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i=a[s++]*t,o=a[s++]*t,l=0|i,f=a[s++]*t,h=0|o,c=a[s++]*t,b=0|f;i+=M.adj43[l],l=0|c,o+=M.adj43[h],n[r++]=0|i,f+=M.adj43[b],n[r++]=0|o,c+=M.adj43[l],n[r++]=0|f,n[r++]=0|c}0!=_&&(i=a[s++]*t,o=a[s++]*t,i+=M.adj43[0|i],o+=M.adj43[0|o],n[r++]=0|i,n[r++]=0|o)}function d(e,t,a,s){var n,r=t,_=n=0;do{n<(i=e[r++])&&(n=i),_<(o=e[r++])&&(_=o)}while(r<a);switch(n<_&&(n=_),n){case 0:return n;case 1:for(r=t,t=0,n=te.ht[1].hlen;_=2*e[r+0]+e[r+1],r+=2,t+=n[_],r<a;);return s.bits+=t,1;case 2:case 3:for(r=t,t=b[n-1],n=0,_=te.ht[t].xlen,i=2==t?te.table23:te.table56;o=e[r+0]*_+e[r+1],r+=2,n+=i[o],r<a;);return(e=65535&n)<(n>>=16)&&(n=e,t++),s.bits+=n,t;case 4:case 5:case 6:case 7:case 8:case 9:case 10:case 11:case 12:case 13:case 14:case 15:r=t,t=b[n-1];var i=_=n=0,o=te.ht[t].xlen,l=te.ht[t].hlen,f=te.ht[t+1].hlen,h=te.ht[t+2].hlen;do{var c=e[r+0]*o+e[r+1];r=r+2;n+=l[c],_+=f[c],i+=h[c]}while(r<a);return e=t,_<n&&(n=_,e++),i<n&&(n=i,e=t+2),s.bits+=n,e;default:if(P.IXMAX_VAL<n)return s.bits=P.LARGE_BITS,-1;for(n-=15,r=24;r<32&&!(te.ht[r].linmax>=n);r++);for(_=r-8;_<24&&!(te.ht[_].linmax>=n);_++);for(n=_,i=65536*te.ht[n].xlen+te.ht[r].xlen,_=0;0!=(o=e[t++])&&(14<o&&(o=15,_+=i),o*=16),0!=(l=e[t++])&&(14<l&&(l=15,_+=i),o+=l),_+=te.largetbl[o],t<a;);return(e=65535&_)<(_>>=16)&&(_=e,n=r),s.bits+=_,n}}function g(e,t,a,s,n,r,_,i){for(var o=t.big_values,l=2;l<ra.SBMAX_l+1;l++){var f=e.scalefac_band.l[l];if(o<=f)break;var h=n[l-2]+t.count1bits;if(a.part2_3_length<=h)break;f=d(s,f,o,h=new p(h)),h=h.bits,a.part2_3_length<=h||(a.assign(t),a.part2_3_length=h,a.region0_count=r[l-2],a.region1_count=l-2-r[l-2],a.table_select[0]=_[l-2],a.table_select[1]=i[l-2],a.table_select[2]=f)}}var M=null;this.qupvt=null,this.setModules=function(e){M=this.qupvt=e};var n=[[0,0],[0,0],[0,0],[0,0],[0,0],[0,1],[1,1],[1,1],[1,2],[2,2],[2,3],[2,3],[3,4],[3,4],[3,4],[4,5],[4,5],[4,6],[5,6],[5,6],[5,7],[6,7],[6,7]],b=[1,2,5,7,7,10,10,13,13,13,13,13,13,13,13];this.noquant_count_bits=function(e,t,a){var s=t.l3_enc,n=Math.min(576,t.max_nonzero_coeff+2>>1<<1);for(null!=a&&(a.sfb_count1=0);1<n&&0==(s[n-1]|s[n-2]);n-=2);t.count1=n;for(var r=0,_=0;3<n&&!(1<(2147483647&(s[n-1]|s[n-2]|s[n-3]|s[n-4])));n-=4){var i=2*(2*(2*s[n-4]+s[n-3])+s[n-2])+s[n-1];r+=te.t32l[i],_+=te.t33l[i]}if(i=r,t.count1table_select=0,_<r&&(i=_,t.count1table_select=1),t.count1bits=i,0==(t.big_values=n))return i;if(t.block_type==ra.SHORT_TYPE?((r=3*e.scalefac_band.s[3])>t.big_values&&(r=t.big_values),_=t.big_values):t.block_type==ra.NORM_TYPE?(r=t.region0_count=e.bv_scf[n-2],_=t.region1_count=e.bv_scf[n-1],_=e.scalefac_band.l[r+_+2],r=e.scalefac_band.l[r+1],_<n&&(i=new p(i),t.table_select[2]=d(s,_,n,i),i=i.bits)):(t.region0_count=7,t.region1_count=ra.SBMAX_l-1-7-1,(_=n)<(r=e.scalefac_band.l[8])&&(r=_)),r=Math.min(r,n),_=Math.min(_,n),0<r&&(i=new p(i),t.table_select[0]=d(s,0,r,i),i=i.bits),r<_&&(i=new p(i),t.table_select[1]=d(s,r,_,i),i=i.bits),2==e.use_best_huffman&&(t.part2_3_length=i,best_huffman_divide(e,t),i=t.part2_3_length),null!=a&&t.block_type==ra.NORM_TYPE){for(s=0;e.scalefac_band.l[s]<t.big_values;)s++;a.sfb_count1=s}return i},this.count_bits=function(e,t,a,s){var n=a.l3_enc,r=P.IXMAX_VAL/M.IPOW20(a.global_gain);if(a.xrpow_max>r)return P.LARGE_BITS;r=M.IPOW20(a.global_gain);var _,i=0,o=0,l=0,f=0,h=0,c=n,b=0,u=t,m=0,p=null!=s&&a.global_gain==s.global_gain,d=a.block_type==ra.SHORT_TYPE?38:21;for(_=0;_<=d;_++){var g=-1;if((p||a.block_type==ra.NORM_TYPE)&&(g=a.global_gain-(a.scalefac[_]+(0!=a.preflag?M.pretab[_]:0)<<a.scalefac_scale+1)-8*a.subblock_gain[a.window[_]]),p&&s.step[_]==g)0!=o&&(R(o,r,u,m,c,b),o=0),0!=l&&(S(l,r,u,m,c,b),l=0);else{var v=a.width[_];if(i+a.width[_]>a.max_nonzero_coeff&&(_=a.max_nonzero_coeff-i+1,mt.fill(n,a.max_nonzero_coeff,576,0),(v=_)<0&&(v=0),_=d+1),0==o&&0==l&&(c=n,b=h,u=t,m=f),null!=s&&0<s.sfb_count1&&_>=s.sfb_count1&&0<s.step[_]&&g>=s.step[_]?(0!=o&&(R(o,r,u,m,c,b),o=0,c=n,b=h,u=t,m=f),l+=v):(0!=l&&(S(l,r,u,m,c,b),l=0,c=n,b=h,u=t,m=f),o+=v),v<=0){0!=l&&(S(l,r,u,m,c,b),l=0),0!=o&&(R(o,r,u,m,c,b),o=0);break}}_<=d&&(h+=a.width[_],f+=a.width[_],i+=a.width[_])}if(0!=o&&R(o,r,u,m,c,b),0!=l&&S(l,r,u,m,c,b),0!=(2&e.substep_shaping))for(r=0,d=.634521682242439/M.IPOW20(a.global_gain+a.scalefac_scale),i=0;i<a.sfbmax;i++)if(p=a.width[i],0==e.pseudohalf[i])r+=p;else for(o=r,r+=p;o<r;++o)n[o]=t[o]>=d?n[o]:0;return this.noquant_count_bits(e,a,s)},this.best_huffman_divide=function(e,t){var a=new N,s=t.l3_enc,n=ea(23),r=ea(23),_=ea(23),i=ea(23);if(t.block_type!=ra.SHORT_TYPE||1!=e.mode_gr){if(a.assign(t),t.block_type==ra.NORM_TYPE){for(var o=t.big_values,l=0;l<=22;l++)n[l]=P.LARGE_BITS;for(l=0;l<16;l++){var f=e.scalefac_band.l[l+1];if(o<=f)break;for(var h=new p(b=0),c=d(s,0,f,h),b=h.bits,u=0;u<8;u++){var m=e.scalefac_band.l[l+u+2];if(o<=m)break;m=d(s,f,m,h=new p(h=b)),h=h.bits,n[l+u]>h&&(n[l+u]=h,_[(r[l+u]=l)+u]=c,i[l+u]=m)}}g(e,a,t,s,n,r,_,i)}if(!(0==(o=a.big_values)||1<(s[o-2]|s[o-1])||576<(o=t.count1+2))){for(a.assign(t),a.count1=o,f=l=0;o>a.big_values;o-=4)b=2*(2*(2*s[o-4]+s[o-3])+s[o-2])+s[o-1],l+=te.t32l[b],f+=te.t33l[b];a.big_values=o,a.count1table_select=0,f<l&&(l=f,a.count1table_select=1),a.count1bits=l,a.block_type==ra.NORM_TYPE?g(e,a,t,s,n,r,_,i):(a.part2_3_length=l,o<(l=e.scalefac_band.l[8])&&(l=o),0<l&&(e=new p(a.part2_3_length),a.table_select[0]=d(s,0,l,e),a.part2_3_length=e.bits),l<o&&(e=new p(a.part2_3_length),a.table_select[1]=d(s,l,o,e),a.part2_3_length=e.bits),t.part2_3_length>a.part2_3_length&&t.assign(a))}}};var l=[1,1,1,1,8,2,2,2,4,4,4,8,8,8,16,16],f=[1,2,4,8,1,2,4,8,2,4,8,2,4,8,4,8],h=[0,0,0,0,3,1,1,1,2,2,2,3,3,3,4,4],c=[0,1,2,3,0,1,2,3,1,2,3,1,2,3,2,3];E.slen1_tab=h,E.slen2_tab=c,this.best_scalefac_store=function(e,t,a,s){var n,r,_=s.tt[t][a],i=0;for(n=r=0;n<_.sfbmax;n++){var o=_.width[n];for(r+=o,o=-o;o<0&&0==_.l3_enc[o+r];o++);0==o&&(_.scalefac[n]=i=-2)}if(0==_.scalefac_scale&&0==_.preflag){for(n=r=0;n<_.sfbmax;n++)0<_.scalefac[n]&&(r|=_.scalefac[n]);if(0==(1&r)&&0!=r){for(n=0;n<_.sfbmax;n++)0<_.scalefac[n]&&(_.scalefac[n]>>=1);_.scalefac_scale=i=1}}if(0==_.preflag&&_.block_type!=ra.SHORT_TYPE&&2==e.mode_gr){for(n=11;n<ra.SBPSY_l&&!(_.scalefac[n]<M.pretab[n]&&-2!=_.scalefac[n]);n++);if(n==ra.SBPSY_l){for(n=11;n<ra.SBPSY_l;n++)0<_.scalefac[n]&&(_.scalefac[n]-=M.pretab[n]);_.preflag=i=1}}for(n=0;n<4;n++)s.scfsi[a][n]=0;if(2==e.mode_gr&&1==t&&s.tt[0][a].block_type!=ra.SHORT_TYPE&&s.tt[1][a].block_type!=ra.SHORT_TYPE){for(t=s.tt[1][a],r=s.tt[0][a],i=0;i<te.scfsi_band.length-1;i++){for(n=te.scfsi_band[i];n<te.scfsi_band[i+1]&&!(r.scalefac[n]!=t.scalefac[n]&&0<=t.scalefac[n]);n++);if(n==te.scfsi_band[i+1]){for(n=te.scfsi_band[i];n<te.scfsi_band[i+1];n++)t.scalefac[n]=-1;s.scfsi[a][i]=1}}for(n=s=a=0;n<11;n++)-1!=t.scalefac[n]&&(s++,a<t.scalefac[n]&&(a=t.scalefac[n]));for(o=r=0;n<ra.SBPSY_l;n++)-1!=t.scalefac[n]&&(o++,r<t.scalefac[n]&&(r=t.scalefac[n]));for(i=0;i<16;i++)a<l[i]&&r<f[i]&&(n=h[i]*s+c[i]*o,t.part2_length>n&&(t.part2_length=n,t.scalefac_compress=i));i=0}for(n=0;n<_.sfbmax;n++)-2==_.scalefac[n]&&(_.scalefac[n]=0);0!=i&&(2==e.mode_gr?this.scale_bitcount(_):this.scale_bitcount_lsf(e,_))};var _=[0,18,36,54,54,36,54,72,54,72,90,72,90,108,108,126],i=[0,18,36,54,51,35,53,71,52,70,88,69,87,105,104,122],o=[0,10,20,30,33,21,31,41,32,42,52,43,53,63,64,74];this.scale_bitcount=function(e){var t,a=0,s=0,n=e.scalefac;if(e.block_type==ra.SHORT_TYPE){var r=_;0!=e.mixed_block_flag&&(r=i)}else if(r=o,0==e.preflag){for(t=11;t<ra.SBPSY_l&&!(n[t]<M.pretab[t]);t++);if(t==ra.SBPSY_l)for(e.preflag=1,t=11;t<ra.SBPSY_l;t++)n[t]-=M.pretab[t]}for(t=0;t<e.sfbdivide;t++)a<n[t]&&(a=n[t]);for(;t<e.sfbmax;t++)s<n[t]&&(s=n[t]);for(e.part2_length=P.LARGE_BITS,t=0;t<16;t++)a<l[t]&&s<f[t]&&e.part2_length>r[t]&&(e.part2_length=r[t],e.scalefac_compress=t);return e.part2_length==P.LARGE_BITS};var u=[[15,15,7,7],[15,15,7,0],[7,3,0,0],[15,31,31,0],[7,7,7,0],[3,3,0,0]];this.scale_bitcount_lsf=function(e,t){var a,s,n,r,_=ea(4),i=t.scalefac;for(e=0!=t.preflag?2:0,n=0;n<4;n++)_[n]=0;if(t.block_type==ra.SHORT_TYPE){var o=1,l=M.nr_of_sfb_block[e][o];for(a=r=0;a<4;a++){var f=l[a]/3;for(n=0;n<f;n++,r++)for(s=0;s<3;s++)i[3*r+s]>_[a]&&(_[a]=i[3*r+s])}}else for(o=0,l=M.nr_of_sfb_block[e][o],a=r=0;a<4;a++)for(f=l[a],n=0;n<f;n++,r++)i[r]>_[a]&&(_[a]=i[r]);for(l=!1,a=0;a<4;a++)_[a]>u[e][a]&&(l=!0);if(!l){for(t.sfb_partition_table=M.nr_of_sfb_block[e][o],a=0;a<4;a++)t.slen[a]=m[_[a]];switch(o=t.slen[0],a=t.slen[1],_=t.slen[2],f=t.slen[3],e){case 0:t.scalefac_compress=(5*o+a<<4)+(_<<2)+f;break;case 1:t.scalefac_compress=400+(5*o+a<<2)+_;break;case 2:t.scalefac_compress=500+3*o+a;break;default:ee.err.printf("intensity stereo not implemented yet\n")}}if(!l)for(a=t.part2_length=0;a<4;a++)t.part2_length+=t.slen[a]*t.sfb_partition_table[a];return l};var m=[0,1,2,2,3,3,3,3,4,4,4,4,4,4,4,4];this.huffman_init=function(e){for(var t=2;t<=576;t+=2){for(var a,s=0;e.scalefac_band.l[++s]<t;);for(a=n[s][0];e.scalefac_band.l[a+1]>t;)a--;for(a<0&&(a=n[s][0]),e.bv_scf[t-2]=a,a=n[s][1];e.scalefac_band.l[a+e.bv_scf[t-2]+2]>t;)a--;a<0&&(a=n[s][1]),e.bv_scf[t-1]=a}}}function W(){function u(e,t,a,s,n,r){for(;0!=n--;)a[s]=1e-10+e[t+0]*r[0]-a[s-1]*r[1]+e[t-1]*r[2]-a[s-2]*r[3]+e[t-2]*r[4]-a[s-3]*r[5]+e[t-3]*r[6]-a[s-4]*r[7]+e[t-4]*r[8]-a[s-5]*r[9]+e[t-5]*r[10]-a[s-6]*r[11]+e[t-6]*r[12]-a[s-7]*r[13]+e[t-7]*r[14]-a[s-8]*r[15]+e[t-8]*r[16]-a[s-9]*r[17]+e[t-9]*r[18]-a[s-10]*r[19]+e[t-10]*r[20],++s,++t}function m(e,t,a,s,n,r){for(;0!=n--;)a[s]=e[t+0]*r[0]-a[s-1]*r[1]+e[t-1]*r[2]-a[s-2]*r[3]+e[t-2]*r[4],++s,++t}function p(e){return e*e}var s=W.RMS_WINDOW_TIME_NUMERATOR,n=W.RMS_WINDOW_TIME_DENOMINATOR,d=[[.038575994352,-3.84664617118067,-.02160367184185,7.81501653005538,-.00123395316851,-11.34170355132042,-9291677959e-14,13.05504219327545,-.01655260341619,-12.28759895145294,.02161526843274,9.4829380631979,-.02074045215285,-5.87257861775999,.00594298065125,2.75465861874613,.00306428023191,-.86984376593551,.00012025322027,.13919314567432,.00288463683916],[.0541865640643,-3.47845948550071,-.02911007808948,6.36317777566148,-.00848709379851,-8.54751527471874,-.00851165645469,9.4769360780128,-.00834990904936,-8.81498681370155,.02245293253339,6.85401540936998,-.02596338512915,-4.39470996079559,.01624864962975,2.19611684890774,-.00240879051584,-.75104302451432,.00674613682247,.13149317958808,-.00187763777362],[.15457299681924,-2.37898834973084,-.09331049056315,2.84868151156327,-.06247880153653,-2.64577170229825,.02163541888798,2.23697657451713,-.05588393329856,-1.67148153367602,.04781476674921,1.00595954808547,.00222312597743,-.45953458054983,.03174092540049,.16378164858596,-.01390589421898,-.05032077717131,.00651420667831,.0234789740702,-.00881362733839],[.30296907319327,-1.61273165137247,-.22613988682123,1.0797749225997,-.08587323730772,-.2565625775407,.03282930172664,-.1627671912044,-.00915702933434,-.22638893773906,-.02364141202522,.39120800788284,-.00584456039913,-.22138138954925,.06276101321749,.04500235387352,-828086748e-14,.02005851806501,.00205861885564,.00302439095741,-.02950134983287],[.33642304856132,-1.49858979367799,-.2557224142557,.87350271418188,-.11828570177555,.12205022308084,.11921148675203,-.80774944671438,-.07834489609479,.47854794562326,-.0046997791438,-.12453458140019,-.0058950022444,-.04067510197014,.05724228140351,.08333755284107,.00832043980773,-.04237348025746,-.0163538138454,.02977207319925,-.0176017656815],[.4491525660845,-.62820619233671,-.14351757464547,.29661783706366,-.22784394429749,-.372563729424,-.01419140100551,.00213767857124,.04078262797139,-.42029820170918,-.12398163381748,.22199650564824,.04097565135648,.00613424350682,.10478503600251,.06747620744683,-.01863887810927,.05784820375801,-.03193428438915,.03222754072173,.00541907748707],[.56619470757641,-1.04800335126349,-.75464456939302,.29156311971249,.1624213774223,-.26806001042947,.16744243493672,.00819999645858,-.18901604199609,.45054734505008,.3093178284183,-.33032403314006,-.27562961986224,.0673936833311,.00647310677246,-.04784254229033,.08647503780351,.01639907836189,-.0378898455484,.01807364323573,-.00588215443421],[.58100494960553,-.51035327095184,-.53174909058578,-.31863563325245,-.14289799034253,-.20256413484477,.17520704835522,.1472815413433,.02377945217615,.38952639978999,.15558449135573,-.23313271880868,-.25344790059353,-.05246019024463,.01628462406333,-.02505961724053,.06920467763959,.02442357316099,-.03721611395801,.01818801111503,-.00749618797172],[.53648789255105,-.2504987195602,-.42163034350696,-.43193942311114,-.00275953611929,-.03424681017675,.04267842219415,-.04678328784242,-.10214864179676,.26408300200955,.14590772289388,.15113130533216,-.02459864859345,-.17556493366449,-.11202315195388,-.18823009262115,-.04060034127,.05477720428674,.0478866554818,.0470440968812,-.02217936801134]],g=[[.98621192462708,-1.97223372919527,-1.97242384925416,.97261396931306,.98621192462708],[.98500175787242,-1.96977855582618,-1.97000351574484,.9702284756635,.98500175787242],[.97938932735214,-1.95835380975398,-1.95877865470428,.95920349965459,.97938932735214],[.97531843204928,-1.95002759149878,-1.95063686409857,.95124613669835,.97531843204928],[.97316523498161,-1.94561023566527,-1.94633046996323,.94705070426118,.97316523498161],[.96454515552826,-1.92783286977036,-1.92909031105652,.93034775234268,.96454515552826],[.96009142950541,-1.91858953033784,-1.92018285901082,.92177618768381,.96009142950541],[.95856916599601,-1.9154210807478,-1.91713833199203,.91885558323625,.95856916599601],[.94597685600279,-1.88903307939452,-1.89195371200558,.89487434461664,.94597685600279]];this.InitGainAnalysis=function(e,t){e:{for(var a=0;a<MAX_ORDER;a++)e.linprebuf[a]=e.lstepbuf[a]=e.loutbuf[a]=e.rinprebuf[a]=e.rstepbuf[a]=e.routbuf[a]=0;switch(0|t){case 48e3:e.reqindex=0;break;case 44100:e.reqindex=1;break;case 32e3:e.reqindex=2;break;case 24e3:e.reqindex=3;break;case 22050:e.reqindex=4;break;case 16e3:e.reqindex=5;break;case 12e3:e.reqindex=6;break;case 11025:e.reqindex=7;break;case 8e3:e.reqindex=8;break;default:t=INIT_GAIN_ANALYSIS_ERROR;break e}e.sampleWindow=0|(t*s+n-1)/n,e.lsum=0,e.rsum=0,e.totsamp=0,mt.ill(e.A,0),t=INIT_GAIN_ANALYSIS_OK}return t!=INIT_GAIN_ANALYSIS_OK?INIT_GAIN_ANALYSIS_ERROR:(e.linpre=MAX_ORDER,e.rinpre=MAX_ORDER,e.lstep=MAX_ORDER,e.rstep=MAX_ORDER,e.lout=MAX_ORDER,e.rout=MAX_ORDER,mt.fill(e.B,0),INIT_GAIN_ANALYSIS_OK)},this.AnalyzeSamples=function(e,t,a,s,n,r,_){if(0==r)return GAIN_ANALYSIS_OK;var i=0,o=r;switch(_){case 1:s=t,n=a;break;case 2:break;default:return GAIN_ANALYSIS_ERROR}for(r<MAX_ORDER?(ee.arraycopy(t,a,e.linprebuf,MAX_ORDER,r),ee.arraycopy(s,n,e.rinprebuf,MAX_ORDER,r)):(ee.arraycopy(t,a,e.linprebuf,MAX_ORDER,MAX_ORDER),ee.arraycopy(s,n,e.rinprebuf,MAX_ORDER,MAX_ORDER));0<o;){var l=o>e.sampleWindow-e.totsamp?e.sampleWindow-e.totsamp:o;if(i<MAX_ORDER){_=e.linpre+i;var f=e.linprebuf,h=e.rinpre+i,c=e.rinprebuf;l>MAX_ORDER-i&&(l=MAX_ORDER-i)}else _=a+i,f=t,h=n+i,c=s;u(f,_,e.lstepbuf,e.lstep+e.totsamp,l,d[e.reqindex]),u(c,h,e.rstepbuf,e.rstep+e.totsamp,l,d[e.reqindex]),m(e.lstepbuf,e.lstep+e.totsamp,e.loutbuf,e.lout+e.totsamp,l,g[e.reqindex]),m(e.rstepbuf,e.rstep+e.totsamp,e.routbuf,e.rout+e.totsamp,l,g[e.reqindex]),_=e.lout+e.totsamp,f=e.loutbuf,h=e.rout+e.totsamp,c=e.routbuf;for(var b=l%8;0!=b--;)e.lsum+=p(f[_++]),e.rsum+=p(c[h++]);for(b=l/8;0!=b--;)e.lsum+=p(f[_+0])+p(f[_+1])+p(f[_+2])+p(f[_+3])+p(f[_+4])+p(f[_+5])+p(f[_+6])+p(f[_+7]),_+=8,e.rsum+=p(c[h+0])+p(c[h+1])+p(c[h+2])+p(c[h+3])+p(c[h+4])+p(c[h+5])+p(c[h+6])+p(c[h+7]),h+=8;if(o-=l,i+=l,e.totsamp+=l,e.totsamp==e.sampleWindow&&((_=(_=10*W.STEPS_per_dB*Math.log10((e.lsum+e.rsum)/e.totsamp*.5+1e-37))<=0?0:0|_)>=e.A.length&&(_=e.A.length-1),e.A[_]++,e.lsum=e.rsum=0,ee.arraycopy(e.loutbuf,e.totsamp,e.loutbuf,0,MAX_ORDER),ee.arraycopy(e.routbuf,e.totsamp,e.routbuf,0,MAX_ORDER),ee.arraycopy(e.lstepbuf,e.totsamp,e.lstepbuf,0,MAX_ORDER),ee.arraycopy(e.rstepbuf,e.totsamp,e.rstepbuf,0,MAX_ORDER),e.totsamp=0),e.totsamp>e.sampleWindow)return GAIN_ANALYSIS_ERROR}return r<MAX_ORDER?(ee.arraycopy(e.linprebuf,r,e.linprebuf,0,MAX_ORDER-r),ee.arraycopy(e.rinprebuf,r,e.rinprebuf,0,MAX_ORDER-r),ee.arraycopy(t,a,e.linprebuf,MAX_ORDER-r,r),ee.arraycopy(s,n,e.rinprebuf,MAX_ORDER-r,r)):(ee.arraycopy(t,a+r-MAX_ORDER,e.linprebuf,0,MAX_ORDER),ee.arraycopy(s,n+r-MAX_ORDER,e.rinprebuf,0,MAX_ORDER)),GAIN_ANALYSIS_OK},this.GetTitleGain=function(e){var t,a=e.A,s=e.A.length,n=0;for(t=0;t<s;t++)n+=a[t];if(0==n)a=GAIN_NOT_ENOUGH_SAMPLES;else{for(n=0|Math.ceil(n*(1-.95)),t=s;0<t--&&!((n-=a[t])<=0););a=64.82-t/W.STEPS_per_dB}for(s=0;s<e.A.length;s++)e.B[s]+=e.A[s],e.A[s]=0;for(s=0;s<MAX_ORDER;s++)e.linprebuf[s]=e.lstepbuf[s]=e.loutbuf[s]=e.rinprebuf[s]=e.rstepbuf[s]=e.routbuf[s]=0;return e.totsamp=0,e.lsum=e.rsum=0,a}}function A(){function e(e,t,a,s,n,r,_,i,o,l,f,h,c,b,u){this.vbr_q=e,this.quant_comp=t,this.quant_comp_s=a,this.expY=s,this.st_lrm=n,this.st_s=r,this.masking_adj=_,this.masking_adj_short=i,this.ath_lower=o,this.ath_curve=l,this.ath_sensitivity=f,this.interch=h,this.safejoint=c,this.sfb21mod=b,this.msfix=u}function t(e,t,a,s,n,r,_,i,o,l,f,h,c,b){this.quant_comp=t,this.quant_comp_s=a,this.safejoint=s,this.nsmsfix=n,this.st_lrm=r,this.st_s=_,this.nsbass=i,this.scale=o,this.masking_adj=l,this.ath_lower=f,this.ath_curve=h,this.interch=c,this.sfscale=b}function s(e,t,a){var s=e.VBR==ut.vbr_rh?_:i,n=e.VBR_q_frac,r=s[t];s=s[t+1];r.st_lrm+=n*(s.st_lrm-r.st_lrm),r.st_s+=n*(s.st_s-r.st_s),r.masking_adj+=n*(s.masking_adj-r.masking_adj),r.masking_adj_short+=n*(s.masking_adj_short-r.masking_adj_short),r.ath_lower+=n*(s.ath_lower-r.ath_lower),r.ath_curve+=n*(s.ath_curve-r.ath_curve),r.ath_sensitivity+=n*(s.ath_sensitivity-r.ath_sensitivity),r.interch+=n*(s.interch-r.interch),r.msfix+=n*(s.msfix-r.msfix),(s=r.vbr_q)<0&&(s=0),9<s&&(s=9),e.VBR_q=s,(e.VBR_q_frac=0)!=a?e.quant_comp=r.quant_comp:0<Math.abs(e.quant_comp- -1)||(e.quant_comp=r.quant_comp),0!=a?e.quant_comp_short=r.quant_comp_s:0<Math.abs(e.quant_comp_short- -1)||(e.quant_comp_short=r.quant_comp_s),0!=r.expY&&(e.experimentalY=0!=r.expY),0!=a?e.internal_flags.nsPsy.attackthre=r.st_lrm:0<Math.abs(e.internal_flags.nsPsy.attackthre- -1)||(e.internal_flags.nsPsy.attackthre=r.st_lrm),0!=a?e.internal_flags.nsPsy.attackthre_s=r.st_s:0<Math.abs(e.internal_flags.nsPsy.attackthre_s- -1)||(e.internal_flags.nsPsy.attackthre_s=r.st_s),0!=a?e.maskingadjust=r.masking_adj:0<Math.abs(e.maskingadjust-0)||(e.maskingadjust=r.masking_adj),0!=a?e.maskingadjust_short=r.masking_adj_short:0<Math.abs(e.maskingadjust_short-0)||(e.maskingadjust_short=r.masking_adj_short),0!=a?e.ATHlower=-r.ath_lower/10:0<Math.abs(10*-e.ATHlower-0)||(e.ATHlower=-r.ath_lower/10),0!=a?e.ATHcurve=r.ath_curve:0<Math.abs(e.ATHcurve- -1)||(e.ATHcurve=r.ath_curve),0!=a?e.athaa_sensitivity=r.ath_sensitivity:0<Math.abs(e.athaa_sensitivity- -1)||(e.athaa_sensitivity=r.ath_sensitivity),0<r.interch&&(0!=a?e.interChRatio=r.interch:0<Math.abs(e.interChRatio- -1)||(e.interChRatio=r.interch)),0<r.safejoint&&(e.exp_nspsytune|=r.safejoint),0<r.sfb21mod&&(e.exp_nspsytune|=r.sfb21mod<<20),0!=a?e.msfix=r.msfix:0<Math.abs(e.msfix- -1)||(e.msfix=r.msfix),0==a&&(e.VBR_q=t,e.VBR_q_frac=n)}function n(e,t,a){var s=r.nearestBitrateFullIndex(t);if(e.VBR=ut.vbr_abr,e.VBR_mean_bitrate_kbps=t,e.VBR_mean_bitrate_kbps=Math.min(e.VBR_mean_bitrate_kbps,320),e.VBR_mean_bitrate_kbps=Math.max(e.VBR_mean_bitrate_kbps,8),e.brate=e.VBR_mean_bitrate_kbps,320<e.VBR_mean_bitrate_kbps&&(e.disable_reservoir=!0),0<o[s].safejoint&&(e.exp_nspsytune|=2),0<o[s].sfscale&&(e.internal_flags.noise_shaping=2),0<Math.abs(o[s].nsbass)){var n=int(4*o[s].nsbass);n<0&&(n+=64),e.exp_nspsytune|=n<<2}return 0!=a?e.quant_comp=o[s].quant_comp:0<Math.abs(e.quant_comp- -1)||(e.quant_comp=o[s].quant_comp),0!=a?e.quant_comp_short=o[s].quant_comp_s:0<Math.abs(e.quant_comp_short- -1)||(e.quant_comp_short=o[s].quant_comp_s),0!=a?e.msfix=o[s].nsmsfix:0<Math.abs(e.msfix- -1)||(e.msfix=o[s].nsmsfix),0!=a?e.internal_flags.nsPsy.attackthre=o[s].st_lrm:0<Math.abs(e.internal_flags.nsPsy.attackthre- -1)||(e.internal_flags.nsPsy.attackthre=o[s].st_lrm),0!=a?e.internal_flags.nsPsy.attackthre_s=o[s].st_s:0<Math.abs(e.internal_flags.nsPsy.attackthre_s- -1)||(e.internal_flags.nsPsy.attackthre_s=o[s].st_s),0!=a?e.scale=o[s].scale:0<Math.abs(e.scale- -1)||(e.scale=o[s].scale),0!=a?e.maskingadjust=o[s].masking_adj:0<Math.abs(e.maskingadjust-0)||(e.maskingadjust=o[s].masking_adj),0<o[s].masking_adj?0!=a?e.maskingadjust_short=.9*o[s].masking_adj:0<Math.abs(e.maskingadjust_short-0)||(e.maskingadjust_short=.9*o[s].masking_adj):0!=a?e.maskingadjust_short=1.1*o[s].masking_adj:0<Math.abs(e.maskingadjust_short-0)||(e.maskingadjust_short=1.1*o[s].masking_adj),0!=a?e.ATHlower=-o[s].ath_lower/10:0<Math.abs(10*-e.ATHlower-0)||(e.ATHlower=-o[s].ath_lower/10),0!=a?e.ATHcurve=o[s].ath_curve:0<Math.abs(e.ATHcurve- -1)||(e.ATHcurve=o[s].ath_curve),0!=a?e.interChRatio=o[s].interch:0<Math.abs(e.interChRatio- -1)||(e.interChRatio=o[s].interch),t}var r;this.setModules=function(e){r=e};var _=[new e(0,9,9,0,5.2,125,-4.2,-6.3,4.8,1,0,0,2,21,.97),new e(1,9,9,0,5.3,125,-3.6,-5.6,4.5,1.5,0,0,2,21,1.35),new e(2,9,9,0,5.6,125,-2.2,-3.5,2.8,2,0,0,2,21,1.49),new e(3,9,9,1,5.8,130,-1.8,-2.8,2.6,3,-4,0,2,20,1.64),new e(4,9,9,1,6,135,-.7,-1.1,1.1,3.5,-8,0,2,0,1.79),new e(5,9,9,1,6.4,140,.5,.4,-7.5,4,-12,2e-4,0,0,1.95),new e(6,9,9,1,6.6,145,.67,.65,-14.7,6.5,-19,4e-4,0,0,2.3),new e(7,9,9,1,6.6,145,.8,.75,-19.7,8,-22,6e-4,0,0,2.7),new e(8,9,9,1,6.6,145,1.2,1.15,-27.5,10,-23,7e-4,0,0,0),new e(9,9,9,1,6.6,145,1.6,1.6,-36,11,-25,8e-4,0,0,0),new e(10,9,9,1,6.6,145,2,2,-36,12,-25,8e-4,0,0,0)],i=[new e(0,9,9,0,4.2,25,-7,-4,7.5,1,0,0,2,26,.97),new e(1,9,9,0,4.2,25,-5.6,-3.6,4.5,1.5,0,0,2,21,1.35),new e(2,9,9,0,4.2,25,-4.4,-1.8,2,2,0,0,2,18,1.49),new e(3,9,9,1,4.2,25,-3.4,-1.25,1.1,3,-4,0,2,15,1.64),new e(4,9,9,1,4.2,25,-2.2,.1,0,3.5,-8,0,2,0,1.79),new e(5,9,9,1,4.2,25,-1,1.65,-7.7,4,-12,2e-4,0,0,1.95),new e(6,9,9,1,4.2,25,-0,2.47,-7.7,6.5,-19,4e-4,0,0,2),new e(7,9,9,1,4.2,25,.5,2,-14.5,8,-22,6e-4,0,0,2),new e(8,9,9,1,4.2,25,1,2.4,-22,10,-23,7e-4,0,0,2),new e(9,9,9,1,4.2,25,1.5,2.95,-30,11,-25,8e-4,0,0,2),new e(10,9,9,1,4.2,25,2,2.95,-36,12,-30,8e-4,0,0,2)],o=[new t(8,9,9,0,0,6.6,145,0,.95,0,-30,11,.0012,1),new t(16,9,9,0,0,6.6,145,0,.95,0,-25,11,.001,1),new t(24,9,9,0,0,6.6,145,0,.95,0,-20,11,.001,1),new t(32,9,9,0,0,6.6,145,0,.95,0,-15,11,.001,1),new t(40,9,9,0,0,6.6,145,0,.95,0,-10,11,9e-4,1),new t(48,9,9,0,0,6.6,145,0,.95,0,-10,11,9e-4,1),new t(56,9,9,0,0,6.6,145,0,.95,0,-6,11,8e-4,1),new t(64,9,9,0,0,6.6,145,0,.95,0,-2,11,8e-4,1),new t(80,9,9,0,0,6.6,145,0,.95,0,0,8,7e-4,1),new t(96,9,9,0,2.5,6.6,145,0,.95,0,1,5.5,6e-4,1),new t(112,9,9,0,2.25,6.6,145,0,.95,0,2,4.5,5e-4,1),new t(128,9,9,0,1.95,6.4,140,0,.95,0,3,4,2e-4,1),new t(160,9,9,1,1.79,6,135,0,.95,-2,5,3.5,0,1),new t(192,9,9,1,1.49,5.6,125,0,.97,-4,7,3,0,0),new t(224,9,9,1,1.25,5.2,125,0,.98,-6,9,2,0,0),new t(256,9,9,1,.97,5.2,125,0,1,-8,10,1,0,0),new t(320,9,9,1,.9,5.2,125,0,1,-10,12,0,0,0)];this.apply_preset=function(e,t,a){switch(t){case X.R3MIX:t=X.V3,e.VBR=ut.vbr_mtrh;break;case X.MEDIUM:t=X.V4,e.VBR=ut.vbr_rh;break;case X.MEDIUM_FAST:t=X.V4,e.VBR=ut.vbr_mtrh;break;case X.STANDARD:t=X.V2,e.VBR=ut.vbr_rh;break;case X.STANDARD_FAST:t=X.V2,e.VBR=ut.vbr_mtrh;break;case X.EXTREME:t=X.V0,e.VBR=ut.vbr_rh;break;case X.EXTREME_FAST:t=X.V0,e.VBR=ut.vbr_mtrh;break;case X.INSANE:return t=320,e.preset=t,n(e,t,a),e.VBR=ut.vbr_off,t}switch(e.preset=t){case X.V9:return s(e,9,a),t;case X.V8:return s(e,8,a),t;case X.V7:return s(e,7,a),t;case X.V6:return s(e,6,a),t;case X.V5:return s(e,5,a),t;case X.V4:return s(e,4,a),t;case X.V3:return s(e,3,a),t;case X.V2:return s(e,2,a),t;case X.V1:return s(e,1,a),t;case X.V0:return s(e,0,a),t}return 8<=t&&t<=320?n(e,t,a):(e.preset=0,t)}}function B(){var i;this.setModules=function(e){i=e},this.ResvFrameBegin=function(e,t){var a=e.internal_flags,s=a.l3_side,n=i.getframebits(e);t.bits=(n-8*a.sideinfo_len)/a.mode_gr;var r=2048*a.mode_gr-8;if(320<e.brate)var _=8*int(1e3*e.brate/(e.out_samplerate/1152)/8+.5);else _=11520,e.strict_ISO&&(_=8*int(32e4/(e.out_samplerate/1152)/8+.5));return a.ResvMax=_-n,a.ResvMax>r&&(a.ResvMax=r),(a.ResvMax<0||e.disable_reservoir)&&(a.ResvMax=0),_<(e=t.bits*a.mode_gr+Math.min(a.ResvSize,a.ResvMax))&&(e=_),s.resvDrain_pre=0,null!=a.pinfo&&(a.pinfo.mean_bits=t.bits/2,a.pinfo.resvsize=a.ResvSize),e},this.ResvMaxBits=function(e,t,a,s){var n=e.internal_flags,r=n.ResvSize,_=n.ResvMax;return 0!=s&&(r+=t),0!=(1&n.substep_shaping)&&(_*=.9),a.bits=t,9*_<10*r?(s=r-9*_/10,a.bits+=s,n.substep_shaping|=128):(s=0,n.substep_shaping&=127,e.disable_reservoir||0!=(1&n.substep_shaping)||(a.bits-=.1*t)),e=r<6*n.ResvMax/10?r:6*n.ResvMax/10,(e-=s)<0&&(e=0),e},this.ResvAdjust=function(e,t){e.ResvSize-=t.part2_3_length+t.part2_length},this.ResvFrameEnd=function(e,t){var a,s=e.l3_side;e.ResvSize+=t*e.mode_gr,t=0,s.resvDrain_post=0,(s.resvDrain_pre=0)!=(a=e.ResvSize%8)&&(t+=a),0<(a=e.ResvSize-t-e.ResvMax)&&(t+=a),a=Math.min(8*s.main_data_begin,t)/8,s.resvDrain_pre+=8*a,t-=8*a,e.ResvSize-=8*a,s.main_data_begin-=a,s.resvDrain_post+=t,e.ResvSize-=t}}function H(){function i(e,t){return(((255&e[t+0])<<8|255&e[t+1])<<8|255&e[t+2])<<8|255&e[t+3]}function T(e,t,a){e[t+0]=a>>24&255,e[t+1]=a>>16&255,e[t+2]=a>>8&255,e[t+3]=255&a}function E(e,t,a){e[t+0]=a>>8&255,e[t+1]=255&a}function n(e,t,a){return 255&(e<<t|a&~(-1<<t))}function k(e,t){var a=e.internal_flags;t[0]=n(t[0],8,255),t[1]=n(t[1],3,7),t[1]=n(t[1],1,e.out_samplerate<16e3?0:1),t[1]=n(t[1],1,e.version),t[1]=n(t[1],2,1),t[1]=n(t[1],1,e.error_protection?0:1),t[2]=n(t[2],4,a.bitrate_index),t[2]=n(t[2],2,a.samplerate_index),t[2]=n(t[2],1,0),t[2]=n(t[2],1,e.extension),t[3]=n(t[3],2,e.mode.ordinal()),t[3]=n(t[3],2,a.mode_ext),t[3]=n(t[3],1,e.copyright),t[3]=n(t[3],1,e.original),t[3]=n(t[3],2,e.emphasis),t[0]=255;a=241&t[1];var s=1==e.version?128:e.out_samplerate<16e3?32:64;e.VBR==ut.vbr_off&&(s=e.brate),s=e.free_format?0:255&16*r.BitrateIndex(s,e.version,e.out_samplerate),t[1]=1==e.version?255&(10|a):255&(2|a),a=13&t[2],t[2]=255&(s|a)}function y(e,t){return t>>8^a[255&(t^e)]}var r,x,P;this.setModules=function(e,t,a){r=e,x=t,P=a};var I=H.NUMTOCENTRIES,_=H.MAXFRAMESIZE,o=I+4+4+4+4+4+9+1+1+8+1+1+3+1+1+2+4+2+2,a=[0,49345,49537,320,49921,960,640,49729,50689,1728,1920,51009,1280,50625,50305,1088,52225,3264,3456,52545,3840,53185,52865,3648,2560,51905,52097,2880,51457,2496,2176,51265,55297,6336,6528,55617,6912,56257,55937,6720,7680,57025,57217,8e3,56577,7616,7296,56385,5120,54465,54657,5440,55041,6080,5760,54849,53761,4800,4992,54081,4352,53697,53377,4160,61441,12480,12672,61761,13056,62401,62081,12864,13824,63169,63361,14144,62721,13760,13440,62529,15360,64705,64897,15680,65281,16320,16e3,65089,64001,15040,15232,64321,14592,63937,63617,14400,10240,59585,59777,10560,60161,11200,10880,59969,60929,11968,12160,61249,11520,60865,60545,11328,58369,9408,9600,58689,9984,59329,59009,9792,8704,58049,58241,9024,57601,8640,8320,57409,40961,24768,24960,41281,25344,41921,41601,25152,26112,42689,42881,26432,42241,26048,25728,42049,27648,44225,44417,27968,44801,28608,28288,44609,43521,27328,27520,43841,26880,43457,43137,26688,30720,47297,47489,31040,47873,31680,31360,47681,48641,32448,32640,48961,32e3,48577,48257,31808,46081,29888,30080,46401,30464,47041,46721,30272,29184,45761,45953,29504,45313,29120,28800,45121,20480,37057,37249,20800,37633,21440,21120,37441,38401,22208,22400,38721,21760,38337,38017,21568,39937,23744,23936,40257,24320,40897,40577,24128,23040,39617,39809,23360,39169,22976,22656,38977,34817,18624,18816,35137,19200,35777,35457,19008,19968,36545,36737,20288,36097,19904,19584,35905,17408,33985,34177,17728,34561,18368,18048,34369,33281,17088,17280,33601,16640,33217,32897,16448];this.addVbrFrame=function(e){var t=e.internal_flags,a=t.VBR_seek_table;if(e=te.bitrate_table[e.version][t.bitrate_index],a.nVbrNumFrames++,a.sum+=e,a.seen++,!(a.seen<a.want)&&(a.pos<a.size&&(a.bag[a.pos]=a.sum,a.pos++,a.seen=0),a.pos==a.size)){for(e=1;e<a.size;e+=2)a.bag[e/2]=a.bag[e];a.want*=2,a.pos/=2}},this.getVbrTag=function(e){var t=new VBRTagData,a=0;t.flags=0;var s=e[a+1]>>3&1,n=e[a+2]>>2&3,r=e[a+3]>>6&3,_=e[a+2]>>4&15;_=te.bitrate_table[s][_];if(t.samprate=14==e[a+1]>>4?te.samplerate_table[2][n]:te.samplerate_table[s][n],n=a=0!=s?3!=r?a+36:a+21:3!=r?a+21:a+13,!new String(e,n,4(),null).equals("Xing")&&!new String(e,n,4(),null).equals("Info"))return null;if(a+=4,t.hId=s,n=t.flags=i(e,a),a+=4,0!=(1&n)&&(t.frames=i(e,a),a+=4),0!=(2&n)&&(t.bytes=i(e,a),a+=4),0!=(4&n)){if(null!=t.toc)for(r=0;r<I;r++)t.toc[r]=e[a+r];a+=I}return t.vbrScale=-1,0!=(8&n)&&(t.vbrScale=i(e,a),a+=4),t.headersize=72e3*(s+1)*_/t.samprate,s=e[(a+=21)+0]<<4,s+=e[a+1]>>4,_=(15&e[a+1])<<8,(s<0||3e3<s)&&(s=-1),((_+=255&e[a+2])<0||3e3<_)&&(_=-1),t.encDelay=s,t.encPadding=_,t},this.InitVbrTag=function(e){var t=e.internal_flags,a=1==e.version?128:e.out_samplerate<16e3?32:64;e.VBR==ut.vbr_off&&(a=e.brate),a=72e3*(e.version+1)*a/e.out_samplerate;var s=t.sideinfo_len+o;if((t.VBR_seek_table.TotalFrameSize=a)<s||_<a)e.bWriteVbrTag=!1;else for(t.VBR_seek_table.nVbrNumFrames=0,t.VBR_seek_table.nBytesWritten=0,t.VBR_seek_table.sum=0,t.VBR_seek_table.seen=0,t.VBR_seek_table.want=1,t.VBR_seek_table.pos=0,null==t.VBR_seek_table.bag&&(t.VBR_seek_table.bag=new int[400],t.VBR_seek_table.size=400),k(e,a=new Int8Array(_)),t=t.VBR_seek_table.TotalFrameSize,s=0;s<t;++s)x.add_dummy_byte(e,255&a[s],1)},this.updateMusicCRC=function(e,t,a,s){for(var n=0;n<s;++n)e[0]=y(t[a+n],e[0])},this.getLameTagFrame=function(e,t){var a=e.internal_flags;if(!e.bWriteVbrTag||a.Class_ID!=X.LAME_ID||a.VBR_seek_table.pos<=0)return 0;if(t.length<a.VBR_seek_table.TotalFrameSize)return a.VBR_seek_table.TotalFrameSize;mt.fill(t,0,a.VBR_seek_table.TotalFrameSize,0),k(e,t);var s=new Int8Array(I);if(e.free_format)for(var n=1;n<I;++n)s[n]=255&255*n/100;else{var r=a.VBR_seek_table;if(!(r.pos<=0))for(n=1;n<I;++n){(l=0|Math.floor(n/I*r.pos))>r.pos-1&&(l=r.pos-1),255<(l=0|256*r.bag[l]/r.sum)&&(l=255),s[n]=255&l}}l=a.sideinfo_len,e.error_protection&&(l-=2),t[l++]=0,t[l++]=0,t[l++]=0,t[l++]=0,T(t,l,15),T(t,l+=4,a.VBR_seek_table.nVbrNumFrames),T(t,l+=4,0|(r=a.VBR_seek_table.nBytesWritten+a.VBR_seek_table.TotalFrameSize)),l+=4,ee.arraycopy(s,0,t,l,s.length),l+=s.length,e.error_protection&&x.CRC_writeheader(a,t);var _=0;for(n=0;n<l;n++)_=y(t[n],_);s=l,n=_;var i,o=e.internal_flags,l=0,f=(_=e.encoder_delay,e.encoder_padding),h=100-10*e.VBR_q-e.quality,c=P.getLameVeryShortVersion(),b=[1,5,3,2,4,0,3],u=0|(255<e.lowpassfreq/100+.5?255:e.lowpassfreq/100+.5),m=0,p=0,d=e.internal_flags.noise_shaping,g=0,v=0!=(1&e.exp_nspsytune),S=0!=(2&e.exp_nspsytune),R=i=!1,M=e.internal_flags.nogap_total,A=e.internal_flags.nogap_current,B=e.ATHtype;switch(e.VBR){case vbr_abr:var w=e.VBR_mean_bitrate_kbps;break;case vbr_off:w=e.brate;break;default:w=e.VBR_min_bitrate_kbps}switch(b=0+(e.VBR.ordinal()<b.length?b[e.VBR.ordinal()]:0),o.findReplayGain&&(510<o.RadioGain&&(o.RadioGain=510),o.RadioGain<-510&&(o.RadioGain=-510),p=11264,p=0<=o.RadioGain?p|o.RadioGain:512|p|-o.RadioGain),o.findPeakSample&&(m=Math.abs(0|o.PeakSample/32767*Math.pow(2,23)+.5)),-1!=M&&(0<A&&(R=!0),A<M-1&&(i=!0)),v=B+((v?1:0)<<4)+((S?1:0)<<5)+((i?1:0)<<6)+((R?1:0)<<7),h<0&&(h=0),e.mode){case MONO:S=0;break;case STEREO:S=1;break;case DUAL_CHANNEL:S=2;break;case JOINT_STEREO:S=e.force_ms?4:3;break;default:S=7}for(i=e.in_samplerate<=32e3?0:48e3==e.in_samplerate?2:48e3<e.in_samplerate?3:1,(e.short_blocks==sa.short_block_forced||e.short_blocks==sa.short_block_dispensed||-1==e.lowpassfreq&&-1==e.highpassfreq||e.scale_left<e.scale_right||e.scale_left>e.scale_right||e.disable_reservoir&&e.brate<320||e.noATH||e.ATHonly||0==B||e.in_samplerate<=32e3)&&(g=1),d=d+(S<<2)+(g<<5)+(i<<6),o=o.nMusicCRC,T(t,s+l,h),l+=4,h=0;h<9;h++)t[s+l+h]=255&c.charAt(h);for(t[s+(l+=9)]=255&b,t[s+ ++l]=255&u,T(t,s+ ++l,m),E(t,s+(l+=4),p),E(t,s+(l+=2),0),t[s+(l+=2)]=255&v,t[s+ ++l]=255<=w?255:255&w,t[s+ ++l]=255&_>>4,t[s+l+1]=255&(_<<4)+(f>>8),t[s+l+2]=255&f,t[s+(l+=3)]=255&d,l++,t[s+l++]=0,E(t,s+l,e.preset),T(t,s+(l+=2),r),E(t,s+(l+=4),o),l+=2,e=0;e<l;e++)n=y(t[s+e],n);return E(t,s+l,n),a.VBR_seek_table.TotalFrameSize},this.putVbrTag=function(e,t){if(e.internal_flags.VBR_seek_table.pos<=0)return-1;if(t.seek(t.length()),0==t.length())return-1;t.seek(0);var a=new Int8Array(10);return t.readFully(a),a=new String(a,"ISO-8859-1").startsWith("ID3")?0:((127&a[6])<<21|(127&a[7])<<14|(127&a[8])<<7|127&a[9])+a.length,t.seek(a),a=new Int8Array(_),(e=getLameTagFrame(e,a))>a.length?-1:(e<1||t.write(a,0,e),0)}}function J(){function g(e,t,a){for(;0<a;){if(0==b){if(b=8,c++,e.header[e.w_ptr].write_timing==T){var s=e;ee.arraycopy(s.header[s.w_ptr].buf,0,h,c,s.sideinfo_len),c+=s.sideinfo_len,T+=8*s.sideinfo_len,s.w_ptr=s.w_ptr+1&$.MAX_HEADER_BUF-1}h[c]=0}a-=s=Math.min(a,b),b-=s,h[c]|=t>>a<<b,T+=s}}function v(e,t){var a,s=e.internal_flags;if(8<=t&&(g(s,76,8),t-=8),8<=t&&(g(s,65,8),t-=8),8<=t&&(g(s,77,8),t-=8),8<=t&&(g(s,69,8),t-=8),32<=t){var n=r.getLameShortVersion();if(32<=t)for(a=0;a<n.length&&8<=t;++a)t-=8,g(s,n.charAt(a),8)}for(;1<=t;--t)g(s,s.ancillary_flag,1),s.ancillary_flag^=e.disable_reservoir?0:1}function S(e,t,a){for(var s=e.header[e.h_ptr].ptr;0<a;){var n=Math.min(a,8-(7&s));a-=n,e.header[e.h_ptr].buf[s>>3]|=t>>a<<8-(7&s)-n,s+=n}e.header[e.h_ptr].ptr=s}function n(e,t){e<<=8;for(var a=0;a<8;a++)0!=(65536&((t<<=1)^(e<<=1)))&&(t^=32773);return t}function R(e,t){var a,s=te.ht[t.count1table_select+32],n=0,r=t.big_values,_=t.big_values;for(a=(t.count1-t.big_values)/4;0<a;--a){var i=0,o=0,l=t.l3_enc[r+0];0!=l&&(o+=8,t.xr[_+0]<0&&i++),0!=(l=t.l3_enc[r+1])&&(o+=4,i*=2,t.xr[_+1]<0&&i++),0!=(l=t.l3_enc[r+2])&&(o+=2,i*=2,t.xr[_+2]<0&&i++),0!=(l=t.l3_enc[r+3])&&(o++,i*=2,t.xr[_+3]<0&&i++),r+=4,_+=4,g(e,i+s.table[o],s.hlen[o]),n+=s.hlen[o]}return n}function _(e,t,a,s,n){var r=te.ht[t],_=0;if(0==t)return _;for(;a<s;a+=2){var i=0,o=0,l=r.xlen,f=r.xlen,h=0,c=n.l3_enc[a],b=n.l3_enc[a+1];0!=c&&(n.xr[a]<0&&h++,i--),15<t&&(14<c&&(h|=c-15<<1,o=l,c=15),14<b&&(h<<=l,h|=f=b-15,o+=l,b=15),f=16),0!=b&&(h<<=1,n.xr[a+1]<0&&h++,i--),c=c*f+b,o-=i,i+=r.hlen[c],g(e,r.table[c],i),g(e,h,o),_+=i+o}return _}function M(e,t){var a=3*e.scalefac_band.s[3];return a>t.big_values&&(a=t.big_values),_(e,t.table_select[0],0,a,t)+_(e,t.table_select[1],a,t.big_values,t)}function A(e,t){var a=t.big_values,s=t.region0_count+1,n=e.scalefac_band.l[s];s+=t.region1_count+1;var r=e.scalefac_band.l[s];return a<n&&(n=a),a<r&&(r=a),s=_(e,t.table_select[0],0,n,t),(s+=_(e,t.table_select[1],n,r,t))+_(e,t.table_select[2],r,a,t)}function B(){this.total=0}function w(e,t){var a=e.internal_flags,s=a.w_ptr,n=a.h_ptr-1;-1==n&&(n=$.MAX_HEADER_BUF-1);var r=a.header[n].write_timing-T;if(0<=(t.total=r)){var _=1+n-s;n<s&&(_=1+n-s+$.MAX_HEADER_BUF),r-=8*_*a.sideinfo_len}return r+=e=i.getframebits(e),t.total+=e,t.total=0!=t.total%8?1+t.total/8:t.total/8,t.total+=c+1,r<0&&ee.err.println("strange error flushing buffer ... \n"),r}var i=this,o=null,l=null,r=null,f=null;this.setModules=function(e,t,a,s){o=e,l=t,r=a,f=s};var h=null,T=0,c=0,b=0;this.getframebits=function(e){var t=e.internal_flags;return 8*(0|72e3*(e.version+1)*(0!=t.bitrate_index?te.bitrate_table[e.version][t.bitrate_index]:e.brate)/e.out_samplerate+t.padding)},this.CRC_writeheader=function(e,t){var a=n(255&t[2],65535);a=n(255&t[3],a);for(var s=6;s<e.sideinfo_len;s++)a=n(255&t[s],a);t[4]=byte(a>>8),t[5]=byte(255&a)},this.flush_bitstream=function(e){var t,a=e.internal_flags,s=a.l3_side;(t=w(e,new B))<0||(v(e,t),a.ResvSize=0,s.main_data_begin=0,a.findReplayGain&&(s=o.GetTitleGain(a.rgdata),a.RadioGain=0|Math.floor(10*s+.5)),a.findPeakSample&&(a.noclipGainChange=0|Math.ceil(200*Math.log10(a.PeakSample/32767)),0<a.noclipGainChange&&(EQ(e.scale,1)||EQ(e.scale,0))?a.noclipScale=Math.floor(32767/a.PeakSample*100)/100:a.noclipScale=-1))},this.add_dummy_byte=function(e,t,a){e=e.internal_flags;for(var s;0<a--;){s=t;for(var n=8;0<n;){0==b&&(b=8,h[++c]=0);var r=Math.min(n,b);n-=r,b-=r,h[c]|=s>>n<<b,T+=r}for(s=0;s<$.MAX_HEADER_BUF;++s)e.header[s].write_timing+=8}},this.format_bitstream=function(e){var t=e.internal_flags,a=t.l3_side,s=this.getframebits(e);v(e,a.resvDrain_pre);var n,r,_,i=(l=e.internal_flags).l3_side;if(l.header[l.h_ptr].ptr=0,mt.fill(l.header[l.h_ptr].buf,0,l.sideinfo_len,0),e.out_samplerate<16e3?S(l,4094,12):S(l,4095,12),S(l,e.version,1),S(l,1,2),S(l,e.error_protection?0:1,1),S(l,l.bitrate_index,4),S(l,l.samplerate_index,2),S(l,l.padding,1),S(l,e.extension,1),S(l,e.mode.ordinal(),2),S(l,l.mode_ext,2),S(l,e.copyright,1),S(l,e.original,1),S(l,e.emphasis,2),e.error_protection&&S(l,0,16),1==e.version){for(S(l,i.main_data_begin,9),2==l.channels_out?S(l,i.private_bits,3):S(l,i.private_bits,5),_=0;_<l.channels_out;_++)for(n=0;n<4;n++)S(l,i.scfsi[_][n],1);for(r=0;r<2;r++)for(_=0;_<l.channels_out;_++)S(l,(n=i.tt[r][_]).part2_3_length+n.part2_length,12),S(l,n.big_values/2,9),S(l,n.global_gain,8),S(l,n.scalefac_compress,4),n.block_type!=ra.NORM_TYPE?(S(l,1,1),S(l,n.block_type,2),S(l,n.mixed_block_flag,1),14==n.table_select[0]&&(n.table_select[0]=16),S(l,n.table_select[0],5),14==n.table_select[1]&&(n.table_select[1]=16),S(l,n.table_select[1],5),S(l,n.subblock_gain[0],3),S(l,n.subblock_gain[1],3),S(l,n.subblock_gain[2],3)):(S(l,0,1),14==n.table_select[0]&&(n.table_select[0]=16),S(l,n.table_select[0],5),14==n.table_select[1]&&(n.table_select[1]=16),S(l,n.table_select[1],5),14==n.table_select[2]&&(n.table_select[2]=16),S(l,n.table_select[2],5),S(l,n.region0_count,4),S(l,n.region1_count,3)),S(l,n.preflag,1),S(l,n.scalefac_scale,1),S(l,n.count1table_select,1)}else for(S(l,i.main_data_begin,8),S(l,i.private_bits,l.channels_out),_=r=0;_<l.channels_out;_++)S(l,(n=i.tt[r][_]).part2_3_length+n.part2_length,12),S(l,n.big_values/2,9),S(l,n.global_gain,8),S(l,n.scalefac_compress,9),n.block_type!=ra.NORM_TYPE?(S(l,1,1),S(l,n.block_type,2),S(l,n.mixed_block_flag,1),14==n.table_select[0]&&(n.table_select[0]=16),S(l,n.table_select[0],5),14==n.table_select[1]&&(n.table_select[1]=16),S(l,n.table_select[1],5),S(l,n.subblock_gain[0],3),S(l,n.subblock_gain[1],3),S(l,n.subblock_gain[2],3)):(S(l,0,1),14==n.table_select[0]&&(n.table_select[0]=16),S(l,n.table_select[0],5),14==n.table_select[1]&&(n.table_select[1]=16),S(l,n.table_select[1],5),14==n.table_select[2]&&(n.table_select[2]=16),S(l,n.table_select[2],5),S(l,n.region0_count,4),S(l,n.region1_count,3)),S(l,n.scalefac_scale,1),S(l,n.count1table_select,1);e.error_protection&&CRC_writeheader(l,l.header[l.h_ptr].buf),i=l.h_ptr,l.h_ptr=i+1&$.MAX_HEADER_BUF-1,l.header[l.h_ptr].write_timing=l.header[i].write_timing+s,l.h_ptr==l.w_ptr&&ee.err.println("Error: MAX_HEADER_BUF too small in bitstream.c \n");var o,l=8*t.sideinfo_len,f=0,h=e.internal_flags,c=h.l3_side;if(1==e.version)for(_=0;_<2;_++)for(n=0;n<h.channels_out;n++){i=c.tt[_][n];var b=E.slen1_tab[i.scalefac_compress],u=E.slen2_tab[i.scalefac_compress];for(r=o=0;r<i.sfbdivide;r++)-1!=i.scalefac[r]&&(g(h,i.scalefac[r],b),o+=b);for(;r<i.sfbmax;r++)-1!=i.scalefac[r]&&(g(h,i.scalefac[r],u),o+=u);o=i.block_type==ra.SHORT_TYPE?o+M(h,i):o+A(h,i),f+=o+=R(h,i)}else for(n=_=0;n<h.channels_out;n++){var m,p=0,d=r=o=0;if((i=c.tt[_][n]).block_type==ra.SHORT_TYPE){for(;d<4;d++)for(u=i.sfb_partition_table[d]/3,b=i.slen[d],m=0;m<u;m++,r++)g(h,Math.max(i.scalefac[3*r+0],0),b),g(h,Math.max(i.scalefac[3*r+1],0),b),g(h,Math.max(i.scalefac[3*r+2],0),b),p+=3*b;o+=M(h,i)}else{for(;d<4;d++)for(u=i.sfb_partition_table[d],b=i.slen[d],m=0;m<u;m++,r++)g(h,Math.max(i.scalefac[r],0),b),p+=b;o+=A(h,i)}f+=p+(o+=R(h,i))}if(l+=f,v(e,a.resvDrain_post),l+=a.resvDrain_post,a.main_data_begin+=(s-l)/8,w(e,new B)!=t.ResvSize&&ee.err.println("Internal buffer inconsistency. flushbits <> ResvSize"),8*a.main_data_begin!=t.ResvSize&&(ee.err.printf("bit reservoir error: \nl3_side.main_data_begin: %d \nResvoir size:             %d \nresv drain (post)         %d \nresv drain (pre)          %d \nheader and sideinfo:      %d \ndata bits:                %d \ntotal bits:               %d (remainder: %d) \nbitsperframe:             %d \n",8*a.main_data_begin,t.ResvSize,a.resvDrain_post,a.resvDrain_pre,8*t.sideinfo_len,l-a.resvDrain_post-8*t.sideinfo_len,l,l%8,s),ee.err.println("This is a fatal error.  It has several possible causes:"),ee.err.println("90%%  LAME compiled with buggy version of gcc using advanced optimizations"),ee.err.println(" 9%%  Your system is overclocked"),ee.err.println(" 1%%  bug in LAME encoding library"),t.ResvSize=8*a.main_data_begin),1e9<T){for(e=0;e<$.MAX_HEADER_BUF;++e)t.header[e].write_timing-=T;T=0}return 0},this.copy_buffer=function(e,t,a,s,n){var r=c+1;if(r<=0)return 0;if(0!=s&&s<r)return-1;if(ee.arraycopy(h,0,t,a,r),c=-1,(b=0)!=n&&((s=ea(1))[0]=e.nMusicCRC,f.updateMusicCRC(s,t,a,r),e.nMusicCRC=s[0],0<r&&(e.VBR_seek_table.nBytesWritten+=r),e.decode_on_the_fly)){s=aa([2,1152]),n=r;for(var _,i=-1;0!=i;)if(i=l.hip_decode1_unclipped(e.hip,t,a,n,s[0],s[1]),n=0,-1==i&&(i=0),0<i){if(e.findPeakSample){for(_=0;_<i;_++)s[0][_]>e.PeakSample?e.PeakSample=s[0][_]:-s[0][_]>e.PeakSample&&(e.PeakSample=-s[0][_]);if(1<e.channels_out)for(_=0;_<i;_++)s[1][_]>e.PeakSample?e.PeakSample=s[1][_]:-s[1][_]>e.PeakSample&&(e.PeakSample=-s[1][_])}if(e.findReplayGain&&o.AnalyzeSamples(e.rgdata,s[0],0,s[1],0,i,e.channels_out)==W.GAIN_ANALYSIS_ERROR)return-6}}return r},this.init_bit_stream_w=function(e){h=new Int8Array(X.LAME_MAXMP3BUFFER),e.h_ptr=e.w_ptr=0,e.header[e.h_ptr].write_timing=0,c=-1,T=b=0}}function e(e,t,a,s){this.xlen=e,this.linmax=t,this.table=a,this.hlen=s}function T(e){this.bits=e}function O(){this.bits=this.over_SSD=this.over_count=this.max_noise=this.tot_noise=this.over_noise=0}function t(){this.setModules=function(e,t){}}function k(){this.floor=this.decay=this.adjustLimit=this.adjust=this.aaSensitivityP=this.useAdjust=0,this.l=ta(ra.SBMAX_l),this.s=ta(ra.SBMAX_s),this.psfb21=ta(ra.PSFB21),this.psfb12=ta(ra.PSFB12),this.cb_l=ta(ra.CBANDS),this.cb_s=ta(ra.CBANDS),this.eql_w=ta(ra.BLKSIZE/2)}function a(){this.scale_right=this.scale_left=this.scale=this.out_samplerate=this.in_samplerate=this.num_channels=this.num_samples=this.class_id=0,this.decode_only=this.bWriteVbrTag=this.analysis=!1,this.quality=0,this.mode=na.STEREO,this.write_id3tag_automatic=this.decode_on_the_fly=this.findReplayGain=this.free_format=this.force_ms=!1,this.error_protection=this.emphasis=this.extension=this.original=this.copyright=this.compression_ratio=this.brate=0,this.disable_reservoir=this.strict_ISO=!1,this.quant_comp_short=this.quant_comp=0,this.experimentalY=!1,this.preset=this.exp_nspsytune=this.experimentalZ=0,this.VBR=null,this.maskingadjust_short=this.maskingadjust=this.highpasswidth=this.lowpasswidth=this.highpassfreq=this.lowpassfreq=this.VBR_hard_min=this.VBR_max_bitrate_kbps=this.VBR_min_bitrate_kbps=this.VBR_mean_bitrate_kbps=this.VBR_q=this.VBR_q_frac=0,this.noATH=this.ATHshort=this.ATHonly=!1,this.athaa_sensitivity=this.athaa_loudapprox=this.athaa_type=this.ATHlower=this.ATHcurve=this.ATHtype=0,this.short_blocks=null,this.useTemporal=!1,this.msfix=this.interChRatio=0,this.tune=!1,this.lame_allocated_gfp=this.frameNum=this.framesize=this.encoder_padding=this.encoder_delay=this.version=this.tune_value_a=0,this.internal_flags=null}function y(e){this.quantize=e,this.iteration_loop=function(e,t,a,s){var n=e.internal_flags,r=ta(G.SFBMAX),_=ta(576),i=ea(2),o=n.l3_side,l=new T(0);this.quantize.rv.ResvFrameBegin(e,l),l=l.bits;for(var f=0;f<n.mode_gr;f++){var h=this.quantize.qupvt.on_pe(e,t,i,l,f,f);for(n.mode_ext==ra.MPG_MD_MS_LR&&(this.quantize.ms_convert(n.l3_side,f),this.quantize.qupvt.reduce_side(i,a[f],l,h)),h=0;h<n.channels_out;h++){var c=o.tt[f][h];if(c.block_type!=ra.SHORT_TYPE){var b=0;b=n.PSY.mask_adjust-b}else b=0,b=n.PSY.mask_adjust_short-b;n.masking_lower=Math.pow(10,.1*b),this.quantize.init_outer_loop(n,c),this.quantize.init_xrpow(n,c,_)&&(this.quantize.qupvt.calc_xmin(e,s[f][h],c,r),this.quantize.outer_loop(e,c,r,_,h,i[h])),this.quantize.iteration_finish_one(n,f,h)}}this.quantize.rv.ResvFrameEnd(n,l)}}function x(){this.linprebuf=ta(2*W.MAX_ORDER),this.linpre=0,this.lstepbuf=ta(W.MAX_SAMPLES_PER_WINDOW+W.MAX_ORDER),this.lstep=0,this.loutbuf=ta(W.MAX_SAMPLES_PER_WINDOW+W.MAX_ORDER),this.lout=0,this.rinprebuf=ta(2*W.MAX_ORDER),this.rinpre=0,this.rstepbuf=ta(W.MAX_SAMPLES_PER_WINDOW+W.MAX_ORDER),this.rstep=0,this.routbuf=ta(W.MAX_SAMPLES_PER_WINDOW+W.MAX_ORDER),this.first=this.freqindex=this.rsum=this.lsum=this.totsamp=this.sampleWindow=this.rout=0,this.A=ea(0|W.STEPS_per_dB*W.MAX_dB),this.B=ea(0|W.STEPS_per_dB*W.MAX_dB)}function n(e,t,a,s){this.l=ea(1+ra.SBMAX_l),this.s=ea(1+ra.SBMAX_s),this.psfb21=ea(1+ra.PSFB21),this.psfb12=ea(1+ra.PSFB12);var n=this.l,r=this.s;4==arguments.length&&(this.arrL=e,this.arrS=t,this.arr21=a,this.arr12=s,ee.arraycopy(this.arrL,0,n,0,Math.min(this.arrL.length,this.l.length)),ee.arraycopy(this.arrS,0,r,0,Math.min(this.arrS.length,this.s.length)),ee.arraycopy(this.arr21,0,this.psfb21,0,Math.min(this.arr21.length,this.psfb21.length)),ee.arraycopy(this.arr12,0,this.psfb12,0,Math.min(this.arr12.length,this.psfb12.length)))}function P(){function c(e,t){return t=s.ATHformula(t,e),Math.pow(10,(t-100)/10+e.ATHlower)}function g(e){this.s=e}var b=null,h=null,s=null;this.setModules=function(e,t,a){b=e,h=t,s=a},this.IPOW20=function(e){return d[e]};var u=P.IXMAX_VAL+2,m=P.Q_MAX,p=P.Q_MAX2;this.nr_of_sfb_block=[[[6,5,5,5],[9,9,9,9],[6,9,9,9]],[[6,5,7,3],[9,9,12,6],[6,9,12,6]],[[11,10,0,0],[18,18,0,0],[15,18,0,0]],[[7,7,7,0],[12,12,12,0],[6,15,12,0]],[[6,6,6,3],[12,9,9,6],[6,12,9,6]],[[8,8,5,0],[15,12,9,0],[6,18,9,0]]];var S=[0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,2,2,3,3,3,2,0];this.pretab=S,this.sfBandIndex=[new n([0,6,12,18,24,30,36,44,54,66,80,96,116,140,168,200,238,284,336,396,464,522,576],[0,4,8,12,18,24,32,42,56,74,100,132,174,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,6,12,18,24,30,36,44,54,66,80,96,114,136,162,194,232,278,332,394,464,540,576],[0,4,8,12,18,26,36,48,62,80,104,136,180,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,6,12,18,24,30,36,44,54,66,80,96,116,140,168,200,238,284,336,396,464,522,576],[0,4,8,12,18,26,36,48,62,80,104,134,174,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,4,8,12,16,20,24,30,36,44,52,62,74,90,110,134,162,196,238,288,342,418,576],[0,4,8,12,16,22,30,40,52,66,84,106,136,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,4,8,12,16,20,24,30,36,42,50,60,72,88,106,128,156,190,230,276,330,384,576],[0,4,8,12,16,22,28,38,50,64,80,100,126,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,4,8,12,16,20,24,30,36,44,54,66,82,102,126,156,194,240,296,364,448,550,576],[0,4,8,12,16,22,30,42,58,78,104,138,180,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,6,12,18,24,30,36,44,54,66,80,96,116,140,168,200,238,284,336,396,464,522,576],[0,4,8,12,18,26,36,48,62,80,104,134,174,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,6,12,18,24,30,36,44,54,66,80,96,116,140,168,200,238,284,336,396,464,522,576],[0,4,8,12,18,26,36,48,62,80,104,134,174,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0]),new n([0,12,24,36,48,60,72,88,108,132,160,192,232,280,336,400,476,566,568,570,572,574,576],[0,8,16,24,36,52,72,96,124,160,162,164,166,192],[0,0,0,0,0,0,0],[0,0,0,0,0,0,0])];var v=ta(m+p+1),d=ta(m),R=ta(u),M=ta(u);this.adj43=M,this.iteration_init=function(e){var t=e.internal_flags,a=t.l3_side;if(0==t.iteration_init_init){t.iteration_init_init=1,a.main_data_begin=0;for(var s,n,r=e.internal_flags.ATH.l,_=e.internal_flags.ATH.psfb21,i=e.internal_flags.ATH.s,o=e.internal_flags.ATH.psfb12,l=e.internal_flags,f=e.out_samplerate,h=0;h<ra.SBMAX_l;h++)for(n=l.scalefac_band.l[h],a=l.scalefac_band.l[h+1],r[h]=j.MAX_VALUE;n<a;n++)s=c(e,s=n*f/1152),r[h]=Math.min(r[h],s);for(h=0;h<ra.PSFB21;h++)for(n=l.scalefac_band.psfb21[h],a=l.scalefac_band.psfb21[h+1],_[h]=j.MAX_VALUE;n<a;n++)s=c(e,s=n*f/1152),_[h]=Math.min(_[h],s);for(h=0;h<ra.SBMAX_s;h++){for(n=l.scalefac_band.s[h],a=l.scalefac_band.s[h+1],i[h]=j.MAX_VALUE;n<a;n++)s=c(e,s=n*f/384),i[h]=Math.min(i[h],s);i[h]*=l.scalefac_band.s[h+1]-l.scalefac_band.s[h]}for(h=0;h<ra.PSFB12;h++){for(n=l.scalefac_band.psfb12[h],a=l.scalefac_band.psfb12[h+1],o[h]=j.MAX_VALUE;n<a;n++)s=c(e,s=n*f/384),o[h]=Math.min(o[h],s);o[h]*=l.scalefac_band.s[13]-l.scalefac_band.s[12]}if(e.noATH){for(h=0;h<ra.SBMAX_l;h++)r[h]=1e-20;for(h=0;h<ra.PSFB21;h++)_[h]=1e-20;for(h=0;h<ra.SBMAX_s;h++)i[h]=1e-20;for(h=0;h<ra.PSFB12;h++)o[h]=1e-20}for(l.ATH.floor=10*Math.log10(c(e,-1)),R[0]=0,a=1;a<u;a++)R[a]=Math.pow(a,4/3);for(a=0;a<u-1;a++)M[a]=a+1-Math.pow(.5*(R[a]+R[a+1]),.75);for(M[a]=.5,a=0;a<m;a++)d[a]=Math.pow(2,-.1875*(a-210));for(a=0;a<=m+p;a++)v[a]=Math.pow(2,.25*(a-210-p));for(b.huffman_init(t),32<=(a=e.exp_nspsytune>>2&63)&&(a-=64),r=Math.pow(10,a/4/10),32<=(a=e.exp_nspsytune>>8&63)&&(a-=64),_=Math.pow(10,a/4/10),32<=(a=e.exp_nspsytune>>14&63)&&(a-=64),i=Math.pow(10,a/4/10),32<=(a=e.exp_nspsytune>>20&63)&&(a-=64),o=i*Math.pow(10,a/4/10),a=0;a<ra.SBMAX_l;a++)e=a<=6?r:a<=13?_:a<=20?i:o,t.nsPsy.longfact[a]=e;for(a=0;a<ra.SBMAX_s;a++)e=a<=5?r:a<=10?_:a<=11?i:o,t.nsPsy.shortfact[a]=e}},this.on_pe=function(e,t,a,s,n,r){var _,i=e.internal_flags,o=0,l=ea(2);o=new T(o);e=h.ResvMaxBits(e,s,o,r);var f=(o=o.bits)+e;for($.MAX_BITS_PER_GRANULE<f&&(f=$.MAX_BITS_PER_GRANULE),_=r=0;_<i.channels_out;++_)a[_]=Math.min($.MAX_BITS_PER_CHANNEL,o/i.channels_out),l[_]=0|a[_]*t[n][_]/700-a[_],l[_]>3*s/4&&(l[_]=3*s/4),l[_]<0&&(l[_]=0),l[_]+a[_]>$.MAX_BITS_PER_CHANNEL&&(l[_]=Math.max(0,$.MAX_BITS_PER_CHANNEL-a[_])),r+=l[_];if(e<r)for(_=0;_<i.channels_out;++_)l[_]=e*l[_]/r;for(_=0;_<i.channels_out;++_)a[_]+=l[_],e-=l[_];for(_=r=0;_<i.channels_out;++_)r+=a[_];if($.MAX_BITS_PER_GRANULE<r)for(_=0;_<i.channels_out;++_)a[_]*=$.MAX_BITS_PER_GRANULE,a[_]/=r;return f},this.reduce_side=function(e,t,a,s){(t=.33*(.5-t)/.5)<0&&(t=0),.5<t&&(t=.5),(t=0|.5*t*(e[0]+e[1]))>$.MAX_BITS_PER_CHANNEL-e[0]&&(t=$.MAX_BITS_PER_CHANNEL-e[0]),t<0&&(t=0),125<=e[1]&&(125<e[1]-t?(e[0]<a&&(e[0]+=t),e[1]-=t):(e[0]+=e[1]-125,e[1]=125)),s<(t=e[0]+e[1])&&(e[0]=s*e[0]/t,e[1]=s*e[1]/t)},this.athAdjust=function(e,t,a){t=_a.FAST_LOG10_X(t,10);var s=0;return t-=a,1e-20<(e*=e)&&(s=1+_a.FAST_LOG10_X(e,10/90.30873362)),s<0&&(s=0),Math.pow(10,.1*(t*s+(a+90.30873362-94.82444863)))},this.calc_xmin=function(e,t,a,s){var n,r=0,_=e.internal_flags,i=0,o=0,l=_.ATH,f=a.xr,h=e.VBR==ut.vbr_mtrh?1:0,c=_.masking_lower;for(e.VBR!=ut.vbr_mtrh&&e.VBR!=ut.vbr_mt||(c=1),n=0;n<a.psy_lmax;n++){var b=e.VBR==ut.vbr_rh||e.VBR==ut.vbr_mtrh?athAdjust(l.adjust,l.l[n],l.floor):l.adjust*l.l[n],u=a.width[n],m=b/u,p=2220446049250313e-31,d=u>>1,g=0;do{var v=f[i]*f[i];g+=v,p+=v<m?v:m,g+=v=f[++i]*f[i],p+=v<m?v:m,i++}while(0<--d);b<g&&o++,n==ra.SBPSY_l&&(p<(d=b*_.nsPsy.longfact[n])&&(p=d)),0!=h&&(b=p),e.ATHonly||0<(p=t.en.l[n])&&(d=g*t.thm.l[n]*c/p,0!=h&&(d*=_.nsPsy.longfact[n]),b<d&&(b=d)),s[r++]=0!=h?b:b*_.nsPsy.longfact[n]}if(b=575,a.block_type!=ra.SHORT_TYPE)for(g=576;0!=g--&&J.EQ(f[g],0);)b=g;a.max_nonzero_coeff=b;for(var S=a.sfb_smin;n<a.psymax;S++,n+=3){var R,M=e.VBR==ut.vbr_rh||e.VBR==ut.vbr_mtrh?athAdjust(l.adjust,l.s[S],l.floor):l.adjust*l.s[S];for(u=a.width[n],R=0;R<3;R++){for(g=0,d=u>>1,m=M/u,p=2220446049250313e-31;g+=v=f[i]*f[i],p+=v<m?v:m,g+=v=f[++i]*f[i],p+=v<m?v:m,i++,0<--d;);M<g&&o++,S==ra.SBPSY_s&&(p<(d=M*_.nsPsy.shortfact[S])&&(p=d)),b=0!=h?p:M,e.ATHonly||e.ATHshort||0<(p=t.en.s[S][R])&&(d=g*t.thm.s[S][R]*c/p,0!=h&&(d*=_.nsPsy.shortfact[S]),b<d&&(b=d)),s[r++]=0!=h?b:b*_.nsPsy.shortfact[S]}e.useTemporal&&(s[r-3]>s[r-3+1]&&(s[r-3+1]+=(s[r-3]-s[r-3+1])*_.decay),s[r-3+1]>s[r-3+2]&&(s[r-3+2]+=(s[r-3+1]-s[r-3+2])*_.decay))}return o},this.calc_noise_core=function(e,t,a,s){var n=0,r=t.s,_=e.l3_enc;if(r>e.count1)for(;0!=a--;){var i=e.xr[r];r++,n+=i*i,i=e.xr[r],r++,n+=i*i}else if(r>e.big_values){var o=ta(2);for(o[0]=0,o[1]=s;0!=a--;)i=Math.abs(e.xr[r])-o[_[r]],r++,n+=i*i,i=Math.abs(e.xr[r])-o[_[r]],r++,n+=i*i}else for(;0!=a--;)i=Math.abs(e.xr[r])-R[_[r]]*s,r++,n+=i*i,i=Math.abs(e.xr[r])-R[_[r]]*s,r++,n+=i*i;return t.s=r,n},this.calc_noise=function(e,t,a,s,n){var r,_=0,i=0,o=0,l=0,f=0,h=-20,c=0,b=e.scalefac,u=0;for(r=s.over_SSD=0;r<e.psymax;r++){var m=e.global_gain-(b[u++]+(0!=e.preflag?S[r]:0)<<e.scalefac_scale+1)-8*e.subblock_gain[e.window[r]];if(null!=n&&n.step[r]==m){var p=n.noise[r];c+=e.width[r],a[_++]=p/t[i++],p=n.noise_log[r]}else{p=v[m+P.Q_MAX2];var d=e.width[r]>>1;c+e.width[r]>e.max_nonzero_coeff&&(d=0<(d=e.max_nonzero_coeff-c+1)?d>>1:0),c=new g(c),p=this.calc_noise_core(e,c,d,p),c=c.s,null!=n&&(n.step[r]=m,n.noise[r]=p),p=a[_++]=p/t[i++],p=_a.FAST_LOG10(Math.max(p,1e-20)),null!=n&&(n.noise_log[r]=p)}null!=n&&(n.global_gain=e.global_gain),f+=p,0<p&&(m=Math.max(0|10*p+.5,1),s.over_SSD+=m*m,o++,l+=p),h=Math.max(h,p)}return s.over_count=o,s.tot_noise=f,s.over_noise=l,s.max_noise=h,o},this.set_pinfo=function(e,t,a,s,n){var r,_,i=e.internal_flags,o=0==t.scalefac_scale?.5:1,l=t.scalefac,f=ta(G.SFBMAX),h=ta(G.SFBMAX),c=new O;calc_xmin(e,a,t,f),calc_noise(t,f,h,c,null);var b=0,u=t.sfb_lmax;for(t.block_type!=ra.SHORT_TYPE&&0==t.mixed_block_flag&&(u=22),r=0;r<u;r++){var m=i.scalefac_band.l[r],p=i.scalefac_band.l[r+1],d=p-m;for(_=0;b<p;b++)_+=t.xr[b]*t.xr[b];_/=d;var g=1e15;i.pinfo.en[s][n][r]=g*_,i.pinfo.xfsf[s][n][r]=g*f[r]*h[r]/d,_=0<a.en.l[r]&&!e.ATHonly?_/a.en.l[r]:0,i.pinfo.thr[s][n][r]=g*Math.max(_*a.thm.l[r],i.ATH.l[r]),(i.pinfo.LAMEsfb[s][n][r]=0)!=t.preflag&&11<=r&&(i.pinfo.LAMEsfb[s][n][r]=-o*S[r]),r<ra.SBPSY_l&&(i.pinfo.LAMEsfb[s][n][r]-=o*l[r])}if(t.block_type==ra.SHORT_TYPE)for(u=r,r=t.sfb_smin;r<ra.SBMAX_s;r++){m=i.scalefac_band.s[r],d=(p=i.scalefac_band.s[r+1])-m;for(var v=0;v<3;v++){for(_=0,g=m;g<p;g++)_+=t.xr[b]*t.xr[b],b++;_=Math.max(_/d,1e-20),g=1e15,i.pinfo.en_s[s][n][3*r+v]=g*_,i.pinfo.xfsf_s[s][n][3*r+v]=g*f[u]*h[u]/d,_=0<a.en.s[r][v]?_/a.en.s[r][v]:0,(e.ATHonly||e.ATHshort)&&(_=0),i.pinfo.thr_s[s][n][3*r+v]=g*Math.max(_*a.thm.s[r][v],i.ATH.s[r]),i.pinfo.LAMEsfb_s[s][n][3*r+v]=-2*t.subblock_gain[v],r<ra.SBPSY_s&&(i.pinfo.LAMEsfb_s[s][n][3*r+v]-=o*l[u]),u++}}i.pinfo.LAMEqss[s][n]=t.global_gain,i.pinfo.LAMEmainbits[s][n]=t.part2_3_length+t.part2_length,i.pinfo.LAMEsfbits[s][n]=t.part2_length,i.pinfo.over[s][n]=c.over_count,i.pinfo.max_noise[s][n]=10*c.max_noise,i.pinfo.over_noise[s][n]=10*c.over_noise,i.pinfo.tot_noise[s][n]=10*c.tot_noise,i.pinfo.over_SSD[s][n]=c.over_SSD}}function L(){this.sfb_count1=this.global_gain=0,this.step=ea(39),this.noise=ta(39),this.noise_log=ta(39)}function N(){this.xr=ta(576),this.l3_enc=ea(576),this.scalefac=ea(G.SFBMAX),this.mixed_block_flag=this.block_type=this.scalefac_compress=this.global_gain=this.count1=this.big_values=this.part2_3_length=this.xrpow_max=0,this.table_select=ea(3),this.subblock_gain=ea(4),this.sfbdivide=this.psymax=this.sfbmax=this.psy_lmax=this.sfb_smin=this.sfb_lmax=this.part2_length=this.count1table_select=this.scalefac_scale=this.preflag=this.region1_count=this.region0_count=0,this.width=ea(G.SFBMAX),this.window=ea(G.SFBMAX),this.count1bits=0,this.sfb_partition_table=null,this.slen=ea(4),this.max_nonzero_coeff=0;var t=this;this.assign=function(e){t.xr=new Float32Array(e.xr),t.l3_enc=new Int32Array(e.l3_enc),t.scalefac=new Int32Array(e.scalefac),t.xrpow_max=e.xrpow_max,t.part2_3_length=e.part2_3_length,t.big_values=e.big_values,t.count1=e.count1,t.global_gain=e.global_gain,t.scalefac_compress=e.scalefac_compress,t.block_type=e.block_type,t.mixed_block_flag=e.mixed_block_flag,t.table_select=new Int32Array(e.table_select),t.subblock_gain=new Int32Array(e.subblock_gain),t.region0_count=e.region0_count,t.region1_count=e.region1_count,t.preflag=e.preflag,t.scalefac_scale=e.scalefac_scale,t.count1table_select=e.count1table_select,t.part2_length=e.part2_length,t.sfb_lmax=e.sfb_lmax,t.sfb_smin=e.sfb_smin,t.psy_lmax=e.psy_lmax,t.sfbmax=e.sfbmax,t.psymax=e.psymax,t.sfbdivide=e.sfbdivide,t.width=new Int32Array(e.width),t.window=new Int32Array(e.window),t.count1bits=e.count1bits,t.sfb_partition_table=e.sfb_partition_table.slice(0),t.slen=new Int32Array(e.slen),t.max_nonzero_coeff=e.max_nonzero_coeff}}function I(){function P(e){this.ordinal=e}function I(e){for(var t=0;t<e.sfbmax;t++)if(0==e.scalefac[t]+e.subblock_gain[e.window[t]])return!1;return!0}var b,d;this.rv=null,this.qupvt=null;var H,V,n=new t;this.setModules=function(e,t,a,s){b=e,this.rv=d=t,this.qupvt=H=a,V=s,n.setModules(H,V)},this.ms_convert=function(e,t){for(var a=0;a<576;++a){var s=e.tt[t][0].xr[a],n=e.tt[t][1].xr[a];e.tt[t][0].xr[a]=.5*(s+n)*_a.SQRT2,e.tt[t][1].xr[a]=.5*(s-n)*_a.SQRT2}},this.init_xrpow=function(e,t,a){var s=0|t.max_nonzero_coeff;t.xrpow_max=0,mt.fill(a,s,576,0);for(var n,r=n=0;r<=s;++r){var _=Math.abs(t.xr[r]);n+=_,a[r]=Math.sqrt(_*Math.sqrt(_)),a[r]>t.xrpow_max&&(t.xrpow_max=a[r])}if(1e-20<n){for((a=0)!=(2&e.substep_shaping)&&(a=1),s=0;s<t.psymax;s++)e.pseudohalf[s]=a;return!0}return mt.fill(t.l3_enc,0,576,0),!1},this.init_outer_loop=function(e,t){t.part2_3_length=0,t.big_values=0,t.count1=0,t.global_gain=210,t.scalefac_compress=0,t.table_select[0]=0,t.table_select[1]=0,t.table_select[2]=0,t.subblock_gain[0]=0,t.subblock_gain[1]=0,t.subblock_gain[2]=0,t.subblock_gain[3]=0,t.region0_count=0,t.region1_count=0,t.preflag=0,t.scalefac_scale=0,t.count1table_select=0,t.part2_length=0,t.sfb_lmax=ra.SBPSY_l,t.sfb_smin=ra.SBPSY_s,t.psy_lmax=e.sfb21_extra?ra.SBMAX_l:ra.SBPSY_l,t.psymax=t.psy_lmax,t.sfbmax=t.sfb_lmax,t.sfbdivide=11;for(var a=0;a<ra.SBMAX_l;a++)t.width[a]=e.scalefac_band.l[a+1]-e.scalefac_band.l[a],t.window[a]=3;if(t.block_type==ra.SHORT_TYPE){var s=ta(576);t.sfb_smin=0,(t.sfb_lmax=0)!=t.mixed_block_flag&&(t.sfb_smin=3,t.sfb_lmax=2*e.mode_gr+4),t.psymax=t.sfb_lmax+3*((e.sfb21_extra?ra.SBMAX_s:ra.SBPSY_s)-t.sfb_smin),t.sfbmax=t.sfb_lmax+3*(ra.SBPSY_s-t.sfb_smin),t.sfbdivide=t.sfbmax-18,t.psy_lmax=t.sfb_lmax;var n=e.scalefac_band.l[t.sfb_lmax];for(ee.arraycopy(t.xr,0,s,0,576),a=t.sfb_smin;a<ra.SBMAX_s;a++)for(var r=e.scalefac_band.s[a],_=e.scalefac_band.s[a+1],i=0;i<3;i++)for(var o=r;o<_;o++)t.xr[n++]=s[3*o+i];for(s=t.sfb_lmax,a=t.sfb_smin;a<ra.SBMAX_s;a++)t.width[s]=t.width[s+1]=t.width[s+2]=e.scalefac_band.s[a+1]-e.scalefac_band.s[a],t.window[s]=0,t.window[s+1]=1,t.window[s+2]=2,s+=3}if(t.count1bits=0,t.sfb_partition_table=H.nr_of_sfb_block[0][0],t.slen[0]=0,t.slen[1]=0,t.slen[2]=0,t.slen[3]=0,t.max_nonzero_coeff=575,mt.fill(t.scalefac,0),a=e.ATH,s=t.xr,t.block_type!=ra.SHORT_TYPE)for(n=!1,r=ra.PSFB21-1;0<=r&&!n;r--)for(t=e.scalefac_band.psfb21[r],_=e.scalefac_band.psfb21[r+1],i=H.athAdjust(a.adjust,a.psfb21[r],a.floor),1e-12<e.nsPsy.longfact[21]&&(i*=e.nsPsy.longfact[21]),--_;t<=_;_--){if(!(Math.abs(s[_])<i)){n=!0;break}s[_]=0}else for(i=0;i<3;i++)for(n=!1,r=ra.PSFB12-1;0<=r&&!n;r--)for(_=(t=3*e.scalefac_band.s[12]+(e.scalefac_band.s[13]-e.scalefac_band.s[12])*i+(e.scalefac_band.psfb12[r]-e.scalefac_band.psfb12[0]))+(e.scalefac_band.psfb12[r+1]-e.scalefac_band.psfb12[r]),o=H.athAdjust(a.adjust,a.psfb12[r],a.floor),1e-12<e.nsPsy.shortfact[12]&&(o*=e.nsPsy.shortfact[12]),--_;t<=_;_--){if(!(Math.abs(s[_])<o)){n=!0;break}s[_]=0}},P.BINSEARCH_NONE=new P(0),P.BINSEARCH_UP=new P(1),P.BINSEARCH_DOWN=new P(2),this.trancate_smallspectrums=function(e,t,a,s){var n=ta(G.SFBMAX);if((0!=(4&e.substep_shaping)||t.block_type!=ra.SHORT_TYPE)&&0==(128&e.substep_shaping)){H.calc_noise(t,a,n,new O,null);for(var r=0;r<576;r++){var _=0;0!=t.l3_enc[r]&&(_=Math.abs(t.xr[r])),s[r]=_}r=0,_=8,t.block_type==ra.SHORT_TYPE&&(_=6);do{var i,o,l=t.width[_];r=r+l;if(!(1<=n[_]||(mt.sort(s,r-l,l),J.EQ(s[r-1],0)))){var f=(1-n[_])*a[_],h=i=0;do{for(o=1;h+o<l&&!J.NEQ(s[h+r-l],s[h+r+o-l]);o++);var c=s[h+r-l]*s[h+r-l]*o;if(f<c){0!=h&&(i=s[h+r-l-1]);break}f-=c,h+=o}while(h<l);if(!J.EQ(i,0))for(;Math.abs(t.xr[r-l])<=i&&(t.l3_enc[r-l]=0),0<--l;);}}while(++_<t.psymax);t.part2_3_length=V.noquant_count_bits(e,t,null)}},this.outer_loop=function(e,t,a,s,n,r){var _,i=e.internal_flags,o=new N,l=ta(576),f=ta(G.SFBMAX),h=new O,c=new L,b=9999999,u=!1,m=!1,p=0,d=i.CurrentStep[n],g=!1,v=i.OldValue[n],S=P.BINSEARCH_NONE;for(t.global_gain=v,_=r-t.part2_length;;){var R=V.count_bits(i,s,t,null);if(1==d||R==_)break;R=_<R?(S==P.BINSEARCH_DOWN&&(g=!0),g&&(d/=2),S=P.BINSEARCH_UP,d):(S==P.BINSEARCH_UP&&(g=!0),g&&(d/=2),S=P.BINSEARCH_DOWN,-d),t.global_gain+=R,t.global_gain<0&&(g=!(t.global_gain=0)),255<t.global_gain&&(t.global_gain=255,g=!0)}for(;_<R&&t.global_gain<255;)t.global_gain++,R=V.count_bits(i,s,t,null);if(i.CurrentStep[n]=4<=v-t.global_gain?4:2,i.OldValue[n]=t.global_gain,t.part2_3_length=R,0==i.noise_shaping)return 100;for(H.calc_noise(t,a,f,h,c),h.bits=t.part2_3_length,o.assign(t),n=0,ee.arraycopy(s,0,l,0,576);!u;){do{if(_=new O,g=255,d=0!=(2&i.substep_shaping)?20:3,i.sfb21_extra){if(1<f[o.sfbmax])break;if(o.block_type==ra.SHORT_TYPE&&(1<f[o.sfbmax+1]||1<f[o.sfbmax+2]))break}v=o,R=s,S=e.internal_flags;for(var M=v,A=f,B=R,w=e.internal_flags,T=0==M.scalefac_scale?1.2968395546510096:1.6817928305074292,E=0,k=0;k<M.sfbmax;k++)E<A[k]&&(E=A[k]);switch(3==(k=w.noise_shaping_amp)&&(k=m?2:1),k){case 2:break;case 1:E=1<E?Math.pow(E,.5):.95*E;break;default:E=1<E?1:.95*E}var y=0;for(k=0;k<M.sfbmax;k++){var x=M.width[k];y=y+x;if(!(A[k]<E)){if(0!=(2&w.substep_shaping)&&(w.pseudohalf[k]=0==w.pseudohalf[k]?1:0,0==w.pseudohalf[k]&&2==w.noise_shaping_amp))break;for(M.scalefac[k]++,x=-x;x<0;x++)B[y+x]*=T,B[y+x]>M.xrpow_max&&(M.xrpow_max=B[y+x]);if(2==w.noise_shaping_amp)break}}if(T=I(v))v=!1;else if(T=2==S.mode_gr?V.scale_bitcount(v):V.scale_bitcount_lsf(S,v)){if(1<S.noise_shaping)if(mt.fill(S.pseudohalf,0),0==v.scalefac_scale){for(T=v,A=M=0;A<T.sfbmax;A++){if(w=T.width[A],B=T.scalefac[A],0!=T.preflag&&(B+=H.pretab[A]),M+=w,0!=(1&B))for(B++,w=-w;w<0;w++)R[M+w]*=1.2968395546510096,R[M+w]>T.xrpow_max&&(T.xrpow_max=R[M+w]);T.scalefac[A]=B>>1}T.preflag=0,T.scalefac_scale=1,T=!1}else if(v.block_type==ra.SHORT_TYPE&&0<S.subblock_gain){e:{for(T=S,A=R,B=(M=v).scalefac,R=0;R<M.sfb_lmax;R++)if(16<=B[R]){R=!0;break e}for(w=0;w<3;w++){for(k=E=0,R=M.sfb_lmax+w;R<M.sfbdivide;R+=3)E<B[R]&&(E=B[R]);for(;R<M.sfbmax;R+=3)k<B[R]&&(k=B[R]);if(!(E<16&&k<8)){if(7<=M.subblock_gain[w]){R=!0;break e}for(M.subblock_gain[w]++,E=T.scalefac_band.l[M.sfb_lmax],R=M.sfb_lmax+w;R<M.sfbmax;R+=3)if(k=M.width[R],y=B[R],0<=(y-=4>>M.scalefac_scale))B[R]=y,E+=3*k;else{for(B[R]=0,y=H.IPOW20(210+(y<<M.scalefac_scale+1)),E+=k*(w+1),x=-k;x<0;x++)A[E+x]*=y,A[E+x]>M.xrpow_max&&(M.xrpow_max=A[E+x]);E+=k*(3-w-1)}for(y=H.IPOW20(202),E+=M.width[R]*(w+1),x=-M.width[R];x<0;x++)A[E+x]*=y,A[E+x]>M.xrpow_max&&(M.xrpow_max=A[E+x])}}R=!1}T=R||I(v)}T||(T=2==S.mode_gr?V.scale_bitcount(v):V.scale_bitcount_lsf(S,v)),v=!T}else v=!0;if(!v)break;if(0!=o.scalefac_scale&&(g=254),(v=r-o.part2_length)<=0)break;for(;(o.part2_3_length=V.count_bits(i,s,o,c))>v&&o.global_gain<=g;)o.global_gain++;if(o.global_gain>g)break;if(0==h.over_count){for(;(o.part2_3_length=V.count_bits(i,s,o,c))>b&&o.global_gain<=g;)o.global_gain++;if(o.global_gain>g)break}switch(H.calc_noise(o,a,f,_,c),_.bits=o.part2_3_length,g=h,v=_,T=o,R=f,S=t.block_type!=ra.SHORT_TYPE?e.quant_comp:e.quant_comp_short){default:case 9:0<g.over_count?(S=v.over_SSD<=g.over_SSD,v.over_SSD==g.over_SSD&&(S=v.bits<g.bits)):S=v.max_noise<0&&10*v.max_noise+v.bits<=10*g.max_noise+g.bits;break;case 0:S=v.over_count<g.over_count||v.over_count==g.over_count&&v.over_noise<g.over_noise||v.over_count==g.over_count&&J.EQ(v.over_noise,g.over_noise)&&v.tot_noise<g.tot_noise;break;case 8:for(S=v,A=1e-37,M=0;M<T.psymax;M++)B=R[M],A+=B=_a.FAST_LOG10(.368+.632*B*B*B);S.max_noise=Math.max(1e-20,A);case 1:S=v.max_noise<g.max_noise;break;case 2:S=v.tot_noise<g.tot_noise;break;case 3:S=v.tot_noise<g.tot_noise&&v.max_noise<g.max_noise;break;case 4:S=v.max_noise<=0&&.2<g.max_noise||v.max_noise<=0&&g.max_noise<0&&g.max_noise>v.max_noise-.2&&v.tot_noise<g.tot_noise||v.max_noise<=0&&0<g.max_noise&&g.max_noise>v.max_noise-.2&&v.tot_noise<g.tot_noise+g.over_noise||0<v.max_noise&&-.05<g.max_noise&&g.max_noise>v.max_noise-.1&&v.tot_noise+v.over_noise<g.tot_noise+g.over_noise||0<v.max_noise&&-.1<g.max_noise&&g.max_noise>v.max_noise-.15&&v.tot_noise+v.over_noise+v.over_noise<g.tot_noise+g.over_noise+g.over_noise;break;case 5:S=v.over_noise<g.over_noise||J.EQ(v.over_noise,g.over_noise)&&v.tot_noise<g.tot_noise;break;case 6:S=v.over_noise<g.over_noise||J.EQ(v.over_noise,g.over_noise)&&(v.max_noise<g.max_noise||J.EQ(v.max_noise,g.max_noise)&&v.tot_noise<=g.tot_noise);break;case 7:S=v.over_count<g.over_count||v.over_noise<g.over_noise}if(0==g.over_count&&(S=S&&v.bits<g.bits),0!=(S=S?1:0))b=t.part2_3_length,h=_,t.assign(o),n=0,ee.arraycopy(s,0,l,0,576);else if(0==i.full_outer_loop){if(++n>d&&0==h.over_count)break;if(3==i.noise_shaping_amp&&m&&30<n)break;if(3==i.noise_shaping_amp&&m&&15<o.global_gain-p)break}}while(o.global_gain+o.scalefac_scale<255);3==i.noise_shaping_amp?m?u=!0:(o.assign(t),ee.arraycopy(l,0,s,0,576),n=0,p=o.global_gain,m=!0):u=!0}return e.VBR==ut.vbr_rh||e.VBR==ut.vbr_mtrh?ee.arraycopy(l,0,s,0,576):0!=(1&i.substep_shaping)&&trancate_smallspectrums(i,t,a,s),h.over_count},this.iteration_finish_one=function(e,t,a){var s=e.l3_side,n=s.tt[t][a];V.best_scalefac_store(e,t,a,s),1==e.use_best_huffman&&V.best_huffman_divide(e,n),d.ResvAdjust(e,n)},this.VBR_encode_granule=function(e,t,a,s,n,r,_){var i=e.internal_flags,o=new N,l=ta(576),f=_,h=(_+r)/2,c=0,b=i.sfb21_extra;mt.fill(o.l3_enc,0);do{i.sfb21_extra=!(f-42<h)&&b;var u=outer_loop(e,t,a,s,n,h);u<=0?(c=1,_=t.part2_3_length,o.assign(t),ee.arraycopy(s,0,l,0,576),u=(_-=32)-r,h=(_+r)/2):(u=_-(r=h+32),h=(_+r)/2,0!=c&&(c=2,t.assign(o),ee.arraycopy(l,0,s,0,576)))}while(12<u);i.sfb21_extra=b,2==c&&ee.arraycopy(o.l3_enc,0,t.l3_enc,0,576)},this.get_framebits=function(e,t){var a=e.internal_flags;a.bitrate_index=a.VBR_min_bitrate,b.getframebits(e),a.bitrate_index=1;for(var s=b.getframebits(e),n=1;n<=a.VBR_max_bitrate;n++)a.bitrate_index=n,s=new T(s),t[n]=d.ResvFrameBegin(e,s),s=s.bits},this.VBR_old_prepare=function(e,t,a,s,n,r,_,i,o){var l=e.internal_flags,f=1,h=0;l.bitrate_index=l.VBR_max_bitrate;var c=d.ResvFrameBegin(e,new T(0))/l.mode_gr;get_framebits(e,r);for(var b=0;b<l.mode_gr;b++){var u=H.on_pe(e,t,i[b],c,b,0);for(l.mode_ext==ra.MPG_MD_MS_LR&&(ms_convert(l.l3_side,b),H.reduce_side(i[b],a[b],c,u)),u=0;u<l.channels_out;++u){var m=l.l3_side.tt[b][u];if(m.block_type!=ra.SHORT_TYPE){var p=1.28/(1+Math.exp(3.5-t[b][u]/300))-.05;p=l.PSY.mask_adjust-p}else p=2.56/(1+Math.exp(3.5-t[b][u]/300))-.14,p=l.PSY.mask_adjust_short-p;l.masking_lower=Math.pow(10,.1*p),init_outer_loop(l,m),o[b][u]=H.calc_xmin(e,s[b][u],m,n[b][u]),0!=o[b][u]&&(f=0),_[b][u]=126,h+=i[b][u]}}for(b=0;b<l.mode_gr;b++)for(u=0;u<l.channels_out;u++)h>r[l.VBR_max_bitrate]&&(i[b][u]*=r[l.VBR_max_bitrate],i[b][u]/=h),_[b][u]>i[b][u]&&(_[b][u]=i[b][u]);return f},this.bitpressure_strategy=function(e,t,a,s){for(var n=0;n<e.mode_gr;n++)for(var r=0;r<e.channels_out;r++){for(var _=e.l3_side.tt[n][r],i=t[n][r],o=0,l=0;l<_.psy_lmax;l++)i[o++]*=1+.029*l*l/ra.SBMAX_l/ra.SBMAX_l;if(_.block_type==ra.SHORT_TYPE)for(l=_.sfb_smin;l<ra.SBMAX_s;l++)i[o++]*=1+.029*l*l/ra.SBMAX_s/ra.SBMAX_s,i[o++]*=1+.029*l*l/ra.SBMAX_s/ra.SBMAX_s,i[o++]*=1+.029*l*l/ra.SBMAX_s/ra.SBMAX_s;s[n][r]=0|Math.max(a[n][r],.9*s[n][r])}},this.VBR_new_prepare=function(e,t,a,s,n,r){var _,i=e.internal_flags,o=1,l=_=0;if(e.free_format){i.bitrate_index=0,_=new T(_);var f=d.ResvFrameBegin(e,_);_=_.bits,n[0]=f}else i.bitrate_index=i.VBR_max_bitrate,_=new T(_),d.ResvFrameBegin(e,_),_=_.bits,get_framebits(e,n),f=n[i.VBR_max_bitrate];for(n=0;n<i.mode_gr;n++){H.on_pe(e,t,r[n],_,n,0),i.mode_ext==ra.MPG_MD_MS_LR&&ms_convert(i.l3_side,n);for(var h=0;h<i.channels_out;++h){var c=i.l3_side.tt[n][h];i.masking_lower=Math.pow(10,.1*i.PSY.mask_adjust),init_outer_loop(i,c),0!=H.calc_xmin(e,a[n][h],c,s[n][h])&&(o=0),l+=r[n][h]}}for(n=0;n<i.mode_gr;n++)for(h=0;h<i.channels_out;h++)f<l&&(r[n][h]*=f,r[n][h]/=l);return o},this.calc_target_bits=function(e,t,a,s,n,r){var _=e.internal_flags,i=_.l3_side;_.bitrate_index=_.VBR_max_bitrate;var o=new T(0);r[0]=d.ResvFrameBegin(e,o),_.bitrate_index=1,o=b.getframebits(e)-8*_.sideinfo_len,n[0]=o/(_.mode_gr*_.channels_out),o=e.VBR_mean_bitrate_kbps*e.framesize*1e3,0!=(1&_.substep_shaping)&&(o*=1.09),o/=e.out_samplerate,o-=8*_.sideinfo_len,o/=_.mode_gr*_.channels_out;var l=.93+.07*(11-e.compression_ratio)/5.5;for(l<.9&&(l=.9),1<l&&(l=1),e=0;e<_.mode_gr;e++){var f=0;for(n=0;n<_.channels_out;n++){if(s[e][n]=int(l*o),700<t[e][n]){var h=int((t[e][n]-700)/1.4),c=i.tt[e][n];s[e][n]=int(l*o),c.block_type==ra.SHORT_TYPE&&h<o/2&&(h=o/2),3*o/2<h?h=3*o/2:h<0&&(h=0),s[e][n]+=h}s[e][n]>$.MAX_BITS_PER_CHANNEL&&(s[e][n]=$.MAX_BITS_PER_CHANNEL),f+=s[e][n]}if($.MAX_BITS_PER_GRANULE<f)for(n=0;n<_.channels_out;++n)s[e][n]*=$.MAX_BITS_PER_GRANULE,s[e][n]/=f}if(_.mode_ext==ra.MPG_MD_MS_LR)for(e=0;e<_.mode_gr;e++)H.reduce_side(s[e],a[e],o*_.channels_out,$.MAX_BITS_PER_GRANULE);for(e=t=0;e<_.mode_gr;e++)for(n=0;n<_.channels_out;n++)s[e][n]>$.MAX_BITS_PER_CHANNEL&&(s[e][n]=$.MAX_BITS_PER_CHANNEL),t+=s[e][n];if(t>r[0])for(e=0;e<_.mode_gr;e++)for(n=0;n<_.channels_out;n++)s[e][n]*=r[0],s[e][n]/=t}}function s(){function B(e,t,a){for(var s,n,r=10,_=t+238-14-286,i=-15;i<0;i++){var o=l[r+-10];n=e[_+-224]*o,s=e[t+224]*o,o=l[r+-9],n+=e[_+-160]*o,s+=e[t+160]*o,o=l[r+-8],n+=e[_+-96]*o,s+=e[t+96]*o,o=l[r+-7],n+=e[_+-32]*o,s+=e[t+32]*o,o=l[r+-6],n+=e[_+32]*o,s+=e[t+-32]*o,o=l[r+-5],n+=e[_+96]*o,s+=e[t+-96]*o,o=l[r+-4],n+=e[_+160]*o,s+=e[t+-160]*o,o=l[r+-3],n+=e[_+224]*o,s+=e[t+-224]*o,o=l[r+-2],n+=e[t+-256]*o,s-=e[_+256]*o,o=l[r+-1],n+=e[t+-192]*o,s-=e[_+192]*o,o=l[r+0],n+=e[t+-128]*o,s-=e[_+128]*o,o=l[r+1],n+=e[t+-64]*o,s-=e[_+64]*o,o=l[r+2],n+=e[t+0]*o,s-=e[_+0]*o,o=l[r+3],n+=e[t+64]*o,s-=e[_+-64]*o,o=l[r+4],n+=e[t+128]*o,s-=e[_+-128]*o,o=l[r+5],n+=e[t+192]*o,o=(s-=e[_+-192]*o)-(n*=l[r+6]),a[30+2*i]=s+n,a[31+2*i]=l[r+7]*o,r+=18,t--,_++}s=e[t+-16]*l[r+-10],n=e[t+-32]*l[r+-2],s+=(e[t+-48]-e[t+16])*l[r+-9],n+=e[t+-96]*l[r+-1],s+=(e[t+-80]+e[t+48])*l[r+-8],n+=e[t+-160]*l[r+0],s+=(e[t+-112]-e[t+80])*l[r+-7],n+=e[t+-224]*l[r+1],s+=(e[t+-144]+e[t+112])*l[r+-6],n-=e[t+32]*l[r+2],s+=(e[t+-176]-e[t+144])*l[r+-5],n-=e[t+96]*l[r+3],s+=(e[t+-208]+e[t+176])*l[r+-4],n-=e[t+160]*l[r+4],s+=(e[t+-240]-e[t+208])*l[r+-3],e=(n-=e[t+224])-s,t=n+s,s=a[14],n=a[15]-s,a[31]=t+s,a[30]=e+n,a[15]=e-n,a[14]=t-s,s=a[28]-a[0],a[0]+=a[28],a[28]=s*l[r+-36+7],s=a[29]-a[1],a[1]+=a[29],a[29]=s*l[r+-36+7],s=a[26]-a[2],a[2]+=a[26],a[26]=s*l[r+-72+7],s=a[27]-a[3],a[3]+=a[27],a[27]=s*l[r+-72+7],s=a[24]-a[4],a[4]+=a[24],a[24]=s*l[r+-108+7],s=a[25]-a[5],a[5]+=a[25],a[25]=s*l[r+-108+7],s=a[22]-a[6],a[6]+=a[22],a[22]=s*_a.SQRT2,s=a[23]-a[7],a[7]+=a[23],a[23]=s*_a.SQRT2-a[7],a[7]-=a[6],a[22]-=a[7],a[23]-=a[22],s=a[6],a[6]=a[31]-s,a[31]+=s,s=a[7],a[7]=a[30]-s,a[30]+=s,s=a[22],a[22]=a[15]-s,a[15]+=s,s=a[23],a[23]=a[14]-s,a[14]+=s,s=a[20]-a[8],a[8]+=a[20],a[20]=s*l[r+-180+7],s=a[21]-a[9],a[9]+=a[21],a[21]=s*l[r+-180+7],s=a[18]-a[10],a[10]+=a[18],a[18]=s*l[r+-216+7],s=a[19]-a[11],a[11]+=a[19],a[19]=s*l[r+-216+7],s=a[16]-a[12],a[12]+=a[16],a[16]=s*l[r+-252+7],s=a[17]-a[13],a[13]+=a[17],a[17]=s*l[r+-252+7],s=-a[20]+a[24],a[20]+=a[24],a[24]=s*l[r+-216+7],s=-a[21]+a[25],a[21]+=a[25],a[25]=s*l[r+-216+7],s=a[4]-a[8],a[4]+=a[8],a[8]=s*l[r+-216+7],s=a[5]-a[9],a[5]+=a[9],a[9]=s*l[r+-216+7],s=a[0]-a[12],a[0]+=a[12],a[12]=s*l[r+-72+7],s=a[1]-a[13],a[1]+=a[13],a[13]=s*l[r+-72+7],s=a[16]-a[28],a[16]+=a[28],a[28]=s*l[r+-72+7],s=-a[17]+a[29],a[17]+=a[29],a[29]=s*l[r+-72+7],s=_a.SQRT2*(a[2]-a[10]),a[2]+=a[10],a[10]=s,s=_a.SQRT2*(a[3]-a[11]),a[3]+=a[11],a[11]=s,s=_a.SQRT2*(-a[18]+a[26]),a[18]+=a[26],a[26]=s-a[18],s=_a.SQRT2*(-a[19]+a[27]),a[19]+=a[27],a[27]=s-a[19],s=a[2],a[19]-=a[3],a[3]-=s,a[2]=a[31]-s,a[31]+=s,s=a[3],a[11]-=a[19],a[18]-=s,a[3]=a[30]-s,a[30]+=s,s=a[18],a[27]-=a[11],a[19]-=s,a[18]=a[15]-s,a[15]+=s,s=a[19],a[10]-=s,a[19]=a[14]-s,a[14]+=s,s=a[10],a[11]-=s,a[10]=a[23]-s,a[23]+=s,s=a[11],a[26]-=s,a[11]=a[22]-s,a[22]+=s,s=a[26],a[27]-=s,a[26]=a[7]-s,a[7]+=s,s=a[27],a[27]=a[6]-s,a[6]+=s,s=_a.SQRT2*(a[0]-a[4]),a[0]+=a[4],a[4]=s,s=_a.SQRT2*(a[1]-a[5]),a[1]+=a[5],a[5]=s,s=_a.SQRT2*(a[16]-a[20]),a[16]+=a[20],a[20]=s,s=_a.SQRT2*(a[17]-a[21]),a[17]+=a[21],a[21]=s,s=-_a.SQRT2*(a[8]-a[12]),a[8]+=a[12],a[12]=s-a[8],s=-_a.SQRT2*(a[9]-a[13]),a[9]+=a[13],a[13]=s-a[9],s=-_a.SQRT2*(a[25]-a[29]),a[25]+=a[29],a[29]=s-a[25],s=-_a.SQRT2*(a[24]+a[28]),a[24]-=a[28],a[28]=s-a[24],s=a[24]-a[16],a[24]=s,s=a[20]-s,a[20]=s,s=a[28]-s,a[28]=s,s=a[25]-a[17],a[25]=s,s=a[21]-s,a[21]=s,s=a[29]-s,a[29]=s,s=a[17]-a[1],a[17]=s,s=a[9]-s,a[9]=s,s=a[25]-s,a[25]=s,s=a[5]-s,a[5]=s,s=a[21]-s,a[21]=s,s=a[13]-s,a[13]=s,s=a[29]-s,a[29]=s,s=a[1]-a[0],a[1]=s,s=a[16]-s,a[16]=s,s=a[17]-s,a[17]=s,s=a[8]-s,a[8]=s,s=a[9]-s,a[9]=s,s=a[24]-s,a[24]=s,s=a[25]-s,a[25]=s,s=a[4]-s,a[4]=s,s=a[5]-s,a[5]=s,s=a[20]-s,a[20]=s,s=a[21]-s,a[21]=s,s=a[12]-s,a[12]=s,s=a[13]-s,a[13]=s,s=a[28]-s,a[28]=s,s=a[29]-s,a[29]=s,s=a[0],a[0]+=a[31],a[31]-=s,s=a[1],a[1]+=a[30],a[30]-=s,s=a[16],a[16]+=a[15],a[15]-=s,s=a[17],a[17]+=a[14],a[14]-=s,s=a[8],a[8]+=a[23],a[23]-=s,s=a[9],a[9]+=a[22],a[22]-=s,s=a[24],a[24]+=a[7],a[7]-=s,s=a[25],a[25]+=a[6],a[6]-=s,s=a[4],a[4]+=a[27],a[27]-=s,s=a[5],a[5]+=a[26],a[26]-=s,s=a[20],a[20]+=a[11],a[11]-=s,s=a[21],a[21]+=a[10],a[10]-=s,s=a[12],a[12]+=a[19],a[19]-=s,s=a[13],a[13]+=a[18],a[18]-=s,s=a[28],a[28]+=a[3],a[3]-=s,s=a[29],a[29]+=a[2],a[2]-=s}var 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s=286,n=0;n<e.channels_out;n++){for(var r=0;r<e.mode_gr;r++){for(var _,i=e.l3_side.tt[r][n],o=i.xr,l=0,f=e.sb_sample[n][1-r],h=0,c=0;c<9;c++)for(B(t,s,f[h]),B(t,s+32,f[h+1]),h+=2,s+=64,_=1;_<32;_+=2)f[h-1][_]*=-1;for(_=0;_<32;_++,l+=18){f=i.block_type,h=e.sb_sample[n][r];var b=e.sb_sample[n][1-r];if(0!=i.mixed_block_flag&&_<2&&(f=0),e.amp_filter[_]<1e-12)mt.fill(o,l+0,l+18,0);else{if(e.amp_filter[_]<1)for(c=0;c<18;c++)b[c][x[_]]*=e.amp_filter[_];if(f==ra.SHORT_TYPE){for(c=-3;c<0;c++){var u=w[ra.SHORT_TYPE][c+3];o[l+3*c+9]=h[9+c][x[_]]*u-h[8-c][x[_]],o[l+3*c+18]=h[14-c][x[_]]*u+h[15+c][x[_]],o[l+3*c+10]=h[15+c][x[_]]*u-h[14-c][x[_]],o[l+3*c+19]=b[2-c][x[_]]*u+b[3+c][x[_]],o[l+3*c+11]=b[3+c][x[_]]*u-b[2-c][x[_]],o[l+3*c+20]=b[8-c][x[_]]*u+b[9+c][x[_]]}for(c=o,h=l,u=0;u<3;u++){var m=c[h+6]*w[ra.SHORT_TYPE][0]-c[h+15],p=m+(b=c[h+0]*w[ra.SHORT_TYPE][2]-c[h+9]),d=m-b,g=(m=c[h+15]*w[ra.SHORT_TYPE][0]+c[h+6])+(b=c[h+9]*w[ra.SHORT_TYPE][2]+c[h+0]),v=-m+b;b=2069978111953089e-26*(c[h+3]*w[ra.SHORT_TYPE][1]-c[h+12]),m=2069978111953089e-26*(c[h+12]*w[ra.SHORT_TYPE][1]+c[h+3]),c[h+0]=190752519173728e-25*p+b,c[h+15]=190752519173728e-25*-g+m,d*=16519652744032674e-27,g=9537625958686404e-27*g+m,c[h+3]=d-g,c[h+6]=d+g,p=9537625958686404e-27*p-b,v*=16519652744032674e-27,c[h+9]=p+v,c[h+12]=p-v,h++}}else{for(u=ta(18),c=-9;c<0;c++)p=w[f][c+27]*b[c+9][x[_]]+w[f][c+36]*b[8-c][x[_]],d=w[f][c+9]*h[c+9][x[_]]-w[f][c+18]*h[8-c][x[_]],u[c+9]=p-d*T[3+c+9],u[c+18]=p*T[3+c+9]+d;c=o,h=l;var S=(p=u)[17]-p[9],R=p[15]-p[11],M=p[14]-p[12];v=p[0]+p[8],g=p[1]+p[7],m=p[2]+p[6],d=p[3]+p[5],c[h+17]=v+m-d-(g-p[4]),u=(v+m-d)*E[19]+(g-p[4]),b=(S-R-M)*E[18],c[h+5]=b+u,c[h+6]=b-u;var A=(p[16]-p[10])*E[18];g=g*E[19]+p[4],b=S*E[12]+A+R*E[13]+M*E[14],u=-v*E[16]+g-m*E[17]+d*E[15],c[h+1]=b+u,c[h+2]=b-u,b=S*E[13]-A-R*E[14]+M*E[12],u=-v*E[17]+g-m*E[15]+d*E[16],c[h+9]=b+u,c[h+10]=b-u,b=S*E[14]-A+R*E[12]-M*E[13],u=v*E[15]-g+m*E[16]-d*E[17],c[h+13]=b+u,c[h+14]=b-u,S=p[8]-p[0],R=p[6]-p[2],M=p[5]-p[3],v=p[17]+p[9],g=p[16]+p[10],m=p[15]+p[11],d=p[14]+p[12],c[h+0]=v+m+d+(g+p[13]),b=(v+m+d)*E[19]-(g+p[13]),u=(S-R+M)*E[18],c[h+11]=b+u,c[h+12]=b-u,A=(p[7]-p[1])*E[18],g=p[13]-g*E[19],b=v*E[15]-g+m*E[16]+d*E[17],u=S*E[14]+A+R*E[12]+M*E[13],c[h+3]=b+u,c[h+4]=b-u,b=-v*E[17]+g-m*E[15]-d*E[16],u=S*E[13]+A-R*E[14]-M*E[12],c[h+7]=b+u,c[h+8]=b-u,b=-v*E[16]+g-m*E[17]-d*E[15],u=S*E[12]-A+R*E[13]-M*E[14],c[h+15]=b+u,c[h+16]=b-u}}if(f!=ra.SHORT_TYPE&&0!=_)for(c=7;0<=c;--c)f=o[l+c]*k[20+c]+o[l+-1-c]*y[28+c],h=o[l+c]*y[28+c]-o[l+-1-c]*k[20+c],o[l+-1-c]=f,o[l+c]=h}}if(t=a,s=286,1==e.mode_gr)for(r=0;r<18;r++)ee.arraycopy(e.sb_sample[n][1][r],0,e.sb_sample[n][0][r],0,32)}}}function V(){this.thm=new i,this.en=new i}function ra(){var g=ra.FFTOFFSET,v=ra.MPG_MD_MS_LR,S=null,R=this.psy=null,M=null,A=null;this.setModules=function(e,t,a,s){S=e,R=this.psy=t,M=s,A=a};var B=new s;this.lame_encode_mp3_frame=function(e,t,a,s,n,r){var _=w([2,2]);_[0][0]=new V,_[0][1]=new V,_[1][0]=new V,_[1][1]=new V;var i=w([2,2]);i[0][0]=new V,i[0][1]=new V,i[1][0]=new V,i[1][1]=new V;var o,l,f=[null,null],h=e.internal_flags,c=aa([2,4]),b=[.5,.5],u=[[0,0],[0,0]],m=[[0,0],[0,0]];if((f[0]=t,f[1]=a,0==h.lame_encode_frame_init)&&0==(t=e.internal_flags).lame_encode_frame_init){a=ta(2014);var p=ta(2014);for(t.lame_encode_frame_init=1,l=o=0;o<286+576*(1+t.mode_gr);++o)o<576*t.mode_gr?(a[o]=0,2==t.channels_out&&(p[o]=0)):(a[o]=f[0][l],2==t.channels_out&&(p[o]=f[1][l]),++l);for(l=0;l<t.mode_gr;l++)for(o=0;o<t.channels_out;o++)t.l3_side.tt[l][o].block_type=ra.SHORT_TYPE;B.mdct_sub48(t,a,p)}if(h.padding=0,(h.slot_lag-=h.frac_SpF)<0&&(h.slot_lag+=e.out_samplerate,h.padding=1),0!=h.psymodel)for(p=[null,null],o=0,l=ea(2),a=0;a<h.mode_gr;a++){for(t=0;t<h.channels_out;t++)p[t]=f[t],o=576+576*a-ra.FFTOFFSET;if(0!=(t=e.VBR==ut.vbr_mtrh||e.VBR==ut.vbr_mt?R.L3psycho_anal_vbr(e,p,o,a,_,i,u[a],m[a],c[a],l):R.L3psycho_anal_ns(e,p,o,a,_,i,u[a],m[a],c[a],l)))return-4;for(e.mode==na.JOINT_STEREO&&(b[a]=c[a][2]+c[a][3],0<b[a]&&(b[a]=c[a][3]/b[a])),t=0;t<h.channels_out;t++){var d=h.l3_side.tt[a][t];d.block_type=l[t],d.mixed_block_flag=0}}else for(a=0;a<h.mode_gr;a++)for(t=0;t<h.channels_out;t++)h.l3_side.tt[a][t].block_type=ra.NORM_TYPE,h.l3_side.tt[a][t].mixed_block_flag=0,m[a][t]=u[a][t]=700;if(0==h.ATH.useAdjust?h.ATH.adjust=1:(t=h.loudness_sq[0][0],c=h.loudness_sq[1][0],2==h.channels_out?(t+=h.loudness_sq[0][1],c+=h.loudness_sq[1][1]):(t+=t,c+=c),2==h.mode_gr&&(t=Math.max(t,c)),t=.5*t*h.ATH.aaSensitivityP,h.ATH.adjustLimit=.03125<t?(1<=h.ATH.adjust?h.ATH.adjust=1:h.ATH.adjust<h.ATH.adjustLimit&&(h.ATH.adjust=h.ATH.adjustLimit),1):(c=31.98*t+625e-6,h.ATH.adjust>=c?(h.ATH.adjust*=.075*c+.925,h.ATH.adjust<c&&(h.ATH.adjust=c)):h.ATH.adjustLimit>=c?h.ATH.adjust=c:h.ATH.adjust<h.ATH.adjustLimit&&(h.ATH.adjust=h.ATH.adjustLimit),c)),B.mdct_sub48(h,f[0],f[1]),h.mode_ext=ra.MPG_MD_LR_LR,e.force_ms)h.mode_ext=ra.MPG_MD_MS_LR;else if(e.mode==na.JOINT_STEREO){for(a=p=c=0;a<h.mode_gr;a++)for(t=0;t<h.channels_out;t++)c+=m[a][t],p+=u[a][t];c<=1*p&&(c=h.l3_side.tt[0],t=h.l3_side.tt[h.mode_gr-1],c[0].block_type==c[1].block_type&&t[0].block_type==t[1].block_type&&(h.mode_ext=ra.MPG_MD_MS_LR))}if(h.mode_ext==v&&(_=i,u=m),e.analysis&&null!=h.pinfo)for(a=0;a<h.mode_gr;a++)for(t=0;t<h.channels_out;t++)h.pinfo.ms_ratio[a]=h.ms_ratio[a],h.pinfo.ms_ener_ratio[a]=b[a],h.pinfo.blocktype[a][t]=h.l3_side.tt[a][t].block_type,h.pinfo.pe[a][t]=u[a][t],ee.arraycopy(h.l3_side.tt[a][t].xr,0,h.pinfo.xr[a][t],0,576),h.mode_ext==v&&(h.pinfo.ers[a][t]=h.pinfo.ers[a][t+2],ee.arraycopy(h.pinfo.energy[a][t+2],0,h.pinfo.energy[a][t],0,h.pinfo.energy[a][t].length));if(e.VBR==ut.vbr_off||e.VBR==ut.vbr_abr){for(i=0;i<18;i++)h.nsPsy.pefirbuf[i]=h.nsPsy.pefirbuf[i+1];for(a=m=0;a<h.mode_gr;a++)for(t=0;t<h.channels_out;t++)m+=u[a][t];for(h.nsPsy.pefirbuf[18]=m,m=h.nsPsy.pefirbuf[9],i=0;i<9;i++)m+=(h.nsPsy.pefirbuf[i]+h.nsPsy.pefirbuf[18-i])*ra.fircoef[i];for(m=3350*h.mode_gr*h.channels_out/m,a=0;a<h.mode_gr;a++)for(t=0;t<h.channels_out;t++)u[a][t]*=m}if(h.iteration_loop.iteration_loop(e,u,b,_),S.format_bitstream(e),s=S.copy_buffer(h,s,n,r,1),e.bWriteVbrTag&&M.addVbrFrame(e),e.analysis&&null!=h.pinfo){for(t=0;t<h.channels_out;t++){for(n=0;n<g;n++)h.pinfo.pcmdata[t][n]=h.pinfo.pcmdata[t][n+e.framesize];for(n=g;n<1600;n++)h.pinfo.pcmdata[t][n]=f[t][n-g]}A.set_frame_pinfo(e,_)}for(h.bitrate_stereoMode_Hist[h.bitrate_index][4]++,h.bitrate_stereoMode_Hist[15][4]++,2==h.channels_out&&(h.bitrate_stereoMode_Hist[h.bitrate_index][h.mode_ext]++,h.bitrate_stereoMode_Hist[15][h.mode_ext]++),e=0;e<h.mode_gr;++e)for(f=0;f<h.channels_out;++f)n=0|h.l3_side.tt[e][f].block_type,0!=h.l3_side.tt[e][f].mixed_block_flag&&(n=4),h.bitrate_blockType_Hist[h.bitrate_index][n]++,h.bitrate_blockType_Hist[h.bitrate_index][5]++,h.bitrate_blockType_Hist[15][n]++,h.bitrate_blockType_Hist[15][5]++;return s}}function r(){this.size=this.pos=this.want=this.seen=this.sum=0,this.bag=null,this.TotalFrameSize=this.nBytesWritten=this.nVbrNumFrames=0}function _(){this.tt=[[null,null],[null,null]],this.resvDrain_post=this.resvDrain_pre=this.private_bits=this.main_data_begin=0,this.scfsi=[ea(4),ea(4)];for(var e=0;e<2;e++)for(var t=0;t<2;t++)this.tt[e][t]=new N}function i(){this.l=ta(ra.SBMAX_l),this.s=aa([ra.SBMAX_s,3]);var s=this;this.assign=function(e){ee.arraycopy(e.l,0,s.l,0,ra.SBMAX_l);for(var t=0;t<ra.SBMAX_s;t++)for(var a=0;a<3;a++)s.s[t][a]=e.s[t][a]}}function o(){this.last_en_subshort=aa([4,9]),this.lastAttacks=ea(4),this.pefirbuf=ta(19),this.longfact=ta(ra.SBMAX_l),this.shortfact=ta(ra.SBMAX_s),this.attackthre_s=this.attackthre=0}function $(){function e(){this.ptr=this.write_timing=0,this.buf=new Int8Array(40)}this.fill_buffer_resample_init=this.iteration_init_init=this.lame_encode_frame_init=this.Class_ID=0,this.mfbuf=aa([2,$.MFSIZE]),this.full_outer_loop=this.use_best_huffman=this.subblock_gain=this.noise_shaping_stop=this.psymodel=this.substep_shaping=this.noise_shaping_amp=this.noise_shaping=this.highpass2=this.highpass1=this.lowpass2=this.lowpass1=this.mode_ext=this.samplerate_index=this.bitrate_index=this.VBR_max_bitrate=this.VBR_min_bitrate=this.mf_size=this.mf_samples_to_encode=this.resample_ratio=this.channels_out=this.channels_in=this.mode_gr=0,this.l3_side=new _,this.ms_ratio=ta(2),this.slot_lag=this.frac_SpF=this.padding=0,this.tag_spec=null,this.nMusicCRC=0,this.OldValue=ea(2),this.CurrentStep=ea(2),this.masking_lower=0,this.bv_scf=ea(576),this.pseudohalf=ea(G.SFBMAX),this.sfb21_extra=!1,this.inbuf_old=Array(2),this.blackfilt=Array(2*$.BPC+1),this.itime=new Float64Array(2),this.sideinfo_len=0,this.sb_sample=aa([2,2,18,ra.SBLIMIT]),this.amp_filter=ta(32),this.header=Array($.MAX_HEADER_BUF),this.ResvMax=this.ResvSize=this.ancillary_flag=this.w_ptr=this.h_ptr=0,this.scalefac_band=new n,this.minval_l=ta(ra.CBANDS),this.minval_s=ta(ra.CBANDS),this.nb_1=aa([4,ra.CBANDS]),this.nb_2=aa([4,ra.CBANDS]),this.nb_s1=aa([4,ra.CBANDS]),this.nb_s2=aa([4,ra.CBANDS]),this.s3_ll=this.s3_ss=null,this.decay=0,this.thm=Array(4),this.en=Array(4),this.tot_ener=ta(4),this.loudness_sq=aa([2,2]),this.loudness_sq_save=ta(2),this.mld_l=ta(ra.SBMAX_l),this.mld_s=ta(ra.SBMAX_s),this.bm_l=ea(ra.SBMAX_l),this.bo_l=ea(ra.SBMAX_l),this.bm_s=ea(ra.SBMAX_s),this.bo_s=ea(ra.SBMAX_s),this.npart_s=this.npart_l=0,this.s3ind=M([ra.CBANDS,2]),this.s3ind_s=M([ra.CBANDS,2]),this.numlines_s=ea(ra.CBANDS),this.numlines_l=ea(ra.CBANDS),this.rnumlines_l=ta(ra.CBANDS),this.mld_cb_l=ta(ra.CBANDS),this.mld_cb_s=ta(ra.CBANDS),this.numlines_l_num1=this.numlines_s_num1=0,this.pe=ta(4),this.ms_ener_ratio_old=this.ms_ratio_l_old=this.ms_ratio_s_old=0,this.blocktype_old=ea(2),this.nsPsy=new o,this.VBR_seek_table=new r,this.PSY=this.ATH=null,this.nogap_current=this.nogap_total=0,this.findPeakSample=this.findReplayGain=this.decode_on_the_fly=!0,this.AudiophileGain=this.RadioGain=this.PeakSample=0,this.rgdata=null,this.noclipScale=this.noclipGainChange=0,this.bitrate_stereoMode_Hist=M([16,5]),this.bitrate_blockType_Hist=M([16,6]),this.hip=this.pinfo=null,this.in_buffer_nsamples=0,this.iteration_loop=this.in_buffer_1=this.in_buffer_0=null;for(var t=0;t<this.en.length;t++)this.en[t]=new i;for(t=0;t<this.thm.length;t++)this.thm[t]=new i;for(t=0;t<this.header.length;t++)this.header[t]=new e}function h(){function u(e,t,a){var s=0,n=t+(a<<=1),r=4;do{var _,i=r>>1,o=r,l=r<<1,f=l+o;r=l<<1;var h=t,c=h+i;do{var b=e[h+0]-e[h+o],u=e[h+0]+e[h+o],m=e[h+l]-e[h+f],p=e[h+l]+e[h+f];e[h+l]=u-p,e[h+0]=u+p,e[h+f]=b-m,e[h+o]=b+m,b=e[c+0]-e[c+o],u=e[c+0]+e[c+o],m=_a.SQRT2*e[c+f],p=_a.SQRT2*e[c+l],e[c+l]=u-p,e[c+0]=u+p,e[c+f]=b-m,e[c+o]=b+m,c+=r,h+=r}while(h<n);var d=T[s+0],g=T[s+1];for(_=1;_<i;_++){var v=1-2*g*g,S=2*g*d;h=t+_,c=t+o-_;do{var R=S*e[h+o]-v*e[c+o];p=v*e[h+o]+S*e[c+o],b=e[h+0]-p,u=e[h+0]+p;var M=e[c+0]-R,A=e[c+0]+R;R=S*e[h+f]-v*e[c+f],p=v*e[h+f]+S*e[c+f],m=e[h+l]-p,p=e[h+l]+p;var B=e[c+l]-R,w=e[c+l]+R;R=g*p-d*B,p=d*p+g*B,e[h+l]=u-p,e[h+0]=u+p,e[c+f]=M-R,e[c+o]=M+R,R=d*w-g*m,p=g*w+d*m,e[c+l]=A-p,e[c+0]=A+p,e[h+f]=b-R,e[h+o]=b+R,c+=r,h+=r}while(h<n);d=(v=d)*T[s+0]-g*T[s+1],g=v*T[s+1]+g*T[s+0]}s+=2}while(r<a)}var c=ta(ra.BLKSIZE),m=ta(ra.BLKSIZE_s/2),T=[.9238795325112867,.3826834323650898,.9951847266721969,.0980171403295606,.9996988186962042,.02454122852291229,.9999811752826011,.006135884649154475],p=[0,128,64,192,32,160,96,224,16,144,80,208,48,176,112,240,8,136,72,200,40,168,104,232,24,152,88,216,56,184,120,248,4,132,68,196,36,164,100,228,20,148,84,212,52,180,116,244,12,140,76,204,44,172,108,236,28,156,92,220,60,188,124,252,2,130,66,194,34,162,98,226,18,146,82,210,50,178,114,242,10,138,74,202,42,170,106,234,26,154,90,218,58,186,122,250,6,134,70,198,38,166,102,230,22,150,86,214,54,182,118,246,14,142,78,206,46,174,110,238,30,158,94,222,62,190,126,254];this.fft_short=function(e,t,a,s,n){for(e=0;e<3;e++){var r=ra.BLKSIZE_s/2,_=65535&192*(e+1),i=ra.BLKSIZE_s/8-1;do{var o=255&p[i<<2],l=m[o]*s[a][n+o+_],f=m[127-o]*s[a][n+o+_+128],h=l-f;l+=f;var c=m[o+64]*s[a][n+o+_+64],b=c-(f=m[63-o]*s[a][n+o+_+192]);c+=f,r-=4,t[e][r+0]=l+c,t[e][r+2]=l-c,t[e][r+1]=h+b,t[e][r+3]=h-b,h=(l=m[o+1]*s[a][n+o+_+1])-(f=m[126-o]*s[a][n+o+_+129]),l+=f,b=(c=m[o+65]*s[a][n+o+_+65])-(f=m[62-o]*s[a][n+o+_+193]),c+=f,t[e][r+ra.BLKSIZE_s/2+0]=l+c,t[e][r+ra.BLKSIZE_s/2+2]=l-c,t[e][r+ra.BLKSIZE_s/2+1]=h+b,t[e][r+ra.BLKSIZE_s/2+3]=h-b}while(0<=--i);u(t[e],r,ra.BLKSIZE_s/2)}},this.fft_long=function(e,t,a,s,n){e=ra.BLKSIZE/8-1;var r=ra.BLKSIZE/2;do{var _=255&p[e],i=c[_]*s[a][n+_],o=c[_+512]*s[a][n+_+512],l=i-o;i+=o;var f=c[_+256]*s[a][n+_+256],h=f-(o=c[_+768]*s[a][n+_+768]);f+=o,t[(r-=4)+0]=i+f,t[r+2]=i-f,t[r+1]=l+h,t[r+3]=l-h,l=(i=c[_+1]*s[a][n+_+1])-(o=c[_+513]*s[a][n+_+513]),i+=o,h=(f=c[_+257]*s[a][n+_+257])-(o=c[_+769]*s[a][n+_+769]),f+=o,t[r+ra.BLKSIZE/2+0]=i+f,t[r+ra.BLKSIZE/2+2]=i-f,t[r+ra.BLKSIZE/2+1]=l+h,t[r+ra.BLKSIZE/2+3]=l-h}while(0<=--e);u(t,r,ra.BLKSIZE/2)},this.init_fft=function(e){for(e=0;e<ra.BLKSIZE;e++)c[e]=.42-.5*Math.cos(2*Math.PI*(e+.5)/ra.BLKSIZE)+.08*Math.cos(4*Math.PI*(e+.5)/ra.BLKSIZE);for(e=0;e<ra.BLKSIZE_s/2;e++)m[e]=.5*(1-Math.cos(2*Math.PI*(e+.5)/ra.BLKSIZE_s))}}function D(){function Yt(e,t){for(var a=0,s=0;s<ra.BLKSIZE/2;++s)a+=e[s]*t.ATH.eql_w[s];return a*n}function ct(e,t,a,s,n,r){if(e<t){if(!(t<e*R))return e+t;var _=t/e}else{if(t*R<=e)return e+t;_=e/t}return e+=t,s+3<=6?v<=_?e:(s=0|_a.FAST_LOG10_X(_,16),e*o[s]):(s=0|_a.FAST_LOG10_X(_,16),t=0!=r?n.ATH.cb_s[a]*n.ATH.adjust:n.ATH.cb_l[a]*n.ATH.adjust,e<M*t?t<e?(a=1,s<=13&&(a=l[s]),t=_a.FAST_LOG10_X(e/t,10/15),e*((i[s]-a)*t+a)):13<s?e:e*l[s]:e*i[s])}function Ct(e,t,a){if(e<0&&(e=0),t<0&&(t=0),e<=0)return t;if(t<=0)return e;var s=e<t?t/e:e/t;return-2<=a&&a<=2?v<=s?e+t:(a=0|_a.FAST_LOG10_X(s,16),(e+t)*r[a]):s<R?e+t:(e<t&&(e=t),e)}function Ft(e,t,a,s,n){var r,_,i=0,o=0;for(r=_=0;r<ra.SBMAX_s;++_,++r){var l=e.bo_s[r],f=e.npart_s;for(l=l<f?l:f;_<l;)i+=t[_],o+=a[_],_++;if(e.en[s].s[r][n]=i,e.thm[s].s[r][n]=o,f<=_){++r;break}f=1-(o=e.PSY.bo_s_weight[r]),i=o*t[_],o*=a[_],e.en[s].s[r][n]+=i,e.thm[s].s[r][n]+=o,i=f*t[_],o=f*a[_]}for(;r<ra.SBMAX_s;++r)e.en[s].s[r][n]=0,e.thm[s].s[r][n]=0}function jt(e,t,a,s){var n,r,_=0,i=0;for(n=r=0;n<ra.SBMAX_l;++r,++n){var o=e.bo_l[n],l=e.npart_l;for(o=o<l?o:l;r<o;)_+=t[r],i+=a[r],r++;if(e.en[s].l[n]=_,e.thm[s].l[n]=i,l<=r){++n;break}l=1-(i=e.PSY.bo_l_weight[n]),_=i*t[r],i*=a[r],e.en[s].l[n]+=_,e.thm[s].l[n]+=i,_=l*t[r],i=l*a[r]}for(;n<ra.SBMAX_l;++n)e.en[s].l[n]=0,e.thm[s].l[n]=0}function Gt(e,t,a){return 1<=a?e:a<=0?t:0<t?Math.pow(e/t,a)*t:0}function zt(e,t){for(var a=309.07,s=0;s<ra.SBMAX_s-1;s++)for(var n=0;n<3;n++){if(0<(r=e.thm.s[s][n])){var r=r*t,_=e.en.s[s][n];r<_&&(a=1e10*r<_?a+23.02585092994046*f[s]:a+f[s]*_a.FAST_LOG10(_/r))}}return a}function Kt(e,t){for(var a=281.0575,s=0;s<ra.SBMAX_l-1;s++){if(0<(n=e.thm.l[s])){var n=n*t,r=e.en.l[s];n<r&&(a=1e10*n<r?a+23.02585092994046*_[s]:a+_[s]*_a.FAST_LOG10(r/n))}}return a}function Zt(e,t,a,s,n){var r,_;for(r=_=0;r<e.npart_l;++r){var i,o=0,l=0;for(i=0;i<e.numlines_l[r];++i,++_){var f=t[_];o=o+f;l<f&&(l=f)}a[r]=o,s[r]=l,n[r]=o*e.rnumlines_l[r]}}function Qt(e,t,a,s){var n=Jt.length-1,r=0,_=a[r]+a[r+1];if(0<_){var i=t[r];i<t[r+1]&&(i=t[r+1]),n<(i=0|(_=20*(2*i-_)/(_*(e.numlines_l[r]+e.numlines_l[r+1]-1))))&&(i=n),s[r]=i}else s[r]=0;for(r=1;r<e.npart_l-1;r++)_=a[r-1]+a[r]+a[r+1],s[r]=0<_?((i=t[r-1])<t[r]&&(i=t[r]),i<t[r+1]&&(i=t[r+1]),n<(i=0|(_=20*(3*i-_)/(_*(e.numlines_l[r-1]+e.numlines_l[r]+e.numlines_l[r+1]-1))))&&(i=n),i):0;_=a[r-1]+a[r],s[r]=0<_?((i=t[r-1])<t[r]&&(i=t[r]),n<(i=0|(_=20*(2*i-_)/(_*(e.numlines_l[r-1]+e.numlines_l[r]-1))))&&(i=n),i):0}function Ut(e,t,a,s,n,r,_){var i=2*r;n=0<r?Math.pow(10,n):1;for(var o,l,f=0;f<_;++f){var h=e[2][f],c=e[3][f],b=t[0][f],u=t[1][f],m=t[2][f],p=t[3][f];o=b<=1.58*u&&u<=1.58*b?(o=a[f]*h,l=Math.max(m,Math.min(p,a[f]*c)),Math.max(p,Math.min(m,o))):(l=m,p),0<r&&(p=s[f]*n,b=Math.min(Math.max(b,p),Math.max(u,p)),0<(u=(m=Math.max(l,p))+(p=Math.max(o,p)))&&b*i<u&&(m*=b=b*i/u,p*=b),l=Math.min(m,l),o=Math.min(p,o)),h<l&&(l=h),c<o&&(o=c),t[2][f]=l,t[3][f]=o}}function m(e,t){return(e=0<=e?27*-e:e*t)<=-72?0:Math.exp(.2302585093*e)}function S(e){return e<0&&(e=0),e*=.001,13*Math.atan(.76*e)+3.5*Math.atan(e*e/56.25)}function p(e,t,a,s,n,r,_,i,o,l,f,h){var c,b=ta(ra.CBANDS+1),u=i/(15<h?1152:384),m=ea(ra.HBLKSIZE);i/=o;var p=0,d=0;for(c=0;c<ra.CBANDS;c++){var g,v=S(i*p);for(b[c]=i*p,g=p;S(i*g)-v<.34&&g<=o/2;g++);for(e[c]=g-p,d=c+1;p<g;)m[p++]=c;if(o/2<p){p=o/2,++c;break}}for(b[c]=i*p,v=0;v<h;v++)c=l[v],p=l[v+1],(c=0|Math.floor(.5+f*(c-.5)))<0&&(c=0),o/2<(g=0|Math.floor(.5+f*(p-.5)))&&(g=o/2),a[v]=(m[c]+m[g])/2,t[v]=m[g],_[v]=(u*p-b[t[v]])/(b[t[v]+1]-b[t[v]]),_[v]<0?_[v]=0:1<_[v]&&(_[v]=1),p=S(i*l[v]*f),p=Math.min(p,15.5)/15.5,r[v]=Math.pow(10,1.25*(1-Math.cos(Math.PI*p))-2.5);for(t=p=0;t<d;t++)a=e[t],v=S(i*p),r=S(i*(p+a-1)),s[t]=.5*(v+r),v=S(i*(p-.5)),r=S(i*(p+a-.5)),n[t]=r-v,p+=a;return d}function d(e,t,a,s,n,r){var _=aa([ra.CBANDS,ra.CBANDS]),i=0;if(r)for(var o=0;o<t;o++)for(r=0;r<t;r++){var l=a[o]-a[r];if(.5<=(l=0<=l?3*l:1.5*l)&&l<=2.5){var f=l-.5;f=8*(f*f-2*f)}else f=0;l=(f=(l=15.811389+7.5*(l+=.474)-17.5*Math.sqrt(1+l*l))<=-60?0:(l=Math.exp(.2302585093*(f+l)))/.6609193)*s[r],_[o][r]=l*n[o]}else for(r=0;r<t;r++){var h,c;o=f=15+Math.min(21/a[r],12);for(h=0;1e-20<m(h,o);--h);var b=h;for(c=0;1e-12<Math.abs(c-b);)0<m(h=(c+b)/2,o)?c=h:b=h;for(l=b,h=0;1e-20<m(h,o);h+=1);for(b=0,c=h;1e-12<Math.abs(c-b);)0<m(h=(c+b)/2,o)?b=h:c=h;var u=0;for(b=0;b<=1e3;++b)u+=h=m(h=l+b*(c-l)/1e3,o);for(h=1001/(u*(c-l)),o=0;o<t;o++)l=h*m(a[o]-a[r],f)*s[r],_[o][r]=l*n[o]}for(o=0;o<t;o++){for(r=0;r<t&&!(0<_[o][r]);r++);for(e[o][0]=r,r=t-1;0<r&&!(0<_[o][r]);r--);e[o][1]=r,i+=e[o][1]-e[o][0]+1}for(a=ta(i),o=s=0;o<t;o++)for(r=e[o][0];r<=e[o][1];r++)a[s++]=_[o][r];return a}function g(e){return e=S(e),e=Math.min(e,15.5)/15.5,Math.pow(10,1.25*(1-Math.cos(Math.PI*e))-2.5)}function a(e,t){return e<-.3&&(e=3410),e=Math.max(.1,e/1e3),3.64*Math.pow(e,-.8)-6.8*Math.exp(-.6*Math.pow(e-3.4,2))+6*Math.exp(-.15*Math.pow(e-8.7,2))+.001*(.6+.04*t)*Math.pow(e,4)}var v,R,M,Wt=new h,n=1/217621504/(ra.BLKSIZE/2),Jt=[1,.79433,.63096,.63096,.63096,.63096,.63096,.25119,.11749],i=[3.3246*3.3246,3.23837*3.23837,9.9500500969,9.0247369744,8.1854926609,7.0440875649,2.46209*2.46209,2.284*2.284,4.4892710641,1.96552*1.96552,1.82335*1.82335,1.69146*1.69146,2.4621061921,2.1508568964,1.37074*1.37074,1.31036*1.31036,1.5691069696,1.4555939904,1.16203*1.16203,1.2715945225,1.09428*1.09428,1.0659*1.0659,1.0779838276,1.0382591025,1],o=[1.7782755904,1.35879*1.35879,1.38454*1.38454,1.39497*1.39497,1.40548*1.40548,1.3537*1.3537,1.6999465924,1.22321*1.22321,1.3169398564,1],l=[5.5396212496,2.29259*2.29259,4.9868695969,2.12675*2.12675,2.02545*2.02545,1.87894*1.87894,1.74303*1.74303,1.61695*1.61695,2.2499700001,1.39148*1.39148,1.29083*1.29083,1.19746*1.19746,1.2339655056,1.0779838276],r=[1.7782755904,1.35879*1.35879,1.38454*1.38454,1.39497*1.39497,1.40548*1.40548,1.3537*1.3537,1.6999465924,1.22321*1.22321,1.3169398564,1],f=[11.8,13.6,17.2,32,46.5,51.3,57.5,67.1,71.5,84.6,97.6,130],_=[6.8,5.8,5.8,6.4,6.5,9.9,12.1,14.4,15,18.9,21.6,26.9,34.2,40.2,46.8,56.5,60.7,73.9,85.7,93.4,126.1],bt=[-1730326e-23,-.01703172,-1349528e-23,.0418072,-673278e-22,-.0876324,-30835e-21,.1863476,-1104424e-22,-.627638];this.L3psycho_anal_ns=function(e,t,a,s,n,r,_,i,o,l){var f,h,c,b,u,m,p,d,g=e.internal_flags,v=aa([2,ra.BLKSIZE]),S=aa([2,3,ra.BLKSIZE_s]),R=ta(ra.CBANDS+1),M=ta(ra.CBANDS+1),A=ta(ra.CBANDS+2),B=ea(2),w=ea(2),T=aa([2,576]),E=ea(ra.CBANDS+2),k=ea(ra.CBANDS+2);mt.fill(k,0);var y=g.channels_out;e.mode==na.JOINT_STEREO&&(y=4);var x=e.VBR==ut.vbr_off?0==g.ResvMax?0:g.ResvSize/g.ResvMax*.5:e.VBR==ut.vbr_rh||e.VBR==ut.vbr_mtrh||e.VBR==ut.vbr_mt?.6:1;for(h=0;h<g.channels_out;h++){var P=t[h],I=a+576-350-21+192;for(b=0;b<576;b++){var H,V=P[I+b+10];for(u=H=0;u<9;u+=2)V+=bt[u]*(P[I+b+u]+P[I+b+21-u]),H+=bt[u+1]*(P[I+b+u+1]+P[I+b+21-u-1]);T[h][b]=V+H}n[s][h].en.assign(g.en[h]),n[s][h].thm.assign(g.thm[h]),2<y&&(r[s][h].en.assign(g.en[h+2]),r[s][h].thm.assign(g.thm[h+2]))}for(h=0;h<y;h++){var O=ta(12),L=[0,0,0,0],N=ta(12),D=1,X=ta(ra.CBANDS),q=ta(ra.CBANDS),Y=[0,0,0,0],C=ta(ra.HBLKSIZE),F=aa([3,ra.HBLKSIZE_s]);for(b=0;b<3;b++)O[b]=g.nsPsy.last_en_subshort[h][b+6],N[b]=O[b]/g.nsPsy.last_en_subshort[h][b+4],L[0]+=O[b];if(2==h)for(b=0;b<576;b++){var j=T[0][b],G=T[1][b];T[0][b]=j+G,T[1][b]=j-G}var z=T[1&h],K=0;for(b=0;b<9;b++){var Z=K+64;for(f=1;K<Z;K++)f<Math.abs(z[K])&&(f=Math.abs(z[K]));g.nsPsy.last_en_subshort[h][b]=O[b+3]=f,L[1+b/3]+=f,f=f>O[b+3-2]?f/O[b+3-2]:O[b+3-2]>10*f?O[b+3-2]/(10*f):0,N[b+3]=f}if(e.analysis){var Q=N[0];for(b=1;b<12;b++)Q<N[b]&&(Q=N[b]);g.pinfo.ers[s][h]=g.pinfo.ers_save[h],g.pinfo.ers_save[h]=Q}var U=3==h?g.nsPsy.attackthre_s:g.nsPsy.attackthre;for(b=0;b<12;b++)0==Y[b/3]&&N[b]>U&&(Y[b/3]=b%3+1);for(b=1;b<4;b++)(L[b-1]>L[b]?L[b-1]/L[b]:L[b]/L[b-1])<1.7&&(Y[b]=0,1==b&&(Y[0]=0));0!=Y[0]&&0!=g.nsPsy.lastAttacks[h]&&(Y[0]=0),3!=g.nsPsy.lastAttacks[h]&&0==Y[0]+Y[1]+Y[2]+Y[3]||((D=0)!=Y[1]&&0!=Y[0]&&(Y[1]=0),0!=Y[2]&&0!=Y[1]&&(Y[2]=0),0!=Y[3]&&0!=Y[2]&&(Y[3]=0)),h<2?w[h]=D:0==D&&(w[0]=w[1]=0),o[h]=g.tot_ener[h];var W=void 0,J=void 0,$=void 0,ee=void 0,te=e,ae=C,se=F,ne=v,re=1&h,_e=S,ie=1&h,oe=s,le=h,fe=t,he=a,ce=te.internal_flags;if(le<2)Wt.fft_long(ce,ne[re],le,fe,he),Wt.fft_short(ce,_e[ie],le,fe,he);else if(2==le){for(var be=ra.BLKSIZE-1;0<=be;--be)W=ne[re+0][be],J=ne[re+1][be],ne[re+0][be]=(W+J)*_a.SQRT2*.5,ne[re+1][be]=(W-J)*_a.SQRT2*.5;for(var ue=2;0<=ue;--ue)for(be=ra.BLKSIZE_s-1;0<=be;--be)W=_e[ie+0][ue][be],J=_e[ie+1][ue][be],_e[ie+0][ue][be]=(W+J)*_a.SQRT2*.5,_e[ie+1][ue][be]=(W-J)*_a.SQRT2*.5}for(ae[0]=ne[re+0][0],ae[0]*=ae[0],be=ra.BLKSIZE/2-1;0<=be;--be)$=ne[re+0][ra.BLKSIZE/2-be],ee=ne[re+0][ra.BLKSIZE/2+be],ae[ra.BLKSIZE/2-be]=.5*($*$+ee*ee);for(ue=2;0<=ue;--ue)for(se[ue][0]=_e[ie+0][ue][0],se[ue][0]*=se[ue][0],be=ra.BLKSIZE_s/2-1;0<=be;--be)$=_e[ie+0][ue][ra.BLKSIZE_s/2-be],ee=_e[ie+0][ue][ra.BLKSIZE_s/2+be],se[ue][ra.BLKSIZE_s/2-be]=.5*($*$+ee*ee);var me=0;for(be=11;be<ra.HBLKSIZE;be++)me+=ae[be];if(ce.tot_ener[le]=me,te.analysis){for(be=0;be<ra.HBLKSIZE;be++)ce.pinfo.energy[oe][le][be]=ce.pinfo.energy_save[le][be],ce.pinfo.energy_save[le][be]=ae[be];ce.pinfo.pe[oe][le]=ce.pe[le]}for(2==te.athaa_loudapprox&&le<2&&(ce.loudness_sq[oe][le]=ce.loudness_sq_save[le],ce.loudness_sq_save[le]=Yt(ae,ce)),Zt(g,C,R,X,q),Qt(g,X,q,E),d=0;d<3;d++){var pe,de,ge=void 0,ve=void 0,Se=void 0,Re=F,Me=M,Ae=A,Be=h,we=d,Te=e.internal_flags;for(ge=ve=0;ge<Te.npart_s;++ge){for(var Ee=0,ke=0,ye=Te.numlines_s[ge],xe=0;xe<ye;++xe,++ve){var Pe=Re[we][ve];Ee=Ee+Pe;ke<Pe&&(ke=Pe)}Me[ge]=Ee}for(ve=ge=0;ge<Te.npart_s;ge++){var Ie=Te.s3ind_s[ge][0],He=Te.s3_ss[ve++]*Me[Ie];for(++Ie;Ie<=Te.s3ind_s[ge][1];)He+=Te.s3_ss[ve]*Me[Ie],++ve,++Ie;Se=2*Te.nb_s1[Be][ge],Ae[ge]=Math.min(He,Se),Te.blocktype_old[1&Be]==ra.SHORT_TYPE&&(Se=16*Te.nb_s2[Be][ge],Ae[ge]=Math.min(Se,Ae[ge])),Te.nb_s2[Be][ge]=Te.nb_s1[Be][ge],Te.nb_s1[Be][ge]=He}for(;ge<=ra.CBANDS;++ge)Me[ge]=0,Ae[ge]=0;for(Ft(g,M,A,h,d),p=0;p<ra.SBMAX_s;p++){if(de=g.thm[h].s[p][d],de*=.8,2<=Y[d]||1==Y[d+1]){var Ve=0!=d?d-1:2;f=Gt(g.thm[h].s[p][Ve],de,.6*x),de=Math.min(de,f)}1==Y[d]?(Ve=0!=d?d-1:2,f=Gt(g.thm[h].s[p][Ve],de,.3*x),de=Math.min(de,f)):(0!=d&&3==Y[d-1]||0==d&&3==g.nsPsy.lastAttacks[h])&&(Ve=2!=d?d+1:0,f=Gt(g.thm[h].s[p][Ve],de,.3*x),de=Math.min(de,f)),pe=O[3*d+3]+O[3*d+4]+O[3*d+5],6*O[3*d+5]<pe&&(de*=.5,6*O[3*d+4]<pe&&(de*=.5)),g.thm[h].s[p][d]=de}}for(g.nsPsy.lastAttacks[h]=Y[2],c=m=0;c<g.npart_l;c++){for(var Oe=g.s3ind[c][0],Le=R[Oe]*Jt[E[Oe]],Ne=g.s3_ll[m++]*Le;++Oe<=g.s3ind[c][1];)Le=R[Oe]*Jt[E[Oe]],Ne=ct(Ne,g.s3_ll[m++]*Le,Oe,Oe-c,g,0);Ne*=.158489319246111,A[c]=g.blocktype_old[1&h]==ra.SHORT_TYPE?Ne:Gt(Math.min(Ne,Math.min(2*g.nb_1[h][c],16*g.nb_2[h][c])),Ne,x),g.nb_2[h][c]=g.nb_1[h][c],g.nb_1[h][c]=Ne}for(;c<=ra.CBANDS;++c)R[c]=0,A[c]=0;jt(g,R,A,h)}if((e.mode==na.STEREO||e.mode==na.JOINT_STEREO)&&0<e.interChRatio){var De=e.interChRatio,Xe=e.internal_flags;if(1<Xe.channels_out){for(var qe=0;qe<ra.SBMAX_l;qe++){var Ye=Xe.thm[0].l[qe],Ce=Xe.thm[1].l[qe];Xe.thm[0].l[qe]+=Ce*De,Xe.thm[1].l[qe]+=Ye*De}for(qe=0;qe<ra.SBMAX_s;qe++)for(var Fe=0;Fe<3;Fe++)Ye=Xe.thm[0].s[qe][Fe],Ce=Xe.thm[1].s[qe][Fe],Xe.thm[0].s[qe][Fe]+=Ce*De,Xe.thm[1].s[qe][Fe]+=Ye*De}}if(e.mode==na.JOINT_STEREO){for(var je,Ge,ze,Ke,Ze=0;Ze<ra.SBMAX_l;Ze++)g.thm[0].l[Ze]>1.58*g.thm[1].l[Ze]||g.thm[1].l[Ze]>1.58*g.thm[0].l[Ze]||(Ke=g.mld_l[Ze]*g.en[3].l[Ze],ze=Math.max(g.thm[2].l[Ze],Math.min(g.thm[3].l[Ze],Ke)),Ke=g.mld_l[Ze]*g.en[2].l[Ze],Ge=Math.max(g.thm[3].l[Ze],Math.min(g.thm[2].l[Ze],Ke)),g.thm[2].l[Ze]=ze,g.thm[3].l[Ze]=Ge);for(Ze=0;Ze<ra.SBMAX_s;Ze++)for(var Qe=0;Qe<3;Qe++)g.thm[0].s[Ze][Qe]>1.58*g.thm[1].s[Ze][Qe]||g.thm[1].s[Ze][Qe]>1.58*g.thm[0].s[Ze][Qe]||(Ke=g.mld_s[Ze]*g.en[3].s[Ze][Qe],ze=Math.max(g.thm[2].s[Ze][Qe],Math.min(g.thm[3].s[Ze][Qe],Ke)),Ke=g.mld_s[Ze]*g.en[2].s[Ze][Qe],Ge=Math.max(g.thm[3].s[Ze][Qe],Math.min(g.thm[2].s[Ze][Qe],Ke)),g.thm[2].s[Ze][Qe]=ze,g.thm[3].s[Ze][Qe]=Ge);if(je=e.msfix,0<Math.abs(je)){for(var Ue,We,Je,$e,et,tt=st=je,at=Math.pow(10,e.ATHlower*g.ATH.adjust),st=2*st,nt=(tt=2*tt,0);nt<ra.SBMAX_l;nt++)We=g.ATH.cb_l[g.bm_l[nt]]*at,(et=Math.min(Math.max(g.thm[0].l[nt],We),Math.max(g.thm[1].l[nt],We)))*st<($e=Math.max(g.thm[2].l[nt],We))+(Je=Math.max(g.thm[3].l[nt],We))&&($e*=Ue=et*tt/($e+Je),Je*=Ue),g.thm[2].l[nt]=Math.min($e,g.thm[2].l[nt]),g.thm[3].l[nt]=Math.min(Je,g.thm[3].l[nt]);for(at*=ra.BLKSIZE_s/ra.BLKSIZE,nt=0;nt<ra.SBMAX_s;nt++)for(var rt=0;rt<3;rt++)We=g.ATH.cb_s[g.bm_s[nt]]*at,(et=Math.min(Math.max(g.thm[0].s[nt][rt],We),Math.max(g.thm[1].s[nt][rt],We)))*st<($e=Math.max(g.thm[2].s[nt][rt],We))+(Je=Math.max(g.thm[3].s[nt][rt],We))&&($e*=Ue=et*st/($e+Je),Je*=Ue),g.thm[2].s[nt][rt]=Math.min(g.thm[2].s[nt][rt],$e),g.thm[3].s[nt][rt]=Math.min(g.thm[3].s[nt][rt],Je)}}var _t=e.internal_flags;e.short_blocks!=sa.short_block_coupled||0!=w[0]&&0!=w[1]||(w[0]=w[1]=0);for(var it=0;it<_t.channels_out;it++)B[it]=ra.NORM_TYPE,e.short_blocks==sa.short_block_dispensed&&(w[it]=1),e.short_blocks==sa.short_block_forced&&(w[it]=0),0!=w[it]?_t.blocktype_old[it]==ra.SHORT_TYPE&&(B[it]=ra.STOP_TYPE):(B[it]=ra.SHORT_TYPE,_t.blocktype_old[it]==ra.NORM_TYPE&&(_t.blocktype_old[it]=ra.START_TYPE),_t.blocktype_old[it]==ra.STOP_TYPE&&(_t.blocktype_old[it]=ra.SHORT_TYPE)),l[it]=_t.blocktype_old[it],_t.blocktype_old[it]=B[it];for(h=0;h<y;h++){var ot=0;if(1<h){var lt=i;ot=-2;var ft=ra.NORM_TYPE;l[0]!=ra.SHORT_TYPE&&l[1]!=ra.SHORT_TYPE||(ft=ra.SHORT_TYPE);var ht=r[s][h-2]}else lt=_,ot=0,ft=l[h],ht=n[s][h];lt[ot+h]=ft==ra.SHORT_TYPE?zt(ht,g.masking_lower):Kt(ht,g.masking_lower),e.analysis&&(g.pinfo.pe[s][h]=lt[ot+h])}return 0};var $t=[-1730326e-23,-.01703172,-1349528e-23,.0418072,-673278e-22,-.0876324,-30835e-21,.1863476,-1104424e-22,-.627638];this.L3psycho_anal_vbr=function(e,t,a,s,n,r,_,i,o,l){for(var f,h,c,b=e.internal_flags,u=ta(ra.HBLKSIZE),m=aa([3,ra.HBLKSIZE_s]),p=aa([2,ra.BLKSIZE]),d=aa([2,3,ra.BLKSIZE_s]),g=aa([4,ra.CBANDS]),v=aa([4,ra.CBANDS]),S=aa([4,3]),R=[[0,0,0,0],[0,0,0,0],[0,0,0,0],[0,0,0,0]],M=ea(2),A=e.mode==na.JOINT_STEREO?4:b.channels_out,B=aa([2,576]),w=e.internal_flags,T=w.channels_out,E=e.mode==na.JOINT_STEREO?4:T,k=0;k<T;k++){firbuf=t[k];for(var y=a+576-350-21+192,x=0;x<576;x++){for(var P,I=firbuf[y+x+10],H=P=0;H<9;H+=2)I+=$t[H]*(firbuf[y+x+H]+firbuf[y+x+21-H]),P+=$t[H+1]*(firbuf[y+x+H+1]+firbuf[y+x+21-H-1]);B[k][x]=I+P}n[s][k].en.assign(w.en[k]),n[s][k].thm.assign(w.thm[k]),2<E&&(r[s][k].en.assign(w.en[k+2]),r[s][k].thm.assign(w.thm[k+2]))}for(k=0;k<E;k++){var V=ta(12),O=ta(12),L=[0,0,0,0],N=B[1&k],D=0,X=3==k?w.nsPsy.attackthre_s:w.nsPsy.attackthre,q=1;if(2==k)for(x=0,H=576;0<H;++x,--H){var Y=B[0][x],C=B[1][x];B[0][x]=Y+C,B[1][x]=Y-C}for(x=0;x<3;x++)O[x]=w.nsPsy.last_en_subshort[k][x+6],V[x]=O[x]/w.nsPsy.last_en_subshort[k][x+4],L[0]+=O[x];for(x=0;x<9;x++){for(var F=D+64,j=1;D<F;D++)j<Math.abs(N[D])&&(j=Math.abs(N[D]));w.nsPsy.last_en_subshort[k][x]=O[x+3]=j,L[1+x/3]+=j,j=j>O[x+3-2]?j/O[x+3-2]:O[x+3-2]>10*j?O[x+3-2]/(10*j):0,V[x+3]=j}for(x=0;x<3;++x){var G=O[3*x+3]+O[3*x+4]+O[3*x+5],z=1;6*O[3*x+5]<G&&(z*=.5,6*O[3*x+4]<G&&(z*=.5)),S[k][x]=z}if(e.analysis){var K=V[0];for(x=1;x<12;x++)K<V[x]&&(K=V[x]);w.pinfo.ers[s][k]=w.pinfo.ers_save[k],w.pinfo.ers_save[k]=K}for(x=0;x<12;x++)0==R[k][x/3]&&V[x]>X&&(R[k][x/3]=x%3+1);for(x=1;x<4;x++){var Z=L[x-1],Q=L[x];Math.max(Z,Q)<4e4&&Z<1.7*Q&&Q<1.7*Z&&(1==x&&R[k][0]<=R[k][x]&&(R[k][0]=0),R[k][x]=0)}R[k][0]<=w.nsPsy.lastAttacks[k]&&(R[k][0]=0),3!=w.nsPsy.lastAttacks[k]&&0==R[k][0]+R[k][1]+R[k][2]+R[k][3]||((q=0)!=R[k][1]&&0!=R[k][0]&&(R[k][1]=0),0!=R[k][2]&&0!=R[k][1]&&(R[k][2]=0),0!=R[k][3]&&0!=R[k][2]&&(R[k][3]=0)),k<2?M[k]=q:0==q&&(M[0]=M[1]=0),o[k]=w.tot_ener[k]}var U=e.internal_flags;e.short_blocks!=sa.short_block_coupled||0!=M[0]&&0!=M[1]||(M[0]=M[1]=0);for(var W=0;W<U.channels_out;W++)e.short_blocks==sa.short_block_dispensed&&(M[W]=1),e.short_blocks==sa.short_block_forced&&(M[W]=0);for(var J=0;J<A;J++){var $=e,ee=J,te=s,ae=u,se=p,ne=c=1&J,re=$.internal_flags;if(ee<2)Wt.fft_long(re,se[ne],ee,t,a);else if(2==ee)for(var _e=ra.BLKSIZE-1;0<=_e;--_e){var ie=se[ne+0][_e],oe=se[ne+1][_e];se[ne+0][_e]=(ie+oe)*_a.SQRT2*.5,se[ne+1][_e]=(ie-oe)*_a.SQRT2*.5}for(ae[0]=se[ne+0][0],ae[0]*=ae[0],_e=ra.BLKSIZE/2-1;0<=_e;--_e){var le=se[ne+0][ra.BLKSIZE/2-_e],fe=se[ne+0][ra.BLKSIZE/2+_e];ae[ra.BLKSIZE/2-_e]=.5*(le*le+fe*fe)}var he=0;for(_e=11;_e<ra.HBLKSIZE;_e++)he+=ae[_e];if(re.tot_ener[ee]=he,$.analysis){for(_e=0;_e<ra.HBLKSIZE;_e++)re.pinfo.energy[te][ee][_e]=re.pinfo.energy_save[ee][_e],re.pinfo.energy_save[ee][_e]=ae[_e];re.pinfo.pe[te][ee]=re.pe[ee]}var ce=J,be=u,ue=e.internal_flags;if(2==e.athaa_loudapprox&&ce<2&&(ue.loudness_sq[s][ce]=ue.loudness_sq_save[ce],ue.loudness_sq_save[ce]=Yt(be,ue)),0!=M[c]){var me=void 0,pe=void 0,de=b,ge=u,ve=g[J],Se=v[J],Re=J,Me=ta(ra.CBANDS),Ae=ta(ra.CBANDS),Be=ea(ra.CBANDS+2);Zt(de,ge,ve,Me,Ae),Qt(de,Me,Ae,Be);var we=0;for(me=0;me<de.npart_l;me++){var Te=de.s3ind[me][0],Ee=de.s3ind[me][1],ke=0,ye=0,xe=(ke=Be[Te],ye=ye+1,de.s3_ll[we]*ve[Te]*Jt[Be[Te]]);for(++we,++Te;Te<=Ee;){ke+=Be[Te],ye+=1;var Pe=de.s3_ll[we]*ve[Te]*Jt[Be[Te]];xe=Ct(xe,Pe,Te-me),++we,++Te}var Ie=.5*Jt[ke=(1+2*ke)/(2*ye)];if(xe*=Ie,de.blocktype_old[1&Re]==ra.SHORT_TYPE)pe=2*de.nb_1[Re][me],Se[me]=0<pe?Math.min(xe,pe):Math.min(xe,.3*ve[me]);else{var He=16*de.nb_2[Re][me],Ve=2*de.nb_1[Re][me];He<=0&&(He=xe),Ve<=0&&(Ve=xe),pe=de.blocktype_old[1&Re]==ra.NORM_TYPE?Math.min(Ve,He):Ve,Se[me]=Math.min(xe,pe)}de.nb_2[Re][me]=de.nb_1[Re][me],de.nb_1[Re][me]=xe,Pe=Me[me],Pe*=de.minval_l[me],Pe*=Ie,Se[me]>Pe&&(Se[me]=Pe),1<de.masking_lower&&(Se[me]*=de.masking_lower),Se[me]>ve[me]&&(Se[me]=ve[me]),de.masking_lower<1&&(Se[me]*=de.masking_lower)}for(;me<ra.CBANDS;++me)ve[me]=0,Se[me]=0}else for(var Oe=b,Le=J,Ne=0;Ne<Oe.npart_l;Ne++)Oe.nb_2[Le][Ne]=Oe.nb_1[Le][Ne],Oe.nb_1[Le][Ne]=0}for(2==M[0]+M[1]&&e.mode==na.JOINT_STEREO&&Ut(g,v,b.mld_cb_l,b.ATH.cb_l,e.ATHlower*b.ATH.adjust,e.msfix,b.npart_l),J=0;J<A;J++)0!=M[c=1&J]&&jt(b,g[J],v[J],J);for(var De=0;De<3;De++){for(J=0;J<A;++J)if(0!=M[c=1&J]){var Xe=b,qe=J;if(0==De)for(var Ye=0;Ye<Xe.npart_s;Ye++)Xe.nb_s2[qe][Ye]=Xe.nb_s1[qe][Ye],Xe.nb_s1[qe][Ye]=0}else{var Ce=J,Fe=De,je=m,Ge=d,ze=c,Ke=e.internal_flags;if(0==Fe&&Ce<2&&Wt.fft_short(Ke,Ge[ze],Ce,t,a),2==Ce)for(var Ze=ra.BLKSIZE_s-1;0<=Ze;--Ze){var Qe=Ge[ze+0][Fe][Ze],Ue=Ge[ze+1][Fe][Ze];Ge[ze+0][Fe][Ze]=(Qe+Ue)*_a.SQRT2*.5,Ge[ze+1][Fe][Ze]=(Qe-Ue)*_a.SQRT2*.5}for(je[Fe][0]=Ge[ze+0][Fe][0],je[Fe][0]*=je[Fe][0],Ze=ra.BLKSIZE_s/2-1;0<=Ze;--Ze){var We=Ge[ze+0][Fe][ra.BLKSIZE_s/2-Ze],Je=Ge[ze+0][Fe][ra.BLKSIZE_s/2+Ze];je[Fe][ra.BLKSIZE_s/2-Ze]=.5*(We*We+Je*Je)}var $e=void 0,et=void 0,tt=void 0,at=m,st=g[J],nt=v[J],rt=J,_t=De,it=e.internal_flags,ot=new float[ra.CBANDS],lt=ta(ra.CBANDS),ft=new int[ra.CBANDS];for($e=et=0;$e<it.npart_s;++$e){var ht=0,ct=0,bt=it.numlines_s[$e];for(tt=0;tt<bt;++tt,++et){var ut=at[_t][et];ht=ht+ut;ct<ut&&(ct=ut)}st[$e]=ht,ot[$e]=ct,lt[$e]=ht/bt}for(;$e<ra.CBANDS;++$e)ot[$e]=0,lt[$e]=0;var mt=void 0,pt=void 0,dt=it,gt=ot,vt=lt,St=ft,Rt=Jt.length-1,Mt=0,At=vt[Mt]+vt[Mt+1];for(St[Mt]=0<At?((mt=gt[Mt])<gt[Mt+1]&&(mt=gt[Mt+1]),Rt<(pt=0|(At=20*(2*mt-At)/(At*(dt.numlines_s[Mt]+dt.numlines_s[Mt+1]-1))))&&(pt=Rt),pt):0,Mt=1;Mt<dt.npart_s-1;Mt++)At=vt[Mt-1]+vt[Mt]+vt[Mt+1],St[Mt]=0<At?((mt=gt[Mt-1])<gt[Mt]&&(mt=gt[Mt]),mt<gt[Mt+1]&&(mt=gt[Mt+1]),Rt<(pt=0|(At=20*(3*mt-At)/(At*(dt.numlines_s[Mt-1]+dt.numlines_s[Mt]+dt.numlines_s[Mt+1]-1))))&&(pt=Rt),pt):0;for(At=vt[Mt-1]+vt[Mt],St[Mt]=0<At?((mt=gt[Mt-1])<gt[Mt]&&(mt=gt[Mt]),Rt<(pt=0|(At=20*(2*mt-At)/(At*(dt.numlines_s[Mt-1]+dt.numlines_s[Mt]-1))))&&(pt=Rt),pt):0,et=$e=0;$e<it.npart_s;$e++){var Bt=it.s3ind_s[$e][0],wt=it.s3ind_s[$e][1],Tt=ft[Bt],Et=1,kt=it.s3_ss[et]*st[Bt]*Jt[ft[Bt]];for(++et,++Bt;Bt<=wt;){Tt+=ft[Bt],Et+=1;var yt=it.s3_ss[et]*st[Bt]*Jt[ft[Bt]];kt=Ct(kt,yt,Bt-$e),++et,++Bt}var xt=.5*Jt[Tt=(1+2*Tt)/(2*Et)];kt*=xt,nt[$e]=kt,it.nb_s2[rt][$e]=it.nb_s1[rt][$e],it.nb_s1[rt][$e]=kt,yt=ot[$e],yt*=it.minval_s[$e],yt*=xt,nt[$e]>yt&&(nt[$e]=yt),1<it.masking_lower&&(nt[$e]*=it.masking_lower),nt[$e]>st[$e]&&(nt[$e]=st[$e]),it.masking_lower<1&&(nt[$e]*=it.masking_lower)}for(;$e<ra.CBANDS;++$e)st[$e]=0,nt[$e]=0}for(0==M[0]+M[1]&&e.mode==na.JOINT_STEREO&&Ut(g,v,b.mld_cb_s,b.ATH.cb_s,e.ATHlower*b.ATH.adjust,e.msfix,b.npart_s),J=0;J<A;++J)0==M[c=1&J]&&Ft(b,g[J],v[J],J,De)}for(J=0;J<A;J++)if(0==M[c=1&J])for(var Pt=0;Pt<ra.SBMAX_s;Pt++){var It=ta(3);for(De=0;De<3;De++){var Ht=.8*(Ht=b.thm[J].s[Pt][De]);2<=R[J][De]||1==R[J][De+1]?(h=0!=De?De-1:2,f=Gt(b.thm[J].s[Pt][h],Ht,.36),Ht=Math.min(Ht,f)):1==R[J][De]?(h=0!=De?De-1:2,f=Gt(b.thm[J].s[Pt][h],Ht,.18),Ht=Math.min(Ht,f)):(0!=De&&3==R[J][De-1]||0==De&&3==b.nsPsy.lastAttacks[J])&&(h=2!=De?De+1:0,f=Gt(b.thm[J].s[Pt][h],Ht,.18),Ht=Math.min(Ht,f)),Ht*=S[J][De],It[De]=Ht}for(De=0;De<3;De++)b.thm[J].s[Pt][De]=It[De]}for(J=0;J<A;J++)b.nsPsy.lastAttacks[J]=R[J][2];for(var Vt=e.internal_flags,Ot=0;Ot<Vt.channels_out;Ot++){var Lt=ra.NORM_TYPE;0!=M[Ot]?Vt.blocktype_old[Ot]==ra.SHORT_TYPE&&(Lt=ra.STOP_TYPE):(Lt=ra.SHORT_TYPE,Vt.blocktype_old[Ot]==ra.NORM_TYPE&&(Vt.blocktype_old[Ot]=ra.START_TYPE),Vt.blocktype_old[Ot]==ra.STOP_TYPE&&(Vt.blocktype_old[Ot]=ra.SHORT_TYPE)),l[Ot]=Vt.blocktype_old[Ot],Vt.blocktype_old[Ot]=Lt}for(J=0;J<A;J++){if(1<J){var Nt=i,Dt=-2,Xt=ra.NORM_TYPE;l[0]!=ra.SHORT_TYPE&&l[1]!=ra.SHORT_TYPE||(Xt=ra.SHORT_TYPE);var qt=r[s][J-2]}else Nt=_,Dt=0,Xt=l[J],qt=n[s][J];Nt[Dt+J]=Xt==ra.SHORT_TYPE?zt(qt,b.masking_lower):Kt(qt,b.masking_lower),e.analysis&&(b.pinfo.pe[s][J]=Nt[Dt+J])}return 0},this.psymodel_init=function(e){var t,a,s,n=e.internal_flags,r=!0,_=13,i=t=0,o=-8.25,l=-4.5,f=ta(ra.CBANDS),h=ta(ra.CBANDS),c=ta(ra.CBANDS),b=e.out_samplerate;switch(e.experimentalZ){default:case 0:r=!0;break;case 1:r=e.VBR!=ut.vbr_mtrh&&e.VBR!=ut.vbr_mt;break;case 2:r=!1;break;case 3:_=8,t=-1.75,i=-.0125,o=-8.25,l=-2.25}for(n.ms_ener_ratio_old=.25,n.blocktype_old[0]=n.blocktype_old[1]=ra.NORM_TYPE,s=0;s<4;++s){for(var u=0;u<ra.CBANDS;++u)n.nb_1[s][u]=1e20,n.nb_2[s][u]=1e20,n.nb_s1[s][u]=n.nb_s2[s][u]=1;for(a=0;a<ra.SBMAX_l;a++)n.en[s].l[a]=1e20,n.thm[s].l[a]=1e20;for(u=0;u<3;++u){for(a=0;a<ra.SBMAX_s;a++)n.en[s].s[a][u]=1e20,n.thm[s].s[a][u]=1e20;n.nsPsy.lastAttacks[s]=0}for(u=0;u<9;u++)n.nsPsy.last_en_subshort[s][u]=10}for(n.loudness_sq_save[0]=n.loudness_sq_save[1]=0,n.npart_l=p(n.numlines_l,n.bo_l,n.bm_l,f,h,n.mld_l,n.PSY.bo_l_weight,b,ra.BLKSIZE,n.scalefac_band.l,ra.BLKSIZE/1152,ra.SBMAX_l),s=0;s<n.npart_l;s++)a=t,f[s]>=_&&(a=i*(f[s]-_)/(24-_)+t*(24-f[s])/(24-_)),c[s]=Math.pow(10,a/10),n.rnumlines_l[s]=0<n.numlines_l[s]?1/n.numlines_l[s]:0;for(n.s3_ll=d(n.s3ind,n.npart_l,f,h,c,r),s=u=0;s<n.npart_l;s++){for(i=j.MAX_VALUE,a=0;a<n.numlines_l[s];a++,u++)t=b*u/(1e3*ra.BLKSIZE),t=this.ATHformula(1e3*t,e)-20,t=Math.pow(10,.1*t),(t*=n.numlines_l[s])<i&&(i=t);n.ATH.cb_l[s]=i,6<(i=20*f[s]/10-20)&&(i=100),i<-15&&(i=-15),i-=8,n.minval_l[s]=Math.pow(10,i/10)*n.numlines_l[s]}for(n.npart_s=p(n.numlines_s,n.bo_s,n.bm_s,f,h,n.mld_s,n.PSY.bo_s_weight,b,ra.BLKSIZE_s,n.scalefac_band.s,ra.BLKSIZE_s/384,ra.SBMAX_s),s=u=0;s<n.npart_s;s++){for(a=o,f[s]>=_&&(a=l*(f[s]-_)/(24-_)+o*(24-f[s])/(24-_)),c[s]=Math.pow(10,a/10),i=j.MAX_VALUE,a=0;a<n.numlines_s[s];a++,u++)t=b*u/(1e3*ra.BLKSIZE_s),t=this.ATHformula(1e3*t,e)-20,t=Math.pow(10,.1*t),(t*=n.numlines_s[s])<i&&(i=t);n.ATH.cb_s[s]=i,i=7*f[s]/12-7,12<f[s]&&(i*=1+3.1*Math.log(1+i)),f[s]<12&&(i*=1+2.3*Math.log(1-i)),i<-15&&(i=-15),i-=8,n.minval_s[s]=Math.pow(10,i/10)*n.numlines_s[s]}for(n.s3_ss=d(n.s3ind_s,n.npart_s,f,h,c,r),v=Math.pow(10,.5625),R=Math.pow(10,1.5),M=Math.pow(10,1.5),Wt.init_fft(n),n.decay=Math.exp(-2.302585092994046/(.01*b/192)),s=3.5,0!=(2&e.exp_nspsytune)&&(s=1),0<Math.abs(e.msfix)&&(s=e.msfix),e.msfix=s,r=0;r<n.npart_l;r++)n.s3ind[r][1]>n.npart_l-1&&(n.s3ind[r][1]=n.npart_l-1);if(n.ATH.decay=Math.pow(10,576*n.mode_gr/b*-1.2),n.ATH.adjust=.01,-(n.ATH.adjustLimit=1)!=e.ATHtype){for(u=e.out_samplerate/ra.BLKSIZE,s=t=r=0;s<ra.BLKSIZE/2;++s)t+=u,n.ATH.eql_w[s]=1/Math.pow(10,this.ATHformula(t,e)/10),r+=n.ATH.eql_w[s];for(r=1/r,s=ra.BLKSIZE/2;0<=--s;)n.ATH.eql_w[s]*=r}for(r=u=0;r<n.npart_s;++r)for(s=0;s<n.numlines_s[r];++s)++u;for(r=u=0;r<n.npart_l;++r)for(s=0;s<n.numlines_l[r];++s)++u;for(s=u=0;s<n.npart_l;s++)t=b*(u+n.numlines_l[s]/2)/(1*ra.BLKSIZE),n.mld_cb_l[s]=g(t),u+=n.numlines_l[s];for(;s<ra.CBANDS;++s)n.mld_cb_l[s]=1;for(s=u=0;s<n.npart_s;s++)t=b*(u+n.numlines_s[s]/2)/(1*ra.BLKSIZE_s),n.mld_cb_s[s]=g(t),u+=n.numlines_s[s];for(;s<ra.CBANDS;++s)n.mld_cb_s[s]=1;return 0},this.ATHformula=function(e,t){switch(t.ATHtype){case 0:e=a(e,9);break;case 1:e=a(e,-1);break;case 2:e=a(e,0);break;case 3:e=a(e,1)+6;break;case 4:e=a(e,t.ATHcurve);break;default:e=a(e,0)}return e}}function X(){function o(){this.mask_adjust_short=this.mask_adjust=0,this.bo_l_weight=ta(ra.SBMAX_l),this.bo_s_weight=ta(ra.SBMAX_s)}function l(){this.lowerlimit=0}function s(e,t){this.lowpass=t}function f(e){return 1<e?0:e<=0?1:Math.cos(Math.PI/2*e)}function h(e,t){switch(e){case 44100:return t.version=1,0;case 48e3:return t.version=1;case 32e3:return t.version=1,2;case 22050:return t.version=0;case 24e3:return t.version=0,1;case 16e3:return t.version=0,2;case 11025:return t.version=0;case 12e3:return t.version=0,1;case 8e3:return t.version=0,2;default:return t.version=0,-1}}function c(e,t,a){a<16e3&&(t=2),a=te.bitrate_table[t][1];for(var s=2;s<=14;s++)0<te.bitrate_table[t][s]&&Math.abs(te.bitrate_table[t][s]-e)<Math.abs(a-e)&&(a=te.bitrate_table[t][s]);return a}function b(e,t,a){for(a<16e3&&(t=2),a=0;a<=14;a++)if(0<te.bitrate_table[t][a]&&te.bitrate_table[t][a]==e)return a;return-1}function u(e,t){var a=[new s(8,2e3),new s(16,3700),new s(24,3900),new s(32,5500),new s(40,7e3),new s(48,7500),new s(56,1e4),new s(64,11e3),new s(80,13500),new s(96,15100),new s(112,15600),new s(128,17e3),new s(160,17500),new s(192,18600),new s(224,19400),new s(256,19700),new s(320,20500)];t=Z.nearestBitrateFullIndex(t),e.lowerlimit=a[t].lowpass}function j(e){var t=ra.BLKSIZE+e.framesize-ra.FFTOFFSET;return Math.max(t,512+e.framesize-32)}function G(){this.n_out=this.n_in=0}function z(){this.num_used=0}function K(e,t){return 0!=t?K(t,e%t):e}var Z=this;X.V9=410,X.V8=420,X.V7=430,X.V6=440,X.V5=450,X.V4=460,X.V3=470,X.V2=480,X.V1=490,X.V0=500,X.R3MIX=1e3,X.STANDARD=1001,X.EXTREME=1002,X.INSANE=1003,X.STANDARD_FAST=1004,X.EXTREME_FAST=1005,X.MEDIUM=1006,X.MEDIUM_FAST=1007,X.LAME_MAXMP3BUFFER=147456;var Q,U,m,p,d,g,v,S,R=new D;this.enc=new ra,this.setModules=function(e,t,a,s,n,r,_,i,o){Q=e,U=t,m=a,p=s,d=n,g=r,v=i,S=o,this.enc.setModules(U,R,p,g)},this.lame_init=function(){var e=new a;e.class_id=4294479419;var t=e.internal_flags=new $;return e.mode=na.NOT_SET,e.original=1,e.in_samplerate=44100,e.num_channels=2,e.num_samples=-1,e.bWriteVbrTag=!0,e.quality=-1,e.short_blocks=null,t.subblock_gain=-1,e.lowpassfreq=0,e.highpassfreq=0,e.lowpasswidth=-1,e.highpasswidth=-1,e.VBR=ut.vbr_off,e.VBR_q=4,e.ATHcurve=-1,e.VBR_mean_bitrate_kbps=128,e.VBR_min_bitrate_kbps=0,e.VBR_max_bitrate_kbps=0,e.VBR_hard_min=0,t.VBR_min_bitrate=1,t.VBR_max_bitrate=13,e.quant_comp=-1,e.quant_comp_short=-1,e.msfix=-1,t.resample_ratio=1,t.OldValue[0]=180,t.OldValue[1]=180,t.CurrentStep[0]=4,t.CurrentStep[1]=4,t.masking_lower=1,t.nsPsy.attackthre=-1,t.nsPsy.attackthre_s=-1,e.scale=-1,e.athaa_type=-1,e.ATHtype=-1,e.athaa_loudapprox=-1,e.athaa_sensitivity=0,e.useTemporal=null,e.interChRatio=-1,t.mf_samples_to_encode=ra.ENCDELAY+ra.POSTDELAY,e.encoder_padding=0,t.mf_size=ra.ENCDELAY-ra.MDCTDELAY,e.findReplayGain=!1,e.decode_on_the_fly=!1,t.decode_on_the_fly=!1,t.findReplayGain=!1,t.findPeakSample=!1,t.RadioGain=0,t.AudiophileGain=0,t.noclipGainChange=0,t.noclipScale=-1,e.preset=0,e.write_id3tag_automatic=!0,e.lame_allocated_gfp=1,e},this.nearestBitrateFullIndex=function(e){for(var t=[8,16,24,32,40,48,56,64,80,96,112,128,160,192,224,256,320],a=t[16],s=16,n=t[16],r=16,_=0;_<16;_++)if(Math.max(e,t[_+1])!=e){a=t[_+1],s=_+1,n=t[_],r=_;break}return e-n<a-e?r:s},this.lame_init_params=function(e){var t=e.internal_flags;if(t.Class_ID=0,null==t.ATH&&(t.ATH=new k),null==t.PSY&&(t.PSY=new o),null==t.rgdata&&(t.rgdata=new x),t.channels_in=e.num_channels,1==t.channels_in&&(e.mode=na.MONO),t.channels_out=e.mode==na.MONO?1:2,t.mode_ext=ra.MPG_MD_MS_LR,e.mode==na.MONO&&(e.force_ms=!1),e.VBR==ut.vbr_off&&128!=e.VBR_mean_bitrate_kbps&&0==e.brate&&(e.brate=e.VBR_mean_bitrate_kbps),e.VBR!=ut.vbr_off&&e.VBR!=ut.vbr_mtrh&&e.VBR!=ut.vbr_mt&&(e.free_format=!1),e.VBR==ut.vbr_off&&0==e.brate&&J.EQ(e.compression_ratio,0)&&(e.compression_ratio=11.025),e.VBR==ut.vbr_off&&0<e.compression_ratio&&(0==e.out_samplerate&&(e.out_samplerate=map2MP3Frequency(int(.97*e.in_samplerate))),e.brate=0|16*e.out_samplerate*t.channels_out/(1e3*e.compression_ratio),t.samplerate_index=h(e.out_samplerate,e),e.free_format||(e.brate=c(e.brate,e.version,e.out_samplerate))),0!=e.out_samplerate&&(e.out_samplerate<16e3?(e.VBR_mean_bitrate_kbps=Math.max(e.VBR_mean_bitrate_kbps,8),e.VBR_mean_bitrate_kbps=Math.min(e.VBR_mean_bitrate_kbps,64)):e.out_samplerate<32e3?(e.VBR_mean_bitrate_kbps=Math.max(e.VBR_mean_bitrate_kbps,8),e.VBR_mean_bitrate_kbps=Math.min(e.VBR_mean_bitrate_kbps,160)):(e.VBR_mean_bitrate_kbps=Math.max(e.VBR_mean_bitrate_kbps,32),e.VBR_mean_bitrate_kbps=Math.min(e.VBR_mean_bitrate_kbps,320))),0==e.lowpassfreq){switch(e.VBR){case ut.vbr_off:var a=new l;u(a,e.brate),a=a.lowerlimit;break;case ut.vbr_abr:u(a=new l,e.VBR_mean_bitrate_kbps),a=a.lowerlimit;break;case ut.vbr_rh:var s=[19500,19e3,18600,18e3,17500,16e3,15600,14900,12500,1e4,3950];if(0<=e.VBR_q&&e.VBR_q<=9){a=s[e.VBR_q];var n=s[e.VBR_q+1];s=e.VBR_q_frac,a=linear_int(a,n,s)}else a=19500;break;default:s=[19500,19e3,18500,18e3,17500,16500,15500,14500,12500,9500,3950],a=0<=e.VBR_q&&e.VBR_q<=9?(a=s[e.VBR_q],n=s[e.VBR_q+1],s=e.VBR_q_frac,linear_int(a,n,s)):19500}e.mode!=na.MONO||e.VBR!=ut.vbr_off&&e.VBR!=ut.vbr_abr||(a*=1.5),e.lowpassfreq=0|a}if(0==e.out_samplerate&&(2*e.lowpassfreq>e.in_samplerate&&(e.lowpassfreq=e.in_samplerate/2),a=0|e.lowpassfreq,n=44100,48e3<=(s=e.in_samplerate)?n=48e3:44100<=s?n=44100:32e3<=s?n=32e3:24e3<=s?n=24e3:22050<=s?n=22050:16e3<=s?n=16e3:12e3<=s?n=12e3:11025<=s?n=11025:8e3<=s&&(n=8e3),a=-1==a?n:(a<=15960&&(n=44100),a<=15250&&(n=32e3),a<=11220&&(n=24e3),a<=9970&&(n=22050),a<=7230&&(n=16e3),a<=5420&&(n=12e3),a<=4510&&(n=11025),a<=3970&&(n=8e3),s<n?44100<s?48e3:32e3<s?44100:24e3<s?32e3:22050<s?24e3:16e3<s?22050:12e3<s?16e3:11025<s?12e3:8e3<s?11025:8e3:n),e.out_samplerate=a),e.lowpassfreq=Math.min(20500,e.lowpassfreq),e.lowpassfreq=Math.min(e.out_samplerate/2,e.lowpassfreq),e.VBR==ut.vbr_off&&(e.compression_ratio=16*e.out_samplerate*t.channels_out/(1e3*e.brate)),e.VBR==ut.vbr_abr&&(e.compression_ratio=16*e.out_samplerate*t.channels_out/(1e3*e.VBR_mean_bitrate_kbps)),e.bWriteVbrTag||(e.findReplayGain=!1,e.decode_on_the_fly=!1,t.findPeakSample=!1),t.findReplayGain=e.findReplayGain,t.decode_on_the_fly=e.decode_on_the_fly,t.decode_on_the_fly&&(t.findPeakSample=!0),t.findReplayGain&&Q.InitGainAnalysis(t.rgdata,e.out_samplerate)==W.INIT_GAIN_ANALYSIS_ERROR)return e.internal_flags=null,-6;switch(t.decode_on_the_fly&&!e.decode_only&&(null!=t.hip&&S.hip_decode_exit(t.hip),t.hip=S.hip_decode_init()),t.mode_gr=e.out_samplerate<=24e3?1:2,e.framesize=576*t.mode_gr,e.encoder_delay=ra.ENCDELAY,t.resample_ratio=e.in_samplerate/e.out_samplerate,e.VBR){case ut.vbr_mt:case ut.vbr_rh:case ut.vbr_mtrh:e.compression_ratio=[5.7,6.5,7.3,8.2,10,11.9,13,14,15,16.5][e.VBR_q];break;case ut.vbr_abr:e.compression_ratio=16*e.out_samplerate*t.channels_out/(1e3*e.VBR_mean_bitrate_kbps);break;default:e.compression_ratio=16*e.out_samplerate*t.channels_out/(1e3*e.brate)}e.mode==na.NOT_SET&&(e.mode=na.JOINT_STEREO),0<e.highpassfreq?(t.highpass1=2*e.highpassfreq,t.highpass2=0<=e.highpasswidth?2*(e.highpassfreq+e.highpasswidth):2*e.highpassfreq,t.highpass1/=e.out_samplerate,t.highpass2/=e.out_samplerate):(t.highpass1=0,t.highpass2=0),0<e.lowpassfreq?(t.lowpass2=2*e.lowpassfreq,0<=e.lowpasswidth?(t.lowpass1=2*(e.lowpassfreq-e.lowpasswidth),t.lowpass1<0&&(t.lowpass1=0)):t.lowpass1=2*e.lowpassfreq,t.lowpass1/=e.out_samplerate,t.lowpass2/=e.out_samplerate):(t.lowpass1=0,t.lowpass2=0);var r=32,_=-1;if(0<(a=e.internal_flags).lowpass1){var i=999;for(s=0;s<=31;s++)(n=s/31)>=a.lowpass2&&(r=Math.min(r,s)),a.lowpass1<n&&n<a.lowpass2&&(i=Math.min(i,s));a.lowpass1=999==i?(r-.75)/31:(i-.75)/31,a.lowpass2=r/31}if(0<a.highpass2&&a.highpass2<.75/31*.9&&(a.highpass1=0,a.highpass2=0,ee.err.println("Warning: highpass filter disabled.  highpass frequency too small\n")),0<a.highpass2){for(r=-1,s=0;s<=31;s++)(n=s/31)<=a.highpass1&&(_=Math.max(_,s)),a.highpass1<n&&n<a.highpass2&&(r=Math.max(r,s));a.highpass1=_/31,a.highpass2=-1==r?(_+.75)/31:(r+.75)/31}for(s=0;s<32;s++)n=s/31,_=a.highpass2>a.highpass1?f((a.highpass2-n)/(a.highpass2-a.highpass1+1e-20)):1,n=a.lowpass2>a.lowpass1?f((n-a.lowpass1)/(a.lowpass2-a.lowpass1+1e-20)):1,a.amp_filter[s]=_*n;if(t.samplerate_index=h(e.out_samplerate,e),t.samplerate_index<0)return e.internal_flags=null,-1;if(e.VBR==ut.vbr_off){if(e.free_format)t.bitrate_index=0;else if(e.brate=c(e.brate,e.version,e.out_samplerate),t.bitrate_index=b(e.brate,e.version,e.out_samplerate),t.bitrate_index<=0)return e.internal_flags=null,-1}else t.bitrate_index=1;for(e.analysis&&(e.bWriteVbrTag=!1),null!=t.pinfo&&(e.bWriteVbrTag=!1),U.init_bit_stream_w(t),a=t.samplerate_index+3*e.version+6*(e.out_samplerate<16e3?1:0),s=0;s<ra.SBMAX_l+1;s++)t.scalefac_band.l[s]=p.sfBandIndex[a].l[s];for(s=0;s<ra.PSFB21+1;s++)n=(t.scalefac_band.l[22]-t.scalefac_band.l[21])/ra.PSFB21,n=t.scalefac_band.l[21]+s*n,t.scalefac_band.psfb21[s]=n;for(t.scalefac_band.psfb21[ra.PSFB21]=576,s=0;s<ra.SBMAX_s+1;s++)t.scalefac_band.s[s]=p.sfBandIndex[a].s[s];for(s=0;s<ra.PSFB12+1;s++)n=(t.scalefac_band.s[13]-t.scalefac_band.s[12])/ra.PSFB12,n=t.scalefac_band.s[12]+s*n,t.scalefac_band.psfb12[s]=n;for(t.scalefac_band.psfb12[ra.PSFB12]=192,t.sideinfo_len=1==e.version?1==t.channels_out?21:36:1==t.channels_out?13:21,e.error_protection&&(t.sideinfo_len+=2),a=e.internal_flags,e.frameNum=0,e.write_id3tag_automatic&&v.id3tag_write_v2(e),a.bitrate_stereoMode_Hist=M([16,5]),a.bitrate_blockType_Hist=M([16,6]),a.PeakSample=0,e.bWriteVbrTag&&g.InitVbrTag(e),t.Class_ID=4294479419,a=0;a<19;a++)t.nsPsy.pefirbuf[a]=700*t.mode_gr*t.channels_out;switch(-1==e.ATHtype&&(e.ATHtype=4),e.VBR){case ut.vbr_mt:e.VBR=ut.vbr_mtrh;case ut.vbr_mtrh:null==e.useTemporal&&(e.useTemporal=!1),m.apply_preset(e,500-10*e.VBR_q,0),e.quality<0&&(e.quality=LAME_DEFAULT_QUALITY),e.quality<5&&(e.quality=0),5<e.quality&&(e.quality=5),t.PSY.mask_adjust=e.maskingadjust,t.PSY.mask_adjust_short=e.maskingadjust_short,t.sfb21_extra=!e.experimentalY&&44e3<e.out_samplerate,t.iteration_loop=new VBRNewIterationLoop(d);break;case ut.vbr_rh:m.apply_preset(e,500-10*e.VBR_q,0),t.PSY.mask_adjust=e.maskingadjust,t.PSY.mask_adjust_short=e.maskingadjust_short,t.sfb21_extra=!e.experimentalY&&44e3<e.out_samplerate,6<e.quality&&(e.quality=6),e.quality<0&&(e.quality=LAME_DEFAULT_QUALITY),t.iteration_loop=new VBROldIterationLoop(d);break;default:t.sfb21_extra=!1,e.quality<0&&(e.quality=LAME_DEFAULT_QUALITY),(a=e.VBR)==ut.vbr_off&&(e.VBR_mean_bitrate_kbps=e.brate),m.apply_preset(e,e.VBR_mean_bitrate_kbps,0),e.VBR=a,t.PSY.mask_adjust=e.maskingadjust,t.PSY.mask_adjust_short=e.maskingadjust_short,t.iteration_loop=a==ut.vbr_off?new y(d):new ABRIterationLoop(d)}if(e.VBR!=ut.vbr_off){if(t.VBR_min_bitrate=1,t.VBR_max_bitrate=14,e.out_samplerate<16e3&&(t.VBR_max_bitrate=8),0!=e.VBR_min_bitrate_kbps&&(e.VBR_min_bitrate_kbps=c(e.VBR_min_bitrate_kbps,e.version,e.out_samplerate),t.VBR_min_bitrate=b(e.VBR_min_bitrate_kbps,e.version,e.out_samplerate),t.VBR_min_bitrate<0)||0!=e.VBR_max_bitrate_kbps&&(e.VBR_max_bitrate_kbps=c(e.VBR_max_bitrate_kbps,e.version,e.out_samplerate),t.VBR_max_bitrate=b(e.VBR_max_bitrate_kbps,e.version,e.out_samplerate),t.VBR_max_bitrate<0))return-1;e.VBR_min_bitrate_kbps=te.bitrate_table[e.version][t.VBR_min_bitrate],e.VBR_max_bitrate_kbps=te.bitrate_table[e.version][t.VBR_max_bitrate],e.VBR_mean_bitrate_kbps=Math.min(te.bitrate_table[e.version][t.VBR_max_bitrate],e.VBR_mean_bitrate_kbps),e.VBR_mean_bitrate_kbps=Math.max(te.bitrate_table[e.version][t.VBR_min_bitrate],e.VBR_mean_bitrate_kbps)}switch(e.tune&&(t.PSY.mask_adjust+=e.tune_value_a,t.PSY.mask_adjust_short+=e.tune_value_a),a=e.internal_flags,e.quality){default:case 9:a.psymodel=0,a.noise_shaping=0,a.noise_shaping_amp=0,a.noise_shaping_stop=0,a.use_best_huffman=0,a.full_outer_loop=0;break;case 8:e.quality=7;case 7:a.psymodel=1,a.noise_shaping=0,a.noise_shaping_amp=0,a.noise_shaping_stop=0,a.use_best_huffman=0,a.full_outer_loop=0;break;case 6:case 5:a.psymodel=1,0==a.noise_shaping&&(a.noise_shaping=1),a.noise_shaping_amp=0,a.noise_shaping_stop=0,-1==a.subblock_gain&&(a.subblock_gain=1),a.use_best_huffman=0,a.full_outer_loop=0;break;case 4:a.psymodel=1,0==a.noise_shaping&&(a.noise_shaping=1),a.noise_shaping_amp=0,a.noise_shaping_stop=0,-1==a.subblock_gain&&(a.subblock_gain=1),a.use_best_huffman=1,a.full_outer_loop=0;break;case 3:a.psymodel=1,0==a.noise_shaping&&(a.noise_shaping=1),a.noise_shaping_amp=1,-(a.noise_shaping_stop=1)==a.subblock_gain&&(a.subblock_gain=1),a.use_best_huffman=1,a.full_outer_loop=0;break;case 2:a.psymodel=1,0==a.noise_shaping&&(a.noise_shaping=1),0==a.substep_shaping&&(a.substep_shaping=2),a.noise_shaping_amp=1,-(a.noise_shaping_stop=1)==a.subblock_gain&&(a.subblock_gain=1),a.use_best_huffman=1,a.full_outer_loop=0;break;case 1:a.psymodel=1,0==a.noise_shaping&&(a.noise_shaping=1),0==a.substep_shaping&&(a.substep_shaping=2),a.noise_shaping_amp=2,-(a.noise_shaping_stop=1)==a.subblock_gain&&(a.subblock_gain=1),a.use_best_huffman=1,a.full_outer_loop=0;break;case 0:a.psymodel=1,0==a.noise_shaping&&(a.noise_shaping=1),0==a.substep_shaping&&(a.substep_shaping=2),a.noise_shaping_amp=2,-(a.noise_shaping_stop=1)==a.subblock_gain&&(a.subblock_gain=1),a.use_best_huffman=1,a.full_outer_loop=0}return t.ATH.useAdjust=e.athaa_type<0?3:e.athaa_type,t.ATH.aaSensitivityP=Math.pow(10,e.athaa_sensitivity/-10),null==e.short_blocks&&(e.short_blocks=sa.short_block_allowed),e.short_blocks!=sa.short_block_allowed||e.mode!=na.JOINT_STEREO&&e.mode!=na.STEREO||(e.short_blocks=sa.short_block_coupled),e.quant_comp<0&&(e.quant_comp=1),e.quant_comp_short<0&&(e.quant_comp_short=0),e.msfix<0&&(e.msfix=0),e.exp_nspsytune|=1,e.internal_flags.nsPsy.attackthre<0&&(e.internal_flags.nsPsy.attackthre=D.NSATTACKTHRE),e.internal_flags.nsPsy.attackthre_s<0&&(e.internal_flags.nsPsy.attackthre_s=D.NSATTACKTHRE_S),e.scale<0&&(e.scale=1),e.ATHtype<0&&(e.ATHtype=4),e.ATHcurve<0&&(e.ATHcurve=4),e.athaa_loudapprox<0&&(e.athaa_loudapprox=2),e.interChRatio<0&&(e.interChRatio=0),null==e.useTemporal&&(e.useTemporal=!0),t.slot_lag=t.frac_SpF=0,e.VBR==ut.vbr_off&&(t.slot_lag=t.frac_SpF=72e3*(e.version+1)*e.brate%e.out_samplerate|0),p.iteration_init(e),R.psymodel_init(e),0},this.lame_encode_flush=function(e,t,a,s){var n=e.internal_flags,r=function e(t){if(1==t.length)return new Int16Array(t[0]);var a=t[0];t=t.slice(1);for(var s=[],n=0;n<a;n++)s.push(e(t));return s}([2,1152]),_=0,i=n.mf_samples_to_encode-ra.POSTDELAY,o=j(e);if(n.mf_samples_to_encode<1)return 0;var l=0;e.in_samplerate!=e.out_samplerate&&(i+=16*e.out_samplerate/e.in_samplerate);var f=e.framesize-i%e.framesize;for(f<576&&(f+=e.framesize),f=(i+(e.encoder_padding=f))/e.framesize;0<f&&0<=_;){var h=o-n.mf_size;i=e.frameNum;1152<(h=(h=h*e.in_samplerate)/e.out_samplerate)&&(h=1152),h<1&&(h=1),_=s-l,0==s&&(_=0),a+=_=this.lame_encode_buffer(e,r[0],r[1],h,t,a,_),l+=_,f-=i!=e.frameNum?1:0}if(_<(n.mf_samples_to_encode=0))return _;if(_=s-l,0==s&&(_=0),U.flush_bitstream(e),(_=U.copy_buffer(n,t,a,_,1))<0)return _;if(a+=_,_=s-(l+=_),0==s&&(_=0),e.write_id3tag_automatic){if(v.id3tag_write_v1(e),(_=U.copy_buffer(n,t,a,_,0))<0)return _;l+=_}return l},this.lame_encode_buffer=function(e,t,a,s,n,r,_){var i=e.internal_flags,o=[null,null];if(4294479419!=i.Class_ID)return-3;if(0==s)return 0;(null==i.in_buffer_0||i.in_buffer_nsamples<s)&&(i.in_buffer_0=ta(s),i.in_buffer_1=ta(s),i.in_buffer_nsamples=s),o[0]=i.in_buffer_0,o[1]=i.in_buffer_1;for(var l=0;l<s;l++)o[0][l]=t[l],1<i.channels_in&&(o[1][l]=a[l]);return function(e,t,a,s,n,r,_){var i=e.internal_flags,o=0,l=[null,null],f=[null,null];if(4294479419!=i.Class_ID)return-3;if(0==s)return 0;var h=U.copy_buffer(i,n,r,_,0);if(h<0)return h;if(r+=h,o+=h,f[0]=t,f[1]=a,J.NEQ(e.scale,0)&&J.NEQ(e.scale,1))for(h=0;h<s;++h)f[0][h]*=e.scale,2==i.channels_out&&(f[1][h]*=e.scale);if(J.NEQ(e.scale_left,0)&&J.NEQ(e.scale_left,1))for(h=0;h<s;++h)f[0][h]*=e.scale_left;if(J.NEQ(e.scale_right,0)&&J.NEQ(e.scale_right,1))for(h=0;h<s;++h)f[1][h]*=e.scale_right;if(2==e.num_channels&&1==i.channels_out)for(h=0;h<s;++h)f[0][h]=.5*(f[0][h]+f[1][h]),f[1][h]=0;for(t=j(e),l[0]=i.mfbuf[0],l[1]=i.mfbuf[1],a=0;0<s;){var c=[null,null];c[0]=f[0],c[1]=f[1];var b=e,u=l,m=a,p=s,d=h=new G,g=b.internal_flags;if(g.resample_ratio<.9999||1.0001<g.resample_ratio)for(var v=0;v<g.channels_out;v++){var S,R=new z,M=d,A=u[v],B=g.mf_size,w=b.framesize,T=c[v],E=m,k=p,y=R,x=v,P=b.internal_flags,I=0,H=b.out_samplerate/K(b.out_samplerate,b.in_samplerate);$.BPC<H&&(H=$.BPC);var V=Math.abs(P.resample_ratio-Math.floor(.5+P.resample_ratio))<1e-4?1:0,O=1/P.resample_ratio;1<O&&(O=1);var L=31;if(0==L%2&&--L,V=(L+=V)+1,0==P.fill_buffer_resample_init){for(P.inbuf_old[0]=ta(V),P.inbuf_old[1]=ta(V),S=0;S<=2*H;++S)P.blackfilt[S]=ta(V);for(P.itime[0]=0,I=P.itime[1]=0;I<=2*H;I++){var N=0,D=(I-H)/(2*H);for(S=0;S<=L;S++){var X=P.blackfilt[I],q=S,Y=S-D,C=Math.PI*O;(Y/=L)<0&&(Y=0),1<Y&&(Y=1);var F=Y-.5;Y=.42-.5*Math.cos(2*Y*Math.PI)+.08*Math.cos(4*Y*Math.PI),N+=X[q]=Math.abs(F)<1e-9?C/Math.PI:Y*Math.sin(L*C*F)/(Math.PI*L*F)}for(S=0;S<=L;S++)P.blackfilt[I][S]/=N}P.fill_buffer_resample_init=1}for(N=P.inbuf_old[x],O=0;O<w&&(S=O*P.resample_ratio,!(k<=L+(I=0|Math.floor(S-P.itime[x]))-L/2));O++){for(D=S-P.itime[x]-(I+L%2*.5),D=0|Math.floor(2*D*H+H+.5),S=X=0;S<=L;++S)X+=((q=S+I-L/2)<0?N[V+q]:T[E+q])*P.blackfilt[D][S];A[B+O]=X}if(y.num_used=Math.min(k,L+I-L/2),P.itime[x]+=y.num_used-O*P.resample_ratio,y.num_used>=V)for(S=0;S<V;S++)N[S]=T[E+y.num_used+S-V];else{for(A=V-y.num_used,S=0;S<A;++S)N[S]=N[S+y.num_used];for(I=0;S<V;++S,++I)N[S]=T[E+I]}M.n_out=O,d.n_in=R.num_used}else for(d.n_out=Math.min(b.framesize,p),d.n_in=d.n_out,b=0;b<d.n_out;++b)u[0][g.mf_size+b]=c[0][m+b],2==g.channels_out&&(u[1][g.mf_size+b]=c[1][m+b]);if(u=h.n_in,h=h.n_out,i.findReplayGain&&!i.decode_on_the_fly&&Q.AnalyzeSamples(i.rgdata,l[0],i.mf_size,l[1],i.mf_size,h,i.channels_out)==W.GAIN_ANALYSIS_ERROR)return-6;if(s-=u,a+=u,i.mf_size+=h,i.mf_samples_to_encode<1&&(i.mf_samples_to_encode=ra.ENCDELAY+ra.POSTDELAY),i.mf_samples_to_encode+=h,i.mf_size>=t){if(u=_-o,0==_&&(u=0),h=e,u=Z.enc.lame_encode_mp3_frame(h,l[0],l[1],n,r,u),h.frameNum++,(h=u)<0)return h;for(r+=h,o+=h,i.mf_size-=e.framesize,i.mf_samples_to_encode-=e.framesize,u=0;u<i.channels_out;u++)for(h=0;h<i.mf_size;h++)l[u][h]=l[u][h+e.framesize]}}return o}(e,o[0],o[1],s,n,r,_)}}function q(){this.setModules=function(e,t){}}function Y(){this.setModules=function(e,t,a){}}function C(){}function F(){this.setModules=function(e,t){}}function l(){this.sampleRate=this.channels=this.dataLen=this.dataOffset=0}function f(e){return e.charCodeAt(0)<<24|e.charCodeAt(1)<<16|e.charCodeAt(2)<<8|e.charCodeAt(3)}var mt={fill:function(e,t,a,s){if(2==arguments.length)for(var n=0;n<e.length;n++)e[n]=t;else for(n=t;n<a;n++)e[n]=s}},ee={arraycopy:function(e,t,a,s,n){for(n=t+n;t<n;)a[s++]=e[t++]}},_a={SQRT2:1.4142135623730951,FAST_LOG10:function(e){return Math.log10(e)},FAST_LOG10_X:function(e,t){return Math.log10(e)*t}};sa.short_block_allowed=new sa(0),sa.short_block_coupled=new sa(1),sa.short_block_dispensed=new sa(2),sa.short_block_forced=new sa(3);var j={MAX_VALUE:34028235e31};ut.vbr_off=new ut(0),ut.vbr_mt=new ut(1),ut.vbr_rh=new ut(2),ut.vbr_abr=new ut(3),ut.vbr_mtrh=new ut(4),ut.vbr_default=ut.vbr_mtrh,na.STEREO=new na(0),na.JOINT_STEREO=new na(1),na.DUAL_CHANNEL=new na(2),na.MONO=new na(3),na.NOT_SET=new 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e(0,0,te.t33HB,te.t33l)],te.largetbl=[65540,327685,458759,589832,655369,655370,720906,720907,786443,786444,786444,851980,851980,851980,917517,655370,262149,393222,524295,589832,655369,720906,720906,720907,786443,786443,786444,851980,917516,851980,917516,655370,458759,524295,589832,655369,720905,720906,786442,786443,851979,786443,851979,851980,851980,917516,917517,720905,589832,589832,655369,720905,720906,786442,786442,786443,851979,851979,917515,917516,917516,983052,983052,786441,655369,655369,720905,720906,786442,786442,851978,851979,851979,917515,917516,917516,983052,983052,983053,720905,655370,655369,720906,720906,786442,851978,851979,917515,851979,917515,917516,983052,983052,983052,1048588,786441,720906,720906,720906,786442,851978,851979,851979,851979,917515,917516,917516,917516,983052,983052,1048589,786441,720907,720906,786442,786442,851979,851979,851979,917515,917516,983052,983052,983052,983052,1114125,1114125,786442,720907,786443,786443,851979,851979,851979,917515,917515,983051,983052,983052,983052,1048588,1048589,1048589,786442,786443,786443,786443,851979,851979,917515,917515,983052,983052,983052,983052,1048588,983053,1048589,983053,851978,786444,851979,786443,851979,917515,917516,917516,917516,983052,1048588,1048588,1048589,1114125,1114125,1048589,786442,851980,851980,851979,851979,917515,917516,983052,1048588,1048588,1048588,1048588,1048589,1048589,983053,1048589,851978,851980,917516,917516,917516,917516,983052,983052,983052,983052,1114124,1048589,1048589,1048589,1048589,1179661,851978,983052,917516,917516,917516,983052,983052,1048588,1048588,1048589,1179661,1114125,1114125,1114125,1245197,1114125,851978,917517,983052,851980,917516,1048588,1048588,983052,1048589,1048589,1114125,1179661,1114125,1245197,1114125,1048589,851978,655369,655369,655369,720905,720905,786441,786441,786441,851977,851977,851977,851978,851978,851978,851978,655366],te.table23=[65538,262147,458759,262148,327684,458759,393222,458759,524296],te.table56=[65539,262148,458758,524296,262148,327684,524294,589831,458757,524294,589831,655368,524295,524295,589832,655369],te.bitrate_table=[[0,8,16,24,32,40,48,56,64,80,96,112,128,144,160,-1],[0,32,40,48,56,64,80,96,112,128,160,192,224,256,320,-1],[0,8,16,24,32,40,48,56,64,-1,-1,-1,-1,-1,-1,-1]],te.samplerate_table=[[22050,24e3,16e3,-1],[44100,48e3,32e3,-1],[11025,12e3,8e3,-1]],te.scfsi_band=[0,6,11,16,21],P.Q_MAX=257,P.Q_MAX2=116,P.LARGE_BITS=1e5,P.IXMAX_VAL=8206;var 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t=!(!_JOINED||_WMSDOWN);_JOINED=!1,_WMSDOWN&&(isntwrkreconnect=!0,$EmbedManger.UI.displayInfo(LSResource.getRealValue("visitorchat.connectivity.success"),1),setTimeout(function(){$EmbedManger.UI.hideInfo()},5e3)),_WMSDOWN=!1,LSMessanger.push(n,isntwrkreconnect,t),isntwrkreconnect=!1},WmsliteImpl.handleLogout=function(e){},WmsliteImpl.handleMessage=function(e,n){var t={};t.mtype=e,t.msg=n,LSMessanger.push(t)},WmsliteImpl.handleAccountDisabled=function(e){},WmsliteImpl.handleServiceMessage=function(e){},WmsliteImpl.getValueByType=function(e){var n="";return"onload"==e?n=LSResource.getRealValue("wms.connectionlost.error"):"onerror"==e&&(n=LSResource.getRealValue("visitorchat.reconnection.msg")),n},WmsliteImpl.connectionup=function(){LSMessanger.push({mtype:"-4"})};$(document).ready(function(){var 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e=this.options,s=e.length,i=0;i<s;i++){var o=e[i];if(o.ID===t||o.value===t)return o.DNAME||o.text}},bindEventHandlers:function(){var r=this.$elem,n=($Support.contentdiv||ZSIQConversationManager.getcurrchatwinobj().contentdiv,this),a={department:function(t,e){$Support.Util.handleDeptChange(t,e)},customdrpdwn:function(t){$Support.Util.handleInputChange(t.parents('div[purpose="custom"]').attr("name"),t.attr("val"))}};r.on("click","div",function(t){var e=d(this).find(".drop-search");if(!$Support.Util.isPreview()&&t.target!==e[0]){n.changeDropdownList(),e.removeClass("hide"),e.addClass("show");var s=d(this).attr("val"),i=d("div.sqico-drpdwn");1<i.length&&i.removeClass("zindrp").find("ul").hide(),r.addClass("zindrp").find("ul").stop().slideToggle(350,function(){var t=d(this),e=t.find('li[val="'+s+'"]');t.css("overflow",""),e.length?e.addClass("atsel"):t.find("li:first-child").addClass("atsel"),t.is(":hidden")?r.removeClass("zindrp"):t.scrollTop(0)}),r.removeClass("errfield"),e.focus(),$Clickoutside.bindclick(function(){n.hideDropDown()},"dropcontent",["dropheader","drop-search"])}}).on("click","li",function(t,e){var s=d(this).attr("val"),i=n.getDeptName(s);n.hideDropDown(),r.children("div").attr("val",s).find(".drop-sel").attr("val",s).attr("title",i).html(i),$Support.Util.setTextareaHeight(),r.attr("val",s).removeClass("errfield");var o=a[n.dropobj.purpose];"function"==typeof o&&o(d(this),e)}).on("mouseenter","li",function(){var t=r.find("li.atsel");t.removeClass("atsel"),d(this).addClass("atsel"),t[0]&&CommonUtil.hasElips(t[0])&&t.attr("title",t.attr("uniname"))}).on("input",".drop-header",function(t){n.filterDropdown(t)})},removeDropdown:function(){var t=this.$elem[0];t.removeChild(t.lastChild)},changeDropdownList:function(){this.removeDropdown(),this.setDropList(this.options)},showDropDown:function(){var t=this.$elem,e=d(this).attr("val");t.addClass("zindrp");var s=t.find("ul"),i=s.find('li[val="'+e+'"]');s.css({overflow:"",display:"block"}),i.length?i.addClass("atsel"):s.find("li:first-child").addClass("atsel"),s.is(":hidden")?t.removeClass("zindrp"):s.scrollTop(0)},filterDropdown:function(t){var e=t.target.value.toLowerCase(),s=[],i=this;this.options.forEach(function(t){-1!=("department"===i.dropobj.purpose?i.getDeptName(t.ID).toLowerCase():t.text).toLocaleLowerCase().indexOf(e)&&s.push(t)}),this.removeDropdown(),s.length?(this.setDropList(s),this.showDropDown()):this.noResultFound()},noResultFound:function(){this.$elem.append('<div class="no-res" id="dropcontent"><em class="sqico-search"></em><p>No result found</em></div>')},alignDropDown:function(){var t=$Support.contentdiv||ZSIQConversationManager.getcurrchatwinobj().contentdiv,e=this.$elem,s=e.children("div"),i=e.children("ul"),o=s.offset().top,r=s.outerHeight(),n=d("body").outerHeight();if(o+r+i.outerHeight()>n+t.scrollTop())return e.addClass("btmalign"),i.css({top:"auto",bottom:n-o,"z-index":"111113"}),void i.find("li").removeClass("atsel");e.removeClass("btmalign")},hideDropDown:function(){var e=this.$elem;e.find("ul").slideUp(function(){e.removeClass("zindrp");var t=e.find(".drop-search");t.val(""),t.removeClass("show"),t.addClass("hide")}).find("li.atsel").removeClass("atsel")}},d.fn.dropdown=function(t){return this.each(function(){new e(this,t).init()})}}(jQuery);function getSource(e){return ie?window.event.srcElement:e.target}function getEventSourceId(e){return null!=(e=null==e?window.event:e).srcElement?e.srcElement.id:e.target.id}function isUndefined(e){return void 0===e}function getObjectSize(e){var t=0;for(var r in e)e.hasOwnProperty(r)&&t++;return t}function 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this.isAllowFileSharing()&&/chrome/.test(navigator.userAgent.toLowerCase())},isAllowFileSharing:function(){return JSON.parse($Support.EmbedObj.eprops.icfile)&&Licence.verify("filesharing")},isAllowAssist:function(){return JSON.parse($Support.EmbedObj.eprops.isscreenshare)&&JSON.parse($Support.EmbedObj.pprops.screensharing)&&CommonUtil.isIntegratedPortal(LDINTEG_ZASSIST)&&Licence.verify("assistallowed")},isAudioCallAllowed:function(e){return!(e=e||{}).isBotChat&&CommonUtil.isAudiocallEnabledFromPortal()&&JSON.parse($Support.EmbedObj.eprops.isaudiocall)&&!CommonUtil.isGroupChat(e.chatID)&&Licence.verify("audiocall")&&CommonUtil.isSecuredSchema()&&avaction.isBrowserSupported(navigator.userAgent,!0)},isScreenSharingAllowed:function(e){return e=e||{},CommonUtil.isScreenshareEnabledFromPortal()&&JSON.parse($Support.EmbedObj.eprops.issiqscreenshare)&&Licence.verify("issiqscreenshare")&&this.isAudioCallAllowed(e)},isJwtEnabledApi:function(e){for(var t=["addvist","joinchat","leavemsg","joinproactive","missed","join_proactive","leavemessage","missedleavemessage","fileshare","reply","history","join","rejoin","transfer","unread","mail","predictmessage","notification","close","messagetypingstatus","upload","broadcastvisitor","reopen"],r=0;r<t.length;r++)if(-1!=e.indexOf(t[r]))return!0;return!1},handleJWTErrorResponse:function(e){var t=e.responseText&&JSON.parse(e.responseText)||[],r=t[0]&&(t[0].objString||{}).errorCode;if(-1!=["6206","6205","6218"].indexOf(r))return CommonUtil.jwtTokenFailCallback({error:{code:r}},!0),!0},setJWTHeader:function(e){var t=parent.$ZSIQUtil.getJWTToken(),r=$Support.EmbedObj.livelsid;t&&(e.setRequestHeader("X-SIQ-APPID",r),e.setRequestHeader("X-SIQ-ACCESSTOKEN",t))},jwtTokenFailCallback:function(e,t){var r=CommonUtil.getErrorCode(e,t);if(401===e.status||t){var n=window.parent;if(6206==r)n.ZSIQJWTVerify.verifyJWTtoken(n.$zv.jwttokenval,!0);else if(r==JWT_TOKEN_EXPIRED)return void n.ZSIQJWTVerify.failiureCallback()}},isretryCountReached:function(){var e=$Support.retryCount||1;return $Support.retryCount=e+1,3<e&&(delete $Support.retryCount,!0)},isJWTError:function(e,t){if(!$Support.getParent().$zv.jwtExpiry)return!1;var r=CommonUtil.getErrorCode(e,t);return-1!=[6206,6205,6218,"6206","6205","6218"].indexOf(r)&&!CommonUtil.isretryCountReached()},getErrorCode:function(e){var t=e,r=e.responseText;return r&&"string"==typeof r&&(t=JSON.parse(r)||{}),t[0]&&t[0].objString?t[0].objString.errorCode:t.error&&t.error.code},handleAjaxReq:function(t,r,n,o,i,e){var a=t;t=$Support.getApiURl()+"/"+t;var s=i?i.method:"POST",l=e||this.isJwtEnabledApi(t);$.ajax({url:t,type:s,data:JSON.stringify(r),contentType:"application/json",beforeSend:function(e){CommonUtil.setRequestHeader(e),l&&CommonUtil.setJWTHeader(e),$Support.checkAndSetWmsHeader(e,t)},success:function(e){n&&n(e)},error:function(e){o&&o(e),CommonUtil.jwtTokenFailCallback(e),CommonUtil.isJWTError(e)&&$Support.resendProps.push({url:a,payload:r,successcb:n,failiurecb:o,method:i,callbackMethod:"commonutil"})}})},handleAjaxGetReq:function(e,t,r,n){e=$Support.getApiURl(n)+"/"+e,$.ajax({url:e,type:"GET",beforeSend:function(e){(!n||!n.ignoreheader)&&CommonUtil.setRequestHeader(e)},xhrFields:{withCredentials:!(!n||!n.allowcredential)},success:function(e){t&&t(e)},error:function(e){r&&r(e)}})},handleImgLoad:function(e,t,r){e=$(e),CommonUtil.setShrinkImageCSS(e,t,r),e.animate({opacity:1},150)},setShrinkImageCSS:function(e,t,r){var n=(e=$(e))[0],o=e.parent(),i=t||o.height(),a=r||o.width(),s=shrinkImage(n.naturalHeight,n.naturalWidth,i,a);e.css({height:s.HEIGHT,width:s.WIDTH})},wordCapitalize:function(e){return e.toLowerCase().replace(/\b\w/g,function(e){return e.toUpperCase()})},escapeSpecialNotation:function(e){if(""==e||null==e)return e;if(-1!==(e=""+e).indexOf("$")){index=-1,count=0;for(var t=e.split(""),r=0;r<=t.length;r++)if("$"===t[r])count++,index=parseInt(r);else if(1<count&&-1!=index){dollar="";for(var n=0;n<count-1;n++)dollar+="$";t.splice(index+1,0,dollar),index=-1,count=0}e=t.join("")}return e},handleEscape:function(e){$(e.target).parents(".editfields").length&&$UI.hideUserEditUI()},scrollIntoView:function(e,t){e.scrollTop(t[0].offsetTop-e[0].offsetTop)},getTextFromHeadToCaret:function(e){var t,r,n;(e=e[0]).isContentEditable&&document.selection?document.selection&&(e.focus(),(n=document.selection.createRange()).moveStart("character",-e.value.length),t=n.text):($(e).focus(),"number"==typeof(r=e.selectionEnd)?t=e.value.substring(0,r):document.selection&&((n=e.createTextRange()).moveStart("character",0),n.moveEnd("textedit"),t=n.text));return t},insertAtCaret:function(e,t){if(document.selection)e.focus(),document.selection.createRange().text=t,e.focus();else if(e.selectionStart||0===e.selectionStart){var r=e.selectionStart,n=e.selectionEnd,o=e.scrollTop;e.value=t+e.value.substring(n,e.value.length),e.focus();try{$Support.toggleSendOnSmileyEnter($(e))}catch(e){}return e.selectionStart=r+t.length,e.selectionEnd=t.length,void(e.scrollTop=o)}e.value+=t,e.focus()},handleAddDynamicKey:function(e,t,r){var n=CommonUtil.getTextFromHeadToCaret(t),o=n.lastIndexOf(e),i=t.attr("maxlength");r=n.slice(0,o+1)+r+e+" 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r.containertop=t.offset().top,r.containerbottom=r.containertop+t[0].clientHeight,r.elementtop=e.offset().top,r.elementbottom=r.elementtop+e.outerHeight(),r},preventDefaultAndPropagation:function(e){e.preventDefault(),e.stopPropagation()},handleFileUpload:function(t){var e=t.type,r=e&&-1!=e.indexOf("audio");r&&Recorder().destroy();var n=t.callbacks;$.ajax({xhr:function(){var e=new window.XMLHttpRequest;return e.upload.addEventListener("progress",function(e){n.progress&&n.progress(e,t.msgid)},!1),e},url:$Support.getAjaxURL("upload",".ls"),type:"POST",data:t.formdata,contentType:!1,dataType:e,processData:!1,success:function(e){n.success&&n.success(e)},complete:function(e){n.complete&&n.complete(e),r&&($Support.Util.removeFormEmptyBg(),$Support.Util.showConversationListUI())},error:function(e){CommonUtil.handleFileUploadFailure(e)}})},v2handleFileUpload:function(r,n){var t=r.callbacks,e=$Support.getParent(),o=r.formdata.getAll("file"),i=e.$ZSIQChat.getWidgetData().usedownloadserver&&e.$ZSIQChat.getWidgetData().commondata.UDServerRevamp&&o&&0<o.length&&o.length<2;$.ajax({url:i?e.UDHandler.getUploadEndpoint():r.url||$Support.getApiURl()+"/"+ZSIQConversationManager.getcurrchatwinobj().visitorID+"/messages"+(n&&n.replyurl||""),type:"POST",data:i?o[0]:r.formdata,contentType:!1,dataType:r.type,processData:!1,success:function(e){t.success&&t.success(e)},error:function(e){CommonUtil.isJWTError(e)&&($Support.resendProps.push({data:r,actionobj:n,callbackMethod:"fileupload"}),CommonUtil.handleFileUploadFailure(e),CommonUtil.jwtTokenFailCallback(e))},beforeSend:function(e){if(CommonUtil.setRequestHeader(e),i){var t=CommonUtil.getReplyIDFromURL(n&&n.replyurl||r.url);t&&r.formdata.append("reply_id",t),CommonUtil.setRequestHeadersForUDServerUpload(e,r.formdata)}CommonUtil.setJWTHeader(e)},complete:function(e){t.complete&&t.complete(e)}})},handleFileUploadFailure:function(e){try{1028==((JSON.parse(e.responseText)||{}).error||{}).code&&ZSIQConversationManager.getcurrchatwinobj().showBanner(LSResource.getRealValue("fileupload.invalid"),!0)}catch(e){}},getReplyIDFromURL:function(e){if(e&&"/reply"===e.slice(-6)){var t=0<=e.indexOf("/messages/")?e.indexOf("/messages/")+"/messages/".length:1;return e.substring(t,e.indexOf("/reply"))}},setRequestHeadersForUDServerUpload:function(e,t){for(var r=Array.from(t.entries()),n=r.length,o=0;o<n;o++)"file"==r[o][0]?e.setRequestHeader("x-siq-filename",encodeURIComponent(r[o][1].name)):e.setRequestHeader("x-siq-"+r[o][0],encodeURIComponent(r[o][1]));var i=$Support.getParent().$ZSIQChat.getWidgetData(),a=ZSIQConversationManager.getcurrchatwinobj(),s={"x-siq-soid":i.embedobj.pinfo.soid,"x-siq-module":"conversation","x-siq-type":"visitor_chat","x-siq-parentid":ZSIQConversationManager.getcurrchatwinobj().visitorID,"x-siq-lsid":$Support.EmbedObj.livelsid,"x-service":i.commondata.siqUDServiceName,"x-fclient-version":2,"x-filter-headers":"x-siq-orgid,x-siq-client_message_id,x-siq-timezone_offset,x-siq-session_id,x-siq-uts_session_id,x-siq-media_id,x-siq-att_type,x-siq-module,x-siq-lsid,x-siq-parentid,x-siq-type","upload-id":"u_"+Date.now()+"_"+i.embedobj.pinfo.soid+"_conversation_"+a.visitorID+"visitor_chats"};for(var l in s)s.hasOwnProperty(l)&&e.setRequestHeader(l,s[l])},setRequestHeader:function(e){e.setRequestHeader("X-SIQ-Channel",$Support.isSignature($Support.EmbedObj)?"emailsignature":"website")},isIntegratedPortal:function(e){var t=$Support.EmbedObj.integid;if("null"==t||""==t)return!1;t=JSON.parse(t);var r=[LDINTEG_SDPONDEMAND,LDINTEG_ZOHOSUPPORT,LDINTEG_ZCREATOR];e&&(r=[e]);for(var n=0;n<t.length;n++){var o=t[n];if(-1!==$.inArray(o,r))return!0}return!1},getformattedtext:function(e,t){return e.length>=t?e+"<br>":e},addIfExists:function(e,t,r){if(r)return e[t]=r},isBot:function(e){if(e&&-1!=e)try{var t=e.split("_")[2];return/^b/.test(t)}catch(e){return!1}},getBotImageURL:function(){var e=$Support.getParent().$ZSIQChat.getWidgetData(),t=e.embedobj;e.commondata.isdev&&(t.schema,t.embedserverurl);return CommonUtil.getStaticURL("/salesiq/images/botagent__KTEgLFSX1PSFQZc9XBDY3KVPpSZrd9RA6G-ES28yGUJQNeyVYKaRbnFe1-MdZKT_.svg")},stringToHTML:function(e){var t=document.createElement("div");return t.innerHTML=e,t},getStaticURL:function(e){return $Support.getParent().$ZSIQUtil.getStaticURL(e)},isSecuredSchema:function(){return-1<window.location.protocol.indexOf("https")},isAudiocallEnabledFromPortal:function(){return"true"==$Support.getParent().$ZSIQChat.getWidgetData().embedobj.isaudiocallallowed},isScreenshareEnabledFromPortal:function(){return"true"==$Support.getParent().$ZSIQChat.getWidgetData().embedobj.issiqscreenshare},decodeHTML:function(e){return e.replace(/&#x2F;/g,"/").replace(/&#39;|&#x27;/g,"'").replace(/&quot;/g,'"').replace(/&gt;/g,">").replace(/&lt;/g,"<").replace(/&amp;/g,"&")},getScreenName:function(){return _SCREENNAME},isGroupChat:function(e){if(!e)return!0;var t=0,r=SUPPORT_REPS[e]||{};Object.keys(r);for(var n in r){if(1<t)return!0;0==r[n].ismonitor&&t++}return 1<t},convertMstoMinAndSec:function(e){var t=Math.floor(e/6e4),r=(e%6e4/1e3).toFixed(0);return 60==r&&(r=0),(t<10?"0":"")+t+":"+(r<10?"0":"")+r},deepSearchAndGetObj:function(e,r,n){var o=[],i=function(t){t&&"object"==typeof t&&(t[r]===n&&o.push(t),Object.keys(t).forEach(function(e){i(t[e])}))};return i(e=e||{}),o},SanitizeHtmlContent:function(t){try{return ZSEC.HTMLPurifier({ALLOWED_STYLE:"ALL",WHOLE_DOCUMENT:!0,GLOBAL_TAGS:["iframe"]}).sanitize(t)}catch(e){return t}},validateURL:function(e){return"string"==typeof e?0==e.indexOf("http")?e:"http://"+e:e},getUnFurlURL:function(e){e=e.replace("\n"," ").split(" ");for(var t=0;t<e.length;t++){var r=e[t];if(r&&r.startsWith("http")&&$Support.getParent().$ZSIQUtil.isValidURL(r))return r}return""},debounce:function(n,o,i){var a;return function(){var e=this,t=arguments,r=i&&!a;clearTimeout(a),a=setTimeout(function(){a=null,i||n.apply(e,t)},o),r&&n.apply(e,t)}},sanitizeObject:function(t){return Object.keys(t).forEach(function(e){void 0===t[e]&&delete t[e]}),t},getAttachementURL:function(e){var t=$Support.getAjaxURL("download",".ls")+"?fsize="+e.size+"&url="+escape(e.url)+"&fName="+encodeURIComponent(e.fName);return window.ZSIQConversationManager?t+"&chid="+ZSIQConversationManager.getcurrchatwinChid():t},checkAndGetReadableTime:function(e){return e&&"string"==typeof e?-1!=e.indexOf(":")?e:MyDate.getHoursandMin(e,!0,"bclient"):""},splitArrayChunks:function(e,t){for(var r=[],n=e.length,o=0;o<n;o+=t){var i=e.slice(o,o+t);r.push(i)}return r},deepSearchObjByID:function(e){var t=e.arr_val;if($.isArray(t)){for(var r=e.arr_val.length,n=0;n<r;n++)if(e.arr_val[n][e.searchkey]==e.searchval)return e.arr_val[n]}else for(var o in t)if(t.hasOwnProperty(o)&&t[o][e.searchkey]==e.searchval)return t[o]},getCurrencySymbol:function(e){return{USD:"$",INR:"₹"}[e]},getShortNumber:function(e){try{for(var t=Math.pow(10,2),r=["K","M","B","T"],n=r.length-1;0<=n;n--){var o=Math.pow(10,3*(n+1));if(o<=e){1e3==(e=Math.round(e*t/o)/t)&&n<r.length-1&&(e=1,n++),e+=r[n];break}}return e}catch(e){return""}},isFooterEnabled:function(){var e=$Support.isFAQEnabled(),t=$Support.EmbedObj.resource_config,r=t.faq,n=t.article,o=r&&r.enabled||n&&n.enabled;return!!(e&&!$Support.EmbedObj.article_revamp_enabled||e&&o)},hasElips:function(e){return e.offsetWidth<e.scrollWidth||e.offsetHeight<e.scrollHeight}},Licence=function(){var e;return window.parent.$ZSIQWidget?e=window.parent:window.opener&&opener.$ZSIQWidget&&(e=window.opener),e.$ZSIQLicence}();var SIGNATURE_CHAT="1",DN_UNSUPPORTED=-1,TRIGGER_SMILEY_KEY=":",THIS_WEEK="0",LAST_WEEK="1",THIS_MONTH="2",LAST_MONTH="3",TODAY="5",YESTERDAY="6",TOMORROW="8",NEXT_WEEK="9",NEXT_MONTH="10",LAST_TWO_WEEKS="11",NEXT_TWO_WEEKS="12",LAST_TWO_MONTHS="13",NEXT_TWO_MONTHS="14",THIS_QUARTER="15",LAST_QUARTER="16",NEXT_QUARTER="17",THIS_YEAR="18",ADDINFO_TRIGGER="8",TRIGGER_SEND_MESSAGE=2,TRIGGER_PLAY_TUNE=9,AVAILABLE="1",IDLE="4",ENGAGED="6",NFY_USER_ENTERED=110,PUSH_MSG=111,CT_NFY_MSG=112,NFY_ENDLIVESUPPORT="113",NFY_LS_OPERATIONS=114,NFY_PUSH_MSG=115,NFY_USER_CONTINUE=116,NFY_USER_TYPING=104,NFY_USER_IDLE=105,NFY_USER_TYPING_REST="typing",NFY_USER_IDLE_REST="idle",NFY_USER_ENTERED_REST="entered",RESEND_AUTO="1",RESEND_MANUAL="2",CT_TXT_MSG=12,CT_NFY_USERSTATUS=13,CT_NFY_USERADD=14,CT_NFY_USERDELETE=15,CT_INF_MSG=16,CT_ATT_MSG=20,CT_NFY_LEAVESUPPORT="35",WM_DNAME_UPDATE=45,WM_WebRTC_MSG=59,WM_AV_MSG=29,CT_READ=71,CT_TXT_EDIT=64,CT_TXT_DELETE=63,CT_NFY_BOOKING=70,WM_CUSTOM=2,L_FREE1=1,L_FREE2=7,L_FREE=12,ONLINE=1,OFFLINE=0,LDINTEG_ZOHOSUPPORT=1,LDINTEG_SDPONDEMAND=4,LDINTEG_ZCREATOR=5,LDINTEG_ZASSIST=13,VERTICAL=0,HORIZONTAL=1,AUDIOCALL=(TRIGGER_SEND_MESSAGE=2,TRIGGER_PLAY_TUNE=9,ADDINFO_TRIGGER="8",0),VIDEOCALL=1,AUDIOVIDEOCALL=2,AV_CONNECTED="connected",AV_FAILED="failed",UPSTREAM=1,DOWNSTREAM=2,AV_ACCEPTED=1,AV_REJECTED=2,AV_INITIATE=3,AV_CANDIDATE=4,AV_ENDCALL=5,AV_CONNECTWITHPEER=6,AV_INCOMINGCALL=1,AV_OUTGOINGCALL=2,AV_CONNECTING=3,AV_ONGOING=4,AV_RECONNECTING=5,AV_USERBUSY=6,AV_STARTRECORD=7,AV_RECORDING=8,AV_PLAY=9,OLDFORM_VIEW=2,CLASSIC_VIEW=1,CONVERSATION_VIEW=3,JWT_TOKEN_EXPIRED=6205,MESSAGE_DELIVERY_TIMEOUT=1e4;var myMsgObj={};Message=window.Message?window.Message:{},$.extend(Message,{trim:function(e){try{e=(e=(e=(e=(e=e.replace(/<p>/gi,"")).replace(/<\/p>/gi,"")).replace(/<a/gi,"<a target='_blank'")).replace(/\n/gi,"<br>")).replace(/^\s*$/gi,"")}catch(e){}return e},format:function(e){try{e=(e=(e=" "+e).replace(/((?:href|src)=["']?)?((https?:\/\/(?:www\.)?|www\.)([^ <\n\"]*[^.,\s<]))/gi,function(e,t,a,i){_SCHEMA,_EMBEDSERVERURL;return t?e:'<a href="'+getUnescapedText("www."===i?"http://"+a:a)+"\" target='_blank'>"+a+"</a>"})).replace(/(=(&#x27;|&#39;|&quot;|'|"|mailto:)*)?([a-z0-9]([a-z0-9_\-+\.]*)@([a-z0-9_\-\.]*)(\.[a-z]{2,22}(\.[a-z]{2}){0,2}))/gi,function(e,t,a,i){return t?e:'<a href="mailto:'+i+'" class="updatedata" purpose="email">'+i+"</a>"})}catch(e){}return e},getDisplayContent:function(e){return e=Smiley.replace(e),e=Message.trim(e)},isLocalUser:function(e){return e==myMsgObj.sender},isHeader:function(e,t){return t&&t!=Message.presender},isSameBrowser:function(e){return!e||e==LSMessanger.getSid()},updateLastMessagePostTime:function(){Message.lastMessagePostTime=(new Date).getTime()},getLastMessagePostTime:function(){return Message.lastMessagePostTime||0},send:function(e,t,a){var i=(new Date).getTime();Message.updateLastMessagePostTime();var n=$Support.getParent().$zv.jwtExpiry;n||this.displaySendMessage(e,t,a,i),a&&"credit_card"==a.type&&(t=a.rawmsg||t),n?LSMessanger.sendMessage(e,t,a,i,"",function(){Message.displaySendMessage(e,t,a,i)}):LSMessanger.sendMessage(e,t,a,i)},displaySendMessage:function(e,t,a,i,n){t=t.replace(/&/g,"&amp;").replace(/</g,"&lt;").replace(/>/g,"&gt;").replace(/"/g,"&quot;").replace(/'/g,"&#x27;"),myMsgObj.chid=e,myMsgObj.msg=t,myMsgObj.scroll=!0,myMsgObj.uniqueid=i;var s=a&&"credit_card"==a.type;n&&(myMsgObj.reply_to=n),null==a||""==a||s||(myMsgObj.msg="<p style='"+a+"'>"+t+"</p>"),Message.formatAndDisplay(myMsgObj),delete myMsgObj.reply_to},formatAndDisplay:function(e){try{var t=$Support.chidmappinglist[e.chid]||e.chid,a=ZSIQConversationManager.getChatWinObjById(t),i=a.contentdiv,n=e.msg;"string"==typeof n&&(e.rawmsg=n);var s,r,o=n,l=e.sender,c=e.mod,d=e.istranslated,g="",u=e.msg&&e.msg.content&&-1!=e.msg.content.indexOf("audio"),p=e.msg&&e.msg.att_type&&"voice_note"==e.msg.att_type;if(u&&p){var m=Message.getAttachmentData(e);s=(r=ZSIQAudio.init(m,t)).getHTML()}if(null==e.scroll||e.scroll,n=Message.getDisplayContent(n),g=null!=c&&"att"==c?(n=Message.constructAttUrl(e,s),"chatwindow.sharing_a_file_with_you"):(e.msg=n,"cannedarticle"===e.mode&&(o=$FAQ.getHeaderMessage(e.msg)),n=Message.getMessageBlock(e,"",t,a),"common.says.msg"),i.find("#conversationoption").remove(),i.find("#skipquestion").remove(),ZSIQTranscript.updateTranscript({html:n,msgid:e.msgid,sender:e.sender},t),r&&r.init(),$Support.clearEndTimer(a),e.dname&&!Message.isLocalUser(l)){var f=LSResource.getRealValue(g,getUnescapedText(e.dname)+","+o);Message.handleBlinkTitle(f)}a.presender=l;var h=i.find("#consentbannerdiv");Message.isLocalUser(l)||e.convvisitorid&&("null"==l||$Support.Util.isAnnonUser(l))||d||0==h.length||$Support.hidetranslatebanner()}catch(e){}},updateMessageTime:function(e){try{var t=$Support.chidmappinglist[e.chid],a=(ZSIQConversationManager.getChatWinObjById(t).chatdiv||$Support.chatdiv||$("#msgdiv")).find('div[msg-id="'+$Support.formatMsgUid(e.msguid)+'"]');if(0==a.length)return;var i=a.prev().attr("msg-id"),n=$Support.getTranscriptFromSession(t);if(i){var s=$Support.formatMsgUid(e.lmsguid);if(lastmsgobj=(n[n.length-2]||{}).msg||{},i!=s&&("chatinfo"!=lastmsgobj.type||$Support.formatMsgUid(lastmsgobj.msguid)!=s))return LSMessanger.transcript(t,$EmbedManger.getvwmsid()),LSDebugger.pushDebugInfo(e),void LSDebugger.postDebugInfo("Chat transcript mismatched | "+t+" | "+i+" | ",null,null,!0)}var r=e.time;a.attr("msgtime",r)}catch(e){}},getAVMessageBlock:function(e,t){var a="string"==typeof e.media?JSON.parse(e.media):e.media,i=e.operation,n=JSON.parse(a.opruser),s=getEscapedText(n.dname),r=a.visitoraccess,o=MyDate.getHoursandMin(a.time,!0,"bclient"),l="none",c="",d=a.chatid?a.chatid:a.chid;t||$("#audiocall").is(":hidden")||(l="");var g=a.type,u="audio"==g,p=!0;null==a.isConsentAllowed&&null==a.is_consent_allowed||(p=null!=a.isConsentAllowed?a.isConsentAllowed:a.is_consent_allowed);var m="";null==a.closedReason&&null==a.closed_reason||(m=null!=a.closedReason?a.closedReason:a.closed_reason);var f=-1!=["screen_share","screen_view"].indexOf(g);if(callagain_txt="<span class='sqico-call callagain-txt' style='display: "+l+"' id='audio_callagain' data-chatid='"+d+"' documentclick='audiocall'>"+LSResource.getRealValue("av.info.callagain")+"</span>","call_end"===e.operation&&null!=a.duration&&""!=a.duration&&(u?c=LSResource.getRealValue("av.info.success"," "+a.duration)+callagain_txt:f&&(c=LSResource.getRealValue("screenshare.info.success"," "+a.duration)),!t)){var h={attenderemail:$Support.EmbedObj.attenderemail,duration:a.duration};$Support.Util.handleCallbacks("call.completed",h)}if("call_miss"===i&&(u?(c=LSResource.getRealValue("av.info.agent.missed")+callagain_txt,r&&(c=LSResource.getRealValue("av.info.visitor.missed",s)+callagain_txt)):f&&(c=LSResource.getRealValue("screenshare.info.agent.missed"),r&&(c=LSResource.getRealValue("screenshare.info.visitor.missed",s)))),"call_cancel"===i&&(u?(c=LSResource.getRealValue("av.info.visitor.cancelled",s)+callagain_txt,r&&(c=LSResource.getRealValue("av.info.agent.cancelled")+callagain_txt)):f&&(c=LSResource.getRealValue("ss.info.visitor.cancelled",s),r&&(c=LSResource.getRealValue("ss.info.agent.cancelled")))),"call_reject"===i){var v="";if(u)c=LSResource.getRealValue("av.info.visitor.declined",s)+callagain_txt,r&&(c="mic_permission_blocked"==m?LSResource.getRealValue("av.info.agent.permissiondeclined")+callagain_txt:"busy_with_another_call"==m?(v=getEscapedText(n.operatorname),LSResource.getRealValue("av.info.visitorbusy.call",v)+callagain_txt):p?LSResource.getRealValue("av.info.agent.declined")+callagain_txt:LSResource.getRealValue("av.info.agent.consentdeclined")+callagain_txt);else if(f&&(c=LSResource.getRealValue("screenshare.info.visitor.declined",s),r))if("screen_permission_blocked"==m)c=LSResource.getRealValue("screenshare.info.agent.permissiondeclined");else if("busy_with_another_call"==m){v=getEscapedText(n.operatorname);var S="av.info.visitorbusy."+g;c=LSResource.getRealValue(S,v)}else c=LSResource.getRealValue("screenshare.info.agent.declined")}return"call_busy"===i&&(c=LSResource.getRealValue("av.info.visitor.declined",s)+callagain_txt),"call_failed"===i&&(u?c=LSResource.getRealValue("av.info.visitor.failed")+callagain_txt:f&&(c=LSResource.getRealValue("screenshare.info.visitor.failed"))),"monitor_join"===i&&(c=LSResource.getRealValue("av.info.monitor.join",s+","+o)),"monitor_conversation_join"===i&&(c=LSResource.getRealValue("av.info.monitor.conversationjoin",s+","+o)),"monitor_end"===i&&(c=LSResource.getRealValue("av.info.monitor.left",s+","+o)),"<p title='"+o+"'>"+c+"</p>"},getMessageBlock:function(e,t,a,i){var n="";try{n=e.msg,sender=e.sender;var s=MyDate.getHoursandMin((new Date).getTime(),!0,"bclient");if("CT_INF_MSG"==sender)n='<div class="inf_msg">'+n+"</div>";else{var r=!1,o=getEscapedText(e.dname);i.presender&&i.presender===sender&&(r=!0);var l={sender:sender,dname:o,msg:n,time:s,previoussender:r,uniqueid:e.uniqueid,msgid:e.msgid,msguid:e.msguid,meta:$Widget.getMetaCardData(),chid:a};e.reply_to&&(l.reply_to=e.reply_to),"cannedarticle"===e.mode?(l.msg=n=ZSIQTranscript.getCustomArticleCard(e.msg),l.iscannedarticle=!0,l.cardheader=$FAQ.getHeaderMessage(e.msg),$Support.handleNewMessageInConversation(l)):"botrating"===e.mode&&(l.botrating=!0,l.ratinghtml=e.ratinghtml),e.bot_image&&(l.bot_image=e.bot_image),"zohobookings"==e.module&&(l.meta=e.meta),-1===a&&e.chid;var c=$.extend({},l);e.rawmsg&&(l.msg=e.rawmsg),$Support.updateChatCache(l,void 0,a),n=ZSIQTranscript.getTranscript(c,t,a)}}catch(e){}return n},displayInfo:function(e,t,a){ZSIQTranscript.updateTranscript({html:$UI.getInfoMsgHTML(e,t)},a)},getInfoHTML:function(e,t,a,i){var n=function(e,t){return t=t||"",LSResource.getRealValue(e,t)},s="",r=e.mode,o=($Support.EmbedObj,e&&e.opruser?e.opruser.dname:"");o=getEncodedText(o);e.chid;var l={ACCEPT_TRANSFER:{chat:"transcript.info.chattransfer",call:"transcript.info.calltransfer",conversation:"transcript.info.conversationtransfer"},ACCEPT_FORWARD:n("transcript.info.acceptforward",o),FORWARD_SUPPORT:n("transcript.info.forwardsupport",o),JOIN_SUPPORT:n("transcript.info.joinsupport",o),REOPEN:n("transcript.info.reopen",o)};if("ACCEPT_TRANSFER"==r){var c=e.components||"chat";s=n(s=l[r][c],o)}else if("booking_card"==r&&-1!=["rescheduled","canceled"].indexOf(e.msg))s=LSResource.getRealValue("rescheduled"==e.msg?"booking.info.reschedule":"booking.info.cancel");else if("chatclosed"===r){var d="visitor"===e.chat_close_by,g=MyDate.getTime(e.time);s=d?LSResource.getRealValue("chat.end.you",g):LSResource.getRealValue("chat.end.agent",getEscapedText(e.operation_user.name)+","+g)}else s=l[r];if(-1<["ACCEPT_TRANSFER","ACCEPT_FORWARD","JOIN_SUPPORT"].indexOf(r)&&e){var u=ZSIQConversationManager.getChatWinObjById(e.chid);$BotImpl.enableComposer(),$UI.populateUserAction(u);var p=e.opruser;p.attendername=p.dname,u.contentdiv&&u.contentdiv.find("#skipquestion").remove(),!u.isBotChat||a||i||($Support.handleBotTransferAccept(e.chid),"JOIN_SUPPORT"===r&&!t&&u.setBotForwardedTime((new Date).getTime())),t||i||(u.attenderimagefkey=p.image_fkey,u.attender=p.lsuid,u.attenderaboutme=p.aboutme,delete u.isforwardchat,MessageOperation.showMsgActn(u),!$Support.isConversationUIFocussed()&&ZSIQConversationManager.isChatUIFocusses(u.chatID)&&$UI.setInnerHeader(p),u.attendername=getUnescapedText(p.dname),$Support.handleChatTransferInConversationListView(u)),$Support.updateChatCookie(u.chatID),$Support.setCookie(u);try{var m=ZSIQConversationManager.getChatWinObjById(u.chatID).RCHID;SiqAVRouter.container.detailsHandler.triggerIconCheck(m)}catch(e){}if("ACCEPT_TRANSFER"==r)s=e.transfer_message&&getEscapedText(e.transfer_message)||LSResource.getRealValue("transcript.info.chattransfer",getEscapedText(e.opruser.attendername||e.opruser.dname))}else if("ACCEPT_FORWARD"==r)s=LSResource.getRealValue("transcript.info.acceptforward",o),$Support.setAttenderCookie(e.opruser,u.chatID);else if("quartz"==r)s=LSResource.getRealValue("chat.quartz.info");else if("FORWARD_SUPPORT"==r){var f=DynamicMsg.fillValues(e.info_message);s=(f=getEscapedText(f))||LSResource.getRealValue("transcript.info.forwardsupport",o)}else if("REOPEN"==r){var h=e.operation_user&&e.operation_user.name;h=ZSIQTranscript.isInValidVisitorName(h)?"You":getEscapedText(h),s=LSResource.getRealValue("transcript.info.reopen",h)}else if("JOIN_SUPPORT"==r)s=LSResource.getRealValue("transcript.info.joinsupport",o);else if("ADDSUPPORTREP"==r&&e)s=n("transcript.info.addrep",getEncodedText(e.userlist.dname));else if("bot_transfer_missed"==r)s=n("transcript.info.missed");else if("INVITE"==r){var v=e.type,S=e.opruser;o=getEscapedText(S.dname);if("audio"==v)s=n("transcript.info.visitor.requestaudiochat",o);else if("video"==v)s=n("transcript.info.visitor.requestvideochat",o);else if("meeting"==v){var R=e.opr;S.wmsid==$Support.EmbedObj.vwmsid?(s=n("transcript.info.sameuser.sharedesktop"),myMsgObj.sender&&(s+=" <a href='"+e.start_url+"' target='_blank' rel='noopener noreferrer' class='zsiq_ssjoinlink'>"+n("chatwindow.meeting.share.now")+"</a>")):s="request"==R?n("chatwindow.meeting.request",o)+(myMsgObj.sender?" <a href='"+e.start_url+"' target='_blank' rel='noopener noreferrer' documentclick='openmeeting' class='zsiq_ssjoinlink'>"+n("chatwindow.meeting.share.now")+"</a>":""):n("chatwindow.share.screen",o)+(myMsgObj.sender?" <a href='"+e.join_url+"' target='_blank' rel='noopener noreferrer' documentclick='openmeeting' class='zsiq_ssjoinlink'>"+n("chatwindow.meeting.joinnow")+"</a>":"")}}else if("MEDIA"===r)s=Message.getAVMessageBlock(e,a);else if("CHATMONITOR_JOIN"==r){u=ZSIQConversationManager.getChatWinObjById(e.chid);try{m=ZSIQConversationManager.getChatWinObjById(u.chatID).RCHID;SiqAVRouter.container.detailsHandler.triggerIconCheck(m)}catch(e){}s=n("transcript.info.addrep",o)}return e&&e.hide_info_tovisitor?"":s},getAttachmentData:function(e){var t=$Support.chidmappinglist[e.chid]||e.chid,a=ZSIQConversationManager.getChatWinObjById(t),i=e.sender,n=e.msg,s=($Support.EmbedObj,""!=a.presender&&a.presender==i);return{sender:i,dname:e.dname,msg:n,previoussender:s,file:{size:n.size,url:n.url,fName:n.fName,comment:n.comment},mode:"att",msgid:e.msgid,msguid:e.msguid,att_type:e.msg&&e.msg.att_type,reply_to:e.reply_to,time:MyDate.getHoursandMin(e.time,!0,"bclient")}},constructAttUrl:function(e,t){var a="";try{var i=$Support.chidmappinglist[e.chid]||e.chid,n=Message.getAttachmentData(e);e.msgid&&(n.file.msgid=e.msgid);var s=$.extend(!0,{},n);$Support.updateChatCache(s,"",i),n.chid=i,a=ZSIQTranscript.getTranscript(n,"",i,t)}catch(e){}return a},display:function(e,t,a,i){if($("#msgdiv").length){var n,s=document.getElementById("msgmaindiv"),r=!0;if((s.scrollHeight-s.scrollTop==s.clientHeight||s.scrollHeight<s.clientHeight)&&(r=!1),ie||(e=util.optimizeFontForMozilla(e)),Message.isTypingShown()&&Message.isFirstMessageForTyping())if(Message.isLocalUser(i))ZSIQTranscript.removeTyping(!0);else{var o=!i;ZSIQTranscript.removeTyping(o);var l=$("<div/>").html(e).contents();if(l&&0<l.length)e=l.find(".msgbx").prop("outerHTML"),n=!0}var c=$Support.chatdiv.find('span[msgid="'+a+'"]');if(c.length)c.find(".filedet").replaceWith($(e).find(".filedet")),c.find(".fdload").replaceWith($(e).find(".fdload"));else{var d=$(".zsiq_transferdiv");0<d.length?(n||$(e).insertBefore(d),d.is(":visible")||d.show()):n||$Support.chatdiv.append(e),n&&$("#msgmaindiv .agntmsg").last().append(e)}var g=$("#msgdiv > .ziq_msg").last();if(!r||t)return void Message.scroll(s,g);Message.animate(g)}},animate:function(e,t,a){if(e){var i=t?{right:"auro",left:"-20px",opacity:"0"}:{right:"0",left:"0",opacity:"1"};e.animate(i,300,function(){a&&a(e)})}},isTypingShown:function(){return 0<$("#siq_bottype").length},isFirstMessageForTyping:function(){return $("#siq_bottype").parent().attr("frstmsg")},scroll:function(e,t){e&&$(e).animate({scrollTop:e.scrollHeight-e.offsetHeight},250,function(){Message.animate(t)})},handleBlinkTitle:function(e){$EmbedManger.isComposerFocused()||parent==self&&$EmbedManger.iswindowfocused()||Message.blinkTitle(e)},blinkTitle:function(e){var t=$Support;t.isblinking||(t.documenttitle=document.title,t.isblinking=!0),Message.startBlinking(e),$Support.getParent().$ZSIQUtil.blinkTitle(e)},startBlinking:function(e){if(!e)return!1;clearTimeout($Support.blinktimer);var t,a="";$Support.blinktimer=setInterval(function(){t="title"==t?(a=e,"chmsg"):(a=$Support.documenttitle,"title"),document.title=a},500)},stopBlinking:function(){$Support.getParent().$ZSIQUtil.stopBlinking(),$Support.isblinking&&(clearTimeout($Support.blinktimer),$Support.isblinking=!1,document.title=$Support.documenttitle)},checkCardMask:function(e){for(var t=e.split("").map(Number),a=0,i=t.length,n=i%2,s=0;s<t.length;s++){var r=t[s];s%2==n&&(r*=2),9<r&&(r-=9),a+=r}if(a%10==0){var o=e.split("");switch(i){case 13:return o.splice(0,9,"XXX-XXX-XXX-"),o.join("");case 14:return o.splice(0,10,"XXX-XXX-XXXX-"),o.join("");case 15:return o.splice(0,11,"XXX-XXXX-XXXX-"),o.join("");case 16:return o.splice(0,12,"XXXX-XXXX-XXXX-"),o.join("")}}return!1},checkMaskOccurance:function(e,t){var a=!1,i=[];if((i=e.match(/\b(((\d)+([-]|\s)*)+(\d)+)\b/g))&&i.length)for(var n=0;n<i.length;n++){var s=i[n].match(/\d+/g).join(""),r=s.length;if(!(r<13||16<r)){var o=Message.checkCardMask(s);o&&(a=!0,e=e.replace(i[n],o))}}return t?a:e},updateMsguid:function(e){var t=e.msgobj.msgid;e.chatdiv&&e.chatdiv.find("#"+t).attr("msg-id",e.msgobj.msguid);var a=$Support.getTranscriptFromSession(e.chatID)||[],i=a.length;if(i){for(var n=i-1;0<=n;n--){var s=a[n];if(t==(s.uniqueid||s.msgid)){s.msguid=e.msgobj.msguid;break}}$EmbedManger.updateChatCache(a,!0,e.chatID)}}});var dext=".ls",CURCONID=-1,SUPPORT_REPS={};_SUBDOMAIN="zoho.com",_JOINED=!1;var _AGENT_ONLINE=!(_WMSACK=!1),MONITOR_TIMER=0,IGNORE_ENCODE=[CT_TXT_MSG];function print(e){try{var t=document.getElementById("debug");t.innerHTML=e+"<br>"+t.innerHTML}catch(e){}}function printtime(){print(new Date)}function LSgetPrd(){return LSMessanger.getPrd()}function LSgetAuthType(){return 0}function LSgetUserName(){return LSMessanger.getUserName()}function LSgetNickName(){return LSMessanger.getNickName()}function LSgetUserId(){return LSMessanger.getUserId()}function LSgetSid(){return LSMessanger.getSid()}var lpt,pmonInterval=15e3;function LSplive(){lpt=new Date}function LSMessanger(){}LSMessanger.init=function(){this.rchid=-1},LSMessanger.setRCHID=function(e){LSMessanger.rchid=e},LSMessanger.getRCHID=function(){return LSMessanger.rchid},LSMessanger.deleteSid=function(){delete LSMessanger.sid},LSMessanger.register=function(e,t){try{setTimeout(function(){LSDebugger.postDebugInfo("Visitor Side before registor : "+t,null,"",!0)},1)}catch(e){}if(e){if(!t)return!1;this.prd=e,this.uname=t,LSMessanger.init(),_WMSPUBLICDOMAIN&&WmsLite.enablePreconnectToWMS(_WMSPUBLICDOMAIN),WmsLite.setNoDomainChange(),WmsLite.setAuthType(0),WmsLite.forceDomainChange();var a=_SCHEMA+"://"+_EMBEDSERVERURL;WmsLite.allowCrossOrigin(a),WmsLite.setWmsContext("salesiq"),WmsLite.setConfig(79),$Support.EmbedObj.wms_anon_register&&WmsLite.useSameDomain();var n=$Support.getParent().$ZSIQChat.getWidgetData().embedobj.all_sri_hash_value;n&&WmsLite.setClientSRIValues(JSON.parse(n)),window.location.protocol.startsWith("http")||WmsLite.setFrameOrigin("https://"+window.parent.window.$ZSIQUtil.staticURL[5]),WmsLite.registerAnnon(e,this.uname,this.nname)}else $EmbedManger.UI.showProcess(LSResource.getRealValue("common.serverconnectingerror")+" <a href='javascript:void(0)' onclick='window.location.reload()'>"+LSResource.getRealValue("common.reload")+"</a>")},LSMessanger.getUserName=function(){return this.uname},LSMessanger.getNickName=function(){return this.nname},LSMessanger.setNickName=function(e){this.nname=e},LSMessanger.getUserId=function(){return this.uid},LSMessanger.getPrd=function(){return this.prd},LSMessanger.getSid=function(){return this.sid},LSMessanger.disable=function(){WmsLite.disablewms=!0},LSMessanger.isdisablewms=function(){return WmsLite.disablewms},LSMessanger.push=function(e,t,a){try{var n=parseInt(e.mtype);0<n&&-1===IGNORE_ENCODE.indexOf(n)&&e.msg&&(e.msg=getEncodedObject(e.msg))}catch(e){}var i=$EmbedManger;try{var s=JSON.parse(JSON.stringify(e));setTimeout(function(){try{var t=$Support.getParent();SiqAVRouter.container.lsrouter.handleMessage(s),t.$zohosq.setValue("isInitialLoad",!1),t.$zohosq.setValue("initialLoadData","")}catch(e){t=$Support.getParent();"undefined"==typeof SiqAVRouter&&$Support.EmbedObj.staticfiles_delayloading_enabled&&($Support.getMediaLibraryJS(),t.$zohosq.setValue("isInitialLoad",!0),t.$zohosq.setValue("initialLoadData",s))}})}catch(e){}if(null!=e&&!_WMSDOWN)if(0==e.mtype){var r=null!=this.sid;(I=e.msg)&&(this.uid=I.uid,this.sid=I.sid),myMsgObj.sender=this.uname,myMsgObj.nname=this.nname,myMsgObj.dname=this.nname,SUPPORT_REPS={},_WMSACK=!0;var o=$Support.isChatExist(),d=($Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid)||{}).ongoingchats||"",p=$Support.getQueueingCookie().ongoingchats||{},g=i.getVisitorID();try{setTimeout(function(){LSDebugger.postDebugInfo("Visitor Side after registor : "+myMsgObj.sender+" : "+myMsgObj.nname+g+" Join status-"+_JOINED+" RSID - "+I.sid,null,"",!0),LSDebugger.pushDebugInfo(WmsLite.getDebugInfo())},1)}catch(e){}if($Support.joinedchatkeys=[],o){var u=i.getWaitingCookie();if(!$NE&&u)return;$NE&&t&&$Support.removeCacheCookie(),u&&i.reJoin(),d&&$Support.makeJoinChat(t,a),p&&$Support.initiateJoinchat(t,a,p)}else-1!=g?($Support.joinedchatkeys=[],i.reJoin()):-1!=g||r||($Support.reopenobj?$Support.reOpenChat($Support.reopenobj):i.addVisitor());$Support.setTabOwner()}else if(-3==e.mtype||-4==e.mtype)$Support.joinedchatkeys=[],$Support.makeJoinChat(t,a),$EmbedManger.postWmsClientLogs({type:"CONN_ESTABLISHED",mtype:e.mtype});else if(57==e.mtype)LSDebugger.postDebugInfo("Mtype : "+e.mtype+"; Data: "+JSON.stringify(e),null,"",!0);else if(10==e.mtype){var c=(I=e.msg).chid,m=$Support.chidmappinglist[c],l=ZSIQConversationManager.getChatWinObjById(m);LSMessanger.setRCHID(c);for(var S=SUPPORT_REPS[m]||{},h=0;h<I.users.length;h++){var f=I.users[h];S[f.uname]&&(S[f.uname].ismonitor=!1)}l.isBotChat&&1<Object.keys(S).length&&l.contentdiv.find(".zsiq_transferdiv").remove(),I.users.length&&i.UI.showAgentStatus(),$Support.isCallForm&&!$Support.getOnGoingCallChatID()||LSMessanger.transcript(m,i.getvwmsid())}else if(e.mtype==CT_READ){var I=e.msg;$Support.updateRead(I.chid)}else if(e.mtype==CT_TXT_EDIT){var v=e.msg;$Support.updateMessageEdit(v)}else if(e.mtype==CT_TXT_DELETE){"true"==(v=e.msg).isdeleted&&$Support.updateMessageDelete(v)}else if(e.mtype==CT_NFY_BOOKING){v=e.msg;var C=JSON.parse(v.addldata);v.chid=$Support.chidmappinglist[v.chid],v.msguid=$Support.formatMsgUid(v.msguid),C.booking_card&&$ZSIQBookinghandler.updateBookingStatusInStorage(v),C.payment_card&&$ZSIQPayment.handleLivePaymentStatus(v)}else if(e.mtype==CT_TXT_MSG)try{I=e.msg;var b=$Support.EmbedObj,M=$Support.chidmappinglist[I.chid];l=ZSIQConversationManager.getChatWinObjById(M);if($Support.removeMessageFailureTimeout(I),$Support.Util.checkAndResetComposerAttribute(l),I.msguid=$Support.formatMsgUid(I.msguid),(I.meta||{}).assist||I.lmsgtime&&-1==I.lmsgtime)return;!$Support.LSDB.getFromSession(l.chatID+"_isreopenWaiting")&&!b[M+"joinchatpending"]&&LSMessanger.joinchat(M,i.getvwmsid()),EmbedSound.isPlaying("endtimer")&&EmbedSound.stop();var y="zohobookings"==I.module;if("content_moderation"==I.module){var _=$Support.EmbedObj.curraddvistid;!$Support.chidmappinglist[I.chid]&&_&&(M=I.chid=_,l=ZSIQConversationManager.getChatWinObjById(_)),I=$Support.Util.handleAbusiveDetectionMsgObj(I,!0),ZSIQTranscript.removeTyping()}var E=I.sender;if(I.msg=$Support.Util.sanitizeMessage(I.msg),Message.isLocalUser(E))Message.isSameBrowser(I.sid)||Message.formatAndDisplay(I);else{var O=$BotImpl.isBotMessage(I),U=!1;try{U=SiqAVRouter.container.commonImpl.getActiveCallData()==I.chid}catch(e){}KeyHandler.isWindowFocused()||O||U||!l.isSoundOff()&&EmbedSound.play("smessage");var T=I.msg;if("content_moderation"!=I.module&&I.nname&&E&&E.split("_")[2]==l.attender&&(l.attendername=I.nname),O&&!y){if($Support.checkAndStoreHandoff(I,l,M),I.meta&&"payment_card"==I.meta.type)return I.chid=$Support.chidmappinglist[I.chid],void $ZSIQPayment.formatAndProceedPayements($.extend({},I,!0));$BotImpl.formatAndDisplay(I)}else if(I.meta&&"resource_share"==I.meta.type)(I=$Support.formatObjforResourceSharing(I)).articletitle=I.msg,$Support.clearEndTimer(l),O&&$Support.checkAndStoreHandoff(I,l,M),$BotImpl.formatAndDisplay(I);else if(y){var L={msgobj:I,winobj:l};$ZSIQBookinghandler.updateCache(L),$ZSIQBookinghandler.init(L),$Support.clearEndTimer(l)}else I.meta&&"payment_card"==I.meta.type?(I.chid=$Support.chidmappinglist[I.chid],$ZSIQPayment.formatAndProceedPayements($.extend({},I,!0)),$Support.clearEndTimer(l)):Message.formatAndDisplay(I);T=T.replace(/<span[^>]*?>/gi,"").replace(/<\/span>/gi,"").replace(/<br>/gi,"\r\n");var D={visitid:l.VISITID,message:T,attendername:l.attendername,attenderemail:l.attenderemail};i.handleCallbacks("visitor.chatmessage",D),$BotImpl.isDelayConfigFlow||Self.status.clear(l),($Support.isFloat()&&$Support.getTabOwner()==LSMessanger.getSid()&&parent.$ZSIQWidgetUI.getWidgetState()==parent.$ZSIQWidgetUI.F_BUTTON||$Support.isConversationUIFocussed()||$Support.isCallTabFocused()||!ZSIQConversationManager.isChatUIFocusses(M)||$Support.isFAQUIFocussed())&&M&&$Support.incrementUnreadCount(M),$Support.handleReadMessage(I),$Support.removeReadReciptUI(I.chid)}Message.isLocalUser(E)&&Message.updateMsguid({msgobj:I,chatdiv:l.chatdiv,chatID:l.chatID}),Message.updateMessageTime(I),I.chid=$Support.chidmappinglist[I.chid]||I.chid,$Support.handleOnGoingchatActionsInConversation("newmsg",I)}catch(e){LSDebugger.pushDebugInfo("Exception stack: "+e.stack||e.stacktrace||""),LSDebugger.postDebugInfo("Failed in Message rendering | Exception "+e+" | chid - "+M+" | sid - "+LSMessanger.getSid(),null,null,!0)}else if(e.mtype==CT_NFY_USERSTATUS){I=e.msg,m=$Support.chidmappinglist[I.chid],S=SUPPORT_REPS[m]||{};try{S[I.uname]&&(I.ismonitor=0!=I.ismonitor,S[I.uname]=I),i.UI.showAgentStatus()}catch(e){}}else if(e.mtype==CT_NFY_USERADD){I=e.msg,m=$Support.chidmappinglist[I.chid],S=SUPPORT_REPS[m]||{};try{var R=I.users;for(h=0;h<R.length;h++)S[R[h].uname]=R[h];i.UI.showAgentStatus()}catch(e){}}else if(e.mtype===NFY_ENDLIVESUPPORT||e.mtype===CT_NFY_LEAVESUPPORT){I=e.msg,m=$Support.chidmappinglist[I.chid],T=I.msg,l=ZSIQConversationManager.getChatWinObjById(m)||{};var A=T&&T.total_typing_delay,j=l.isBotChat&&A,w=I.msg&&I.msg.action;l.isBotChat&&(l.presendername="");try{LSDebugger.postDebugInfo("Chat flow debug | End Chat notified to visitor session "+LSMessanger.getSid()+" | "+I.chid,null,null,!0)}catch(e){}parent.$ZSIQCookie.remove("isiframeenabled"),LSMessanger.disable();var N=$Support.joinedchatkeys,P=N.indexOf(m);if(-1!=P&&N.splice(P,1),l.callquitstatus)return;if($Support.EmbedObj.curraddvistid&&"content_moderation_end"==w&&$.isEmptyObject(l))return void(ZSIQConversationManager.getChatWinObjById($Support.EmbedObj.curraddvistid).abusiveendedchid=I.chid);if(!j&&i.updateChatCookie(l.chatID),l.isBotChat&&(ZSIQTranscript.removeTyping(!0),$Widget.removeComponent(l),T&&T.replies&&(T.sender=I.sender,$Support.showRepliesNow(T))),i.isNewEmbed){var W={msgObj:I,currwinobj:l,chatendmode:w};return!$Support.isCallTabFocused()||l.isdirectcall||ZSIQWindowView.isOnlyCall()||($Support.hideCallView(),$Support.isConversationAllowed()&&$Support.Util.handleShowConversation(!1)),j?(W.endactiondelay=A,void l.handleDelayEndAction(W)):void $Support.handleEndActionInCoversation(W)}i.setQuitStatus(!0),e.mtype===CT_NFY_LEAVESUPPORT?(Message.displayInfo(LSResource.getRealValue("visitorchat.supportchat.ended"),"chtend",l.chatID),i.UI.showFeedback(T)):(Message.displayInfo("","",l.chatID),i.UI.handleEndSupport(I)),i.handleChatEnded(I,l)}else if(e.mtype==NFY_LS_OPERATIONS){I=e.msg,m=$Support.chidmappinglist[I.chid];if("MEDIA"==(re=I.module)&&"string"==typeof I.msg&&(I.msg=JSON.parse(I.msg)),I.msg&&"cannedarticle"===I.msg.mode)Message.formatAndDisplay(I.msg),($Support.isFloat()&&$Support.getTabOwner()==LSMessanger.getSid()&&parent.$ZSIQWidgetUI.getWidgetState()==parent.$ZSIQWidgetUI.F_BUTTON||$Support.isConversationUIFocussed()||$Support.isFAQUIFocussed())&&$Support.incrementUnreadCount($Support.chidmappinglist[I.chid]),$Support.isFAQEnabled()&&$FAQ.updateMessageCount("newmsg");else if(I.msg&&"bot_progress_info"===I.msg.module)$Support.handleBotProgressInfo(I.msg.info);else if("mailchimp"==re){(B=I.msg).name&&i.setVisitorName(B.name),B.email&&i.setVisitorEmail(B.email),i.UI.updateVisitorName(B),$Support.storeInCookie("mailchimp",JSON.stringify({email:B.email,name:B.name}),31e4)}else if("desktopsharing"==re||"MEDIA"==re||"VISITORNAMECHANGE"==re||"acceptforward"==re||"forwardsupport"==re||"acctranschat"==re||"addsupportrep"==re||"deletemember"==re||"transchat"==re||"updatechatparticipant"==re||"joinsupport"==re||"missed"==re||"bookings"==re||"quartz"==re||"close"===re){if("acctranschat"!=re&&"joinsupport"!=re||($Support.checkAndRemoveBotattender(m),$BotImpl.handleComposerVisibility(!1,m)),"acctranschat"==re){m=$Support.chidmappinglist[I.chid];LSDebugger.postDebugInfo("Chat transfer accept ack time: "+I.time+" | chid: "+m,null,null,!0)}var k=I.msg||{};if("chatclosed"===k.mode&&"bot"===k.chat_close_by?setTimeout(function(){i.UI.formatAndDisplayInfo(m,I.msg,I.addinfo)},$BotImpl.typingDelay||0):i.UI.formatAndDisplayInfo(m,I.msg,I.addinfo),$.extend(I.msg||{},{type:"chatinfo",msguid:I.msguid}),i.updateChatCache({msg:I.msg},"",m),"joinsupport"==re)(Q=ZSIQConversationManager.getChatWinObjById(m)).populateIcon(),$Support.handleJoinSupport(m);if("desktopsharing"===re)(Q=ZSIQConversationManager.getChatWinObjById(m)).endtimer&&$Support.clearEndTimer(Q);if("VISITORNAMECHANGE"===re){var B=I.msg.VISITORDATA;if("[object Object]"===Object.prototype.toString.call(B)){var F=$Support.getParent().$zohosq.values;B.name&&(i.setVisitorName(B.name),F.name=B.name),B.email&&(i.setVisitorEmail(B.email),F.email=B.email),B.phone&&(i.setVisitorPhone(B.phone),F.phone=B.phone),i.UI.updateVisitorName(B)}i.UI.hideVisitorInfo()}if("acctranschat"==re){var Q;i.UI.hideGroupIcon(),(Q=ZSIQConversationManager.getChatWinObjById(m)).hideBanner(),Q.chatstatus="connected",Q.populateIcon();D={visitid:i.getVisitID(),attendername:I.dname,department:I.deptname,attenderemail:I.attenderemail};i.handleCallbacks("agent.accepttransfer",D);document.querySelectorAll("#audio_callagain");Q.attenderemail=I.attenderemail;var V=SUPPORT_REPS[m][I.uname];SUPPORT_REPS[m]={},SUPPORT_REPS[m][I.uname]=V,$Support.getWaitingHandlerCookie(Q)&&($Support.removeWaitingStorages(Q),$Support.handleOnGoingchatActionsInConversation("pickupchat",Q),$Support.setCookie(Q))}if("addsupportrep"==re){var Z=I.msg&&I.msg.userlist||{};(S=SUPPORT_REPS[m]||{})[Z.uname]=Z,i.UI.showGroupIcon()}if("deletemember"==re&&i.UI.showAgentStatus(),"transchat"==re){var q=I.msg;D={visitid:i.getVisitID(),currentuser:q.opruser.dname,transfertype:q.type,transfername:q.transferdetails.transfername};i.handleCallbacks("agent.transferchat",D)}else if("updatechatparticipant"==re){var x=ZSIQConversationManager.getChatWinObjById(m);"CHATMONITOR_JOIN"==(q=I.msg).mode&&(SUPPORT_REPS[m][I.uname]={nnmae:I.nname},$Support.isBotChat&&x.contentdiv.find(".zsiq_transferdiv").remove())}else if("forwardsupport"==re){var H=ZSIQConversationManager.getChatWinObjById(m);if(H.isBotChat&&$Support.getParent().$ZSIQChat.getWidgetData().embedobj.transfer_waiting_banner){l=ZSIQConversationManager.getcurrchatwinobj();$Support.updateWaitingCookie("",l.winid),l.handleWaitingDisplay(null,null,!1,!1)}var J=I.msg||{},G="queueing"==H.chatstatus&&J.average_response_time&&J.current_position;H.isforwardchat=!0,H.setBotForwardedTime(J.time),!G&&$Support.hideTransferOption(m),$Support.storeHideTransfer(m),$Support.handleBotForwardQueue(H,I.msg),$Support.deleteBotCookie(m,J.time),delete H.isBotChat}}else if("blockip"==re){if(i.setIPBlockStatus(!0),$Support.handleBlockIPCallback(),"float"==i.getType()||"personal"==i.getType()){var z=ZSIQConversationManager.getChatWinObjById(m);try{SiqAVRouter.container.detailsHandler.endCall(e.msg.chid)}catch(e){}var Y=$(parent.document.body);Y.find(".siq_media").remove(),Y.find(".siqembed").remove(),Y.find('[data-id="zsalesiq"]').remove(),$Support.checkAbusiveChatEndOnWaiting(z),i.quit(z)}}else if("addsupportrep"==re){Z=I.msg.userlist;(S=SUPPORT_REPS[m]||{})[Z.uname]=Z,i.UI.showAgentStatus()}else if("updatechatparticipant"==re){Z=I.msg.userlist;(S=SUPPORT_REPS[m]||{})[Z.uname]=Z,i.UI.showAgentStatus()}else"bottransfer"===re&&$Support.handleBotTransfer(e.msg,m)}else if(e.mtype==NFY_USER_IDLE){(D=e.msg).msg="",Self.status.update(D),$Support.handleOnGoingchatActionsInConversation("typingstatus",D)}else if(e.mtype==NFY_USER_ENTERED){(D=e.msg).msg=i.isNewEmbed?"":LSResource.getRealValue("infomsg.enteredtext",D.dname),Self.status.update(D),$Support.handleOnGoingchatActionsInConversation("typingstatus",D)}else if(e.mtype==NFY_USER_TYPING){D=e.msg,m=$Support.chidmappinglist[D.chid],l=ZSIQConversationManager.getChatWinObjById(m);var K=i.isNewEmbed?"ne.infomsg.istyping":"infomsg.istyping",X=getEscapedText(D.nname);D.msg=LSResource.getRealValue(K,D.dname),Self.status.update(D),$Support.handleOnGoingchatActionsInConversation("typingstatus",D);b=$Support.EmbedObj;var ee=D.sender?D.sender.split("_")[2]:"";if(l.attender==ee&&$.trim(l.attendername)!=$.trim(D.nname)){var te=$Support.getParent().$ZSIQUtil.getAvuid();$Support.LSDB.storeInSession($Support.checkAndGetConvStorageID(te)+"_conversation",""),$Support.convlistcontainer.find("#pastchatconv").html("");var ae="";1==$Support.convlistcontainer.find("#currchatconv").find(".siqc_cntbody").length&&(ae=$($Support.convlistcontainer.find("#currchatconv").find(".siqc_cntbody")[0]).attr("chid")),$Support.PopulateConversationList(function(e,t){if(e.length){var a="";e.forEach(function(e){ae!=e.chid&&(e.question=getEscapedText(e.question),a+=$Temp.getConversationHistoryHTML(e))}),t?$Support.convlistcontainer.find("#pastchatconv").prepend($(a)):$Support.convlistcontainer.find("#pastchatconv").append(a)}}),l.attendername=D.nname,$("#attname").html(X),$("#convchatattendername").html(X),LSMessanger.transcript(m,LSMessanger.getUserId(),!0),$Support.removeCookie("ZLD"+b.livelsid)}}else if(e.mtype==CT_ATT_MSG){if(!(D=e.msg).msg||!D.msg.att_type||"recording"!=D.msg.att_type){b=$Support.EmbedObj,m=$Support.chidmappinglist[D.chid],l=ZSIQConversationManager.getChatWinObjById(m);if(D.msgid||(D.msgid=(new Date).getTime()),D.msguid=$Support.formatMsgUid(D.msguid),Message.formatAndDisplay(D),i.UI.clearProgress(),!Message.isLocalUser(D.sender)){KeyHandler.isWindowFocused()||!l.isSoundOff()&&EmbedSound.play("smessage");var ne=D.msg,ie={visitid:i.getVisitID(),message:LSResource.getRealValue("chatwindow.sharing_a_file_with_you",D.dname),filesize:getMemSize(ne.size),filename:ne.fName,sender:D.sender,dname:D.dname,content:ne.content,attendername:b.attendername,attenderemail:b.attenderemail};i.handleCallbacks("visitor.chatmessage",ie),($Support.isFloat()&&$Support.getTabOwner()==LSMessanger.getSid()&&parent.$ZSIQWidgetUI.getWidgetState()==parent.$ZSIQWidgetUI.F_BUTTON||$Support.isConversationUIFocussed()||!ZSIQConversationManager.isChatUIFocusses(m)||$Support.isFAQUIFocussed())&&$Support.incrementUnreadCount(m)}Message.isLocalUser(D.sender)&&Message.updateMsguid({msgobj:D,chatdiv:l.chatdiv,chatID:l.chatID}),Message.updateMessageTime(D),D.chid=m,$Support.handleOnGoingchatActionsInConversation("newmsg",D),$Support.handleReadMessage(D)}}else if(e.mtype==WM_CUSTOM){var se=e.msg,re=se.module,oe=$Support.chidmappinglist[se.rchid||se.chid]||se.chid,de=ZSIQConversationManager.getChatWinObjById(oe);if("pickupsupport"===re){try{LSDebugger.postDebugInfo("Chat flow debug | Pickup chat notified to visitor session "+LSMessanger.getSid()+" | "+se.visitorid,null,null,!0)}catch(e){}if(LSMessanger.setRCHID(se.rchid),se.hand_off&&se.handoff_config){var pe=se.handoff_config;pe.hand_off=se.hand_off,$Support.storeHandoffConfig(pe,oe)}i.handlePickUp(se)}else if("audiovideo"===re)ZAudioVideo.handleStatus(se);else if("desktopsharing"===re)i.handleDesktopSharing(se),($Support.isFloat()&&$Support.getTabOwner()==LSMessanger.getSid()&&parent.$ZSIQWidgetUI.getWidgetState()==parent.$ZSIQWidgetUI.F_BUTTON||$Support.isConversationUIFocussed()||$Support.isFAQUIFocussed())&&$Support.incrementUnreadCount(oe);else if("actendsession"===re||"endsupport"==re)i.handleEndSession(se);else if("joinproactivechat"===re){e=se.data;Message.isSameBrowser(e.sid)||i.handleJoinProActive(e)}else"missed"===re?$Support.handleMissedVisitor(!0,"","","",ZSIQConversationManager.getChatWinObjById(oe)):"audiovideocall"===re||("skipoffline"===re?$Support.handleBotSkipOffline(oe):"botbusy"===re?$Support.handleBotBusy(oe):"bottransfermissed"===re?$Support.handleBotTransferMissed(oe):"vtranslanguage"===re?$Support.handleVTransLang(e.msg):"noagentsavailable"==re?$Support.handleAgentsOfflineForTransfer(oe):"current_queue_position"==re?de.handleQueuePositionChange(se):"dequeue_chat"==re?de.handleDequeueChat(se):"media"==re&&se.msg&&"chat"==se.msg.operation?$Support.convertCallToChat(de):"media"==re&&"monitor_join"==se.operation?$Support.handleCallMonitorJoin(se):"media"==re&&"monitor_end"==se.operation?$Support.handleCallMonitorEnd(se):"queued"===re&&$Support.handleBotForwardQueue(de,se))}else if(e.mtype==CT_NFY_MSG){(D=e.msg).sender!=myMsgObj.sender&&Message.formatAndDisplay(D)}else if(e.mtype==NFY_PUSH_MSG)($Support.isFloat()&&$Support.getTabOwner()==LSMessanger.getSid()&&parent.$ZSIQWidgetUI.getWidgetState()==parent.$ZSIQWidgetUI.F_BUTTON||$Support.isConversationUIFocussed()||$Support.isFAQUIFocussed())&&$Support.incrementUnreadCount();else if(e.mtype==CT_NFY_USERDELETE){for(R=(I=e.msg).users,m=$Support.chidmappinglist[I.chid],S=SUPPORT_REPS[m]||{},h=0;h<R.length;h++)delete S[R[h].uname];i.UI.showAgentStatus()}else if(e.mtype==CT_INF_MSG&&e.msg.msg&&"USER DELETED"==e.msg.msg.mode){var ge=Object.keys(e.msg.msg.userslist)[0],ue=$Support.chidmappinglist[e.msg.chid];SUPPORT_REPS[ue][ge]&&delete SUPPORT_REPS[ue][ge];try{SiqAVRouter.container.detailsHandler.triggerIconCheck(e.msg.chid)}catch(e){}}else if(e.mtype==WM_DNAME_UPDATE&&$Support.isChatExist()){var ce=e.msg.dname;LSMessanger.setNickName(ce),myMsgObj.dname=ce,i.setVisitorName(ce),i.setCookie()}else if(e.mtype==WM_WebRTC_MSG);else if(e.mtype==WM_AV_MSG&&"AV_NRSCALLBACK"!=e.msg.module&&(e.msg.msg&&(e.msg.msg=JSON.parse(e.msg.msg)),e.msg.msg.media&&(e.msg.msg.media=JSON.parse(e.msg.msg.media)),e.msg)){c=$Support.chidmappinglist[e.msg.chid],l=ZSIQConversationManager.getChatWinObjById(c);var me=e.msg.msg;if(me&&"cancel"===me.operation){var le=l.convongoingchatobj.find(".siqc_eletype"),Se="sqico-screenshare";le.hasClass(Se)&&le.removeClass(Se+" sqico-call").addClass("sqico-chat2")}}},LSMessanger.getMediaObj=function(e){return avimpl.newflow?mediaAction:e.isConf?mediaAction:avaction},LSMessanger.joinchat=function(o,t,a,n){var e=ZSIQConversationManager.getChatWinObjById(o),i=e.visitorID,s=$Support.joinedchatkeys,r=$Support.EmbedObj;if(!(!o||s&&-1!=s.indexOf(o)||-1==o||r.isembednewfeaureenabled&&r[o+"joinchatpending"])){r[o+"joinchatpending"]=!0;var d=$EmbedManger,p=lsnocachefix("json",!1);p.chid=o,p.sid=encodeURIComponent(LSMessanger.getSid()),d.getuvid()&&-1===i&&(p.uvid=d.getuvid()),t&&(p.wmsid=t),p.visitorid=encodeURIComponent(i),a&&(p.isntwrkreconnect=a),n&&(p.isserverupwithoutserverdown=n),e.proactive&&(p.isproactive=!0),-1===p.visitorid&&delete p.visitorid,$.ajax({url:$Support.getAjaxURL("joinchat",dext),type:"POST",data:p,dataType:"json",beforeSend:function(e){CommonUtil.setJWTHeader(e)},success:function(e){if(delete $Support.EmbedObj[o+"joinchatpending"],e){var t=e[0],a=t.objType,n=t.objString;if(n.chid&&!n.ERROR)return $Support.pushToJoinChat(n.chid),void(n.participantlist&&(SUPPORT_REPS[n.chid]=n.participantlist));if("object"==a&&"CHATENDED"==n.ERROR){var i=n.chid,s=ZSIQConversationManager.getChatWinObjById(i),r=n.CHATDETAILS;if($Support.chidmappinglist[s.abusiveendedchid]==i&&r.msg&&(r.msg.action="content_moderation_end",r.chid=s.winid,$Support.handleOnGoingchatActionsInConversation("missedchat",r)),s.callquitstatus)return;if(LSMessanger.disable(),d.isNewEmbed)return s.showChatUI(),$Support.checkAbusiveChatEndOnWaiting(s),!s.endactiondelay&&d.handleChatEnded(r,s),d.updateChatCookie(i),void delete s.abusiveendedchid;d.setQuitStatus(!0),$("#waitingform").hide(),d.showChatUI("","",s),d.UI.handleEndSupport(r),d.handleChatEnded(r),d.updateChatCookie(i)}"error"===a&&(d.UI.resizequestion||d.UI.postMessage("size","shrink"),d.removeChatCookie(),document.location.reload())}},error:function(e){delete $Support.EmbedObj[o+"joinchatpending"],CommonUtil.isJWTError(e)&&$Support.resendProps.push({chatid:o,wmsid:t,isntwrkreconnect:a,isserverupwithoutserverdown:n,callbackMethod:"joinchat"}),CommonUtil.jwtTokenFailCallback(e)}})}},LSMessanger.transcript=function(e,t,s){var a=ZSIQConversationManager.getChatWinObjById(e);if(-1!=e&&!$.isEmptyObject(a)){var r=$EmbedManger,n=r.getType();null!=n&&"null"!=n||(n="embed"),"personal"==n&&(n="float");var i="",o=a.visitorID;i+=-1!==o?"&visitorid="+o:"&uvid="+r.getuvid();var d=$Support.getprefixURL()+"/visitor/v2/"+_SCREENNAME,p="limit=100&from=bottom",g=!0;-1==o?(d+="/visitors/"+r.getuvid()+"/messages?chat_id="+e+"&"+p,g=!1):d+="/conversations/"+o+"/messages?"+p+"&app_id="+encodeURIComponent($Support.EmbedObj.livelsid)+"&avuid="+encodeURIComponent($Support.getAvuid()),LSMessanger.getMessages(d,e,g,function(e){if($.trim(e)){$("#waitingform").hide();var t={},a=r.UI.embeddiv();if(-1!=e.indexOf("transcript.try.after.sometime"))return a.find("#embedcontainer").html(""),void r.UI.displayInfo(LSResource.getRealValue("transcript.try.after.sometime"));if(!$.isEmptyObject(e)){var n=e[0].chid;t=ZSIQConversationManager.getChatWinObjById(n)}if(t.proactive&&$Support.isSessionTranscriptEmpty(n)){r.updateChatCache(e,!0,n);var i=ZSIQConversationManager.getcurrchatwinobj();$Support.container.find('[proptype="siqform"]').remove(),$Support.container.find('[proptype="siqemptybg"]').remove(),i.contentdiv&&i.contentdiv.hide(),ZSIQConversationManager.resetLastViewd(),$Support.removeEndedChatInstanceAndElement(),$Support.Util.populateTriggerUI(t),t.chatmaindiv&&t.chatmaindiv.addClass("bot_chat"),t.chatstatus="connected",t.proactive&&t.chatdiv&&MessageOperation.hideMsgActn(t)}else ZSIQTranscript.isTypingShown(t.chatdiv)||t.isBotChat&&$Support.EmbedObj.isbot_uxchange_enabled||r.showChatUI(e,s,t),r.updateChatCache(e,!0,n);r.isautotrigger()||r.UI.showVisitorInfo();try{SiqAVRouter.container.detailsHandler.triggerIconCheck(t.RCHID)}catch(e){}$Support.EmbedObj.allow_multiplechat&&$Support.isConversationUIFocussed()&&$Support.container.find("#showsiqchatui").show(),r.UI.resizeWindow(),LSMessanger.resendMessages(RESEND_AUTO,t.chatID),$Support.isFAQUIFocussed()&&!t.proactive&&$Support.incrementUnreadCount(t.chatID),t.queueTimer?$Support.handleOnGoingchatActionsInConversation("queueingchat",t):$Support.handleOnGoingchatActionsInConversation("newchat",t),$Support.updateReadMessageUI(e,t.chatID),t.populateIcon()}})}},LSMessanger.getMessages=function(t,a,n,i){$.ajax({url:t,type:"GET",beforeSend:function(e){e.setRequestHeader("X-SIQ-Channel","website"),CommonUtil.setJWTHeader(e)},xhrFields:{withCredentials:n},success:function(e){i($Support.formateVisitorTranscript(e,a))},error:function(e){$Support.resetAvuid(e),CommonUtil.isJWTError(e)&&$Support.resendProps.push({url:t,chid:a,isallowcredential:n,gettranscriptcb:i,callbackMethod:"getmessages"}),CommonUtil.jwtTokenFailCallback(e)}})},LSMessanger.sendMessage=function(r,o,d,p,g,u,e){var t=ZSIQConversationManager.getChatWinObjById(r);if(_WMSDOWN||g&&-1==$Support.joinedchatkeys.indexOf(r))LSMessanger.handleResendFailed(r,o,d,p,g);else{var c=$EmbedManger;c.setCallbackargs(arguments);var a=-1!=["Editmsg","Deletemsg","Replymsg"].indexOf(d&&d.type),n=d&&"Deletemsg"==d.type;if(o&&$.trim(o)||n){var i=t.visitorID,s=$Support.getParent().$UTSHandler.getUTSSID(),m={text:o=o.replace(/[\n\r]/gi,"\n"),session_id:LSMessanger.getSid(),client_message_id:p,timezone_offset:-1*(new Date).getTimezoneOffset()*6e4};if(!d||"credit_card"!=d.type&&"credit_card"!=d.msgtype||(m.type="credit_card"),d&&d.userid&&(m.user_id=d.userid),d&&d.botcommand&&(m.command=d.botcommand),s&&(m.uts_session_id=s),$Widget.getMetaData()){var l=$Widget.getMetaData();l.value="object"==typeof l.value?JSON.stringify(l.value):""+l.value,m.meta=JSON.stringify(l),$Widget.clearMetaData()}var S=i+"/messages",h="";a&&d&&(S+=d.url),h=a&&d?{method:d.method}:h,n&&(m=""),d&&"true"==d.iattach&&(m.comment=m.text,delete m.text);var f=CommonUtil.getUnFurlURL(o);f&&(m.unfurl=!0,m.url=f),e&&(m.retry=!0),CommonUtil.handleAjaxReq(S,m,function(e){$Support.setMessageFailureTimeOut(m,p,r),g&&(g==RESEND_AUTO?Message.displaySendMessage(r,o,d):g==RESEND_MANUAL&&($("#"+p).removeClass("resend"),$("#resendicon").hide(),$EmbedManger.UI.displayInfo(LSResource.getRealValue("infomsg.msgsent.success")),setTimeout(function(){$EmbedManger.UI.hideInfo()},2e3))),"function"==typeof u&&u(),$Support.LSDB.getFromSession(r+"_failedmsg")&&LSMessanger.resendMessages(g,r);var t=e&&e[0];t&&"object"==t.objtype&&"CHATENDED"==t.objString.ERROR&&LSMessanger.transcript(r,LSMessanger.getUserId(),!0)},function(e){var t=e.responseText&&JSON.parse(e.responseText)||{};t=t.error;var a=ZSIQConversationManager.getChatWinObjById(r);a.chatdiv.find("#"+p).find('[proptype="msgopr"]').remove();var n=t&&t.code;if(6001==n){if(a.callquitstatus)return;return a.showChatUI(),c.handleChatEnded({visitid:a.VISITID},a),void c.updateChatCookie(r)}if(6206!=n)if(6405!==n)6400!==n&&6401!==n||!_WMSDOWN?(CommonUtil.jwtTokenFailCallback(e),LSMessanger.handleResendFailed(r,o,d,p,g)):WmsLite.reconnect();else for(var i=$('[data-id="'+r+'"]').find(".sqico-resend"),s=0;s<i.length;s++)i[s].remove();else 3<$Support.retryCount&&"function"==typeof u&&u()},h,!0)}}},LSMessanger.handleResendFailed=function(e,t,a,n,i){$("#"+n).addClass("resend");var s=!!i;LSMessanger.storeFailedMessages(e,t,a,n,s),i==RESEND_MANUAL&&($EmbedManger.UI.displayInfo(LSResource.getRealValue("embed.msg.resendfail")),setTimeout(function(){$EmbedManger.UI.hideInfo()},2e3))},LSMessanger.storeFailedMessages=function(e,t,a,n,i){var s=$("#"+n),r=$Support.LSDB.getFromSession(e+"_failedmsg"),o={chid:e,msg:t,properties:a,uniqueid:n};r&&0<r.length?i?r.splice(0,0,o):r.push(o):(r=new Array(o),s&&s.find(".msgbx").append($EmbedManger.UI.getResendIcon(n))),$Support.LSDB.storeInSession(e+"_failedmsg",r)},LSMessanger.sendPredictMessage=function(e,t){if(t&&-1!==t.vid&&0!=$.trim(e).length){"string"==typeof e&&(e=e.replace(/[0-9]/g,"*"));var a={session_id:LSMessanger.getSid(),message:e},n=t.vid+"/predictmessage";CommonUtil.handleAjaxReq(n,a,function(){})}},LSMessanger.setSubDomain=function(e){_SUBDOMAIN=e},LSMessanger.getSubDomain=function(){return _SUBDOMAIN},LSMessanger.resendMessages=function(e,t){var a=(t=t||ZSIQConversationManager.getcurrchatwinobj().chatID)+"_failedmsg",n=$Support.LSDB.getFromSession(a);if(n&&!(n.length<1)){var i=n.shift();$Support.LSDB.storeInSession(a,n),LSMessanger.sendMessage(i.chid,i.msg,i.properties,i.uniqueid,e)}};function DynamicMsg(){this.init()}DynamicMsg.init=function(){DynamicMsg.values={},DynamicMsg.labelsmap={"company.name":"clearbit_reveal_companyname","company.location":"clearbit_reveal_location","company.website":"clearbit_reveal_domain","company.employeecount":"clearbit_reveal_employees","company.annualrevenue":"clearbit_reveal_annualrevenue","company.marketcapital":"clearbit_reveal_marketcap","company.fundraised":"clearbit_reveal_raised","company.type":"clearbit_reveal_type","company.twitterfollowers":"clearbit_reveal_followers","company.facebooklikes":"clearbit_reveal_likes","company.industrytype":"clearbit_reveal_industry","company.sector":"clearbit_reveal_sector","employment.title":"clearbit_enrichment_title","employment.name":"clearbit_enrichment_name","employment.role":"clearbit_enrichment_role","employment.location":"clearbit_enrichment_location","employment.city":"clearbit_enrichment_city","employment.country":"clearbit_enrichment_country","employment.state":"clearbit_enrichment_state","employment.bio":"clearbit_enrichment_bio","attender.name":"attendername","attender.email":"attenderemail","visitor.name":"name","visitor.id":"visit_id","visitor.email":"email","visitor.phone":"phone","visitor.department":"department","visitor.question":"question","visitor.ip":"ip","visitor.country":"country","visitor.pagetitle":"title","visitor.pageurl":"currentpage","visitor.referrer":"referrer","visitor.timezone":"localtime","visitor.operating.system":"os","visitor.browser":"browser","visitor.browser.version":"browserversion","smart.timenow":"smart_timenow","screen.resolution":"screen","web.embed.name":"embed"},$EmbedManger.isNewEmbed&&(DynamicMsg.updateValues($EmbedManger.getAddinfo()),DynamicMsg.updateValues(Browser.getInfo()))},DynamicMsg.setValues=function(e){DynamicMsg.updateValues($EmbedManger.getAddinfo()),DynamicMsg.updateValues(Browser.getInfo()),DynamicMsg.updateValues(e);var t="undefined"!=typeof CommonUtil&&CommonUtil.parseToJSON?CommonUtil.parseToJSON(e.CUSTOMERINFO):$.parseJSON(e.CUSTOMERINFO);DynamicMsg.updateValues(t,"custom."),delete DynamicMsg.values.CUSTOMERINFO},DynamicMsg.updateValues=function(e,t){if(e){var a="";for(var n in e)a=t?t+n:n,DynamicMsg.values[a.toLowerCase()]=e[n]}else if("custom."==t)for(var i in DynamicMsg.values)""==i.split("custom.")[0]&&delete DynamicMsg.values[i]},DynamicMsg.getKeyFromMap=function(e){return"custom"===e.split(".")[0]?e.toLowerCase():DynamicMsg.labelsmap[e.toLowerCase()]},DynamicMsg.getValue=function(e){if(clientkey=DynamicMsg.getKeyFromMap(e),value=DynamicMsg.values[clientkey],"undefined"==typeof value)return"";if(!clientkey)return e;if("smart_timenow"===clientkey)return DynamicMsg.getSmartTimeNow();if("name"===clientkey){var t=value.split(" ");return"Visitor"===t[0]||/^\d+$/.test(t[0])?"":CommonUtil.wordCapitalize(value)}if("department"===clientkey){if("-1"==value)return"";var a=$EmbedManger.getDeptlist(),n=$Support.EmbedObj.call_deptlist||[];a=a.concat(n);for(var i=0;i<a.length;i++){var r=a[i];if(""+r.ID===value)return r.NAME}}return value},DynamicMsg.updateClearBitValues=function(e){if(e.Reveal)for(var t in e.Reveal)DynamicMsg.updateValue("clearbit_reveal_"+t,e.Reveal[t]);if(e.Enrichment)for(var t in e.Enrichment)DynamicMsg.updateValue("clearbit_enrichment_"+t,e.Enrichment[t])},DynamicMsg.updateValue=function(e,t){DynamicMsg.values[e.toLowerCase()]=t},DynamicMsg.getSmartTimeNow=function(){var e="",t=(new Date).getHours();return 5<=t&&t<12?e="morning":12<=t&&t<17?e="afternoon":17<=t&&t<21?e="evening":(21<=t||t<5)&&(e="night"),LSResource.getRealValue("smart.timenow."+e)},DynamicMsg.getSmartTimePeriod=function(e){var t=new Date;return(t.getHours()<10?"0"+t.getHours():t.getHours())+":"+(t.getMinutes()<10?"0"+t.getMinutes():t.getMinutes())+" "+LSResource.getRealValue("common.time.hours")},DynamicMsg.updateValuesFromChatOBJ=function(e){var t=e||ZSIQConversationManager.getcurrchatwinChid(),a=ZSIQConversationManager.getChatWinObjById(t);if(getObjectSize(a)){var n={attenderemail:a.attenderemail,attendername:getEscapedText(a.attendername),department:a.department};$.extend(DynamicMsg.values,n)}},DynamicMsg.fillValues=function(e,t,a){if(t&&DynamicMsg.updateValuesFromChatOBJ(t),!e)return"";var n=new Array,i="",r="",l="",o=0;for(-1===e.indexOf("&#x25;")&&-1===e.indexOf("&lt;br&#x2f;&gt;")||(e=(e=e.replace(/&#x25;/g,"%")).replace(/&lt;br&#x2f;&gt;/g," "));-1!=e.indexOf("%")&&(i="",strt=e.indexOf("%",o),last=e.indexOf("%",strt+1),-1!==strt&&-1!==last);)l=r=e.substring(strt+1,last),-1!==r.indexOf("|")&&(l=(n=(r=l).split("|"))[0],i=n[1]),val=DynamicMsg.getValue(l),val=a?getEscapedText(val):val,val===l?(r=e.substring(strt+1,last),value="%"+r+"%"):(value=val||i,e=e.replace("%"+r+"%",CommonUtil.escapeSpecialNotation(value))),o=strt+value.length-1;return e};function $SupportConfig(e){var t=e.einfo,s=e.pinfo,i=t.embedstatus;this.setEmbedProps(CommonUtil.parseToJSON(t.props)),t.props.fieldlist&&($Support.fieldlist=CommonUtil.parseToJSON(t.props.fieldlist)),this.setSOID(s.soid),this.setEmojiConfig(e.isUseEmojis),this.setPortalProps(s.pinfo),this.setReopenStatus(t.reopen_enabled),this.setAdditionalParams(e.params),this.setLicenceProps(e.linfo);var a=e.name?e.name:e.params&&e.params.name?e.params.name:void 0;this.setVisitorName(a);var n=e.email?e.email:e.params&&e.params.email?e.params.email:void 0;this.setVisitorEmail(n),this.setVisitorID(-1),this.setChatID(-1),this.setVisitorQues(e.visitor_question),this.setPrevCHID(-1),this.setSelectedDept(i.DEPARTMENTID),this.setSelectedCallDept(i.CALL_DEPARTMENTID),this.mappeddept=this.department,this.setLiveSupportID(t.embedid),this.setEmbedType(e.params.type),this.setRawAppID(t.lsid),this.setDepartmentList(i.DEPTLIST),this.setCallDepartmentList(i.CALL_DEPTLIST),this.setformRemovalStatus(i.formremoval),this.setEmbedName(e.einfo.uniquename),this.setBrandName(e.einfo.brandname),this.setWaitAction(),e.annonid&&this.setvwmsID(e.annonid),this.setEmbedWaitingTime(t.waitingtime),this.setPortalName(s.screenname),this.setSchema(e.schema),this.setProductCode(e.lsprdcode),this.setEmbedStatus(i.STATUS),"boolean"==typeof i.call_status&&this.setCallStatus(i.call_status),this.setSoundConfig(!0),this.setCompanylogo(s.clogo_fkey,e.cinfo.logo_source),this.setCompanyWebsite(s.companywebsite),this.setConfigureMsg(t.props),this.setAddinfo(e.params),this.setBusnsHrStatus(i),this.setErrorFieldInfo(),this.setIntegId(s.integid),this.setReadReceipt(e.read_receipt),this.setMessageActionBrandConf(e),this.setIntegProps(e.integprops),this.isBetaPortal=s.isbetaportal,this.embed_newconfig_enabled=!1,this.setUserDetails(t.userdetails),this.setClientConf(s,e),this.setFbandRatingTitles(e.ratingfeedbacktitles),this.setChatConsentMsg(e.consent_banner_content),this.setismediarecordingallowed(i.ismediarecordingallowed),this.setIsVoiceNoteAllowed(i.isvoicenotesenabled),this.setCreditCardMaskingConf(t.props),this.setResourceBaseConfigs(t.props),this.setMultipleChatConf(t.props),this.setStaticFilesDelayLoading(i.staticfiles_delayloading_enabled),this.setEmbedLang(e.language),this.setCallRecording(i.call_recording),this.setHomePageConfig(e.homepage_configs),this.setIsMultiCategoryEnabled(s.multilevel_category_supported),this.setArticleRevampConf(s.article_revamp_enabled),this.setMessageSanitizationConf(e),this.setResourcesConfig({dept:e.resource_dept,config:e.resources_config}),this.setRTCPDetails(e.rtcp_info),this.setJWTConfig(e),this.setRtlLang(e.isRtlLang),this.setWhiteLabelConfig(e.white_labelled)}$SupportConfig.prototype={booleanprops:["icphoto","icsound","icfile","isscreenshare","issiqscreenshare","ispopout","icmail","icprint","iclogo","isconversation","isaudiocall","showsmiley"],objprops:["isname","isemail","isphoneno","feedback","call_feedback","reaction","call_reaction","color","isbotenabled","agentname","question","formtype"],setEmbedProps:function(e){this.eprops={};for(var t=0;t<this.booleanprops.length;t++){e[s=this.booleanprops[t]]&&(this.eprops[s]=this.getBooleanVal(JSON.parse(e[s])[0]))}for(t=0;t<this.objprops.length;t++){var s;e[s=this.objprops[t]]&&this.getBooleanValuesForObject(e,s)}this.eprops.ischannelscreenshare=e.siq_channels_screen_share_enabled,this.eprops.call_recording=e.call_recording,this.eprops.isvoicenotesenabled=e.voice_notes_enabled},setEmojiConfig:function(e){e&&Smiley.setConfig()},setClientConf:function(e,t){var s=$Support.getParent().$zohosq||{};this.nonceval=s.nonce,this.uxclientconf=s.scrollenabled||t.scroll_enabled,this.isembednewfeaureenabled=s.isembednewfeaureenabled,this.embednewconfenabled=e.app_newconfig_enabled,this.onlyCallEnabled=e.only_call_enabled,this.isScreenshareChatEnabled=e.screenshare_parallelchat,this.callMonitorEnabled=e.call_monitor_enabled,this.conversation_newflow_enabled=t&&t.conversation_newflow_enabled,this.callTransferEnabled=e.call_transfer_enabled,this.chat_without_questionenabled=t.chat_without_questionenabled,this.whitelisted_attachements=t.whitelisted_attachements,this.rtcp_enabled=e.rtcp_enabled,this.isembedrestapienabled=s.isembedrestapienabled,this.isaccessibilityenabled=t.accessibility_enabled,this.isbot_uxchange_enabled=!1,this.is_zmaps_v3_enabled=t.is_zoho_maps_v3_enabled,this.company_input_enhancment=t.company_input_enhancment,this.wms_anon_register=t.wms_anon_register,this.wms_debug_logs=t.wms_debug_logs,this.is_white_labelling_enabled=t.is_white_labelling_enabled,this.has_dynamic_custom_fields=s.has_dynamic_custom_fields,this.is_bot_widget_removal_enabled=s.is_bot_widget_removal_enabled,this.isDelayTimeConfEnabled=t.is_replyCard_delayTime_enabled,this.slider_default_value_enabled=t.slider_default_value_enabled,this.restrict_visitor_input=t.restrict_visitor_input,this.slider_hint_enabled=t.range_slider_text_input_supported},setFbandRatingTitles:function(e){this.fbandrating_titles=e||{}},setChatConsentMsg:function(e){this.chatconsentmsg=e},setReadReceipt:function(e){this.read_receipt=e},setMessageActionBrandConf:function(e){if(e.messageactions){var t=e.messageactions.visitor||{};this.ismessageactionenabled=e.messageactions.enabled&&(t.edit||t.delete),this.ismessageactionenabled&&(this.ismsgedit_enabled=t.edit,this.ismsgdelete_enabled=t.delete)}},setMessageSanitizationConf:function(e){this.message_sanitization_enabled=e.message_sanitization_enabled,this.cookie_optimization=e.cookie_optimization},setResourcesConfig:function(e){this.resource_depts=e.dept||{},this.resource_config=e.config||{}},setPortalProps:function(e){this.pprops=e},setAdditionalParams:function(e){this.eparams=e},setLicenceProps:function(e){this.linfo=e},setVisitorName:function(e){var t=this.visitorname;this.visitorname=isUndefined(e)?t:e},setVisitorEmail:function(e){this.visitoremail=!e||isUndefined(e)?this.visitoremail:e},setVisitorID:function(e){this.visitorID=isUndefined(e)?this.visitorID:e},setSelectedDept:function(e){e=e||-1,this.department=isUndefined(e)?this.department:e},setSelectedCallDept:function(e){e=e||-1,this.call_department=isUndefined(e)?this.call_department:e},setChatID:function(e){this.chatID=isUndefined(e)?this.chatID:e},setVisitorQues:function(e){this.ques_conf=e||{}},setPrevCHID:function(e){this.lchid=e},setRawAppID:function(e){this.appID=e},setLiveSupportID:function(e){this.livelsid=e},setvwmsID:function(e){this.vwmsid=isUndefined(e)?this.vwmsid:e},setEmbedType:function(e){this.type=e||"float"},setSchema:function(e){_SCHEMA=e},setPortalName:function(e){this.portalname=e},setDepartmentList:function(e){this.deptlist=e},setCallDepartmentList:function(e){this.call_deptlist=e},setformRemovalStatus:function(e){this.isformremoval=e},setismediarecordingallowed:function(e){this.ismediarecordingallowed=e},setReopenStatus:function(e){!isUndefined(e)&&(this.isreopenenabled=e)},setMultipleChatConf:function(e){e&&(this.allow_multiplechat=e.allow_multiple_live_chat||!1)},setEmbedWaitingTime:function(e){this.embedwaitingtime=e},setEmbedName:function(e){this.embedname=e},setBrandName:function(e){this.brandname=e},setWaitAction:function(e){this.waitaction="text"},setAttender:function(e){this.attender=e},setVisitID:function(e){this.VISITID=e},setSOID:function(e){this.soid=e},setProductCode:function(e){$Support.Util.productCode=e},setAttenderZUID:function(e){this.attenderZUID=e},setAttenderUserAgent:function(e){this.attenderuseragent=e},setVisitorPhone:function(e){this.visitorphone=isUndefined(e)?this.visitorphone:e},setEmbedStatus:function(e){this.status=JSON.parse(e)},setCallStatus:function(e){this.call_status=JSON.parse(e)},setSoundConfig:function(e){this.soundval=e},setCompanylogo:function(e,t){this.clogo_key=e,t&&$Support.getParent().$ZSIQChat.getWidgetData().usedownloadserver&&$Support.getParent().$ZSIQChat.getWidgetData().commondata.UDServerRevamp?this.clogo=t:this.clogo=_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/clogo/"+e+"/photo.ls",this.clogo=$Support.getParent().$ZSIQUtil.getCompanyLogo(this.clogo)},setConfigureMsg:function(e){var t=function(e){return e=getDecodedText(e),"string"==typeof(e=getHtmlFreeText(e))&&(e=$.trim(Message.format(e))),e=Smiley.replace(e)};this.waitmsg=t(JSON.parse(e.waitingmsg)[1].msg)||LSResource.getRealValue("ne.waitmsg");var s=JSON.parse(e.offlinemsg)[1];this.offlinemessage=t(s.msg)||"",this.offlinerespmsg=t(s.resmsg)||LSResource.getRealValue("ne.offlinerespmsg");var i=JSON.parse(e.busymsg)[1];this.missedmessage=t(i.msg)||LSResource.getRealValue("embed.busymsg"),this.missedrespmsg=t(i.resmsg)||LSResource.getRealValue("embed.busyrespmsg"),this.thanksmsg=t(JSON.parse(e.thanksmsg)[1].msg)||"";var a=JSON.parse(e.engagedmsg)[1];this.engagedmessage=t(a.msg)||"",this.engagedrespmsg=t(a.resmsg)||LSResource.getRealValue("ne.offlinerespmsg");var n=JSON.parse(e.deptmsg)[1];this.deptofflinemsg=t(n.msg)||"",this.deptofflinerespmsg=t(n.resmsg)||"",this.feedbackcomplete=t(JSON.parse(e.feedback)[1].msg)||"";var o=JSON.parse(e.reaction)[1];if(this.feedbackcompletesad=t(o.sad)||"",this.feedbackcompleteneutral=t(o.neutral)||"",this.feedbackcompletehappy=t(o.happy)||"",e.call_feedback){var l=JSON.parse(e.call_reaction)[1];this.call_feedbackcomplete=JSON.parse(e.call_feedback)[1].msg||"",this.call_feedbackcompletesad=l.sad||"",this.call_feedbackcompleteneutral=l.neutral||"",this.call_feedbackcompletehappy=l.happy||""}this.windowsize=JSON.parse(e.size)[1].val||2,this.faqaccess=t(JSON.parse(e.faqaccess))||"",this.call_messages=e.call_messages||{};var r=this.call_messages;r.agents_busy=r.agents_busy||LSResource.getRealValue("embed.call.busymsg"),r.agents_engaged=r.agents_engaged||LSResource.getRealValue("embed.call.engagedmsg"),r.offline_response=r.offline_response||LSResource.getRealValue("ne.offlinerespmsg"),r.waiting=r.waiting||LSResource.getRealValue("embed.waitmsg.call"),this.call_waiting_time=e.call_waiting_time},setAddinfo:function(e){var 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i=e.file,a=e.convvisitorid,s=e.convchid,n=e.msg.content,r=re(n),d=$Support.EmbedObj,o=i.fName||i.name,m=d&&d.vwmsid?"&wmsid="+d.vwmsid:"",l=$Support.chidmappinglist,c=t||l&&l[i.chatid]||i.chatid,g=$Widget.isPreview()?{}:ZSIQConversationManager.getChatWinObjById(c),p="",u=null,v=$Support.getParent,f=v?v().$ZSIQChat.getWidgetData():{};v&&f.commondata.UDServerRevamp&&f.usedownloadserver?(u={"x-siq-soid":$Support.EmbedObj.soid,"x-siq-module":"conversation","x-siq-type":"visitor_chat","x-siq-parentid":-1!=ZSIQConversationManager.getcurrchatwinobj().visitorID?ZSIQConversationManager.getcurrchatwinobj().visitorID:null,"x-siq-resourceid":escape(i.url),"x-siq-filetype":r?"image/jpg":o.substring(o.lastIndexOf(".")+1),"x-siq-filename":o,"x-siq-lsid":$Support.EmbedObj.livelsid,"x-siq-wmschatid":t},p=v().UDHandler.getUDDownLoadLink(u)):(p=$Support.getAjaxURL("download",".ls"),p+="?fsize="+i.size+"&url="+escape(i.url)+"&fName="+encodeURIComponent(o),p+=a?"&visitorid="+a+"&chid="+s+"&isconversation=true":m?"&chid="+c+(g.chatID&&-1==g.chatID?"":m):"&chid="+c,$Support.getParent&&(p+="&avuid="+$Support.getParent().$ZSIQUtil.getAvuid()));var 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a=e.msgid||"",s=$Support.getParent,n=s?s().$ZSIQChat.getWidgetData:null;return s&&n&&n().commondata.UDServerRevamp&&n().usedownloadserver&&i&&(i["x-siq-mode"]="download",t=s().UDHandler.getUDDownLoadLink(i)),'<div class="file_alin"><div class="file_pmain"><div class="file_prgs" msgid="'+a+'"><div class="pie"></div><div class="pie fill"></div></div></div>'+(t=e.ispreview?'<span class="sqico-dwnld siq-file-progress"></span>':'<a target="_blank" rel="noopener noreferrer" class="fdload" href="'+t+'"><span class="sqico-dwnld siq-file-progress"></span></a>')+"</div>"},oe=function(){return' <span proptype="edited">('+LSResource.getRealValue("common.edited")+")</span>"},me=function(e){return!(!e||-1==e.indexOf("$"))},le=function(e){return!!$Support.EmbedObj&&(!(e=e||$Support.EmbedObj.visitorname)||e&&(0===e.lastIndexOf("Visitor ",0)||0===e.lastIndexOf("Guest",0)))},c=function(e,t){var i=ue(t),a=ne(e),s=($Support.EmbedObj||{}).isbot_uxchange_enabled;if(!a||!C(a,t)){var n,r,d=e.html,o=e.ispopulate,m=e.sender,l=$Support.Util.isMessageDIVScrolled(i.chatmaindiv),c=e.meta||{};if(i.chatdiv){var g=i.chatdiv.find('[proptype="flowresetter"]');if(!e.ignorebotcommand&&g&&g.remove(),O()&&j()&&!s)if(ce(m))D(!0);else{D(!m);var p=$("<div/>").html(d).contents();if(p&&0<p.length)d=p.find(".msgbx").prop("outerHTML"),n=!0,r=p.attr("data-msgid")}var u=i.chatdiv.find('span[msgid="'+a+'"]');if(u.length)u.find(".filedet").replaceWith($(d).find(".filedet")),u.find(".fdload").replaceWith($(d).find(".fdload"));else{u=i.chatdiv.find('[msg-id="'+a+'"]');var v=$(d);if(u.length&&"booking_input_card"==v.attr("data-wtype"))u.replaceWith(v.addClass("rm_anim"));else{var f=i.chatdiv.find(".zsiq_transferdiv"),h=i.chatdiv.find("[proptype='feedbackcontainer']");0<h.length&&-1==i.chatID?$(d).insertBefore(h):0<f.length?(n||$(d).insertBefore(f),f.is(":visible")||f.show()):n||i.chatdiv.append(d),n&&$("#msgmaindiv 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i=-1!=t.chatID?t.chatID:t.winid,a=ue(i)||{},s=e.meta,n=e.handoff_config||s&&s.hand_off&&s.handoff_config;a.isBotChat&&!a.hidetransfer&&n&&(t.contentdiv.find("#agenttransfer").remove(),$UI.appendTransferDiv(a,n.text,n.ack))},x=function(e){if(!$Widget.isPreview()&&-1!=e.chatobj.chatID){var t=e.chatobj.chatdiv,i=e.messageobj;t.find('[proptype="flowresetter"]').remove();var a=t.find('[data-field="message"]').last();(a=i.hasOwnProperty("suggestions")||i.hasOwnProperty("related_phrases")?a:a.find('[proptype="msgbx"]')).append($BotImpl.checkAndGetBotResetterHTML({chatobj:e.chatobj,config:CommonUtil.sanitizeObject({rollback:i.rollback_command,restart:i.restart_command}),msgobj:i}))}},C=function(e,t){var i=ue(t).chatdiv;return!i||!!i.find('[data-msgid="'+e+'"]').length},M=function(e,t,i){try{e=e||0;var a=t||ue().chatmaindiv||$("#msgmaindiv");a=a&&a[0];$("#msgdiv > .ziq_msg").last();if(!a||$("#unreadarrow").length)return;var s=$(a).find('[data-field="message"]').last(),n=s.next(".siq-info-message").length;if(!i&&!n&&s.hasClass("siq-agntmsg")&&d(s,a,e))return;$(a).animate({scrollTop:a.scrollHeight-a.offsetHeight+10},e)}catch(e){}},d=function(e,t,i){if(!$Support.EmbedObj||!$Support.EmbedObj.uxclientconf)return!1;var a=t.offsetHeight,s=$(t).find('[sendertype="agent"]').last().parent(),n=0,r=s.nextAll('[data-field="message"]');1<r.length?r.each(function(){n+=$(this).outerHeight(!0)}):n=r.outerHeight(!0);var d=s.outerHeight()||0,o=$(t).find(".zsiq_transferdiv").outerHeight(!0)||$(t).find("#siq_bottype").parent().outerHeight(!0)||0,m=n+o+d-a;return 0<m&&($(t).animate({scrollTop:t.scrollHeight-(a+m)},i),!0)},T=function(e,t,i){if(e){var a=t?{right:"auro",left:"-20px",opacity:"0"}:{right:"0",left:"0",opacity:"1"};e.animate(a,300,function(){i&&i(e)})}},I=function(){var s=$Support.container.find(".ziq_msg");s.each(function(e){var t=$(this);t.removeClass("single_msg lst_msg"),o(t);var 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msg-id="+$Support.formatMsgUid(e.msguid):"",F={isvisitor:o,deleted:e.deleted,msgid:q,intime:n.intime||n.chatintime,isbotchat:n.isBotChat,chid:"pastconv"==n.chatstatus?-1:n.chatID,isquestion:e.isques,istrigmsg:n.istrigmsg};F.forwardtime=n.forwardtime||0;var J=X(F);n.isBotChat&&MessageOperation.hideMsgActn(n);var G=J?' ondblclick="replymsg"':"";return["<div "+(q?'id="'+q+'"':"")+'" '+E+' class="ziq_msg '+g+x+C+'" data-field="message" '+V+' hand-off="'+pe(e)+'" '+B+z+N+' docanimationend="handleMsgAnimationEnd"'+G+">","<div "+S+v+' class="'+p+'" '+f+">"+m+$+"</div>",'<div class="msgbx_parent"  dochover="setmsgactionpos"><div class="msgbx '+L+H+y+k+'"'+W+' proptype="msgbx" >'+_+R,e.file?a||de(e,i):b+M,J,"</div></div>"+A+Y(e,n),"</div>"].join("")},updateTranscript:c,removeTyping:D,showTyping:function(e){var t=e.chid||e.enc_chid,i=ue(t)||{};if(e.isautotyping||clearTimeout($Support.autotyping),!$.isEmptyObject(i)&&i.chatdiv.length&&0==i.contentdiv.find("#siq_bottype").length){var a=e.isuseredit,s=$Support.EmbedObj?e.dname||i.attendername:Bot.getBotOBJ().name,n=!ge("",i.chatdiv)||i.presender==e.sender&&!ce(i.presender)?"":s,r=e.msglist&&e.msglist[0]?e.msglist[0].msgid:"",d=n?getEncodedText(n):" ",o="";$.trim(d)&&(o=' sendertype="agent"');var m='<div frstmsg="true" class="ziq_msg agntmsg siq-agntmsg mrgT2 siq_widget" id="bottype_msg" data-msg-usrname-id="'+r+'"><div purpose="name"'+o+' class="siq-user-name dib-mid mB5">'+d+'</div><div class="msgbx" id="siq_bottype">'+g()+"</div></div>",l=(e.meta||{}).handoff_config||{};c({html:m,ignorebotcommand:e.ignorebotcommand,sender:e.sender||" ",istyping:!0,handoff_config:l},t),a||(i.presendername=s,K=s)}},getCustomArticleCard:function(l){if(!l)return"";if("resource-share"==l.subtype)return $Temp.getResourceSharingHTML(l);var e=$Support.EmbedObj,t=e&&e.nonceval?"":' onload="$Support.handleUploadImageLoad( this )"',i=l.owner_imgkey?'<img src="'+_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/userimg/"+l.owner_imgkey+'/photo.ls?nocache=1">':"";return'<div class="posrel"><div class="cmpnt-wrap">'+(l.image?'<div class="cmpnt-sldimg" documentclick="imagepreview"><img src="'+l.image+'" chatmsgtype="image" '+t+' style="display: none;"></div>':"")+'<div class="cmpnt-body-cont cmpnt-artl-cont"><div class="cmpnt-hdln">'+(l.title?getEncodedText(l.title):"")+'</div><div class="cmpnt-desc lH20">'+getEncodedText(l.description||"")+"</div>"+(l.owner_name?'<div class="mT15"><div class="dib-mid cmpnt-atrlimg">'+i+'</div><div class="dib-mid cmpnt-artl-desc">'+LSResource.getRealValue("article.by")+" <em>"+getEncodedText(l.owner_name)+"</em></div></div>":"")+(l.articles&&l.articles.length?function(e,t){var i="";for(var a in e){var s=e[a],n=s.source&&"zohodesk"==s.source,r=s.id||Object.keys(s)[0],d=s.text||s[r]||"",o=s.language_code||"";d&&(d=getEncodedText(d.replace(/<br\s*\/?>/gi," ")),i+='<nav class="cmpnt-art-list"><em class="sqico-faqarticle dib-mid"></em><div class="dib-mid">'+(n?'<a class="lH20" href="'+s.url+'" target="_blank" rel="noreferrer noopener" title="'+d+'">'+d+"</a>":'<span class="lH20" lang="'+o+'" article-id="'+r+'" iscard="true" title="'+d+'">'+d+"</span>")+"</div></nav>")}var m=t?"":'<div class="cmpnt-arthd sbold">'+LSResource.getRealValue("faq.relatedarticles")+":</div>";return'<div class="mT10" id="rel-articles-'+l.id+'">'+m+i+"</div>"}(l.articles,l.hide_label):"")+"</div></div></div>"},getVideoCard:function(e){return e?'<div class="video-frame-container"><div class="video-frame"><div class="video-box"><iframe frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen="" class="video-iframe" auto="" src="'+e.url+'"></iframe></div></div></div>':""},reSetPreviousSender:function(e){e.presendername=""},scroll:M,setMessageClass:I,isMessageExist:C,getMessageID:ne,getFormatedHTML:se,getImageURL:function(e){if(!e.sender||"-1"==e.sender)return"";var t=e.sender.split("_");t=t[2]||t[0];var i=$Support.getParent;if(i&&i().$ZSIQChat.getWidgetData().commondata.UDServerRevamp){var a={"x-siq-soid":$Support.EmbedObj.soid,"x-siq-module":"operators","x-siq-type":"operator_image","x-siq-parentid":t.replace("b",""),"x-siq-resourceid":e.sender,"x-siq-filetype":"image/jpg","x-siq-lsid":$Support.EmbedObj.livelsid};return i().UDHandler.getUDDownLoadLink(a)}return _SCHEMA+"://"+_EMBEDSERVERURL+"/"+CommonUtil.getScreenName()+"/userimg/"+t.replace("b","")+"/photo.ls?nocache=1"},getMessageDelay:function(e){var t=r((e||{}).meta);if(((e||{}).meta||{}).info_type)return t;if(null==t){var i=(e||{}).msglist;if(i&&0<i.length){var a=i[0];t=r(a.meta)}}if(n)return n;var s=(t=null!=t?t:2e3)-((new Date).getTime()-Message.getLastMessagePostTime());return 0<s?s:0},isLocalUser:ce,isInValidVisitorName:le,getChatWindowOBJ:ue,getFileAttachHTML:de,isAnnonUser:me,checkMardownClass:o,parseTextMessage:function(e){if(e.isfileatt)return e.msg.comment;var t=e.msg;return"string"==typeof t&&(t=$Support.Util.sanitizeMessage(t).replace(/\n/gi,"<br>")),t=ce(e.sender)?t:Markdown.apply(t),t=ZSIQTranscript.getFormatedHTML(t)},getEditMsgHTML:oe,isTypingShown:O,removeBotResetter:function(e){e.chatdiv&&e.chatdiv.find('[proptype="flowresetter"]').remove()},getImageURLFromIMGKey:function(e){return _SCHEMA+"://"+_EMBEDSERVERURL+"/"+CommonUtil.getScreenName()+"/userimg/"+e+"/photo.ls?nocache=1&nps=202"},updateBotResetter:x,animate:T,updateHandoffText:q,setMessageDelay:function(e){n=r(e.meta)}}}();$Support={LSDB:parent.$ZSIQLSDB?parent.$ZSIQLSDB:opener?opener.$ZSIQLSDB:void 0,convlistindex:0,convlistlimit:{1:5,2:6,3:7},unReadChat:{},callParticipants:{},mediaData:{},resendProps:[],isallconvlistfetched:!1,getParent:function(){return window.parent.$ZSIQWidget?window.parent:window.opener&&opener.$ZSIQWidget?window.opener:void 0},DEPT_ONLINESTATUES:"1",DEPT_OFFLINESTATUES:"2",DEPT_ENGAGESTATUES:"3",chidmappinglist:{},joinedchatkeys:[],ismore_message_available:[],init:function(e){try{$Support.EmbedObj=new $SupportConfig(e),$Support.handlePendingCalls(),this.setTheme(e),this.setSeasonalThemeAttr(e),this.isscript="script"===e.params.src,$Support.Util.updateParentFontFamily(),this.Util.setBrowserValues(),$UI.focusMinimizeWindow(),DynamicMsg.init();try{Self.status.init()}catch(e){}if(this.cachearr={},$Support.Util.isPreview()&&parent.parent.ISCALL_FORM&&($Support.isCallForm=!0),$Support.getParent().$ZSIQUtil.startOnLoad(),this.isFetchAllFields()&&0!=ZSIQWindowView.getHomePageConvType().length)return void ZSIQConversationForm.fetchAllFields();this.handleChatWindowUI()}catch(e){}},isFetchAllFields:function(){return!(!ZSIQConversationForm||!this.EmbedObj.isformremoval||!ZSIQConversationForm.isOldFormView()&&!$Support.Util.isPreview())},showOnlyCallConsent:function(){if($Support.checkCustomFields()&&$Support.Util.validateFields($Support.contentdiv))return $Support.EmbedObj.call_status&&($Support.Util.isShowPrivacyChatConsent()||$Support.Util.isShowRecordingConsent())?void($("#onlycallconsent").length||(ZSIQWindowView.isOnlyCall()?$Support.contentdiv.append($Temp.getOnlyCallConsent()):$Support.container.find('[proptype="siqform"]').append($Temp.getOnlyCallConsent()))):$Support.handleCallView()},setEmbedLang:function(){$("html").attr("lang",$Support.EmbedObj.embedlang)},handleChatWindowUI:function(){this.setEmbedLang(),this.checkAndShowUI(),$Support.setLoadContentClass(),$Support.Util.isPreview()&&($Support.enableHeaderImage(),$CWPreview.init(),$CWPreview.handleChatWindowView(),parent.parent&&parent.parent.onloadChatWindow&&parent.parent.onloadChatWindow()),window.parent.$ZSIQChatWindow.handleESCEvent(window),window.parent.$UTSHandler.getUTSCachedata(),$Support.verifyChatDomain()&&($Support.Util.setDStorageIframe(),$Support.Util.loadPostMessage())},setSeasonalThemeAttr:function(e){var t=$("body");$Support.isSeasonalThemeEnabled=isUndefined(e.isSeasonalThemeEnabled)?$Support.isSeasonalTheme():e.isSeasonalThemeEnabled,$Support.isSeasonalThemeEnabled?(t.addClass("zsiq_seasonal"),t.attr("seasonal-type",$Support.getParent().$ZSIQChat.getSeasonalThemeObj().type)):(t.removeClass("zsiq_seasonal"),t.removeAttr("seasonal-type"))},setTheme:function(e){this.theme="theme"+e.theme},isFloat:function(){return"float"===$Support.type},checkAndShowUI:function(e,t){$Support.appendMetaTag();var i=$Support.EmbedObj;$UI.setContainer();var o=$Support.getParent().$ZSIQUtil.getAPIValues(),n=$Support.getParent().$zohosq||{};(o.floatwindowfields||o.customfield)&&$Support.handleFieldVisibility(o.floatwindowfields,o.customfield),!$Support.Util.isPreview()&&$Support.initiateConversationDB(t);var a=this.getCookieValue("ZLD"+i.livelsid);if(window.parent.$ZSIQWidget.getWidgetObject().isshowcallbubble)return $Support.container.append($Support.contentdiv=CallUIHandler.getInitialHtml()),void handleDrag();if($Support.Util.updateViewAttribute("msgarea"),$Support.Util.isPreview())return $Support.fieldlist&&ZSIQConversationForm.setFormFieldsInEobj($Support.fieldlist),i.status?$UI.init():$Support.showOfflineUI(),this.Util.setTextareaHeight(),parent.parent&&parent.parent.IS_HOMEPAGE_VIEW&&$Support.Util.showConversationEmptyPage(),$Support.handleApiData(n.values),void("function"==typeof n.previewReady&&n.previewReady());clearTimeout($Support.Util.jsdownloadtimer),a&&a.cid&&"-1"!=a.cid&&$Support.getParent().$ZSIQWidgetUI.getWidgetState()==$Support.getParent().$ZSIQWidgetUI.F_WINDOW?$Support.Util.downloadAdditionalFiles():$Support.Util.jsdownloadtimer=setTimeout($Support.Util.downloadAdditionalFiles,1e4),$Support.isConversationAllowed()||$Support.removeConvListStorage(),-1!=e&&$Support.handleApiData(n.values),this.Util.bindUtilEvents(),$Support.Util.calculateContentHeight(),ZSIQWindowView.isChatWithCall()&&$("#showsiqconv").show();var r=-1!=(($Support.EmbedObj.homepage_configs||{}).conversation_mode||[]).indexOf("call");!ZSIQConversationForm.isOldFormView()||$Support.getConversationData()||r||$("#showsiqconv").hide()},showOfflineUI:function(){$Support.Util.isPreview()&&($Support.contentdiv="",ZSIQConversationManager.resetConvDb()),$UI.updateOfflineUI(),$Support.isFloat()||this.Util.showOfflineBanner()},initiateConversationDB:function(e){var t="",i=$Support.EmbedObj,o=$Support.LSDB.getFromSession("ZLD"+$Support.EmbedObj.livelsid+"lastview"),n=$Support.getCookieValue("ZLD"+i.livelsid)||{};!$.isEmptyObject(n)&&$Support.updateCommonKeys(n);var a=n.ongoingchats||{};t=a[o]||{},!e&&$Support.processChatCookie(a,"connected",o),!$.isEmptyObject(t)&&(t.status="connected");var r=$Support.getWaitingCookie()||{};!$.isEmptyObject(r)&&$Support.updateCommonKeys(r);var s=r.ongoingchats||{};!e&&$Support.processChatCookie(s,"waiting",o),s[o]&&((t=s[o]).status="waiting");var p=$Support.getTriggerCookie();if(p){var d=p.isbottrigger;e||d?$Support.Util.handleBotTriggers(p.message,!0,o):$Support.Util.handleChatTrigger(p,!0,o),$Support.handleCallbackForchatContinue(ZSIQConversationManager.getChatWinObjById(p.winid),"Chat triggered")}var c=$Support.getQueueingCookie()||{};!$.isEmptyObject(c)&&$Support.updateCommonKeys(c);var l=c.ongoingchats||{};!e&&$Support.processChatCookie(l,"queueing",o),l[o]&&((t=l[o]).status="queueing");var u=!(p&&p.winid==ZSIQConversationManager.getcurrchatwinChid())&&$Support.isConversationAllowed();$Support.chidmappinglist[t.rcid]=t.cid||t.chid,$.isEmptyObject(t)?$Support.checkAndShowConvView(u):ZSIQConversationManager.init(t,t.status,o),delete ZSIQConversationManager.chidbeforereload,($.isEmptyObject(a)&&$.isEmptyObject(s)&&$.isEmptyObject(p)&&$.isEmptyObject(l)||e)&&(ZSIQConversationManager.populateInitialScreen(),ZSIQConversationForm.checkAndGetFormTranscript()),$Support.getQueuePositions(l)},processChatCookie:function(e,t,i){for(var o in e)if(e.hasOwnProperty(o)&&o!==i){var n=e[o];$Support.chidmappinglist[n.rcid]=n.cid||n.chid,ZSIQConversationManager.init(n,t,i)}},checkAndShowConvView:function(e){if(e)$Support.container.find("#showsiqconv").click();else{var t=$Support.getRecentLiveChatid();t&&$Support.Util.showMessageAreaUI("convmsg","",$("<div></div>").attr("chid",t))}},handleFieldVisibility:function(e,t){var i=$Support.EmbedObj,n=[];if(i.status&&e&&e.online?n=e.online.split(","):!i.status&&e&&e.offline&&(n=e.offline.split(",")),t&&0!=t.length)try{$.each(t,function(e,t){t.index=e;var i=t.name;if(n.length,/^_default./.test(i)){var o=i.replace("_default.","");0<=["name","email","phone"].indexOf(o)&&-1==n.indexOf(o)&&n.push(o)}})}catch(e){}if(n.length){i.eprops.isname[0]=!1,i.eprops.isemail[0]=!1,i.eprops.isphoneno[0]=!1;for(var o=0;o<n.length;o++){"contactnumber"!=n[o]&&"phone"!=n[o]||(n[o]="phoneno");var a="is"+n[o];i.eprops[a]&&(i.eprops[a][0]="true")}}},setAttenderCookie:function(e,t){var i=$Support.EmbedObj,o=$Support.getCookieValue("ZLD"+i.livelsid)||{};((o.ongoingchats||{})[t]||{}).attender=e.attender,this.LSDB.setCookie("ZLD"+i.livelsid,o,31e4)},startChat:function(){ZSIQConversationManager.init({winid:(new Date).getTime()},"startchat")},getFormContainer:function(){return $("#siqform").length?$("#siqform"):$Support.container},updateInputValues:function(e){var o=e||{};$Support.getFormContainer().find("[purpose]").each(function(){var e=$(this),t=e.attr("purpose"),i=e.val()||e.attr("val");if(isUndefined(i)||""==i)return!0;"question"==t||"department"==t?o[t]=i:$Support.EmbedObj[t]=i}),$Support.updateVisitorName()},updateVisitorName:function(){var t=$Support.EmbedObj;if(!t.visitorname){var e=t.visitoremail;if(e)t.setVisitorName(e.split("@")[0]);else try{var i=$Support.getParent().$UTSHandler.getUTSName();i.name==i.token&&i.name.match(/^[0-9]/)?t.setVisitorName("Visitor "+i.name):i.name!=i.token&&i.name?t.setVisitorName(i.name):t.setVisitorName("Visitor "+Math.round(1e5*Math.random()))}catch(e){t.setVisitorName("Visitor "+Math.round(1e5*Math.random()))}}},storeInCookie:function(e,t,i){var o=parent.$ZSIQCookie?parent.$ZSIQCookie:opener?opener.$ZSIQCookie:void 0;e=_SCREENNAME+"-"+e,o.set(e,t,i)},populateChatKeysFromJSAPI:function(e){var t={referer:"referrer",cpage:"currentpage"},i=$Support.getParent()&&$Support.getParent().$zv;if(i)for(var o in e=e||{},t)i[o]&&(e[t[o]]=i[o])},addVisitor:function(){var l=this,u=l.EmbedObj,e=u.visitoremail;ZSIQTranscript.isInValidVisitorName()&&e&&u.setVisitorName(e.split("@")[0]);var t=$Support.getParent(),i=(t.$ZSIQUTS.isTrackingLive(),t.$ZSIQUtil.getAPIValues()),o=ZSIQConversationManager.getChatWinObjById(u.curraddvistid),n="";parent.$zohosq._directcall&&(o.question=LSResource.getRealValue("av.info.callquesmsg",u.visitorname),u.isaudiocall=!0);var g=lsnocachefix("json");$Support.populateChatKeysFromJSAPI(g),void 0===o.question&&(o.question=$.trim(o.composer.val())),o.getComposer().val(""),$.extend(g,Browser.getInfo(),{referrer:processInput("trimlength",g.referrer,3e3),currentpage:processInput("trimlength",g.currentpage,950),name:u.visitorname,lsid:u.livelsid,email:processInput("emailid",u.visitoremail),ques:o.question,deptid:o.department,annonid:u.vwmsid,platform:navigator.platform,embeduniquename:u.embedname,autotrigger:o.istrigmsg}),$.extend(g,$Support.getCaptcha);var a=u.uvid||parent.$ZSIQUTS.get("_zldt");a&&(g.uvid=a,u.uvid=a),o.istrigmsg&&$Support.Util.handleCallbacks("visitor.triggerresponded",{});var r=o.attender||u.lastattender,s=this.LSDB.get("ZLDPERSONALIZE");null!=r&&""!=r?(g.attender=r,o.isbottrigmsg&&(o.isBotChat=!0)):$Support.getParent().$ZSIQChat.getWidgetData().widgettype==$Support.getParent().SIQ_PERSONALIZE&&s&&(g.attender=s),u.visitorphone&&(g.phone=$.trim(u.visitorphone));var p=o.attenderemail||u.lastattenderemail;!p&&i.agent&&(p=u.attenderemail),p&&(g.attenderemail=p);var d=t.$ZSIQUtil.getAvuid();d&&(g.avuid=d);var c=t.$ZSIQUtil.getAPIVisitorID();c&&(g.cvuid=c);var m=t.$ZSIQUtil.getZldp(u.embedname);m&&(g._zldp=m);var h=i.seclocation;h&&(g.address=$Support.getSecLocationAPIObj(h));var v=u.cinfo;if($Support.getParent().$ZSIQChat.getWidgetData().embedobj.ismailchimpenabled&&!$Support.getParent().$ZSIQChat.istrackedfrommailchimp){if(g.mc_cid=$Support.getParent().$ZSIQUtil.getURLParameterByName("mc_cid"),g.mc_eid=$Support.getParent().$ZSIQUtil.getURLParameterByName("mc_eid"),null!=g.mc_cid&&""!=g.mc_cid&&null!=g.mc_eid&&""!=g.mc_eid)$Support.storeInCookie("mc_cid",g.mc_cid,864e5),$Support.storeInCookie("mc_eid",g.mc_eid,864e5);else if(f=$Support.getCookieValue("mailchimp")){var S=f;"string"==typeof f&&(f=JSON.parse(S)),S.name&&(g.name=S.name),S.email&&(g.email=S.email)}else g.mc_cid=$Support.getCookieValue("mc_cid"),g.mc_eid=$Support.getCookieValue("mc_eid");null!=g.mc_cid&&""!=g.mc_cid&&null!=g.mc_eid&&""!=g.mc_eid||(g.mc_cid=void 0,g.mc_eid=void 0)}else{var f;(f=$Support.getCookieValue("mailchimp"))&&("string"==typeof(S=f)&&(f=JSON.parse(S)),S.name&&(g.name=S.name),S.email&&(g.email=S.email))}var C=u.exid;C&&(g.exid=C),v&&("object"==typeof v&&(v=JSON.stringify(v)),g.cinfo=v),$Support.Util.isCampaignEnabled()&&$Support.subscribe&&(g.subscribe="true");var b=$Support.getParent().$ZSIQUtil.getAPIValues();(b.mtrigger||b.triggermsg)&&o.pmsg&&!o.isbottrigmsg&&(g.prevtrigg=o.pmsg),b.waitime&&(g.custom_waitime=b.waitime);var I=$Support.getParent().$UTSHandler.getUTSSID();I&&(g.uts_session_id=I),ZSIQConversationForm.checkContextInitiated()&&ZSIQConversationForm.getFormType()==CLASSIC_VIEW&&(g.form_response=ZSIQConversationForm.getFormatedResponse()),b.e_name&&(g.siq_name=b.e_name),b.e_email&&(g.siq_email=b.e_email),parent.$zohosq._directcall?(g.isaudiocall=!0,g.conversationtype=0):g.includebots=!0,g.sid=LSMessanger.getSid(),g.questionasmessage=!0,Message.updateLastMessagePostTime(),g.tzoffset=-1*(new Date).getTimezoneOffset()*6e4;var w=$Widget.getMetaData();w&&(w.value="object"==typeof w.value?JSON.stringify(w.value):""+w.value,g.meta=JSON.stringify(w),$Widget.clearMetaData());var D=$Support.getParent().$ZSIQChat.getScriptSource();if(D&&1<D.split("?").length&&(n="?"+D.split("?")[1]),!g.ques){g.ques=$Support.LSDB.getFromLocalStorage(o.winid+"ques");try{throw new Error}catch(e){var y=e.stack,O=JSON.stringify(y);LSDebugger.postDebugInfo("Empty question call stack: "+O,null,"",!0)}}if(g.title=$Support.getParent().document.title,!g.isaudiocall){var E=$Support.EmbedObj,j=E.eprops,_=ZSIQConversationForm.getFormType(),U=!1,k=$Support.getParent(),T=k.$zv,M={formType:{1:"Inline",2:"Traditional",3:"Conversation"}[_],isUtsInitialized:k.$ZSIQ_UTSinitialized};if("true"===j.isname[1].ismandatory&&ZSIQTranscript.isInValidVisitorName(g.name)){var A=E.name||T.name;(M.name=A)||(U=!0)}if("true"===j.isemail[1].ismandatory&&!g.email){var L=E.email||T.email;M.email=L,(g.email=L)||(U=!0)}if("true"===j.isphoneno[1].ismandatory&&!g.phone){var q=$.trim(E.phone||T.phone);M.phone=q,(g.phone=q)||(U=!0)}U&&LSDebugger.postDebugInfo("Mandatory fields missed details"+JSON.stringify(M),null,"",!0)}var Q=parent.$ZSIQWidget,Z=Q.getEmbedObject(),B=Z.pinfo;if(B&&B.cookieSegregation){var R=Q.getWidgetObject().privacyconfig.notify_cookies.code,P=[];if("custom"==Z.pinfo.cookiePreference||2==R){var V=parent.$ZSIQUtil.cookieConfig;V.isAnalytics&&P.push("analytics"),V.isFunctionality&&P.push("performance")}else 1==R&&(P=["performance","analytics"]);g.cookie_preferences=JSON.stringify(P)}LSDebugger.postDebugInfo("Addvisit start time: "+(new Date).getTime(),null,"",!0),this.handleAjax("addvist",g,!0,function(e){var t=e.objString,i="chat_queue"==e.module,o=ZSIQConversationManager.getChatWinObjById(u.curraddvistid||t.CHID);$Support.LSDB.remove(o.winid+"ques");var n=$Support.cachearr[u.curraddvistid];if(n&&($Support.cachearr[t.CHID]=n,delete $Support.cachearr[u.curraddvistid]),"EMBED_NOT_ALLOWED"!=t.exception)if(window.parent.BOT_DELAY_CONF&&$Support.isBotAvailable(g.deptid)||$BotImpl.enableComposer(),$Support.updateDynamicKeys(t),ZSIQConversationForm.clearSessionStorage(),t.CLEARBITINFO&&(DynamicMsg.updateClearBitValues(JSON.parse(t.CLEARBITINFO)),delete t.CLEARBITINFO),DynamicMsg.setValues(t),"object"!==e.objType||"EMBEDOFFLINE"!==t.ERROR){var a=t.ATTENDER;if(a&&o.attender!=a&&(o.attendername=o.attenderemail),$Support.chidmappinglist[t.RCHID]=t.CHID,o.attender=a,o.VISITID=t.VISIT_ID,o.RCHID=t.RCHID,o.chatID=t.CHID,o.visitorID=t.CU_ID,o.setBotChatStatus&&o.setBotChatStatus(t.ISBOTCHAT),u.curraddvistid&&o.updateChatInfoinInstanceDom(),!o.updateVisitorData||t.NAME==(u.visitorname||"").toLowerCase()&&t.EMAIL==(u.visitoremail||"").toLowerCase()&&t.PHONE==(u.visitorphone||"")?o.updateVisitorData&&delete o.updateVisitorData:(u.curreditwinid=o.chatID,$Support.updateVisitorInfo(u.visitorname,u.visitoremail,u.visitorphone),delete o.updateVisitorData),delete $Support.EmbedObj.curraddvistid,MessageOperation.showMsgActn(o),u.isaudiocall||$UI.hideCaptcha(),l.deleteTriggerCookie(),l.handleTrigAddVist(t,o),!i)if(o.istriggeredchat||"connected"===o.chatstatus)l.setCookie(o);else{t.media&&(o.isdirectcall=!0),LSDebugger.postDebugInfo("Latency check : server in time: "+(new Date).getTime()+", time diff:"+t.DIFFTIME,null,"",!0);var r=(new Date).getTime()-parseInt(t.DIFFTIME)-o.intime;o.latency=r/(o.remwaitingtime+r)*o.stepinterval,l.setWaitingCookie(o),LSDebugger.postDebugInfo("Waiting time latency - splitted the addvist delay into equal intervals chid: "+o.chatID+"; Latency:"+o.latency+"; currentwaittime:"+o.waitingtime,null,"",!0)}delete o.rating;var s={name:u.visitorname,email:u.visitoremail,question:o.question,visitid:o.VISITID,department:$Support.getDeptName(o.department)};if(s.phone=o.visitorphone?$.trim(o.visitorphone):"",s.customfields=u.cinfo?u.cinfo:"",$EmbedManger.UI.updateVisitorName(s),o.istriggeredchat?l.Util.handleCallbacks("visitor.triggeredchat",s):l.Util.handleCallbacks("visitor.chat",s),u.isaudiocall&&!$Support.isCallForm||$Support.handleOnGoingchatActionsInConversation("newchat",o),t.media){var p=JSON.parse(t.media);for(var d in p){var c=p[d];"call_queue"==e.module&&(c.isCallQueued=!0,c.average_response_time=t.average_response_time);try{SiqAVRouter.container.audioImpl.onDirectCallStarted(c)}catch(e){}$Support.audioid=c.id}o.isdirectcall=!0,o.media=p[0]}i||!o.wait_div||o.wait_div.length||JSON.parse(t.ISBOTCHAT)||o.istriggeredchat||(o.handleWaitingDisplay(),$UI.populateVisitorQuestion()),delete u.isaudiocall,o.abusiveendedchid==o.RCHID&&LSMessanger.joinchat(o.chatID,u.vwmsid,"","",o.visitorID),i&&o.handleQueueDisplay({average_response_time:t.average_response_time,position:t.current_position})}else l.handleAddVisitStatusChange(t,o.winid,g.isaudiocall);else $Support.removeWidget()},function(e){e=e||{},LSDebugger.postDebugInfo("Visitor Side add visitor failed - error status: "+e.status+" ; date: "+new Date+"; vwmsid:"+u.vwmsid,null,"",!0),!CommonUtil.handleJWTErrorResponse(e)&&l.addVisitErrorHandling(e),delete u.curraddvistid,$Support.LSDB.removeSessionStore("ZLD"+u.livelsid+"lastview");try{SiqAVRouter.container.audioImpl.clearOngoingCallDataOnFailure()}catch(e){}delete u.isaudiocall,ZSIQConversationForm.clearSessionStorage(),$Support.handleCallEnd("",!0)},"",!0,n)},addVisitErrorHandling:function(e){if(/module/.test(e.responseText))try{var t=JSON.parse(e.responseText),i=t[0].objString.digest;i?setTimeout(function(){$UI.showCaptcha(i)},300):$UI.updateOfflineUI();var o=t[0].objString;return void("1023"===o.errorCode&&$UI.showBanner(o.errorMessage,!0))}catch(e){}},updateAddVistObj:function(e){var t=this.EmbedObj,i=e.NAME;t.setVisitorName(i),t.setVisitorEmail(e.EMAIL),t.setVisitorID(e.CU_ID),LSMessanger.setNickName(i)},handleTrigAddVist:function(e,t){var i=e.ADDINFO;i&&(i=JSON.parse(i),t.istrigmsg&&i[ADDINFO_TRIGGER]&&(t.istriggeredchat=!0,delete t.istrigmsg,t.chatID=e.CHID),t.isBotChat&&($UI.appendTransferDiv(t),delete t.istriggeredchat))},isOfflineChat:function(e){var t=ZSIQConversationManager.getChatWinObjById(e);return-1==t.chatID&&-1!=t.visitorID&&t.isofflinechat},handlePickUp:function(e){var t=this.EmbedObj,i=$Support.isOfflineChat(e.visitorid);if($Support.chidmappinglist[e.rchid]=e.chid,t.curraddvistid||i){var o=t.curraddvistid||e.visitorid,n=ZSIQConversationManager.getChatWinObjById(o);$Support.removeWtimeCookie(t.curraddvistid),n.chatID=e.chid,n.attender=e.attender,n.attendername=e.attendername,n.attenderzuid=e.attenderzuid,n.attenderimagefkey=e.image_fkey,n.isBotChat=1==e.isbotpickup,n.RCHID=e.rchid,n.visitorID=e.visitorid,n.updateChatInfoinInstanceDom(),delete t.curraddvistid}(n=ZSIQConversationManager.getChatWinObjById(e.chid)).isBotChat=""+e.isbotpickup=="true",""+e.isbotpickup=="true"&&(e.isBotChat=!0),n.botchatprops={status:"connected"},n.chatstatus="connected",n.attender=e.attender,!n.isBotChat&&MessageOperation.showMsgActn(n),n.isBotChat&&(n.contentdiv.stop(!1,!1,!0),n.chatmaindiv&&n.chatmaindiv.addClass("bot_chat")),!n.isBotChat&&ZSIQTranscript.removeTyping(!0),this.removeWaitingCookie(n.chatID),$Support.removeWtimeCookie(n.chatID),this.removeBroadCast(n),n.composer&&n.composer.removeAttr("disabled"),$UI.removeCWaitHandler(),n.removeWaitingTimeValues(),n.handlePaste(),n.chatID=e.chid,n.visitorID=e.visitorid,n.attenderZUID=e.attenderzuid,n.attenderuseragent=e.attender_useragent,t.chatintime=$Support.intime,n.hideBanner(),n.attenderimagefkey=e.image_fkey,n.attender_callenabled=e.attender_callenabled,n.attender_screenshare_enabled=e.attender_screenShareEnabled,$UI.setInnerHeader(e);try{SiqAVRouter.container.detailsHandler.triggerIconCheck(n.RCHID)}catch(e){}n.attendername=getUnescapedText(e.attendername),n.attenderemail=e.attenderemail,n.attenderaboutme=e.aboutme,DynamicMsg.updateValue("attendername",t.attendername),DynamicMsg.updateValue("attenderemail",t.attenderemail),!t[e.chid+"joinchatpending"]&&LSMessanger.joinchat(e.chid,t.vwmsid,"","",n.visitorID),this.setCookie(n),n.removeQueueCookie(),$UI.populateUserAction(n),n.populateIcon();var a=parseInt(e.pickuptime)-parseInt(n.intime),r={attendername:n.attendername,attenderemail:n.attenderemail,visitid:n.VISITID,waitingduration:a};$Support.Util.handleCallbacks("visitor.attend",r),$Support.handleOnGoingchatActionsInConversation("pickupchat",n),$EmbedManger.setQuitStatus(!1)},sendMessage:function(e,t,i){var o=t.attr("txtarea-id"),n=ZSIQConversationManager.getChatWinObjById(o);if(!n.isbottrigmsg||!$Support.checkAndShowMandatoryFields(t,n)){if(n.isBotChat&&($Support.clearBotQuestionTimeout(),$Support.updateSIQFields({value:e})),"reply"==t.attr("msgtype"))return(n.msgreply_to||{}).visitorreply=!0,MessageOperation.sendReplyMessage({msg:e,visitorid:n.visitorID,composer:t,contentdiv:n.contentdiv,chid:n.chatID,msgreply_to:n.msgreply_to}),void delete n.msgreply_to;this.EmbedObj;var a=n.chatID,r=ZSIQConversationForm.checkContextInitiated();if(-1!==n.visitorID)return t.val(""),n.checkAndFocusMessageArea(),Message.send(a,e,i),n.isBotChat&&$TH.checkAndShowBotTyping&&$TH.checkAndShowBotTyping(n.department,!0),!1;r||(-1!==a?this.joinProactiveChat(e,n):n.isbottrigmsg&&this.handleBotTriggerReply(e,t))}},handleBotTriggerReply:function(e,t,i){if($Support.EmbedObj,i=i,t){t.val(""),this.enableTextarea(t);var o=t.closest("section [data-id]").attr("data-id");i=ZSIQConversationManager.getChatWinObjById(o)}i&&(i.istriggeredchat=!0,i.question=e,$Support.updateVisitorName(),$Support.Util.removeSendClickAction(),i.getComposer().attr("dockeyup","sendmessage"),i.initiateChat())},handleSendMessage:function(e,t,i,o,n){try{var a=e&&e.attr("txtarea-id"),r=ZSIQConversationManager.getChatWinObjById(a);r.endtimer&&this.clearEndTimer(r),16!=t&&!o&&Self.status.active(i)}catch(i){}if(this.Util.handlePredictMsg(e),13==t&&i.shiftKey)return!o&&this.Util.calculateTextareaHeight(r),!0;if("function"==typeof n?n(e):this.toggleSendButton(e),13==t){if(!Smiley.handleInSertSmiley(null,i.target))return!o&&this.Util.calculateTextareaHeight(r),!1;"function"==typeof o?o(e):this.triggerSendMessage(e),i.preventDefault()}var s=$Support.EmbedObj.eprops;JSON.parse(s.showsmiley)&&Smiley.checkAndTriggerSmiley(i,t),!o&&this.Util.calculateTextareaHeight(r)},toggleSendButton:function(e,t){var i=$Support.EmbedObj,o=ZSIQWindowView.isOnlyCall()||$Support.isCallForm,n=(e=e||$Support.getComposer()).attr("txtarea-id")||e.closest("section [fdbkarea-id]").attr("fdbkarea-id");if(n||e){var a=ZSIQConversationManager.getChatWinObjById(n),r=$.isEmptyObject(a)?$Support.contentdiv:a.contentdiv,s=ZSIQConversationForm.isOldFormView();if(!t){if(!r)return;(t=r.find('[proptype="sqico-send"]')).length||!(t=$Support.container.find("footer").find('[proptype="sqico-send"]')).length&&$Temp.handleStartChatBTN(a)}var p=$("#chatconsent");if(o&&0==i.call_status&&$Support.Util.getChatConsentStatus()&&p.length&&p.on("change",function(){$Support.contentdiv.find(".makecall")[$(this).is(":checked")?"attr":"removeAttr"]("documentclick","showonlycallconsent")}),""===$.trim(e.val()))!s&&$Support.isFAQEnabled()&&t.hide(),$Support.Util.removeSendClickAction(t),$Support.validateCharLimit&&r&&r.find('[proptype="vislimit"]')[0]&&(r.find('[proptype="vislimit"]')[0].innerText="");else{t.attr("documentclick",e.attr("dockeyup")),!$Support.isNewHeader()&&t.attr("chatid",n),$Support.isNewHeader()&&$Temp.handleStartChatBTN(a),r&&r.find('[proptype="action_icons"]').addClass("show_send");var d=255-$.trim(e.val()).length;$Support.validateCharLimit&&r&&r.find('[proptype="vislimit"]')[0]&&(r.find('[proptype="vislimit"]')[0].innerText=d),!s&&t.show()}}},triggerSendMessage:function(e){var t=this.Util,i=$Support.EmbedObj,o="undefined"!=e.attr("chatid")?e.attr("chatid"):"";o=o||e&&e.closest("section [data-id]").attr("data-id");var n=ZSIQConversationManager.getChatWinObjById(o);clearTimeout(t.prdcttimer),e=n&&n.getComposer();var a=$.trim(e.val());if(""!=a){var r=Licence.verify("creditmask")&&Message.checkMaskOccurance(a,!0);if(i.creditcardmask_enabled&&r)if(i.embednewconfenabled)this.getUserConsent(1,n.winid);else{$UI.appendConsentDiv(!1,n),$Support.disableTextarea();var s=document.getElementById("msgmaindiv");Message.scroll(s)}else this.getUserConsent(0,n.winid)}},getUserConsent:function(e,t){var i=ZSIQConversationManager.getChatWinObjById(t),o=1==e,n=this.Util;clearTimeout(n.prdcttimer);var a=i.composer||$Support.getComposer(),r=$.trim(a.val()),s=r,p="";o&&(r=Message.checkMaskOccurance(r,!1),p={rawmsg:s,type:"credit_card"}),i.endtimer&&$Support.clearEndTimer(i),this.sendMessage(r,a,p),$Support.Util.removeSendClickAction(),$UI.removeConsentDiv(),$Support.enableTextarea(),$Support.Util.calculateTextareaHeight(i),n.enablepmsg=!1},getChatUserConsent:function(e,t,i,o){var n=ZSIQConversationManager.getChatWinObjById(o);$UI.removeChatConsentDiv();var a={module:"chat_consent",value:0!=e};if($Support.getParent().$ZSIQUTS.notifyCustomEvent(a),0==e)return ZSIQConversationForm.clearSessionStorage(),this.closeChatConsentCallBk(i,n),void this.checkAndPopulateLastMessage();if(!$Support.EmbedObj.status&&!i&&!$Support.isBotAvailOnEmbedNBH(n))return $Support.EmbedObj.offlinedeptid=n.department,void $Support.handleLeaveMessage(n.question);if($Support.LSDB.storeInSession(_SCREENNAME+"_gdpr_chatconsent",!0),i&&n.proactivedata)return $UI.populateUserAction(n),n.populateIcon(),handlePaste(),void $Support.startProactiveChat(n);var r=n.attender;if(!r){var s=this.LSDB.get("ZLDPERSONALIZE");r=$Support.getParent().$ZSIQChat.getWidgetData().widgettype==$Support.getParent().SIQ_PERSONALIZE&&s?s:void 0}var p=$Support.getBotUser(n.department),d=!p||r&&-1==p.indexOf(r),c=n.chatdiv.children().last().hasClass("siq-visitmsg");!n.istriggeredchat&&d?$Support.startWaitingTimer(n,!0):p&&!n.isbottrigmsg||c||(c=!0,$Support.showVisitorQuestion(n)),"true"==t||LSMessanger.sid?$Support.addVisitor():this.EmbedObj.vwmsid?LSMessanger.register($Support.Util.productCode,this.EmbedObj.vwmsid):$Support.getAnnonID($Support.EmbedObj.visitorname);var l=parent.$ZSIQChat.getWidgetData().embedobj.trigger_bot_combine;n.istriggeredchat&&l&&p&&!c&&$Support.showVisitorQuestion(n),$TH.checkAndShowBotTyping&&$TH.checkAndShowBotTyping(n.department,!0)},startWaitingTimer:function(e,t){e.showWaitingUI("",t),e.stepinterval||(e.stepinterval=500),e.waitTimer=setTimeout(function(){e.handleWaitingDisplay(!0,null)},e.stepinterval)},startProactiveChat:function(i){var e=i.proactivedata;this.EmbedObj,i.getComposer().val(""),ZSIQConversationForm.isOldFormView()&&Message.displaySendMessage(i.chatID,i.question,"",e.msgid),$Support.handleAjax("joinproactive",e,!0,function(e){if($Support.Util.handleUpdateBTN(),$BotImpl.enableComposer(),ZSIQConversationForm.clearSessionStorage(),"error"!=e.objType){var t=$Support.joinedchatkeys.indexOf(i.chatID);-1!=t&&$Support.joinedchatkeys.splice(t,1),$Support.handleJoinProActive(e.objString,i),LSMessanger.joinchat(i.chatID,$Support.EmbedObj.vwmsid,"","",i.visitorID),MessageOperation.showMsgActn(i),$Support.Util.handleCallbacks("visitor.triggerresponded",{})}}.bind(i))},closeChatConsentCallBk:function(e,t){if(e||t.istriggeredchat)return t.istriggeredchat&&t.getComposer().attr("dockeyup","triggermsg"),t.getComposer().val(""),$("#msgarea").val(""),void $Support.getParent().$ZSIQChatWindow.closeChatWindow();$Support.getParent().$ZSIQChatWindow.closeChatWindow(),setTimeout(function(){$Support.Util.closeEmbed(t)}.bind(t))},chatWindowUICallBk:function(e){if(e){var t=ZSIQConversationManager.getChatWinObjById(e),i=t.composer,o=$Support.getParent().$ZSIQUtil.getCookieValue("state");i.val(""),-1!=t.chatID&&t.chatID||t.isofflinechat||$UI.populateVisitorQuestion("",e),this.handleComposerEvents(t);var n=t.istrigmsg;if(t.proactive||n)return n||(t.updateTranscriptFromSession(),i.attr("dockeyup","sendmessage")),2==o&&$Support.getParent().$ZSIQChatWindow.expandChatWindow(),void(n&&!t.isbottrigmsg&&i.attr("dockeyup","triggermsg"));var a=this.EmbedObj.addinfo.autochat;a&&""+a=="true"&&$Support.getParent().$ZSIQChatWindow.expandChatWindow()}},handleComposerEvents:function(e){e&&e.composer.on("focus.blinktitle keyup.blinktitle click.blinktitle",function(){$Support.iscomposerfocus=!0,Message.stopBlinking()}),e&&e.composer.bind("blur.blinktitle",function(){$Support.iscomposerfocus=!1})},reJoin:function(){var e=($Support.getWaitingCookie()||{}).ongoingchats;$Support.rejoinchats(e)},rejoinchats:function(t){for(var e in t)if(t.hasOwnProperty(e)){var i=t[e],n=this,a=n.EmbedObj,o=(ZSIQConversationManager.getChatWinObjById(e),lsnocachefix("json"));o.visitorid=i.visitorID||i.vid,$.ajax({url:$Support.getAjaxURL("rejoinvisitor",dext),type:"POST",data:o,dataType:"json",beforeSend:function(e){CommonUtil.setJWTHeader(e)},success:function(e){if("error"!=e.objType){var t=e&&e[0]?e[0].objString:"",i=t.chid,o=ZSIQConversationManager.getChatWinObjById(i);if(o.chatID=i,t.visitid&&(o.VISITID=t.visitid),!t.ispickup||o.isforwardchat&&o.attender==t.attender){if(LSMessanger.joinchat(i,a.vwmsid),o.queueTimer||"queueing"==o.chatstatus)return void o.handleDequeueChat();$Support.handleCallbackForchatContinue(o,"Waiting")}else o.removeQueueCookie(),($Support.getCookieValue("ZLD"+a.livelsid).ongoingchats||{})[i]||(t.visitorid=o.visitorID,n.handlePickUp(t),$Support.handleCallbackForchatContinue(o,"Ongoing"))}},error:function(e){CommonUtil.jwtTokenFailCallback(e),CommonUtil.isJWTError(e)&&$Support.resendProps.push({chatlist:t,callbackMethod:"rejoinchat"})}})}},handleMissed:function(e,t,i,o){$UI.removeCWaitHandler(),this.missedVisitorAction(e,t,i,o)},missedVisitorAction:function(o,e,t,i){lsnocachefix("json");var n=$Support.EmbedObj;if(-1!=i.visitorID){MessageOperation.hideMsgActn(i);var a=i.visitorID+"/missed";CommonUtil.handleAjaxReq(a,"",function(e){try{var t=(e&&e.data||{}).chat_id,i=ZSIQConversationManager.getChatWinObjById(t);$Support.handleMissedVisitor(!0,o,"","",i)}catch(e){}},function(e){e=e||{};var t=JSON.parse(e.responseText)||{};t=t.error||{},LSDebugger.postDebugInfo("Visitor Side missed visitor failed - error status : "+e.status+" ; errcode : "+t.code+"; date: "+new Date+"; visitorID:"+i.visitorID,null,"",!0)})}else LSDebugger.postDebugInfo("Missed visitor not triggered - date: "+new Date+"; vwmsid:"+n.vwmsid+"; wmsstatus:"+_WMSACK+"; visitorname:"+n.visitorname+"; visitoremail:"+n.visitoremail,null,"",!0)},handleMissedVisitor:function(e,t,i,o,n){if(clearTimeout(n.waitTimer),n.queueTimer&&(n.removeQueueCookie(),n.chatdiv.find("#leavemsgonqueue").remove()),n.contentdiv&&n.contentdiv.find('[proptype="msgopr"]').remove(),n.chatmaindiv&&n.chatmaindiv.removeClass("bot_chat"),e&&($Support.updateChatCookie(n.chatID),ZSIQTranscript.removeBotResetter(n),n.callquitstatus=!0,LSMessanger.disable(),!n.iscallskip)){if(t&&"ONHAS"==t)$Support.init($Support.getParent().$ZSIQWidget.getEmbedObject()),$Support.getParent().$ZSIQChatWindow.constructIframe();else if(!n.waitingtime||n.waitingtime<=0||n.isdirectcall){var a=$Support.EmbedObj;if($Support.resetChatAndShowOfflineUI(o,"",n.chatID),!i){var r={name:a.visitorname,email:a.visitoremail,question:n.question,visitid:n.VISITID};r.phone=a.visitorphone?a.visitorphone:"",r.customfields=a.cinfo?a.cinfo:"",$Support.Util.handleCallbacks("visitor.missed",r)}if(n.media&&n.media.isCallQueued)try{SiqAVRouter.container.audioImpl.handleQueuedCallMiss(n.media)}catch(e){}}var s={};s.chid=n.lchid,$Support.handleOnGoingchatActionsInConversation("missedchat",s)}},handleBotBusy:function(e){var t=ZSIQConversationManager.getChatWinObjById(e);$UI.removeTransferDiv("",t),$Support.updateChatCookie(t.chatID),$Support.resetChatAndShowOfflineUI(!0,!0,e)},handleBotTransferMissed:function(e){var t=ZSIQConversationManager.getChatWinObjById(e);$UI.removeTransferDiv("",t),delete t.isforwardchat,$Support.removeWaitingStorages(t,!0),$Support.handleMissedVisitor(!0,"AGENTS_REJECTED","","",t)},handleAgentsOfflineForTransfer:function(e){$Support.LSDB.set("ZLD"+e+"transfer_state",{state:"offline"}),$UI.showOperatorOffline(ZSIQConversationManager.getChatWinObjById(e))},resetChatAndShowOfflineUI:function(e,t,i){$Support.EmbedObj;var o=ZSIQConversationManager.getChatWinObjById(i);$Support.removeWaitingCookie(i),$Support.removeWtimeCookie(i),$UI.showMissedVisitorBanner(e,t,o),o.lchid=i,o.chatID=-1,o.chatstatus="missed",o.composer&&o.composer.after($Temp.handleMissedChatBtns(o)),$BotImpl.resetDisableComposerTimer(),$Support.isNewHeader()?$("#sqico-send").attr("title",LSResource.getRealValue("embed.submit")):o.composer&&o.composer.after($Temp.getSendIcon(!0).replace(/{SQICOSEND}/g,i))},transferMissedLeaveMessage:function(e){$Support.callquitstatus=!0,LSMessanger.disable(),$Support.removeChatCookie();var t=$Support.EmbedObj;t.setPrevCHID(t.chatID),t.setChatID(-1),$BotImpl.resetDisableComposerTimer();var i=!1;"offline"==e.attr("purpose")&&(i=!0),$TH.handleMissedStatus(i)},handleLeaveMessage:function(e,t){var i=ZSIQConversationManager.getChatWinObjById(t);$Support.isBotAvailOnEmbedNBH(i)?ZSIQConversationForm.isOldFormView()?$Support.startChat():i.initiateChat():$Support.sendOfflineMsg(e,t)},getComposer:function(){return $Support.composer||$("#msgarea")},sendOfflineMsg:function(e,r,t,s,p){var i={},d=$Support,c=d.EmbedObj,l=d.getComposer(),u=$.trim(l.val())||e,o=ZSIQConversationManager.getcurrchatwinobj();u||(u=o.composer&&o.composer.val()),!ZSIQConversationForm.isOldFormView()&&o.composer&&o.composer.attr("disabled",!0),$Support.getParent().$ZSIQUTS.isTrackingLive(),$Support.populateChatKeysFromJSAPI(i);var n=c.offlinedeptid||(p?c.call_department:c.department);$.extend(i,Browser.getInfo(),{referrer:processInput("trimlength",i.referrer,3e3),currentpage:processInput("trimlength",i.currentpage,950),lsid:c.livelsid,email:processInput("emailid",c.visitoremail),name:c.visitorname,msg:u,deptid:n,isengaged:d.engaged||!1}),t&&(i.vwmsid=t),this.updateDynamicKeys(i),c.visitorphone&&(i.phone=c.visitorphone),c.uvid&&(i.uvid=c.uvid);var a=$Support.getParent().$ZSIQUtil.getAvuid();a&&(i.avuid=a);var g=$Support.getParent().$ZSIQUtil.getZldp(c.embedname);g&&(i._zldp=g);var m=$Support.getParent().$ZSIQUtil.getAPIVisitorID();m&&(i.cvuid=m);var h=c.exid;h&&(i.exid=h);var v=c.cinfo;v&&("object"==typeof v&&(v=JSON.stringify(v)),i.cinfo=v),$Support.Util.isCampaignEnabled()&&$Support.subscribe&&(i.subscribe="true");var S=$Support.getParent().$ZSIQUtil.getAPIValues(),f=S.seclocation;f&&(i.address=$Support.getSecLocationAPIObj(f)),S.e_name&&(i.siq_name=S.e_name),S.e_email&&(i.siq_email=S.e_email);var C,b,I=this.LSDB.get("ZLDPERSONALIZE");if($Support.getParent().$ZSIQChat.getWidgetData().widgettype==$Support.getParent().SIQ_PERSONALIZE&&I){i.attender=I;var w=$Support.getParent().$ZSIQWidgetUI.getUserObj(I);C=w.name,b=w.image_fkey}var D=c.attenderemail;D&&(i.attenderemail=D),i.includebots=!0,$Support.LSDB.storeInSession(_SCREENNAME+"_gdpr_chatconsent",!0),$UI.removeOfflineConsentDiv(),d.handleAjax("leavemsg",i,!0,function(e){if("EMBED_NOT_ALLOWED"==e.objString.exception)return ZSIQConversationForm.clearSessionStorage(),void $Support.removeWidget();if("error"!=e.objType&&"leavemsg"==e.module){var t=e.objString;if("object"===e.objType&&"EMBEDONLINE"===t.ERROR)return ZSIQConversationForm.clearSessionStorage(),void d.handleLeaveMessageStatusChange(t,r,p);$EmbedManger.setQuitStatus(!0);var i=$Support.getAggregateStatus(c.deptlist),o=d.engaged?c.engagedrespmsg:i[0]&&c.deptofflinerespmsg?c.deptofflinerespmsg:c.offlinerespmsg;o=p&&getEscapedText(c.call_messages.offline_response)||o,DynamicMsg.updateValue("visit_id",t.visit_id),$Support.Util.removeSendClickAction(),$Support.bannertimeout=setTimeout(function(){$UI.showBanner(DynamicMsg.fillValues(o,"",!0),!0,$Support.Util.handleMinimizeinBannerTimeout,5e3),$("#info_banr").removeClass("relate"),$Support.Util.setTextareaHeight()},700),l.val("");var n={name:c.visitorname,email:c.visitoremail,question:u,visitid:t.visit_id};n.phone=c.visitorphone?c.visitorphone:"",n.customfields=c.cinfo?c.cinfo:"",$Support.Util.handleCallbacks("visitor.offline",n);var a={};a.question=getEscapedText(u),a.endtime=t.servertime,a.name=t.name,a.visitorid=t.encvisitorid,a.department=t.deptid,a.type=t.type,t.enc_chid&&(a.chid=t.enc_chid),C&&(a.attender=C,a.attender_imgkey=b),r&&$Support.convlistcontainer.find("[chid="+r+"]").remove(),$Support.handleOnGoingchatActionsInConversation("leavemsg",a),s&&s(t.enc_chid,t.media_id)}},"","",!0)},setInfoCookie:function(e){var t=$Support.EmbedObj,i=$Support.container,o={question:e};CommonUtil.addIfExists(o,"name",i.find('[info = "name"]').val()),CommonUtil.addIfExists(o,"email",i.find('[info = "email"]').val()),CommonUtil.addIfExists(o,"phone",i.find('[info = "phone"]').val()),this.LSDB.set("ZLD"+t.livelsid+"VISITORINFO",o,6e4)},handleTriggerMsg:function(e,t,i){if(13==t&&i.shiftKey)return!0;$Support.toggleSendButton(e),13===t&&this.startTriggerChat(e)},checkAndShowMandatoryFields:function(e,t){return!(-1!=t.department&&!$Support.Util.IsMandatoryFieldsAvailable()||(t.disableTextarea(e),t.showUserEditUI("","","trigger"),ZSIQConversationForm.isOldFormView()&&$Support.container.find('[documentclick="updateuserdetails"]').attr("callback","trigger"),0))},startTriggerChat:function(e,t){if(e||t){var i=(e=e)?e.attr("txtarea-id")||e.attr("chatid"):"";if(e=(t=i?ZSIQConversationManager.getChatWinObjById(i):t).getComposer(),""===$.trim(e.val()))return!1;if(t.istriggeredchat=!0,$Support.Util.removeSendClickAction(),!$Support.checkAndShowMandatoryFields(e,t)){var o=t.chatID;if(t.isbottrigmsg&&(!o||"-1"==o)){var n=$.trim(e.val());return e.val(""),t.question=n,ZSIQTranscript.updateTranscript({html:ZSIQTranscript.getTranscript({msg:n,sender:$Support.EmbedObj.vwmsid},"",i),ispopulate:!0},i),void $Support.handleBotTriggerReply(n)}$Support.enableTextarea(e),$Support.updateVisitorName(),$Support.Util.removeSendClickAction(),t.getComposer().attr("dockeyup","sendmessage"),t.initiateChat()}}},showVisitorQuestion:function(e){$Support.EmbedObj,void 0===e.question&&(e.question=$.trim(e.composer.val()),e.composer.attr("dockeyup","sendmessage").val("")),e.istrigmsg=!1,e.hideUserEditUI(),$UI.populateVisitorQuestion("",e.winid),e.istriggeredchat&&(e.istrigmsg=!0)},disableTextarea:function(e){(e=e||$Support.getComposer()).attr("disabled","true")},enableTextarea:function(e){(e=e||$Support.getComposer()).removeAttr("disabled")},missedLeaveMsg:function(e,t,i){var o=$Support;o.ismissed=!0;var n=e&&(e.attr("txtarea-id")||e.attr("chatid"))||t,a=ZSIQConversationManager.getChatWinObjById(n);a.chatstatus&&delete a.chatstatus;var r=(e=a.composer).parent()[0].querySelector("#zsiq-voicenote");r&&(r.style="display:none"),eobj=o.EmbedObj;var s=$.trim(e.val());if(s=i?"":s,Licence.verify("creditmask")&&Message.checkMaskOccurance(s,!0)){$UI.appendConsentDiv(!0,a),a.disableTextarea(e);var p=a.contentdiv.find('[proptype="msgmaindiv"]');Message.scroll(p)}else this.getMissedUserConsent(0,a.winid,i)},getMissedUserConsent:function(e,t,i){$EmbedRest.getMissedUserConsent(e,t,i)},setCookie:function(e){var t=this.EmbedObj,i=$Support.getCookieValue("ZLD"+t.livelsid)||{},o=i.ongoingchats||{};if(clearTimeout($Support.timer),i.name=t.visitorname,i.email=t.visitoremail,i.phone=t.visitorphone,i.vwmsid=t.vwmsid,e){var n=e.visitorID;if(e.waitingtime||-1===e.chatID&&-1===n||"pastconv"==e.chatstatus)return;var a={cid:e.chatID,rcid:e.RCHID,did:e.department,vid:e.visitorID,vwmsid:t.vwmsid,attender:e.attender,attenderzuid:e.attenderZUID,attenderuseragent:e.attenderuseragent,uvid:t.uvid,ques:e.question,visitid:e.VISITID,imagefkey:e.attenderimagefkey},r=e.chatintime||e.intime;r&&(a.chatintime=r),e.isdirectcall&&(a.isdirectcall=!0),e.forwardtime&&(a.forwardtime=e.forwardtime),a.attender_callenabled=e.attender_callenabled;var s=$Support.getCookieValue("ZLD"+t.livelsid),p=s&&s["aboutme_"+n],d=s&&s["attname_"+n];a["aboutme_"+n]=p||e.attenderaboutme,a["attname_"+n]=d||e.attendername,CommonUtil.addIfExists(a,"attenderemail",e.attenderemail),e.proactive&&(a.isproactive=!0),e.istriggeredchat&&(a.istriggeredchat=!0),e.isBotChat&&(a.isbotchat=!0,e.botchatprops&&(a.botchatprops=e.botchatprops)),o[e.chatID]=a,i.ongoingchats=o}this.LSDB.setCookie("ZLD"+t.livelsid,i,31e4),$Support.handleDomainStorage("updatecorsdata","localstorage"),$Support.timer=setTimeout(function(){$Support.setCookie()},3e5)},setWaitingCookie:function(e){var t=this.EmbedObj;if(t.type&&"embed"!=t.type){var i=$Support.getCookieValue("ZLD"+t.livelsid+"WAITING")||{},o=i.ongoingchats||{},n=t.embedwaitingtime;if(i.name=t.visitorname,i.email=t.visitoremail,i.phone=t.visitorphone,i.vwmsid=t.vwmsid,e){var a={vid:e.visitorID,waitinghandlerprops:{intime:e.intime,latency:e.latency},chatintime:e.intime,did:e.department,chid:e.chatID,rcid:e.RCHID,ques:e.question,visitid:e.VISITID};e.isdirectcall&&(a.isdirectcall=!0),e.attender&&(a.attender=e.attender),e.isforwardchat&&(a.isforwardchat=!0),o[e.winid||e.chatID]=a,i.ongoingchats=o}this.LSDB.setCookie("ZLD"+t.livelsid+"WAITING",i,1e3*n)}},updateChatCookie:function(e){clearTimeout($Support.timer);var t=this.EmbedObj,i=$Support.getCookieValue("ZLD"+t.livelsid)||{},o=i.ongoingchats||{},n=Object.keys(o).length;if(1==n&&o[e]){var a={name:t.visitorname,email:t.visitoremail,phone:t.visitorphone};return this.LSDB.setCookie("ZLD"+t.livelsid,a,31e4),void $Support.handleDomainStorage("updatecorsdata","localstorage")}1<n&&(delete o[e],i.ongoingchats=o,i.name=t.visitorname,i.email=t.visitoremail,i.phone=t.visitorphone,this.LSDB.setCookie("ZLD"+t.livelsid,i,31e4),$Support.handleDomainStorage("updatecorsdata","localstorage"),$Support.timer=setTimeout(function(){$Support.setCookie()},3e5))},removeCacheCookie:function(e){this.LSDB.removeSessionStore(e+"_transcript")},getCookieValue:function(e){return e?this.LSDB.get(e):""},isSessionTranscriptEmpty:function(e){var t=e||this.EmbedObj.chatID,i=$Support.getTranscriptFromSession(t);return!(i&&0<i.length)},getWaitingCookie:function(){var e=this.getCookieValue("ZLD"+this.EmbedObj.livelsid+"WAITING");try{if("window"==PersonalSupport.type)return""}catch(e){}return e},getWaitingHandlerCookie:function(e){var t="ZLD"+this.EmbedObj.livelsid+"WTIME",i=((this.LSDB.get(t)||{}).ongoingchats||{})[e.winid];if(e.latency||(e.latency=0),!i)return!1;var o=(new Date).getTime()-i.previouscalltime;return i.remwaitingtime=i.remwaitingtime+parseInt(e.latency)-o,i.previouscalltime=(new Date).getTime(),this.updateWaitingCookie(i,e.winid),i},removeWtimeCookie:function(e){var t=this.EmbedObj;if(e){var i="ZLD"+t.livelsid+"WTIME",o=this.LSDB.get(i);if(o){var n=o.ongoingchats||{};delete n[e],Object.keys(n).length?(o.ongoingchats=n,this.LSDB.setCookie("ZLD"+t.livelsid+"WTIME",o,12e4)):this.removeCookie("ZLD"+t.livelsid+"WTIME",!0)}}},removeWaitingCookie:function(e){var t=this.EmbedObj;if(e){var i="ZLD"+t.livelsid+"WAITING",o=this.LSDB.get(i);if(o){var n=o.ongoingchats||{};delete n[e],Object.keys(n).length?(o.ongoingchats=n,this.LSDB.setCookie("ZLD"+t.livelsid+"WAITING",o,12e4)):this.removeCookie("ZLD"+t.livelsid+"WAITING",!0)}}},updateWaitingCookie:function(e,t){var i=this.EmbedObj;e=e||{remwaitingtime:1e3*i.embedwaitingtime,previouscalltime:(new Date).getTime()},cookieobj=this.getCookieValue("ZLD"+this.EmbedObj.livelsid+"WTIME")||{};var o=cookieobj.ongoingchats||{};o[t]=e,cookieobj.ongoingchats=o,this.LSDB.setCookie("ZLD"+i.livelsid+"WTIME",cookieobj,12e4)},removeChatCookie:function(){clearTimeout($Support.timer),this.removeCookie("ZLD"+this.EmbedObj.livelsid)},getTriggerCookie:function(){if(this.isFloat())return this.getCookieValue("ZLDTRIGGER"+this.EmbedObj.livelsid)},setTriggerCookie:function(e,t){if(!$Support.getTriggerCookie()||t){var i=this,o=i.EmbedObj;clearTimeout(i.triggercookietimer);var n=o.visitorname,a=o.visitoremail,r=e.message,s={isbottrigger:e.isbottrigger,sendername:e.sendername,message:r,uvid:o.uvid,name:n,email:a,cinfo:o.cinfo};e.attenderdetails&&(s.attenderdetails=e.attenderdetails),e.departments&&(s.departments=e.departments),s.winid=e.winid||e.time,r&&(s.lsid=r.lsid),this.LSDB.setCookie("ZLDTRIGGER"+o.livelsid,s,31e4),i.triggercookietimer=setTimeout(function(){i.setTriggerCookie(e,!0)},3e5)}},deleteTriggerCookie:function(){clearTimeout(this.triggercookietimer),this.removeCookie("ZLDTRIGGER"+this.EmbedObj.livelsid,!0)},removeCookie:function(e,t){this.LSDB.remove(e,t)},updateCommonKeys:function(e){var t=this.EmbedObj,i=$Support.getParent().$zv;$Support.EmbedObj.isJWT_enabled&&i.jwttokenval&&(e.name=i.name||e.name,e.email=i.email||e.email,e.phone=i.phone||e.phone),t.setVisitorName(e.name),t.setVisitorEmail(e.email),t.setvwmsID(e.vwmsid),t.setVisitorPhone(e.phone)},removeOverlay:function(){var e=window.parent.document.querySelector(".salesiq-overlay");e&&e.remove()},removeInputWidget:function(e){var t=e.find("[input-card]");t.length&&$(t).each(function(e,t){if(-1!=["payment_card","booking_input_card"].indexOf($(t).closest('[data-field="message"]').attr("data-wtype")))return!0;var i=$(t).parents(".msgbx");i.html(i.find(".cmpnt-desc").html()),i.parents(".ziq_msg").removeAttr("data-widget").removeClass("siq_widget")})},fetchConversationTranscript:function(e,t){if("showsiqchatui"!=t.target.id){var i=e.attr("chid"),o="chid";i||(i=e.attr("visitorid"),o="visitorid");var n=ZSIQConversationManager.getChatWinObjById(i),a=$Support.getParent().$ZSIQUtil.getAvuid(),r=$Support.LSDB.getFromSession($Support.checkAndGetConvStorageID(a)+"_conversation"),s=getMatchedObjFromArray(r,o,i);s={vid:(s=s.length?s[0]:"").visitorid,attender:s.attenderid,attendername:s.attender,ques:s.question,name:s.name,did:s.department,cid:s.chid,imagefkey:s.attender_imgkey,rchid:s.wms_chat_ids,chatintime:(new Date).getTime(),departmentname:s.departmentname,media:s.media,attender_callenabled:s.attender_callenabled,type:s.type},$.isEmptyObject(n)?ZSIQConversationManager.init(s,"pastconv"):(n.chatID=s.cid||-1,n.visitorID=s.vid||-1,s.type&&(n.isdirectcall="call"==s.type),n.getConversationChatTranscript(),$Support.Util.checkAndHideReopenMaskDiv(n),"pastconv"==n.chatstatus&&n.hideBanner&&n.hideBanner())}},quitChat:function(i){if($Support.isOnboarding()&&(i.isVisitorEnded=!0),$Support.EmbedObj.isembedrestapienabled)return $EmbedRest.quitChat(i);i.contentdiv&&($Support.removeInputWidget(i.contentdiv),i.contentdiv.find("#conversationoption").remove());var e,t=this.EmbedObj,o=i.visitorID;-1!==o&&(lsnocachefix("json"),e={chid:i.chatID,lsid:t.livelsid,uname:i.userId||LSMessanger.getUserId(),visitorid:encodeURIComponent(o),deptid:i.department,tzoffset:CommonUtil.TZOFFSET},$BotImpl.resetMessageSequence(),$BotImpl.timeoutCleared=!0,$BotImpl.resetDisableComposerTimer(),this.handleAjax("leavesupport",e,!0,function(e){var t=e.objString;$Support.isipblocked&&"error"==e.objType||(i.contentdiv&&$Support.handleChatEnded(t,i),i.convongoingchatobj&&(i.convongoingchatobj.find(".siqc_eletype")[0].className="siqc_eletype",i.isdirectcall&&i.convongoingchatobj.attr("documentclick","fetchconvtranscript"),i.convongoingchatobj.attr("status","end")),$BotImpl.timeoutCleared=!1)}.bind(i),function(e){CommonUtil.handleJWTErrorResponse(e)}))},getAnnonID:function(e){var t={};t.name=e;var i=$Support.getParent().$ZSIQUtil.getAPIVisitorID();i&&(t.cvuid=i),$EmbedRest.getAnnonID(t)},checkAndRegisterWms:function(){var e=$Support.EmbedObj,t=e.annonUserId;$Support.getParent().ZSIQJWTVerify.isJWTEnabled()&&t&&($Support.EmbedObj.vwmsid=t),e.vwmsid?LSMessanger.register($Support.Util.productCode,e.vwmsid):$Support.getAnnonID(e.visitorname)},removeWaitingStorages:function(e,t){!t&&e.hideBanner(),$Support.removeWaitingCookie(e.chatID),$Support.removeWtimeCookie(e.chatID),e.removeWaitingTimeValues()},handleChatEnded:function(e,t){if(t){if(clearTimeout(t.endactiondelay),t.callquitstatus)return delete SUPPORT_REPS[t.chatID],void($Support.isipblocked&&setTimeout(function(){$Support.removeWidget()},3e3));$("#cwoverlay").remove();var i=t.isBotChat?"Botchatend":"Agentchatend";$Support.isOnboarding()&&t.isVisitorEnded&&(i="Visitorchatend",delete t.isVisitorEnded),$Support.removeOverlay(),ZSIQTranscript.removeBotResetter(t),$BotImpl.handleComposerVisibility(!1,t.chatID);var o=!1;"content_moderation_end"==(e.msg&&e.msg.action)&&(o=!0,$Support.checkAbusiveChatEndOnWaiting(t),i="Abusivechatend"),MessageOperation.hideMsgActn(t),t.chatmaindiv&&t.chatmaindiv.removeClass("bot_chat"),MessageOperation.removeMessagoprPopups(t),$Support.cacheCurrentChat(t),$Support.clearEndTimer(t),t.composer&&t.composer.off("paste"),delete t.chatstatus,$Widget.clearLastMessage(),$UI.updateChatEndMsg(t),$Support.Util.handleResize(t);var n={visitid:e.visitid||e.reference_id||t.VISITID,chatduration:e.chatduration||(e.end_time-e.attended_time)/1e3||"",attendername:t.attendername,attenderid:t.attender,eventtype:i};t.attenderemail&&(n.attenderemail=t.attenderemail);var a=this.EmbedObj,r=a.thanksmsg;r=r?DynamicMsg.fillValues(r,t.chatID,!0):$Support.israting&&$Support.isfeedback?LSResource.getRealValue("embed.thanksmsg.ratingandfeedback"):$Support.israting?LSResource.getRealValue("embed.thanksmsg.rating"):$Support.isfeedback?LSResource.getRealValue("embed.thanksmsg.feedback"):LSResource.getRealValue("embed.thanksmsg.noratingandfeedback"),!o&&t.showBanner(r,!0,null,2500),$Support.LSDB.removeSessionStore(t.chatID+"_sound"),this.LSDB.remove(a.chatID+"_translate"),t.removeQueueCookie(),$Support.removeCookie("ZLD"+t.chatID+"transfer_state"),$Support.hidetranslatebanner(t),t.removeSmileyIcon(),delete t.abusiveendedchid,t.populateFeedbackHTML(o,{hide_rating:e.hide_rating},e),Message.scroll(t.chatdiv[0]),$Support.storePrechatVal(t),Message.stopBlinking(),t.lchid=t.chatID,$Support.updateChatCookie(t.chatID),$Support.removeCacheCookie(t.chatID),$Support.getWaitingHandlerCookie(t)&&$Support.removeWaitingStorages(t),$Support.Util.handleCallbacks("visitor.chatcomplete",n),t.chatID=-1,$BotImpl.resetDisableComposerTimer(),t.callquitstatus=!0,t.isBotChat&&(t.botchatprops&&t.botchatprops.status&&"waiting"==t.botchatprops.status&&($Support.removeWaitingCookie(chid),$UI.removeCWaitHandler(),clearTimeout(t.waitTimer),delete t.waitingtime),$UI.removeTransferDiv("",t)),delete $Support.ischatdisabled,t.isBotattendedchat=t.isBotChat,delete t.isBotChat,delete t.hidetransfer,delete t.botchatprops,delete t.pmsg,$Support.isipblocked&&setTimeout(function(){$Support.removeWidget()},3e3);try{var s=t.RCHID;s?SiqAVRouter.container.detailsHandler.triggerIconCheck(s):SiqAVRouter.container.detailsHandler.triggerIconCheck(-1),ZSIQFileUpload.closeFilePreview()}catch(e){}}},storePrechatVal:function(e){$Support.EmbedObj.isreopenenabled||(e.lastattenderimagefkey=e.attenderimagefkey,e.lastdeptid=e.department,e.lastattender=e.attender,e.lastattenderemail=e.attenderemail,e.lastattendername=e.attendername,e.lastattenderaboutme=e.attenderaboutme)},deletePrechatVal:function(e){var t=$Support.EmbedObj;delete t.lastattender,delete t.lastattenderemail,delete t.lastattendername,delete t.lastattenderaboutme},retainPrechatVal:function(e){var t=$Support.EmbedObj;t.lastdeptid=e.lastdeptid,t.lastattender=e.lastattender,t.lastattenderemail=e.lastattenderemail,t.lastattendername=e.lastattendername,t.lastattenderaboutme=e.lastattenderaboutme,t.lastattenderimagefkey=e.lastattenderimagefkey},resetUIandShowFormPage:function(e){this.showPreFormPage(e)},restartchat:function(e){if(!$Support.Util.isPreview()){$Support.retainPrechatVal(ZSIQConversationManager.getcurrchatwinobj()),ZSIQConversationManager.getcurrchatwinobj().contentdiv.hide();var t=this.EmbedObj;this.resetUIandShowFormPage(),$Support.getParent().$ZSIQChatWindow.showIframeLoading(),$Support.callquitstatus=!1,t.setVisitorID(-1),t.setChatID(-1),t.setVisitID(-1),_JOINED=!1,Message.presender="",$BotImpl.resetDisableComposerTimer(),this.checkAndHandleTriggerOnRestart(e),$UI.setFooter(),$Support.toggleSendButton()}},checkAndHandleTriggerOnRestart:function(e,o){var t=$EmbedManger.getuvid();if(t&&!e||o){var i=$Support.getprefixURL()+"/visitor/v2/"+_SCREENNAME+"/visitors/"+t+"/trigger";$.ajax({url:i,type:"POST",success:function(e){var t=e.data||{},i=$.isEmptyObject(t);return o&&(i||2===JSON.parse(t.triggers.type))?($($Support.getParent().$ZSIQChatWindow.getChatWindowDiv()).removeClass("siq_showload"),void $Support.Util.showMessageAreaUI()):i?($Support.showPreFormPage(),void $Support.handlePredefinedQuesChatInit()):void $Support.handleTriggerOnRestart(t)},error:function(){$Support.showPreFormPage(),$Support.handlePredefinedQuesChatInit()}})}else this.showPreFormPage()},handleTriggerOnRestart:function(e){$($Support.getParent().$ZSIQChatWindow.getChatWindowDiv()).removeClass("siq_showload");var t=e.triggers,i=JSON.parse(t.type);if(-1!=[2,16].indexOf(i)){var o=$Support.EmbedObj,n=JSON.parse(t.value),a=(n.attenderdetails,$Support.getParent().$ZSIQUTSAction);return $Support.isfeedbacksent=!1,delete o.lastattender,delete o.lastattenderemail,delete o.lastattenderimagefkey,delete o.lastattendername,n.time="0 Seconds",t.value=JSON.stringify(n),a.rechattrigger=!0,void a.handle(t)}this.showPreFormPage()},showPreFormPage:function(e){$($Support.getParent().$ZSIQChatWindow.getChatWindowDiv()).removeClass("siq_showload"),e||$Support.EmbedObj.isreopenenabled&&$Support.isConversationAllowed()&&$Support.container.find("#showsiqconv").click(),$Support.Util.showMessageAreaUI(e?"showsiqchatui":"restartchat")},sendMail:function(e){var t=e.parent(),i=t.find("input"),o=i.val(),n=e.parents(".siq_content").attr("data-id");if(ZSIQConversationManager.getChatWinObjById(n),!i.attr("disabled")&&""!=o){if(!this.Util.validateFields(t))return!1;t.fadeOut(150,function(){t.remove()}),$UI.populateSendMailConfirm(o,n)}},sendMailConfirm:function(e){$EmbedRest.sendMailConfirm(e)},updateTranslateCookie:function(){var e=ZSIQConversationManager.getcurrchatwinobj(),t=e.contentdiv.find("#consentbannerdiv"),i=$Support.EmbedObj,o=e.chatID+"_translate";!i.cookie_optimization&&this.LSDB.setCookie(o,!0),$UI.hideUtilityDiv(t,!0)},hidetranslatebanner:function(e){var t=e.contentdiv.find("#consentbannerdiv");$UI.hideUtilityDiv(t,!0)},setRating:function(t,a){a.rating=t.attr("data-reaction");var e=a.visitorID,i={},o=$Support.getApiURl()+"/"+e+"/feedback";i.rating=a.rating,delete a.isBotattendedchat,$.ajax({url:o,type:"POST",data:JSON.stringify(i),beforeSend:function(e){e.setRequestHeader("X-SIQ-Channel","website"),CommonUtil.setJWTHeader(e)},dataType:"json",contentType:"application/json",success:function(e){var t=a.rating;if(CallImpl.isCallWithChat&&$Support.chidmappinglist[a.RCHID]==CallImpl.isCallWithChat){avUIhandler&&avUIhandler.implementRatingFdbkUI(a);var i={visitid:a.VISITID,rating:a.rating,agent:a.attenderemail};return $Support.Util.handleCallbacks("visitor.rating",i),void setTimeout(function(){$("#fdbkarea").length&&$("#fdbkarea").focus()},500)}var o=$Support.getReactionIndex(t);o=DynamicMsg.fillValues(o,"",!0),a.showBanner(o,!0,null,2500),i={visitid:a.VISITID,reaction:a.rating,agent:a.attenderemail},$Support.Util.handleCallbacks("visitor.rating",i);var n=a.contentdiv;n.find('[proptype = "fdbkarea"]').slideDown(250,function(){$(this).focus(),ZSIQTranscript.scroll("",a.chatmaindiv)}),n.find("#sqico-send").show(),!(0<n.find('[proptype = "feedback_res"]').length&&n.find("#feedback_res").hasClass("lstmsg_strs"))&&a.isfeedbacksent&&$UI.showFdbkResponse(a)}.bind(a),error:function(e){CommonUtil.isJWTError(e)&&$Support.resendProps.push({stardiv:t,currwinobj:a,callbackMethod:"setrating"}),CommonUtil.jwtTokenFailCallback(e)}})},handleAjax:function(o,n,t,a,r,s,p,d){if(!$Support["requestRunning_"+o]){d=d||"",$Support["requestRunning_"+o]=!0;var c=setTimeout(function(){s&&$UI.showBanner(s)},500),i=$Support.isSignature($Support.EmbedObj)?"emailsignature":"website",e=$Support.getAjaxURL(o,dext)+d;$.ajax({url:e,type:"POST",data:n,dataType:"json",async:!0,retryCount:0,retryLimit:3,beforeSend:function(e){p&&e.setRequestHeader("X-SIQ-Channel",i),t&&CommonUtil.setJWTHeader(e)},success:function(e){clearTimeout(c),a&&(delete $Support["requestRunning_"+o],a(e&&e[0]))},error:function(e,t,i){if(CommonUtil.isJWTError(e))return delete $Support["requestRunning_"+o],$Support.resendProps.push({url:o,payload:n,successcb:a,failiurecb:r,callbackMethod:"support",loadingmsg:s,channelheader:p,queryparam:d}),void CommonUtil.jwtTokenFailCallback(e);clearTimeout(c),r&&(r(e),delete $Support["requestRunning_"+o])}})}},sendFeedback:function(i,t,o){if(i){var e=i.closest("section [data-id]").attr("data-id")||i.attr("chatid")||CallImpl.isCallWithChat,n=ZSIQConversationManager.getChatWinObjById(e);i=o?i:n.contentdiv&&n.contentdiv.find("#fdbkarea");var a=$Support.isfeedback;if($Support.israting,!(a&&n.isfeedbacksent||a&&i.val().length<1)||t){var r=encodeURIComponent(n.visitorID),s={},p=($Support.EmbedObj,n.isdirectcall);if(a&&!t){var d=i.val();s.feedback=d}CallImpl.isCallWithChat&&avUIhandler&&p&&avUIhandler.implementFdbkSuccessUI(n);var c=$Support.getApiURl()+"/"+r+"/feedback";$.ajax({url:c,type:"POST",data:JSON.stringify(s),beforeSend:function(e){e.setRequestHeader("X-SIQ-Channel","website"),CommonUtil.setJWTHeader(e)},dataType:"json",contentType:"application/json",success:function(e){if(CallImpl.isCallWithChat&&p){var t={visitid:n.VISITID,rating:n.rating,agent:n.attenderemail};return $Support.Util.handleCallbacks("visitor.rating",t),void $Support.handleCallResponseMessage("feedback")}n.disableTextarea(i),n.isfeedbacksent=!0,$UI.showFdbkResponse(n),t={visitid:n.VISITID,feedback:d,agent:n.attenderemail},$Support.Util.handleCallbacks("visitor.feedback",t),delete n.isratingedit}.bind(n),error:function(e){CommonUtil.isJWTError(e)?$Support.resendProps.push({curr:i,isratingedit:t,iscallonly:o,callbackMethod:"sendfeedback"}):(n.hideMaskDiv(),$Support.container.find("footer .floatrg").remove()),CommonUtil.jwtTokenFailCallback(e)}.bind(n)})}}},handleEndSession:function(e,t,i){var o=i;if(clearTimeout(o.timervar),o.endtimer=!0,o.callquitstatus&&$Support.clearTimer(o),(n={}).timer=--e,n.isstart=t,n.currwinobj=i,$Support.handleOnGoingchatActionsInConversation("endtimerupdate",n),0<e){var n,a=$("#endtimer");a.length?(a.html(e+" sec"),(n={}).timer=e,n.currwinobj=i,$Support.handleOnGoingchatActionsInConversation("endtimerupdate",n)):Message.displayInfo(LSResource.getRealValue("ne.chatend.timer",""+e),"",i.chatID),o.timervar=setTimeout(function(){$Support.handleEndSession(e,!1,o)},1e3)}else $Support.clearEndTimer(o)},clearEndTimer:function(e){if(e&&(clearTimeout(e.timervar),e.endtimer)){e.contentdiv&&e.contentdiv.find("#endtimer").parents(".infomsg").fadeOut(function(){$(this).remove()}),EmbedSound.stop();try{SiqAVRouter.container.mediaUIHandler.checkAndPlayHold(e.RCHID)}catch(e){}$Support.handleOnGoingchatActionsInConversation("endtimerclear",e),this.EmbedObj.onlyCallEnabled&&(e.endtimer=!1)}},updateVisitorInfo:function(e,t,i,o){$EmbedRest.updateVisitorInfo(e,t,i,o)},checkAndUpdateInfo:function(t){var i=$("#siqformsave"),o=ZSIQConversationManager.getcurrchatwinobj();$Support.EmbedObj.curreditwinid=o.chatID;var n={"missed-leave":$Support.missedLeaveMsg,trigger:$Support.startTriggerChat,proactive:$Support.joinProactiveChat},a=ZSIQConversationForm.isOldFormView()?o.contentdiv.find("div.editfields"):$("#siqform");if(!$Support.checkCustomFields(o.contentdiv)||!this.Util.validateFields(a))return e.preventDefault(),!1;if($Support.checkCustomFields(o.contentdiv),!this.Util.validateFields(a))return e.preventDefault(),!1;$Support.Util.handleUpdateBTN(!0);var r=a.find('input[purpose="visitorname"]'),s=a.find('input[purpose="visitoremail"]'),p=a.find('input[purpose="visitorphone"]'),d=$.trim(r.val()),c=$.trim(s.val()),l=$.trim(p.val()),u=t.attr("callback");!d&&c&&(d=c?c.split("@")[0]:d,$Support.EmbedObj.isnamefromemail=!0);var g=$Support.EmbedObj;if(c&&(g.visitoremail=c),d&&(g.visitorname=d),l&&(g.visitorphone=l),DynamicMsg.setValues({name:g.visitorname,email:g.visitoremail,phone:g.visitorphone}),"proactive"===u)return n[u]("",o),o.hideUserEditUI(),void $Support.setCookie();if("trigger"!==u)$Support.updateVisitorInfo(d,c,l,n[u]);else{if($Support.updateInputValues(o),i.removeAttr("documentclick"),o.isbottrigmsg&&(!o.chatID||"-1"==o.chatID)){o.hideUserEditUI();var m=$Widget.getLastMessage()||o.getComposer().val();if(!m)return;return o.question=m,void $Support.handleBotTriggerReply(m,"",o)}n[u]("",o)}},joinProactiveChat:function(e,i,t){if($Support.Util.IsMandatoryFieldsAvailable())return i.disableTextarea(),i.showUserEditUI("","","proactive"),void(ZSIQConversationForm.isOldFormView()&&$('[documentclick="updateuserdetails"]').attr("callback","proactive"));var o=$Support.getParent().$ZSIQChat.getWidgetData().widgetobj,n=$Support.EmbedObj,a=n.pprops,r=$Support.LSDB.getFromSession(_SCREENNAME+"_gdpr_chatconsent"),s=!(1!=o.isgdprenabled||!JSON.parse(a.isgdprenabled)||1!=JSON.parse(a.chatprivacyconfig)||r),p=a.chatcookiepolicyurl,d=Browser.getInfo(),c=(new Date).getTime();$Support.populateChatKeysFromJSAPI(d);var l=i.getComposer();$Support.enableTextarea(l),e=e||$.trim(l.val()),LSMessanger.setNickName(n.visitorname);var u=$Support.getParent().$ZSIQUTS.isTrackingLive();$.extend(d,{referrer:processInput("trimlength",d.referrer,3e3),currentpage:processInput("trimlength",d.currentpage,950),chid:i.chatID,vwmsid:n.vwmsid,msg:e,sid:LSMessanger.getSid(),name:n.visitorname}),n.uvid&&(u||"connected"==i.chatstatus)&&(d.uvid=n.uvid),n.visitorphone&&(d.phone=n.visitorphone),n.visitoremail&&(d.email=processInput("emailid",n.visitoremail));var g=lsnocachefix("json");for(var m in g)d[m]=g[m];n.cinfo&&("object"==typeof n.cinfo&&(n.cinfo=JSON.stringify(n.cinfo)),d.cinfo=n.cinfo);var h=$Support.getParent().$ZSIQUtil.getAvuid();h&&(d.avuid=h);var v=$Support.getParent().$ZSIQUtil.getZldp(n.embedname);v&&(d._zldp=v);var S=$Support.getParent().$ZSIQUtil.getAPIVisitorID();if(S&&(d.cvuid=S),t&&(d.form_response=t),i.question=e,d.msgid=c,s)return i.proactivedata=d,$UI.appendChatConsentDiv(!1,!0,p,i),void ZSIQTranscript.scroll("","",!0);l.val(""),$("#msgarea").val(""),!ZSIQConversationForm.checkContextInitiated()&&Message.displaySendMessage(i.chatID,e,"",c),$UI.populateUserAction(i),i.populateIcon(),handlePaste(),$Support.handleAjax("joinproactive",d,!0,function(e){if(ZSIQConversationForm.clearSessionStorage(),$BotImpl.enableComposer(),$Support.Util.handleUpdateBTN(),"error"!=e.objType){var t=$Support.joinedchatkeys.indexOf(i.chatID);-1!=t&&$Support.joinedchatkeys.splice(t,1),$Support.handleJoinProActive(e.objString,i),LSMessanger.joinchat(i.chatID,$Support.EmbedObj.vwmsid,"","",i.visitorID),MessageOperation.showMsgActn(i),$Support.Util.handleCallbacks("visitor.triggerresponded",{})}}.bind(i))},handleJoinProActive:function(e,t){if(t){$Support.EmbedObj,t.visitorID=e.CUID,t.VISITID=e.VISITID;var i=e.ATTENDER;i&&t.attender!==i&&(t.attender=i),delete t.proactive,this.setCookie(t),t.chatmaindiv&&t.chatmaindiv.removeClass("bot_chat")}},checkAndUpdateVisitorInfo:function(e){var t=ZSIQConversationManager.getcurrchatwinobj(),i=$Support.EmbedObj;-1!==t.visitorID&&(e.name&&e.name!=i.visitorname||e.phone&&e.phone!=i.visitorphone||e.email&&e.email!=i.visitoremail)&&(i.visitorname=e.name||i.visitorname,i.visitoremail=e.email||i.visitoremail,i.visitorphone=e.phone||i.visitorphone,$Support.updateVisitorName(),i.visitorname&&!ZSIQTranscript.isInValidVisitorName(i.visitorname)&&$UI.updateVisitorName({name:i.visitorname}),t.chatID&&-1!=t.chatID?(i.curreditwinid=t.chatID,$Support.updateVisitorInfo(e.name,e.email,e.phone)):t.updateVisitorData=!0)},showMessageWindowUI:function(){$Support.resetUIandShowFormPage(!0),$Support.EmbedObj.status&&$Support.getParent().$ZSIQChatWindow.openChatWindow(),$Support.getComposer().trigger("keyup")},handleApiData:function(e,t){var i=$Support.EmbedObj,o=ZSIQConversationManager.getcurrchatwinobj();if(e){$Support.checkAndUpdateVisitorInfo(e),i.setAddinfo(e),i.uvid=e.uvid||i.uvid,i.visitorname=e.name||i.visitorname,i.visitoremail=e.email||i.visitoremail,i.visitorphone=e.phone||i.visitorphone,i.question=e.question||i.question,i.attenderemail=e.agent||i.attenderemail,i.messagehint=e.messagehint||"";var n="-1";if(null!=e.department){"string"==typeof e.department&&(e.department=[e.department]);var a=e.department;"online.department"!=e.department&&(e.department=[],e.defaultdepartment&&-1!=e.defaultdepartment&&-1==a.indexOf(e.defaultdepartment)&&a.push(e.defaultdepartment));for(var r=i.deptlist.length,s=0;s<r;s++)-1==a.indexOf(getDecodedText(i.deptlist[s].NAME))?i.deptlist[s].isClient=!1:"online.department"!=e.department&&e.department.push(i.deptlist[s].NAME),"object"==typeof a&&1==a.length&&a[0]==getDecodedText(i.deptlist[s].NAME)&&(n=i.deptlist[s].ID);if(0!=e.department.length){var p=a;a=e.department,"personal"==$Support.type&&$Support.status?PersonalSupport.handleDeptChange(a):this.Util.handleDeptApiChange(a,p)}}e.agent&&$.validateField("email",e.agent)&&(i.attenderemail=e.agent),e.info&&(i.cinfo=e.info);var d=e.requestid;null==d||isNaN(d)||(i.exid=d),!e.defaultdepartment&&e.department&&1==e.department.length&&(e.defaultdepartment=e.department[0]);var c=e.defaultdepartment;if(c&&-1!=c){if($Support.status&&"personal"==$Support.type)PersonalSupport.defaultdept=c;else{var l=$("#sqico-drpdwn").find('li[uniname="'+c+'"]');l.length&&(l.trigger("click",[!0]),$Support.isFloat()||$Support.Util.showOfflineBanner())}c&&e.department&&1==e.department.length&&e.department[0]==c&&($Support.container.find("#sqico-drpdwn").hide(),$Support.EmbedObj.department=n,$Support.Util.setTextareaHeight(),$('#dropheader[purpose="department"]').attr("value",n).text(e.department[0]))}if(void 0!==e.forward&&($Support.nochatforward=e.forward),e["chat.waitinghandler"]&&!t&&($Support.isapiwaitinghandler=e["chat.waitinghandler"]),e.callback){var u=e.callback;if("chat.waitinghandler"in u){var g=u["chat.waitinghandler"];if("-1"==g&&(g=null),$Support.cwaitmsg=g,$Support.waitingtime&&$UI.populateCWaitHandler(),t)return}}var m=ZSIQConversationManager.getConvDB(),h=!1;if(Object.keys(m).length)for(var v in m)if(-1===m[v].visitorID){h=!0;break}if(e.chatstart&&!$Support.isChatExist()&&t&&!$Support.getTriggerCookie()&&!h){if($Support.requestRunning_fetchvisitorconfigurations)return void($Support.chatstart=!0);$Support.getParent().$ZSIQWidgetUI.removeCallClass(),i.addinfo.autochat=!0,$Support.showMessageWindowUI()}($Support.isChatExist()||$Support.getTriggerCookie()||$Support.proactive)&&e.chatstart&&$Support.getParent().$ZSIQChatWindow.openChatWindow(),e.showchatui&&($Support.getParent().$ZSIQChatWindow.openChatWindow(),($Support.isChatExist()||$Support.getTriggerCookie())&&$Support.convongoingchatobj&&$Support.convongoingchatobj.trigger("click")),e.chatend&&$Support.isChatExist()&&t&&$Support.quitConnetcedChats();var S=e.chatmessages;if(S&&"object"==typeof S){for(i.waitmsg=S.waiting||i.waitmsg,i.offlinemessage=S.offline||i.offlinemessage,i.missedmessage=S.busy||i.missedmessage,i.offlinerespmsg=S.offlinecomplete||i.offlinerespmsg,i.thanksmsg=S.complete||i.thanksmsg,i.missedrespmsg=S.busycomplete||i.missedrespmsg,i.engagedmessage=S.engaged||i.engagedmessage,i.engagedrespmsg=S.engagedcomplete||i.engagedrespmsg,i.feedbackcomplete=S.feedbackcomplete,i.ratingcomplete=S.ratingcomplete,i.ratingtitle=getEncodedText(S.ratingtitle),s=1;s<=5;s++)S["feedbackcomplete"+s]&&(i["feedbackcomplete"+s]=S["feedbackcomplete"+s]);S.chatend&&(i.chatendmessage=S.chatend)}var f=e.customfield,C=e.clearcustomfield||e.clearfield;if((f||C)&&(f&&(this.customobj=f,this.Util.handleCustomHTML()),C&&this.Util.checkAndRemoveCustomField(C),$Support.Util.setTextareaHeight()),e.chatprivacycontent&&ZSIQConversationForm.isOldFormView()){var b=$Support.container.find('[proptype="siqform"]');b.find('[proptype="chtprivacy"]').remove(),b.append('<div class="infomsg chtend siq-info-message" proptype="chtprivacy">'+e.chatprivacycontent+"</div>"),this.Util.setTextareaHeight()}e.title&&(document.title=e.title);var I=e["rating.visible"],w=e["feedback.visible"];if((I||w)&&(I&&($Support.israting=$Support.iscallrating="hide"!=I),w&&($Support.isfeedback=$Support.iscallfeedback="hide"!=w)),e.clogo){var D=$("#complogo"),y=$("#compurl"),O=e.cwebsite;D.length&&D.attr("src",e.clogo),O&&(O=-1==O.indexOf("http")?"http://"+O:O,y.length?y.attr("href",O):D.wrapAll("<a id='compurl' target='_blank' rel='noopener noreferrer' href='"+O+"'>"))}if($Support.EmbedObj.status&&e.floatwindowonlinetitle&&!o.attender&&!$Support.getTriggerCookie()&&$("#attname").text(e.floatwindowonlinetitle),$Support.EmbedObj.status||!e.floatwindowofflinetitle||o.attender||$("#attname").text(e.floatwindowofflinetitle),$Support.isConversationAllowed()&&e.defaultview&&"Classic"==e.defaultview&&this.openClassicUI(),e.pastchatvisible&&$Support.setPastChatVisibility(e.pastchatvisible),e.callstart&&t){$Support.updateVisitorName();var E=LSResource.getRealValue("av.info.callquesmsg",i.visitorname);$Support.container.find('[info = "question"]').val(E),i.isaudiocall=!0,i.question=E,$Support.updateInputValues(),$Support.startChat()}e.waitime&&($Support.EmbedObj.embedwaitingtime=e.waitime),this.updateValuesFromVisitorInfoCookie(),this.Util.fillApiValues()}try{$Support.isChatExist()||1!=e.initiatecall||$Support.getParent().$zoho.salesiq.call.start()}catch(e){}},handleAPIFunctionalities:function(e,t){var i=$Support.EmbedObj;"chatstart"==e?(i.addinfo.autochat=!0,$Support.getComposer().trigger("keyup")):"chatend"==e&&$Support.isChatExist()&&$Support.quitChat()},updateValuesFromVisitorInfoCookie:function(){var e=$Support.EmbedObj,t=this.getCookieValue("ZLD"+e.livelsid+"VISITORINFO");t&&(e.setVisitorName(t.name),e.setVisitorEmail(t.email),e.setAddinfo(t),t.phone&&e.setVisitorPhone(t.phone),this.removeCookie("ZLD"+e.livelsid+"VISITORINFO"))},getOfflineMessage:function(){var e=$Support.EmbedObj;if(e.bushrstatus)return $UI.getBusinessHrInfo();var t,i=$Support.getParent().$zohosq.values,o=i.offlineBannerText,n=i.engagedBannerText;if(o&&(o=getEncodedText(o)),n&&(n=getEncodedText(n)),$Support.isCallForm){var a=e.call_deptlist,r=(t=$Support.getAggregateStatus(a))[1],s=t[0],p=e.call_messages;return r?(this.engaged=!0,n||(p.agents_engaged?Smiley.replace(getEncodedText(DynamicMsg.fillValues(p.agents_engaged))):LSResource.getRealValue(1<a.length&&s?"ne.engagedmsg_multidept":"ne.engagedmsg"))):o?Smiley.replace(getEncodedText(o)):1<a.length&&s?e.deptofflinemsg?Smiley.replace(getEncodedText(DynamicMsg.fillValues(e.deptofflinemsg))):LSResource.getRealValue("ne.offlinemsg_multidept"):e.offlinemessage?Smiley.replace(getEncodedText(DynamicMsg.fillValues(e.offlinemessage))):LSResource.getRealValue("ne.offlinemsg")}return a=e.deptlist,r=(t=$Support.getAggregateStatus(a))[1],s=t[0],r?(this.engaged=!0,n||(e.engagedmessage?DynamicMsg.fillValues(e.engagedmessage):LSResource.getRealValue(1<a.length&&s?"ne.engagedmsg_multidept":"ne.engagedmsg"))):o||(1<a.length&&s?e.deptofflinemsg?DynamicMsg.fillValues(e.deptofflinemsg):LSResource.getRealValue("ne.offlinemsg_multidept"):e.offlinemessage?DynamicMsg.fillValues(e.offlinemessage):LSResource.getRealValue("ne.offlinemsg"))},getAggregateStatus:function(e){for(var t=!1,i=!1,o=$Support.EmbedObj.department,n=0;n<e.length;n++){var a=e[n];""+a.STATUS=="true"&&(i=!0),"-1"!==o&&a.ID!==o||""+a.ENGAGED!="true"||(t=!0)}return[i,t]},updateDynamicKeys:function(e){(e.phone||e.PHONE)&&DynamicMsg.updateValue("phone",e.phone);var t=e.name||e.dname||e.NAME,i=e.email||e.EMAIL;DynamicMsg.updateValue("name",t),DynamicMsg.updateValue("email",i),e.msg&&DynamicMsg.updateValue("question",e.msg),e.deptid&&DynamicMsg.updateValue("department",e.deptid)},updateChatCache:function(e,t,i){t?($.isEmptyObject(e[e.length-1])&&e.splice(e.length-1,1),$Support.cachearr[i]=e):($Support.cachearr[i]||($Support.cachearr[i]=[]),$Support.cachearr[i].push(e)),i=i||e.chid||e[0]&&e[0].chid,this.LSDB.storeInSession(i+"_transcript",$Support.cachearr[i])},isParentIframe:function(){return window.location!=(window.parent&&window.parent.location)},broadcastVisitor:function(e,a){if($Support.EmbedObj.isembedrestapienabled)return $EmbedRest.broadcastVisitor(a);$Support.EmbedObj;var t={};t.visitorid=a.visitorID,t.module=e||"addvisitor",$Support.LSDB.get("ZLD_ApiAVCall")&&(t.isaudiocall=$Support.LSDB.get("ZLD_ApiAVCall")),this.handleAjax("broadcastvisitor",t,!0,function(e){if("broadcastvisitordata"==e.module){var t=e.objString;if(a.isBroadCastPending=!1,$Support.LSDB.set($Support.getBroadCastCookieKey(a.chatID),!0),t.isagentsavailable){var i=a.attendername;i||(i=$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.userdetails.find(function(e){return e.lsuid==a.attender}).name);var o=LSResource.getRealValue("chatwindow.personalchat.transfer",i),n=o||getUnescapedText(Support.waitmsg);n=DynamicMsg.fillValues(n),a.contentdiv.find("#info_banr span").first().text(n).show()}}}.bind(a))},handleStatusCallback:function(){var e="chat.offline";$Support.EmbedObj&&$Support.EmbedObj.status&&(e="chat.online"),$Support.Util.handleCallbacks(e,{})},handleAudioCallback:function(){-1<window.location.protocol.indexOf("https")&&(-1<navigator.userAgent.indexOf("Chrome")||-1<navigator.userAgent.indexOf("Firefox"))&&$Support.Util.handleCallbacks("call.isavsupported",{})},checkCustomFields:function(e){if(!$Support.contentdiv&&!e)return!0;var t=e||$Support.contentdiv,u=$Support.EmbedObj,i=t.find('[purpose="custom"]');if(!i.length)return!0;var g=$Support.EmbedObj.cinfo||{};return $.each(i,function(e,t){var i=$(t),o=i.attr("type"),n="true"==i.attr("mandatory"),a=i.attr("custom"),r=i.attr("visibility");if(u.status&&"offline"==r)return!0;if(!u.status&&"online"==r)return!0;if(i.removeClass("errfield"),"radio"==o||"checkbox"==o){var s=i.find("input:checked");a=i.attr("name");var p=[];return $.each(s,function(e,t){p.push($(t).attr("id"))}),p.length?(i.removeAttr("data-validate"),g[a]=p.join(";")):n?i.addClass("errfield"):u.cinfo&&u.cinfo[a]&&delete u.cinfo[a],!0}var d=i.val();if("selectbox"==o&&(d=i.find("#dropheader").attr("val")),!d)return!0;var c=i.attr("maxlength"),l=i.attr("minlength");if(d.length>c||d.length<l)return i.addClass("errfield"),!0;g[a]=d}),u.cinfo=g,0==t.find(".errfield").length},rejoinVisitorInUTS:function(e){var t=lsnocachefix("json");t.visitorid=e,this.handleAjax("utsrejoin",t,!1,function(e){})},isSignature:function(e){return parent.window._IS_SIGNATURE_CHAT},isFullViewEmbed:function(){return parent.window.isClearStyle},handleDesktopSharing:function(e){if(e.msg){var t=e.msg.opruser.dname,i=decodeURIComponent(e.link),o="",n="";n="request"==e.msg.opr?(o="chatwindow.requestdesktop","common.share"):(o="chatwindow.sharedesktop","common.join");var a=LSResource.getRealValue(o,t)+'&nbsp;&nbsp;<a href="'+i+'" target="_blank" rel="noopener noreferrer" documentclick=openmeeting>'+LSResource.getRealValue(n)+"</a>";this.Util.displayInfo(a)}$("#mraction").find("#sharedesktop").addClass("cmn_disable")},handleMeetingJoinCB:function(){this.Util.hideInfo(),$("#mraction").find("#sharedesktop").removeClass("cmn_disable")},shareDesktop:function(e){if(!$(e).hasClass("cmn_disable")){var t=ZSIQConversationManager.getChatWinObjById($EmbedManger.getChatID()),i=t.visitorID+"/integrations/zohoassist/authenticatescreenshare";CommonUtil.handleAjaxReq(i,{},function(){$Support.Util.hideMoreActionDiv()},"",{method:"PUT"}),t.endtimer&&$Support.clearEndTimer(t)}},isHandHeldDevice:function(){return!!$Support.Util.isSIQMobilePreview()||!!/Android|webOS|iPhone|iPad|iPod|BlackBerry|BB10|IEMobile|Opera Mini/i.test(navigator.userAgent)},isMobileWidth:function(){return $Support.getParent().document.body.offsetWidth<555||this.isHandHeldDevice()},setUVID:function(e){$Support.EmbedObj.uvid=e},setTabOwner:function(){if(!$Support.EmbedObj||!$Support.EmbedObj.cookie_optimization){var e="ZLD"+$Support.getParent().$ZSIQUtil.getLiveLSID()+"tabowner";this.LSDB.setCookie(e,LSMessanger.getSid())}},getTabOwner:function(){var e="ZLD"+$Support.getParent().$ZSIQUtil.getLiveLSID()+"tabowner";return this.LSDB.get(e)},incrementUnreadCount:function(e){var t="ZLD"+$Support.EmbedObj.livelsid+"unreadcount",i=this.LSDB.get(t)||{},o=i[e];o?o+=1:o=1,i[e]=o,this.LSDB.set(t,i),$Support.getParent().$ZSIQWidgetUI.updateCount(this.getUnreadCountOnWidget(i))},getUnreadCountOnWidget:function(e){var t=0;for(var i in e)e.hasOwnProperty(i)&&(t+=e[i]);return t},getUnreadCount:function(e){var t="ZLD"+($Support.EmbedObj||{}).livelsid+"unreadcount",i=this.LSDB.get(t)||{};return e?i[e]||"":this.getUnreadCountOnWidget(i)},removeUnreadCookie:function(e){var t="ZLD"+$Support.EmbedObj.livelsid+"unreadcount";if(e){var i=this.LSDB.get(t)||{};delete i[e],Object.keys(i).length?this.LSDB.set(t,i):this.LSDB.remove(t)}else this.LSDB.remove(t)},isAllowFreeLogo:function(){var e=$Support.EmbedObj,t=($Support.EmbedObj||{}).is_white_labelling_enabled;return!$Support.Util.isPreview()&&(!(CommonUtil.isIntegratedPortal()||!Licence.isFreePlan()&&!e.isBetaPortal)||!!t&&e.isWhiteLabelled)},handleDeptBasedStatusChange:function(e,t){for(var i=$Support.EmbedObj.deptlist,o=i.length,n=0;n<o;n++)if(i[n].ID==e){i[n].STATUS=t;break}},getOnlineDeptCount:function(){for(var e=$Support.EmbedObj.deptlist,t=e.length,i=0,o=0;o<t;o++)1==e[o].STATUS&&i++;return i},updateEmbedStatus:function(e,t){var i=$Support.EmbedObj;if(t)return i.setCallDepartmentList(parent.ResponseFormatter.formateCallDept(e.DEPTLIST)),void i.setCallStatus(e.STATUS);i.setDepartmentList(e.DEPTLIST),i.setEmbedStatus(e.STATUS)},handleAddVisitStatusChange:function(e,t,i){var o=ZSIQConversationManager.getChatWinObjById(t),n=$Support.EmbedObj;clearTimeout(o.waitTimer),delete o.waitingtime,o.hideBanner(),o.contentdiv.remove(),delete n.curraddvistid,$Support.LSDB.removeSessionStore("ZLD"+n.livelsid+"lastview"),$Support.removeWaitingCookie(t),$Support.removeWtimeCookie(t),$Support.updateEmbedStatus(e,i),i&&$Support.handleCallEnd("",!0),$Support.container.find(".msgbox textarea").stop(),ZSIQConversationManager.removeFromConvDB(t);var a=ZSIQConversationManager.getcurrchatwinobj();$.isEmptyObject(a)||(a.contentdiv.hide(),ZSIQConversationManager.resetLastViewd());try{SiqAVRouter.container.detailsHandler.triggerIconCheck(-1),SiqAVRouter.container.audioImpl.clearOngoingCallDataOnFailure()}catch(e){}if($Support.container.find("#showsiqchatui").click(),$Support.isStatusChange=!0,$Support.Util.showMessageAreaUI("showsiqchatui"),!ZSIQConversationForm.isOldFormView()){var r=$Support.composer||$("#msgarea");r.parent().find("#sqico-send").remove(),r.after($Temp.getSendIcon(!0)),r.attr("dockeyup","leavemessage"),$Support.convlistcontainer.find("#currchatconv").find("#conv"+t).remove(),ZSIQConversationForm.clearSessionStorage()}o.contentdiv=void 0,o.composer=void 0,o.question=void 0,$Support.container.addClass("outerwin"),$Support.Util.showOfflineBanner(),$UI.setDepartment(o.department),o.question&&$("#sqico-send").attr("documentclick","leavemessage");var s=$Support.getParent().$ZSIQWidget.getWidgetObject();s.status=e.STATUS,s.onlysticker=!0,$Support.getParent().$ZSIQWidgetUI.drawWidget(s),s.hideoffline&&1==s.hideoffline[0]&&($Support.disableTextarea($Support.getComposer()),setTimeout(function(){$Support.getParent().$ZSIQChatWindow.handleChatWindowVisible("hide"),$Support.getParent().$ZSIQWidgetUI.handleWidgetVisible("hide")},3e3)),$Support.Util.handleResize(o)},handleLeaveMessageStatusChange:function(e,t,i){var o=$Support.EmbedObj;$Support.updateEmbedStatus(e,i),$Support.container.find(".msgbox textarea").stop(),$Support.contentdiv&&$Support.contentdiv.remove(),$Support.contentdiv=void 0,$Support.composer=void 0;var n=ZSIQConversationManager.getcurrchatwinobj();$.isEmptyObject(n)||(n.contentdiv.hide(),ZSIQConversationManager.resetLastViewd()),ZSIQConversationManager.removeFromConvDB(t);try{SiqAVRouter.container.detailsHandler.triggerIconCheck(-1)}catch(e){}$Support.container.find("#showsiqchatui").click(),$Support.isStatusChange=!0,$Support.Util.showMessageAreaUI("showsiqchatui"),ZSIQConversationForm.isOldFormView()||($Support.convlistcontainer.find("#currchatconv").find("#conv"+t).remove(),ZSIQConversationForm.clearSessionStorage()),$Support.container.addClass("outerwin"),$Support.Util.showOnlineBanner(),$UI.setDepartment(o.department),o.question&&$("#sqico-send").attr("documentclick","textarea"),i&&($("header").removeClass("siqdc-hdr-siz1"),$("body").removeClass("onlycallview"),$("#onlycall_main").remove(),$("header").find("#showsiqconv").click())},getAjaxURL:function(e,t){return url=_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/"+e+t},getApiURl:function(e){var t=(e=e||{}).isv3api?"v3":"v2",i=e.isresourceapi?"":"/conversations";return url=_SCHEMA+"://"+_EMBEDSERVERURL+"/visitor/"+t+"/"+_SCREENNAME+i},appendMetaTag:function(){$("head").append('<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0">')},getValuesForDynamicMsg:function(){var e=$Support.EmbedObj,t={};CommonUtil.addIfExists(t,"name",e.visitorname),CommonUtil.addIfExists(t,"email",e.visitoremail),CommonUtil.addIfExists(t,"phone",e.visitorphone),CommonUtil.addIfExists(t,"department",e.department);var i=e.question?e.question:$Support.composer?$.trim($Support.composer.val()):"";return CommonUtil.addIfExists(t,"question",i),CommonUtil.addIfExists(t,"visit_id",e.VISITID),CommonUtil.addIfExists(t,"attendername",e.attendername),CommonUtil.addIfExists(t,"attenderemail",e.attenderemail),t},transferChat:function(e,i){var o=ZSIQConversationManager.getChatWinObjById(i);if($BotImpl.enableComposer("",i),$BotImpl.handleComposerVisibility(!1,i),$Support.areUsersAvailable(o.department)){delete $Support.SIQFieldname,$Support.clearBotQuestionTimeout(),o.contentdiv.find("#conversationoption").remove();var t={};e&&e.msg&&"DEPARTMENT"!=e.msg.type&&e.msg.userid&&(t.operator_id=e.msg.userid),t.department_id=o.department,t.show_alert=!0,o.contentdiv.find(".zsiq_transferdiv").remove(),ZSIQTranscript.removeBotResetter(o),t.queue_support=!0,$Support.Util.checkAndResetComposerAttribute(o),CommonUtil.handleAjaxReq(o.visitorID+"/transfer",t,function(e){var t=e&&e.data||{};$Support.storeHideTransfer(i),o.setBotForwardedTime((new Date).getTime()),$Support.deleteBotCookie(i,o.forwardtime),o.isforwardchat=!0,delete o.isBotChat,$Support.handleBotForwardQueue(o,t)}.bind(o),function(e){var t=JSON.parse(e.responseText)||{};6e3==(t.error&&t.error.code)&&$Support.handleAgentsOfflineForTransfer(i),$Support.getParent().$ZSIQChat.getWidgetData().embedobj.transfer_waiting_banner&&($Support.removeWaitingCookie(o.chatID),$Support.removeWtimeCookie(o.chatID),o.hideBanner())}.bind(o),{method:"PUT"})}else $UI.showOperatorOffline(o)},handleBotForwardQueue:function(e,t){var i=t.average_response_time&&t.current_position;i&&e.contentdiv.find(".usractions").remove().end(),ZSIQTranscript.removeBotResetter(e),i&&"queueing"!=e.chatstatus&&($Support.updateChatCookie(e.chatID),e.handleQueueDisplay({average_response_time:t.average_response_time,position:t.current_position}),e.chatstatus="queueing",ZSIQTranscript.scroll())},deleteBotCookie:function(e,t){var i=$Support.EmbedObj,o=$Support.getCookieValue("ZLD"+i.livelsid),n=(o.ongoingchats||{})[e]||{};n.isforwardchat=!0,t&&(n.forwardtime=t),delete n.botchatprops,delete n.isbotchat,this.LSDB.setCookie("ZLD"+i.livelsid,o,31e4)},storeHandoffConfig:function(e,t){t||(t=$Support.EmbedObj.chatID),$Support.LSDB.storeInSession(t+"_handoffconfig",JSON.stringify(e))},getHandoffConfig:function(e){var t=$Support.LSDB.getFromSession(e+"_handoffconfig");return t?JSON.parse(t):{}},handleTransferMissed:function(e){var t=ZSIQConversationManager.getChatWinObjById(e.parents(".siq_content").attr("data-id"));$UI.removeTransferDiv(e,t),MessageOperation.hideMsgActn(t);var i=t.visitorID+"/missed",o=!1;"offline"==e.attr("purpose")&&(o=!0),$Support.LSDB.remove("ZLD"+t.chatID+"transfer_state"),CommonUtil.handleAjaxReq(i,"",function(e){ZSIQConversationForm.clearSessionStorage(),$Support.handleMissedVisitor(!0,null,!0,o,t)},function(){})},hideTransferOption:function(e){$UI.removeTransferDiv("",ZSIQConversationManager.getChatWinObjById(e)),this.setCookie()},storeHideTransfer:function(e){$Support.LSDB.storeInSession(e+"_handoff",!0);var t=ZSIQConversationManager.getChatWinObjById(e);t.hidetransfer=!0,$UI.populateUserAction(t)},areUsersAvailable:function(e){var t=$Support.EmbedObj;for(var i in t.deptlist)if(t.deptlist[i].ID==e)return!t.deptlist[i].ONLYBOTSAVAILABLE;return!1},getDeptName:function(e){var t=$Support.EmbedObj;for(var i in t.deptlist)if(t.deptlist[i].ID==e)return t.deptlist[i].DNAME||t.deptlist[i].NAME},getBotUser:function(e){try{var t=$Support.EmbedObj;for(var i in e=e||t.department,t.deptlist)if(t.deptlist[i].ID==e)return t.deptlist[i].BOTUSER}catch(e){}return null},isConversationAllowed:function(){if($Support.Util.isPreview())return!1;var e=$Support.EmbedObj;return JSON.parse(e.eprops.isconversation)&&Licence.verify("conversationallowed")},bindScrollForConversationListContainer:function(){$Support.convlistcontainer.scroll(function(e){var t=e.target;if($Support.convongoingchatobj&&0==t.scrollTop&&$Support.removeConversationPopupMessage(),t.scrollHeight-t.scrollTop===t.clientHeight){if($Support.convlistindex<$Support.convlistlimit[$Support.EmbedObj.windowsize])return;$Support.PopulateConversationList(function(e,t){if(e.length){var i="";e.forEach(function(e){i+=$Temp.getConversationHistoryHTML(e)}),t?$Support.convlistcontainer.find("#pastchatconv").prepend($(i)):$Support.convlistcontainer.find("#pastchatconv").append(i),$Support.Util.showConversationListUI()}},$Support.convlistindex+1)}})},PopulateConversationList:function(o,n){var a,r=$Support.getParent().$ZSIQUtil.getAvuid();if(r){var e=this.LSDB.getFromSession($Support.checkAndGetConvStorageID(r)+"_conversation");if(e&&e.length&&!n){o(e);var t=e[0];a=t.endtime,$Support.convlistindex=e.length}var i=$Support.getParent().$ZSIQUtil.getAPIVisitorID();if(n&&0!=n){if(0!=$Support.convlistcontainer.find("#convlistloading").length||$Support.isallconvlistfetched)return;$Support.convlistcontainer.find("#pastchatconv").append($Temp.getConversationListLoadingHTML())}var s=$Support.getApiURl(),p=i?"&cvuid="+encodeURIComponent(i):"";s+="?avuid="+encodeURIComponent(r)+p+"&app_id="+encodeURIComponent($Support.EmbedObj.livelsid),$.ajax({url:s,type:"GET",beforeSend:function(e){e.setRequestHeader("X-SIQ-Channel","website"),CommonUtil.setJWTHeader(e)},xhrFields:{withCredentials:!0},success:function(e){var t=$Support.formatConversationObject(e.data||[]);if($Support.isConversationAllowed()){if(!t.length)return a||($Support.isallconvlistfetched=!0),void($Support.Util.checkToShowConversationEmptyPage()&&$Support.Util.showConversationEmptyPage());n||$Support.LSDB.setCookie(r+"_accesstime",t[0].endtime,864e5);var i=!!a;$Support.updateConversationCache(t,r,i),o(t,i),$Support.convlistindex+=t.length,$Support.checkMediaOnReload&&(delete $Support.checkMediaOnReload,!window.avUIhandler&&$Support.getMediaLibraryJS())}else $Support.Util.isPreview()&&!$Support.container.find("#trigmsg").length&&$Support.Util.checkToShowConversationEmptyPage()&&$Support.Util.showConversationEmptyPage()}.bind(),error:function(e){$Support.resetAvuid(e),CommonUtil.jwtTokenFailCallback(e),CommonUtil.isJWTError(e)&&$Support.resendProps.push({successcb:o,startindex:n,callbackMethod:"conversation"})}})}},formatConversationObject:function(e){for(var t=[],i=!1,o=0;o<e.length;o++){var n=e[o],a=n.attender||{},r=n.department||{},s=n.visitor||{},p=n.chat_status||{},d={};if(1!=p.state&&2!=p.state)d.attender=a.name,d.attenderid=a.id,d.attender_imgkey=a.image_key,d.attender_callenabled=a.call_enabled,d.chat_attended=4==p.state,d.chid=n.chat_id,d.department=r.id,d.departmentname=r.name,d.endtime=n.end_time||n.missed_time||n.start_time,d.isbotattender=a.is_bot,d.name=s.name,d.question=n.question,d.visitorid=n.id,d.wms_chat_id=n.wms_chat_id,d.type=n.type,n.media&&(d.media=n.media),t.push(d);else{if("call"==n.type)continue;if(1==p.state)continue;$Support.getTriggerCookie()||$Support.isChatExist()||($Support.handleLiveChatsInStorage(n,p.state),i=!0);var c=ZSIQConversationManager.getChatWinObjById(n.chat_id);c.attender_callenabled=a.call_enabled,c.attender_screenshare_enabled=a.screenshare_enabled,$Support.EmbedObj.annonUserId=(n.visitor||{}).user_id}}if(i){delete $Support.convlistcontainer;var l=$Support.EmbedObj.curraddvistid;if(l){var u=ZSIQConversationManager.getChatWinObjById(l);$.isEmptyObject(u)||(u.checkPreviouslyInitiatedChat(),$Support.LSDB.removeSessionStore("ZLD"+$Support.EmbedObj.livelsid+"lastview"))}$Support.checkAndShowUI()}return t},handleLiveChatsInStorage:function(e,t){2!=t?"chat"==e.queue_type?$Support.setQueueingChatCookie($Support.getFormattedObjectForStorage(e)):$Support.setWaitingCookie($Support.getFormattedObjectForStorage(e)):$Support.setCookie($Support.getFormattedObjectForStorage(e))},getFormattedObjectForStorage:function(e){var t=e.attender||{},i=e.department||{},o=e.visitor||{},n=t.is_bot?{status:"connected"}:"",a={chatID:e.chat_id,visitorID:e.id,attender:t.id,attenderemail:t.email,attendername:t.name,question:e.question,attenderimagefkey:t.image_key,department:i.id,attenderuseragent:e.attenderuseragent,chatintime:e.start_time,VISITID:e.visitid,proactive:e.proactive||e.isproactive,istriggeredchat:e.istriggeredchat,isBotChat:t.is_bot,isbottrigmsg:e.isbottrigmsg,botchatprops:n,waitinghandlerprops:e.waitinghandlerprops,RCHID:e.wms_chat_id,isofflinechat:!(e.cid||e.chid||!e.vid),attenderaboutme:e.attenderaboutme};return $Support.EmbedObj.setVisitorName(o.name),a},getCvuid:function(){return $Support.getParent().$ZSIQUtil.getAPIVisitorID()},checkAndGetConvStorageID:function(e){return $Support.EmbedObj.conversation_newflow_enabled&&$Support.getCvuid()||e},updateConversationCache:function(e,t,i){if(e&&e.length){e=$Support.checkDuplicateInConversationList(e,t);var o=$Support.checkAndGetConvStorageID(t),n=this.LSDB.getFromSession(o+"_conversation");n&&n.length&&(e=i?e.concat(n):n.concat(e)),this.LSDB.storeInSession(o+"_conversation",e)}},checkDuplicateInConversationList:function(e,t){try{var i=this.LSDB.getFromSession($Support.checkAndGetConvStorageID(t)+"_conversation");if(!i||!i.length)return e;for(var o=e.length-1;0<=o;o--)for(var n=e[o],a=0;a<i.length;a++){var r=i[a];if(n.visitorid==r.visitorid){i[a]=n,e.splice(o,1);break}}this.LSDB.removeSessionStore(t+"_conversation"),this.LSDB.storeInSession(t+"_conversation",i)}catch(e){}return e},getMediaData:function(e){try{var t=JSON.parse(e.lastmsg).msg;return t&&"MEDIA"==t.module?JSON.parse(t.media):""}catch(e){return""}},getMediaDataFromServer:function(i,o){var e=$Support.getprefixURL()+"/visitor/v2/"+_SCREENNAME+"/media/"+i+"?fields=media,department";$Support.mediaData[i]?o($Support.mediaData[i]):$.ajax({url:e,type:"GET",beforeSend:function(e){e.setRequestHeader("X-SIQ-Channel","website")},success:function(e){var t=e.data.media;t.departmentname=e.data.department.name,$Support.mediaData[i]=t,o(t)},error:function(){}})},getMediaDataFromTranscript:function(e){if(1<e.length)return"";var t=e[1];return t&&t.msg.media?JSON.parse(t.msg.media):""},getConversationChatTranscript:function(t,i){var e=-1!==t?t:i,o=ZSIQConversationManager.getChatWinObjById(e),n=o.presender;$("#conversioncontainer").hide(),o.chatdiv.html($Temp.getLoadingHTML()).show();var a=$Support.getTranscriptFromSession(t);$Support.Util.showConversationTranscriptUI(i,t);var r,s=!1;if(a&&(r=a[0],s=$("#attname").html()==r.attendername),!t||-1===t){var p=$Support.getParent().$ZSIQUtil.getAvuid(),d=$Support.LSDB.getFromSession($Support.checkAndGetConvStorageID(p)+"_conversation"),c={};for(var l in d){var u=d[l];if(u.visitorid==i){c=u;break}}var g={};g.question=getEscapedText(c.question),g.dname=c.name,g.mode="info",c.attender&&(g.attendername=c.attender,g.userimg=c.attender_imgkey);var m=[];return m.push(g),void $Support.Util.populateChatUI(m,i,t)}if(a&&a.length&&s)return $Support.Util.populateChatUI(a,i,t),o.presender=n,void $Support.updateReadMessageUI(a,t,!0);var h=$Support.getprefixURL()+"/visitor/v2/"+_SCREENNAME+"/conversations/"+i+"/messages?limit=100&from=top&app_id="+encodeURIComponent($Support.EmbedObj.livelsid)+"&avuid="+encodeURIComponent($Support.getAvuid());$Support.getTranscripts(h,t,function(e){$.trim(e)&&-1==e.indexOf("transcript.try.after.sometime")&&($.isEmptyObject(e[e.length-1])&&e.splice(e.length-1,1),e.length&&($Support.storeConversationChatTranscriptInSession(t,e),$Support.Util.populateChatUI(e,i,t),$Support.updateReadMessageUI(e,t)))})},getTranscripts:function(t,i,o){$.ajax({url:t,type:"GET",beforeSend:function(e){e.setRequestHeader("X-SIQ-Channel","website"),CommonUtil.setJWTHeader(e)},xhrFields:{withCredentials:!0},success:function(e){o($Support.formateVisitorTranscript(e,i))},error:function(e){$Support.resetAvuid(e),CommonUtil.jwtTokenFailCallback(e),CommonUtil.isJWTError(e)&&$Support.resendProps.push({url:t,chid:i,gettranscriptcb:o,callbackMethod:"gettranscript"})}})},handleMediaChat:function(e,t){if(e.created_time){var i=ZSIQConversationManager.getChatWinObjById(t).contentdiv;(i=i?i.find("#msgmaindiv"):$("#msgmaindiv")).html($Temp.getCallHistory(e)),$Support.Util.updateViewAttribute("convchat"),$Support.container.find("#showsiqconv").show(),ZSIQConversationManager.updateLastviewed(t),$Support.isFAQEnabled()&&$Support.container.find("footer").show()}else $Support.getMediaDataFromServer(e.id,function(e){$Support.handleMediaChat(e,t)})},getAttenderNamFromChatID:function(e){var t=$Support.getParent().$ZSIQUtil.getAvuid(),i=$Support.LSDB.getFromSession($Support.checkAndGetConvStorageID(t)+"_conversation");for(var o in i)if(i[o].chid==e)return i[o].attender},formatSenderID:function(e){return $Support.isVisitorID(e)?e:"LD_"+$Support.EmbedObj.soid+"_"+e},formateVisitorTranscript:function(e,t){var i=e.data;for(var o in i){var n=i[o],a=n.meta,r=n.message,s=r.operation_user||{},p=n.sender?$Support.formatSenderID(n.sender.id):"";if(a&&a.is_question)i[o]={visitorname:n.sender.name,mode:"info",intime:n.time,question:r.text,attendername:$Support.getAttenderNamFromChatID(t),chid:t,aboutme:"",is_read:n.is_read,msgid:n.client_message_id,msg:r.text,msguid:n.id,sender:p,time:n.time,dname:n.sender.name,is_edited:n.edited||!1,deleted:n.deleted||!1};else if("trigger"!=r.mode||"triggermsg"!=r.type)if(r.form_type)i[o]={msg:{form_type:r.form_type,msglist:r.msglist,title:r.title},time:n.time,chid:t};else if("file"!=n.type||n.deleted)if("conversation"!=r.form_type&&"classic"!=r.form_type)if("info"!=n.type)i[o]={msg:n.message.text,sender:p,meta:n.deleted?"":n.meta,msgid:n.client_message_id,msguid:n.id,time:n.time,dname:n.sender.name,is_read:n.is_read||!1,is_edited:n.edited||!1,deleted:n.deleted||!1,reply_to:n.reply_to},n.booking_card&&(i[o].booking_card=n.booking_card),n.payment_card&&(i[o].payment_card=n.payment_card);else{var d={acceptforward:"ACCEPT_FORWARD",accepttransfer:"ACCEPT_TRANSFER",addsupportrep:"ADDSUPPORTREP",botmessage:"BOT_MESSAGE",bottransfermissed:"bot_transfer_missed",bottrigger:"BOT_TRIGGER",chatmonitorjoin:"CHATMONITOR_JOIN",forwardsupport:"FORWARD_SUPPORT",invite:"INVITE",joinsupport:"JOIN_SUPPORT",media:"MEDIA",reopen:"REOPEN",trigger:"TRIGGER",question:"QUESTION",rejecttransfer:"REJECT_TRANSFER",transfer:"TRANSFER",endsupport:"END_SUPPORT",visitornamechange:"VISITOR_NAME_CHANGE",bookingcard:"booking_card",quartz:"quartz"};if("media"==r.mode){i[o]={msg:{media:r.media,mode:d[r.mode],module:d[r.mode],operation:r.operation},time:n.time};continue}if("chatclosed"===r.mode){i[o]={msg:{mode:"chatclosed",chat_close_by:r.chat_close_by,operation_user:r.operation_user,time:r.time}};continue}if("invite"==r.mode){r.mode=d[r.mode],i[o]={msg:r,time:n.time},r.opruser={dname:s.name,wmsid:s.id},delete r.operation_user;continue}i[o]={msg:{mode:d[r.mode]||"",msg:r.message,transfer_message:"accepttransfer"==r.mode?r.transfer_message:"",info_message:"forwardsupport"==r.mode?r.info_message:"",opruser:{dname:s.name,lsuid:s.id},msguid:n.id,time:r.time,type:"chatinfo"},time:n.time,is_read:n.is_read},r.user_list&&(i[o].msg.userlist={uname:r.user_list.id,dname:r.user_list.name,lsuid:r.user_list.id})}else i[o]={msg:{form_type:r.form_type,title:r.title,msglist:r.msglist},time:n.time,is_read:n.is_read};else i[o]={msg:{att_type:r.file.att_type,fName:r.file.name,size:r.file.size,url:r.file.url,content:r.file.type,fileId:r.file.id,dim:r.file.dimensions,blurimg:r.file.blur_image,comment:r.comment},mode:"att",sender:p,meta:n.meta,msgid:n.client_message_id,msguid:n.id,time:n.time,dname:n.sender.name,is_read:n.is_read,is_edited:n.edited,reply_to:n.reply_to};else i[o]={msg:{msg:r.message,mode:"TRIGGER",time:n.time,dname:r.dname,type:"TRIGGERMSG"},msguid:n.id,msgid:n.time,sender:r.dname,time:n.time}}return i[0].chid=t,$Support.ismore_message_available[t]=e.more_data_available,i},handleReadMessage:function(e){Message.isLocalUser(e.sender)||($Support.unReadChat[e.chid]=$Support.formatMsgUid(e.msguid),"1"!==$Support.getParent().$ZSIQWidgetUI.getWidgetState()&&$Support.sendReadCall())},formatMsgUid:function(e){return"string"==typeof e?e.replace("%","_"):e},sendReadCall:function(e,t){var i=ZSIQConversationManager.getcurrchatwinobj();if(i.isBotChat)delete $Support.unReadChat[i.RCHID];else{var o=$Support.unReadChat[i.RCHID]||$Support.unReadChat[i.chatID];if((o=o||e)&&!$("#unreadarrow").length||t){var n=$Support.getprefixURL()+"/visitor/v2/"+_SCREENNAME+"/conversations/"+i.visitorID+"/messages/"+o+"/read";$.ajax({url:n,type:"PUT",beforeSend:function(e){CommonUtil.setRequestHeader(e),CommonUtil.setJWTHeader(e)},success:function(e){},error:function(e){CommonUtil.isJWTError(e)&&$Support.resendProps.push({msgid:o,callbackMethod:"read"}),CommonUtil.jwtTokenFailCallback(e)}}),delete $Support.unReadChat[i.RCHID]}}},removeReadReciptUI:function(e){var t=ZSIQConversationManager.getChatWinObjById($Support.chidmappinglist[e]||e).chatdiv;t&&t.find(".readrec").remove()},updateRead:function(e){var t=ZSIQConversationManager.getChatWinObjById($Support.chidmappinglist[e]).chatdiv;t&&t.find(".readrec .sqico-tick").removeClass("sqico-tick").addClass("sqico-seen").attr("title",LSResource.getRealValue("common.seen"))},updateReadMessageUI:function(e,t,i){var o=e[e.length-1],n=o.meta&&$Support.isAbusivemsgwarning(o.meta.meta_type);if(this.isVisitorID(o.sender)&&$Support.EmbedObj.read_receipt&&!n){var a=o.question?o.intime:o.time;$Support.removeReadReciptUI(t);var r=o.is_read?"sqico-seen":"sqico-tick",s=o.is_read?"common.seen":"common.sent";$('[msg-id="'+o.msguid+'"]').append('<div class="readrec" proptype="readrec"><span>'+MyDate.getHoursandMin(a,!0,"bclient")+'</span><em class="'+r+'" title="'+LSResource.getRealValue(s)+'"></em></div>'),!i&&ZSIQTranscript.scroll()}},updateMessageEdit:function(e){var t=$Support.chidmappinglist[e.chid],i=ZSIQConversationManager.getChatWinObjById(t),o=e.msg&&e.msg[0],n=$Support.formatMsgUid(e.msguid),a=(o=o.msg||{}).msg;if(o.time&&MyDate.getHoursandMin(o.time,!0,"bclient"),i.chatdiv){var r=i.chatdiv.find('[msg-id="'+n+'"]'),s="att"==MessageOperation.getMsgObj(n,t).mode;a=ZSIQTranscript.parseTextMessage({isfileatt:s,msg:a,sender:e.sender});var p=r.find('[proptype="msgholder"]');s?$Support.handleFileCommentEdit({msgcontainer:r,new_msg:a}):(p.html(a),p.find('[proptype="edited"]').length||p.append(ZSIQTranscript.getEditMsgHTML())),$Support.updateCommonDOMChangesOnMsgEdit({msgcontainer:r,chatobj:i}),$Support.updateLatestMessageOprInStorage({chatID:t,msguid:n,opr:"is_edited",convongoingchatobj:i.convongoingchatobj,editmsg:s?a:o.msg,edittime:o.time})}},updateMessageDelete:function(e){var t=$Support.chidmappinglist[e.chid],i=ZSIQConversationManager.getChatWinObjById(t),o=$Support.formatMsgUid(e.msguid),n=LSResource.getRealValue("chat.messagedelete");if(i.chatdiv){var a=i.chatdiv.find('[msg-id="'+o+'"]');0<i.contentdiv.find('[msgidval="'+o+'"]').length&&MessageOperation.removeReplymsgdiv(i),MessageOperation.removeBindedEvents(a);var r=a.find('[proptype="msgholder"]');r.length?(r.text(n).addClass("msgdel sqico-deletemsg"),r.parent().removeClass("artcle-vw article-share")):(a.find(".msgbx").html('<span class="siq-user-message msgdel sqico-deletemsg" proptype="msgholder">'+n+"</span>"),a.removeClass("file_msg")),a.find(".msg_action").remove(),$Support.updateCommonDOMChangesOnMsgEdit({msgcontainer:a}),r.find('[proptype="edited"]').remove(),$Support.updateLatestMessageOprInStorage({chatID:t,msguid:o,opr:"deleted",convongoingchatobj:i.convongoingchatobj,editmsg:n,edittime:e.time})}"booking_input_card"==(e.meta||{}).type&&$("#cwoverlay").remove()},updateLatestMessageOprInStorage:function(e){var t=e.chatID,i=$Support.getTranscriptFromSession(t)||[],o=i.length;if(o){for(var n=0;n<o;n++){var a=i[n];if(a.msguid==e.msguid){var r="att"==a.mode;a[e.opr]=!0,delete a.meta;var s=a.question?"question":"msg";r?a.msg&&(a.msg.comment=e.editmsg):a[s]=e.editmsg,n!=o-1||r&&"is_edited"==e.opr||$Support.handleOnGoingchatActionsInConversation("newmsg",{chid:t,msg:$Support.Util.sanitizeMessage(e.editmsg),sender:a.sender,dname:a.dname});break}}$EmbedManger.updateChatCache(i,!0,e.chatID)}},updateCommonDOMChangesOnMsgEdit:function(e){e.msgcontainer.removeClass("hr_line"),e.msgcontainer.removeClass("smily_msg"),$Support.clearEndTimer(e.chatobj),ZSIQTranscript.checkMardownClass(e.msgcontainer)},handleFileCommentEdit:function(e){var t=e.msgcontainer.find('[proptype="filecomment"]'),i=e.msgcontainer.find('[proptype="voiceplayer"]');i.length&&i.closest('[proptype="msgbx"]').addClass("att_cmt"),t.length||(t=e.msgcontainer.find("[data-ftype]").after('<code proptype="filecomment"></code>').addClass("imgcmt").next(),ZSIQTranscript.scroll()),t.html(Smiley.replace($Support.Util.sanitizeMessage(e.new_msg))),t.find('[proptype="edited"]').length||t.append(ZSIQTranscript.getEditMsgHTML())},isVisitorID:function(e){return ZSIQTranscript.isLocalUser(e)||$Support.Util.isAnnonUser(e)},isAbusivemsgwarning:function(e){return"content_moderation_close"==e||"content_moderation_warning"==e||"content_moderation_block"==e},storeConversationChatTranscriptInSession:function(e,t){this.LSDB.storeInSession(e+"_transcript",t)},isConversationUIFocussed:function(){try{return!$Support.isCallTabFocused()&&($Support.convlistcontainer.is(":visible")||$Support.convtranscontainer.is(":visible"))}catch(e){}return!1},formatMessage:function(e,t,i){e=e?e.replace("<br>","\n"):e,e=t?e:getEscapedText(e);var o=Message.getDisplayContent(e);return i||(o=Markdown.apply(o,!0)),o=Message.format(o)},isConversationTransUIFocussed:function(){try{return $Support.convtranscontainer.is(":visible")}catch(e){}return!1},handleOnGoingchatActionsInConversation:function(e,t){var i=$Support.isConversationAllowed();$Support.toggleBackArrow(),(!$Support.isFAQEnabled()||($FAQ.updateMessageCount(e),"newchat"!==e&&"triggerchat"!==e||!$Support.isFAQUIFocussed()))&&(i||$Support.isCallForm)&&{newchat:function(){$Support.handleNewChatInConversation(t)},pickupchat:function(){$Support.handlePickupChatInConversation("",t)},wtime:function(){$Support.handleWaitingTimeUpdateInConversation(t)},newmsg:function(){$Support.handleNewMessageInConversation(t)},triggerchat:function(){$Support.handleTriggerChatInConversation(t)},typingstatus:function(){$Support.handleAgentTypingStatusInConversation(t)},missedchat:function(){$Support.handleMissedChatInConversation(t)},missedleave:function(){$Support.handleMissedLeaveInConversation(t)},endtimerupdate:function(){$Support.handleChatEndTimerUpdateInConversation(t)},endtimerclear:function(){$Support.handleChatEndTimerClearInConversation(t)},endchat:function(){$Support.handleChatEndInConversation(t)},leavemsg:function(){$Support.handleOfflineChatInConversation(t)},formchat:function(){$Support.handleOnGoingFormInConversation(t)},queueingchat:function(){$Support.handleOnGoingQueueInConversation(t)}}[e]()},handleNewChatInConversation:function(e){try{var t=$Support.EmbedObj,i=LSResource.getRealValue("conversation.pleasewait.toconnect"),o=!1,n=!1;if(-1!=e.chatID){var a=$Support.getRecentMessageOfOngoingChat(e);i=a.recentmsg||e.pmsg,o=a.isattachment,n=a.isvisitormsg}if(e.convongoingchatobj){if(e.convongoingchatobj.attr("id")=="conv"+e.chatID){var r=$Support.formatMessage(i,o,n);return e.convongoingchatobj.find("#convmsg").html(r),e.convongoingchatobj.find("#convwtime").removeClass("dN"),e.convongoingchatobj.trigger("click"),e.convongoingchatobj.removeAttr("status"),void(e.istriggeredchat&&(e.convongoingchatobj.attr("id","conv"+e.chatID),e.convongoingchatobj.attr("visitorid",e.visitorID),e.convongoingchatobj.attr("chid",e.chatID),e.convongoingchatobj.find("#convchatattendername").text(e.attendername?e.attendername:LSResource.getRealValue("conversation.awaitingtoconnect"))))}e.proactive&&(i=t.pmsg),e.convongoingchatobj.find(".siqc_eletype").show().html(c)[0].className="siqc_eletype",e.convongoingchatobj.attr("documentclick","fetchconvtranscript"),e.applyOngoingChatClass("siqc_cntbody",e.convongoingchatobj),e.convongoingchatobj=void 0,i=e.proactive?i:LSResource.getRealValue("conversation.pleasewait.toconnect")}!$Support.isConversationAllowed()||$Support.isConversationUIFocussed()||$Support.container.find("#showsiqconv").is("visible")||$Support.container.find("#showsiqconv").show(),!i&&e.proactive&&(i=t.pmsg,$Support.container.find("#showsiqchatui").hide()),r=$Support.formatMessage(i,o,n);var s="";if($Support.isUserLogoEnabled("",e)&&e.attenderimagefkey&&(s=$Support.Util.getPhotoURL(e.attenderimagefkey,e.attender)),!e.convongoingchatobj||e.convongoingchatobj&&!e.istriggeredchat){var p=e.isdirectcall?"showongingcall":"";$Support.convlistcontainer.find("#currchatconv").prepend(e.convongoingchatobj=$($Temp.getchatWaitingUIinConversation({chatID:e.chatID,question:e.question,visitorID:e.visitorID},p)))}e.convongoingchatobj.find("#convchatattendername").text(e.attendername?e.attendername:LSResource.getRealValue("conversation.awaitingtoconnect")),e.convongoingchatobj.find("#convchatattenderimg").attr("src",s),e.attender||e.convongoingchatobj.find(".sqico-user").addClass("convrstn-wait"),e.convongoingchatobj.find("[propval='convmsg']").html(r);var d=e.intime||e.chatintime;e.convongoingchatobj.find("#convwtime").attr("convmtime",d).html(MyDate.timeDifference(d));var c=$Support.getUnreadCount(e.chatID),l="siqc_cntbody";c?(l+=" siqc_newchat",e.convongoingchatobj.find(".siqc_eletype").show().html(c)[0].className=$Support.getConversationIcon(e)):e.convongoingchatobj.find(".siqc_eletype")[0].className=$Support.getConversationIcon(e),$Support.applyOngoingChatClass(l,e.convongoingchatobj);var u=ZSIQConversationManager.isChatUIFocusses(e.winid);$Support.isConversationUIFocussed()||u||!e.proactive||$Support.isFAQUIFocussed()||($Support.isConversationTransUIFocussed()||!u||$Support.convlistcontainer.scrollTop()>e.convongoingchatobj.height())&&($Support.removeConversationPopupMessage(),$Support.container.append($Temp.getPopUpMessageInconversation(e.attendername,i,s,e.chatID)))}catch(e){}},getConversationIcon:function(e){return"siqc_eletype "+(e.isdirectcall||$Support.getOnGoingCallChatID()==e.chatID?"sqico-call":"sqico-chat2")},handleOnGoingFormInConversation:function(e){if(e){var t=e.currwinobj;t.convongoingchatobj||($Support.convlistcontainer.find("#currchatconv").prepend(t.convongoingchatobj=$($Temp.getchatWaitingUIinConversation({chatID:t.winid,question:t.question,visitorID:t.visitorID}))),$Support.convlistcontainer.find("#currchatconv").find("#convwtime").addClass("dN"),t.convongoingchatobj.find("#convchatattendername").text(getDecodedText(ZSIQConversationForm.getOperatorName())),!$Support.isConversationAllowed()||$Support.isConversationUIFocussed()||$Support.container.find("#showsiqconv").is("visible")||$Support.container.find("#showsiqconv").show()),t.convongoingchatobj.find(".siqc_eletype")[0].className=$Support.getConversationIcon(t);var i=e&&e.msglist?e.msglist.length:"",o=i?e.msglist[i-1]:e,n=o.meta||{},a=n.input_card?n.input_card.type:n.field_name,r="classic"==e.form_type?e.title||LSResource.getRealValue("ne.operator.question",""):o.msg;r=""==r?ZSIQConversationForm.getDefaultMessage(a.replace("_","")):getEncodedText(r),r=Markdown.apply(r,!0),r=Message.format(r),t.convongoingchatobj.find("#convmsg").html(r)}},handleTriggerChatInConversation:function(e){$Support.convlistcontainer.find("#currchatconv").html(e.convongoingchatobj=$($Temp.getchatWaitingUIinConversation({chatID:e.winid,question:e.question,visitorID:e.visitorID}))),e.convongoingchatobj.find("#convchatattendername").text(e.triggername);var t="",i=$Support.getRecentMessageOfOngoingChat(e),o=i.recentmsg||e.pmsg;i.isattachment&&(o=i.rawmsg),o="string"==typeof o&&o.split("<br>").join(" "),o=getEscapedText(o),e.attenderimagefkey&&$Support.isUserLogoEnabled("",e)?t=$Support.Util.getPhotoURL(e.attenderimagefkey,e.attender):e.convongoingchatobj.find(".sqico-user").addClass("convrstn-wait"),e.convongoingchatobj.find("#convchatattenderimg").attr("src",t);var n=Markdown.apply(o,!0);e.convongoingchatobj.find("#convmsg").html(n);var a=e.time||(new Date).getTime();e.convongoingchatobj.find("#convwtime").attr("convmtime",a).html(MyDate.timeDifference(a)),$Support.container.find("#showsiqchatui").hide();var r=$Support.getUnreadCount(e.chatID),s="siqc_cntbody";r?(s+=" siqc_newchat",e.convongoingchatobj.find(".siqc_eletype").show().html(r)[0].className="siqc_eletype"):e.convongoingchatobj.find(".siqc_eletype")[0].className=$Support.getConversationIcon(e),$Support.applyOngoingChatClass(s,e.convongoingchatobj),!$Support.isConversationAllowed()||$Support.isConversationUIFocussed()||$Support.container.find("#showsiqconv").is("visible")||$Support.container.find("#showsiqconv").show();var p=ZSIQConversationManager.isChatUIFocusses(e.winid)&&!$Support.isCallTabFocused();!$Support.isConversationUIFocussed()&&p||($Support.isConversationTransUIFocussed()||!p||$Support.convlistcontainer.scrollTop()>e.convongoingchatobj.height())&&($Support.removeConversationPopupMessage(),$Support.container.append($Temp.getPopUpMessageInconversation(e.triggername,o,t,e.winid)))},handleWaitingTimeUpdateInConversation:function(e){if(e){var t=ZSIQConversationManager.getChatWinObjById(e.winid);if(-1!=t.chatID&&t.convongoingchatobj){var i=e.wtime;$Support.applyOngoingChatClass("siqc_cntbody siqc_time",t.convongoingchatobj),t.convongoingchatobj.find(".siqc_eletype").html("").show()[0].className="siqc_eletype sqico-timer",t.convongoingchatobj.find("[propval='convwtime']").html(i)}}},handleMissedChatInConversation:function(e){var t=ZSIQConversationManager.getChatWinObjById(e.chid);if(t.convongoingchatobj){$Support.applyOngoingChatClass("siqc_cntbody siqc_chatend",t.convongoingchatobj);var i=LSResource.getRealValue(t.isdirectcall?"conversation.call.missedmsg":"conversation.missedmsg"),o=$Support.EmbedObj;t.convongoingchatobj.find("#convchatattendername").text(o.attendername?o.attendername:LSResource.getRealValue(t.isdirectcall?"conversation.missedcall":"conversation.missedchat")),t.convongoingchatobj.find("[propval='convmsg']").html(i);var n=t.intime||t.chatintime;t.convongoingchatobj.find("[propval='convwtime']").attr("convmtime",n).html(MyDate.timeDifference(n)),t.convongoingchatobj.find(".siqc_eletype")[0].className="siqc_eletype",t.convongoingchatobj.find(".sqico-user").removeClass("convrstn-wait"),t.convongoingchatobj.find(".siqc_usrimg").addClass("sqico-missed"),t.convongoingchatobj.attr("status","end");var a=ZSIQConversationManager.isChatUIFocusses(t.winid)||$("#callresbanner").length;$Support.isConversationUIFocussed()||a||($Support.removeConversationPopupMessage(),$Support.container.append($Temp.getPopUPInfoMessageInConversation(DynamicMsg.fillValues($Support.EmbedObj.missedmessage,!0),t.winid)))}},handleMissedLeaveInConversation:function(e){var t=e.currwinobj;t.convongoingchatobj&&(t.convongoingchatobj[0].className="siqc_cntbody",t.convongoingchatobj.find("[propval='convmsg']").html(getEscapedText(e.msg)))},handlePickupChatInConversation:function(e,t){if(t.convongoingchatobj){$Support.EmbedObj;var i="";$Support.isUserLogoEnabled("",t)&&t.attenderimagefkey&&(i=$Support.Util.getPhotoURL(t.attenderimagefkey,t.attender)),$Support.applyOngoingChatClass("siqc_cntbody",t.convongoingchatobj),e||t.convongoingchatobj.find("[propval='convmsg']").html(getEscapedText(t.question)),t.convongoingchatobj.find("#convchatattendername").text(t.attendername?t.attendername:"Awaiting agent"),t.convongoingchatobj.find("#convchatattenderimg").attr("src",i);var o=t.intime||t.chatintime;t.convongoingchatobj.find("#convwtime").attr("convmtime",o).html(MyDate.timeDifference(o)),t.convongoingchatobj.find(".siqc_eletype")[0].className=$Support.getConversationIcon(t),t.convongoingchatobj.find(".sqico-user").removeClass("convrstn-wait")}},handleOnGoingQueueInConversation:function(e){try{var t=$Support.EmbedObj,i=e.attendername;!$Support.isConversationAllowed()||$Support.isConversationUIFocussed()||$Support.container.find("#showsiqconv").is("visible")||$Support.container.find("#showsiqconv").show(),e.convongoingchatobj&&!e.convongoingchatobj.find("#queueinfo").length&&(e.convongoingchatobj.remove(),delete e.convongoingchatobj);var o="",n=t.clogo_key&&"0"!=t.clogo_key.split("_")[0];!e.attender&&JSON.parse(t.eprops.iclogo)&&n?o=$Support.Util.getUserImageWithNPS(t.clogo):$Support.isUserLogoEnabled("",e)&&e.attenderimagefkey&&(o=$Support.Util.getPhotoURL(e.attenderimagefkey,e.attender)),e.convongoingchatobj||$Support.convlistcontainer.find("#currchatconv").prepend(e.convongoingchatobj=$($Temp.getchatQueueingUIinConversation({chatID:e.chatID,visitorID:e.visitorID}))),e.convongoingchatobj.find("#convchatattendername").text(i||$Support.getDeptName(e.department)),e.convongoingchatobj.find("#convchatattenderimg").attr("src",o),e.convongoingchatobj.find("[propval='convmsg']").html("You are in Queue no. 8 - 2:45 mins")}catch(e){}},handleNewMessageInConversation:function(e){var t=ZSIQConversationManager.getChatWinObjById(e.chid),i=t.convongoingchatobj;if(i||$Support.getOnGoingCallChatID()){var o=e.filename,n=e.content;o||(o=e.msg,"object"==typeof e.msg&&(o=getEncodedText(e.msg.fName),n=e.msg.content),e.meta&&"resource-share"==e.meta.subtype&&(o=getEncodedText(e.meta.display_card.articlename))),o=e.iscannedarticle?e.cardheader:o;var a=$Support.Util.isAnnonUser(e.sender),r=Message.getDisplayContent(o),s=$Support.Util.getFileClassType(n);a||s||(r=Markdown.apply(r,!0)),r=Message.format(r),r=s?'<em class="'+s+'">'+getEncodedText(r)+"</em>":r;var p="siqc_cntbody";i&&i.find("[propval='convmsg']").html(r);var d=$Support.getUnreadCount(t.chatID);if(d){p+=" siqc_newchat",i&&(i.add("#conv-tab").find(".siqc_eletype").show().html(d)[0].className="siqc_eletype"),$("#conv-tab").addClass("count");var c=ZSIQConversationManager.isChatUIFocusses(t.winid)&&!$Support.isCallTabFocused();if(($Support.isConversationUIFocussed()||!c)&&!Message.isLocalUser(e.sender)&&!$Support.isFAQUIFocussed()){if(!$Support.isConversationUIFocussed()&&!c||!i||$Support.convlistcontainer.scrollTop()>i.height()){$Support.removeConversationPopupMessage();var l="";-1!=e.sender.indexOf(t.attender)&&$Support.isUserLogoEnabled("",t)&&(l=$Support.Util.getPhotoURL(t.attenderimagefkey,t.attender)),$Support.container.append($Temp.getPopUpMessageInconversation(e.dname,r,l,t.chatID))}if(!c){var u=$Support.container.find("#showsiqconv");0==u.find("#siqnoticon").length&&u.prepend("<em id='siqnoticon'chid='"+t.chatID+"' class='siqc_prochtcls' documentclick='showchatui'></em>")}}}else i&&(i.find(".siqc_eletype")[0].className=$Support.getConversationIcon(t));i&&$Support.applyOngoingChatClass(p,t.convongoingchatobj)}},removeConversationPopupMessage:function(){$Support.container.find("#convpopupmsg").remove(),$Support.container.find("#convpopupmsg").remove()},handleAgentTypingStatusInConversation:function(e){var t=$Support.chidmappinglist[e.chid],i=ZSIQConversationManager.getChatWinObjById(t);if(i.convongoingchatobj){$Support.EmbedObj;var o=e.msg,n=$Support.getUnreadCount(i.chatID),a="siqc_cntbody";if(o)a+=" siqc_type",i.convongoingchatobj.find("#convmsg").html(LSResource.getRealValue("conversation.agent.typing")),i.convongoingchatobj.find(".siqc_usrimg").addClass("sqico-typing");else{var r=$Support.getRecentMessageOfOngoingChat(i),s=r.recentmsg,p=Message.getDisplayContent(s);r.isvisitormsg||(p=Markdown.apply(p,!0)),p=Message.format(p),p=getEscapedText(p),i.convongoingchatobj.find("#convmsg").html(p),i.convongoingchatobj.find(".siqc_usrimg").removeClass("sqico-typing")}n?(a+=" siqc_newchat",i.convongoingchatobj.find(".siqc_eletype").show().html(n)[0].className="siqc_eletype"):i.convongoingchatobj.find(".siqc_eletype")[0].className="siqc_eletype sqico-chat2",$Support.applyOngoingChatClass(a,i.convongoingchatobj)}},handleChatEndTimerUpdateInConversation:function(e){var t=e.currwinobj;if(t.convongoingchatobj){var i=e.isstart,o=LSResource.getRealValue("conversation.endtimer.secs",""+e.timer);$Support.applyOngoingChatClass("siqc_cntbody siqc_goend",t.convongoingchatobj),t.convongoingchatobj.find("#convwtime").html(o).show();var n=LSResource.getRealValue("conversation.chat.goingtoend");t.convongoingchatobj.find("#convmsg").html(n),t.convongoingchatobj.find(".siqc_eletype").html("").show()[0].className="siqc_eletype sqico-alert";var a=ZSIQConversationManager.isChatUIFocusses(t.winid);if(($Support.isConversationUIFocussed()||!a)&&($Support.isConversationTransUIFocussed()||$Support.convlistcontainer.scrollTop()>t.convongoingchatobj.height())){var r=$Support.Util.getPhotoURL(t.attenderimagefkey,t.attender);if(i)$Support.container.append($Temp.getPopUpAlertInconversation(t.attendername,LSResource.getRealValue("conversation.chatsess.goingtoend"),o,r));else{var s=$Support.container.find("#convpopupmsg");0!=s.length&&s.find("#alerttimer").html(o)}if($Support.isConversationTransUIFocussed()||!a){var p=$Support.container.find("#showsiqconv");p.find("#siqnoticon").remove(),p.prepend("<em id='siqnoticon' class='sqico-alert' documentclick='showchatui'></em>")}}}},handleChatEndTimerClearInConversation:function(e){if(e.convongoingchatobj){var t=$Support.getRecentMessageOfOngoingChat(e),i=t.recentmsg,o=Message.getDisplayContent(i);t.isvisitormsg||(o=Markdown.apply(o,!0)),o=Message.format(o);var n="siqc_cntbody";e.convongoingchatobj.find("#convwtime").html(MyDate.timeDifference(e.intime||e.chatintime)),e.convongoingchatobj.find("#convmsg").html(o);var a=$Support.getUnreadCount(e.chatID);a?(n+=" siqc_newchat",e.convongoingchatobj.find(".siqc_eletype").show().html(a)[0].className="siqc_eletype"):e.convongoingchatobj.find(".siqc_eletype")[0].className=$Support.getConversationIcon(e),$Support.container.find("#showsiqconv").find("#siqnoticon").remove(),$Support.applyOngoingChatClass(n,e.convongoingchatobj),$Support.removeConversationPopupMessage()}},handleChatEndInConversation:function(e){var t=e.currwinobj;if(t.convongoingchatobj){var i=$Support.Util.isAnnonUser(e.sender)?"siqc_cntbody":"siqc_cntbody siqc_chatend";$Support.applyOngoingChatClass(i,t.convongoingchatobj);var o=e.currwinobj.isdirectcall,n=LSResource.getRealValue(o?"converation.call.ended":"converation.chat.ended");t.convongoingchatobj.find("[propval='convmsg']").html(n);var a=t.intime||t.chatintime;t.convongoingchatobj.find("[propval='convwtime']").attr("convmtime",a).html(MyDate.timeDifference(a)),t.convongoingchatobj.find(".siqc_eletype").html("").show()[0].className="siqc_eletype",t.convongoingchatobj.attr("status","end"),$Support.removeConversationPopupMessage(),$Support.removeInputWidget(t.contentdiv);var r=ZSIQConversationManager.isChatUIFocusses(t.winid)||$("#callresbanner").length;if(!$Support.isConversationUIFocussed()&&!r){var s=e.msg&&e.msg.opruser&&e.msg.opruser.dname?LSResource.getRealValue(o?"converation.agent.call.ended":"converation.agent.chat.ended",e.msg.opruser.dname):n;$Support.container.append($Temp.getPopUPInfoMessageInConversation(getEncodedText(s),t.winid))}$Support.handleDomainStorage("updatecorsdata","localstorage")}},handleOfflineChatInConversation:function(e){if($Support.isConversationAllowed()){var t=[];t.push(e);var i=$Support.getParent().$ZSIQUtil.getAvuid();$Support.updateConversationCache(t,i,!0);var o=$Temp.getConversationHistoryHTML(e);$Support.convlistcontainer.find("#pastchatconv").prepend(o),!$Support.isConversationAllowed()||$Support.isConversationUIFocussed()||$Support.container.find("#showsiqconv").is("visible")||$Support.container.find("#showsiqconv").show()}},handleChatTransferInConversationListView:function(e){if(e.convongoingchatobj){$Support.EmbedObj;var t="";$Support.isUserLogoEnabled("",e)&&e.attenderimagefkey&&(t=$Support.Util.getPhotoURL(e.attenderimagefkey,e.attender)),e.convongoingchatobj.find("#convchatattenderimg").attr("src",t),e.convongoingchatobj.find("#convchatattendername").text(e.attendername)}},getRecentMessageOfOngoingChat:function(e){$Support.EmbedObj;var t=e.question,i=!1,o=!1,n=-1!=e.chatID?e.chatID:e.winid,a=$Support.cachearr[n]||[],r="";if(a.length){var s=a[a.length-1];if(s.msg){if(o=$Support.Util.isAnnonUser(s.sender),"object"!=typeof s.msg)t=s.iscannedarticle?s.cardheader:s.msg;else if("object"==typeof s.msg)if(s.msg.fName){t=s.msg.fName;var p=$Support.Util.getFileClassType(s.msg.content);r=t,t=p?'<em class="'+p+'">'+getEncodedText(t)+"</em>":t,i=!0}else if("cannedarticle"===s.msg.mode)t=$FAQ.getHeaderMessage(s.msg.msg);else{var d=s.msg.msglist||[],c=d.length;s.msg.form_type&&d&&c&&(t=d[c-1].msg||"",o=!0)}}else s.resourcearticle&&(r=s.meta.display_card.articlename,t=getEncodedText(r))}return{recentmsg:t,isattachment:i,isvisitormsg:o,rawmsg:r}},applyOngoingChatClass:function(e,t){t&&(t[0].className=e)},cacheCurrentChat:function(e){if($Support.isConversationAllowed()){$Support.EmbedObj;var t=[],i={};i.attender=e.attendername,i.attenderid=e.attender,i.attender_imgkey=e.attenderimagefkey,i.question=e.question,i.chid=e.chatID,i.visitorid=e.visitorID,i.endtime=(new Date).getTime(),i.isbotattender=e.isBotChat,i.department=e.department;var o=$Support.cachearr[e.chatID]||[],n=o[o.length-1];n&&(n.iscannedarticle&&(n.msg=n.cardheader),i.lastmsg=JSON.stringify(n)),t.push(i);var a=$Support.getParent().$ZSIQUtil.getAvuid();$Support.updateConversationCache(t,a,!0)}},handleNewsLetter:function(){$Support.Util.isPreview()&&$CWPreview.handleNewsLetter()},getEmbedSize:function(){var e=$Support.getParent().$ZSIQWidget.getEmbedSize();return 1==e?2:e},getEmbedSizeClass:function(){return $Support.isMobileWidth()?"":" zsiq_size"+$Support.getEmbedSize()},removeWidget:function(){try{$Support.getParent().$zoho.salesiq.tracking.off()}catch(e){}var e=$Support.getParent().$ZSIQChatWindow.getChatWindowDiv(),t=$Support.getParent().$ZSIQWidgetUI.getWidgetDiv();e&&e.remove(),t&&t.remove()},handleBotTransferAccept:function(e){var t=ZSIQConversationManager.getChatWinObjById(e);$Support.removeCookie("ZLD"+$Support.EmbedObj.livelsid+"WAITING"),$UI.removeCWaitHandler(),clearTimeout(t.waitTimer),$UI.removeTransferDiv("",t),delete t.waitTimer,delete t.waitingtime,delete t.isBotChat,delete t.botchatprops,$Support.handlePickupChatInConversation(!0,t);var i=$TH.getHeader();$Support.isUserLogoEnabled("",t)&&i.find(".cmplogo").attr("data-chttype","agent"),$UI.populateUserAction(t)},isChatExist:function(){var e=($Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid)||{}).ongoingchats||{},t=($Support.getWaitingCookie()||{}).ongoingchats||{},i=$Support.getQueueingCookie().ongoingchats||{};return 0<Object.keys(e).length||0<Object.keys(t).length||0<Object.keys(i).length},isAllChatBot:function(){var e=($Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid)||{}).ongoingchats||{},t=Object.keys(e),i=t.length;if(!i)return!1;for(var o=0,n=0;n<i;n++)e[t[n]].isbotchat&&o++;return o===i},getOnGoingCallChatID:function(){return $Support.chidmappinglist[window.SiqAVRouter&&SiqAVRouter.container.detailsHandler.getActiveChid()]},getOnGoingChatIDs:function(){var e=$Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid).ongoingchats;if(!e)return[];var t=[];for(var i in e)!e[i].isdirectcall&&t.push(i);return t},isOnlineChat:function(){return $Support.EmbedObj.status},isCallOnline:function(){return $Support.EmbedObj.call_status},isMacOS:function(){return!!navigator.platform.match(/Mac/i)},openClassicUI:function(){$Support.isChatExist()||0<$Support.convlistcontainer.find("#pastchatconv").find(".siqc_cntbody").length&&$Support.container.find("#showsiqchatui").click()},isFAQEnabled:function(){var e=$Support.EmbedObj.faqaccess;return!!Licence.verify("faqallowed")&&!!e.length&&1==$Support.EmbedObj.faqaccess[0]},getConversationData:function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();return $Support.LSDB.getFromSession($Support.checkAndGetConvStorageID(e)+"_conversation")},isShowConversationArrow:function(e){return $Support.getConversationData()||e.convongoingchatobj||$Support.isChatExist()},getRecentLiveChatid:function(){var e=($Support.getWaitingCookie()||{}).ongoingchats||{};if(Object.keys(e)[0])return Object.keys(e)[0];var t=($Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid)||{}).ongoingchats||{};if(Object.keys(t)[0])return Object.keys(t)[0];var i=$Support.getTriggerCookie()||{};return i?i.winid:void 0},showConversation:function(e){if($Support.Util.handleFooterDivisionSel(e),$FAQ.toggleSearchIcon(),$("#conv-tab").removeClass("count").find(".siqc_eletype").hide(),$FAQ.checkandSetHeaderUserClass(),!$Support.getConversationData()||$Support.isChatExist()||$Support.getTriggerCookie()){if(!$Support.Util.checkToShowConversationEmptyPage()){var t=ZSIQConversationManager.getcurrchatwinobj();t.contentdiv&&t.contentdiv.hide(),$Support.contentdiv&&$Support.contentdiv.hide(),ZSIQConversationManager.resetLastViewd();var i=$Support.getRecentLiveChatid();if((t=ZSIQConversationManager.getChatWinObjById(i)).isdirectcall)$Support.showOnGoingCall(i);else{var o=i?$("<div>",{chid:i}):"";i?$Support.Util.showMessageAreaUI("","",o):$Support.Util.showMessageAreaUI("showsiqchatui"),i&&$Support.Util.calculateTextareaHeight(t),$Support.sendReadCall()}return}$Support.Util.showConversationEmptyPage(e)}else $Support.Util.showConversationListUI(e)},isFAQUIFocussed:function(){try{return"faqview"===$Support.container.attr("cwview")}catch(e){}return!1},handleVTransLang:function(e){var t=$Support.getParent(),i=t.$ZSIQChat.getWidgetData().widgetobj,o=t.$ZSIQWidget.getEmbedObject().pinfo,n=i.privacyconfig||{};n=n.notifygt||{};var a=1==i.isgdprenabled,r=$Support.chidmappinglist[e.chid],s=ZSIQConversationManager.getChatWinObjById(r),p=!1,d=n.url||o.pinfo.gtpolicyurl;if(o&&o.pinfo){var c=o.pinfo;p=JSON.parse(c.isgdprenabled)}if(p){if(a||(2==e.GDPRStatus&&$Support.handleVTransLangStatus(1,e.lang,s),e.GDPRStatus=0),1==JSON.parse(e.GDPRStatus)){var l=d||_GT_ATTRIBUTIONLINK;l=CommonUtil.validateURL(l);var u=$UI.getTranslateBannerHTML(getUnescapedText(s.attendername),d);s.contentdiv.find(".chtcont").after(u),s.contentdiv.find("#gtconsenturl").attr("href",l),$Support.Util.calculateTextareaHeight(s)}else 2==JSON.parse(e.GDPRStatus)&&$UI.appendGTConsentDiv(d,e.lang,s.chatdiv);ZSIQTranscript.scroll()}},handleVTransLangStatus:function(e,t,i){i=i||ZSIQConversationManager.getcurrchatwinobj(),$UI.removeGTConsentDiv();var o=$Support.getAjaxURL("setvtranslang",dext),n=lsnocachefix("json");n.chid=i.chatID,n.visitorid=i.visitorID,n.gdprstatus=e,n.attender=i.attender,n.lang=t,$.ajax({url:o,data:n,type:"POST"})},handleBotSkipOffline:function(e){var t=ZSIQConversationManager.getChatWinObjById(e);clearTimeout(t.waitTimer),delete t.waitingtime,$UI.hideBanner(),this.removeWaitingCookie(t.chatID),t.contentdiv.find(".msgbox textarea").stop(),$UI.updateOfflineUI(!0),$Support.container.addClass("outerwin"),$Support.Util.showOfflineBanner(),t.contentdiv.find(".zsiq_transferdiv").remove()},handleBotTrigger:function(e,t){var i=e.msg,o=i.lsid;if(!o||o==$Support.EmbedObj.livelsid){i.msglist;var n={isbottrigger:!0,attenderdetails:{attender:i.attender},message:i,sendername:i.dname,time:i.time},a=i.departments;a&&(n.departments=a),$Support.setTriggerCookie(n),!t.repopulate&&$Support.getParent().$ZSIQChatWindow.openChatWindow(!0),t.department=1==a.length?a[0]:t.department,t.pmsg=e.msg,!t.repopulate&&$BotImpl.formatAndDisplay(e,t.winid),$Support.Util.updateHeader(e.msg),$Support.Util.updateViewAttribute("msgarea"),$('[data-chttype="agent"]').removeClass("sqico-chat"),$Support.container.find("#showsiqchatui").hide(),$Support.handleOnGoingchatActionsInConversation("triggerchat",t),!$Support.isConversationAllowed()&&$Support.container.find("#showsiqconv").hide(),$("footer").find(".sqico-chat").trigger("click")}},getOrderedDepartmentList:function(){var e=$Support.getApiDepartment(),t=ZSIQWindowView.getDeptList(),i=[];if(!e.length)return t;for(var o in e)for(var n in t){var a=t[n];if(a.NAME==getEncodedText(e[o])){i.push(a);break}}return i=i.length?i:t},getEmbedDepartments:function(){var e=$Support.getOrderedDepartmentList(),t=ZSIQConversationManager.getcurrchatwinobj();if("-1"==$Support.EmbedObj.department&&1==e.length&&-1==t.department&&($Support.EmbedObj.department=e[0].ID,t.department=e[0].ID),$Support.getParent().$ZSIQChat.isAgentSpcificSignatureChat()&&(e=$Support.convertDeptStatus(e)),!t.isbottrigmsg)return e;var i=$Support.getTriggerCookie();if(i&&i.departments){for(var o=i.departments,n=[],a=0;a<e.length;a++){var r=e[a],s=r.ID;-1!=o.indexOf(s)&&n.push(r)}return n}return e},convertDeptStatus:function(e){for(var t=e.length,i=$Support.EmbedObj,o=ZSIQWindowView.isOnlyCall()?i.call_status:i.status,n=0;n<t;n++)e[n].STATUS=o;return e},updateSIQFields:function(e){var t=e.name;if(t){var i=t.split("_");"siq"===i[0]&&(i=i.splice(1),$Support.SIQFieldname=i.join("_"))}else if($Support.SIQFieldname&&e.value){var o=$Support.SIQFieldname;delete $Support.SIQFieldname,$Support.updateVisitorData(o,e.value)}},updateVisitorData:function(e,t){if(-1!=["name","email","phone"].indexOf(e)){var i={};i[e]=t;var o=$Support.EmbedObj,n=i.name||o.visitorname,a=i.email||o.visitoremail,r=i.phone||o.visitorphone;$Support.updateVisitorInfo(n,a,r)}},handleBotTransfer:function(e,t){$Support.transferChat(e,t)},handleBotProgressInfo:function(e){$BotImpl.showBotProcessing(e),$BotImpl.enableComposer()},showRepliesNow:function(e){var t=e.replies;if(t&&0<t.length)for(var i in t){var o=t[i];Message.formatAndDisplay({sender:e.sender,time:e.time,dname:e.dname,msg:o.text,image:o.image})}},getBroadcastText:function(){return this.LSDB.get("ZSIQ"+$Support.EmbedObj.chatID+"BROATCAST")},removeBroadCast:function(e){var t=$Support.EmbedObj;return delete $Support["broadcasted_"+t.visitorID],e&&this.LSDB.remove($Support.getBroadCastCookieKey(e.chatID)),this.LSDB.remove("ZSIQ"+t.chatID+"BROATCAST")},getprefixURL:function(){return _SCHEMA+"://"+_EMBEDSERVERURL},handleBotContextTimeout:function(){$Widget.skipQuestion()},clearBotQuestionTimeout:function(){$Support.BOT_TIMER&&clearTimeout($Support.BOT_TIMER)},getSkipObj:function(){delete $Support.SIQFieldname;var e=$Support.EmbedObj;return{chatid:e.chatID,url:$Support.getprefixURL()+"/visitor/v2/"+_SCREENNAME+"/chat/"+e.chatID+"/skip?sender="+e.vwmsid+"&visitor_id="+e.visitorID,data:{sender:e.vwmsid,visitor_id:e.visitorID},bottimer:$Support.BOT_TIMER,vwmsid:e.vwmsid,visitorID:e.visitorID}},getZMapKeys:function(){var e=$Support.getParent().$ZSIQWidget.getWidgetObject();return{zmapapicss:e.zmapapicss,zmapstaticurl:e.zmapstaticurl,zmapapiurl:e.zmapapiurl,zmapapikey:e.zmapapikey,mapboxgl:$Support.getParent().mapboxgl}},getThemeID:function(){var e=$Support.theme||"";return parseInt(e.replace("theme",""))},isNewHeader:function(){return-1!=[4,8,9,10].indexOf($Support.getThemeID())},isUserLogoEnabled:function(e,t){t=t||{};var i=$Support.EmbedObj;return!(e||!t.isBotChat&&!t.isbotpickup)||!i||e&&e.isbotattender||JSON.parse(i.eprops.icphoto)},hideBotEditUICB:function(){$Support.isbottrigmsg&&($Support.chatWindowUICallBk(),$BotImpl.resetDisableComposerTimer(),$BotImpl.resetMessageSequence())},getDStorageIframe:function(){try{var e=document.getElementById("dstorageframe");return e.contentWindow||e.contentDocument.document||e.contentDocument}catch(e){return null}},dCookieCallbackHandler:function(e){if(e){var t=parseInt(e[$Support.zohopublickeys.cookie[0]]),i=e[$Support.zohopublickeys.cookie[1]];0!=t&&1!=t||$Support.getParent().$ZSIQUtil.updateCookieForTracking(t,i)}},dStorageCallbackHandler:function(e){for(var t in e)e[t]&&(t===$Support.zohopublickeys.localstorage[1]&&($Support.updateCommonKeys(e[t]),e[t].time=(new Date).getTime()),$Support.LSDB.storeInLocalStorage(t,e[t]));if(-1!=$Support.EmbedObj.chatID){var i=$Support.getParent();$Support.deleteTriggerCookie(),i.$ZSIQChat.init(),i.$ZSIQChatWindow.openChatWindow()}},setValueInDStorage:function(e,t,i,o,n){var a={};a.key=e,a.value=t,a.expiry=o,a.domain=n,a.operation={localstorage:"setvalue",cookie:"setcookie"}[i],$Support.getDStorageIframe().postMessage(CommonUtil.toJSON(a),$Support.postMesaageUrl)},getValueFromDStorage:function(e,t){var i={};i.keys=CommonUtil.toJSON(e),i.operation="get"+t+"values",e&&$Support.getDStorageIframe().postMessage(CommonUtil.toJSON(i),$Support.postMesaageUrl)},handleDomainStorage:function(e,t){var i={localstorage:$Support.LSDB.getFromLocalStorage,cookie:$Support.getParent().$ZSIQCookie.get};if($Support.verifyChatDomain())if($Support.getDStorageIframe())if("updatecorsdata"===e)for(var o in $Support.zohopublickeys[t]){var n=$Support.zohopublickeys[t][o];$Support.setValueInDStorage(n,i[t](n),t)}else"getcorsdata"===e&&("cookie"!=t||$Support.isCookieExists($Support.zohopublickeys[t])?"localstorage"==t&&$Support.getValueFromDStorage($Support.zohopublickeys[t],t):$Support.getValueFromDStorage($Support.zohopublickeys[t],t));else"updatecorsdata"==e&&"cookie"==t&&($Support.__queue__=!0)},verifyChatDomain:function(){return"true"==$Support.getParent().$zv.enablecrossdomain},synchronizeDomainStorage:function(){var e=$Support.EmbedObj.livelsid,t=$Support.getParent().$ZSIQUtil.getGDPRBannerCookieKey();$Support.zohopublickeys={localstorage:["ZLD"+e+"tabowner","ZLD"+e,"ZLD"+$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.lsid+"avuid"],cookie:[t+"__donottrack",t+"_trackingconfig"]},$Support.postMesaageUrl=_SCHEMA+"://"+_EMBEDSERVERURL+"/setsiqval.ls";var i=$Support.__queue__?"updatecorsdata":"getcorsdata";$Support.LSDB.get("ZLD"+e+"WTIME")||-1!=$Support.EmbedObj.chatID||(1==$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.isgdprenabled&&($Support.handleDomainStorage(i,"cookie"),delete $Support.__queue__),$Support.handleDomainStorage("getcorsdata","localstorage"))},isCookieExists:function(e){for(var t in e){var i=e[t];if($Support.getParent().$ZSIQCookie.get(i))return!0}return!1},reload:function(){setTimeout(function(){var e=$Support.EmbedObj;$Support.callquitstatus=!1,e.setVisitorID(-1),e.setChatID(-1),e.setVisitID(-1),e.setPrevCHID(-1),$BotImpl.resetDisableComposerTimer(),ZSIQConversationManager.resetLastViewd(),$Support.deletePrechatVal(),e.setAttender(""),e.setAttenderZUID(""),$Support.EmbedObj.attenderemail="",Message.presender="",delete e.lastdeptid,$Support.checkAndShowUI()},500)},getChatID:function(){return ZSIQConversationManager.getcurrchatwinobj().chatID||-1},isSeasonalTheme:function(){return parent.$ZSIQChat.isSeasonalTheme()},getApiDepartment:function(){return(ZSIQWindowView.isCallFormSupported()?$Support.getParent().$zv.call_department:$Support.getParent().$zv.department)||[]},getCustomFields:function(){return $Support.getParent().$ZSIQUtil.getAPIValues().customfield},setLoadContentClass:function(){parent.$ZSIQChatWindow.setLoadContentClass()},getFreeLogo:function(e){var t=e.parent().find("#siqfreelogo");return 0!=t.length&&t.parent().is(":visible")||(t=$("footer").find("#siqfreelogo")),t},isIframeContentLoaded:function(){return $("body").hasClass("loadframe")},enableHeaderImage:function(){var e=$("#complogo");e.attr("src")?e.removeAttr("data-src"):e.attr("src",e.attr("data-src")).removeAttr("data-src")},handlePostLoadScript:function(){if(!$Support.isMobileWidth()&&$(document).ztooltip&&$(document).ztooltip(),$Support.enableHeaderImage(),($Support.getParent().$ZSIQUtil.getAPIValues()||{}).question)$Support.handleVisitorQuestionJsApi();else if($Support.isConversationAllowed())$Support.container.find("#showsiqconv").click();else{var e=$Support.Util.isPreview();if(e&&parent.parent&&"siqforms"==parent.parent.MESSANGER_SUBTAB)return;if(e&&parent.parent&&parent.parent.IS_HOMEPAGE_VIEW)return void $Support.Util.showConversationEmptyPage();$Support.PopulateConversationList(),$Support.Util.checkToShowConversationEmptyPage()&&$Support.Util.showConversationEmptyPage()}},handleJoinSupport:function(e){var t=ZSIQConversationManager.getChatWinObjById(e);$Support.clearBotQuestionTimeout(),$Support.deleteBotCookie(e),delete t.isBotChat,$Support.Util.checkAndResetComposerAttribute(t),t.contentdiv.find("#conversationoption").remove()},getTranscriptFromSession:function(e){var t=$Support.LSDB.getFromSession(e+"_transcript");try{t&&"string"==typeof t&&(t=JSON.parse(t))}catch(e){}return t},getChatWindowTitle:function(e,t){var i=$Support.EmbedObj,o=$Support.getParent().$ZSIQUtil.getAPIValues()||{};return(t?{1:!0,2:!1}[t]:-1==i.department||o.agent?i.status:ZSIQConversationForm.getSelectedDeptstatus())?e||o.floatwindowonlinetitle||LSResource.getRealValue($Support.isCallForm?"ne.callwithus":"ne.chatwithus"):e||o.floatwindowofflinetitle||LSResource.getRealValue($Support.isCallForm?"ne.call.offlinemessage":"ne.offlinemessage")},handleUploadImageLoad:function(e){try{var t=$(e);if("msgarea"!=$Support.container.attr("cwview"))return void t.show();if(!$Support.Util.isMessageDIVScrolled())return t.show(),void ZSIQTranscript.scroll();t.show()}catch(e){LSDebugger.pushDebugInfo("Exception stack: "+e.stack||e.stacktrace||""),LSDebugger.postDebugInfo("handleUploadImageLoad failed - date: "+new Date+"; vwmsid:"+$Support.EmbedObj.vwmsid+"; visitoremail:"+$Support.EmbedObj.visitoremail,null,"",!0)}},isBotAvailable:function(e){var t=$Support.getBotUser(e);return t&&t.length},handleCallbackForchatContinue:function(e,t){var i=$Support.EmbedObj;if(e&&"function"==typeof $Support.getParent().$zcb["chat.continue"]){t=e.proactive?"Operator initiated chat":t,t=e.istriggeredchat?"Waiting":t;var o={attendername:e.attendername,attenderemail:e.attenderemail,department:$Support.getDeptName(e.department),visitorname:i.visitorname,visitoremail:i.visitoremail,visitorphone:i.visitorphone,question:e.question,"start-time":e.intime||e.chatintime,visitid:e.VISITID||"-",chatstatus:t};$.each(o,function(e,t){null==t&&delete o[e]}),$Support.Util.handleCallbacks("chat.continue",o)}},checkAndPopulateLastMessage:function(){try{var e=$Support.getTriggerCookie(),t=e.message;if(!$BotImpl.isBotMessage(t))return;if(t.message)t.message.msglist[0].meta=$BotImpl.setTypingandSoundConfig(t.message.msglist[0].meta);else{var i=t.msglist;1<i.length?t.disablesound=!0:t.msglist[0].meta=$BotImpl.setTypingandSoundConfig(i[0].meta)}ZSIQConversationManager.getcurrchatwinobj().chatdiv.html(""),$UI.populateVisitorQuestion(t,e.winid)}catch(e){}},getJSAPIMessageHint:function(){var e=$Support.EmbedObj.messagehint;if(e)return e;var t=$Support.getParent().$ZSIQUtil.getAPIValues();return t?t.messagehint:""},getReactionIndex:function(e,t){return t?$Support.EmbedObj["call_feedbackcomplete"+e]||LSResource.getRealValue("embed.call.rating."+e):$Support.EmbedObj["feedbackcomplete"+e]||LSResource.getRealValue("embed.rating."+e)},toggleDirectCall:function(e){e?($("body").addClass("calltheme"),$($Support.getParent().document.body).find(".siqembed").addClass("siq-calthememin")):($("body").removeClass("calltheme"),$($Support.getParent().document.body).find(".siqembed").removeClass("siq-calthememin"))},handleSSChatView:function(e){$Support.isCallTabFocused()&&$Support.hideCallView(),$(parent.document.body).find(".siqembed").addClass("zsiqchatwithss"),$("body").addClass("ssview"),parent.$zohosq.floatwindow.visible("show"),e&&$Support.Util.showMessageAreaUI("convmsg","",$("<div></div>").attr({chid:$Support.chidmappinglist[e],ssview:"true"}))},closeSSChatView:function(){try{SiqAVRouter.container.mediaUIHandler.closeChatWindow(ZSIQConversationManager.getcurrchatwinobj().RCHID)}catch(e){}},removeSSChatView:function(){$(parent.document.body).find(".siqembed").removeClass("zsiqchatwithss"),$("body").removeClass("ssview")},checkAndRemoveBotattender:function(e){var t=ZSIQConversationManager.getChatWinObjById(e),i=$Support.getBotUser(t.department),o=SUPPORT_REPS[e]||{};i&&"object"==typeof i&&-1!=i.indexOf($Support.EmbedObj.attender)?delete o[LSMessanger.getPrd()+"_"+$Support.getParent().$ZSIQWidget.getEmbedObject().pinfo.soid+"_b"+t.attender]:delete o[LSMessanger.getPrd()+"_"+$Support.getParent().$ZSIQWidget.getEmbedObject().pinfo.soid+"_"+t.attender]},handleReopenWaitingUI:function(e,t){var i=e.val();if($Support.EmbedObj,t&&13!=t||""===$.trim(i))t?e.removeClass("errfield"):e.addClass("errfield");else{e.val("");var o=e.attr("txtarea-id"),n=ZSIQConversationManager.getChatWinObjById(o);if(n.composer.show(),$BotImpl.disableComposer("pending"),n.reopenques=getEscapedText(i),n.showReopenWaitingUI(),n.isReopenMsg=!0,$TH.checkAndShowBotTyping&&$TH.checkAndShowBotTyping(n.department,!0),!LSMessanger.sid)return $Support.updateVisitorName(),$Support.checkAndRegisterWms(),void($Support.reopenobj=n);$Support.Util.hideConversation(),$Support.Util.updateViewAttribute("msgarea"),$Support.reOpenChat(n)}},reOpenChat:function(c){delete $Support.reopenobj;var e={},t=c.visitorID,i=Browser.getInfo()||{};LSMessanger.setNickName($Support.EmbedObj.visitorname);var o=$Support.getParent().$ZSIQUtil.getAPIValues(),n=$Support.getParent().$ZSIQUTS.isTrackingLive();$Support.LSDB.storeInSession(c.chatID+"_isreopenWaiting",!0),e.visitor={user_id:$Support.EmbedObj.vwmsid,avuid:$Support.getParent().$ZSIQUtil.getAvuid(),platform:navigator.platform,color_code:i.color,cookie_enabled:i.cookie,current_page:i.currentpage,java_enabled:i.java,js_version:i.jsversion,screen:i.screen,page_title:i.title,country_code:i.ccode,flash_version:i.flashversion,local_time_zone:i.localtime,referrer:i.referrer},o.waitime&&(e.custom_wait_time=o.waitime),e.visitor.cvuid=$Support.getParent().$ZSIQUtil.getAPIVisitorID(),e.message=c.reopenques,n&&(e.uvid=$EmbedManger.getuvid());var a=t+"/reopen";CommonUtil.handleAjaxReq(a,e,function(e){var t=e.data||{},i=t.chat_status||{},o="chat"==t.queue_type;if($BotImpl.enableComposer(),3!=i.state){var n=t.visitor||{},a=t.attender||{},r=$Support.getParent().$ZSIQUtil.getAvuid(),s=$Support.checkAndGetConvStorageID(r);c.visitorname=n.name,c.visitoremail=n.email,c.visitorphone=n.phone,c.RCHID=t.wms_chat_id,c.chatID=t.chat_id,c.setBotChatStatus&&c.setBotChatStatus(a.is_bot),"pastconv"==c.chatstatus&&delete c.chatstatus,$Support.chidmappinglist[c.RCHID]=c.chatID,c.intime=c.chatintime=t.start_time,"connected"===c.chatstatus||o||$Support.setWaitingCookie(c),MessageOperation.showMsgActn(c),c.composer&&c.composer.removeAttr("disabled"),$Support.convlistcontainer.find("#pastchatconv").find("[chid = "+c.chatID+"]").remove();var p=$Support.LSDB.getFromSession(s+"_conversation"),d=p.map(function(e){return e.chid}).indexOf(t.chat_id);c.isofflinechat&&(d=p.map(function(e){return e.visitorid}).indexOf(t.id)),p.splice(d,1),$Support.LSDB.storeInSession(s+"_conversation",p),c.isofflinechat&&($Support.EmbedObj.setEmbedStatus(!0),-1==$Support.EmbedObj.department&&$Support.handleDeptBasedStatusChange(c.department,!0),c.updateChatInfoinInstanceDom(),$Support.convlistcontainer.find("[visitorid="+c.visitorID+"]").remove(),delete c.isofflinechat),!o&&$Support.handleOnGoingchatActionsInConversation("newchat",c),o&&c.getChatQueuePosition(),c.contentdiv&&c.contentdiv.removeClass("nofdbk"),LSMessanger.joinchat(c.chatID,$Support.EmbedObj.vwmsid,"","",c.visitorID)}else $Support.handleReopenStatusChange(c)}.bind(c),function(){})},handleReopenStatusChange:function(e){var t=$Support.EmbedObj;$Support.removeWaitingCookie(e.chatID),$Support.removeWtimeCookie(e.chatID),clearTimeout(e.waitTimer),(e.chatID=-1)==t.department&&$Support.handleDeptBasedStatusChange(e.department,!1),ZSIQTranscript.removeTyping(!0);var i=!!$Support.getOnlineDeptCount();t.setEmbedStatus(i),clearTimeout(e.bnrtimer),delete e.waitingtime,e.contentdiv.find('[proptype="info_banr"]').remove(),e.hideMaskDiv(),e.chatmaindiv.after(e.chatendmsg=$($Temp.getChatEndHTML(!0))),e.composer.hide(),e.contentdiv.find("div.usrinpt").hide(),e.showBanner(LSResource.getRealValue("ne.offlinerespmsg"),!0),e.convongoingchatobj&&e.convongoingchatobj.find(".siqc_eletype").attr("class","siqc_eletype")},makeJoinChat:function(e,t){var i=($Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid)||{}).ongoingchats||{};$Support.initiateJoinchat(e,t,i)},initiateJoinchat:function(e,t,i){for(var o in i)if(i.hasOwnProperty(o)){var n=i[o]||{},a=n.cid||n.chid;LSMessanger.joinchat(a,$EmbedManger.getvwmsid(),e,t),-1==$Support.joinedchatkeys.indexOf(a)&&i[o].attender&&$Support.handleCallbackForchatContinue(ZSIQConversationManager.getChatWinObjById(a),"Ongoing")}},removeEndedChatInstanceAndElement:function(){$Support.convlistcontainer&&$Support.convlistcontainer.find("#currchatconv").find('[status="end"]').each(function(){var e=$(this);ZSIQConversationManager.removeFromConvDB(e.attr("chid")),e.remove(),$Support.convlistcontainer.find("#pastchatconv").empty()})},handleWidgetCustomAction:function(e,t){var i=($Support.getParent().$zohosq||{}).clientactions||{};i[e]&&"function"==typeof i[e]&&i[e](t)},pushToJoinChat:function(e){-1==$Support.joinedchatkeys.indexOf(e)&&$Support.joinedchatkeys.push(e)},quitConnetcedChats:function(){var e=$Support.EmbedObj,t=($Support.getCookieValue("ZLD"+e.livelsid)||{}).ongoingchats||{},i=ZSIQConversationManager.getChatWinObjById(Object.keys(t)[0]);!$.isEmptyObject(i)&&$Support.quitChat(i)},getSecLocationAPIObj:function(e){var t={country_code:e.countrycode,latitude:e.latitude,longitude:e.longitude,city:e.city,zip:e.zipcode,state:e.state,country:e.country};return JSON.stringify(t)},formatObjforResourceSharing:function(e){var t=e.meta,i={};i[t.article]=t.title;var o={display_card:{type:"articles",articles:[i],articlename:t.title,articleid:t.article},subtype:"resource-share"};return e.meta=o,e.msg="",e},getDeptObjByID:function(e){var t=$Support.EmbedObj.deptlist;if(t)for(var i in t)if(t[i].ID==e)return t[i]},getUserCountInDept:function(e){var t=$Support.getDeptObjByID(e)||{};return(t=t.USERS||[]).length},setPastChatVisibility:function(e){var t=$Support.EmbedObj.eprops;"show"==e?t.isconversation="true":"hide"==e&&(t.isconversation="false",$Support.removeConvListStorage())},removeConvListStorage:function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();$Support.LSDB.removeSessionStore($Support.checkAndGetConvStorageID(e)+"_conversation")},checkAbusiveChatEndOnWaiting:function(e){if(!$.isEmptyObject(e)){var t=e.chatID;$Support.removeWaitingCookie(t),$Support.removeWtimeCookie(t),e.removeWaitingTimeValues(),e.hideBanner()}},setQueueingChatCookie:function(e){var t=this.EmbedObj;if(t.type&&"embed"!=t.type){var i=$Support.getCookieValue("ZLD"+t.livelsid+"QUEUEINGCHATS")||{},o=i.ongoingchats||{};if(t.embedwaitingtime,i.name=t.visitorname,i.email=t.visitoremail,i.phone=t.visitorphone,i.vwmsid=t.vwmsid,e){var n={vid:e.visitorID,chatintime:e.intime,did:e.department,chid:e.chatID,rcid:e.RCHID,ques:e.question,visitid:e.VISITID,queueposition:e.position,avgresptime:e.avgresponsetime};e.attender&&(n.attender=e.attender),e.isforwardchat&&(n.isforwardchat=!0),o[e.winid||e.chatID]=n,i.ongoingchats=o}var a=31e4<e.avgresponsetime?e.avgresponsetime:31e4;this.LSDB.setCookie("ZLD"+t.livelsid+"QUEUEINGCHATS",i,a)}},removeQueueingCookie:function(e){var t=this.EmbedObj;if(e){var i="ZLD"+t.livelsid+"QUEUEINGCHATS",o=this.LSDB.get(i);if(o){var n=o.ongoingchats||{};delete n[e],Object.keys(n).length?(o.ongoingchats=n,this.LSDB.setCookie("ZLD"+t.livelsid+"QUEUEINGCHATS",o,31e4)):this.removeCookie("ZLD"+t.livelsid+"QUEUEINGCHATS",!0)}}},getQueueingCookie:function(){return $Support.getCookieValue("ZLD"+this.EmbedObj.livelsid+"QUEUEINGCHATS")||{}},getQueuePositions:function(e){if(e&&!$.isEmptyObject(e))if(1!=Object.keys(e).length){var l={},t=[];for(var i in e){var o=e[i];l[o.vid]=o.chid,t.push(o.vid)}t={conversation_ids:t},CommonUtil.handleAjaxReq("queue/position",t,function(e){var t=e.data||{},i=t.queue,o=t.not_in_queue;for(var n in i){var a=i[n],r=l[a.id];ZSIQConversationManager.getChatWinObjById(r).handleQueueDisplay({average_response_time:a.average_response_time,position:a.position})}for(var n in o){var s=o[n],p=l[s],d=ZSIQConversationManager.getChatWinObjById(p),c={};c[p]={visitorID:d.visitorID},$Support.rejoinchats(c)}},function(){})}else{var n=e[Object.keys(e)[0]].chid;ZSIQConversationManager.getChatWinObjById(n).getChatQueuePosition()}},getMediaLibraryJS:function(){var e=$Support.getParent(),t=e.$zohosq.nonce,i=e.document.getElementById("siqiframe"),o=(i.contentWindow||i.contentDocument.document||i.contentDocument).document,n=e.$ZSIQChat.getWidgetData(),a=n.commondata,r=a.schema+"://"+n.embedobj.embedserverurl,s=e.iscdnenabled?a.jscdnstaticserver+"/salesiq/js/embedmedia-rtc_b2_6_TzxG4KDyj0RkIWlM0NzRIDD0QZxvTXD8sKFF2jy8Q6z1-S4WAAzVKNPbVFF_.js":r+"/salesiq/js/embedmedia-rtc_b2_6_TzxG4KDyj0RkIWlM0NzRIDD0QZxvTXD8sKFF2jy8Q6z1-S4WAAzVKNPbVFF_.js";if(o.children[0]&&o.children[0].querySelector("head")){var p=document.createElement("script");t&&p.setAttribute("nonce",t),p.src=s,o.children[0].querySelector("head").appendChild(p)}},getMediaTestJS:function(){var e=$Support.getParent(),t=e.$zohosq.nonce,i=e.document.getElementById("siqiframe"),o=(i.contentWindow||i.contentDocument.document||i.contentDocument).document,n=e.$ZSIQChat.getWidgetData(),a=n.commondata,r=a.schema+"://"+n.embedobj.embedserverurl,s=e.iscdnenabled?a.jscdnstaticserver+"/salesiq/js/lib/rtc/test/mediatest_mtIrhpR2PqP94FHgK1Uf5k0JjRx3CrZa0TAAt5T05IHVu3PFfCwJFGnE8K-T1cBB_.js":r+"/salesiq/js/lib/rtc/test/mediatest_mtIrhpR2PqP94FHgK1Uf5k0JjRx3CrZa0TAAt5T05IHVu3PFfCwJFGnE8K-T1cBB_.js";if(o.children[0]&&o.children[0].querySelector("head")){var p=document.createElement("script");t&&p.setAttribute("nonce",t),p.src=s,o.children[0].querySelector("head").appendChild(p)}},handleEndActionInCoversation:function(e){var t=e.msgObj,i=e.currwinobj;if(window.currentRecorder&&window.currentRecorder.destroy(i.winid),$EmbedManger.handleChatEnded(t,i),(t.currwinobj=i).isdirectcall&&(i.convongoingchatobj.attr("documentclick","fetchconvtranscript"),$Support.Util.checkAndHideCallIcon()),"content_moderation_end"==e.chatendmode&&t.sender==$Support.EmbedObj.vwmsid)return t.chid=i.winid,void $Support.handleOnGoingchatActionsInConversation("missedchat",t);$Support.handleOnGoingchatActionsInConversation("endchat",t)},storeBotResetconfig:function(e){var t=e.metaobj;(t.hasOwnProperty("rollback_command")||t.hasOwnProperty("restart_command"))&&$Support.LSDB.storeInSession(e.chid+"_botflowresetter",JSON.stringify({rollback:t.rollback_command,restart:t.restart_command}))},getBotResetconfig:function(e){var t=$Support.LSDB.getFromSession(e+"_botflowresetter");return t?JSON.parse(t):{}},toggleSendOnSmileyEnter:function(e){var t=e.attr("proptype");"msgarea"==t?$Support.toggleSendButton(e):"editorarea"==t&&MessageOperation.handleEditMessage(e)},getChatMediaData:function(e){var t=$Support.getConversationData();for(var i in t){var o=t[i];if("call"==o.type&&o.chid==e)return o.media||""}return""},showChatUI:function(e,t){if(!$Support.Util.isPreview()||6==parent._WIDGETTYPE)if(parent.$zohosq._directcall=!1,$Support.isCallForm=e.hasClass("sqico-call")||e.hasClass("sqico-record"),$("#callbanner").length&&$Support.isCallForm)$Support.showOnGoingCall(e.attr("chid"));else{$Support.isCallForm&&!$Support.getOnGoingCallChatID()&&delete $Support.EmbedObj.lastdeptid,e.attr("isemtypage")&&$("#showsiqconv").show();var i=t?t.target.id||$(t.target).attr("proptype"):"",o=ZSIQWindowView.getVisitorFileds();if(!this.isFetchAllFields()||0==ZSIQWindowView.getHomePageConvType().length||o){if(ZSIQConversationForm.setFormFieldsInEobj(o),$Support.fieldlist=o,$Support.contentdiv&&($Support.contentdiv.remove(),$Support.contentdiv=""),"convpopupmsg"===e.attr("id")){var n=ZSIQConversationManager.getcurrchatwinobj();$.isEmptyObject(n)?$Support.contentdiv&&$Support.contentdiv.hide():n.contentdiv.hide(),ZSIQConversationManager.resetLastViewd()}$Support.Util.removeFormEmptyBg(),t&&("removeconvpopup"==t.target.id||$(t.target).is("a"))||($Support.Util.showMessageAreaUI(i,"",e),ZSIQConversationForm.isOldFormView()||$Support.isCallForm?$Support.contentdiv&&$Support.contentdiv.find('[type="text"]').first().focus():$Support.Util.checkAndFocusComposer(),("showsiqchatui"==i||"faqchtnow"==i)&&(!ZSIQConversationForm.isOldFormView()||$Support.oldformemptyfield)&&$Support.handlePredefinedQuesChatInit(),window.avUIhandler&&avUIhandler.container.detailsHandler.triggerIconCheck(ZSIQConversationManager.getcurrchatwinobj().RCHID),ZSIQConversationForm.isOldFormView()&&!$Support.getConversationData()||$("header").removeClass("siqdc-hdr").find("#showsiqconv").show(),$Support.sendReadCall(),$Support.checkAndTriggerDirectCall())}else ZSIQConversationForm.fetchAllFields(function(){$Support.showChatUI(e,t)})}},checkAndTriggerDirectCall:function(){var e=$Support.contentdiv;e.find("[customid]").length||e.find(".siq-dropdown").length||e.find(".makecall").trigger("click")},handleCallConnect:function(e){this.handleCallEnd(e,"",!0),$Support.EmbedObj.onlyCallEnabled&&($Support.showCallBanner(),$Support.banner_calltimer=setInterval(function(){$("#banner_calltimer").text(SiqAVRouter.container.detailsHandler.getMediaCallTimer())},1e3)),$Support.isConversationAllowed()&&$("#showsiqconv").show()},showCallBanner:function(e,t){if($Support.EmbedObj.onlyCallEnabled){null==t&&(t="audio");var i={audio:{outgoing:"audiovideo.ringing",incoming:"av.info.calling",connected:"common.oncall",queued:"av.info.callqueued"},screen_share:{incoming:"screenshare.incoming",connected:"screenshare.ongoing"},screen_view:{incoming:"common.screensharerequest",connected:"screenshare.ongoing"}}[t][e]||"common.oncall";$Support.removeCallBanner(),$("header").after($Temp.getMediaWaitingBanner(i)),$Support.setConvListStatusIcon($Support.getOnGoingCallChatID(),!0,"screen_share"===t||"screen_view"===t)}},setConvListStatusIcon:function(e,t,i){if(!ZSIQConversationManager.getChatWinObjById(e).isdirectcall&&e){var o=$("#pastchatconv_main").find('.siqc_cntbody[chid="'+e+'"]').find(".siqc_eletype"),n="sqico-screenshare";i&&o.removeClass("sqico-chat2").addClass(n),!i&&o.hasClass(n)&&o.removeClass(n).addClass("sqico-chat2"),t?o.removeClass("sqico-chat2").addClass("sqico-call"):o.removeClass("sqico-call").addClass("sqico-chat2")}},removeCallBanner:function(e){$("#callbanner").remove(),e&&$Support.setConvListStatusIcon($Support.chidmappinglist[e.chid])},handleCallResponseMessage:function(e){var t=$Support.EmbedObj,i=t.call_messages,o={feedback:t.call_feedbackcomplete||"visitorcall.feedback.submit",waiting:i.waiting||"embed.call.waitmsg",busy:i.agents_busy||"media.call.busy"},n=-1!=["happy","neutral","sad"].indexOf(e)?$Support.getReactionIndex(e,!0):LSResource.getRealValue(o[e]);$Support.showCallResponseBanner(n)},showCallResponseBanner:function(e,t){$Support.removeCallResponseMessage();var i=getEncodedText(DynamicMsg.fillValues(e));i=Smiley.replace(i),$Support.container.append('<div class="callresbanner" id="callresbanner">'+i+"</div>"),setTimeout(function(){$Support.removeCallResponseMessage(),t&&t()},3e3)},removeCallResponseMessage:function(){$("#callresbanner").remove()},handleCallEnd:function(e,t,i){if(clearInterval($Support.banner_calltimer),$Support.removeCallBanner(),e=$Support.chidmappinglist[e],t){this.hideCallView(),$Support.removeCallView();var o=ZSIQConversationManager.getcurrchatwinobj(),n=o.isdirectcall;o.chatID&&!n&&$Support.isConversationAllowed()?(ZSIQConversationManager.resetLastViewd(),$("#currchatconv").find('.siqc_cntbody[chid="'+o.chatID+'"]').trigger("click")):(e||o.chatID)&&$Support.isConversationAllowed()&&$("#showsiqconv").trigger("click"),$Support.removeConversationPopupMessage()}0==i&&$("#showsiqconv").show(),$Support.clearCallParticipants(),$Support.setConvListStatusIcon(e)},handleCallView:function(e,t){if(!t&&!window.avUIhandler)return $Support.handleCallViewCB=function(){$Support.handleCallView(e,t)},void $Support.getMediaLibraryJS();$Support.removeCallView(),window.currentRecorder&&window.currentRecorder.destroy();var i=ZSIQConversationManager.getcurrchatwinobj(),o=i.chatID;if(!$Support.EmbedObj.call_status&&(!o||i.isdirectcall))return $Support.updateInputValues(),SiqAVRouter.container.detailsHandler.populateRecorder(),$Support.showOnGoingCall(t),void $Support.checkAndRegisterWms();if(t)SiqAVRouter.container.audioImpl.startAudioCallAgain(t);else if(e){o&&i.attender||(LSDebugger.pushDebugInfo(i),LSDebugger.postDebugInfo("siqMedia: audio call | visitor start param failed | chat exists: "+$Support.isChatExist(),null,"",!0));var n={chatid:o,mediarequest:!0,mediainvitation:!0,wmsid:$Support.EmbedObj.vwmsid,lsuid:i.attender,lsid:$Support.getParent().$ZSIQWidget.getWidgetObject().lsid,session_id:SiqAVRouter.container.detailsHandler.getSessionID(),type:"audio",mode:"visitor"};SiqAVRouter.container.audioImpl.startAudioCall(n)}else parent.$zoho.salesiq.call.start()},onlyCallConsent:function(e){$("#onlycallconsent").remove(),e||($Support.LSDB.storeInSession(_SCREENNAME+"_gdpr_chatconsent",!0),"do_not_record"!=$Support.EmbedObj.call_recording.type?$Support.contentdiv.append($Temp.getOnlyCallConsent()):$Support.handleCallView())},connectAudioCall:function(e){e.removeAttr("connectAudioCall"),$Support.LSDB.storeInSession($Support.getAvuid()+"_"+$Support.EmbedObj.embedname+"_audio_consent",!0),$Support.handleCallView()},showCallList:function(){$Support.container.find("#showsiqconv").click()},showOnGoingCall:function(e){var t=$("header"),i=$Support.container;$("body").addClass("onlycallview").find("footer").hide(),$Support.isCallForm=!0,!ZSIQWindowView.isOnlyCall()&&$("body").addClass("zsiqcallchat"),t.addClass("siqdc-hdr siqdc-hdr-siz1 nologo"),$("#onlycall_main").show(),$Support.toggleBackArrow(),(e=e||$Support.getOnGoingCallChatID())&&($Support.updateCallProfile(e),ZSIQConversationManager.updateLastviewed(e,{chatid:e})),$Support.Util.updateViewAttribute("msgarea"),ZSIQConversationManager.getcurrchatwinobj().chatID&&(i.find(".siq_content[data-id]").hide(),$Support.isConversationAllowed()&&$Support.isConversationTransUIFocussed()&&$Support.Util.updateViewAttribute("convlist"))},removeCallView:function(){$("#onlycall_main").remove(),$Support.isCallForm=!1},updateCallProfile:function(e){var t=$Support.EmbedObj,i=ZSIQConversationManager.getChatWinObjById(e)||{},o=$Support.isUserLogoEnabled("",i)&&i.attenderimagefkey?$Support.Util.getPhotoURL(i.attenderimagefkey,i.attender):"";!JSON.parse(t.eprops.iclogo)||i&&i.attender&&$Support.getOnGoingCallChatID()||(o=t.clogo),$("header").find(".cmplogo").removeAttr("style"),$Support.Util.updateUserImage(o,i)},toggleBackArrow:function(){var e=$Support.getConversationData()||[];$Support.isConversationAllowed()&&($Support.isChatExist()||e.length||"msgarea"==$Support.container.attr("cwview"))?$("#showsiqconv").show():$.isEmptyObject(ZSIQConversationManager.getcurrchatwinobj())||!$Support.isCallForm||!$("#onlycall_main").is(":visible")||ZSIQConversationManager.getcurrchatwinobj().isdirectcall?$("#showsiqconv").hide():$("#showsiqconv").show()},hideCallView:function(){$("body").removeClass("onlycallview"),$("header").removeClass("siqdc-hdr siqdc-hdr-siz1 nologo"),$("#onlycall_main").hide(),$Support.toggleBackArrow();var e=ZSIQConversationManager.getcurrchatwinobj();e.isdirectcall||$Support.isConversationAllowed()||($Support.container.find('.siq_content[data-id="'+e.chatID+'"]').show(),$("#showsiqconv").hide())},convertCallToChat:function(e){$("#showsiqconv").show(),e.convongoingchatobj?e.convongoingchatobj.attr("documentclick","showchatui"):$Support.handleOnGoingchatActionsInConversation("newchat",e),delete e.isdirectcall,$Support.setCookie(e),$Support.showCallResponseBanner(LSResource.getRealValue("av.convertaschat"))},handleCallMonitorJoin:function(e){var t=e.participants[0];$Support.callParticipants[t.id]=t,$Support.updateCallParticipants(),$Support.updateAttenderTitle(e.chid)},updateAttenderTitle:function(e){$("header").find(".cmplogo .sqico-user:first-child").attr("title",ZSIQConversationManager.getChatWinObjById($Support.chidmappinglist[e]).attendername)},isChatDept:function(e){var t=(e&&ZSIQConversationManager.getChatWinObjById(e)||ZSIQConversationManager.getcurrchatwinobj()).department,i=$Support.EmbedObj.deptlist;for(var o in i)if(i[o].ID==t)return!0;return!1},updateCallParticipants:function(){var e="";for(var t in $Support.callParticipants)if(!$("header").find('[data-oprid="'+t+'"]').length){var i=$Support.callParticipants[t],o="true"==$Support.EmbedObj.eprops.icphoto;e+='<span class="sqico-user siqcall-partcipnt" data-oprid="'+t+'" title="'+getEncodedText(i.name)+'"><img src="'+(o?ZSIQTranscript.getImageURLFromIMGKey(i.image_key):"")+'" height="49" width="49" id="complogo" class="cmn_mdl siq-company-logo" onload="$Support.Util.handleBlurImage(this)" onerror="$Support.handleIMGOnError( this )"><canvas width="50" height="50" id="blur_userbg" class="blur_userbg" style=""></canvas></span>'}var n=$("header").find(".cmplogo");!n.hasClass("siqmonitordiv")&&n.addClass("siqmonitordiv"),n.append(e)},handleIMGOnError:function(e){$(e).attr("src","")},clearCallParticipants:function(){$Support.callParticipants={};var e=$("header").find(".cmplogo");e.removeClass("siqmonitordiv").find(".siqcall-partcipnt").remove(),e.find(".sqico-user:first-child").removeAttr("title")},getCallCompanyLogo:function(){return $Support.getParent().$zohosq.values.clogo||(ZSIQWindowView.isHomeClogoEnabled()?$Support.Util.getUserImageWithNPS($Support.EmbedObj.clogo):"")},handleCallMonitorEnd:function(e){var t=e.participants[0].id;delete $Support.callParticipants[t],$("header").find('[data-oprid="'+t+'"]').remove()},handleLeaveVoiceMessage:function(i){$Support.sendOfflineMsg(LSResource.getRealValue("av.info.voicemsgtxt"),"",$Support.EmbedObj.vwmsid,function(e,t){LSDragDrop.pos=0,LSDragDrop.nooffiles=1,LSDragDrop.uploadFile(e,[i],"voice_message",t)},!0)},handleCallButtonStatus:function(e){var t=($Support.EmbedObj.call_status=e)?"av.info.callnow":"av.info.voicemsg";$Support.container.find(".makecall em").text(LSResource.getRealValue(t))},getInsertAfterElem:function(){return 0!=$("#callbanner").length?$("#callbanner"):$Support.container.find("header")},isCallTabFocused:function(){return $("body").hasClass("onlycallview")},handlePredefinedQuesChatInit:function(){if($Support.EmbedObj.chat_without_questionenabled){var e=$Support.EmbedObj.ques_conf,t=e.default_text||LSResource.getRealValue("preformques.defined");if(!e.mandatory&&t){var i=$.Event("keyup",{keyCode:13});$Support.contentdiv.find("#msgarea").val(t).trigger(i)}}},resetAvuid:function(e){var t=e.responseText&&JSON.parse(e.responseText)||{};t.error&&1055==t.error.code&&$Support.getParent().$ZSIQChat.fetchEmbedDetails(!0)},handlePendingCalls:function(){var e=$Support.EmbedObj,t=$Support.getCookieValue("ZLD"+e.livelsid)||{},i={arr_val:t.ongoingchats||{},searchkey:"isdirectcall",searchval:!0},o=CommonUtil.deepSearchObjByID(i);if(o)return $Support.quitChat({department:o.did,visitorID:o.vid,chatID:o.cid,userId:o.vwmsid}),void $Support.updateChatCookie(o.cid);t=$Support.getWaitingCookie(),i.arr_val=t.ongoingchats||{},(o=CommonUtil.deepSearchObjByID(i))&&($Support.missedVisitorAction("","","",{visitorID:o.vid,iscallskip:!0}),$Support.removeWaitingCookie(o.cid))},getAvuid:function(){return $Support.getParent().$ZSIQUtil.getAvuid()},checkAndCloseEmbed:function(e,t){"missed"===e.chatstatus&&("voice_note"===t?(clearTimeout($Support.bannertimeout),e.contentdiv.find('[proptype="info_banr"]').remove(),$Support.bannertimeout=setTimeout(function(){e.showBanner(DynamicMsg.fillValues($Support.EmbedObj.missedrespmsg,"",!0),!0,$Support.Util.closeEmbed,5e3)})):$Support.Util.closeEmbed(e))},checkAndStoreHandoff:function(e,t,i){var o=e.meta||{},n=o.handoff_config||{};n&&(o.hand_off&&(($Support.getDeptObjByID(t.department)||{}).ONLYBOTSAVAILABLE=!1,n.hand_off=o.hand_off),$Support.storeHandoffConfig(n,i))},getBroadCastCookieKey:function(e){return"ZLD"+e+"broadCasted"},postWmsClientLogs:function(e){$Support.EmbedObj.wms_debug_logs&&(LSDebugger.pushDebugInfo("WMS client logs "+WmsLite.getDebugInfo()),LSDebugger.postDebugInfo(e.type+" : Mtype : "+(e.mtype||"")+"| _WMSDOWN : "+_WMSDOWN,null,"",!0))},isBotAvailOnEmbedNBH:function(e){var t=$Support.EmbedObj;return 0<(($Support.getDeptObjByID(ZSIQConversationForm.isOldFormView()?t.offlinedeptid||t.department:(e||{}).department)||{}).BOTUSER||[]).length&&!t.status},checkAndSetWmsHeader:function(e,t){var i=$Support.EmbedObj;if(i.wms_debug_logs&&-1!=t.indexOf("/conversations")){var o=i.vwmsid,n=(WmsLite||{}).rsid;o&&e.setRequestHeader("x-siq-annonid",o),n&&e.setRequestHeader("x-siq-rsid",n)}},handleVisitorQuestionJsApi:function(){var e=$Support.isOnboarding(),t=$Support.getParent().$ZSIQUtil.getAvuid(),i=ZSIQConversationManager.getcurrchatwinobj();!$Support.contentdiv&&(window.$TH||{}).updateHeader&&$TH.updateHeader(i),e&&$Support.LSDB.removeSessionStore(t+"_formcontextinitiated"),-1!==(i||{}).visitorID&&$Support.EmbedObj&&!$Support.isChatExist()&&!$Support.getTriggerCookie()&&(e||ZSIQWindowView.isComponentEnabled("chat"))&&$Support.Util.showMessageAreaUI("showsiqchatui")},getCallDeptID:function(){var e=$Support.getOrderedDepartmentList();return parent.$zohosq._directcall||1==e.length?$Support.EmbedObj.call_department=e[0]&&e[0].ID:$Support.EmbedObj.call_department="-1",$Support.EmbedObj.call_department},isOnboarding:function(){return $Support.getParent().$ZSIQChat.isOnboarding()},handleBlockIPCallback:function(){var e=$Support.getParent();$Support.isOnboarding()&&!e.$ZSIQChat.isPreview()&&e.blockIPCallback()},setMessageFailureTimeOut:function(e,t,i){(ZSIQConversationManager.getChatWinObjById(i).lastMsgId||0)<t&&($Support[t]=setTimeout(function(){$Support.setMessageFailiure(e,i)},MESSAGE_DELIVERY_TIMEOUT))},removeMessageFailureTimeout:function(e){var t=e.sender;if(Message.isLocalUser(t)){var i=e.msgid,o=$Support.chidmappinglist[e.chid];clearTimeout($Support[i]);var n=$Support.failedMessageObj;ZSIQConversationManager.getChatWinObjById(o).lastMsgId=i,n&&delete n[i]}},setMessageFailiure:function(e,t){var i=$("#"+e.client_message_id),o=$Support.failedMessageObj;o||($Support.failedMessageObj={},o=$Support.failedMessageObj),o[e.client_message_id]={data:e,chid:t},i.find(".msgbx").append($EmbedManger.UI.getResendIcon(e.client_message_id))}};var ZSIQWindowView=function(){var n=function(){return $Support.EmbedObj.homepage_configs.conversation_mode},t=function(){return parent.$ZSIQChat.getWidgetData().components},e=function(t){var n=$Support.EmbedObj.homepage_configs.conversation_mode,e=n.indexOf(t);-1!=e&&n.splice(e,1)},r=function(){return!$Support.EmbedObj.deptlist.length&&e("chat"),-1!=t().indexOf("chat")},o=function(){return!(!$Support.EmbedObj.call_deptlist.length||-1==t().indexOf("call"))||(e("call"),!1)},i=function(){return r()&&o()},u=function(){return parent.$ZSIQChatWindow.isOnlyCall()},a=function(){return u()||$Support.isCallForm},l=function(){return $Support.isCallForm?$Support.EmbedObj.call_status:$Support.EmbedObj.status};return{visitorFileds:{},isChatWithCall:i,isOnlyCall:u,isCallFormSupported:a,isChatOnlyEnabled:function(){return!i()&&!u()&&r()},getEProps:function(){return $Support.EmbedObj.eprops},getHomePageConvType:n,getBrandStatus:function(){var t=l()?"online":"offline";return $Support.isCallForm?"call_"+t:t},getVisitorFileds:function(){return this.visitorFileds[ZSIQWindowView.getBrandStatus()]},isComponentEnabled:function(t){return-1!=n().indexOf(t)&&("call"==t?o():r())},isHomeClogoEnabled:function(){return $Support.EmbedObj.homepage_configs.show_brand_logo},getDeptList:function(){return $Support.isCallForm?$Support.EmbedObj.call_deptlist:$Support.EmbedObj.deptlist},getDepartment:function(){return a()?$Support.getCallDeptID():$Support.EmbedObj.department},getStatus:l,isDirectCall:function(){var t=SiqAVRouter.container.detailsHandler.getActiveChid();return!!t&&ZSIQConversationManager.getChatWinObjById($Support.chidmappinglist[t]).isdirectcall}}}();var ZSIQConversationManager=function(){var r={},n=-1,h=function(t){this.winid=t.winid||t.cid||t.chid||t.vid,this.chatID=t.cid||t.chid||-1,this.visitorID=t.vid||-1,this.attender=t.attender,this.attenderemail=t.attenderemail,this.attendername=t["attname_"+this.visitorID]||t.attendername,this.question=t.ques,this.attenderimagefkey=t.imagefkey||t.attender_imagefkey,this.department=t.did||ZSIQWindowView.getDepartment()||-1,this.departmentname=t.departmentname||"",this.attenderuseragent=t.attenderuseragent,this.chatintime=t.chatintime,this.VISITID=t.visitid,this.isforwardchat=t.isforwardchat,this.forwardtime=t.forwardtime,this.proactive=t.proactive||t.isproactive,this.istriggeredchat=t.istriggeredchat,this.isBotChat=t.isbotchat,this.isbottrigmsg=t.isbottrigmsg,this.botchatprops=t.botchatprops,this.waitinghandlerprops=t.waitinghandlerprops,this.RCHID=t.RCHID||t.rcid,this.isofflinechat=!(t.cid||t.chid||!t.vid),this.msglist=t.msglist,this.pmsg=t.pmsg,this.triggername=t.triggername,this.istrigmsg=t.istrigmsg,this.attenderaboutme=t["aboutme_"+this.visitorID]||t.attenderaboutme||t.aboutme,this.repopulate=t.repopulate,this.media=t.media,this.attender_callenabled=t.attender_callenabled,this.type=t.type};return h.prototype={populateChatArea:function(){var t=$Support.EmbedObj;$Support.updateVisitorName(),LSMessanger.setNickName(t.visitorname),$Support.checkAndRegisterWms(),$UI.setInnerHeader(this),this.isBotChat&&"-1"!=this.chatID&&(this.hidetransfer=$Support.LSDB.getFromSession(this.chatID+"_handoff")),this.chatstatus="connected",this.updateTranscriptFromSession(this),this.checkAndUpdateContentdivView(),this.proactive&&ZSIQConversationForm.checkAndGetFormTranscript(this),(this.isforwardchat||this.proactive)&&MessageOperation.hideMsgActn(this);try{var e=ZSIQConversationManager.getChatWinObjById(this.chatID).RCHID;SiqAVRouter.container.detailsHandler.triggerIconCheck(e)}catch(t){}},updateTranscriptFromSession:function(){var e=$Support.EmbedObj;try{var t=$Support.getTranscriptFromSession(this.winid);t&&t.length&&(myMsgObj.sender=e.vwmsid,myMsgObj.dname=e.visitorname,this.showChatUI(t))}catch(t){throw LSDebugger.pushDebugInfo("Exception stack: "+t.stack||t.stacktrace||""),LSDebugger.postDebugInfo("Failed in updateTranscriptFromSession | Exception "+t+" | chid - "+this.winid+" | VISITID - "+this.VISITID+" | visitorID - "+this.visitorID+" | vwmsid - "+e.vwmsid+" | sid - "+LSMessanger.getSid(),null,null,!0),t}},showChatUI:function(t){this.contentdiv||(this.updateInnerBody(),$UI.setFooter(),n===this.winid&&$Support.Util.hideFooter(),$Support.Util.handleResize(this));try{$Support.Util.populateChatUI(t),SiqAVRouter.container.detailsHandler.triggerIconCheck(this.RCHID)}catch(t){var e=$Support.EmbedObj;LSDebugger.pushDebugInfo("Exception stack: "+t.stack||t.stacktrace||""),LSDebugger.postDebugInfo("Failed in populateChatUI | Exception "+t+" | chid - "+this.chatID+" | VISITID - "+this.VISITID+" | visitorID - "+this.visitorID+" | vwmsid - "+e.vwmsid+" | sid - "+LSMessanger.getSid(),null,null,!0)}},updateInnerBody:function(){$Support.container.append(this.contentdiv=$($Temp.getChatAreaHTML(this).replace(/{CONTENTDIV}/g,this.winid).replace(/{TXTAREAID}/g,this.winid))).append($Support.convlistcontainer?"":$Support.convlistcontainer=$($Temp.getConversationContainerHTML())).append($Support.convtranscontainer?"":$Support.convtranscontainer=$($Temp.getConversationTranscriptContainerHTML())),this.chatdiv=this.contentdiv.find('[proptype="msgdiv"]'),this.chatmaindiv=this.contentdiv.find('[proptype="msgmaindiv"]'),this.composer=this.contentdiv.find('[proptype="msgarea"]'),this.handlePaste(),$Support.bindScrollForConversationListContainer(),this.checkAndUpdateContentdivView()},updateWaitingTime:function(){var t=this.wait_div,e=MyDate.formatMS(1e3*this.waitingtime);t&&t.html(e);var i={};i.wtime=e,i.winid=this.winid,$Support.handleOnGoingchatActionsInConversation("wtime",i)},handleWaitingDisplay:function(t,e,i,n){if(!this.istriggeredchat){var s=$Support.getWaitingHandlerCookie(this);if(!s)return $Support.removeWaitingCookie(this.winid),$Support.removeWtimeCookie(this.winid),clearTimeout(this.waitTimer),void(this.isBotChat&&this.attender||this.isReopenMsg||$Support.restartchat(!0));if(n)return this.waitingtime=$Support.EmbedObj.embedwaitingtime,void this.showWaitingUI(!0);clearTimeout(this.waitTimer);var o=this.remwaitingtime=s.remwaitingtime,a=Math.round(o/1e3),r=$Support.EmbedObj;this.waitingtime=a;var h=void 0===$Support.nochatforward||$Support.nochatforward,d=$Support.LSDB.getFromSession(this.chatID+"_isreopenWaiting");if(!this.isforwardchat&&this.attender&&h&&this.waitingtime<=Math.floor(r.embedwaitingtime/2)&&!e&&!d){var p=$Support.LSDB.get($Support.getBroadCastCookieKey(this.chatID));!this.isBroadCastPending&&!p&&1<$Support.getUserCountInDept(this.department)&&this.handleBroadCastFlow(s)}if(o<=0)if($Support.removeWtimeCookie(this.chatID),$Support.LSDB.removeSessionStore(this.chatID+"_isreopenWaiting"),$Support.removeBroadCast(),MessageOperation.hideMsgActn(this),e){this.botchatprops.status="missed",$Support.setCookie(),$UI.showTransferMissed(this);var c={};c.chid=this.chid,$Support.handleOnGoingchatActionsInConversation("missedchat",c)}else $Support.handleMissed("CWTOUT","2",!0,this);else{if($Support.Util.isApiWaitHandler())try{$Support.Util.handleCallbacks("chat.waitinghandler",{WTIME:r.embedwaitingtime,CURRENTTIME:a,waitingtime:r.embedwaitingtime,currenttime:a})}catch(t){}t?this.updateWaitingTime():this.showWaitingUI(i),this.stepinterval||(this.stepinterval=500),this.waitTimer=setTimeout(function(){this.handleWaitingDisplay(!0,e)}.bind(this),this.stepinterval)}}},handleBroadCastFlow:function(t){$Support.broadcastVisitor("",this),this.isBroadCastPending=!0,t.remwaitingtime=1e3*$Support.EmbedObj.embedwaitingtime,$Support["broadcasted_"+this.visitorID]=t.broadcasted=!0,$Support.updateWaitingCookie(t,this.winid),this.showBanner(LSResource.getRealValue("chatqueue.infobanner.msg"),!0,function(){$Support.getWaitingHandlerCookie(this)&&this.showWaitingUI()}.bind(this),500)},initiateChat:function(t){var e=$Support.EmbedObj;e.curraddvistid=this.winid,!(e.isreopenenabled||!e.lastdeptid||this.department&&-1!=this.department)&&(this.department=e.lastdeptid),this.intime=(new Date).getTime(),$Support.removeBroadCast(),delete $Support.SIQFieldname;var i=$Support.getBotUser(this.department),n=this.attender;if(!n){var s=$Support.LSDB.get("ZLDPERSONALIZE");n=$Support.getParent().$ZSIQChat.getWidgetData().widgettype==$Support.getParent().SIQ_PERSONALIZE&&s?s:void 0}$Support.toggleBackArrow();var o=!i||n&&-1==i.indexOf(n),a=1==$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.isgdprenabled,r=$Support.EmbedObj.pprops,h=$Support.LSDB.getFromSession(_SCREENNAME+"_gdpr_chatconsent"),d=r.chatcookiepolicyurl,p=!($Support.isBotAvailOnEmbedNBH(this)||!a||!JSON.parse(r.isgdprenabled)||1!=JSON.parse(r.chatprivacyconfig)||h||$Support.isCallForm);if($Support.updateWaitingCookie("",this.winid),this.handleWaitingDisplay(null,null,!o,p),$BotImpl.disableComposer("pending"),MessageOperation.hideMsgActn(this),LSMessanger.setNickName($Support.EmbedObj.visitorname),p){var c=this.contentdiv;return c.find(".sqico-edit").remove(),c.find("div[purpose=name]").attr("documentclick",""),this.hideUserEditUI(),$UI.appendChatConsentDiv(t,!1,d,this),void ZSIQTranscript.scroll("","",!0)}(this.istriggeredchat&&!ZSIQConversationForm.checkContextInitiated()||!this.chatdiv.children().last().hasClass("siq-visitmsg"))&&$Support.showVisitorQuestion(this),t||LSMessanger.sid?$Support.addVisitor():$Support.EmbedObj.vwmsid?LSMessanger.register($Support.Util.productCode,$Support.EmbedObj.vwmsid):$Support.getAnnonID($Support.EmbedObj.visitorname),$TH.checkAndShowBotTyping&&$TH.checkAndShowBotTyping(this.department,!0)},updateFooter:function(){$Support.container.find("footer").remove().end().append($Temp.getFooterHTML()),$Support.isConversationUIFocussed()&&!$Support.isFAQEnabled()&&$Support.container.find("footer").hide(),$Support.container.append($Temp.getConversationCreateChatIConHTML()),$TH.populateSendBtn(),$Support.Util.handleResize(this),$Support.Util.isCampaignEnabled()&&($Support.subscribe=!1,$("#newsletter").on("change",function(){$Support.subscribe=$(this).is(":checked")}));var t=$("#chatconsent");$Support.Util.getChatConsentStatus()&&1==t.length&&$("#chatconsent").on("change",function(){1==$(this).is(":checked")?$Support.toggleSendButton($Support.getComposer()):$Support.Util.removeSendClickAction()})},showBanner:function(t,e,i,n,s,o){if(0!=t.length){var a=this.contentdiv,r=!1;a.find('[proptype="info_banr"]').length||(r=!0,a.prepend($Temp.getBannerHTML(t,e,s,o)),t=""),this.showInfoBanner(t,e,r,i,n)}},showInfoBanner:function(t,e,i,n,s){var o=this;clearTimeout(o.bnrtimer);var a=this.contentdiv.find('[proptype="info_banr"]');a.removeClass("dN"),$Support.container.hasClass("outerwin")?a.addClass("relate"):a.removeClass("relate"),$Support.EmbedObj.bushrstatus?a.addClass("bsnshrs"):a.removeClass("bsnshrs"),t?$Support.Util.handleBannerSlide(t,a):i&&a.hide().slideDown(500,function(){}),e&&(s=s&&5e3<=s?s:5e3,o.bnrtimer=setTimeout(function(){o.hideBanner(n)},s))},removeSmileyIcon:function(){this.contentdiv.find("#smiley").remove(),this.contentdiv.find('[proptype="action_icons"]').remove()},populateIcon:function(){this.removeSmileyIcon(),this.contentdiv.find('[proptype="smilelist"]').after($Temp.getIconHTML&&$Temp.getIconHTML(this.chatstatus).replace(/{SMILEY}/g,this.winid).replace(/{FILEUPLOAD}/g,this.winid).replace(/{SQICOSEND}/g,this.winid))},hideBanner:function(t){this.contentdiv.find('[proptype="info_banr"]').slideUp(500,function(){$(this).remove(),"function"==typeof t&&t()})},showWaitingUI:function(t,e){DynamicMsg.setValues($Support.getValuesForDynamicMsg()),$Support.Util.removeSendClickAction(),$Support.toggleBackArrow(),!ZSIQConversationForm.isOldFormView()&&ZSIQConversationForm.checkContextInitiated()||this.showChatArea(t,e);var i=$Support.getBroadcastText();i?this.showBanner(DynamicMsg.fillValues(i)):t||this.showWaitingDialog()},handleWaitingCookie:function(){if(!$Support.isFloat())return!1;var t=$Support.EmbedObj;$Support.checkAndRegisterWms(),LSMessanger.setNickName(t.visitorname),$UI.setHeader(),$UI.setBody(!0),$UI.setFooter(),DynamicMsg.setValues($Support.getValuesForDynamicMsg()),this.handleWaitingDisplay(""),this.checkAndUpdateContentdivView(),this.chatID&&this.updateTranscriptFromSession()},showChatArea:function(t,e,i){var n=$Support,s=n.container,o=n.EmbedObj,a=s.find("[type="+this.winid+"msgdiv]").find(".siq-user-message"),r=$Support.getParent().$ZSIQUtil.getAPIValues();if(0!=a.length&&-1===this.chatID&&n.istrigmsg&&r.mtrigger){var h=a.html();if(h){var d=h.split("<br>");for(var p in d)d[p]=getEscapedText(d[p]);o.pmsg=d.join("<br>")+"<br>"+getEscapedText(o.pmsg);var c=$Support.getTriggerCookie();c.message=o.pmsg,$Support.setTriggerCookie(c,!0)}}else if(this.pmsg&&"BOT_MESSAGE"!=this.pmsg.mode){var u=o.pmsg?o.pmsg.split("<br>"):[];for(var p in u)u[p]=getEscapedText(u[p]);o.pmsg=u.join("<br>")}7==$Support.getThemeID()&&s.removeClass("outerwin"),this.contentdiv||(n.contentdiv?(n.contentdiv.replaceWith(this.contentdiv=$($Temp.getChatAreaHTML().replace(/{CONTENTDIV}/g,this.winid).replace(/{TXTAREAID}/g,this.winid))),n.contentdiv.hide()):this.contentdiv=$($Temp.getChatAreaHTML(this).replace(/{CONTENTDIV}/g,this.winid).replace(/{TXTAREAID}/g,this.winid)).insertAfter($Support.getInsertAfterElem()),this.chatdiv=this.contentdiv.find('[proptype="msgdiv"]'),this.chatmaindiv=this.contentdiv.find('[proptype="msgmaindiv"]'),this.composer=this.contentdiv.find('[proptype="msgarea"]'),n.Util.handleResize(this),this.contentdiv=n.container.find("[data-id="+this.winid+"]"),this.checkAndUpdateContentdivView()),!e&&n.chatWindowUICallBk(this.winid);var l=$Support.getBroadcastText();l&&!i?this.showBanner(DynamicMsg.fillValues(l)):t||i||this.showWaitingDialog()},showWaitingDialog:function(){if($Support.getParent().$ZSIQChat.getWidgetData().embedobj.transfer_waiting_banner){if(!this.waitingtime||0<this.contentdiv.find("#wait_div").length||this.proactive&&-1!=this.winid)return}else if(!this.waitingtime||0<this.contentdiv.find("#wait_div").length||this.isBotChat||this.proactive&&-1!=this.winid)return;clearTimeout($Support.Util.bnrtimer);var t=this;return{text:function(){t.contentdiv.prepend($Temp.getWaitingTextHTML(t.waitingtime)),t.wait_div=$("#wait_div")},video:function(){$(".content").prepend($Temp.getWaitingTextHTML()).animate({top:"auto"},400)}}[$Support.EmbedObj.waitaction]()},hideUserEditUI:function(){$Support.istriggeruseredit&&delete $Support.istriggeruseredit,this.composer.removeAttr("disabled"),this.hideMaskDiv()},hideMaskDiv:function(){var t=this.contentdiv.find(".maskdiv").addClass("hidemaskanim");$Support.Util.removeDiv(t),this.contentdiv.removeClass("feedback_popup siq_popup")},updateValAndStartChat:function(){var t=$Support.EmbedObj;$Support.updateInputValues(this),DynamicMsg.setValues({name:t.visitorname,email:t.visitoremail,phone:t.visitorphone}),this.initiateChat()},getComposer:function(){return this.composer||$("#msgarea")},checkAndUpdateLastView:function(){ZSIQConversationManager.chidbeforereload||-1!=n&&n!=this.winid||$Support.isConversationUIFocussed()||ZSIQConversationManager.updateLastviewed(this.chatID)},updateChatInfoinInstanceDom:function(){function t(t){var e=t.ongoingchats||{};return e[this.chatID]=e[this.winid],delete e[this.winid],t.ongoingchats=e,t}var e=$Support.EmbedObj,i=this.contentdiv;i.attr("data-id",this.chatID),this.composer.attr("txtarea-id",this.chatID),i.find('[proptype="action_icons"]').find('[proptype="sqico-send"]').attr("txtarea-id",this.chatID);var n=r[this.winid];delete r[this.winid],r[this.chatID]=n;var s=$Support.getCookieValue("ZLD"+e.livelsid+"WTIME")||{};s=t.call(this,s),$Support.LSDB.setCookie("ZLD"+e.livelsid+"WTIME",s,12e4);var o=$Support.getCookieValue("ZLD"+e.livelsid+"WAITING");o=t.call(this,o),$Support.LSDB.setCookie("ZLD"+e.livelsid+"WAITING",o,1e3*e.embedwaitingtime),$Support.convlistcontainer&&$Support.convlistcontainer.find("#currchatconv").find('[chid="'+this.winid+'"]').attr("chid",this.chatID).attr("id","conv"+this.chatID),this.checkAndUpdateLastView(),$Support.LSDB.getFromSession("ZLD"+$Support.EmbedObj.livelsid+"lastview")==this.winid&&$Support.LSDB.storeInSession("ZLD"+$Support.EmbedObj.livelsid+"lastview",this.chatID),this.winid=this.chatID},checkAndUpdateContentdivView:function(){ZSIQConversationManager.chidbeforereload?ZSIQConversationManager.chidbeforereload!=this.winid?this.contentdiv.hide():ZSIQConversationManager.updateLastviewed(this.winid):-1!=n&&n!=this.winid?this.contentdiv.hide():ZSIQConversationManager.updateLastviewed(this.winid)},isAllowMessageAreaFocus:function(){return!("true"==this.composer.attr("disabled")||$Support.isHandHeldDevice()&&this.isBotChat)},checkAndFocusMessageArea:function(){this.isAllowMessageAreaFocus()&&this.composer.focus()},handlePaste:function(){CommonUtil.isAllowPasteImage()&&this.composer.on("paste",function(t){PasteImage.onPaste(t,this),t.stopImmediatePropagation()})},disableTextarea:function(t){this.composer.attr("disabled","true")},hideReopenMaskDiv:function(){this.hideMaskDiv(),this.contentdiv&&this.contentdiv.find("div.usrinpt").hide();var t="msgarea"!=$Support.container.attr("cwview");!this.chatendmsg&&this.chatmaindiv.after(this.chatendmsg=$($Temp.getChatEndHTML(t)))},showUserEditUI:function(t,e,i){if(ZSIQConversationForm.isOldFormView()){var n="",s=$Support.getParent().$ZSIQUtil.getAPIValues(),o=this.contentdiv.find(".editfields");if(o.length&&!o.hasClass("hidemaskanim"))return;i&&s.chatprivacycontent&&(n='<div class="infomsg chtend siq-info-message" proptype="chtprivacy">'+s.chatprivacycontent+"</div>"),this.contentdiv.find(".maskdiv").remove().end().prepend($Temp.getUserEditHTML(t,this).replace(/{T&CBANNER}/g,n)),-1==this.department&&$UI.populateDropDown(),e||($Support.istriggeruseredit=!0,$Support.Util.handleCustomHTML(!0)),$Support.Util.calculateTextareaHeight();var a=$("#edituserdetails");return a.length&&a.find(".siq-input-text-box").first().focus(),void a.find("#newsletter").on("change",function(){$Support.subscribe=$(this).is(":checked")})}!ZSIQConversationForm.checkContextInitiated()&&ZSIQConversationForm.fetchFieldsToEdit(e,i,this)},updateVisitorNameinCW:function(t){var e=getEscapedText(t.name);if(e){var i=$Support.Util.CheckAllDefaultFieldsDisabled()?'<em class="sqico-edit" documentclick="userdetails" title="'+LSResource.getRealValue("ne.title.edit")+'"></em>':"";this.contentdiv.find('.vismsg div[purpose="name"]').html(e+i)}},populateFeedbackHTML:function(t,e,i){var n=this.contentdiv;n.find(".sqico-edit").remove(),n.find('[proptype="msgopr"]').remove();var s=JSON.parse($Support.EmbedObj.eprops.feedback[0]),o=!(e&&e.hide_rating)&&$Support.israting,a=$Support.isfeedback;if(t||!(s||o||a)||0==o&&0==a)this.emptyFeedback();else{0==a&&(this.isfeedbacksent=!0),n.removeClass("feedback_popup").addClass("feedback_popup");var r=!1===o?$Temp.getFeedbackOnlyHTML().replace(/{FDBKAREAID}/g,this.winid):$Temp.getFeedbackHTML(!a).replace(/{FDBKAREAID}/g,this.winid).replace(/{CHATID}/g,this.winid);n.find(".maskdiv").remove().end(),n.find("#msgdiv").append(r),this.emptyFeedback(o,i),ZSIQTranscript.scroll("",this.chatmaindiv)}},isAudioCallAllowed:function(){return"connected"==this.chatstatus&&!this.isBotChat&&!this.istriggeredchat&&!this.isforwardchat},handleFeedbackBtn:function(){$TH.populateSendBtn(LSResource.getRealValue("ne.submit"),this.winid),$("footer #sqico-send").before('<em documentclick="hidefeedback" class="hidemask" chatid='+this.winid+">"+LSResource.getRealValue("common.cancel")+"</em>")},emptyFeedback:function(t,e){var i=this.contentdiv;i.find("div.usrinpt").hide(),$("footer #sqico-send").remove(),i.addClass("nofdbk"),e&&$Support.chidmappinglist[e.chid]!==ZSIQConversationManager.getcurrchatwinobj().chatID||$Support.container.find("footer").show(),t&&$("#fdbkarea + .sqico-send").hide()},getConversationChatTranscript:function(){!this.contentdiv&&(this.contentdiv=$($Temp.getChatAreaHTML(this).replace(/{CONTENTDIV}/g,this.winid).replace(/{TXTAREAID}/g,this.winid)).insertAfter($Support.getInsertAfterElem())),this.chatdiv=this.contentdiv.find('[proptype="msgdiv"]'),this.chatmaindiv=this.contentdiv.find('[proptype="msgmaindiv"]'),this.composer=this.contentdiv.find('[proptype="msgarea"]'),this.contentdiv.find("div.usrinpt").hide(),this.chatstatus="pastconv",this.contentdiv.show(),this.chatmaindiv&&this.chatmaindiv.attr("ctype","hstrycntnt");var t=$Support.Util.checkToShowReopenButton()&&!this.isdirectcall&&"call"!=this.type;this.media?(this.media.departmentname=this.departmentname,$Support.handleMediaChat(this.media,this.chatID),this.hideBanner(),$("#conversioncontainer").hide(),$Support.Util.showConversationTranscriptUI(this.visitorID,this.chatID),t=t&&!("direct"==this.media.mode),this.chatdiv.addClass("convview")):$Support.getConversationChatTranscript(this.chatID,this.visitorID),t&&(!this.chatendmsg&&this.chatmaindiv.after(this.chatendmsg=$($Temp.getChatEndHTML(!0)))),$Support.isFAQEnabled()&&$Support.container.find("footer").show(),t&&this.chatdiv.removeClass("convview"),t||($Support.container.find("footer").show(),$Support.container.find("footer").find("#sqico-send").hide(),this.chatdiv.addClass("convview"))},reOpenChatUI:function(){-1==this.chatID&&!this.isofflinechat&&(this.chatID=this.winid);var t=-1!=this.chatID?this.chatID:this.winid;this.chatendmsg.remove(),$Support.Util.hideFeedback(this),this.chatmaindiv.removeAttr("ctype"),this.contentdiv.find('[proptype="feedback_res"]').closest("div .fd_lastmsg").remove(),this.chatendmsg="";var e=this.contentdiv.find("div.usrinpt");e.show(),e.find("div.usractions").hide(),this.composer.removeAttr("disabled"),MessageOperation.hideMsgActn(this),delete this.callquitstatus,this.contentdiv.find(".maskdiv").remove().end().prepend($Temp.getReOpenMsgArea().replace(/{TXTAREAID}/g,t)),this.contentdiv.find(".maskdiv").find(".fdbk_cnt > textarea").focus(),this.composer.attr("disabled","true"),clearTimeout(this.bnrtimer),this.contentdiv.find('[proptype="info_banr"]').remove()},showReopenWaitingUI:function(){ZSIQTranscript.scroll("",this.chatmaindiv);var t={sender:$Support.EmbedObj.vwmsid,dname:$Support.EmbedObj.visitorname,msg:Message.getDisplayContent(getEscapedText(this.reopenques)),isques:!0};delete this.isfeedbacksent,delete this.isratingsent,$BotImpl.formatAndDisplay(t,this.winid),$Support.updateWaitingCookie("",this.winid);var e=$Support.getBotUser(this.department);this.handleWaitingDisplay(null,null,e),this.composer.attr("dockeyup","sendmessage"),$Support.Util.hideFooter(),this.hideMaskDiv()},handleBotTriggers:function(){ZSIQConversationForm.getFormType()==CLASSIC_VIEW&&ZSIQConversationForm.clearSessionStorage(),this.checkPreviouslyInitiatedChat();$Support.EmbedObj,$Support.getParent().$ZSIQUtil.getAPIValues();delete this.waitingtime,delete this.question,$Support.Util.populateTriggerUI(this),$Support.handleBotTrigger({msg:this.pmsg},this),ZSIQConversationForm.checkAndGetFormTranscript(this)},checkPreviouslyInitiatedChat:function(){var t=$Support.EmbedObj.curraddvistid;if(t){var e=ZSIQConversationManager.getChatWinObjById(t).contentdiv;e&&e.remove(),ZSIQConversationManager.removeFromConvDB(t),delete $Support.EmbedObj.curraddvistid,delete $Support.requestRunning_addvist,ZSIQConversationManager.resetLastViewd()}},handleChatTrigger:function(){this.checkPreviouslyInitiatedChat(),delete this.question,delete this.waitingtime,$Support.Util.populateTriggerUI(this),$Support.handleOnGoingchatActionsInConversation("triggerchat",this),!this.convongoingchatobj&&$Support.handleTriggerChatInConversation(this),ZSIQConversationForm.checkAndGetFormTranscript(this),MessageOperation.hideMsgActn(this)},populateFormChatArea:function(){$Support.updateInputValues(this),this.showChatArea(),$Support.LSDB.storeInLocalStorage(this.winid+"ques",this.question),!$Support.isNewHeader()&&$TH.populateSendBtn(LSResource.getRealValue("ne.send"),this.winid);var t=$Support.getParent().$ZSIQUtil.getAPIValues();$Support.handleApiData(t),t.floatwindowfields&&$Support.handleFieldVisibility(t.floatwindowfields),$Support.Util.setMessageClass(),$Support.Util.isPreview()||(MessageOperation.hideMsgActn(this),ZSIQConversationForm.checkContextInitiated()?ZSIQConversationForm.checkAndGetFormTranscript(this):ZSIQConversationForm.fetchConfigurations(this))},setSoundConfig:function(){var t=$Support.LSDB.getFromSession(this.chatID+"_sound");this.soundval=t},isSoundOff:function(){return"-1"==this.soundval},removeWaitingTimeValues:function(){clearTimeout(this.waitTimer),delete this.istriggeredchat,delete this.proactive,delete this.waitingtime,delete this.waitTimer,$Support.LSDB.removeSessionStore(this.chatID+"_isreopenWaiting")},handleMultiTrigger:function(){var t=$Support,e=(t.container,t.EmbedObj,this.contentdiv&&this.contentdiv.find(".siq-user-message")),i=$Support.getParent().$ZSIQUtil.getAPIValues();if(0!=e.length&&-1===this.chatID&&this.istrigmsg&&i.mtrigger){var n=e.html();if(n){var s=n.split("<br>");for(var o in s)s[o]=getEscapedText(s[o]);this.pmsg=s.join("<br>")+"<br>"+getEscapedText(this.pmsg);var a=$Support.getTriggerCookie();a.message=this.pmsg,$Support.setTriggerCookie(a,!0),e.html(this.pmsg)}}},getChatQueuePosition:function(){var t=this.visitorID+"/position";CommonUtil.handleAjaxGetReq(t,function(t){var e=t.data||{};this.handleQueueDisplay(e)}.bind(this),function(t){var e=JSON.parse(t.responseText)||{},i=e.error&&e.error.code;if(6162==i||6161==i){var n={};n[this.chatID]={visitorID:this.visitorID},$Support.rejoinchats(n)}}.bind(this))},handleQueueDisplay:function(t){clearTimeout(this.waitTimer),delete this.waitingtime,delete this.waitTimer,this.clearQueuetimer(),t.chid=this.chatID,t.average_response_time=this.calculatAvgWaitingTime(t.average_response_time);var e=$Temp.getQueueBannerHTML(t);this.position=t.position,this.avgresponsetime=this.currentqueuetime=t.average_response_time*t.position,this.contentdiv&&!this.contentdiv.find("#queuetime").length&&(this.hideBanner(),this.contentdiv.prepend(this.queuebanner=$(e))),this.appendQueueHandOffHtml(t),$Support.handleOnGoingchatActionsInConversation("queueingchat",this),this.updateQueueTimer(),$Support.setQueueingChatCookie(this)},appendQueueHandOffHtml:function(t){var e=$Temp.getQueueHandOffHtml(t);this.chatdiv.find("#leavemsgonqueue").length||this.chatdiv.append(e)},updateQueueTimer:function(){if(this.queuebanner){var t=CommonUtil.convertMstoMinAndSec(this.currentqueuetime);this.queuebanner.find("#queuepos").text(LSResource.getRealValue("chatqueue.queueno",""+this.position)),this.queuebanner.find("#queuetime").text(LSResource.getRealValue("chatqueue.agent.connect",t)),this.convongoingchatobj&&this.convongoingchatobj.find("#queueinfo").text(LSResource.getRealValue("chatqueue.position",this.position+","+t))}this.currentqueuetime-=1e3,this.currentqueuetime<=1e3?this.resetQueueTimer():(this.clearQueuetimer(),this.queueTimer=setTimeout(function(){this.updateQueueTimer()}.bind(this),1e3))},resetQueueTimer:function(){this.clearQueuetimer(),this.hideBanner(function(){this.showBanner(LSResource.getRealValue("chatqueue.infobanner.msg"),!0,function(){this.handleQueueDisplay({average_response_time:this.avgresponsetime,position:this.position})}.bind(this),2e3)}.bind(this))},handleQueuePositionChange:function(t){this.position=t.current_position,this.avgresponsetime=this.currentqueuetime=this.calculatAvgWaitingTime(t.average_response_time)*t.current_position,this.clearQueuetimer(),this.updateQueueTimer(),$Support.setQueueingChatCookie(this)},calculatAvgWaitingTime:function(t){return!t||t<6e4?6e4:t},handleDequeueChat:function(t){var e=!window.parent.BOT_DELAY_CONF||!t.is_auto_accept;this.removeQueueCookie(),e&&(this.convongoingchatobj&&this.convongoingchatobj.remove(),delete this.convongoingchatobj,delete this.chatstatus,$Support.handleOnGoingchatActionsInConversation("newchat",this),$Support.setWaitingCookie(this),$Support.updateWaitingCookie("",this.chatID)),this.hideQueueBanner(),e&&this.handleWaitingDisplay()},handleLeavemsgforQueue:function(){this.removeQueueCookie(),this.hideQueueBanner(),$Support.handleOnGoingchatActionsInConversation("missedchat",{chid:this.chatID}),$Support.handleMissed("CWTOUT","2",!0,this)},hideQueueBanner:function(){this.hideBanner(),this.chatdiv.find("#leavemsgonqueue").remove()},removeQueueFromConvList:function(){this.convongoingchatobj&&(this.convongoingchatobj.find('[proptype="queuetitle"]').remove(),this.convongoingchatobj.find('[propval="siqduration"]').removeClass("dn"))},removeQueueCookie:function(){this.clearQueuetimer(),$Support.removeQueueingCookie(this.chatID),this.removeQueueFromConvList()},handleQueueingCookie:function(){var t=$Support.EmbedObj;$Support.checkAndRegisterWms(),LSMessanger.setNickName(t.visitorname),$UI.setHeader(),$UI.setBody(!0),$UI.setFooter(),!ZSIQConversationForm.isOldFormView()&&ZSIQConversationForm.checkContextInitiated()||this.showChatArea("","",!0),DynamicMsg.setValues($Support.getValuesForDynamicMsg()),this.chatstatus="queueing",this.chatID&&this.updateTranscriptFromSession(),this.checkAndUpdateContentdivView()},clearQueuetimer:function(){clearTimeout(this.queueTimer),delete this.queueTimer,"queueing"==this.chatstatus&&delete this.chatstatus},setBotChatStatus:function(t){""+t=="true"?this.isBotChat=!0:(this.isBotChat=!1,$BotImpl.enableComposer())},handleDelayEndAction:function(t){clearTimeout(this.endactiondelay),this.endactiondelay=setTimeout(function(){$Support.handleEndActionInCoversation(t)}.bind(t),1e3*t.endactiondelay)},setBotForwardedTime:function(t){this.forwardtime=t,this.chatmaindiv&&this.chatmaindiv.removeClass("bot_chat")},renderBotDelayinfo:function(t){$BotImpl.disableComposer("","",this.chatID);var e=(t||{}).meta||{};"random"!=e.info_type?this.handleSequenceDelayinfo(e):this.handleRandomDelayinfo(e)},handleRandomDelayinfo:function(t){this.setDelayInfo(t.info[Math.floor(Math.random()*t.info.length)])},handleSequenceDelayinfo:function(t){this.delayinfoindex=1,this.setDelayInfo(t.info[0]),this.delayInfoTimeOut(t)},delayInfoTimeOut:function(t){var e=t.info.length,i=t.delay/e*1e3;setTimeout(function(){this.setDelayInfo(t.info[this.delayinfoindex]),this.delayinfoindex++,this.delayinfoindex==e||this.delayinfoindex>e||this.delayInfoTimeOut(t)}.bind(this),i)},setDelayInfo:function(t){if(t){var e=this.contentdiv.find("#typgstatus");e.text(t+"..."),e.prop("title",t+"..."),$("#msgbox_main").find(".flogo").hide()}},clearDelayInfo:function(){var t=this.contentdiv.find("#typgstatus");t.text(""),t.prop("title",""),$("#msgbox_main").find(".flogo").show()}},{init:function(t,e,i){if(t.isdirectcall){var n=t.cid||t.chid;return"connected"==e&&$Support.updateChatCookie(n),"waiting"==e&&$Support.removeWaitingCookie(n),ZSIQConversationManager.populateInitialScreen(),void ZSIQConversationForm.checkAndGetFormTranscript()}var s=new h(t);t.proactive&&($Support.isCallForm=!1),r[s.winid]=s,ZSIQConversationManager.chidbeforereload=i;var o={connected:"populateChatArea",startchat:"updateValAndStartChat",waiting:"handleWaitingCookie",trigger:"handletrigger",pastconv:"getConversationChatTranscript",bottrigger:"handleBotTriggers",chattrigger:"handleChatTrigger",formview:"populateFormChatArea",bottrigger:"handleBotTriggers",queueing:"handleQueueingCookie"},a=o[e];$Support.getParent().$ZSIQChat.getWidgetData().embedobj.transfer_waiting_banner&&(t.isBotChat||t.isforwardchat)&&(a=o.waiting),a&&s[a](),$Support.contentdiv=""},resetLastViewd:function(){n=-1},resetConvDb:function(){r={}},populateInitialScreen:function(){$Support.EmbedObj.status?$UI.init():$Support.showOfflineUI()},getChatWinObjById:function(t){return r[t]||{}},getVisitorId:function(t){return(r[t]||{}).visitorID},getConvDB:function(){return r},removeFromConvDB:function(t){delete r[t],n==t&&(n=-1)},getcurrchatwinobj:function(){return r[n]||{}},getcurrchatwinChid:function(){return(r[n]||{}).winid||-1},updateLastviewed:function(t,e){if(!$Support.isFAQUIFocussed()&&(n=t,$Support.LSDB.storeInSession("ZLD"+$Support.EmbedObj.livelsid+"lastview",t),(!e||-1!=e.chatid||!e.chatendmsg)&&$Support.Util.hideFooter(),!$Support.isFAQEnabled()&&!$Support.isNewHeader())){var i=$Support.container.find("footer");i.show(),i.find("#sqico-send").show()}},isChatUIFocusses:function(t){return this.getcurrchatwinChid()==t},getConnectedCount:function(){Object.keys(r).length;var t=0;for(var e in r)r.hasOwnProperty(e)&&-1!=r[e].chatID&&"pastconv"!=r[e].chatstatus&&t++;return t}}}();var MessageOperation=function(){var d=function(e,t){e=$Support.formatMsgUid(e);for(var a=$Support.cachearr[t]||$Support.LSDB.getFromSession(t+"_transcript"),r=a&&a.length,s=0;s<r;s++){var i=a[s];if($Support.formatMsgUid(i.msguid)==e)return i}return{}},s=function(e){var t=e.attr("msgidval"),a=e.parents('[proptype="msgdiv"]').find('[msg-id="'+t+'"]'),r=ZSIQConversationManager.getcurrchatwinobj();(a=a[0]?a:r.chatdiv.find('[msg-id="'+t+'"]'))[0]?i(a):o({type:"scrolltop",target:r.chatmaindiv,chatobj:r,routemsgelem:e},s)},i=function(e){e.addClass("replymsge_anim"),e[0].scrollIntoView()},n=function(e){var t=e.dname||e.msg&&e.msg.dname;if(t!=$Support.EmbedObj.vwmsid&&e.sender!=$Support.EmbedObj.vwmsid)return t;var a=$Support.EmbedObj.visitorname;return ZSIQTranscript.isInValidVisitorName(a)?LSResource.getRealValue("common.you"):a},c=function(e){var t=e.chatID,a=$Support.cachearr[t];(a||($Support.cachearr[t]=a=$Support.LSDB.getFromSession(t+"_transcript"),a))&&($Support.cachearr[t]="prepend"==e.type?e.newtranscript.concat(a):a.concat(e.newtranscript))},o=function(i,n){var e=i.chatobj,t=e.chatID;if(!e.transcriptloading&&0!=$Support.ismore_message_available[t]&&-1!=e.visitorID){var o="function"==typeof n,a=o?"scrolltop":i.type,r=i.target;e.transcriptloading=!0;var s=e.visitorID+"/messages?limit=100&avuid="+encodeURIComponent($Support.getAvuid())+"&app_id="+encodeURIComponent($Support.EmbedObj.livelsid)+"&",p=r.find('[data-field="message"]'),m="scrolltop"==a?"to_time="+d(p.first().attr("msg-id"),t).time:"from_time="+d(p.last().attr("msg-id"),t).time;CommonUtil.handleAjaxGetReq(s+m,function(e){if(e=$Support.formateVisitorTranscript(e,i.chatobj.chatID),delete i.chatobj.transcriptloading,"scrolltop"==i.type)return t=e,a=i,$Support.Util.populateChatUI(t,"","",function(e){var t=e.chatdiv.find('[data-field="message"]').first();e.chatdiv.prepend(e.html),e.chatdiv.parents('[proptype="msgmaindiv"]').scrollTop(t.position().top)}),c({chatID:a.chatobj.chatID,newtranscript:t,type:"prepend"}),void(o&&n(i.routemsgelem));var t,a,r,s;r=e,s=i,$Support.Util.populateChatUI(r,"","",function(e){e.chatdiv.append(e.html)}),c({chatID:s.chatobj.chatID,newtranscript:r,type:"append"})},function(e){$Support.resetAvuid(e)},{allowcredential:!0})}},p=function(e){if("att"!=e.mode)return e;var t=$.extend({},e),a=e.msg||{};return t.msg=a.comment||"",t.att_url=CommonUtil.getAttachementURL(a),t},m=function(e){(e||ZSIQConversationManager.getcurrchatwinobj()).chatdiv.find('[purpose="msgaction"]').remove()},g=function(e){var t=e.targetmsgelem,a=t.attr("msg-id"),r=a?d(a,e.chid):{msg:t.find('[proptype="msgholder"]').text(),sender:$Support.EmbedObj.vwmsid};r=u(r);var s={msgtype:"message",msg:l(r),time:CommonUtil.checkAndGetReadableTime(r.time),dname:n(r),msguid:a,sender:r.sender},i=t.find("[data-ftype]");return("att"==r.mode||r.resourceshare)&&(s.msgtype=r.resourceshare||-1==i.attr("data-ftype").indexOf("image")?"file_att":"img_att",s.file_url=t.find("[chatmsgtype]").attr("src"),s.att_comment=r.msg&&(r.msg.comment||r.msg.fName||r.msg)),s},l=function(e){var t="object"==typeof e.msg?e.msg.msg||e.msg:e.msg||e.question;return t="string"!=typeof t||e.visitorreply?t:getEscapedText(t),t=Message.getDisplayContent(t),e.sender!=$Support.EmbedObj.vwmsid&&(t=Markdown.apply(t)),t},u=function(e){var t=e.meta||{};if($BotImpl.iswidgetobj(e)&&"resource-share"==t.subtype||"resource_share"==t.type){var a=$.extend({},e),r=t.display_card&&t.display_card.articlename||t.title;return a.msg={att_type:"chat_attachment",comment:r,fName:r},a.resourceshare=!0,a}return e},v=function(e){var t=e||ZSIQConversationManager.getcurrchatwinobj();getObjectSize(t)&&(t.getComposer().parents("#msgbox_main").find('[proptype="reply_msg"]').remove(),delete t.msgreply_to,t.getComposer().removeAttr("msgtype"))};return{navigateRepliedMessage:s,getReplyMsgHTML:function(e){!e.msg&&e.message&&((e=$Support.formateVisitorTranscript({data:[e]})[0]).isvisitor=$Support.isVisitorID(e.sender)),!e.msg&&(e.msg=e.question),"TRIGGER"==e.msg.mode&&(e.dname=e.msg.dname,e.msg=e.msg.msg,delete e.sender),e.dname=n(e);var t="message",a="",r=e.msg,s=e.msg;return e.msg.att_type&&(r=s.comment||s.fName,t=-1!=(t=s.extn||s.content||"").indexOf("image")?"img_att":"file_att",a=CommonUtil.getAttachementURL(s)),t=e.meta&&"resource_share"==e.meta.type?"file_att":t,$Temp.getReplyMessageHTML({msg:l(e),ignoreclose:!0,file_url:a,att_comment:r,msgtype:t,msguid:e.msguid,dname:e.dname,time:e.time,sender:e.sender})},handleMsgDivScroll:function(e){var t=e.parent().attr("data-id");if(t){var a=ZSIQConversationManager.getChatWinObjById(t),r=Math.ceil(e.scrollTop())<10?"scrolltop":e.scrollTop()+e.innerHeight()>=e[0].scrollHeight?"scrollbottom":"";!r||"pastconv"==a.chatstatus&&"scrolltop"==r||"connected"==a.chatstatus&&"scrollbottom"==r||o({type:r,target:e,chatobj:a})}},editMessage:function(e){var t=e.parents('[data-field="message"]'),a=ZSIQConversationManager.getcurrchatwinobj(),r=t.attr("msg-id"),s=p(d(r,a.chatID));a.chatdiv.find('[proptype="msgeditor"]').remove();var i=(s.msg||s.question||"").replace(/<br\/>/gi,"\n");a.chatdiv.append($Temp.getVisitorEditMsgHTML({chid:a.chatID,msg:i,msguid:r,iattach:0<t.find("[data-ftype]").length,att_url:s.att_url})).find('[proptype="editorarea"]').focus().val(getUnescapedText(i)),$Support.Util.hideMoreActionDiv(),$Clickoutside.bindclick(m,"","","",!0)},sendeditmsg:function(e){var t=e.parents('[proptype="msgeditor"]'),a=t.find('[proptype="editorarea"]');if(!$Support.Util.validateFields(a.parent()))return!1;var r=a.val(),s=Licence.verify("creditmask")&&Message.checkMaskOccurance(r,!0),i=$Support.EmbedObj.creditcardmask_enabled&&s,n={type:"Editmsg",iattach:t.attr("isattachement"),url:"/"+t.attr("msguid"),method:"PUT"};i&&(n.msgtype="credit_card"),$.trim(a.attr("preval"))!=$.trim(r)&&LSMessanger.sendMessage(t.attr("data-id"),r,n,(new Date).getTime()),m()},closeMsgActionPopup:m,deleteMessage:function(e){m();var t=e.parents('[data-field="message"]'),a=ZSIQConversationManager.getcurrchatwinobj();a.chatdiv.find('[proptype="deletecotainer"]').remove(),a.chatdiv.append($Temp.getVisitorDeleteMsgHTML({chid:a.chatID,msguid:t.attr("msg-id")},"delete")),$Support.Util.hideMoreActionDiv(),$Clickoutside.bindclick(m,"","","",!0)},senddeletemsg:function(e){var t=e.parents('[proptype="deletecotainer"]');LSMessanger.sendMessage(t.attr("data-id"),"",{type:"Deletemsg",url:"/"+t.attr("msguid"),method:"DELETE"},(new Date).getTime()),m()},replyMessage:function(e,t){var a=t?e:e.parents('[data-field="message"]'),r=ZSIQConversationManager.getcurrchatwinobj();if(!r.isBotChat&&!r.proactive&&-1!=r.chatID&&"pastconv"!=r.chatstatus){var s=r.getComposer().parents("#msgbox_main");v(),r.msgreply_to=g({targetmsgelem:a,chid:r.chatID}),r.msgreply_to.msg&&(s.prepend($Temp.getReplyMessageHTML(r.msgreply_to)),$Clickoutside.bindclick(v,"","","",!0),m(),r.composer.attr("msgtype","reply"),r.composer.focus())}},sendReplyMessage:function(e){var t=e.contentdiv.find('[proptype="msgbox_main"]').find('[proptype="reply_msg"]').attr("msgidval"),a=(new Date).getTime(),r=e.msgreply_to||g({targetmsgelem:e.contentdiv.find('[msg-id="'+t+'"]'),chid:e.chid});Message.displaySendMessage(e.chid,e.msg,"",a,r),LSMessanger.sendMessage(e.chid,e.msg,{type:"Replymsg",method:"POST",url:"/"+t+"/reply"},a),v(),e.composer.val("")},getReplymsgObj:g,removeReplymsgdiv:v,removeBindedEvents:function(e){e.find('[proptype="msgopr"]').remove(),e.find('[proptype="reply_msg"]').remove(),e.removeAttr("ondblclick")},removeMessagoprPopups:function(e){var t=e||ZSIQConversationManager.getcurrchatwinobj();m(t),v(t),t.chatdiv.find("#msgactnlist").remove()},handleEditMessage:function(e){var t=e.closest('[proptype="msgeditor"]').find('[proptype="editsave"]');if(!$Support.Util.validateFields(e.parent()))return t.addClass("elem_disable"),!1;var a=$.trim(e.val());e.removeClass("errfield"),a&&$.trim(e.attr("preval"))!=a?t.removeClass("elem_disable"):t.addClass("elem_disable")},getMsgObj:d,setMsgActnPos:function(e){var t=e.find(".msgbx").outerWidth()<e.find(".msg_action").outerWidth(),a=e.parent().hasClass("vismsg");(a&&t||!a&&!t)&&e.find(".msg_action").addClass("rgt-align")},hideMsgActn:function(e){e.chatdiv&&e.chatdiv.addClass("hide-msgactn")},showMsgActn:function(e){e.chatdiv&&e.chatdiv.removeClass("hide-msgactn")}}}();$UI={init:function(e){this.populateUI(e)},populateUI:function(e){this.setHeader(),this.setBody(null,e),this.setFooter()},setContainer:function(){$TH=$Support.isNewHeader()?$ThemeHandler.theme:$ThemeHandler[$Support.theme],$TH.updateContainer(),$Support.Util.updateParentFontFamily()},setHeader:function(){$TH.updateHeader()},setInnerHeader:function(e){$TH.updateInnerHeader(e)},setBody:function(e,t){try{$TH.updateBody(e,t)}catch(e){}!t&&(e||-1!=$Support.EmbedObj.department&&-1!=$Support.EmbedObj.call_department)||this.populateDropDown()},setFooter:function(){$TH.updateFooter()},populateDropDown:function(){$TH.updateDeptDropdown()},showBanner:function(e,t,n,o,i,a){$TH.showBanner(e,t,n,o,i,a)},hideBanner:function(e,t){$TH.hideBanner(e,t)},showTimerBanner:function(e){$TH.showTimerBanner()},populateSendMail:function(e){$Support.Util.isPreview()||$TH.populateSendMail(e)},populateSendMailConfirm:function(e,t){$TH.populateSendMailConfirm(e,t)},populateSmiley:function(e){$TH.populateSmiley(e)},showUserEditUI:function(e,t,n){$TH.showUserEditUI(e,t,n)},hideUserEditUI:function(){$TH.hideUserEditUI()},showCaptcha:function(e){$TH.showCaptcha(e)},hideCaptcha:function(){$TH.hideCaptcha()},showMissedVisitorBanner:function(e,t,n){$TH.handleMissedStatus(e,t,n)},populateVisitorQuestion:function(e,t){$TH.populateVisitorQuestion(e,t)},getInfoMsgHTML:function(e,t){return $TH.getInfoMsgHTML(e,t)},populateUserAction:function(e){$TH.populateUserAction(e)},setChatStatus:function(e,t){e=$.trim(e),JSON.parse($Support.EmbedObj.pprops.showtyping)&&(t.contentdiv&&t.contentdiv.find("#typgstatus").text(e),$Support.Util.toggleFreeLogo())},updateOfflineUI:function(e,t){$TH.handleOfflineStatus(e,t)},updateOnlineUI:function(e,t){$Support.Util.handleOnlineStatus(e,t)},showFeedback:function(){$TH.populateFeedbackHTML()},showFdbkResponse:function(e){$TH.showFdbkResponse(e)},hideUtilityDiv:function(e,t,n,o){$TH.hideUtilityDiv(e,t,n,o)},getInfoMsgContent:function(e,t,n,o){return $TH.getInfoMsgContent(e,t,n,o)},showDragDropUI:function(){$Support.Util.isDragNotAllowed()||$TH.showDragDropUI()},hideDragDrop:function(){$TH.hideDragDrop()},getPreviewHTML:function(){return $TH.getPreviewHTML()},getCustomHTML:function(e){return $TH.getCustomHTML(e)},showUploadProgress:function(e,t){return $TH.showUploadProgress(e,t)},hideUploadProgress:function(e){return $TH.hideUploadProgress(e)},updateCloseIcon:function(){$TH.updateCloseIcon()},updateParentFontFamily:function(){return $TH.updateParentFontFamily()},populateIcon:function(){$TH.populateIcon()},removeSmileyIcon:function(){$TH.removeSmileyIcon()},updateQuesArea:function(){$TH.updateQuesArea()},updateChatEndMsg:function(e){$TH.updateChatEndMsg(e)},updateVisitorName:function(e){$TH.updateVisitorName(e)},getBusinessHrInfo:function(){return $TH.getBusinessHrInfo()},getSoundHTML:function(e,t){return $TH.getSoundHTML(e,t)},setSoundConfig:function(){$TH.setSoundConfig()},addGroupIcon:function(){},removeGroupIcon:function(){},populateCWaitHandler:function(){$TH.populateCWaitHandler()},removeCWaitHandler:function(){$TH.removeCWaitHandler()},displayInfo:function(e){$TH.displayInfo(e)},setDepartment:function(e){$("#dropcontent").find("[val='"+e+"']").trigger("click")},showCloseAlert:function(){-1!=$Support.EmbedObj.chatID&&1==confirm(LSResource.getRealValue("ne.reload.alert"))&&retrun},focusComposer:function(){window.outerWidth<555||$Support.Util.isPreview()||$("#msgarea").focus()},appendTransferDiv:function(e,t,n){var o=$Support.LSDB.get("ZLD"+e.chatID+"transfer_state");if(o&&"offline"===o.state)$UI.showOperatorOffline(e);else{var i=e.chatdiv;if(!(0<i.find(".zsiq_transferdiv").length||e.hidetransfer||-1==e.chatID)){var a=$Support.getHandoffConfig(e.chatID);if(a.hand_off){t=t||a.text,n=n||a.ack,t=t||LSResource.getRealValue("ne.agent.transfer"),n=n||LSResource.getRealValue("common.yes");var s='<div class="zsiq_transferdiv fnt13" id="agenttransfer">'+getEncodedText(t)+'<span documentclick="transferchat" class="bot_opt">'+getEncodedText(n)+"</span></div>";i.append(s)}}}},appendConsentDiv:function(e,t){var n,o=e?"$Support.getMissedUserConsent":"$Support.getUserConsent",i=t.chatdiv||$("#msgdiv");t.composer||$Support.getComposer(),n='<div class="zsiq_transferdiv fnt13" id="creditcardconsent">'+(getEscapedText($Support.EmbedObj.creditcardbanner_content)||LSResource.getRealValue("ne.agent.cardmask"))+'<span onclick="'+o+"(1, '"+t.winid+'\')" class="bot_opt">'+LSResource.getRealValue("common.yes")+'</span><span onclick="'+o+"(0, '"+t.winid+'\')" class="bot_opt">'+LSResource.getRealValue("common.no")+"</span></div>",0==$(" #creditcardconsent ").length&&i.append(n)},appendChatConsentDiv:function(e,t,n,o){if(o){this.removeTransferDiv("",o);var i=o.chatdiv||$("msgdiv"),a=LSResource.getRealValue("common.gdpr.agent.chatconsent2");n&&(a="<a class='siq-lnmor sbold' data-url='"+(n=-1==n.indexOf("http")?"http://"+n:n)+"' id='chatconsenturl' documentclick='chatconsent'>"+a+"</a>");var s=$Support.EmbedObj.chatconsentmsg||LSResource.getRealValue("common.gdpr.agent.chatconsent1")+" "+a+" "+LSResource.getRealValue("common.gdpr.agent.chatconsent3"),r=LSResource.getRealValue("common.gdpr.agent.accept"),c=LSResource.getRealValue("common.gdpr.agent.decline"),d=$Support.getParent().$ZSIQUtil.getAPIValues(),u=o.winid;if(d.textbannerobj&&d.textbannerobj.online){var p=d.textbannerobj.online;if(s=p.description&&0!=p.description.trim().length?p.description:s,r=p.acceptbutton&&0!=p.acceptbutton.trim().length?p.acceptbutton:r,c=p.declinebutton&&0!=p.declinebutton.trim().length?p.declinebutton:c,p.policytextandlink){var l=p.policytextandlink,f=l.text&&0!=l.text.trim().length?l.text:"",g=l.link&&0!=l.link.trim().length&&$Support.getParent().$ZSIQUtil.isValidURL(l.link)?l.link:"";s=$Support.getParent().$ZSIQUtil.hyperLinksSubString(s,f,g)}}chatconsenthtml='<div class="zsiq_transferdiv fnt13 chatconsent" id="chatconsentdiv">'+s+'<div class="mT10"><span type=1 isproactive ='+t+" skipregister="+e+" winid="+u+' documentclick="getChatUserConsent" class="bot_opt gltr-srno" data-chatconsent="accept">'+r+"</span><span type=0 isproactive ="+t+" winid="+u+' documentclick="getChatUserConsent" class="bot_opt gltr-srno gltr-no" data-chatconsent="decline">'+c+"</span></div></div>",0==i.find(" #chatconsentdiv ").length&&i.append(chatconsenthtml),$BotImpl.disableComposer("pending")}},removeTransferDiv:function(e,t){var n=(t=t||{}).contentdiv&&t.contentdiv.find(".zsiq_transferdiv");n.fadeOut("slow",function(){n.remove(),e&&"missed"==t.botchatprops.status&&"Continue with Bot"==e[0].innerHTML&&(t.botchatprops.status="connected",$Support.setCookie(t))})},removeConsentDiv:function(){var e=$("#creditcardconsent");e.fadeOut("slow",function(){e.remove()})},removeChatConsentDiv:function(){$("#chatconsentdiv").remove()},removeOfflineConsentDiv:function(){var e=$("#offlineconsent");e.fadeOut("slow",function(){e.remove(),$Support.Util.setTextareaHeight()})},appendGTConsentDiv:function(e,t,n){n=n||$("msgdiv"),e=-1==(e=e||_GT_ATTRIBUTIONLINK).indexOf("http")?"http://"+e:e;var o="<a class='siq-lnmor sbold' target='_blank' id='gtconsenturl' rel='noopener noreferrer'> "+LSResource.getRealValue("helplink.learnmore")+"</a>",i=LSResource.getRealValue("common.gdpr.agent.translateinfo")+o,a=LSResource.getRealValue("common.gdpr.agent.accept"),s=LSResource.getRealValue("common.gdpr.agent.decline");gtconsenthtml='<div class="zsiq_transferdiv fnt13 chatconsent" id="gtconsentdiv">'+i+'<div class="mT10"><span onclick="$Support.handleVTransLangStatus(1,\''+t+'\')" class="bot_opt gltr-srno" data-gtconsent="accept">'+a+"</span><span onclick=\"$Support.handleVTransLangStatus(0,'"+t+'\')" class="bot_opt gltr-srno gltr-no" data-gtconsent="decline">'+s+"</span></div></div>",0==$(" #gtconsentdiv ").length&&(n.append(gtconsenthtml),n.find("#gtconsenturl").attr("href",e))},removeGTConsentDiv:function(){var e=$("#gtconsentdiv");e.fadeOut("slow",function(){e.remove()})},showTransferMissed:function(e){e.contentdiv.find(".zsiq_transferdiv").remove();var t='<div class="zsiq_transferdiv zsiq_transmissed fnt13" id="transfermissed">'+LSResource.getRealValue("ne.agent.transfermissed")+'<div><span documentclick="removetransfer" class="bot_opt">'+LSResource.getRealValue("ne.chatwindow.continuewithbot")+'</span><span documentclick="transfermissed" class="bot_opt">'+LSResource.getRealValue("settings.embed.offline")+"</span></div></div>";(e.chatdiv||$("#msgdiv")).append(t);var n=e.chatmaindiv||document.getElementById("msgmaindiv");n.scrollHeight-n.scrollTop==n.clientHeight||n.scrollHeight<n.clientHeight||Message.scroll(n)},showOperatorOffline:function(e){(e=e||{}).contentdiv.find(".zsiq_transferdiv").remove();var t='<div class="zsiq_transferdiv fnt13" ><span documentclick="transfermissed" purpose="offline" class="bot_opt">'+LSResource.getRealValue("ne.chatwindow.dropmessage")+"</span></div>";(e.chatdiv||$("#msgdiv")).append(t);var n=e.chatmaindiv||$("#msgmaindiv");n.scrollHeight-n.scrollTop==n.clientHeight||n.scrollHeight<n.clientHeight||Message.scroll(n)},getTranslateBannerHTML:function(e,t){return $TH.getTranslateBannerHTML(e,t)},reSetHeaderClass:function(){$TH.reSetHeaderClass()},handleComponentFocus:function(){$UI.focusComposer(),$UI.focusMinimizeWindow()},focusMinimizeWindow:function(){$("body").find("#min_window").focus()}};var $NE=!1;$EmbedManger={isNewEmbed:$NE=!("undefined"==typeof $Support),setChatID:function(t){return 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a.join("")};$Support.Util={jsdownloadtimer:-1,ispostloaddone:!1,isbotconversation:!1,handleTextClear:function(e,t){e.parent().find('input[type="text"]').val("")},minimizeEmbed:function(){$("body").hasClass("ssview")?$Support.closeSSChatView():$Support.getParent().$ZSIQChatWindow.minimizeChatWindow()},handleMinimizeinBannerTimeout:function(){ZSIQConversationForm.clearSessionStorage(),ZSIQConversationForm.isOldFormView()?ZSIQConversationManager.getConnectedCount()||$Support.Util.minimizeEmbed():$Support.Util.closeEmbed(),$Support.convongoingchatobj&&$Support.convongoingchatobj.remove()},maximizeEmbed:function(){this.postMessage("newEmaximize",{width:"371",height:"460"})},closeEmbed:function(e,t){if(e=e||{},ZSIQConversationManager.getConnectedCount()){e.callquitstatus=!1,e.chatID=-1;var i=$Support.joinedchatkeys,n=i.indexOf(e.winid),a=e.contentdiv;return-1!=n&&i.splice(n,1),e.presender="",a&&(a.find('[proptype="action_icons"]').removeClass("show_send"),a.find("div.usrinpt").hide()),void(e.chatmaindiv&&e.chatmaindiv.after(e.chatendmsg=$($Temp.getChatEndHTML(!0))))}$Support.getParent().$ZSIQChatWindow.closeChatWindow(!0),$Support.enableTextarea(),$Support.contentdiv=null;var o=$Support.EmbedObj;$Support.callquitstatus=!1,o.setVisitorID(-1),o.setChatID(-1),$BotImpl.resetDisableComposerTimer(),o.setVisitID(-1),$Support.joinedchatkeys=[],Message.presender="",$Support.init($Support.getParent().$ZSIQWidget.getEmbedObject()),$Support.getParent().$ZSIQChatWindow.constructIframe(!0)},setThemeInFloat:function(e){this.postMessage("settheme",e)},triggerAdditionalFileDownload:function(){var e=$Support.Util;e.ispostloaddone||(clearTimeout(e.jsdownloadtimer),e.downloadAdditionalFiles())},downloadAdditionalFiles:function(){if(!$Support.Util.ispostloaddone){var e=$Support.getParent(),t=e.$ZSIQWidget.getEmbedObject(),i=e.$ZSIQChat.getWidgetData().commondata,n=i.schema+"://"+t.embedserverurl,a=e.$zohosq.nonce,o=document.querySelectorAll("head");if(0==o.length&&((o=[])[0]=document.createElement("head"),document.insertBefore(document.body,o[0])),t.ucomp){var r=document.createElement("script"),s="/salesiq/js/embedpostload_AzTWQmRAmJ_gC5tjq1nQtOK-Bq_63D4SRw02ElThh8KBg6dIAoH8YpiVjw21k33a_.js",d=i.jsstaticserver+s;i.isCDNEnabled&&(d=i.jscdnstaticserver+s);var p=e.$ZSIQChatWindow.splitJSHashgetSRIVal(s);r.src=d,a&&r.setAttribute("nonce",a);var c=e.$ZSIQUtil.setIntegrityAttr;p&&(r=c(r,p)),o[0].appendChild(r);var l="/salesiq/styles/embedpostload_dBPALmBrUUQx6UQCqhrHRAnXKYuzd7kbohP_9_u1_ja8OvzFI6FxFQsa_RYQV65s_.css",u=$Support.getParent().$ZSIQWidget.getWidgetObject().cssstaticserver+l;i.isCDNEnabled&&(u=$Support.getParent().$ZSIQWidget.getWidgetObject().csscdnstaticserver+l);var g=document.createElement("link"),m=e.$ZSIQChatWindow.splitJSHashgetSRIVal(l);g.type="text/css",g.rel="stylesheet",g.href=u,a&&g.setAttribute("nonce",a),m&&(g=c(g,m)),o[0].appendChild(g)}else{for(var h=["/js/embed/new/chatwindow/jquery.ztooltip.js","/js/cw/lsdragdrop.js","/js/cw/pasteimage.js","/js/cw/validator.js","/js/cw/clickoutside.js"],v=0;v<h.length;v++){var S=document.createElement("script");S.src=n+h[v],a&&S.setAttribute("nonce",a),o[0].appendChild(S)}var f=["/styles/cw/smiley.css","/styles/cw/ui.ztooltip.css"];for(v=0;v<f.length;v++){(g=document.createElement("link")).type="text/css",g.rel="stylesheet",g.href=n+f[v],a&&g.setAttribute("nonce",a),o[0].appendChild(g)}}$Support.Util.ispostloaddone=!0}},loadExternalFiles:function(){var e=$Support.getParent(),t=e.$ZSIQChat.getWidgetData().embedobj.subresourceintegrity_enabled,i=e.$ZSIQUtil.setIntegrityAttr,n=document.querySelectorAll("head");0==n.length&&((n=[])[0]=document.createElement("head"),document.insertBefore(document.body,n[0]));var a=document.createElement("script"),o=$Support.getParent().$zohosq.nonce;a.src=CommonUtil.getStaticURL("/zohosecurity/v6_0/js/security-html-sanitizer.min.js"),t&&(a=i(a,"sha384-gWqYHWKRS2VnF5WCCoMWNqNfkIpaKiKKeZZabGGCz2+yMZW5HKg1GzoIBnGSNR4N")),o&&a.setAttribute("nonce",o),n[0].appendChild(a);var r=document.createElement("script");o=$Support.getParent().$zohosq.nonce;r.src=CommonUtil.getStaticURL("/zohosecurity/v6_0/js/security-url-validator.min.js"),t&&(r=i(r,"sha384-ut6yeMHZlJLrfybPHsEGAVcyj3xl6wOV/1DDfdcDPzqRfO9WkLIa4+YdKF9ZJUWP")),o&&r.setAttribute("nonce",o),n[0].appendChild(r)},showMoreAction:function(e,t){var i=e.closest("section 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o=$Support.contentdiv||ZSIQConversationManager.getcurrchatwinobj().contentdiv,r=ZSIQConversationManager.getcurrchatwinChid(),s=o.find("#info_banr");s.removeClass("dN"),$Support.container.hasClass("outerwin")?s.addClass("relate"):s.removeClass("relate"),$Support.EmbedObj.bushrstatus?s.addClass("bsnshrs"):s.removeClass("bsnshrs"),e?this.handleBannerSlide(e,s):i&&s.hide().slideDown(500,function(){}),t&&(a=a&&5e3<=a?a:5e3,this.bnrtimer=setTimeout(function(){$UI.hideBanner(n,r)},a))},sendMail:function(e,t){if(e&&13==this.getKeyCode(e))return $Support.sendMail(t)},validateFields:function(e){if(!$Support.Util.isPreview()){var t,i=!0,n=0;return e.find("[data-validate]").each(function(){$(this).validateInput()||(i=!1,t=$(this),n++)}),this.showErrorInfo(n,t),i}},showErrorInfo:function(e,t){var i=t?ZSIQConversationManager.getChatWinObjById(t.parents(".siq_content").attr("data-id")):"";if(!(e<1)){var n=LSResource.getRealValue("ne.errorinfo.all");if(1===e){var 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T=r.queueTimer||"queueing"==r.chatstatus,k=r.waitingtime||T;k||-1===r.visitorID||r.istriggeredchat||!r.attender||$UI.populateUserAction(r),!k&&r.populateIcon(),T&&r.appendQueueHandOffHtml({chid:r.chatID})}if(isUndefined(y)||""==y)continue}if("BOT_MESSAGE"!=E&&(y.chid=o,y.time=f.time||f.msg.time,u=$UI.getInfoMsgContent(y,t,i,!0)),E)if("TRIGGER"==E)I=y.dname,y=y.msg;else if("att"===E)w.file=y;else if("cannedarticle"===E)y=$FAQ.getCustomCard(y.msg),w.iscannedarticle=!0;else if("BOT_MESSAGE"==E||"BOT_TRIGGER"==E){var x=(y=y.msg).msglist;if(x)for(var Q in x){C=y.sender;var Z=(j=(f=x[Q]).meta)&&j[$Widget.display_card]&&!j[$Widget.input_card]?j[$Widget.display_card].image:"";l+=ZSIQTranscript.getTranscript($.extend(w,{dname:y.dname,msg:f.msg,time:y.time,sender:C,previoussender:g==C,convvisitorid:t,convchid:i,iscannedarticle:f.iscannedarticle,ratinghtml:f.ratinghtml,bot_image:Z,isbotmessage:$BotImpl.isBotMessage(f),msgid:f.msgid||f.uniqueid,meta:j||{}}),!0,o),r.presender=C}}else if(y.mode&&!u)continue;!f.meta||"resource_share"!=f.meta.type&&"resource-share"!=f.meta.subtype||((f=f.meta.display_card?f:$Support.formatObjforResourceSharing(f)).isbotmessage=!0,y=""),U=CommonUtil.checkAndGetReadableTime(U);var j;Z=(j=f.meta)&&j[$Widget.display_card]&&!j[$Widget.input_card]?j[$Widget.display_card].image:"";C=!C&&f.msg&&"TRIGGER"==f.msg.mode?I:C;var D=w&&w.file&&-1!=w.file.content.indexOf("audio"),M="";"payment_card"==(f.meta||{}).type&&(f.payment_card&&(f.meta.status=f.payment_card.status),(f=$ZSIQPayment.formatAndProceedPayements(f,!0)).isbotmessage=!0,y=f.msg,j=f.meta,M=" widget-msgbx ");var A=$.extend(w,{dname:I,msg:y,time:U,widgettime:f.time,sender:C,previoussender:g==C,convvisitorid:t,convchid:i,iscannedarticle:f.iscannedarticle,ratinghtml:f.ratinghtml,bot_image:Z,isvisitor:f.isvisitor||h==f.sender,isques:f.isques,isbotmessage:$BotImpl.isBotMessage(f)||f.isbotmessage,msgid:f.msgid||f.uniqueid,msguid:f.msguid,meta:j||{},att_type:f.msg&&f.msg.att_type&&f.msg.att_type,is_edited:f.is_edited,deleted:f.deleted,reply_to:f.reply_to,isques:f.question,cust_msgcls:M}),R=f.msg&&f.msg.att_type&&"voice_note"==f.msg.att_type;D&&R&&(p=(d=ZSIQAudio.init(A,o))&&d.getHTML(),S.push(d)),j&&"booking_input_card"==j.type?(l+=$ZSIQBookinghandler.getBookingLoaderCard({msguid:f.msguid}),m.push(f)):l+=u||ZSIQTranscript.getTranscript(A,!0,o,p),p="",g=r.presender=C}}if("function"!=typeof n){if(t?(ZSIQTranscript.updateTranscript({html:l,ispopulate:!0},o),r.contentdiv.find('[chatmsgtype="image"]').show(),ZSIQTranscript.setMessageClass()):(ZSIQTranscript.updateTranscript({html:l,ispopulate:!0},o),r.contentdiv.find('[chatmsgtype="image"]').show(),ZSIQTranscript.scroll()),0<S.length)for(c=0;c<S.length;c++)S[c].init();var F=m.length;for(c=0;c<F;c++)$ZSIQBookingsDisplay.init({winobj:r,msgobj:m[c],ispopulate:!0});var P=e[a-1];"chatinfo"==(P.msg||{}).type&&1<a&&(P=e[a-2]);var B=v.find(".msgbx").last(),L=r.botchatprops&&r.botchatprops.status,V=P.meta||{};if(($BotImpl.iswidgetobj(P)||V.suggestions)&&r.chatID==e[0].chid&&"connected"==L){var H=v.find("#cmpnt"+P.time);H.length&&H.remove();var W=V[$Widget.display_card]&&(V[$Widget.input_card]||V.suggestions),N=B.closest('[data-field="message"]');if(N[0]&&N[0].id==P.msgid&&N.remove(),(2===a||e[a-2]&&P.dname!==e[a-2].dname)&&ZSIQTranscript.reSetPreviousSender(r),P.chid=r.chatID,$Support.EmbedObj.isbot_uxchange_enabled&&((P.meta||{}).immediate_render=!0),W?$BotImpl.handleInputAndDisplayWidgetsObj(P):$Widget.showBotReply(P),P.meta&&"wait_for_user_input"==P.meta.behaviour){var z=P.meta[$Widget.input_card]&&P.meta[$Widget.input_card].type||"",G=-1!==["name","email","tel","calendar","location"].indexOf(z)?"input_data":"";P.meta[$Widget.input_card]?$BotImpl.disableComposer(G,"",o,z):$BotImpl.enableComposer("",o)}}if(V.allow_typing){var J=($Support.EmbedObj||{}).restrict_visitor_input;"text"!=V.type&&J&&($Support.validateCharLimit=!0,r.composer.attr("maxlength","255"))}if("payment_card"==V.type&&ZSIQTranscript.updateBotResetter({chatobj:r,messageobj:V}),r.showWaitingDialog(),r.isBotChat&&r.botchatprops){var K=r.botchatprops.status;"connected"==K?$UI.appendTransferDiv(r):"missed"==K&&$UI.showTransferMissed(r),$BotImpl.checkAndScheduleComposerDisable(o)}var Y=r.chatmaindiv||$("#msgmaindiv");Y&&Y[0]&&!i&&!t&&ZSIQTranscript.scroll("",Y);var X=SUPPORT_REPS[o]||{};Object.keys(X).length;t||(r.showWaitingDialog(),$Support.setCookie(),delete r.waitTimer)}else n({html:l,chatdiv:v})}},getPhotoURL:function(e,t){var i=$Support.EmbedObj;if(!e)return ZSIQTranscript.getImageURL({sender:t});var n=$Support.getParent();if(n.$ZSIQChat.getWidgetData().commondata.UDServerRevamp){var a={"x-siq-soid":i.soid,"x-siq-module":"operators","x-siq-type":"operator_image","x-siq-parentid":e?(""+e).split("_")[1]:"","x-siq-resourceid":e,"x-siq-filetype":"image/jpg","x-siq-lsid":i.livelsid,"x-siq-cachekey":Date.now()};return n.UDHandler.getUDDownLoadLink(a)}return _SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/userimg/"+e+"/photo.ls?nocache=1&lastmodified="+Date.now()},getUserImageWithNPS:function(e){var t=$Support.getParent();return t.$ZSIQChat.getWidgetData().commondata.UDServerRevamp&&e&&-1!=e.indexOf("x-cli-msg=")&&-1==e.indexOf("x-siq-nps")?t.UDHandler.parseAndUpdateUDParam(e,{"x-siq-nps":"202"}):e&&-1==e.indexOf("nps=202")?e+(-1!=e.indexOf("?nocache")?"&nps=202":"?nps=202"):e},updateUserImage:function(e,t){$Support.Util.updateHeaderBotType("",t),$("#complogo").attr("src",$Support.Util.getUserImageWithNPS(e))},handleKeyDown:function(e,t,i){try{if(13==t&&i.shiftKey)return!0}catch(i){}0==e.parent().find(".smileli").length||-1==[39,37,38,40,13].indexOf(t)?13==t&&(i.preventDefault?i.preventDefault():i.returnValue=!1):i.preventDefault?i.preventDefault():i.returnValue=!1},handlePredictMsg:function(e){var t=e.attr("txtarea-id"),i=ZSIQConversationManager.getChatWinObjById(t);if(-1!=i.chatID&&"sendmessage"===e.attr("dockeyup")){var n=$.trim(e.val()),a=this;if(Licence.verify("creditmask")&&(n=Message.checkMaskOccurance(n,!1)),""!=n&&!a.enablepmsg){a.enablepmsg=!0;var o={chid:i.chatID,vid:i.visitorID};a.prdcttimer=setTimeout(function(){LSMessanger.sendPredictMessage($.trim(e.val()),o),a.enablepmsg=!1},3e3)}}},handleRating:function(e){if(!$Support.Util.isPreview()&&!e.hasClass("sel")){var t=e.closest("section [data-id]").attr("data-id"),i=ZSIQConversationManager.getChatWinObjById(t);$(".sqico-star").removeClass("sel"),e.addClass("sel"),i.composer.focus(),i.feedbacksent||$Support.setRating(e,i)}},handleFeedback:function(e,t,i){var n=e.parent('[proptype="fdbk_wrapper"]').find("#sqico-send");if(n=n.length?n:"",$Support.toggleSendButton(e,n),13===t){if(!this.validateFields(e.parent()))return i.preventDefault(),!1;$Support.sendFeedback(e)}},submitFile:function(e,t){try{var i=$(e)[0];if(0===i.files.length)return}catch(e){}this.hideMoreActionDiv();try{this.handleDropEvent(ZSIQConversationManager.getcurrchatwinChid(),t,i.files)}catch(e){}return!1},handleSendMail:function(e,t,i){var n=e.parent();1<=e.val().length?n.addClass("icoclr"):n.removeClass("icoclr"),13===t&&n.find('[documentclick="triggermail"]').trigger("click")},postMessage:function(e,t){if(null!=t){var i={type:$Support.type,operation:e,value:t};sendPostMessage(i)}},loadPostMessage:function(){window.addEventListener?addEventListener("message",$Support.Util.handlePostMessage):attachEvent("onmessage",$Support.Util.handlePostMessage)},handlePostMessage:function(e){var t;try{t=JSON.parse(e.data)}catch(e){return}var i=t.operation,n=t.value;$Support.Util;if("apivalues"==i)$Support.handleApiData(n);else if("broadcast"==i)$Support.handleApiData(n,!0);else if("sound"==i)$UI.setSoundConfig();else{if("dstoragevalues"==i)return $Support.dStorageCallbackHandler(n);if("dcookievalues"==i)return $Support.dCookieCallbackHandler(n);if("initiframe"==i)return $Support.synchronizeDomainStorage()}},handleTriggers:function(e,t){var i=$Support.Util;if(e!==TRIGGER_SEND_MESSAGE||$Support.waitTimer)e===TRIGGER_PLAY_TUNE&&EmbedSound.play(t.tune);else{if($Support.isChatExist())return;EmbedSound.play("smessage"),i.handleChatTrigger(t),i.handleCallbacks("visitor.chattrigger",t)}},handleTrackChat:function(e){$Support.isChatExist()||($Support.Util.handleCallbacks("visitor.chattrigger",{}),$Support.Util.proactiveChat(e))},handleUTSConnect:function(e){var t=$Support.isChatExist();if(!t||e.isnewconnection){var i=$Support.getRecentLiveChatid(),n=ZSIQConversationManager.getChatWinObjById(i).visitorID;t&&n&&-1!==n&&e.isnewconnection&&$Support.rejoinVisitorInUTS(n)}},proactiveChat:function(e){var t=$Support.EmbedObj;if(!$Support.isChatExist()&&!$Support.getTriggerCookie()){if(delete $Support.istrigmsg,t.uvid=e.uvid,t.setVisitorEmail(e.email),t.setVisitorName(e.name),t.setVisitorPhone(e.phone),!$Support.getParent().$ZSIQUtil.getAPIVisitorID()){t.setvwmsID(e.vwmsid);var i=$Support.getParent().$ZSIQChat.getWidgetData();i.embedobj.annonid=e.vwmsid,$Support.getParent().$ZSIQUtil.storeDetails(i)}LSMessanger.setNickName(e.name),$EmbedManger.setQuitStatus(!1);var n={attender:e.attender,attenderuseragent:e.attender_useragent,attenderemail:e.attenderemail,attendername:getUnescapedText(e.attendername),chid:e.chid,did:e.department,imagefkey:e.image_fkey,pmsg:e.msg,RCHID:e.wms_chat_id,attenderaboutme:e.aboutme,chatintime:(new Date).getTime()-1e3,proactive:!0,triggername:getUnescapedText(e.attendername),attender_callenabled:e.attender_callenabled};ZSIQConversationManager.init(n),$Support.chidmappinglist[e.wms_chat_id]=e.chid;var a=ZSIQConversationManager.getChatWinObjById(e.chid);$Support.setCookie(a),$Support.checkAndRegisterWms(),$Support.isFAQUIFocussed()&&$Support.handleNewChatInConversation(a),EmbedSound.play("smessage")}},setBotStatus:function(e){$Support.isbottrigmsg=e,$Support.isBotChat=e},handleChatTrigger:function(e,t,i){var n=$Support.EmbedObj,a=$Support.getParent().$ZSIQUtil.getAPIValues(),o=$Support.getTriggerCookie();if((!$Support.isChatExist()||t)&&(a.triggermsg||!o||t||a.mtrigger)){var r=e.lsid;if(!r||r==n.livelsid){if(a.mtrigger&&o&&!t){var s=o.winid,d=ZSIQConversationManager.getChatWinObjById(s);return d.pmsg=e.message,void(d.handleMultiTrigger&&d.handleMultiTrigger())}var p={aboutme:e.aboutme,attender:e.attenderdetails?e.attenderdetails.attender:"",attender_imagefkey:e.attenderdetails?e.attenderdetails.imagefkey:"",istrigmsg:!0,winid:e.winid||e.time,istrigmsg:!0,pmsg:e.message,triggername:e.sendername};$Support.setTriggerCookie(e),ZSIQConversationManager.init(p,"chattrigger",i)}}},handleBotTriggers:function(e,t,i){var n=$Support.EmbedObj,a=$Support.getParent().$ZSIQUtil.getAPIValues();if($Support.getParent().$ZSIQChatWindow.RemoveLoadingForTrigger(),!$Support.isChatExist()&&(a.triggermsg||!$Support.getTriggerCookie()||t)){$Support.EmbedObj.attender=e.attender,$Support.EmbedObj.attendername=e.dname,delete $Support.waitingtime,delete n.question;e.dname,ZSIQTranscript.getImageURL({sender:e.attender}),e.aboutme;e.options&&(e.options=JSON.parse(e.options));var o={aboutme:e.aboutme,attender:e.attender,attender_imagefkey:e.attender_imagefkey,istrigmsg:!0,isbottrigmsg:!0,isbotchat:!0,winid:e.time,attendername:e.sendername||e.dname,istrigmsg:!0,pmsg:e,triggername:e.dname,triggval:e,repopulate:t,istriggeredchat:!0};ZSIQConversationManager.init(o,"bottrigger",i)}},populateTriggerWindow:function(e,t,i){var n=$Support.isFAQUIFocussed(),a=-1==ZSIQConversationManager.getcurrchatwinChid();if($Support.isConversationUIFocussed()||n||!a||$UI.setInnerHeader(e),$Support.contentdiv||(t.updateInnerBody(),n&&(t.contentdiv&&t.contentdiv.hide(),ZSIQConversationManager.resetLastViewd())),$TH.getHeader().removeClass("siqdc-hdr"),t.showWaitingUI(),$UI.setFooter(),n&&!t.proactive)return $Support.incrementUnreadCount(t.winid),$("#conv-tab").removeClass("sel"),void $("#faqtab").addClass("sel");$Support.Util.hideFooter(),$Support.contentdiv="";var o=ZSIQConversationManager.getcurrchatwinChid();a=-1==o||o==t.winid;var r=ZSIQConversationManager.chidbeforereload;a&&(r==t.winid||!r)&&$Support.Util.showMessageAreaUI("","","",t);var s=$Support.getParent().$ZSIQUtil.getAPIValues();t.isBotChat||t.question||!s.question||(t.composer[0].value=s.question,$Temp.handleStartChatBTN(t),$Support.toggleSendButton(t.composer))},populateTriggerUI:function(e){var t={attendername:e.sendername||e.attendername,image_fkey:e.imagefkey||e.attenderimagefkey,aboutme:e.attenderaboutme,isbottrigger:e.isbottrigger,attender:e.attender,isBotchat:e.isBotChat};this.populateTriggerWindow(t,e)},toggleAudio:function(e){var t=ZSIQConversationManager.getcurrchatwinobj(),i=e.hasClass("sqico-mute")?-1:1;if($Support.LSDB.storeInSession(t.chatID+"_sound",i),t.setSoundConfig(),"moreaction"!=e.attr("proptype")&&this.handleUnmute(t),e.parent()[0]&&"UL"!==e.parent()[0].nodeName?shtml=$UI.getSoundHTML(!0,t.soundval):shtml=$UI.getSoundHTML("",t.soundval),e.replaceWith(shtml),-1==i)EmbedSound.stop();else if($Support.endtimer){var n=0;try{var a=$("#endtimer").text();n=parseInt(a.split(" ")[0])}catch(e){}0<n&&!t.isSoundOff()&&EmbedSound.play("endtimer",n)}},handleUnmute:function(e){if(e){var t=e.soundval;if(isUndefined(t)||-1!=t)e.contentdiv.find('[proptype="moreaction"]').prev("span.sqico-unmute").remove();else{var i=$UI.getSoundHTML(!0,t);e.contentdiv.find('[proptype="moreaction"]').before(i)}}},hideMaskAnim:function(){$Support.maskdiv.addClass("hidemaskanim")},setTextareaHeight:function(e){var t=window.parent&&window.parent.$ZSIQWidget;if(t&&!t.getWidgetObject().isshowcallbubble){var i=e&&e.contentdiv||$Support.contentdiv;if(i&&$Support.container.hasClass("outerwin")){var n=0;(e&&e.composer||$Support.getComposer()).removeAttr("style"),i.children('div:visible:not("#info_banr")').each(function(){n+=$(this).outerHeight(!0)});var a=i.height();if(a<n)i.find(".msgbox").addClass("posrel");else{var o=$Support.isNewHeader()?15:0;n=a-n-o;var r=e&&e.composer||$("#msgarea");r.css("height",r.innerHeight()+n+"px"),r.height()<70&&r.css("height","70px")}}}},removeDiv:function(e){setTimeout(function(){e.remove()},2e3)},handleCaptcha:function(){},getCaptchaValue:function(){},handleDropEvent:function(e,t,i){if($Support.Util.isDragNotAllowed())LSDebugger.postDebugInfo("Attachement issue debug | isDragNotAllowed retruned true - ongoing chat cookie exist: "+$Support.isChatExist()+"; vwmsid:"+$Support.EmbedObj.vwmsid+"; visitoremail:"+$Support.EmbedObj.visitoremail+";chid:"+e,null,"",!0);else try{t.preventDefault(),LSDragDrop.onDropEvent(e,t,i)}catch(e){}},showPasteUI:function(){var e=PasteImage.getHTML();$("#pstimg-main").remove(),$Support.container.addClass("imgcmt").find("header").after(e),PasteImage.updateDetailes($Support.container)},openPushPage:function(e){$UI.hideBanner(),$Support.pushwinobj=window.open(e)},handleTextareaEnter:function(e,t,i,n,a){if($Support.isTabEnter)delete $Support.isTabEnter;else{var o=$("#chatconsent");if(!$Support.Util.getChatConsentStatus()||1!=o.length||0!=o.is(":checked")){var r=$Support.isFAQEnabled()?e.parent().find('[proptype="sqico-send"]'):"";return $Support.toggleSendButton(e,r),!(13!=t||!i.shiftKey)||(!!a||void((13===t||isUndefined(t))&&this.handleStartChat(n,i)))}$Support.Util.removeSendClickAction()}},handleCallFdbEnter:function(e,t,i,n,a){if(13==t&&i.shiftKey)return!0;""!==$.trim(e.val())&&(13===t||isUndefined(t))&&$Support.sendFeedback(e,"",!0)},handleStartChat:function(e,t,i,n){if(!$Support.Util.isPreview()){var a,o=$Support.container;if(t){var r=$(t.target).closest('section [proptype = "siqform"]');a=(a=r.length?r:$Support.contentdiv)&&a.length?a:$(t.target).closest('section [proptype="contentdiv"]')}i=a&&a.attr("data-id")||i;var s=ZSIQConversationManager.getChatWinObjById(i);if(!a&&(a=s.contentdiv),o.find(".hidemaskanim").remove(),!ZSIQConversationForm.checkContextInitiated()&&o.hasClass("outerwin")&&(!$Support.checkCustomFields()||!this.validateFields(a)))return t&&t.preventDefault(),!ZSIQConversationForm.isOldFormView()&&o.find("#showsiqconv").show(),!1;if(!$Support.isConversationAllowed()&&o.find("#showsiqconv").hide(),ZSIQConversationForm.checkFormContext()&&"leavemsg"!=n)return $Support.updateInputValues(s),void ZSIQConversationManager.init({winid:(new Date).getTime()},"formview");$Support.checkCustomFields(),i?!$.isEmptyObject(s)&&s.hideBanner():$UI.hideBanner(),$Support.updateInputValues(s),"function"==typeof e&&e()}},hidePasteUI:function(){$("#pstimg-main").remove(),$("section.imgcmt").removeClass("imgcmt")},bindUtilEvents:function(){bindDragDropEvents(),handlePaste()},handleDrpdwnEvent:function(e,t,i){if(!$Support.Util.isPreview()){var n=e.find("ul"),a=e.find("li.atsel"),o=n.find("li:first-child");if(13==t){if(a.length)return a.trigger("click"),void i.preventDefault();e.find("a").trigger("click"),i.preventDefault()}a=n.find("li.atsel").removeClass("atsel");if(40==t){if(n.is(":hidden"))return e.find("a").trigger("click"),void i.preventDefault();var r=a.next();a=r.length?r:o,i.preventDefault()}else if(38==t){var s=a.prev();a=s.length?s:n.find("li:last-child"),i.preventDefault()}a.addClass("atsel"),a.length&&n.stop(!0,!0).animate({scrollTop:a[0].offsetTop}),i.stopImmediatePropagation()}},fillApiValues:function(){var e=$Support.EmbedObj,n=e.addinfo||{};getUnescapedText(n.question);n.name=getUnescapedText(e.visitorname),n.phone=e.visitorphone,n.email=e.visitoremail,DynamicMsg.updateValues(n),$Support.container.find("[info]").each(function(){var e=$(this),t="visitorname"==e.attr("purpose")?"name":"",i=n[e.attr("info")]||n[t];isUndefined(i)||("name"==t&&(i=ZSIQTranscript.isInValidVisitorName(i)?"":i),e.val(i),i&&e.parent().addClass("sel"))}),$Support.toggleSendButton();var t=n?n.forcefloatingwindow:null,i=$("body");i.removeClass("siq_mprv"),($Support.Util.isSIQMobilePreview()||(t||$Support.Util.isHandHeldDevice())&&$Support.isFloat()&&window.outerWidth<555)&&(i.addClass("siq_mprv"),$Support.contentdiv&&$Support.contentdiv.parent().removeClass("siq_mscreen").addClass("siq_mscreen"),this.setTextareaHeight())},handleCustomHTML:function(S){var e=$Support.customobj,t=$Support.EmbedObj.isformremoval;if(e){var f=!t||ZSIQConversationForm.isOldFormView(),b=$Support.EmbedObj.has_dynamic_custom_fields;b?f&&this.checkAndRemoveCustomField($Support.isstartchatevent?[]:""):f&&this.checkAndRemoveCustomField([]);try{$.each(e,function(e,t){t.index=t.index||e;var i=t.name;if(/^_default./.test(i)){var n=i.replace("_default.",""),a=$Support.container.find("[purpose=visitor"+n+"]"),o="true"==t.required||1==t.required,r=t.maxlength,s=t.minlength;if(/^department$/.test(n)&&(a=$Support.container.find("[purpose=department]")).text(getEscapedText(t.hint)),/^question$/.test(n))(a=$Support.container.find("[purpose=question]")).attr("placeholder",getEscapedText(t.hint));else if(t.hint){if(a.length<1)return"";if(o)var d=a.attr("data-validate").replace("optional","required");else d=a.attr("data-validate").replace("required","optional");a.attr("data-validate",d),a.attr("placeholder",getEscapedText(t.hint))}if(r||s){if(a.length<1)return"";r&&a.attr("maxlength",r);var p=a.attr("data-validate");s&&(p=p.concat(" minlimit "+s)),a.attr("data-validate",p)}return""}if(f){var c="";if(b){var l=ZSIQConversationManager.getcurrchatwinobj(),u=$.isEmptyObject(l)?$Support.contentdiv:l.contentdiv;c=!(u&&u.find("[customid='"+i+"']")).length&&!$Support.Util.getCustomFieldValue(t)&&$($UI.getCustomHTML(t))}else c=$($UI.getCustomHTML(t));if(!c.length)return!0;var g=t.before||t.after||"",m=$Support.container.find('[custom = "'+g+'"]');g&&0<m.length?m[t.before?"before":"after"](c):S||$Support.istriggeruseredit?c.insertBefore($("#usereditactionbtn")):c.insertBefore("div.msgbox")}if("selectbox"==t.type&&($("#sqico-cdrpdwn"+t.index).dropdown({options:t.options,purpose:"customdrpdwn",defaultval:t.hint||t.name||"Custom"}),t.defaultvalue)){var h=$("#sqico-cdrpdwn"+t.index).find('li[val="'+t.defaultvalue+'"]');h.length&&h.trigger("click")}if(t.errorinfo){var v=$Support.EmbedObj;i=t.name;v.errorinfo[i]=t.errorinfo}}),this.handleCustomVisibility(),this.setTextareaHeight(),b&&$Support.isstartchatevent&&delete $Support.isstartchatevent}catch(e){}}},handleCustomVisibility:function(){var e=$Support.contentdiv||ZSIQConversationManager.getcurrchatwinobj().contentdiv,o=$Support.EmbedObj,t=e.find('[purpose="custom"]'),i=this;$.each(t,function(e,t){var i=$(t),n="undefined"!=i.attr("visibility")?i.attr("visibility"):"both";i.hide();var a=i.prev(".subtitle").hide();"both"==n||o.status&&"online"==n||!o.status&&"offline"==n?(i.show(),a.show()):(i.remove(),a.remove())}),t.find("input[type=radio],input[type=checkbox]").off().on("change",function(){var e=$(this).attr("name");i.handleInputChange(e,t.find("input[name='"+e+"']:checked").map(function(){return this.id}).get())})},removeSendClickAction:function(e){var t=ZSIQConversationManager.getcurrchatwinobj();(e||$("#sqico-send")).removeAttr("documentclick"),!$.isEmptyObject(t)&&$("#action_icons").removeClass("show_send")},getFileURL:function(e,t){var i=new FileReader;i.onload=function(e){t(e.target.result)},i.readAsDataURL(e)},checkAndRemoveSendIcon:function(){$Support.isFAQEnabled()&&!ZSIQConversationForm.isOldFormView()&&$("#msgarea").parent().find("#sqico-send").remove()},handleDeptChange:function(e,t){var i=!t,n=e.find("span").attr("status"),a=$Support.EmbedObj,o="1"!=n;if(o)a.offlinedeptid=e.attr("val"),$Support.Util.UpdateDeptforFormInstance(e.attr("val")),$Support.Util.setHeaderforDeptChange(n),$UI.updateOfflineUI(null,i),$Support.Util.checkAndRemoveSendIcon();else{if(!this.prevstatus||"1"==this.prevstatus)return;$Support.Util.checkAndRemoveSendIcon(),$Support.Util.setHeaderforDeptChange(n),$Support.Util.UpdateDeptforFormInstance(e.attr("val")),$UI.updateOnlineUI(null,i),a.question&&($Support.composer=$("#msgarea"),$Support.composer.text(a.question),$Support.toggleSendButton()),this.setTextareaHeight()}$Support.isCallForm&&$Support.handleCallButtonStatus(!o),this.prevstatus=n},UpdateDeptforFormInstance:function(e){ZSIQConversationForm.isOldFormView()||e&&(ZSIQConversationManager.getcurrchatwinobj().department=e)},setHeaderforDeptChange:function(e){var t=this.prevstatus;t&&t==e||$Support.container.find("#attname").text(getEscapedText($Support.getChatWindowTitle("",e)))},handleResize:function(e){if($Support.Util.calculateContentHeight(e),$Support.Util.setTextareaHeight(e),$Support.Util.calculateTextareaHeight(e),!$Support.isParentIframe()||"embed"===$Support.type){var t=$Support.container,i=$("body").children('#cmpylogo:not(".nologo")'),n=0!=i.length?i.outerHeight():0,a=$Support.container.find("header").outerHeight()+n;t.css("height",$(window).height()-n);var o=e?e.contentdiv:$Support.contentdiv;e?e.chatdiv:$Support.chatdiv;o.css("height",t.find("footer").offset().top-a-8),$Support.chatdiv&&$Support.chatdiv.css("height",o.outerHeight()-(o.find(".usrinpt").outerHeight()+o.find(".chtend").outerHeight(!0))),$Support.Util.setTextareaHeight(e)}},isInValidVisitorName:function(e){return!(e=e||$Support.EmbedObj.visitorname)||e&&(0===e.lastIndexOf("Visitor ",0)||0===e.lastIndexOf("Guest",0))},handleInputChange:function(e,t){var i={val:t,name:e};this.handleCallbacks("custom.field",i)},handleCallbacks:function(e,t){if(e&&t){var i={};i[e]=t,$Support.getParent().$ZSIQWidget.handleCallBacks(i)}},handleGroupIcon:function(e){var t=e.participants;t&&1<getObjectSize(t)&&$UI.addGroupIcon()},IsMandatoryFieldsAvailable:function(){var e=$Support.EmbedObj,t=e.eprops,i=$Support.customobj,n=$Support.Util.isInValidVisitorName()&&this.checkToShowField("isname","siq_name")&&JSON.parse(t.isname[1].ismandatory)||!e.visitoremail&&this.checkToShowField("isemail","siq_email")&&JSON.parse(t.isemail[1].ismandatory)||!e.visitorphone&&this.checkToShowField("isphoneno","siq_phone")&&JSON.parse(t.isphoneno[1].ismandatory);if("2"!==ZSIQConversationForm.getFormType())return n;var a=!1;try{for(var o=0;o<i.length;o++){var r=i[o];if(""+r.required=="true"&&(!r.visibility||"offline"!=r.visibility))if(/^_default./.test(r.name)){var s=r.name.replace("_default.","");if(/^department$/.test(s))continue;if("name"==s&&this.checkToShowField("isname","siq_name")&&$Support.Util.isInValidVisitorName()){a=!0;break}if("email"==s&&this.checkToShowField("isemail","siq_email")&&!e.visitoremail){a=!0;break}if("phone"==s&&this.checkToShowField("isphoneno","siq_phone")&&!e.visitorphone){a=!0;break}}else if(!e.cinfo||!e.cinfo[r.name]){a=!0;break}}}catch(e){}return n||a},CheckAllDefaultFieldsDisabled:function(){var e=$Support.Util;return e.checkToShowField("isname","siq_name")||e.checkToShowField("isemail","siq_email")||e.checkToShowField("isphoneno","siq_phone")},checkToShowField:function(e,t){var i="clearfield",n=$Support.EmbedObj.eprops,a=$Support.getParent().$ZSIQUtil.getAPIValues()||{},o=!(!a[i]||!a[i].includes(t));return n[e]&&JSON.parse(n[e][0])&&!o},getCustomFieldValue:function(e){var t=e.type,i=ZSIQConversationManager.getcurrchatwinobj(),n=$.isEmptyObject(i)?$Support.contentdiv:i.contentdiv,a=e.name,o=n&&n.find("[customid='"+a+"']");return o.length?-1!=["text","number","checkbox","email","percentage","decimal","url","textarea"].indexOf(t)?o.find("input").val():"radio"==t?o.find('[name="'+e.name+'"]').is(":checked"):"selectbox"==t?o.find("a").attr("val"):void 0:""},checkAndRemoveCustomField:function(e){var t=ZSIQConversationManager.getcurrchatwinobj(),i=$.isEmptyObject(t)?$Support.contentdiv:t.contentdiv,n=$Support.EmbedObj.has_dynamic_custom_fields;if(e||!n)if($.isEmptyObject(e))i&&i.find("div[custombx]").remove();else for(var a=0;a<e.length;a++){var o=e[a];i&&i.find("[customid='"+o+"']").remove(),"object"==typeof $Support.EmbedObj.cinfo&&delete $Support.EmbedObj.cinfo[o]}},isApiWaitHandler:function(e){return isPostMessageSupported()&&$Support.isscript&&$Support.isapiwaitinghandler},setBrowserValues:function(){var e=$Support.getParent().$ZSIQUtil.getReferrer();e=-1!=navigator.userAgent.indexOf("MSIE")||-1!=navigator.userAgent.indexOf("Trident")?window.btoa?window.btoa(e):_ZLDReq.btoa(e):window.btoa(e);var t=$Support.EmbedObj.eparams;t.referrer=e,t.cpage=document.location.href||e,Browser.setReferer(e),Browser.setCurrentPage(t.cpage),Browser.setPageTitle(t.pagetitle)},handleDeptApiChange:function(t,i){if(null!=t&&-1!=t)if($.isArray(t)){$("#sqico-drpdwn").find("li").each(function(){var e=$(this);-1==$.inArray(getEncodedText(e.attr("uniname")),t)&&$(this).hide()});var e=$("#sqico-drpdwn").find("li");e.sort(function(e,t){return i.indexOf($(t).attr("uniname"))<i.indexOf($(e).attr("uniname"))?1:-1}),$("#sqico-drpdwn").find("ul").empty().append(e)}else"online.department"===t&&$Support.EmbedObj.status&&$("#sqico-drpdwn").find("li").each(function(){var e=$(this);$(e).children("span").attr("status")===$Support.DEPT_OFFLINESTATUES&&$(this).hide()})},isCampaignEnabled:function(){try{var e,t=$Support.EmbedObj.integprops.integinfo;if(!t)return!1;for(var i in t){e=$Support.enabledCampaignID=i;break}if(e&&"0"==t[e].status)return!1;var n=t[e].listname;return n&&""!==n}catch(e){return!1}},hideFeedback:function(e){$Support.Util.isPreview()||(e.hideMaskDiv(),$Support.container.find("footer .floatrg").remove(),e.isfeedbacksent=!0,e.isratingsent=!0,$Support.Util.handleFeedbackSubmit(e),e.contentdiv.find('[proptype="sqico-send"]').parent().remove())},displayInfo:function(e){$UI.displayInfo(e)},hideInfo:function(){$UI.hideBanner()},showOfflineBanner:function(){var e=$Support.EmbedObj;if(!$Support.proactive&&!$Support.isChatExist()&&!(e.status&&this.isOnline(e.department)||$Support.getCookieValue("ZLD"+e.livelsid+"OFFLINEBANNER"))){$UI.showBanner($Support.getOfflineMessage(),!0,null,3e3);setTimeout(function(){$Support.LSDB.set("ZLD"+e.livelsid+"OFFLINEBANNER",!0,31e4)})}},showOnlineBanner:function(){var e=$Support.EmbedObj;if(!$Support.proactive&&!$Support.isChatExist()&&((e.status||this.isOnline(e.department))&&!$Support.getCookieValue("ZLD"+e.livelsid+"ONLINEBANNER"))){$UI.showBanner(LSResource.getRealValue("ne.onlinemsg"),!0,null,3e3);setTimeout(function(){$Support.LSDB.set("ZLD"+e.livelsid+"ONLINEBANNER",!0,31e4)})}},isOnline:function(e){if(""+e=="-1")return!0;for(var t=$Support.EmbedObj.deptlist,i=0;i<t.length;i++){var n=t[i];if(n.ID==e)return""+n.STATUS=="true"}},updateParentFontFamily:function(){var e=$Support.getParent().$ZSIQUtil.getWebFontFamily();$Support.font=e,$("body").css("font-family",e)},isSIQMobilePreview:function(){return $Support.Util.isPreview()&&"mobile"==parent._WIDGETPREV_MODE},isPreview:function(){return $Support.getParent().$ZSIQChat.isPreview()},isHandHeldDevice:function(){return!!$Support.Util.isSIQMobilePreview()||!!/Android|webOS|iPhone|iPad|iPod|BlackBerry|BB10|IEMobile|Opera Mini/i.test(navigator.userAgent)},handleShowConversation:function(a,o){if($Support.isConversationAllowed()){var e=$("#conv-tab");e.length&&(e.addClass("sel"),$("#faqtab").removeClass("sel"));var r="";$Support.Util.updateViewAttribute("msgarea"),0<$Support.convlistcontainer.find("#pastchatconv").find(".siqc_cntbody").length?$Support.Util.showConversationListUI():(0<$Support.convlistcontainer.find("#currchatconv").find(".siqc_cntbody").length&&(r=$($Support.convlistcontainer.find("#currchatconv").find(".siqc_cntbody")[0]).attr("chid"),$Support.Util.showConversationListUI()),$Support.PopulateConversationList(function(e,t){if(e.length){var i="";if(e.forEach(function(e){r!=e.chid&&(e.question=getEscapedText(e.question),i+=$Temp.getConversationHistoryHTML(e),$Support.Util.checkAndRemoveEndedChatinOngoingArray(e.chid))}),t?$Support.convlistcontainer.find("#pastchatconv").prepend($(i)):$Support.convlistcontainer.find("#pastchatconv").append(i),o||!a&&$Support.isChatExist()){var n=$Support.container.find("#showsiqconv");n.find("#siqnoticon").hide(),n.show()}else $Support.Util.showConversationListUI();$Support.Util.calculateContentHeight()}},a))}else{var t=ZSIQConversationManager.getcurrchatwinobj().contentdiv;$Support.Util.checkToShowConversationEmptyPage(!0)?$Support.Util.showConversationEmptyPage():t.length&&(t.show(),$("#showsiqconv").hide())}},hideConversation:function(){$Support.convlistcontainer&&$Support.convlistcontainer.hide(),$Support.convtranscontainer&&$Support.convtranscontainer.hide(),$Support.container&&$Support.container.find("#showsiqchatui").hide()},checkAndFocusComposer:function(){ZSIQConversationForm.isOldFormView()||$("#msgarea").focus()},checkAndRemoveEndedChatinOngoingArray:function(e){var t="conv"+e;if($Support.convlistcontainer){var i=$Support.convlistcontainer.find("#currchatconv").find("#"+t);"end"==i.attr("status")&&i.remove()}},showConvBackArrow:function(e){!ZSIQConversationForm.isOldFormView()&&$Support.isFAQEnabled()&&$Support.isNewHeader()&&!$Support.Util.isPreview()&&($Support.getParent().$ZSIQChatWindow.isChatExist()||ZSIQConversationForm.checkContextInitiated()||(ZSIQWindowView.isChatWithCall()||ZSIQWindowView.isOnlyCall()||ZSIQWindowView.isComponentEnabled("chat"))&&$Support.container.find("#showsiqconv").show())},showMessageAreaUI:function(e,t,i,n){if($Support.container){var a=i&&i.attr("chid"),o=a?ZSIQConversationManager.getChatWinObjById(a):n||{};this.hideConversation(),this.showConvBackArrow();var r=$Support.EmbedObj;"faqchtnow"==e&&$Support.Util.handleFooterDivisionSel($("#conv-tab"));var s="showsiqchatui"==e||"faqchtnow"==e||"restartchat"==e;if(s&&"restartchat"!=e&&$Support.deletePrechatVal(),$FAQ.checkandSetHeaderUserClass(),!s||$Support.contentdiv&&0!=$Support.contentdiv.find("[custom=question]").length){if("restartchat"!=e){r=$Support.EmbedObj;var d=o&&o.visitorID,p=$Support.getCookieValue("ZLD"+r.livelsid),c=p&&p["aboutme_"+d]||o.attenderaboutme||r.lastattenderaboutme,l=p&&p["attname_"+d]||o.attendername||r.lastattendername;!l&&o.istrigmsg&&(l=o.triggername),$Support.Util.updateViewAttribute("msgarea");var u=ZSIQWindowView.getStatus()?"1":"2",g=$Support.getChatWindowTitle(l,u),m=$("body"),h=m.find('[prop="header"]');m.find("#attname").text(g).attr("title",g);var v='<div class="txtelips siq-about-me" id="attabtme" title="'+(c=c?getEscapedText(CommonUtil.decodeHTML(c)):"")+'">'+Smiley.replace(c)+"</div>";m.find("#attabtme").replaceWith(v),m.find("#siqconvchaticon").remove();j=$Support.getParent().$ZSIQUtil.getAPIValues();var S=JSON.parse(r.eprops.iclogo)?r.clogo:"";j.clogo&&(S=j.clogo);var f=o.attenderimagefkey,b=$Support.isUserLogoEnabled("",o)&&f?$Support.Util.getPhotoURL(f,o.attender):"",C=o.istrigmsg&&!o.isBotChat&&!f;S=(S=l&&!C?b:S)||!o.isBotChat&&!o.isBotattendedchat?S:ZSIQTranscript.getImageURL({sender:o.attender}),h.find(".cmplogo").removeAttr("style"),$Support.Util.updateUserImage(S,o),h.find(".cmplogo"),$Support.Util.updateHeaderBotType("",o),$Support.isUserLogoEnabled("",o)&&h.find(".cmplogo").attr("data-chttype","agent");var w=h.find('[prop="clogo"]'),I=l?"sqico-user":"sqico-chat";w.removeClass("sqico-chat sqico-user wincustom_bg").addClass(I),h.removeClass("nologo category siq-usr conv_headview siqdc-hdr");var y=$("#complogo").parent();y.removeClass("sqico-faqico sqico-faqdept resource-hdr"),S||(ZSIQWindowView.isOnlyCall()?h.addClass("nologo"):y.addClass("sqico-clogo"),(o.proactive||o.istrigmsg)&&h.addClass("siq-usr")&&m.find("#complogo").attr("src",""),w.addClass("wincustom_bg")),(o.proactive||o.istrigmsg||-1==o.chatID)&&y.addClass("sqico-user"),o.attendername&&!o.isBotChat&&h.addClass("conv_headview"),$Support.Util.reSetHeaderClass();var U=$Support.container.find("#showsiqconv");U.find("#siqnoticon").hide(),$Support.isConversationAllowed()&&$Support.isShowConversationArrow(o)&&U.show();var E=i&&i.attr("ssview");if(E||!$.isEmptyObject(o)&&-1==ZSIQConversationManager.getcurrchatwinChid()){$Support.container.removeClass("outerwin");var _=o.contentdiv;_?_.show():$Support.Util.populateTriggerUI(o);var q=ZSIQConversationManager.getcurrchatwinobj();E&&a!=q.winid&&q.contentdiv&&q.contentdiv.hide(),$Support.contentdiv&&$Support.contentdiv.hide(),-1!=o.chatID&&($Support.Util.hideFooter(),o.composer.focus()),ZSIQConversationManager.updateLastviewed(o.winid,{chatid:o.chatID,chatendmsg:o.chatendmsg})}else $Support.contentdiv&&$.isEmptyObject(ZSIQConversationManager.getcurrchatwinobj())&&($Support.container.addClass("outerwin"),$Support.contentdiv.show(),$Support.isCallForm||$Support.container.find("footer").show());$Support.removeConversationPopupMessage(),$Support.applyOngoingChatClass("siqc_cntbody",o.convongoingchatobj);var O=$Support.getUnreadCount(o.chatID),T=o.chatmaindiv;if(O&&!$.isEmptyObject(o)){$Support.removeUnreadCookie(o.chatID),$Support.getParent().$ZSIQWidgetUI.removeUnreadCount();var k=U.find(".siqc_prochtcls");0!=k.length&&k.remove(),T.length&&Message.scroll(T[0]),o.composer.focus()}var x=SUPPORT_REPS[o.chatID]||{};Object.keys(x).length;if(o.convongoingchatobj){var Q="siqc_eletype";if(-1!=o.chatID||o.istrigmsg||ZSIQConversationForm.checkContextInitiated()){var Z="";try{Z=SiqAVRouter.container.detailsHandler.getCallType(o.RCHID)}catch(e){}"screen_share_smart"===Z||"screen_view_smart"===Z?Q+=" sqico-screenshare":Q=$Support.getConversationIcon(o)}o.convongoingchatobj.find(".siqc_eletype").html("")[0].className=Q}t&&o.composer.val(t),$Support.isFAQEnabled()&&$Support.Util.handleFooterDivisionSel($("#conv-tab")),$Support.Util.handleResize(o);try{D=ZSIQConversationManager.getChatWinObjById(o.chatID).RCHID;SiqAVRouter.container.detailsHandler.triggerIconCheck(D)}catch(e){}}}else{var j=$Support.getParent().$ZSIQUtil.getAPIValues();$Support.container.find('[proptype="contentdiv"]').hide(),$Support.contentdiv=$($Temp.getBodyHTML()).insertAfter($Support.getInsertAfterElem()),$Support.composer=$Support.contentdiv.find("#msgarea"),-1==ZSIQWindowView.getDepartment()&&$UI.populateDropDown(),$TH.updateFooter(),!o.question&&j.question&&($Support.composer.text(j.question),$Support.toggleSendButton($Support.composer)),ZSIQConversationForm.isOldFormView()&&($Support.EmbedObj.has_dynamic_custom_fields&&($Support.isstartchatevent=!0),$Support.handleApiData(j)),$Support.container.addClass("outerwin"),$Support.contentdiv.show(),ZSIQConversationManager.resetLastViewd(),!$Support.isConversationAllowed()||i&&i.attr("isemtypage")||$Support.isStatusChange||($Support.removeEndedChatInstanceAndElement(),"faqchtnow"!=e&&"restartchat"!=e&&$Support.container.find("#showsiqconv").click()),delete $Support.isStatusChange,$Support.Util.showMessageAreaUI(e);try{var D=ZSIQConversationManager.getChatWinObjById(o.chatID).RCHID;SiqAVRouter.container.detailsHandler.triggerIconCheck(D)}catch(e){}}}},toggleAudioCallIcon:function(e,t){},showConversationListUI:function(){var e=ZSIQConversationManager.getcurrchatwinobj();ZSIQConversationManager.resetLastViewd(),$Support.container.find("footer").show();var t=$Support.convlistcontainer.find("#convwtime");0!=t.length&&t.html(MyDate.timeDifference(t.attr("convmtime"))),$Support.convlistcontainer.find("#pastchatconv").find("[convmtime]").each(function(){var e=$(this),t=e.attr("convmtime");t&&e.html(MyDate.timeDifference(t))}),!$.isEmptyObject(e)&&0<e.contentdiv.find("#edituserdetails").length&&(e.contentdiv.find("#edituserdetails").remove(),$Support.enableTextarea($Support.getComposer())),$Support.convtranscontainer.hide(),$Support.isFAQEnabled()||($Support.container.find("footer").hide(),$Support.Util.checkAndAddFreeLogo($Support.convlistcontainer));var i=$Support.container.find("#showsiqconv");i.find("#siqnoticon").hide(),i.hide(),$Support.Util.updateViewAttribute("convlist");var n=$("body"),a=LSResource.getRealValue(ZSIQWindowView.isOnlyCall()?"call.withus":"converation.withus");n.find("#attname").text(a).attr("title",a),n.find("#attabtme").text("");var o=n.find('[prop="header"]');n.find("#complogo").attr("src",""),o.addClass("nologo"),o.find(".cmplogo").removeAttr("style"),o.find(".cmplogo").attr("data-chttype","conv"),o.removeClass("siq-usr").removeClass("conv_headview"),$Support.Util.removeHeaderType(),o.find('[prop="clogo"]').removeClass("sqico-user wincustom_bg").addClass("sqico-chat wincustom_bg "),$Support.convlistcontainer.show(),n.find(".siqforms").hide(),n.find('.chtanim[proptype="siqemptybg"]').hide(),this.showSiqChatUI(e),$Support.Util.reSetHeaderClass();try{var r=ZSIQConversationManager.getChatWinObjById(e.chatID).RCHID;SiqAVRouter.container.detailsHandler.triggerIconCheck(r)}catch(e){}},hideCallView:function(){$("header").removeClass("siqdc-hdr siqdc-hdr-siz1"),$("body").removeClass("onlycallview").find(".onlycall_main").hide()},showConversationTranscriptUI:function(e,t){var i=-1!==t?t:e,n=ZSIQConversationManager.getChatWinObjById(i);$Support.convlistcontainer.hide(),$Support.isFAQEnabled()||$Support.container.find("footer").hide();var a,o=$Support.getParent().$ZSIQUtil.getAvuid(),r=$Support.LSDB.getFromSession($Support.checkAndGetConvStorageID(o)+"_conversation"),s="",d="",p="";for(var c in r)if(r.hasOwnProperty(c)){var l=r[c];if(l.visitorid!=e)continue;l.chid||l.attender?l.attender?(s=l.attender,p=l.attender_imgkey?$Support.isUserLogoEnabled(l,n)||l.isbotattender?_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/userimg/"+l.attender_imgkey+"/photo.ls?nocache=1":"":ZSIQTranscript.getImageURL(JSON.parse(l.lastmsg))):s=LSResource.getRealValue(ZSIQWindowView.isOnlyCall()||"call"==l.type?"audiovideo.missed":"conversation.missedchat"):s=LSResource.getRealValue("conversation.offlinechat"),l.designation&&(d=l.designation),a=l.isbotattender}$Support.Util.isbotconversation=a,$Support.Util.updateViewAttribute("convchat");var u=$("body"),g=s||LSResource.getRealValue("audiovideo.missed");u.find("#attname").text(g).attr("title",g),u.find("#attabtme").text(d),u.find("#siqconvchaticon").remove(),$Support.Util.updateUserImage(p,n);var m=u.find('[prop="header"]');m.removeClass("nologo").addClass("conv_headview"),m.find(".cmplogo").removeAttr("style");var h=m.find('[prop="clogo"]'),v=s?"sqico-user":"sqico-chat";h.removeClass("sqico-chat sqico-user wincustom_bg").addClass(v),m.find(".cmplogo").attr("data-chttype","agent"),$Support.Util.updateHeaderBotType("",n),p||(m.addClass("siq-usr").addClass("nologo"),h.addClass("wincustom_bg")),this.showSiqChatUI(n),n.contentdiv&&n.contentdiv.show(),ZSIQConversationManager.updateLastviewed(i);var S=$Support.container.find("#showsiqconv"),f=$Support.getUnreadCount(),b=S.find("#siqnoticon");f&&0==b.length&&S.prepend("<em id='siqnoticon' class='siqc_prochtcls' documentclick='showchatui'></em>"),S.find("#siqnoticon").show(),S.show(),$Support.Util.reSetHeaderClass();try{var C=ZSIQConversationManager.getChatWinObjById(n.chatID).RCHID;SiqAVRouter.container.detailsHandler.triggerIconCheck(C)}catch(e){}},showSiqChatUI:function(e){var t=$Support.EmbedObj,i=e&&$Support.isfeedback&&e.isfeedbacksent,n=e&&$Support.israting&&e.isratingsent,a=e&&!$Support.isfeedback&&!e.israting;e&&!$.isEmptyObject(e)?e.contentdiv.hide():$Support.contentdiv&&$Support.contentdiv.hide();var o=$Support.isChatExist(),r=$Support.container.find("#showsiqchatui");$Support.isFAQEnabled()||$Support.container.find("footer").hide(),t.allow_multiplechat&&(!o||o&&_WMSACK)&&!t.curraddvistid&&!ZSIQConversationForm.checkContextInitiated()?r.show():o||!(i||n||a||!e.lchid||$.isEmptyObject(e)||-1==e.lchid)||e.proactive||$Support.getTriggerCookie()||ZSIQConversationForm.checkContextInitiated()||r.show(),$Support.Util.checkAndHideCallIcon(),$Support.removeConversationPopupMessage(),$Support.Util.calculateContentHeight()},checkAndHideCallIcon:function(){$Support.getOnGoingCallChatID()?$Support.container.find("#showsiqchatui").find(".sqico-call").hide():$Support.container.find("#showsiqchatui").find(".sqico-call").show()},isAnnonUser:function(e){try{if(-1!=e.indexOf("$"))return!0}catch(e){}return!1},getFileClassType:function(e){var t="";return e?t=-1!=e.indexOf("image")?"sqico-camera":-1!=e.indexOf("audio")?"sqico-audio":-1!=e.indexOf("video")?"sqico-video":"sqico-file-min":t},hexToRGBA:function(e,t){return e+=4==e.length?e.slice(1,4):"","rgba("+parseInt(e.slice(1,3),16)+", "+parseInt(e.slice(3,5),16)+", "+parseInt(e.slice(5,7),16)+", "+(t||1)+")"},handleCompanyLogo:function(e){var t=$("#complogo"),i=$("header");t.on("load",function(){t.parent().removeClass("sqico-clogo"),i.removeClass("nologo")}),t.on("error",function(){var e=ZSIQConversationManager.getcurrchatwinobj();$("#blur_userbg").hide().parent().removeClass("hide_fontico"),ZSIQWindowView.isOnlyCall()&&("convchat"==$Support.container.attr("cwview")?i.removeClass("siq-usr nologo"):i.addClass("nologo"),t.parent().addClass("sqico-clogo")),t.attr("src")&&(t.attr("src",""),$Support.Util.isBotTranscript(e)?t.parents(".cmplogo").addClass("siq_botimg"):t.parent().addClass("sqico-clogo"))})},lastMessageTemplate:function(e){if(e){var t=$Support.getParent().$ZSIQChat.getWidgetData().embedobj.ratingOverrideDisabled?"cur-non":"";return'<div class="ziq_msg agntmsg siq-agntmsg fd_lastmsg" data-field="message"><div purpose="name" class="siq-user-name"></div><div class="msgbx"><span class="siq-user-message">'+($Support.EmbedObj.ratingcomplete||LSResource.getRealValue("ne.rating.message")+"<br>"+LSResource.getRealValue("ne.rating.fbmessage"))+"</span>"+(e?'<div class="lstmsg_strs '+t+'" id="feedback_res" proptype = "feedback_res" documentclick="showChatFeedback"><span class="noanim fdbk-rating" title="'+LSResource.getRealValue("common."+e)+'" data-prop="rating">'+{sad:"&#x1f61e;",neutral:"&#x1f610;",happy:"&#x1f604;"}[e]+'</span><div class="reactions">'+$Temp.getStarHTML()+"</div></div>":"")+"</div></div>"}},showChatFeedback:function(e){e.addClass("sel")},handleFeedbackSubmit:function(e){var t=e.contentdiv.find('[proptype = "feedback_res"]');if(0==t.length){var i=e.chatdiv;ZSIQTranscript.updateTranscript({html:this.lastMessageTemplate(e.rating)},e.winid),ZSIQTranscript.setMessageClass();var n=i.find(".fd_lastmsg");n.hasClass("single_msg")&&n.find('[purpose="name"]').text(e.attendername),Message.scroll(e.chatmaindiv[0]);var a=t.find(".rating");a.find(".sel").removeClass("sel"),a.find("span:nth-child("+(6-e.rating)+")").addClass("sel")}else t.removeClass("sel").find('[data-prop="rating"]').text(e.rating)},setMessageClass:function(e){var a=$Support.container.find(".ziq_msg:not(.siq_widget)");a.each(function(e){var t=$(this);t.removeClass("single_msg lst_msg");var i=$(a[e-1]),n=$(a[e+1]);!n.length&&!i.length||!n.length&&t.hasClass("agntmsg")&&i.hasClass("vismsg")||!n.length&&t.hasClass("vismsg")&&i.hasClass("agntmsg")||t.hasClass("agntmsg")&&n.hasClass("vismsg")&&i.hasClass("vismsg")||t.hasClass("vismsg")&&n.hasClass("agntmsg")&&(i.hasClass("agntmsg")||!i.length)?t.addClass("single_msg"):(!n.length||t.hasClass("agntmsg")&&n.hasClass("vismsg")||t.hasClass("vismsg")&&n.hasClass("agntmsg"))&&t.addClass("lst_msg")})},getTextColor:function(e){var t=this.getRGB(e);return 186<.299*t[0]+.587*t[1]+.114*t[2]?{text_color:"#444",icon_color:"#ccc"}:{text_color:"#fff"}},getRGB:function(e){return[parseInt(e.slice(1,3),16),parseInt(e.slice(3,5),16),parseInt(e.slice(5,7),16)]},isDarkTheme:function(e,t,i){return Math.sqrt(e*e*.299+t*t*.587+i*i*.114)<=100},calculateTextareaHeight:function(e){if($Support.container&&!$Support.container.hasClass("outerwin")){var t=!$.isEmptyObject(e),i=$Support.container,n=t?e.contentdiv.find(".msgarea"):i.find(".msgarea");if(n.length){n.removeAttr("style");var a=t?e.contentdiv:i.find(".content"),o=n[0].scrollHeight+2,r=140<(o=o<70?70:o)?{height:"140px",overflow:"auto"}:{height:o+"px",overflow:"hidden"};if(n.css(r),!$Support.isNewHeader()){var s=$("#consentbannerdiv").length?$("#consentbannerdiv").height()+10:0,d=a.height()-a.find(".txtarewrap").height();a.find(".chtcont").css({height:d-s+"px"}),i.find(".dragmask").css({height:d+"px"})}}}},calculateContentHeight:function(e){if($Support.container&&!$Support.isNewHeader()){var t=$Support.container,i=2*parseInt(t.css("border-left-width")),n=t.outerHeight()-(t.find("header").outerHeight()+t.find("footer").outerHeight()+i);t.find(".siq_content").css({height:n}),t.find('[ctype="hstrycntnt"]').css({height:n})}},getImagePreviewHTML:function(e){var t=e.user_photo||CommonUtil.getStaticURL("/salesiq/images/user/user_160-160_89i0BdyGeZWJcYU7BVOlHitGPiIOeem87Occ-XrlTQwajKLc6sOwms6LE8a-wgrH_.png");return'<div class="salesiq-overlay zsiq_prv_main zsiq_imgprv '+(($Widget.isPreview()?parent.window.IS_RTL_SUPPORTED:($Support.EmbedObj||{}).isRtlLang)?"zsiq-rtl":"")+'" id="zsiqimagepreview" zsiqclose="true" docclick = "zsiqclose"><img src="'+e.url+'" zprv-prop="image" zsiqclose="true" /><div><img src="'+t+'" zprv-prop="userimage" /><div class="zsiq_prv_cmtmain"><p zprv-prop="userneme">'+getEncodedText(e.user)+'</p><div zprv-prop="comment">'+getEncodedText(e.comment)+"</div></div>"+(e.durl?'<a rel="noopener noreferrer" href="'+e.durl+'" zprv-prop="download"><em class="zsiq_fsize">'+e.size+'</em><em class="siqico-download"></em></a>':"")+'</div><em class="siqico-close" zsiqclose="true" docclick="zsiqclose"></em></div>'},showImagePreview:function(e){var t=e.parents('[data-field="message"]'),i=t.hasClass("vismsg"),n=t.find(".siq-attach-image").attr("src");if(n){var a=t.find("code").text(),o=t.find(".fdload").attr("href"),r=i?"":$Support.container.find("header img").attr("src"),s=$Support.EmbedObj,d=$("#attname").text();i&&(d=ZSIQTranscript.isInValidVisitorName(s.visitorname)?LSResource.getRealValue("common.you"):s.visitorname);var p={url:n,comment:a,durl:o,user:d,user_photo:r,size:t.find("[data-filesize]").attr("data-filesize")},c=this.getImagePreviewHTML(p);$(window.parent.document).find("body").append(c),$Support.getParent().$ZSIQUtil.bindEventsForImgPreview()}},handleUpdateBTN:function(e){var t=$("#continue_btn"),i="true"==t.attr("data_isupdate"),n=i?"ne.update":"common.continue";e&&(n=i?"common.updating":"common.continuing"),t.text(LSResource.getRealValue(n))},handleAccordian:function(n){var a=$('[data-type="accordian-item"]').hide();$('[data-type="accordian-header"]').click(function(){var e=$(this),t=a.filter(":visible"),i=e.prev();if($('[data-type="accordian-header"]').find(".sqico-uarrow").removeClass("sqico-uarrow"),t.animate({height:"toggle",opacity:"toggle"},"500"),$("#faqdiv").find(".expand").removeClass("expand"),t[0]!=i[0])return"function"==typeof n&&n(e),e.find(".sqico-darrow").addClass("sqico-uarrow"),i.animate({height:"toggle",opacity:"toggle"},"500"),!1})},handleOnlineStatus:function(e,t){var i=$Support,n=i.EmbedObj,a=i.contentdiv,o=$Support.isCallForm?$Support.isCallOnline():$Support.isOnlineChat();ZSIQConversationForm.checkContextInitiated()&&ZSIQConversationManager.getcurrchatwinobj().contentdiv&&(a=ZSIQConversationManager.getcurrchatwinobj().contentdiv),a||($UI.init(e),a=i.contentdiv),t&&!o&&$UI.showBanner(LSResource.getRealValue("ne.onlinemsg"),!0,null);var r=a.find("#msgarea");r.attr("dockeyup","textarea").val(null!=n.question?n.question:$("#msgarea").val()).parents(".msgbox").removeClass("posrel");var s=LSResource.getRealValue("ne.message.hitenter");t&&(s=LSResource.getRealValue("ne.message.choose")),$Support.getJSAPIMessageHint&&(s=$Support.getJSAPIMessageHint()||s),r.attr("dockeydown","textarea").attr("placeholder",s),$Support.isFAQEnabled()||$("footer").find(".floatrg").remove().end().append($Temp.getSendBtnHTML(LSResource.getRealValue("common.startchat"))),""!=r.val()&&$("footer").find("em#sqico-send").attr("documentclick","textarea"),i.Util.setTextareaHeight();var d=$Support.getParent().$ZSIQWidget.getWidgetObject();d.status=!0,d.onlysticker=!0,$Support.getParent().$ZSIQWidgetUI.drawWidget(d)},updateViewAttribute:function(e){$Support.isBotChat||$Support.isBotattendedchat;$("body").find('[prop="header"]').find(".cmplogo").attr("data-chttype","conv"),$Support.container.attr("cwview",e),"2"===$Support.container.attr("themeid")&&$("body").attr("cwview",e)},getFAQLabel:function(){return $Support.isFAQEnabled()&&$Support.EmbedObj.faqaccess&&($Support.EmbedObj.faqaccess[1].label||LSResource.getRealValue("faq.header.title"))},getChatConsentStatus:function(){var e=$Support.getParent().$ZSIQChat.getWidgetData().widgetobj,t=$Support.EmbedObj.pprops,i=$Support.LSDB.getFromSession(_SCREENNAME+"_gdpr_chatconsent");return!(!(1==e.isgdprenabled)||!JSON.parse(t.isgdprenabled)||1!=JSON.parse(t.chatprivacyconfig)||i)},getConversationSelect:function(e){for(var t="",i=e.options,n=e.type,a=0;a<i.length;a++){var o=i[a],r=o.text||o.value;t+='<span class="choose mB10" purpose="custom" val="'+r+'" prop="'+n+'" documentclick="chooseField">'+r+"</span>"}return'<div class="ziq_msg agntmsg siq-agntmsg single_msg"><div id="sel_msg" isrequired="'+e.required+'" class="sel_msg font14" data-type="type"></div><div class="options textL" id="conversationoption" data-type="'+e.type+'">'+t+"</div></div>"},chooseField:function(e,t){var i=$(t.target).attr("val"),n=$Support.EmbedObj,a=n.chatID;Message.animate(e.parents(".ziq_msg"),!0,function(e){if(e.remove(),-1==n.department||$Support.Util.IsMandatoryFieldsAvailable())return $Support.getComposer().val(i),$Support.EmbedObj.question=i,$Support.disableTextarea(),$UI.showUserEditUI(),void $Support.container.find('[documentclick="updateuserdetails"]').attr("callback","trigger");!$Support.isbottrigmsg||a&&"-1"!=a?Message.send(a,i):($Support.EmbedObj.question=i,ZSIQTranscript.updateTranscript({html:ZSIQTranscript.getTranscript({msg:i,sender:$Support.EmbedObj.vwmsid}),ispopulate:!0}),$Support.handleBotTriggerReply(i))})},getOfflineAPIConsent:function(e){var t=$Support.getParent().$ZSIQUtil.getAPIValues();if(t.textbannerobj&&t.textbannerobj.offline){var i=t.textbannerobj.offline;if(e=i.description&&0!=i.description.trim().length?i.description:e,i.policytextandlink){var n=i.policytextandlink,a=n.text&&0!=n.text.trim().length?n.text:"",o=n.link&&0!=n.link.trim().length&&$Support.getParent().$ZSIQUtil.isValidURL(n.link)?n.link:"";e=$Support.getParent().$ZSIQUtil.hyperLinksSubString(e,a,o)}}return e},getTypingHTML:function(){return'<div class="type-loadr textC"><span></span><span></span><span></span></div>'},setDStorageIframe:function(){var e=document.createElement("iframe"),t=_SCHEMA+"://"+_EMBEDSERVERURL+"/setdstorage.ls";e.id="dstorageframe",e.src=t,e.style.display="none",$Support.container.append(e)},isDragNotAllowed:function(){return!CommonUtil.isAllowFileSharing()||$Support.waitingtime||!$Support.isChatExist()},updateHeader:function(e){if(e){var t=e.dname||e.attendername;t=getEscapedText(t||"");var i=getEscapedText(e.aboutme||""),n='<div class="txtelips siq-about-me" id="attabtme" title="'+i+'">'+Smiley.replace(i)+"</div>";$("#attname").html(t),$("#attabtme").replaceWith(n)}},reSetHeaderClass:function(){$Support.container.find("header").removeClass("min_header").removeAttr("style"),$("#header_style").remove()},checkWindowVisibility:function(){if(parent.$ZSIQUtil.getCookieValue("dragpos")){var e=$(window.parent.document).find("body"),t=e.find(".siqembed"),i=t.offset();(i.left+t.width()>e.width()||i.top+t.height()>e.height())&&(t.css({left:"auto",right:"15px",top:"auto",bottom:"15px"}),parent.$ZSIQUtil.storeCookieVal("dragpos","",!0))}},toggleFreeLogo:function(){var e=$("#msgbox_main").find(".flogo");$("#typgstatus").text()?e.fadeOut(250):e.fadeIn(250)},checkAndAddFreeLogo:function(e){var t=($Support.EmbedObj||{}).is_white_labelling_enabled;($Support.isNewHeader()||t)&&(e.find("#siqfreelogo").remove(),e.append($Temp.getFreeLogoHTML()))},removeHeaderType:function(){$Support.container.find("header").removeAttr("header-type").find(".cmplogo").removeClass("siq_botimg")},updateHeaderBotType:function(e,t){$Support.Util.removeHeaderType(),$Support.Util.isBotTranscript(t)&&$Support.container.find("header").attr("header-type","bot")},isMessageDIVScrolled:function(e){var t=e&&e[0]||$("#msgmaindiv")[0],i=$(t).find(".ziq_msg").last()[0];if(!i||!t)return!1;var n=i.getBoundingClientRect(),a=!1;if($Support.EmbedObj&&$Support.EmbedObj.uxclientconf){var o=t.getBoundingClientRect(),r=$(t).find("#agenttransfer").outerHeight(),s=n.height+r,d=s-o.height;a=0<d&&s==d+o.height}return!(0<=n.top&&(n.bottom<=(window.innerHeight||document.documentElement.clientHeight)||a))},handleUnReadChatUI:function(e,t){if(t=t||$("#msgmaindiv"),$Support.Util.isMessageDIVScrolled(t)){var i=$("#unreadarrow");if(ZSIQTranscript.isLocalUser(e.sender)||!i.length&&e.istyping)$Support.Util.handleUnReadScroll();else if(i.length){var n=i.find("em");n.text(parseInt(n.text())+(e.istyping?0:1))}else{t.next('[proptype="msgbox_main"]').append('<div id="unreadarrow" class="unread_arrow sqico-larrow" documentclick="unreadscroll"><em>1</em></div>')}}},handleUnReadScroll:function(){var e=$("#unreadarrow"),t=$Support.EmbedObj.uxclientconf;e.length&&($("#unreadarrow").remove(),ZSIQTranscript.scroll(200,"",t),$Support.sendReadCall())},handleMessageDIVScroll:function(){$("#unreadarrow").length&&!$Support.Util.isMessageDIVScrolled()&&$Support.Util.handleUnReadScroll()},checkAndRemoveUnreadDIV:function(){var e=$("#unreadarrow");if(e.length){var t=$("#msgmaindiv"),i=t[0];t.scrollTop()>i.scrollHeight-i.clientHeight-20&&(e.remove(),$Support.sendReadCall())}},isBotTranscript:function(e){var t=(e=e||{}).attender,i=$Support.getBotUser(e.department),n=$Support.container.attr("cwview");if(("msgarea"==n||"convchat"==n)&&t&&i&&-1!=i.indexOf(t))return!0;var a=$Support.isConversationUIFocussed();return a&&$Support.Util.isbotconversation||!a&&e.isBotChat},checkToShowConversationEmptyPage:function(e){var t=$Support.Util.isPreview()?parent.parent:{},i=!e&&$Support.getConversationData(),n=(ZSIQConversationForm.isOldFormView()&&$Support.oldformemptyfield,-1!=(($Support.EmbedObj.homepage_configs||{}).conversation_mode||[]).indexOf("call")),a=$Support.getParent().$ZSIQChatWindow.isChatExist()&&!ZSIQConversationManager.getcurrchatwinobj().isdirectcall,o=t.BOOKINGINTEG_FIELDS||t.BOOKINGINTEG_CARDS;return!(!$Support.isNewHeader()||i||a||!(ZSIQWindowView.isChatWithCall()||ZSIQWindowView.isOnlyCall()||!ZSIQConversationForm.isOldFormView()&&ZSIQWindowView.isChatOnlyEnabled())||!n&&ZSIQConversationForm.isOldFormView()&&!ZSIQWindowView.isOnlyCall()||o)},showConversationEmptyPage:function(e){if(!$Support.convongoingchatobj&&!ZSIQConversationForm.checkContextInitiated()||$Support.Util.isPreview()){$Support.Util.removeFormEmptyBg();ZSIQWindowView.isChatOnlyEnabled();var t=$Support.convlistcontainer;t.append($Temp.conversationEmptyState()),t.addClass("emptybg"),$Support.Util.showConversationListUI();var i=-1!=(($Support.EmbedObj.homepage_configs||{}).conversation_mode||[]).indexOf("call");(i||ZSIQWindowView.isOnlyCall())&&$("body").find("header").addClass("siqdc-hdr").find("#complogo").attr("src",$Support.getCallCompanyLogo()),!$Support.Util.isPreview()&&$("#msgarea").focus(),$("#showsiqchatui").hide(),i&&$("footer").hide()}else{var n=e?"conv-tab"==e.attr("id"):"",a=$Support.getRecentLiveChatid()?"":$("<div>").attr("chid",$Support.LSDB.getFromSession("ZLD"+$Support.EmbedObj.livelsid+"lastview"));n&&$Support.Util.showMessageAreaUI("","",a)}},handleBlurImage:function(e){if($Support.isNewHeader()){var t=$(e),i=t.parent(),n=i.find("canvas")[0]||i.append('<canvas width="100%" height="100%" id="blur_userbg" class="blur_userbg"></canvas>').find("canvas")[0],a=i.height(),o=i.width();n.height=a,n.width=o,n.getContext("2d").drawImage(e,0,0,a,o),$(n).show(),i.addClass("hide_fontico"),t.parents("header").removeClass("nologo")}},handleImgError:function(e){e.src=""},removeFormEmptyBg:function(){var e=$Support.convlistcontainer;e&&(e.find("#emptybg").remove(),e.removeClass("emptybg"),$Support.Util.hideCallView())},hideFooter:function(){$Support.isNewHeader()&&$Support.container.find("footer").hide()},handleAbusiveDetectionMsgObj:function(e,t){var i=e.meta&&e.meta.meta_type,n=e.sender;return!t&&"content_moderation_close"!=i&&"content_moderation_warning"!=i&&"content_moderation_block"!=i||n!=$Support.EmbedObj.vwmsid&&"null"!=n||(e.sender="-1",e.nname=e.dname=LSResource.getRealValue("abusive.msg.sender")),e},sanitizeMessage:function(e){return"string"==typeof e&&$Support.EmbedObj&&$Support.EmbedObj.message_sanitization_enabled?getEscapedText(e):e},checkToShowReopenButton:function(){var e=$Support.EmbedObj;return!!e.isreopenenabled&&(!!e.allow_multiplechat||!ZSIQConversationManager.getConnectedCount())},checkAndHideReopenMaskDiv:function(e){(e.isdirectcall||!$Support.EmbedObj.allow_multiplechat&&ZSIQConversationManager.getConnectedCount())&&(e.hideReopenMaskDiv(),e.chatendmsg.remove(),delete e.chatendmsg)},resetFormFieldValue:function(){var e=$Support.EmbedObj.eprops;e.isname={0:"false",1:{ismandatory:"false"}},e.isemail={0:"false",1:{ismandatory:"false"}},e.isphoneno={0:"false",1:{ismandatory:"false"}}},isShowPrivacyChatConsent:function(){var e=1==$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.isgdprenabled,t=$Support.EmbedObj.pprops,i=$Support.LSDB.getFromSession(_SCREENNAME+"_gdpr_chatconsent");return!(!e||!JSON.parse(t.isgdprenabled)||1!=JSON.parse(t.chatprivacyconfig)||i)},isShowRecordingConsent:function(){return!$Support.LSDB.getFromSession($Support.getAvuid()+"_"+$Support.EmbedObj.embedname+"_audio_consent")&&"do_not_record"!=$Support.EmbedObj.call_recording.type},handleFooterDivisionSel:function(e){$("header").find('[prop="clogo"]').find("span").removeClass("sqico-faqico sqico-faqdept resource-hdr").addClass("sqico-user sqico-clogo"),e.parent().find(".sel").removeClass("sel"),e&&e.addClass("sel").focus()},handleEnterOnFocus:function(e,t,i){["min_iframe","showchatui","showconvlist","showresource","showconversation","showfaq","showonlycallconsent"].includes(i)&&(e.preventDefault(),$Support.isTabEnter=!0,t.trigger("click"))},getAccessibilityAttribute:function(e){var t=e?"focus":"ifocus";return $Support.getParent().$ZSIQWidget.getEmbedObject().accessibility_enabled?$Support.Util.isPreview()?"":'role="button" '+t+' tabindex="0"':""},getFeedbackAndRatingLables:function(e){var t=$Support.EmbedObj.fbandrating_titles,i=getEncodedText(t[{rating:"rating",fbandrating:"feedback_and_rating",feedback:"feedback"}[e]]);return $Support.Util.isPreview()&&(i=getEncodedText($CWPreview.getFeedbackTitle())),(i=Smiley.replace(i))||LSResource.getRealValue({rating:"ne.rating.alone",fbandrating:"ne.rating",feedback:"ne.feedback"}[e])},checkAndResetComposerAttribute:function(e){$Support.validateCharLimit&&(delete $Support.validateCharLimit,e.composer.removeAttr("maxlength"),e.contentdiv&&e.contentdiv.length&&(e.contentdiv.find('[proptype="vislimit"]')[0].innerText=""))}};Gator(document).on("click","[documentclick]",function(s){try{var c=$(this);({sendCallRating:function(){if(!$Support.Util.isPreview()&&($(".sqico-star").removeClass("sel"),c.addClass("sel"),$Support.handleCallResponseMessage(c.attr("data-reaction")),!this.feedbacksent)){var e=SiqAVRouter.chatwinobj;$Support.setRating(c,e)}},sendCallFb:function(){$Support.sendFeedback(c.parent().find("#fdbkarea"),"",!0)},moreaction:function(){$Support.Util.showMoreAction(c,s)},sendmail:function(){$UI.populateSendMail(c,s)},smiley:function(){$UI.populateSmiley(c)},userdetails:function(){var e=c.closest("section [data-id]").attr("data-id"),t=ZSIQConversationManager.getcurrchatwinobj(e);-1!=t.chatID&&(MessageOperation.removeMessagoprPopups(),t.showUserEditUI(!0,!0))},hideuserdetails:function(){ZSIQConversationManager.getcurrchatwinobj().hideUserEditUI(),$Support.hideBotEditUICB(),$Support.checkAndPopulateLastMessage()},reopenchat:function(){var e=c.parent().prev().find("#reopenmsgarea");$Support.handleReopenWaitingUI(e)},hidemaskdiv:function(){ZSIQConversationManager.getcurrchatwinobj().hideReopenMaskDiv()},updateuserdetails:function(){$Support.checkAndUpdateInfo(c)},triggermsg:function(){$Support.startTriggerChat(c)},min_iframe:function(){$Support.Util.minimizeEmbed()},max_iframe:function(){$Support.Util.maximizeEmbed()},close_iframe:function(){$Support.Util.closeEmbed("",c)},closeChat:function(){var e=ZSIQConversationManager.getcurrchatwinobj();avUIhandler.container.detailsHandler.handleEndSession(e.RCHID,function(){var e=ZSIQConversationManager.getcurrchatwinobj();$Support.quitChat(e)})},chatend:function(){MessageOperation.closeMsgActionPopup(),LSDebugger.postDebugInfo("Chat ended by visitor",null,"",!0),ZSIQConversationManager.getcurrchatwinobj().chatdiv.append($Temp.getVisitorDeleteMsgHTML({},"chatend")),$Clickoutside.bindclick(MessageOperation.closeMsgActionPopup,"","","",!0)},triggermail:function(){$Support.sendMail(c)},triggermailconfirm:function(){$Support.sendMailConfirm(c)},updatetranslatecookie:function(){$Support.updateTranslateCookie()},rating:function(){$Support.Util.handleRating(c)},showChatFeedback:function(){$Support.Util.showChatFeedback(c)},resetbotflow:function(){$BotImpl.handleBotflowCommand({chatobj:ZSIQConversationManager.getcurrchatwinobj(),command:c.attr("command")})},toggleaudio:function(){$Support.Util.toggleAudio(c)},captcha:function(){$Support.Util.handleCaptcha()},restartchat:function(){$Support.restartchat()},showreopenchatui:function(){var e=c.closest("section [data-id]").attr("data-id");ZSIQConversationManager.getChatWinObjById(e).reOpenChatUI()},imgupload:function(){PasteImage.uploadImage($Support.container)},imgcancel:function(){$Support.Util.hidePasteUI()},accepturl:function(){$Support.Util.openPushPage(c.attr("url"))},sendmessage:function(){$Support.triggerSendMessage(c)},textarea:function(){$Support.Util.handleStartChat(function(){$Support.startChat(c)},s)},missedleavemsg:function(){$Support.Util.handleStartChat(function(){$Support.missedLeaveMsg(c)},s,"","leavemsg")},leavemessage:function(){$Support.Util.handleStartChat(function(){$Support.handleLeaveMessage()},s)},feedback:function(){$Support.sendFeedback(c)},hideprogress:function(){$UI.hideUploadProgress(c.attr("msgid"))},hidefeedback:function(){var e=c.attr("chatid")||c.closest("section [fdbkarea-id]").attr("fdbkarea-id"),t=ZSIQConversationManager.getChatWinObjById(e);$Support.Util.hideFeedback(t)},openmeeting:function(){$Support.handleMeetingJoinCB()},sharedesktop:function(){$Support.shareDesktop(c)},sharescreen:function(){},resendmsg:function(){var e=c.attr("uniqueid");if(e){var t=$Support.failedMessageObj[e],n=t.data;LSMessanger.sendMessage(t.chid,n.text,"",e,RESEND_MANUAL,void 0,!0)}else LSMessanger.resendMessages(RESEND_MANUAL)},showconvlist:function(){if(window.currentRecorder&&window.currentRecorder.isRecording()&&window.currentRecorder.stopRecorder(),!$Support.isCallTabFocused()||ZSIQConversationManager.getcurrchatwinobj().isdirectcall||$Support.isCallForm){$Support.Util.checkAndHideCallIcon();var e=s.target;if($Support.Util.removeFormEmptyBg(),$("header").hasClass("siqdc-hdr"))$Support.hideCallView();else if($(e).parents("header").hasClass("category"))$FAQ.showFAQUI(c);else if("siqnoticon"!=e.id){var t=s.hasOwnProperty("originalEvent");$Support.Util.handleShowConversation(t)}}else{$Support.hideCallView();try{SiqAVRouter.container.detailsHandler.clearBusyUI(!0,ZSIQConversationManager.getcurrchatwinobj().RCHID)}catch(e){}}},showchatui:function(){var e=c.attr("chid");if(c.hasClass("proactv_chat")&&ZSIQConversationManager.getChatWinObjById(e).isdirectcall)return $Support.removeConversationPopupMessage(),void(!$("header").hasClass("siqdc-hdr")&&$Support.showOnGoingCall(e));var t=$Support.getOnGoingChatIDs()[0];t&&!$Support.isConversationAllowed()&&c.hasClass("sqico-chat")?$Support.showChatUI($('<em chid="'+t+'">')):("chat"===$(c[0]).attr("btntype")&&$Support.getParent().$ZSIQChat.getWidgetData().embedobj.triggerOnChatnow&&$Support.checkAndHandleTriggerOnRestart("",!0),$Support.showChatUI(c,s))},inichat:function(){$Support.handlePredefinedQuesChatInit()},removealert:function(){$Support.container.find("#alertbanner").remove()},fetchconvtranscript:function(){$Support.fetchConversationTranscript(c,s)},removeconvpopupmsg:function(){$Support.removeConversationPopupMessage()},toggleMadatoryField:function(){$CWPreview.toggleMadatoryField(c)},triggerDeleteEMField:function(){$CWPreview.triggerDeleteEMField(c)},newsletter:function(){$Support.handleNewsLetter()},transferchat:function(){$Support.transferChat("",c.parents(".siq_content").attr("data-id"))},removetransfer:function(){var e=ZSIQConversationManager.getChatWinObjById(c.closest("section [data-id]").attr("data-id"));$UI.removeTransferDiv(c,e),$Support.storeHideTransfer(e.chatID)},transfermissed:function(){$Support.handleTransferMissed(c)},hidetransferoption:function(){$Support.hideTransferOption(),$Support.storeHideTransfer()},audiocall:function(){try{var e=$(s.target),t=$("#onlycall_main"),n=SiqAVRouter.container.detailsHandler;if(window.currentRecorder&&window.currentRecorder.destroy(),MessageOperation.closeMsgActionPopup(),e.hasClass("cmn_disable")||e.hasClass("callagain-txt")&&!n.callAgainAllowed())return;t.length&&($Support.hideCallView(),t.remove(),$Support.EmbedObj.call_status=!0),$Support.handleCallView(!0,c.attr("data-chatid"));var o=ZSIQConversationManager.getcurrchatwinobj(),a=o.chatID,i=SiqAVRouter.container.audioImpl;if("-1"==a)return i.clearOngoingCallDataOnFailure(),void n.hideAudioCall();if($(s.target).hasClass("cmn_disable"))return;a&&o.attender||(LSDebugger.pushDebugInfo(o),LSDebugger.postDebugInfo("siqMedia: audio call | visitor start param failed | chat exists: "+$Support.isChatExist(),null,"",!0));var r={chatid:a,mediarequest:!0,mediainvitation:!0,wmsid:$Support.EmbedObj.vwmsid,lsuid:o.attender,lsid:$Support.getParent().$ZSIQWidget.getWidgetObject().lsid,session_id:n.getSessionID(),type:"audio",mode:"visitor"};i.startAudioCall(r)}catch(e){}},imagepreview:function(){$Support.Util.showImagePreview(c)},showfaq:function(){$FAQ.showFAQUI(c)},faqcategory:function(){$FAQ.showCategory(c),s.stopPropagation()},faqsearch:function(){$FAQ.handleSearch(c)},openmapfromimage:function(){ZMaps.openMapsFromImage(s)},showconversation:function(){$Support.Util.isPreview()||$Support.showConversation(c)},faqpreview:function(){$FAQ.showFAQPreview(c)},resourcepreview:function(){$ZSIQResouces.showResourcePreview(c)},handleresourcedept:function(){$ZSIQResouces.handleResourceDept(c)},showresource:function(){$ZSIQResouces.showResourcesView(c)},extendview:function(){$FAQ.showAllArticlesInCategory(c)},validateConversation:function(){$Support.Util.chooseField(c,s)},unreadscroll:function(){$Support.Util.handleUnReadScroll()},validateConversation:function(){ZSIQConversationForm.validateConversation(c)},getChatUserConsent:function(){var e=c.attr("isproactive");e=e&&JSON.parse(e),$Support.getChatUserConsent(c.attr("type"),c.attr("skipregister"),e,c.attr("winid"))},downloadvcard:function(){ZSIQContactCard.downloadVCard(c)},sharemyscreen:function(){ZSIQMedia.shareMyScreen(c)},handleCta:function(){$Support.handleWidgetCustomAction(c.attr("data-val"),{name:c.attr("name")})},leaveMsgForQueue:function(){ZSIQConversationManager.getChatWinObjById(c.attr("chatid")).handleLeavemsgforQueue()},voicenote:function(){if(!$(s.target).attr("disabled")){var e=ZSIQConversationManager.getcurrchatwinobj().RCHID;window.currentRecorder&&!window.currentRecorder.isVoiceNote()&&window.currentRecorder.destroy(),Recorder().init(!1,e,"",!0)}},showonlycallconsent:function(){$Support.showOnlyCallConsent()},onlycallconsent:function(){$Support.onlyCallConsent("cancel"==c.attr("data-type"))},connectAudioCall:function(){$Support.connectAudioCall(c)},forwardcategory:function(){$ZSIQResouces.forwardCategory(c)},backwardcategory:function(){$ZSIQResouces.backwardCategory(c,!0)},showongingcall:function(){$Support.showOnGoingCall(c.attr("chid"))},scrolltomsg:function(){MessageOperation.navigateRepliedMessage(c)},editmsg:function(){MessageOperation.editMessage(c)},closemsgactionpopup:function(){MessageOperation.closeMsgActionPopup()},closereplypopup:function(){MessageOperation.removeReplymsgdiv()},sendeditmsg:function(){MessageOperation.sendeditmsg(c)},smileyedit:function(){Smiley.showSmileyList("","",c.parents('[proptype="msgeditor"]').find('[proptype="editorarea"]'))},deletemsg:function(){MessageOperation.deleteMessage(c)},senddeletemsg:function(){MessageOperation.senddeletemsg(c)},replymsg:function(){MessageOperation.replyMessage(c)},clearFileInput:function(){c[0].value=""},chatconsent:function(){var e=c.attr("data-url"),t=parseInt(80*screen.width/100),n=parseInt(77*screen.height/100),o=(screen.width-t)/2,a=(screen.height-n)/2;window.open(e,null,"popup,width="+t+",height="+n+",left="+o+",top="+a)}})[c.attr("documentclick")]()}catch(e){}});var isComposing=!1,hasCompositionJustEnded=!1,brow_lang=$Support.getParent().$ZSIQUtil.getBrowserLanguage();Gator(document).on("keydown","[dockeydown]",function(e){var t=$(this),n=t.attr("dockeydown"),o=$Support.Util.getKeyCode(e);if(229==o&&hasCompositionJustEnded)return!1;hasCompositionJustEnded=!1,27==o&&$Clickoutside.handleEscape(e),{textarea:function(){$Support.Util.handleKeyDown(t,o,e)},captcha:function(){13==o&&($Support.addVisitor(),e.preventDefault())},pasteimage:function(){27==o&&($Support.Util.hidePasteUI(),e.preventDefault())},dropdown:function(){$Support.Util.handleDrpdwnEvent(t,o,e)},triggermail:function(){$Support.Util.sendMail(e,t)},removeError:function(){t.removeClass("errfield")},searchfaq:function(){27==o&&t.parent().find(".sqico-close").trigger("click")}}[n]()}).on("compositionstart",function(e){var t=$(e.target);isComposing=!0,t.attr("dockeyup")&&$Support.toggleSendButton(t)}).on("compositionend",function(e){hasCompositionJustEnded=!(isComposing=!1)}).on("compositionupdate",function(e){var t=$(e.target);t.attr("dockeyup")&&$Support.toggleSendButton(t)}),$(document).on("keyup","[dockeyup]",function(e){var t=$Support.Util.getKeyCode(e);if(!isComposing&&!hasCompositionJustEnded||(hasCompositionJustEnded=!1,"13"!=t)){var n=$(this);({textarea:function(){$Support.Util.handleTextareaEnter(n,t,e,function(){$Support.startChat(n)})},sendmessage:function(){$Support.handleSendMessage(n,t,e)},sendeditmsg:function(){$Support.handleSendMessage(n,t,e,function(){MessageOperation.sendeditmsg(n)},function(){MessageOperation.handleEditMessage(n)})},reopenchat:function(){$Support.handleReopenWaitingUI(n,t)},leavemessage:function(){$Support.Util.handleTextareaEnter(n,t,e,function(){$Support.handleLeaveMessage(n)},!0)},triggermsg:function(){$Support.handleTriggerMsg(n,t,e)},missedleavemsg:function(){$Support.Util.handleTextareaEnter(n,t,e,function(){$Support.missedLeaveMsg(n)},!0)},feedback:function(){CallImpl.isCallWithChat?$Support.Util.handleCallFdbEnter(n,t,e):$Support.Util.handleFeedback(n,t,e)},triggermail:function(){$Support.Util.handleSendMail(n,t,e)},handlepasteimage:function(){PasteImage.handlepasteimage(n)},searchfaq:function(){$FAQ.searchFAQ(n,e)},validateConversation:function(){ZSIQConversationForm.validateConversation(n,e)}})[n.attr("dockeyup")]()}}),$(document).mousedown($Support.Util.triggerAdditionalFileDownload),Gator(document).on("blur","[docblur]",function(e){var t=$(this);({email:function(){ZSIQConversationForm.isOldFormView()?$Support.Util.validateFields(t.parent()):$Support.Util.isFormsUI()&&ZSIQConversationForm.checkInputVal(t)},custominput:function(){if(ZSIQConversationForm.isOldFormView())return $Support.Util.validateFields(t.parent()),void $Support.Util.handleInputChange(t.attr("id"),t.val());ZSIQConversationForm.checkInputVal(t)},required:function(){$Support.Util.validateFields(t.parent())},checkInputVal:function(){ZSIQConversationForm.checkInputVal(t)}})[t.attr("docblur")]()}),Gator(document).on("keydown",function(e){var t=$Support.Util.getKeyCode(e);27==t?($Clickoutside.handleEscape(e),CommonUtil.handleEscape(e)):13===t&&$('[btn-type="siq-ok-btn"]').trigger("click")}),Gator(document).on("keyup",function(e){try{"Escape"==e.key&&SiqAVRouter&&SiqAVRouter.container.commonImpl.getActiveCallData()&&SiqAVRouter.container.mediaUIHandler.checkAndSwitchFullScreen(SiqAVRouter.container.commonImpl.getActiveCallData(),e)}catch(e){}var t=$(e.target);t.filter("[data-validate*='required']").length&&(""===$.trim(t.val())?t.next().addClass("req"):t.next().removeClass("req"))}),Gator(document).on("focusin",function(e){KeyHandler.winfocus=!0,$Support.iswindowfocused=!0,Message.stopBlinking()}),Gator(document).on("focusout",function(e){KeyHandler.winfocus=!1,$Support.iswindowfocused=!1});var wheel=void 0!==window.onwheel?"wheel":"mousewheel";function bindDragDropEvents(){CommonUtil.isAllowFileSharing()&&($Support.isNewHeader()&&jQuery.event.addProp?jQuery.event.addProp("dataTransfer"):jQuery.event.props.push("dataTransfer"),$Support.container.on({dragover:function(e){"slider"!==e.srcElement.getAttribute("data-type")&&(e.preventDefault(),$UI.showDragDropUI())},drop:function(e){e.preventDefault();var t=ZSIQConversationManager.getcurrchatwinobj(),n=t.chatID;-1!=n&&n&&"pastconv"!=t.chatstatus&&$Support.Util.handleDropEvent(n,e),$UI.hideDragDrop()},dragleave:function(e){$UI.hideDragDrop()}}))}function handlePaste(){CommonUtil.isAllowPasteImage()&&$("#msgarea").on("paste",function(e){PasteImage.onPaste(e,this),e.stopImmediatePropagation()})}function handleDrag(){if(!$Support.isMobileWidth()){var t=$("header"),n=0,o=0,a=0,i=0;t.on("mousedown.drag",function(e){"INPUT"!==e.target.tagName&&(a=e.pageX,i=e.pageY,t.on("mousemove.drag",function(e){n=e.pageX,o=e.pageY,parent.$ZSIQChatWindow.handleDrag(a-n+"#"+(i-o)),e.stopImmediatePropagation()}),e.preventDefault(),t.on("mouseup.drag",function(e){r(e)}).on("mouseleave.drag",function(e){r(e)}))})}function r(e){parent.$ZSIQChatWindow.cacheChatDivPosition(),t.off("mousemove.drag mouseleave.drag"),e.stopImmediatePropagation()}}Gator(document).on(wheel,"[docwheel]",function(e){var t=$(this);({handlescroll:function(){try{scrollHandler.init(t,e),CommonUtil.debounce(function(){MessageOperation.handleMsgDivScroll(t)},500)()}catch(e){}},removeUnread:function(){$Support.Util.checkAndRemoveUnreadDIV()}})[t.attr("docwheel")]()}),$(window).resize(function(){$Support.Util.handleResize(),$Support.Util.checkWindowVisibility()}),Gator(document).on("keypress","[onenter]",function(e){if("13"==(e.keyCode?e.keyCode:e.which)){var t=$(this),n=t.attr("onenter");$Support.Util.handleEnterOnFocus(e,t,n);var o={updateuserdetails:function(){$Support.checkAndUpdateInfo(t.parents(".editfields").find('[documentclick="updateuserdetails"]'))}};o[n]&&o[n]()}}),KeyHandler={isWindowFocused:function(){return KeyHandler.winfocus}},$(document).on("change","[docchange]",function(e){var t=this;({attachment:function(){ZSIQFileUpload.destroyBotConfig(),ZSIQFileUpload.handleFileUpload(t,e)}})[$(t).attr("docchange")]()}),$(document).on("focus","[docfocus]",function(e){var t=$(this);({inputFocus:function(){t.parent().addClass("sel")}})[t.attr("docfocus")]()}),$(document).on("animationend","[docanimationend]",function(e){var t=$(this),n=t.attr("docanimationend"),o={handleMsgAnimationEnd:function(){t.removeClass("replymsge_anim")}};o[n]&&o[n]()}),Gator(document).on("dblclick","[ondblclick]",function(e){var t=$(this),n=t.attr("ondblclick"),o=$(e.target),a={replymsg:function(){"message"==t.attr("data-field")&&"msgholder"!=o.attr("proptype")&&MessageOperation.replyMessage(t,!0)}};a[n]&&a[n]()}),$(document).on("mouseenter","[dochover]",function(e){var t=$(this),n=t.attr("dochover"),o={setmsgactionpos:function(){MessageOperation.setMsgActnPos(t),e.stopPropagation()}};o[n]&&o[n]()});$ThemeHandler={},$ThemeHandler.theme={updateContainer:function(){$(".siqembed").remove(),$("body").append($Temp.getCloseWindowHTML()).append($Support.container=$($Temp.getContainerHTML())),$UI.focusMinimizeWindow()},updateHeader:function(e){(t=$Support.container.find("header")).length&&t.remove(),$Support.container.prepend($Temp.getHeaderHTML(e)),$Support.toggleBackArrow();var t,o=$Support.getParent();o.$ZSIQChat.getWidgetData().embedobj.isFixedHeaderEnabled?o.$ZSIQWidget.getWidgetObject().isDraggable?handleDrag():(t=$Support.container.find("header")).addClass("nodrag"):handleDrag();$("#zsiq_customcss").remove(),$("body").append(this.getCustomColor()),$Support.Util.handleCompanyLogo(e)},updateInnerHeader:function(e){var t=$Support.container.find("header");$Support.container.removeClass("outerwin"),t.length?this.animateHeader(e):this.updateHeader(e)},updateBody:function(e,t){$Support.container.append($Support.contentdiv=$($Temp.getBodyHTML(e,t))).append($Support.convlistcontainer=$($Temp.getConversationContainerHTML())).append($Support.convtranscontainer=$($Temp.getConversationTranscriptContainerHTML())),$Support.bindScrollForConversationListContainer(),$Support.chatdiv=$("#msgdiv"),$Support.chatmaindiv=$("#msgmaindiv"),$Support.composer=$("#msgarea");var o=$Support.getParent().$zv;o.isChatwindowOpen&&"2"!=ZSIQConversationForm.getFormType()&&($Support.composer.text(o.question),document.querySelector('[btntype="chat"]').click())},updateFooter:function(){$Support.container.find("footer").remove().end().append($Temp.getFooterHTML()),!$Support.isConversationUIFocussed()&&$.isEmptyObject(ZSIQConversationManager.getcurrchatwinobj())||$Support.isFAQEnabled()||$Support.container.find("footer").hide(),$Support.container.find("#showsiqchatui").remove().end().append($Temp.getConversationCreateChatIConHTML()),this.populateSendBtn(),$Support.Util.handleResize(),$Support.Util.isCampaignEnabled()&&($Support.subscribe=!1,$("#newsletter").on("change",function(){$Support.subscribe=$(this).is(":checked")}));var e=$("#chatconsent");$Support.Util.getChatConsentStatus()&&1==e.length&&$("#chatconsent").on("change",function(){1==$(this).is(":checked")?$Support.toggleSendButton($Support.getComposer()):$Support.Util.removeSendClickAction()})},updateDeptDropdown:function(){var e=$("#sqico-drpdwn");if(e.length){e.dropdown({options:$Support.getEmbedDepartments(),purpose:"department",defaultval:LSResource.getRealValue("ne.chosedepartment")});var t=$Support.getParent().$zohosq.nonce;t&&$Support.contentdiv&&$Support.contentdiv.find('[purpose="department"]').next("#dropcontent").find("li").attr("nonce",t)}},animateHeader:function(e){var t=$Support.container.find("header"),o=t.find(".cmplogo");o.removeClass("siq_botimg"),e.attendername&&(t.find("#attname").html(getEscapedText(e.attendername)).attr("title",e.attendername),t.find(".cmpylogo").removeClass("sqico-chat").addClass("sqico-user"));var n=getEscapedText(e.aboutme||""),i=n?"":"noaboutme",r='<div class="txtelips siq-about-me" id="attabtme" title="'+n+'">'+Smiley.replace(n)+"</div>";t.find("#attabtme").replaceWith(r),t.removeClass("noaboutme").addClass(i).removeAttr("header-type");var a=$Support.isUserLogoEnabled("",e);if((e.image_fkey||e.userimg)&&a){t.removeClass("nologo");var s=e.image_fkey?$Support.Util.getPhotoURL(e.image_fkey,e.attendername):e.userimg;o.removeAttr("style").find("#complogo").attr("src",$Support.Util.getUserImageWithNPS(s)),!e.isBotChat||t.attr("header-type","bot")}else(e.chid||!a&&e.attendername)&&(t.removeClass("nologo").addClass("nologo"),o.removeAttr("style").find("#complogo").removeAttr("src"),$("#blur_userbg").hide().parent().removeClass("hide_fontico"));a&&e.attendername?o.attr("data-chttype","agent"):o.removeAttr("data-chttype")},showBanner:function(e,t,o,n,i,r){if(0!=e.length){var a=$Support.contentdiv||ZSIQConversationManager.getcurrchatwinobj().contentdiv,s=!1;a.find("#info_banr").length||(s=!0,a.prepend($Temp.getBannerHTML(e,t,i,r)),e=""),$Support.Util.showInfoBanner(e,t,s,o,n)}},hideBanner:function(e,t){var o=$Support.contentdiv||ZSIQConversationManager.getChatWinObjById(t).contentdiv;(o=o||ZSIQConversationManager.getcurrchatwinobj().contentdiv).find("#info_banr").slideUp(500,function(){$(this).remove(),"function"==typeof e&&e()})},showTimerBanner:function(e){clearTimeout($Support.Util.bnrtimer),$Support.contentdiv.append($Temp.getTimerBannerHTML(e))},populateSendMail:function(e){var t=ZSIQConversationManager.getChatWinObjById(e.parents(".siq_content").attr("data-id")),o=this,n=t.contentdiv,i="chatendmail"==e.attr("id")?n.find(".chtlnks"):n.find(".txtarewrap"),r=n.find("#smailbx");r.length||i.before(r=$($Temp.getSendMailHTML()));var a=$Support.EmbedObj.visitoremail||"";r.find("input").val(a),$Clickoutside.bindclick(function(){o.hideUtilityDiv(r)},"smailbx",e.attr("id"))},populateSendMailConfirm:function(e,t){var o=ZSIQConversationManager.getChatWinObjById(t),n=o.contentdiv||$Support.contentdiv,i=this,r=!1,a=n.find(".usrinpt"),s=n.find(".infomsg.chtend");(a=a.length&&-1!=o.chatID?a:s).hasClass("chtend")&&(a.hide(),r=!0);var c=n.find("#consentbannerdiv");"gtranslateconsent"==c.attr("cattr")&&(c.remove(),$Support.Util.calculateTextareaHeight(o),c=n.find("#consentbannerdiv")),c.length||a.before(c=$($Temp.getSendMailConfimHTML(e,t))),$Support.Util.calculateTextareaHeight(o),$Clickoutside.bindclick(function(){i.hideUtilityDiv(c,!0,r,o)}.bind(o),"consentbannerdiv","smailbx")},populateSmiley:function(e){Smiley.showSmileyList()},hideUtilityDiv:function(e,t,o,n){e.animate({bottom:"-60px",opacity:"0"},400,function(){e.remove(),t&&!o&&$Support.Util.calculateTextareaHeight(n),o&&n&&n.contentdiv.find(".infomsg.chtend").show()})},animateUtilityDiv:function(e){e.animate({bottom:"82%",opacity:"1"},400,function(){e.find("input").focus()})},showUserEditUI:function(e,t,o){if(ZSIQConversationForm.isOldFormView()){var n=$Support.contentdiv.find(".editfields");if(n.length&&!n.hasClass("hidemaskanim"))return;$Support.contentdiv.find(".maskdiv").remove().end().prepend($Temp.getUserEditHTML(e)),-1==$Support.EmbedObj.department&&$UI.populateDropDown(),t||$Support.Util.handleCustomHTML(!0),$Support.Util.calculateTextareaHeight();var i=$("#edituserdetails");i.length&&i.find(".siq-input-text-box").first().focus()}else!ZSIQConversationForm.checkContextInitiated()&&ZSIQConversationForm.fetchFieldsToEdit(t,o)},hideUserEditUI:function(){$Support.enableTextarea(),$UI.hideMaskDiv()},hideMaskDiv:function(){var e=$Support.contentdiv.find(".maskdiv").addClass("hidemaskanim");$Support.Util.removeDiv(e),$Support.contentdiv.removeClass("siq_popup")},showCaptcha:function(e){if($Support.contentdiv&&null!=CommonUtil.getCaptcha(e)){var t=$Support.contentdiv,o=$Temp.getCaptchaHTML(e),n=t.find(".maskdiv");n.length?n.html(o):t.prepend('<div class="maskdiv captcha">'+o+"</div>")}},hideCaptcha:function(){if($Support.contentdiv){var e=$Support.contentdiv.find(".captcha").addClass("hidemaskanim");$Support.Util.removeDiv(e)}},showWaitingDialog:function(){if(!(!$Support.waitingtime||$Support.isBotChat||$Support.proactive&&-1!=$Support.EmbedObj.chatID))return clearTimeout($Support.Util.bnrtimer),{text:function(){$Support.contentdiv.prepend($Temp.getWaitingTextHTML()),$UI.wait_div=$("#wait_div")},video:function(){$(".content").prepend($Temp.getWaitingTextHTML()).animate({top:"auto"},400)}}[$Support.EmbedObj.waitaction]()},populateCWaitHandler:function(){var e=$Support.contentdiv;if($Support.cwaitmsg){var t=e.find("#cwaitmsg");if(t.length)return void t.html($Support.cwaitmsg);e.find("#info_banr").after($Temp.getWaitHandlerHTML())}},removeCWaitHandler:function(){$("#cwaitmsg").remove()},populateVisitorQuestion:function(e,t){var o=ZSIQConversationManager.getChatWinObjById(t),n=$Support.EmbedObj,i=o.visitorname||(ZSIQTranscript.isInValidVisitorName(n.visitorname)?"":n.visitorname),r=o.question,a=o.istrigmsg&&ZSIQConversationForm.checkContextInitiated();if(r||$Support.getTriggerCookie()){var s=n.vwmsid;(o.istrigmsg||o.proactive)&&(i=o.triggername,r=e||o.pmsg,s=o.triggername),r=getEscapedText(r),o.istrigmsg&&!o.isbottrigmsg&&"string"==typeof r&&(r=r.replace(/&lt;br&gt;/g,"<br>"));var c={sender:s,dname:i,msg:Message.getDisplayContent(r),isques:a?"":o.question,restrict_msgsanitize:!0};$BotImpl.formatAndDisplay(c,t),o.presender=s}},checkAndShowBotTyping:function(e,t){$Support.isBotAvailable(e)&&(t&&$BotImpl.disableComposer(),ZSIQTranscript.showTyping({isautotyping:t}))},getInfoMsgHTML:function(e,t){return $Temp.getInfoHTML(e,t)},populateUserAction:function(e){if(e){var t=e.contentdiv;$Support.EmbedObj;e.setSoundConfig(),t.find(".usractions").remove().end().find(".usrinpt").prepend($Temp.getUserActionsHTML(e));var o=t.find("#mraction li"),n=o.length;n?1===n&&t.find("#moreaction").removeAttr("title").attr({documentclick:o.attr("documentclick"),class:o.attr("class"),title:o.attr("title")}).html(o.children()):t.find("#moreaction").hide(),this.populateSendBtn(LSResource.getRealValue("ne.send"),e.winid),(1!=n||!JSON.parse($Support.EmbedObj.eprops.icsound))&&$Support.Util.handleUnmute(e)}},removeUserActions:function(e){e&&e.contentdiv&&e.contentdiv.find(".usractions").remove().end()},getSoundHTML:function(e,t){var o=$Temp.getSoundHTML(t);return e&&(o=o.replace(/<li /g,"<span ").replace(/<\/li>/g,"</span>"),o=$(o).empty()),o},populateIcon:function(){$UI.removeSmileyIcon(),$Support.contentdiv.find("#smilelist").after($Temp.getIconHTML())},removeSmileyIcon:function(){$Support.contentdiv.find("#smiley").remove(),$("#action_icons").remove()},populateSendBtn:function(e,t){CommonUtil.isFooterEnabled()||$("footer").find(".floatrg").remove().end().append($Temp.getSendBtnHTML(e).replace(/{SQICOSEND}/g,t))},handleOfflineStatus:function(e,t,o){var n=$Support,i=(n.EmbedObj,n.contentdiv),r=ZSIQConversationForm.isOldFormView();ZSIQConversationManager.getcurrchatwinobj().contentdiv&&(i=ZSIQConversationManager.getcurrchatwinobj().contentdiv),i||($UI.init(e),i=n.contentdiv),t&&$Support.isOnlineChat()&&$UI.showBanner(n.getOfflineMessage(),!0,null);var a=i.find("#msgarea"),s=$Support.isFAQEnabled()?LSResource.getRealValue("ne.message.clicksubmit.icon"):LSResource.getRealValue("ne.message.clicksubmit");t&&!r&&(s=LSResource.getRealValue("ne.message.choose")),$Support.getJSAPIMessageHint&&(s=$Support.getJSAPIMessageHint()||s),a.attr("placeholder",s),$Support.isFAQEnabled()&&(a.parent().find("#sqico-send").remove(),a.after($Temp.getSendIcon(!0))),r?a.attr("dockeyup","leavemessage").val(null!=o?o:$("#msgarea").val()).parents(".msgbox").addClass("posrel"):a.attr("dockeyup","leavemessage"),a.removeAttr("dockeydown"),this.populateSendBtn(LSResource.getRealValue("ne.submit")),r&&!$Support.isFAQEnabled()&&$("footer").show(),""!=i.find("#msgarea").val()&&$("footer").find("em#sqico-send").attr("documentclick","leavemessage"),n.Util.setTextareaHeight()},handleMissedStatus:function(e,t,o){o=$.isEmptyObject(o)?ZSIQConversationManager.getcurrchatwinobj():o;var n=$Support,i=o.composer||$("#msgdiv");i.removeAttr("disabled").attr("placeholder",$Support.isFAQEnabled()?LSResource.getRealValue("ne.missed.placeholder.icon"):LSResource.getRealValue("ne.missed.placeholder")),i.removeAttr("dockeydown"),t||(e?o.showBanner(LSResource.getRealValue("ne.offlinemsg")):o.isdirectcall?$Support.showCallResponseBanner(DynamicMsg.fillValues(n.EmbedObj.call_messages.agents_busy,"",!0)):o.showBanner&&o.showBanner(DynamicMsg.fillValues(n.EmbedObj.missedmessage,"",!0))),this.removeUserActions(o),o.contentdiv&&o.contentdiv.addClass("missed").find('[proptype="msgarea"]').attr("dockeyup","missedleavemsg"),$TH.populateSendBtn(LSResource.getRealValue("ne.submit"),o.winid)},populateFeedbackHTML:function(e){if(!CallImpl.isCallWithChat){var t=$Support.contentdiv;t.find(".sqico-edit").remove();var o=JSON.parse($Support.EmbedObj.eprops.feedback[0]),n=$Support.israting,i=$Support.isfeedback;if(!(o||n||i)||0==n&&0==i)this.emptyFeedback();else{$Support.isfeedbacksent=!i,$Support.contentdiv.removeClass("feedback_popup").addClass("feedback_popup");var r=!1===$Support.israting?$Temp.getFeedbackOnlyHTML():$Temp.getFeedbackHTML(!i);t.find(".maskdiv").remove().end(),t.find("#msgdiv").append(r),this.emptyFeedback(n),ZSIQTranscript.scroll("",$Support.chatmaindiv)}}},handleFeedbackBtn:function(){this.populateSendBtn(LSResource.getRealValue("ne.submit")),$("footer #sqico-send").before('<em documentclick="hidefeedback" class="hidemask">'+LSResource.getRealValue("common.cancel")+"</em>")},emptyFeedback:function(e){var t=$Support.contentdiv;t.find("div.usrinpt").remove(),$("footer #sqico-send").remove(),t.addClass("nofdbk"),e&&$("#fdbkarea + .sqico-send").hide()},updateCloseIcon:function(){$Support.container.find(".sqico-min").replaceWith($Temp.getCloseHTML())},showFdbkResponse:function(e){var t=e.chatmaindiv;if(Message.scroll(t),$Support.isfeedback){var o=DynamicMsg.fillValues($Support.EmbedObj.feedbackcomplete,"",!0)||LSResource.getRealValue("visitorchat.feedback.submit");e.showBanner(o,"psabs",!0)}this.feedbackAck(e)},feedbackAck:function(e){$Support.Util.hideFeedback(e),e.chatmaindiv.addClass("fdbalone"),e.chatmaindiv.find('.vismsg [purpose="name"]').removeAttr("documentclick")},getInfoMsgContent:function(e,t,o,n){var i=Message.getInfoHTML(e,t,o,n);return i?this.getInfoMsgHTML(i):""},showDragDropUI:function(){if(!$Support.Util.isDragNotAllowed()){this.hideDragDrop();var e=ZSIQConversationManager.getcurrchatwinobj();e.contentdiv&&e.contentdiv.prepend($Temp.getDragDropHTML())}},hideDragDrop:function(){if(!$Support.Util.isDragNotAllowed()){var e=ZSIQConversationManager.getcurrchatwinobj();e.contentdiv&&e.contentdiv.find("#dragmask").remove()}},getPreviewHTML:function(){return $Temp.getPreviewHTML()},displayInfo:function(e){$UI.showBanner(e)},getCustomHTML:function(e){var t=e.type||e.format||"text";return/^(phone|number|text|email|url|percentage|decimal|percent|website)$/.exec(t)?$Temp.getCInputHTML(e):{checkbox:function(){return $Temp.getCCheckBxHTML(e)},radio:function(){return $Temp.getCRadioHTML(e)},selectbox:function(){return $Temp.getCDropDwnHTML(e)},textarea:function(){return $Temp.getCTextareaHTML(e)},label:function(){return $Temp.getCLabelHTML(e)}}[t]()||""},getFormattedCustomobj:function(e){var t=e.meta||{},o=t.input_card||{};return{hint:o.placeholder,name:t.field_name,options:o.options,required:!t.skippable,type:o.type,visibility:o.visibility,maxlength:o.maxlength,style:o.style,question:t.msg}},showUploadProgress:function(a,s){var c=$Support.EmbedObj,p=ZSIQConversationManager.getChatWinObjById(s),d=a.fileobj,l=a.msgid;if(d&&"image/svg+xml"!=d.type){var m=d.name||a.filename,e=$('span[msgid="'+l+'"]'),u=c.vwmsid;if(this["fileprg"+l]||e.length){var t=a.prgval,o=parseInt(t.loaded/t.total*100),n=e.find(".file_prgs"),i=o/100*360;180<i&&n.addClass("gt50"),e.find(".size").html(getMemSize(t.loaded)+" of "+getMemSize(t.total)+" ("+o+"%)"),n.find(".pie:first-child").css({transform:"rotate("+i+"deg)","-webkit-transform":"rotate("+i+"deg)","-moz-transform":"rotate("+i+"deg)"})}else this["fileprg"+l]=!0,$Support.Util.getFileURL(d,function(e){var t,o,n={sender:u,dname:c.visitorname,msg:{content:d.type},file:{size:d.size,purl:e,fName:m,progress:!0,msgid:l,comment:a.comment},previoussender:p.presender&&p.presender===u,msgid:a.msgid,att_type:a.att_type,chid:s||ZSIQConversationManager.getcurrchatwinChid(),reply_to:a.reply_to},i=-1!=d.type.indexOf("audio"),r=a.att_type&&"voice_note"==a.att_type;i&&r&&(o=(t=ZSIQAudio.init(n,s)).getHTML()),ZSIQTranscript.updateTranscript({html:ZSIQTranscript.getTranscript(n,"",s,o),sender:u},s),MessageOperation.removeReplymsgdiv(),t&&t.init(),p.chatstatus&&"missed"===p.chatstatus&&$Support.missedLeaveMsg("",s,r)})}},hideUploadProgress:function(e){var t=$('span[msgid="'+e+'"]');t.find(".file_prgs").removeClass("gt50"),t.removeClass("fprgs");var o=t.find(".size");o.html(o.attr("size")),delete this["fileprg"+e],$("#"+e).find('[proptype="readrec"]').removeClass("dn"),MessageOperation.removeReplymsgdiv(),ZSIQTranscript.scroll()},updateParentFontFamily:function(){$Support.Util.updateParentFontFamily()},updateQuesArea:function(){this.populateSendBtn(),$Support.contentdiv.find(".msgbox").html($Temp.getQuesAreaHTML()),$Support.composer=$("#msgarea")},updateChatEndMsg:function(e){if(!e||!e.isdirectcall){e=e||{};var t=$Support.Util.isPreview()?$Support.chatmaindiv:e.chatmaindiv;t&&t.addClass("chtcomp").after(e.chatendmsg=$($Temp.getChatEndHTML("",{chid:e.chatID,vid:e.visitorID}))),$Support.Util.handleUnReadScroll()}},updateVisitorName:function(t){var o=getEscapedText(t.name),n=$Support.Util.CheckAllDefaultFieldsDisabled()?'<em class="sqico-edit" documentclick="userdetails" title="'+LSResource.getRealValue("ne.title.edit")+'"></em>':"";o&&$Support.container.find('[proptype ="contentdiv"]').each(function(){var e=$(this);e.find('.vismsg div[purpose="name"]').html(o+n),e.find('[proptype="visname"]').text(t.name)})},getBusinessHrInfo:function(){var e=$Support.EmbedObj;if(!e.bushrstatus)return"";var t=LSResource.getRealValue("ne.offlinemsg"),o=e.bushrtiming;if(!o)return t;var n;for(var i in o){var r=o[i];r.length&&(isUndefined(n)&&(n=i),o[n][0]!==r[0]&&!1)}return $Temp.getBusnsInfoHTML(o[n][0])},setSoundConfig:function(){var e=$Support.EmbedObj,t=$Support.LSDB.getFromSession(e.chatID+"_sound");e.setSoundConfig(t)},addGroupIcon:function(){$Support.container.find("#complogo").after($Temp.getGroupIconHTML())},removeGroupIcon:function(){$Support.container.find("#complogo").next(".sqico-grpico").remove()},getCustomColor:function(){var e=parent.$zohosq.nonce?'nonce="'+parent.$zohosq.nonce+'"':"",t='[focus=""]:focus-visible { -moz-box-shadow: inset 0 0 0 100px rgba(255, 255, 255, 0.3); -webkit-box-shadow: inset 0 0 0 100px rgba(255, 255, 255, 0.3); box-shadow: inset 0 0 0 100px rgba(255, 255, 255, 0.3);}';if(4==$Support.getThemeID()){var o='<style id="zsiq_customcss"'+e+">"+(l=$Support.EmbedObj.isaccessibilityenabled&&!$Support.Util.isPreview()?t+='[ifocus=""]:focus-visible { background-color: rgba(255,255,255,0.1) !important;':"")+"</style>";return l?o:""}var n=$Support.EmbedObj.eprops,i=parent.$zv.embedtheme||n.color[1].code,r=$Support.Util.getTextColor(i),a=r.text_color,s=r.icon_color,c=$Support.Util.getRGB(i),p="",d=c[0]+", "+c[1]+", "+c[2],l="";$Support.EmbedObj.isaccessibilityenabled&&!$Support.Util.isPreview()&&(l=$Support.Util.isDarkTheme(c[0],c[1],c[2])?t:'[focus=""]:focus-visible { -moz-box-shadow: inset 0 0 0 100px rgba(0, 0, 0, 0.3); -webkit-box-shadow: inset 0 0 0 100px rgba(0, 0, 0, 0.3); box-shadow: inset 0 0 0 100px rgba(0, 0, 0, 0.3);}',l+='[ifocus=""]:focus-visible { background-color: rgba('+d+",0.1) !important;}");"#0066cc"!=i&&(p='header, .win_close, .emtpg_btn em, [themeid="9"] header:after, [themeid="10"] header:after, .buble_bg .msgbx, .siqc_edt 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background-color: #fff6f6; border-color: #ffc3c3;}.content .errfield#sqico-drpdwn{ border-color: #f65b5b;}input[type="text"]:focus, .content .sqico-drpdwn a:focus { border-color: #ccc; outline: none;}.sqico-drpdwn ul, .content .sqico-drpdwn {   position: absolute; width: 100%;  z-index: 1;color:#444;}.content .sqico-drpdwn{ position: relative;height: 44px; line-height: 42px; width: auto;  z-index: 4; background-color: #f4f4f4; border-radius: 8px; }.sqico-drpdwn a, .sqico-drpdwn a:hover { display: block; padding: 0 13px; width: 100%;  border: solid 1px #e3e3e3;  border-radius: 8px;height: auto; }.sqico-drpdwn ul { width: 97.35%; width:calc( 100% - 56px ); left: 26px; position: fixed;max-height: 174px; overflow: auto; display:none;padding: 0;}.sqico-drpdwn li:first-child{ padding-top: 12px;}.sqico-drpdwn li { padding: 11px 120px 11px 14px; cursor: pointer; line-height: normal;height: 40px; border-radius: 0; font-size: 14px;}.sqico-drpdwn li:hover, .sqico-drpdwn li.atsel { background-color: #eaeaea;}div.sqico-drpdwn.zindrp{ z-index:inherit; border-radius: 8px 8px 0 0; box-shadow:0 1px 3px 0 #ccc;}div.sqico-drpdwn.zindrp ul{ border-radius: 0 0 8px 8px; max-height: 169px; box-shadow: 0 2px 3px 0 #ccc; border-top-color:#edf4f8; z-index: 11112; background-color: #f4f4f4; }[themeid="4"] .content .zindrp, [themeid="4"] div.sqico-drpdwn.zindrp ul {background-color: #f4f4f4;}.zindrp.btmalign em.req{ border-radius: 0 0 8px 8px;}[data-validate*="required"] + em.req, .sqico-drpdwn[data-validate*="required"] .req { position: absolute; border-left: 2px solid #fe8d8d; border-radius: 15px; height: 42px; left: 0; padding-left: 9px; top:1px;}.fdbck_star, .sqico-drpdwn.zindrp ul, .content .sqico-drpdwn a, .smileydiv, .zindrp.sqico-drpdwn ul { border-color: #e3e3e3; }.content > div, footer span, footer a, .sqico-drpdwn:before, .desc, .sqico-enter, .content .sqico-drpdwn a{color:#777;}input[type="text"].errfield:focus, textarea.errfield:focus{background-color: #fff;}.content .errfield.sqico-drpdwn a, .content .errfield.sqico-drpdwn{transition: all 0.5s cubic-bezier(1, 0.7, 0.5, 1); -moz-transition: all 0.5s cubic-bezier(1, 0.7, 0.5, 1); -webkit-transition: all 0.5s cubic-bezier(1, 0.7, 0.5, 1);}.siqc_usrimg{height:49px;width:49px;display: inline-block;vertical-align: middle;position: relative;border-radius: 100%;overflow: hidden;box-shadow: 0 0 0 0.6px rgba(170, 170, 170, 0.5);z-index: 1;}#action_icons  span:hover:before, .chtend a, .chtend a:before { color: #0091ff; }[themeid="4"] input[type="text"], [themeid="4"] textarea { background-color: rgba(255, 255, 255, 0.80);  border: solid 1px #e3e3e3; }[themeid="4"] div.sqico-drpdwn.zindrp ul {left: 26px;width: calc( 100% - 52px ); }[themeid="4"] input[type="text"].errfield, [themeid="4"] textarea.errfield, [themeid="4"] .content .errfield.sqico-drpdwn { background-color: #fedddd; border-color: #f07777; }[header-type="bot"] .blur_userbg, [cwview="convchat"] .blur_userbg, [cwview="msgarea"] .blur_userbg, .siq_content .blur_userbg {position: absolute;height: 100%;width: 100%;filter: blur(5px); display: inline-block; left: 0; z-index: -1; top: 0; }.skipdrag .siqc_edt { bottom: 100px; }.skipdrag .faq .siqc_edt {bottom: 135px;}</style>';$("body").append(e)}var i=($Support.isParentIframe()?"":" emfullwindow")+" emwin";return i+=CommonUtil.isFooterEnabled()?" faq":"",i+=$Support.isNewHeader()?" zsiq-newtheme":"",i+=$Support.Util.isPreview()?" newpreview":"",$Support.isSignature($Support.EmbedObj)&&$("body").addClass("signature_embed"),$Support.isFullViewEmbed()&&$("body").addClass("fullview_embed"),i+=t._ISRTLSUPPORTEDLANG?" zsiqrtl_lang":"",ZSIQWindowView.isOnlyCall()&&$("body").addClass("zsiqdircall"),ZSIQWindowView.isChatWithCall()&&$("body").addClass("zsiqcallchat"),['<section id="window-ribbon" themeid="'+$Support.getThemeID()+'" class="siqembed siqc-convert outerwin'+i+$Support.getEmbedSizeClass()+'"></section>'].join("")},getCloseWindowHTML:function(){var e="hide"===$Support.getParent().$zv.closebutton?"hide-close":"";return $("body").find(".win_close").remove(),'<div id="min_window" class="win_close sqico-larrow '+e+'" themeid="'+$Support.getThemeID()+'" documentclick="min_iframe" onenter="min_iframe" aria-label="'+LSResource.getRealValue("chatwindow.minimize")+'"'+_+">"+$Temp.getCloseSeasonalImage()+"</div>"},getHeaderHTML:function(e){e=e||{};var i=$Support.EmbedObj,t=JSON.parse(i.eprops.iclogo)?$Support.Util.getUserImageWithNPS(i.clogo):"",s=e.attenderimagefkey||e.imagefkey||e.image_fkey,a=e&&$Support.isUserLogoEnabled("",e)&&s?$Support.Util.getPhotoURL(s,e.attender):"",o=e&&e.attendername;a=!a&&e.isBotChat?ZSIQTranscript.getImageURL({sender:e.attender}):a;var c=e.isBotChat?$Support.Util.getUserImageWithNPS(a):a,n=(t=o?c:t)?"":"nologo";o=getEscapedText($Support.getChatWindowTitle(o));var l=getEscapedText(e&&(e.aboutme||e.attenderaboutme)||""),d=l?"":" noaboutme",r=!1;if(i.companywebsite){var p=i.companywebsite;r=!0}return['<header class="'+n+d+'" prop="header"><div class="headercont">','<div class="siq-convback sqico-larrow" id="showsiqconv" documentclick="showconvlist" onenter="showconvlist" style="display:none;" aria-label="'+LSResource.getRealValue("navigation.back")+'"'+_+'"></div>','<div class="cmplogo siq-company-logo" prop="clogo">',r?'<a id="compurl" href="'+p+'" target="_blank" rel="noopener noreferrer">':"",'<span class="sqico-user"><img src="'+t+'" height="49" width="49" id="complogo" class="cmn_mdl siq-company-logo" onload="$Support.Util.handleBlurImage(this)" /></span>',"</div>",r?"</a>":"",'<div class="header_txt">','<div class="txtelips siq-chat-attender-name" id="attname" role="header" title="'+o+'">'+o+"</div>",'<div class="txtelips siq-about-me" id="attabtme" title="'+l+'">'+l+'</div><div id="attabtme"></div>',"</div></div>",ZSIQWindowView.isCallFormSupported()?"":'<span class="siqchat-detl sqico-call" documentclick="audiocall" id="audiocall" style="display:none;" title="'+LSResource.getRealValue("audiovideo.audiocall")+'"></span>',"</header>"].join("")},getUserImageHTML:function(){var e=$Support.EmbedObj;return'<span class="sqico-user"><img src="'+(JSON.parse(e.eprops.iclogo)?$Support.Util.getUserImageWithNPS(e.clogo):"")+'" height="49" width="49" id="complogo" class="cmn_mdl siq-company-logo" onload="$Support.Util.handleBlurImage(this)" /></span>'},getBodyHTML:function(e,i){var t=$Support.getJSAPIMessageHint(),s=$Support.EmbedObj,a=$Support.isSignature(s),o=s.isformremoval,c=ZSIQWindowView.isOnlyCall()||$Support.isCallForm,n=c?s.call_status:s.status,l=0==n?$Support.isFAQEnabled()?LSResource.getRealValue("ne.message.clicksubmit.icon"):LSResource.getRealValue("ne.message.clicksubmit"):LSResource.getRealValue("ne.message.hitenter"),d=t?'placeholder="'+t+'"':'placeholder="'+l+'"',r=t?'aria-label="'+t+'"':'aria-label="'+l+'"',p=s.chat_without_questionenabled&&!this.getFieldHTML()&&!(!s.lastdeptid&&-1==s.department);if(p=p&&($Support.oldformemptyfield=!0),!ZSIQConversationForm.isOldFormView()&&!c||$Support.oldformemptyfield)return'<section class="content chtanim siq_content'+(a?" algn_hgt":"")+'" proptype="siqemptybg"><div class="chtcont" id="msgmaindiv"><div class="disply_tbl"><div class="disply_cel" id="msgdiv">'+$Temp.getEmptySlate(n)+'</div></div></div><div class="usrinpt" id="msgbox_main">'+this.getFreeLogoHTML()+'<div class="txtarewrap"><textarea '+d+r+' purpose="question" custom= "question" info = "question" class="msgarea siq-message-textarea" id="msgarea" dockeydown="textarea" dockeyup="textarea"  data-validate="required"></textarea>'+this.getSendIcon(!n,n)+'<div class="smile_list siq-smileys-section" id="smilelist" style="display: none;"></div></div></div></section>';if(e)return'<section class="content siq_content"></section>';s=$Support.EmbedObj;var u="content posrel siq_content siqforms";(a=$Support.isSignature(s))&&(u+=" algn_hgt ");var m=ZSIQWindowView.getEProps(c),v=s.pprops.chatcookiepolicyurl,g=ZSIQWindowView.isOnlyCall(),b=s.call_status,h=g&&"convlist"==$Support.container.attr("cwview"),f=b?h?"common.call":"av.info.callnow":"av.info.voicemsg",q=b?"sqico-call":"sqico-record",S=$Support.Util.getChatConsentStatus()&&!b,y=!s.lastdeptid&&-1==ZSIQWindowView.getDepartment()&&1<$Support.getOrderedDepartmentList().length||i,R=ZSIQWindowView.isCallFormSupported()?'<span class="makecall flexC sel"'+(g?"":_)+(S?"":'documentclick="showonlycallconsent" onenter="showonlycallconsent"')+"><em>"+LSResource.getRealValue(f)+'</em> <span class="'+q+' flexM"'+(g?_:"")+"></span></span>":"";return['<section class="'+u+'" purpose="outer" proptype="siqform">',m.isname&&JSON.parse(m.isname[0])&&!o?this.getNameHTML(m.isname[1].ismandatory):"",m.isemail&&JSON.parse(m.isemail[0])&&!o?this.getEmailHTML(m.isemail[1].ismandatory):"",m.isphoneno&&JSON.parse(m.isphoneno[0])&&!o?this.getPhoneHTML(m.isphoneno[1].ismandatory):"",o?this.getFieldHTML():"",y?'<div id="sqico-drpdwn" class="sqico-drpdwn siq-dropdown" custom="department" info="department" data-validate="required"></div>':"",'<div class="msgbox" custom="question">',this.getQuesAreaHTML(n),0==n?this.getChatConsentHTML(v):"",o?"":this.getCampaignHTML(),"</div>",R,"</section>"].join("")},getOnlyCallConsent:function(){var e="",i="onlycallconsent";if($Support.Util.isShowPrivacyChatConsent()){var t=$Support.EmbedObj.pprops.chatcookiepolicyurl;e=LSResource.getRealValue("common.gdpr.agent.chatconsent2"),t&&(e="<a class='siq-lnmor sbold'  href='"+(t=-1==t.indexOf("http")?"http://"+t:t)+"' id='chatconsenturl' target='_blank' rel='noopener noreferrer'>"+e+"</a>"),e=LSResource.getRealValue("common.gdpr.agent.chatconsent1")+" "+e+" "+LSResource.getRealValue("common.gdpr.agent.chatconsent3")}else $Support.Util.isShowRecordingConsent()&&(e=getEscapedText($Support.EmbedObj.call_recording.call_consent_message)||LSResource.getRealValue("av.info.audiorecordingconsent.defaultvalue"),i="connectAudioCall");return this.getConsentHTML(e,i)},getConsentHTML:function(e,i){return'<div class="dc-ratingpop" id="onlycallconsent"><div>'+e+'</div><div class="btndiv"><span class="updatebtn" documentclick="'+i+'">'+LSResource.getRealValue("common.gdpr.agent.accept")+'</span><span class="c666 curP" data-type="cancel" documentclick="onlycallconsent">'+LSResource.getRealValue("common.gdpr.agent.decline")+"</span></div></div>"},getCallHistory:function(e){e.status=e.status||e.call_status;var i=-1!=["miss","cancel","reject"].indexOf(e.status),t="visitor"==e.initiated_by,s=t?"sqico-outgoing":"sqico-incomming",a=e.connected_time||e.pickup_time,o=e.duration||MyDate.timeDistance(e.end_time,a),c=e.departmentname||$Support.EmbedObj.brandname;return'<div class="call_dtlmain" id="call_dtlmain">'+(i?'<div class="call_dtl_ico flexC"><em class="sqico-missedcall"></em>'+(t?LSResource.getRealValue("embed.call.missinfo",c):LSResource.getRealValue("av.call.missedinfo"))+"</div>":'<div class="call_dtl_ico flexC"><em class="'+s+'"></em>'+LSResource.getRealValue("converation.call.oncall",o)+' </div><div class="call_dtl_ico flexC"><em class="sqico-faqdept"></em>'+c+"</div>")+'<div class="call_dtl_ico flexC"><em class="sqico-calendar"></em>'+MyDate.timeDifference(e.created_time)+", "+MyDate.getTime(e.created_time)+"</div>"+(i?"":'<div class="dc-info">'+LSResource.getRealValue("av.call.endinfo")+'</div><div class="chtlnks"></div>')+"</div>"},getMediaWaitingBanner:function(e){return'<div class="callbanner" id="callbanner" documentclick="showongingcall"><span>'+LSResource.getRealValue(e)+'</span><span id="banner_calltimer"></span></div>'},getFieldHTML:function(){var e=ZSIQWindowView.getVisitorFileds();$Support.fieldlist=e,($Support.getParent().$ZSIQUtil.getAPIValues()||{}).floatwindowfields&&ZSIQConversationForm.updateformconfig();for(var i=$Support.fieldlist||[],t={visitor_name:this.getNameHTML,visitor_email:this.getEmailHTML,visitor_phone:this.getPhoneHTML},s=i.length,a="",o=parent.$ZSIQUtil.getJWTToken(),c=0;c<s;c++){var n=i[c],l=n.meta||{},d=l.input_card||{},r=d.type||"",p=d.placeholder||"";if("department"!=l.field_name)if("subscribe"!=l.key&&"campaign"!=r){var u=!l.skippable;t[r]||((n=$TH.getFormattedCustomobj(n)).index=c),!o&&(a+=t[r]?t[r](u,"",p):$UI.getCustomHTML(n)),"selectbox"==n.type&&$("#sqico-cdrpdwn"+c).dropdown({options:n.options,purpose:"customdrpdwn",defaultval:n.hint||n.name||"Custom"})}else{var m=n.msg||l.msg;a+=this.getCampaignHTML(m)}}return a},getEmptySlate:function(e){var i="offline_bg",t=LSResource.getRealValue("cw.statustext.offline");return e&&(i="online_bg",t=LSResource.getRealValue("cw.statustext.online")),'<div class="content_mdl textC" id="emptybg"><span class="'+i+'"><em class="bg_shadow"></em>'+t+"</span></div>"},getQuesAreaHTML:function(e){if(ZSIQWindowView.isCallFormSupported())return"";var i=$Support.EmbedObj,t=e?"textarea":"leavemessage",s=e?'dockeydown="textarea"':"";if(ZSIQConversationForm.isOldFormView()){var a="",o="";i.chat_without_questionenabled&&!i.ques_conf.mandatory&&(a='<div class="chat_btn sqico-chat" documentclick="inichat" proptype="inichat">Chat now</div>',o="dn");var c=0==e?$Support.isFAQEnabled()?LSResource.getRealValue("ne.message.clicksubmit.icon"):LSResource.getRealValue("ne.message.clicksubmit"):LSResource.getRealValue("ne.message.hitenter");return['<div class="posrel siq-message-area '+o+'">','<textarea placeholder="'+(c=$Support.getJSAPIMessageHint()||c)+'"aria-label="'+c+'" class="msgarea siq-message-textarea" purpose="question" info="question" type="text" id="msgarea" '+s+" dockeyup="+t+'  data-validate="required charlimit 2048"></textarea>',this.getSendIcon(!e),"</div>"+a].join("")}var n=$Support.getJSAPIMessageHint(),l=n?'placeholder="'+n+'"':'placeholder="'+LSResource.getRealValue("ne.message.hitenter")+'"';return'<div class="usrinpt" id="msgbox_main">'+this.getFreeLogoHTML()+'<div class="txtarewrap"><textarea '+l+' class="msgarea siq-message-textarea" id="msgarea" dockeydown="textarea" dockeyup="'+t+'"  data-validate="required"></textarea>'+this.getSendIcon(!e)+'<div class="smile_list siq-smileys-section" id="smilelist" style="display: none;"></div></div></div>'},getNameHTML:function(e,i,t){i=i||"";var s="optional",a='docblur="checkInputVal"',o="",c=getEncodedText(t)||LSResource.getRealValue("ne.entername");!0===CommonUtil.parseToJSON(e)&&(s="required",a=' docblur="required"',o='iserrorfield="true"');var n=$Support.Util.isInValidVisitorName($Support.EmbedObj.visitorname)?"":$Support.EmbedObj.visitorname;$Support.EmbedObj;if(ZSIQConversationForm.isOldFormView()){i=i||"";s="optional";var l="";a="";return!0===CommonUtil.parseToJSON(e)&&(s="required",l=" ("+LSResource.getRealValue("ne.required")+")",a=' docblur="required"'),'<div custom="name" inputmode="text"  customid = "siq_name"><input type="text" value="'+getEncodedText(n)+'" id="visname" placeholder="'+c+l+'" aria-label="'+c+'" class="siq-input-text-box" '+a+i+' info="name" fieldname = "name" purpose="visitorname"  data-validate="'+s+' charlimit 100" tabindex="0"/>'+$Temp.getRequiredHTML()+"</div>"}return'<div custom="name" class="field_main posrel" field-type="text"><input type="text" class="input_field font15" value="'+getEncodedText(n)+'" '+o+' id="visname" '+a+i+' info="name" fieldname = "name" purpose="visitorname" data-validate="'+s+' charlimit 100" docfocus="inputFocus" dockeydown="removeError"/><span class="field_title font15">Name '+$Temp.getRequiredHTML(e)+"</span></div>"},getEmailHTML:function(e,i,t){$Support.EmbedObj;var s=!0===CommonUtil.parseToJSON(e)?"required":"optional",a=getEncodedText(t)||LSResource.getRealValue("ne.action.enteremail"),o=$Support.EmbedObj.visitoremail||"";return ZSIQConversationForm.isOldFormView()?['<div custom="email" customid = "siq_email">','<input type="text" id="visemail" value="'+o+'" class="siq-input-text-box" inputmode="email" placeholder="'+a+(1==CommonUtil.parseToJSON(e)?" ("+LSResource.getRealValue("ne.required")+")":"")+'" aria-label="'+a+'" info="email" fieldname = "email" purpose="visitoremail"  data-validate="'+s+' email charlimit 100" docblur="email" tabindex="0"/>'+$Temp.getRequiredHTML(),$Temp.getFetchMailHTML(),"</div>"].join(""):'<div custom="email" class="field_main posrel" field-type="text"><input type="text" id="visemail" value="'+o+'" '+(!0===CommonUtil.parseToJSON(e)?'iserrorfield="true"':"")+' class="input_field font15" info="email" purpose="visitoremail" data-validate="'+s+' email charlimit 100" docblur="email" docfocus="inputFocus" dockeydown="removeError"/><span class="field_title font15">Email'+$Temp.getRequiredHTML(e)+"</span>"+$Temp.getFetchMailHTML()+"</div>"},getFetchMailHTML:function(e){$Support.EmbedObj;return ZSIQConversationForm.isOldFormView()?$Support.EmbedObj.fetchid?'<div class="fetchmail" id="fetchmail"><span class="sqico-fb"></span><span class="sqico-gplus"></span></div>':"":$Support.EmbedObj.fetchid?'<div class="social_icons"><em class="sqico-fb"></em><em class="sqico-gplus"></em></div>':""},getPhoneHTML:function(e,i,t){$Support.EmbedObj;var s=$Support.EmbedObj.visitorphone||"",a=getEncodedText(t)||LSResource.getRealValue("cw.form.phone.placeholder");if(ZSIQConversationForm.isOldFormView()){var o="optional",c="",n="";return!0===CommonUtil.parseToJSON(e)&&(o="required",c=" ("+LSResource.getRealValue("ne.required")+")",n=' docblur="required"'),'<div custom="phone" customid = "siq_phone"><input type="text" value="'+s+'" class="siq-input-text-box" inputmode="tel" id="visphone" placeholder="'+a+c+'"aria-label="'+a+'" class="" '+n+' info="phone" fieldname = "phone" purpose="visitorphone"  data-validate="'+o+' phone" tabindex="0"/>'+$Temp.getRequiredHTML()+"</div>"}o="optional",n='docblur="checkInputVal"';var l="";return!0===CommonUtil.parseToJSON(e)&&(o="required",n=' docblur="required"',l='iserrorfield="true"'),'<div custom="phone" class="field_main posrel" field-type="text"><input type="text" value="'+s+'" '+l+' class="input_field font15" id="visphone" class="" '+n+' info="phone" purpose="visitorphone"  data-validate="'+o+' phone" docfocus="inputFocus" dockeydown="removeError"/><span class="field_title font15">Phone '+$Temp.getRequiredHTML(e)+"</span></div>"},getCampaignHTML:function(e){$Support.EmbedObj;return $Support.Util.isCampaignEnabled()||e?(e=e||LSResource.getRealValue("embed.campaign.label"),ZSIQConversationForm.isOldFormView()?['<div class="newsletter siq-newsletter txtelips" documentclick="newsletter">','<input type="checkbox" id="newsletter" name="Checkbox" />','<label for="newsletter" class="siq-checkbox-label txtelips" title="'+getEncodedText(e)+'"><span class="sqico-chkbx siq-checkbox"></span><em>'+getEncodedText(e)+"</em></label>","</div>"].join(""):'<div class="mT15 siq-newsletter elips pL15" documentclick="newsletter"><span class="posrel"><input type="checkbox" class="hide_fld" name="newsletter" id="newsletter"><span class="checkbox sqico-checkbox siq-check"><label for="newsletter" class="curP dib-mid" title="'+getEncodedText(e)+'">'+getEncodedText(e)+"</label></span></span></div>"):""},getChatConsentHTML:function(e){if($Support.Util.getChatConsentStatus()){var i=LSResource.getRealValue("common.gdpr.agent.offlineaccept2");e&&(e=-1==e.indexOf("http")?"http://"+e:e,i="<a class='siq-lnmor sbold' target='_blank' rel='noopener noreferrer' href='"+getEncodedText(e)+"'>"+i+"</a>");var t=LSResource.getRealValue("common.gdpr.agent.offlineaccept1","")+i;return['<div id="offlineconsent" class="newsletter siq-newsletter">','<input type="checkbox" id="chatconsent" name="Checkbox" />','<label for="chatconsent" class="siq-checkbox-label txtelips" title=""><span class="sqico-chkbx siq-checkbox"></span><em>'+(t=$Support.Util.getOfflineAPIConsent(t))+"</em></label>","</div>"].join("")}},getChatAreaHTML:function(){var e=$Support.getJSAPIMessageHint(),i=$Support.EmbedObj,t=$Support.isSignature(i),s=e||LSResource.getRealValue("ne.message.hitenter"),a='placeholder="'+s+'"',o='aria-label="'+s+'"';return['<section class="content chtanim siq_content'+(t?" algn_hgt":"")+'" data-id = "{CONTENTDIV}" proptype ="contentdiv" >','<div class="chtcont"  id="msgmaindiv" proptype="msgmaindiv" docwheel="handlescroll"><div class="disply_tbl"><div class="disply_cel" id= "msgdiv" proptype="msgdiv">',"</div></div></div>",'<div class="usrinpt" id="msgbox_main" proptype="msgbox_main">',this.getFreeLogoHTML(),'<div class="txtarewrap"><textarea '+a+o+' class="msgarea siq-message-textarea"  id="msgarea" proptype="msgarea" dockeydown="textarea" dockeyup="sendmessage" txtarea-id = "{TXTAREAID}"  data-validate="required"></textarea><div class="smile_list siq-smileys-section" proptype = "smilelist" id="smilelist" style="display: none;"></div></div>',"</div>","</section>"].join("")},getRecorderHTML:function(){return['<div class="siq-voice-note" id="{SQICOVOICENOTE}"  proptype="voicerecorder" >','<div class="siq-voice-player-action">','<span class="sqico-close curP" cntrl="cancelRecord" title="'+LSResource.getRealValue("common.cancel")+'" ></span>',"</div>",'<div class="flexG w100" id="sqico-canvas"></div>','<span class="flexC">','<em class="siq-record-icn fshrink mR10" id="recording-icon"></em>','<em class="mR10 siq-voice-color" id="sqico-timer"></em>',"</span>",'<span class="sqico-delico mL5 curP" cntrl="settings" style="display:none" ></span>','<span class="siq-voice-stop-icn curP" cntrl="stopRecord" title="'+LSResource.getRealValue("av.info.stop")+'"></span>','<div class="siqc-progress siqc-float siqc-shadow" style="display:none">','<div class="siqc-progress-item"></div>',"</div>","</div>"].join("")},getSendIcon:function(e,i){return $Support.isFAQEnabled()?'<span class="sqico-send siq-send-button" id="sqico-send" chatid="{SQICOSEND}" proptype = "sqico-send" title="'+LSResource.getRealValue(e?"embed.submit":"ne.startchat")+'" '+($Support.getComposer().val()?'documentclick="'+(e?"leavemessage":"textarea")+'" ':"")+(i?' style="display:none" ':"")+"></span>":""},getVisitorInputFieldCountHtml:function(){return($Support.EmbedObj||{}).restrict_visitor_input?'<span class="vis-input-count cur-non" proptype="vislimit"></span>':""},getIconHTML:function(e){var i=ZSIQConversationManager.getChatWinObjById($("#msgarea").attr("txtarea-id")),t="connected"===(e||i.chatstatus)&&-1!==i.visitorID,s=!i.composer.is(":disabled"),a=i.isBotChat,o=$Support.EmbedObj.eprops,c=JSON.parse(o.showsmiley)&&s?'<span class="sqico-smile" documentclick="smiley" id="smiley" proptype="smiley" title="'+LSResource.getRealValue("ne.title.emoji")+'"></span>':"",n=CommonUtil.isAllowFileSharing()&&t?'<span class="sqico-attach posrel" documentclick="attachfile" title="'+LSResource.getRealValue("ne.action.attachfile")+'">'+this.getSendFileHtml()+"</span>":"",l=t&&$Support.EmbedObj.isvoicenotesallowed&&o.isvoicenotesenabled&&!a?'<span class="sqico-microphone posrel" id="zsiq-voicenote" documentclick="voicenote" title="'+LSResource.getRealValue("av.info.sendvoicenote")+'"></span>':"";return'<div id="action_icons" proptype="action_icons">'+this.getVisitorInputFieldCountHtml()+c+l+n+'<span class="sqico-send siq-send-button" id="sqico-send" chatid="{SQICOSEND}" proptype = "sqico-send" documentclick="sendmessage" title="'+LSResource.getRealValue("ne.send")+'"></span></div>'},getUserActionsHTML:function(e){var i=$Support.EmbedObj.eprops;$Support.EmbedObj.isBetaPortal;return['<div class="usractions clearfix">','<div class="txtelips siq-typing-message" id="typgstatus" dochover="setToolTip" tooltip=""></div>','<div class="floatrg usractico">','<span class="sqico-more siq-menu siq-option-size" documentclick="moreaction" proptype="moreaction" id="moreaction"  title="'+LSResource.getRealValue("common.moreaction")+'"></span>','<span class="sqico-end siq-end-chat-button siq-option-size" documentclick="chatend"  title="'+LSResource.getRealValue("ne.title.chatend")+'"></span>',"</div>",'<ul class="mraction" proptype="mraction" id="mraction">',JSON.parse(i.icsound)&&EmbedSound.isPlayerEnable()?this.getSoundHTML(e.soundval):"",JSON.parse(i.icmail)?'<li class="sqico-smailico moreactn-hvr" documentclick="sendmail" id="sendmail" title="'+LSResource.getRealValue("ne.action.sendmail")+'">'+LSResource.getRealValue("ne.action.sendmail")+"</li>":"",CommonUtil.isAllowAssist()&&!e.isBotChat?'<li class="sqico-share_screen moreactn-hvr" documentclick="sharedesktop" id="sharedesktop" title="'+LSResource.getRealValue("embed.desktop.sharing")+'">'+LSResource.getRealValue("embed.desktop.sharing")+"</li>":"","</ul>","</div>"].join("")},getSoundHTML:function(e){return isUndefined(e)||-1!=e?'<li class="sqico-mute moreactn-hvr" documentclick="toggleaudio" purpose="sound" title="'+LSResource.getRealValue("ne.action.mute")+'">'+LSResource.getRealValue("ne.action.mute")+"</li>":'<li class="sqico-unmute moreactn-hvr" documentclick="toggleaudio" title="'+LSResource.getRealValue("common.unmute.title")+'" purpose="sound">'+LSResource.getRealValue("ne.action.unmute")+"</li>"},getFooterHTML:function(){var e,i=$Support.isFAQEnabled(),t=$Support.EmbedObj;if(i){var s=($Support.getParent().$ZSIQUtil.getAPIValues()||{}).articlecontent||{};e=getEscapedText(s.title||$Support.Util.getFAQLabel())}var a=CommonUtil.isFooterEnabled()?" faq_footer":"",o="",c=$Support.Util.getAccessibilityAttribute();t.ismulti_categoryenabled&&(t.resource_config.faq||{}).enabled&&(o='<div class="sqico-faqico" id="faqshow" proptype="faqs" documentclick="showresource" onenter="showresource"'+c+">"+(getEscapedText($ZSIQResouces.getFaqLabel())||"FAQs")+"</div>");var n="showfaq",l=e,d="";d=t.article_revamp_enabled?(t.resource_config.article||{}).enabled?'<div class="sqico-faqico" id="faqtab" proptype="articles" documentclick='+(n="showresource")+' onenter="'+n+'"'+c+">"+(l=getEscapedText($ZSIQResouces.getArticleLabel()))+"</div>":"":'<div class="sqico-faqico" id="faqtab" proptype="articles" documentclick='+n+' onenter="'+n+'"'+c+">"+l+"</div>";var r="";return(o||d)&&(r='<div class="sel sqico-chat" id="conv-tab" documentclick="showconversation" onenter="showconversation"'+c+'> <span class="txtelips">'+LSResource.getRealValue("ne.conversation")+'</span><span class="disIB"><span class="siqc_eletype"></span></span></div>'),['<footer class="clearfix'+a+'">',$Support.EmbedObj.sm?'<div class="floatlf"><span class="sqico-fb"></span><span class="sqico-tweet"></span><span class="sqico-gplus"></span></div>':"",this.getFreeLogoHTML(),CommonUtil.isFooterEnabled()?'<div class="faqdiv dsp_table">'+r+o+d+"</div>":"","</footer>"].join("")},getFreeLogoHTML:function(){var e=$Support.EmbedObj.isreopenenabled?"f-logo":"";return $Support.isAllowFreeLogo()?'<a target="_blank" id="siqfreelogo" href="'+_FREELOGOLINK+'"><div class="flogo '+e+'"><img src="'+CommonUtil.getStaticURL("/salesiq/images/portal/salesiqlogo_leal7QplfZFryJ6FIlVepeu7OftD7mt8q6exU6-34PB8prfIgodN67KcxXM9Y7JQ_.png")+'" class="siq_logo" /><em class="txtelips" title="'+LSResource.getRealValue("ne.litby.freelogo")+'">'+LSResource.getRealValue("ne.litby.freelogo")+"</em></div></a>":""},getSendBtnHTML:function(e){if(ZSIQWindowView.isCallFormSupported())return"";var i=$Support.EmbedObj.status,t=ZSIQConversationForm.isOldFormView();return i?t&&(e=e||LSResource.getRealValue("ne.startchat")):e=e||LSResource.getRealValue("ne.submit"),'<div class="floatrg"><em class="sqico-send siq-send-button" chatid="{SQICOSEND}" data-zcqa="send-icon" id="sqico-send" proptype = "sqico-send">'+(e||"")+"</em> </div>"},getBannerHTML:function(e,i,t,s){var a='<div class="info_banr'+(i?"":" relate")+' siq-info-banner" id="info_banr" proptype = "info_banr"';return t&&(a+='style="cursor:pointer;" documentclick="'+s.documentclick+'"'+s.attr+'="'+s.value+'"'),a+=">"+e+"</div>"},getSendMailHTML:function(){return['<div class="semail sqico-smailico siq-send-email-section" id="smailbx">','<input type="text" inputmode="email" class="siq-input-text-box siq-send-email-input" placeholder="'+LSResource.getRealValue("ne.action.enteremail")+'" info="email" data-validate="optional email" dockeyup="triggermail"/><em class="sqico-smail" documentclick="triggermail" title="'+LSResource.getRealValue("ne.action.sendmail")+'"></em>',"</div>"].join("")},getSendMailConfimHTML:function(e,i){var t=i||"";return['<div class="gltr-cont" id="consentbannerdiv" cattr="sendmailconfirm">','<span class="gltr-desc">'+LSResource.getRealValue("common.gdpr.emaildoubleoptin","")+"<em>"+e+"</em>?</span>",'<div class="gltr-done"><span class="gltr-srno" documentclick="triggermailconfirm" cattr='+e+" chid="+t+" >"+LSResource.getRealValue("common.yes")+'</span><span class="gltr-srno gltr-no" documentclick="triggermailconfirm" >'+LSResource.getRealValue("common.no")+"</span></div>","</div>"].join("")},getSmileyHTML:function(){var e='<div class="smileydiv" id="smileydiv">',i=Smiley.defaultsmileyobj;for(var t in i)e+='<div class="smlynone"><div title="'+i[t]+'" code="'+t+'" class="siqsly-'+i[t]+'"></div></div>';return e+="</div>"},getUserEditHTML:function(e,i){i=i||{};var t=$Support,s=t.EmbedObj,a=s.eprops,o=a.isname[1].ismandatory,c=a.isemail[1].ismandatory,n=a.isphoneno[1].ismandatory,l=s.isformremoval,d=e?LSResource.getRealValue("ne.update"):LSResource.getRealValue("common.continue");t.ismissed&&(d=LSResource.getRealValue("ne.submit"),c="true");var r=' onenter="updateuserdetails"';return['<div id="edituserdetails" class="chtcont maskdiv editfields">',$Support.Util.checkToShowField("isname","siq_name")&&!l?this.getNameHTML(o,r):"",$Support.Util.checkToShowField("isemail","siq_email")&&!l?this.getEmailHTML(c,r):"",$Support.Util.checkToShowField("isphoneno","siq_phone")&&!l?this.getPhoneHTML(n,r):"",l?this.getFieldHTML():"",-1==i.department?'<div id="sqico-drpdwn" tabindex="3" class="sqico-drpdwn siq-dropdown" info="department" data-validate="required"></div>':"","{T&CBANNER}",'<div id="usereditactionbtn" class="actionbtn">','<p id="continue_btn" data_isupdate="'+e+'" class="siq-update-button" documentclick="updateuserdetails" tabindex="-1" onenter="updateuserdetails">'+d+"</p>",'<p class="cancel siq-cancel-button" documentclick="hideuserdetails"  >'+LSResource.getRealValue("common.cancel")+"</p>","</div>","</div>"].join("")},getCaptchaHTML:function(e){return["<div>","<div>"+LSResource.getRealValue("ne.captcha.title1")+"</div>","<p>"+LSResource.getRealValue("ne.captcha.title2")+"</p>","<div>"+CommonUtil.getCaptcha(e)+'<span class="sqico-captcha"  documentclick="captcha"></span></div>','<input type="text" inputmode="text" class="siq-input-text-box" value="" purpose="'+e+'" dockeydown="captcha">','<div class="actionbtn">','<p documentclick="captcha">'+LSResource.getRealValue("ne.submit")+"</p>","</div>","</div>"].join("")},getWaitingTextHTML:function(e){return['<div class="info_banr timer siq-info-banner" proptype = "info_banr" id="info_banr">','<span class="">'+DynamicMsg.fillValues($Support.EmbedObj.waitmsg,"",!0)+"</span>",'<span class="sqico-timer siq-info-timer" id="wait_div">'+MyDate.formatMS(1e3*e)+"</span>","</div>"].join("")},getInfoHTML:function(e,i){return'<div class="infomsg '+(i=i||"")+' siq-info-message">'+e+"</div>"},sendIconForFeedback:function(){return'<span class="sqico-send siq-send-button" id="sqico-send" chatid="{SQICOSEND}" proptype = "sqico-send" title="'+LSResource.getRealValue("embed.submit")+'"></span>'},getFeedbackHTML:function(e){var i=$Support.EmbedObj.ratingtitle?$Support.EmbedObj.ratingtitle:LSResource.getRealValue("ne.rating.byline");return['<div class="sqfdbk maskdiv siq-feedback-section" isonlyrating="'+e+'" fdbkarea-id="{FDBKAREAID}" proptype="feedbackcontainer">','<div class="fdbk_cnt" proptype="fdbk_wrapper">',"<div>",'<div class="clblck">'+$Support.Util.getFeedbackAndRatingLables(e?"rating":"fbandrating")+"</div>",'<div class="rating reactions">'+this.getStarHTML()+"</div>",'<div class="clblck fd-byline">'+i+"</div>","</div>",e?"":'<textarea dockeyup="feedback" id="fdbkarea" dockeydown="textarea"   proptype = "fdbkarea" class="siq-feedback-textarea" data-validate="required" placeholder="'+LSResource.getRealValue("ne.feedback.title")+'"></textarea>'+this.sendIconForFeedback(),"</div>",'<em class="sqico-close" title="'+LSResource.getRealValue("common.close")+'" documentclick="hidefeedback"></em>',"</div>"].join("")},getFeedbackOnlyHTML:function(e){return['<div class="sqfdbk maskdiv fdbk_aln" fdbkarea-id="{FDBKAREAID}" proptype="feedbackcontainer">','<div class="clblck">'+$Support.Util.getFeedbackAndRatingLables("feedback")+"</div>",'<div class="fdbk_cnt" proptype="fdbk_wrapper">','<textarea dockeyup="feedback" dockeydown="textarea" proptype = "fdbkarea" id="fdbkarea" class="feedback-textarea" data-validate="required" placeholder="'+LSResource.getRealValue("ne.feedback.title")+'"></textarea>'+this.sendIconForFeedback(),"</div>","</div>"].join("")},getStarHTML:function(e){var i="",t={sad:"&#x1f61e;",neutral:"&#x1f610;",happy:"&#x1f604;"};for(var s in{sad:{classname:"sad_icon"},neutral:{classname:"neutral_icon"},happy:{classname:"happy_icon"}}){i+='<span class="smiley '+(e==s?" sel":"")+'" data-reaction="'+s+'" documentclick="rating" title="'+LSResource.getRealValue("common."+s)+'">'+t[s]+"</span>"}return i},getSendFileHtml:function(){$Support.EmbedObj;return'<input name="file1" type="file" multiple size="1" class="embdinpfile" docchange = "attachment" id="embdfileupload"  proptype="embdfileupload" title="'+LSResource.getRealValue("chat.actions.filesharing")+'" documentclick="clearFileInput"/>'},getDragDropHTML:function(){return'<div class="dragmask siq-dragdrop-mask" id="dragmask"><em>'+LSResource.getRealValue("ne.dropfile")+"</em></div>"},getPreviewHTML:function(){return['<div class="imgprev siq-image-preview" id="fileintex-FILEINDEX" purpose="fileupload">','<div class="cmtbx">','<div contenteditable="false"><input type="text" dockeydown="pasteimage" class="file-name" purp="name" data-validate="required"/></div>','<p id="pasteimage"></p>','<textarea id="pasteimgcomment" class="siq-comment-textarea" mcount="200" purp="comment" dockeyup="handlepasteimage" placeholder="'+LSResource.getRealValue("ne.imgcomment")+'"></textarea>','<em class="floatrg clr999 messagecount">200</em>',"</div>",'<div class="actionbtn">','<p class="siq-update-button" class="siq-update-button" documentclick="imgupload">'+LSResource.getRealValue("common.upload")+"</p>",'<p class="cancel siq-cancel-button" documentclick="imgcancel">'+LSResource.getRealValue("common.cancel")+"</p>","</div>","</div>"].join("")},getCCheckBxHTML:function(e){var i=e.options,t=getEscapedText(e.name)||"",s=($Support.EmbedObj,"");if(ZSIQConversationForm.isOldFormView()){for(var a='<div custombx="true" customid="'+t+'">'+this.getCustomWrap(e),o=0;o<i.length;o++){var c=i[o];s=e.defaultvalue==c.value?"checked":"";var n=getEscapedText(c.text);a+="<div>",a+='<input type="checkbox" id="'+(l=getEscapedText(c.value))+'" name="'+t+'" value="'+l+'" '+s+">",a+='<label for="'+l+'" class="siq-checkbox-label"><span class="sqico-chkbx siq-checkbox"></span>'+n+"</label></div>"}return a+="</div></div>"}for(a="",o=0;o<i.length;o++){var l;c=i[o],n=getEscapedText(c.text);a+='<span class="posrel"><input type="checkbox" class="hide_fld" id="'+(l=getEscapedText(c.value))+'" name="'+t+'" value="'+l+'"><span class="checkbox sqico-checkbox siq-check"><label for="'+l+'" class="curP dib-mid">'+n+"</label></span></span>"}return'<div class="field_main posrel pL15" field-type="checkbox" custombx="true" customid="'+t+'">'+$Temp.getCustomWrap(e)+"<div>"+a+"</div></div></div>"},getCRadioHTML:function(e){var i=e.options,t=getEscapedText(e.name)||"",s=($Support.EmbedObj,"");if(ZSIQConversationForm.isOldFormView()){for(var a='<div custombx="true" customid="'+t+'">'+this.getCustomWrap(e),o=0;o<i.length;o++){var c=i[o];s=e.defaultvalue==c.value?"checked":"";var n=getEscapedText(c.text);a+="<div>",a+='<label class="mR10 c000">',a+='<input type="radio" id="'+(l=getEscapedText(c.value))+'" name="'+t+'" '+s+">",a+='<span class="sqico-radio mR10"></span>'+n+"</label></div>"}return a+="</div></div>"}for(a="",o=0;o<i.length;o++){var l;c=i[o],n=getEscapedText(c.text);a+='<span class="posrel"><input type="radio" class="hide_fld" id="'+(l=getEscapedText(c.value))+'" name="'+t+'" value="'+l+'"><span class="checkbox sqico-radio siq-radio"><label for="'+l+'" class="curP dib-mid">'+n+"</label></span></span>"}return'<div class="field_main posrel pL15" field-type="radio" custombx="true" customid="'+t+'">'+$Temp.getCustomWrap(e)+"<div>"+a+"</div></div></div>"},getCustomWrap:function(e){e.options;var i=getEscapedText(e.name)||"",t=$Temp.getRequiredHTML(e.required);ZSIQConversationForm.isOldFormView()&&(t=JSON.parse(e.required)?$Temp.getRequiredHTML("*"):"");var s='<span class="field_lable font14">'+getEscapedText(e.hint)+t+"</span>",a=CommonUtil.parseToJSON(e.required)?'iserrorfield="true"':"";return s+='<div class="custombtn" purpose="custom" type="'+e.type+'" visibility="'+e.visibility+'" custom="'+i+'" '+$Temp.getCustomAttr(e)+' data-validate="" '+a+">"},getRequiredHTML:function(e){$Support.EmbedObj;if(ZSIQConversationForm.isOldFormView()){var i=e||"";return'<em class="req siq-required" title="'+LSResource.getRealValue("ne.required")+'">'+i+"</em>"}return CommonUtil.parseToJSON(e)?'<em class="mL5 req">*</em>':""},getCInputHTML:function(e){var i=getEscapedText(e.name)||"";$Support.EmbedObj;if(ZSIQConversationForm.isOldFormView()){var t=e.defaultvalue?' value="'+e.defaultvalue+'" ':"",s=e.required&&JSON.parse(e.required)?$Temp.getRequiredHTML():"";return['<div custom="'+i+'" type="'+e.type+'" customid="'+i+'" custombx="true" >','<input type="text" class="siq-input-text-box" docblur="custominput" purpose="custom" visibility="'+e.visibility+'" '+this.getCustomAttr(e)+t+" >"+s,"</div>"].join("")}var a=getEscapedText(e.hint)||i;return'<div custom="'+i+'" type="'+e.type+'" customid="'+i+'" custombx="true" class="field_main posrel" field-type="text"><input type="text" class="input_field font15" value="" info="email" purpose="custom" visibility="'+e.visibility+'" '+$Temp.getCustomAttr(e)+' docfocus="inputFocus" dockeydown="removeError" docblur="custominput"/><span class="field_title font15">'+a+$Temp.getRequiredHTML(e.required)+"</span>"+$Temp.getFetchMailHTML()+"</div>"},getCustomAttr:function(e){e.options;var i=getEscapedText(e.name)||"",t=getEscapedText(e.hint)||i,s=CommonUtil.parseToJSON(e.required)?"required":"optional",a=e.type?e.type:"text",o=e.maxlength||("url"==e.type||"textarea"==e.type?100:30),c=e.minlength?'minlength="'+e.minlength+'"':"",n=s+" "+a;$Support.EmbedObj;if(ZSIQConversationForm.isOldFormView())return'placeholder="'+t+'" id="'+i+'" mandatory="'+e.required+'" custom="'+i+'" name="'+i+'" data-validate="'+n+'" autocomplete="off" maxlength="'+o+'" '+c+' info="'+a+'"';var l=CommonUtil.parseToJSON(e.required)?'iserrorfield="true"':"";return'id="'+i+'" mandatory="'+e.required+'" '+l+' custom="'+i+'" name="'+i+'" data-validate="'+n+'" autocomplete="off" maxlength="'+o+'" info="'+a+'"'},getCDropDwnHTML:function(e){var i=getEscapedText(e.name)||"",t=($Support.EmbedObj,e.value?' val="'+e.value+'" ':"");return ZSIQConversationForm.isOldFormView()?'<div id="sqico-cdrpdwn'+e.index+'" class="sqico-drpdwn siq-dropdown" customid="'+i+'" custombx="true" custom="'+i+'" type="selectbox" visibility="'+e.visibility+'" purpose="custom" '+this.getCustomAttr(e)+t+"></div>":'<div class="field_main posrel" field-type="dropdown"><div id="sqico-cdrpdwn'+e.index+'" class="dropdown mT20 sqico-drpdwn siq-dropdown" customid="'+i+'" custombx="true" custom="'+i+'" type="selectbox" visibility="'+e.visibility+'" purpose="custom" '+this.getCustomAttr(e)+"></div></div>"},getCTextareaHTML:function(e){var i=getEscapedText(e.name)||"";$Support.EmbedObj;if(ZSIQConversationForm.isOldFormView()){var t=CommonUtil.parseToJSON(e.required)?$Temp.getRequiredHTML():"",s=e.defaultvalue?e.defaultvalue:"";return['<div custom="'+i+'" custombx="true" customid="'+i+'"  type="'+e.type+'"  visibility="'+e.visibility+'">','<textarea type="text" docblur="custominput" visibility="'+e.visibility+'" purpose="custom" '+this.getCustomAttr(e)+" >"+s+"</textarea>"+t,"</div>"].join("")}var a=getEscapedText(e.hint)||i;return'<div custom="'+i+'" type="'+e.type+'" customid="'+i+'" custombx="true" class="field_main posrel" field-type="textarea"><textarea type="text" class="input_field font15" value="" info="email" purpose="custom" visibility="'+e.visibility+'" '+this.getCustomAttr(e)+' docfocus="inputFocus" dockeydown="removeError" docblur="custominput"></textarea><span class="field_title font15">'+a+$Temp.getRequiredHTML(e.required)+"</span>"+$Temp.getFetchMailHTML()+"</div>"},getCLabelHTML:function(e){return e.hint?'<div class="subtitle mT10 lH20 pL15 c333" customid="'+(getEscapedText(e.name)||"")+'" custombx="true" '+$Temp.getCustomStyle(e)+">"+getEscapedText(e.hint)+"</div>":""},getCustomStyle:function(e){var i=e.Style||e.style,t="";if(i)for(var s in i)t+=s+":"+i[s]+";";return t?'style="'+t+'"':""},getCloseHTML:function(){return'<em class="sqico-close siq-close-icon" proptype = "closewindow" documentclick="close_iframe" title="'+LSResource.getRealValue("common.close")+'"></em>'},getChatEndHTML:function(e,i){if(i=i||{},ZSIQWindowView.isOnlyCall()||!$Support.isChatDept(i.chid)||ZSIQConversationManager.getcurrchatwinobj().isdirectcall)return"";var t=$Support.EmbedObj,s=LSResource.getRealValue("ne.chatend.clickhere",t.isreopenenabled?'documentclick="showreopenchatui"':'documentclick="restartchat"');return['<div class="infomsg chtend siq-info-message">'+(t.chatendmessage||LSResource.getRealValue(t.isreopenenabled?"ne.chatend.reopen":"ne.chatend",s)),'<div class="chtlnks">',JSON.parse(t.eprops.icmail)&&!e?'<a href="javascript:;" class="sqico-smailico" documentclick="sendmail" id="chatendmail" chid="'+i.chid+'" visitorid="'+i.vid+'">'+LSResource.getRealValue("ne.email.transcript")+"</a>":"","</div>","</div>"].join("")},getBusnsInfoHTML:function(e){return["<div>"+LSResource.getRealValue("ne.offlinemsg")+"</div>","<div>"+LSResource.getRealValue("ne.busnshr")+' : <em class="fnt13">Monday to Friday '+e+"</em></div></div>"].join("")},getGroupIconHTML:function(){return'<span class="sqico-grpico"></span>'},getWaitHandlerHTML:function(){return['<div class="waitmsg" id="cwaitmsg">'+$Support.cwaitmsg,"</div>"].join("")},getConversationContainerHTML:function(){return'<section class="siqc_body sli_view siq_content" id="conversioncontainer" style="display:none;"><div docwheel="handlescroll" id="pastchatconv_main"><div id="currchatconv"></div><div id="pastchatconv"></div></div></section>'},getConversationHistoryHTML:function(e){$Support.EmbedObj;var i=e.attender_imgkey&&$Support.isUserLogoEnabled(e)?_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/userimg/"+e.attender_imgkey+"/photo.ls?nocache=1":"";!e.attender_imgkey&&e.isbotattender&&(i=ZSIQTranscript.getImageURL(JSON.parse(e.lastmsg)));var t=e.attender,s="";e.chid||e.attender?e.attender&&!e.transfer_missed||(t=LSResource.getRealValue("call"==e.type?"conversation.missedcall":"conversation.missedchat"),s=" sqico-missed",i=""):(t=LSResource.getRealValue("conversation.offlinechat"),s=" sqico-offline");var a=Message.getDisplayContent($Support.Util.sanitizeMessage(e.question)),o=!1,c="";if(e.lastmsg){var n=JSON.parse(e.lastmsg),l=n.deleted;if(o=$Support.Util.isAnnonUser(n.sender),n=$Support.Util.sanitizeMessage(n.msg)){if("object"==typeof n)"cannedarticle"===n.mode&&(a=$FAQ.getHeaderMessage(n.msg)),l?a=LSResource.getRealValue("chat.messagedelete"):n.fName&&(a=n.fName,c=$Support.Util.getFileClassType(n.content));else if(a=Message.getDisplayContent(n),o||(a=Markdown.apply(a)),"string"==typeof n)try{JSON.parse(JSON.parse(n).mode&&"MEDIA"===JSON.parse(n).mode)&&(a=Message.getAVMessageBlock(JSON.parse(n),!0))}catch(e){}a=c?'<em class="'+c+'">'+getEncodedText(a)+"</em>":a,a=o?LSResource.getRealValue("common.you")+": "+a:a}}var d=$Support.getMediaData(e)||e.media;if(d){var r=-1!=["miss","cancel","reject"].indexOf(d.status),p=d.connected_time||d.pickup_time,u=d.duration||MyDate.timeDistance(d.end_time,p);a=r?'<em class="sqico-misscall">'+LSResource.getRealValue("audiovideo.missed")+"</em>":"direct"==d.mode?'<em class="sqico-outgocall">'+LSResource.getRealValue("av.outgoing",u)+"</em>":'<em class="sqico-incomcall">'+LSResource.getRealValue("av.incoming",u)+"</em>"}return['<div class="siqc_cntbody" '+(e.chid?'chid="'+e.chid+'"':"")+' visitorid="'+e.visitorid+'" documentclick="fetchconvtranscript">','<div class="siqc_usrimg'+s+'">','<img src="'+i+'" onload="$Support.Util.handleBlurImage(this)"><div class="sqico-user convrstn-usr wincustom_bg"></div>',"</div>",'<div class="siqc_msg">','<span class="txtelips">'+getEncodedText(t)+"</span>",'<div id="desc7" class="siqc_cusmsg">'+a+"</div>","</div>",'<div id="status7" class="siqc_duration" convmtime="'+e.endtime+'">'+MyDate.timeDifference(e.endtime)+'<em class="siqc_eletype"></em></div>',"</div>"].join("")},getCallFAQHtml:function(){return'<div id="showsiqchatui" class="siqc_edt zsiq-faqcal textC" style="display:none;"><div class="siq-fcal sqico-bubchat" documentclick="showchatui"></div> <div class="siq-fcal sqico-call" onclick="CallImpl.startCall()"></div><div class="siq-fcal sqico-plus" ></div></div>'},getConversationCreateChatIConHTML:function(){return parent.$ZSIQWidget.getEmbedObject().pinfo.only_call_enabled?'<aside class="siqc_edt" id="showsiqchatui" style="display:none;">'+(ZSIQWindowView.isComponentEnabled("call")?'<div class="sqico-call wincustom_bg mB10" proptype="showsiqchatui" documentclick="showchatui" onenter="showchatui"'+_+'title="'+LSResource.getRealValue("common.call")+'"></div>':"")+(ZSIQWindowView.isComponentEnabled("chat")?'<div class="sqico-chat wincustom_bg" btntype="chat" proptype="showsiqchatui" documentclick="showchatui" onenter="showchatui"'+_+'title="'+LSResource.getRealValue("conversation.newconversation")+'"></div>':"")+"</aside>":'<aside class="siqc_edt" id="showsiqchatui" style="display:none;"><div class="sqico-createchat wincustom_bg" proptype="showsiqchatui" documentclick="showchatui" onenter="showchatui"'+_+'title="'+LSResource.getRealValue("conversation.newconversation")+'"></div></aside>'},getConversationTranscriptContainerHTML:function(){var e=$Support.EmbedObj;return['<section class="siqc_hstrycht siq_content '+($Support.isSignature(e)?" algn_hgt":"")+'" docwheel="handlescroll" style="display:none;">',"</section>"].join("")},getLoadingHTML:function(){return'<div class="siqc-progress siqc-float siqc-shadow" id="convloadingui"><div class="siqc-progress-item"></div></div>'},getConversationListLoadingHTML:function(){return'<div class="siqc_cntbody siqc-loader" id="convlistloading"><div class="siqc-progress siqc-float"><div class="siqc-progress-item"></div></div></div>'},getchatWaitingUIinConversation:function(e,i){$Support.EmbedObj;var t=i||"showchatui";return['<div class="siqc_cntbody" id="conv'+e.chatID+'" chid="'+e.chatID+'" visitorid="'+e.visitorID+'" documentclick="'+t+'">','<div class="siqc_usrimg">','<img id="convchatattenderimg" propval = "convchatattenderimg" src="" onload="$Support.Util.handleBlurImage(this)">','<div class="sqico-user convrstn-usr wincustom_bg"></div>',"</div>",'<div class="siqc_msg">','<span id="convchatattendername" propval = "convchatattendername" class="txtelips"></span>','<p id="convmsg" propval = "convmsg" class="siqc_cusmsg">'+getEscapedText(e.question)+"</p>","</div>",'<div class="siqc_duration"><em id="convwtime" propval = "convwtime"></em><span><em class="siqc_eletype"></em></span></div>',"</div>"].join("")},getPopUpMessageInconversation:function(e,i,t,s){return['<div class="proactv_chat" id="convpopupmsg" documentclick="showchatui" chid="'+s+'">','<div class="siqc_usrimg">','<img src="'+t+'" onload="$Support.Util.handleBlurImage(this)">','<div class="sqico-user convrstn-usr wincustom_bg"></div>',"</div>",'<div class="siqc_msg">','<span class="txtelips">'+getEncodedText(e)+'</span><p id="desc1" class="siqc_cusmsg popup-desc">'+i+"</p>","</div>",'<em class="sqico-clear" id="removeconvpopup" documentclick="removeconvpopupmsg" title="'+LSResource.getRealValue("common.close")+'"></em>',"</div>"].join("")},getPopUpAlertInconversation:function(e,i,t,s){return['<div class="proactv_chat" id="convpopupmsg" documentclick="showchatui">','<div class="siqc_usrimg">','<img src="'+s+'" onload="$Support.Util.handleBlurImage(this)">','<div class="sqico-user convrstn-usr wincustom_bg"></div>',"</div>",'<div class="siqc_msg">','<span class="txtelips">'+getEncodedText(e)+'</span><p id="desc1" class="siqc_cusmsg">'+getEncodedText(i)+"</p>",'<div id="alerttimer" class="siqc_duration">'+t+"</div>","</div>",'<em class="sqico-clear" id="removeconvpopup" documentclick="removeconvpopupmsg" title="'+LSResource.getRealValue("common.close")+'"></em>',"</div>"].join("")},getPopUPInfoMessageInConversation:function(e,i){return['<div class="proactv_chat" id="convpopupmsg" documentclick="showchatui" chid="'+i+'">','<div class="siqc_msg">','<p id="desc1" class="siqc_cusmsg siqc_cusmsg_info">'+e+"</p>","</div>",'<em class="sqico-clear" id="removeconvpopup" documentclick="removeconvpopupmsg" title="'+LSResource.getRealValue("common.close")+'"></em>',"</div>"].join("")},getOutgoingcallUI:function(e,i){var t="",s="";return null==e||""==e?s="<em class='sqico-person'></em>":t="<img src="+(e=e.split("?")[0])+">",null==i&&(i=""),['<div class="zsembd_audiocl textC">','<nav class="zsembd_usrprof zsembd_calrng">','<div class=" sqico-personimg">',t,s,"</div>","</nav>",'<span class="zsembd_adodesc txtelips">'+i+'<em class="txtelips font14">'+LSResource.getRealValue("av.info.calling")+"</em></span>",'<div class="cal_actns">','<div id="audiocall_mute" class="sqico-microphone" onclick="avimpl.toggleMute(this)" title='+LSResource.getRealValue("av.info.mute")+"></div>",'<div class="sqico-call reject-cal" onclick="avimpl.terminateAudioCall();"></div></div>',"</div>"].join("")},getReconnectionUI:function(e,i,t){var s="",a="";return null==e||""==e?s="sqico-person":a="<img src="+(e=e.split("?")[0])+">",['<div class="zsembd_audiocl textC reconnect" id="call_reconnection">','<nav class="zsembd_usrprof">','<div class="'+s+' sqico-personimg">',a,"</div>","</nav>",'<span class="zsembd_adodesc txtelips">'+t+'<em class="txtelips font14">'+LSResource.getRealValue(i)+"</em></span>",'<div class="cal_actns">','<div id="audiocall_mute" class="sqico-microphone" onclick="avimpl.toggleMute(this)" title='+LSResource.getRealValue("av.info.mute")+"></div>",'<div class="sqico-call reject-cal" onclick="avimpl.terminateAudioCall();"></div></div>',"</div>"].join("")},getConnectionDisconnectedUI:function(e,i){var t="",s="";return null==e||""==e?t="sqico-person":s="<img src="+(e=e.split("?")[0])+">",['<div class="zsembd_audiocl textC reconnect" id="call_connectiondisconnected">','<nav class="zsembd_usrprof">','<div class="'+t+' sqico-personimg">',s,"</div>","</nav>",'<span class="zsembd_adodesc txtelips">'+$Support.EmbedObj.attendername+'<em class="txtelips font14">'+LSResource.getRealValue(i)+"</em></span>",'<div class="cal_actns">','<div id="audiocall_mute" class="sqico-microphone" onclick="avimpl.toggleMute(this)" title='+LSResource.getRealValue("av.info.mute")+"></div>",'<div class="sqico-call reject-cal" onclick="avimpl.terminateAudioCall();"></div></div>',"</div>"].join("")},getUserBusyUI:function(e,i){var t="",s="";return null==e||""==e?t="sqico-person":s="<img src="+(e=e.split("?")[0])+">",['<div class="zsembd_audiocl textC" id="call_Busy">','<em class="sqico-close" onclick="avimpl.clear();"></em>','<nav class="zsembd_usrprof">','<div class="'+t+' sqico-personimg">',s,"</div>","</nav>",'<span class="zsembd_adodesc txtelips">'+i+'<em class="txtelips font14">'+LSResource.getRealValue("av.info.userbusy")+"</em></span>",'<div class="cal_actns">','<div class="call-record" title="'+LSResource.getRealValue("av.info.voicemessage")+'" onclick="avimpl.showAudioRecorder();"></div>','<div class="sqico-call" onclick="avimpl.startCall();"></div></div>',"</div>"].join("")},getAudioCallUI:function(e,i){var t="",s="";return null==e||""==e?s="<em class='sqico-person'></em>":t="<img src="+(e=e.split("?")[0])+">",['<div class="zsembd_audiocl textC">','<nav class="zsembd_usrprof zsembd_calrng">','<div class="sqico-personimg">',t,s,"</div>","</nav>",'<span class="zsembd_adodesc txtelips"><em class="txtelips font14">'+LSResource.getRealValue("av.info.callfrom")+"</em>"+i+"</span>",'<div class="cal_actns">','<div class="sqico-call" onclick="avimpl.acceptCallInvite();"></div>','<div class="sqico-call reject-cal" onclick="avimpl.rejectCallInvite();"></div></div>',"</div>"].join("")},getOnCallUI:function(e,i){var t="",s="";return null==e||""==e?t="sqico-person":s="<img src="+(e=e.split("?")[0])+">",['<div class="zsembd_audiocl textC">','<nav class="zsembd_usrprof\t">','<div class="'+t+' sqico-personimg" >',s,"</div>","</nav>",'<span class="zsembd_adodesc txtelips">'+i+'<em class="txtelips font14" id="sqico-timer"></em></span>','<div class="cal_actns">','<div id="audiocall_mute" class="sqico-microphone" onclick="avimpl.toggleMute(this)" title='+LSResource.getRealValue("av.info.mute")+"></div>",'<div class="sqico-call reject-cal" onclick="avimpl.stopOngoingCall();"></div></div>',"</div>"].join("")},getStartRecordUI:function(e){var i="";return null==e||""==e?"sqico-person":i="<img src="+(e=e.split("?")[0])+"  alt="+$Support.EmbedObj.attendername+">",['<div class = "zsiq_media_headshot_main" id="user_busy">','<div class="zsiq_media_headshot">',' <div class="zsiq_media_cirview">','<div class="zsiq_media_userimg">',i,"</div>",'<div class="zsiq_media_detail">','<div class="zsiq_media_elips zsiq_media_name">'+$Support.EmbedObj.attendername+"</div>",'<div class="zsiq_media_elips" id="sqico-timer" ></div>','<div class="zsiq_media_embd-calrec">',"</div>",' <div class="siq_media_btns siq_media_flexM">','<div class="zsiqmico-stop zsiq_media_wbtn"></div>'," </div>"," </div>","</div>","</div>"].join("")},getAudioRecordedUI:function(e,i,t,s){var a="";return null==e||""==e?"sqico-person":a="<img src="+(e=e.split("?")[0])+"  alt="+i+">",['<div class = "zsiq_media_headshot_main" id="user_busy" style="top:'+t+"px;left:"+s+'px;">','<div class="zsiq_media_headshot">',' <div class="zsiq_media_cirview">','<span class="zsiqmico-close" cntrl="cancelRecord"></span>','<div class="zsiq_media_userimg">',a,"</div>",'<div class="zsiq_media_detail">','<div class="zsiq_media_elips zsiq_media_name">'+i+"</div>",'<div class="zsiq_media_elips" id="sqico-timer"></div>','<div class="zsiq_media_embd-calrec" id="sqico-canvas">',"</div>",' <div class="siq_media_btns siq_media_flexM">','<div class="zsiqmico-record zsiq_media_wbtn" title="'+LSResource.getRealValue("av.info.voicemessage")+'" cntrl="settings" ></div>','<div class="zsiqmico-play zsiq_media_wbtn zsiq_media_mL13" cntrl="playRecord" ></div>','<div class="zsiq_media_wbtn" cntrl="stopRecord" ></div>'," </div>"," </div>","</div>","</div>"].join("")},getTranslateBannerHTML:function(e,i){var t="<a class='siq-lnmor sbold' target='_blank' rel='noopener noreferrer' id='gtconsenturl'> "+LSResource.getRealValue("helplink.learnmore")+"</a>";return['<div class="gltr-cont" id="consentbannerdiv" cattr="gtranslateconsent" ><span class="gltr-desc">'+LSResource.getRealValue("common.gdpr.agent.translateinfo")+"<em> "+LSResource.getRealValue("common.gdpr.gtranslatehead")+'<div class="gltr-bgimg"></div></em>'+t+'</span><div class="gltr-done mT10"><div documentclick="updatetranslatecookie" class="bot_opt gltr-srno" >'+LSResource.getRealValue("common.okay")+"</div></div></div>"].join("")},handleStartChatBTN:function(e){var i=$.isEmptyObject(e)?$Support.contentdiv:e.contentdiv;i.find('[proptype="action_icons"]').length||i.find('[proptype="smilelist"]').after('<div id="action_icons" proptype="action_icons">'+this.getVisitorInputFieldCountHtml()+'<span class="sqico-send siq-send-button" id="sqico-send" txtarea-id="'+e.winid+'" proptype = "sqico-send" title="'+LSResource.getRealValue("ne.send")+'"></span></div>')},handleMissedChatBtns:function(e){var i=$Support.EmbedObj,t=$.isEmptyObject(e)?$Support.contentdiv:e.contentdiv,s=t.find('[proptype="action_icons"]');s.length&&s.remove();var a=i.isvoicenotesallowed&&i.eprops.isvoicenotesenabled?'<span class="sqico-microphone posrel"  id="zsiq-voicenote" documentclick="voicenote" title="'+LSResource.getRealValue("av.info.sendvoicenote")+'"></span>':"";t.find('[proptype="smilelist"]').after('<div id="action_icons" proptype="action_icons">'+a+'<span class="sqico-send siq-send-button" id="sqico-send" txtarea-id="'+e.winid+'" proptype = "sqico-send" title="'+LSResource.getRealValue("ne.send")+'"></span></div>')},getAskMediaPermission:function(e){var i="zsiq-"+e;return"Chrome"==e&&(i=""),'<div class="zsiq_prv_main zsiq-cal-turtrp" onclick="$ZSIQUtil.getIframe().avimpl.closeViewMediaPermission();"><div class="zsiq-cal-hnt-cont zsiq-isblk '+i+'"  ><div class="zsiq-trtp-anim "></div><span class="siqico-arrow zsiq-arrow"></span><div>'+LSResource.getRealValue("av.info.pleasetaponlock","<em class='siqico-lock'></em>")+"</div><p>("+LSResource.getRealValue("common.or")+")</p><div>"+LSResource.getRealValue("av.info.enablemicrophonesetting")+'</div><div class="calndr-sedulbtn" style=""  onclick="$ZSIQUtil.getIframe().avimpl.viewBrowserSettingsMediaPermission();"> '+LSResource.getRealValue("chatwindow.mailcopy.clickhere")+" </div></div></div>"},getMediaSetting:function(e){var i="zsiq-"+e;return"Chrome"==e&&(i=""),'<div class="zsiq_prv_main zsiq-cal-turtrp" onclick="$ZSIQUtil.getIframe().avimpl.closeViewMediaPermission();"><div class="zsiq-cal-hnt-cont  '+i+'""><div class="zsiq-trtp-anim"></div><span class="siqico-arrow zsiq-arrow"></span><span class="zsiq-alw-mic siqico-mic"></span><div class="zsiq-alw-mic-desc">'+LSResource.getRealValue("av.info.pleaseallowmicrophone")+"</div></div></div>"},getCallHomePageHeader:function(e){var i=$Support.EmbedObj,t=i.homepage_configs,s=e?t.online_content||"chat.home.online":t.offline_content||"chat.home.offline";return ZSIQWindowView.isOnlyCall()&&(s=e?"call.home.online":"call.home.offline"),'<div><div class="siqdc-homehdr" id="homepagetitle">'+getEncodedText(i.brandname)+'</div><p class="siqdc-homedec" id="homepagedesc">'+LSResource.getRealValue(getEncodedText(s))+"</p></div>"},conversationEmptyState:function(){var e=$Support.EmbedObj,i=ZSIQWindowView.isComponentEnabled,t=i("call"),s=i("chat");if(!ZSIQWindowView.isOnlyCall()){var a=-1!=(($Support.EmbedObj.homepage_configs||{}).conversation_mode||[]).indexOf("call");if(!ZSIQWindowView.isChatOnlyEnabled()&&a){var o=function(e,i,t){return'<em class="'+e+' flexM" '+t+' proptype="showsiqchatui" isemtypage="true" documentclick="showchatui" onenter="showchatui"'+_+'><span proptype="showsiqchatui" class="elips" title="'+LSResource.getRealValue(i)+'">'+LSResource.getRealValue(i)+"</span></em>"},c=s?e.status:e.call_status,n=getEncodedText($Support.Util.getFAQLabel()),l="";if(e.article_revamp_enabled){var d=(e.resource_config.article||{}).enabled?"articles":(e.resource_config.faq||{}).enabled?"faqs":"";n=getEncodedText("articles"==d?$ZSIQResouces.getArticleLabel():$ZSIQResouces.getFaqLabel()),l=d?'<em class="sqico-knowledgebase flexM" documentclick="showresource" onenter="showresource"  proptype="'+d+'"'+_+'><span class="elips" title="'+n+'" proptype="homepagekb">'+n+"</span></em>":""}else l='<em class="sqico-knowledgebase flexM" documentclick="showfaq" onenter="showfaq"'+_+'><span class="elips" title="'+n+'">'+n+"</span></em>";return'<div class="siqdc-home" id="emptybg">'+this.getCallHomePageHeader(c)+'<div class="emtpg_btn flexM">'+(t?o("sqico-call","common.call",'btntype="call"'):"")+(s?o("sqico-chat","common.chat",'btntype="chat"'):"")+($Support.isFAQEnabled()?l:"")+"</div></div>"}!a&&$Support.container.find("header").removeClass("siqdc-hdr");var r=$Support.isConversationAllowed()?"cw.emptypage.title":"connectedchat.empty",p=$Support.getParent().$ZSIQChat.getWidgetData().embedobj.triggerOnChatnow?'btntype="chat"':"";return'<div class="content_mdl textC" id="emptybg"><span class="online_bg"><em class="bg_shadow"></em>'+LSResource.getRealValue(r)+'</span><div class="chat_btn sqico-chat" '+p+' documentclick="showchatui" onenter="showchatui" isemtypage="true" proptype="showsiqchatui"'+_+">"+LSResource.getRealValue("ne.chatnow")+"</div></div>"}var u=parent.$ZSIQWidget.getEmbedObject().einfo.embedstatus.call_status,m=(e.call_status=u)?"av.info.callnow":"av.info.voicemsg",v=u?"sqico-call":"sqico-record";return'<div class="siqdc-home" id="emptybg">'+$Temp.getCallHomePageHeader(u)+'<div class="chat_btn flexM '+v+'" documentclick="showchatui" onenter="showchatui" proptype="showsiqchatui" isemtypage="true"'+_+">"+LSResource.getRealValue(m)+"</div></div>"},getReOpenMsgArea:function(){return['<div class="sqfdbk maskdiv fdbk_aln">','<div class="clblck">'+LSResource.getRealValue("chat.reopen")+"</div>",'<div class="fdbk_cnt">','<textarea dockeyup="reopenchat" dockeydown="textarea" id="reopenmsgarea" txtarea-id = "{TXTAREAID}" class="feedback-textarea" data-validate="required" placeholder="'+LSResource.getRealValue("embed.composer.placeholder")+'"></textarea>',"</div>",'<div class="actionbtn"><p class="cancel siq-cancel-button" documentclick = "hidemaskdiv" >'+LSResource.getRealValue("common.cancel")+'</p><p id="continue_btn" class="siq-update-button" documentclick = "reopenchat">'+LSResource.getRealValue("common.send")+"</p></div>","</div>"].join("")},getResourceSharingHTML:function(e){return['<div class="cmpnt-wrap " id="rel-articles-'+e.id+'">','<div class="flexC">','<em class="sqico-faqarticle"></em>','<span class="artcl-title mL10">'+LSResource.getRealValue("faq.article")+"</span>","</div>",'<div class="artclsh-title">'+getEscapedText(e.articlename)+"</div>","</div>"].join("")},getQueueBannerHTML:function(e){var i=CommonUtil.convertMstoMinAndSec(e.average_response_time);return['<div class="info_banr siq-info-banner queinfo-banr" id="info_banr" proptype="info_banr">','<div class="font14 clr3"><span>'+LSResource.getRealValue("chat.inqueue","")+"</span>",'<span class="siq-que" id="queuepos"> - Queue no. '+e.position+"</span>","</div>",'<div class="font12 c888" id="queuetime">Queue position updates in ~ '+i+" mins</div>","</div>"].join("")},getchatQueueingUIinConversation:function(e){return['<div class="siqc_cntbody" id="conv'+e.chatID+'" chid="'+e.chatID+'" visitorid="'+e.visitorID+'" documentclick="showchatui">','<div class="siqc_usrimg">','<img id="convchatattenderimg" propval = "convchatattenderimg" src="" onload="$Support.Util.handleBlurImage(this)">','<div class="sqico-user convrstn-usr wincustom_bg"></div>',"</div>",'<div class="siqc_msg">','<span id="convchatattendername" propval="convchatattendername" class="txtelips siq-quewd text-cap"></span>','<span class="siq-que" proptype="queuetitle">- '+LSResource.getRealValue("chatqueue.inque")+"</span>",'<p propval="convmsg" class="siqc_cusmsg" id="queueinfo"></p>',"</div>",'<div class="siqc_duration dn" propval="siqduration"><em id="convwtime" propval = "convwtime"></em><span><em class="siqc_eletype"></em></span></div>',"</div>"].join("")},getQueueHandOffHtml:function(e){return['<div class="zsiq_transferdiv fnt13" id="leavemsgonqueue">'+LSResource.getRealValue("chatqueue.wait")+'<span documentclick="leaveMsgForQueue" chatid="'+e.chid+'" class="bot_opt">'+LSResource.getRealValue("chatqueue.leavemsg")+"</span></div>"].join("")},getReplyMessageHTML:function(e){var i=e.msg&&"voice_note"==e.msg.att_type,t={message:'<span class="cur-non elips">'+e.msg+"</span>",img_att:'<span data-ftype="image/jpeg" data-bubble="true" class="file_reply"><img src="'+e.file_url+'" height="75" width="75" class="replymsg_img"> <div><span proptype="filecomment" class="elips cmt_wt">'+getEscapedText(e.att_comment)+"</span></div></span>",file_att:'<span class="'+(i?"sqico-microphone":"sqico-file-min file_reply")+'"><em class="mL10 elips cmt_wt">'+getEscapedText(e.att_comment)+"</em></span>"},s=e.msgtype,a=t[s],o=$Support.isVisitorID(e.sender)?'proptype="visname"':"",c="img_att"!=s&&"file_att"!=s||i?"":" filereply_msg",n=e.ignoreclose?"":'<em class="sqico-close flexC" documentclick="closereplypopup"></em>';return['<div class="reply_msg'+c+'" documentclick="scrolltomsg" proptype="reply_msg" msgidval='+$Support.formatMsgUid(e.msguid)+'><div class="flexC"><em class="sqico-reply msgreply flexC elips" '+o+">"+getEncodedText(e.dname)+'</em><div class="flexC"><em class="c999">'+CommonUtil.checkAndGetReadableTime(e.time)+"</em>"+n+"</div></div>"+a+"</div>"].join("")},getMessageActionsHTML:function(e){var i=$Support.EmbedObj||{},t='<em class="sqico-reply msgreply" documentclick="replymsg" title="'+LSResource.getRealValue("chat.reply")+'" ></em>';return!e.isvisitor||parseInt(e.msgid)<parseInt(e.forwardtime)||parseInt(e.msgid)<parseInt(e.intime)||e.isquestion||e.isbotchat?t:[(i.ismsgedit_enabled?'<em class="sqico-edit_1" documentclick="editmsg" title="'+LSResource.getRealValue("chat.edit")+'"></em>':"")+t+(i.ismsgdelete_enabled?'<em class="sqico-delico" documentclick="deletemsg" title="'+LSResource.getRealValue("av.info.delete")+'"></em>':"")].join("")},getBotflowSetBackHTML:function(e){return'<div class="botactions '+(e.isSuggestionsWidget?"suggestions":"")+'">'+(e.rollback&&!e.disabled?'<em class="sqico-sync" documentclick="resetbotflow" proptype="flowresetter" command="rollback">'+LSResource.getRealValue("bot.rollbackflow")+"</em>":"")+(e.restart?'<em class="sqico-retry" documentclick="resetbotflow" proptype="flowresetter" command="restart">'+LSResource.getRealValue("bot.restartflow")+"</em>":"")+"</div>"},getVisitorEditMsgHTML:function(e){var i="",t="",s="";e.iattach&&(i=' isattachement="true"',t=" data-validate='charlimit 150' ",s='<em class="sqico-invalid txt-invalid dN mR10" purpose="invalid" title="'+LSResource.getRealValue("errormsg.char.exceed","150")+'"></em>');var a=!i&&JSON.parse($Support.EmbedObj.eprops.showsmiley)?'<div class="smile_list siq-smileys-section" id="smilelist" proptype="smilelist"></div><span class="sqico-smile" id="smiley" documentclick="smileyedit"></span>':"";return['<div class="siq-popup" proptype="msgeditor" purpose="msgaction" data-id="'+e.chid+'" msguid="'+e.msguid+'"'+i+'><em class="sqico-close flexC" documentclick="closemsgactionpopup"></em><div class="siqpopu-hdr"> <span><em class="sqico-edit"></em>'+LSResource.getRealValue("chat.msg.edit")+'</span></div><div class="p20"><div class="posrel mB20"><textarea proptype="editorarea" txtarea-id="'+e.chid+'" dockeyup="sendeditmsg" preval="'+e.msg+'" dockeydown="textarea"'+t+"></textarea>"+s+a+'</div><div class="btndiv"><span class="cancel_btn" documentclick="closemsgactionpopup">'+LSResource.getRealValue("common.cancel")+'</span><span class="save elem_disable" documentclick="sendeditmsg" proptype="editsave">'+LSResource.getRealValue("common.done")+"</span></div></div></div>"].join("")},getVisitorDeleteMsgHTML:function(e,i){var t=LSResource.getRealValue("chat.msg.delete"),s=LSResource.getRealValue("chat.msg.delete.desc"),a=LSResource.getRealValue("av.info.delete"),o="delico",c="senddeletemsg";return"chatend"===i&&(t=LSResource.getRealValue("ne.title.chatend"),s=LSResource.getRealValue("chat.end.desc"),a=LSResource.getRealValue("common.end"),o="end",c="closeChat"),['<div class="siq-popup delpopup" proptype="deletecotainer" purpose="msgaction" data-id="'+e.chid+'" msguid="'+e.msguid+'"><em class="sqico-close flexC" documentclick="closemsgactionpopup"></em><em class="sqico-'+o+' flexC"></em><div class="font18 c000 mB5">'+t+'</div><div class="c999">'+s+'</div><div class="btns"><span class="cancel_btn w140" documentclick="closemsgactionpopup">'+LSResource.getRealValue("common.cancel")+'</span><span class="delete w140 posrel siq-red-btn" btn-type="siq-ok-btn" documentclick="'+c+'">'+a+"</span></div></div>"].join("")},getBlockMsgHTML:function(e){return'<div class="font13 zsiq-flex mT10"><span class="sqico-block c888"></span><div class="book-card-time mL5 c333">'+e+"</div></div>"},getBookingErrorHTML:function(e){return'<div class="wid-tag-div txtup bg-aaa" proptype="cardstatus">'+LSResource.getRealValue("embed.data.notavail")+"</div>"+$Temp.getBlockMsgHTML(LSResource.getRealValue(e?"bookings.service.disabled":"bookings.staff.disabled"))},getCloseSeasonalImage:function(){return $Support.getParent().$ZSIQChat.isSeasonalTheme()?'<span class="seasonal-close-img"></span>':""}}}(window);var scrollHandler=function(){var r,n,m={},s=0,l={8:{min:85,max:120},9:{min:93,max:140},10:{min:87,max:110}},d={bottom:30,skew:9},i=function(e,t){var o=t.deltaY||-1*t.wheelDelta,i=m.header.height(),a=i-o;clearTimeout(s),i<a&&0!=e.scrollTop()||(h(a=n<(a=a<r?r:a)?n:a),p(o),s=setTimeout(function(){a!=r&&a!=n&&(h(a=n/100*r<a?n:r,!0),$("#header_style").remove())},300))},a=function(e,t){if($Support.isAllowFreeLogo())e.outerHeight(),e[0].scrollHeight},h=function(e,t){var o=t?100:0;m.header.animate({height:e+"px"},o).removeClass("min_header"),e==r&&m.header.addClass("min_header")},p=function(e){if(9==m.theme&&!ZSIQWindowView.isOnlyCall()){var t=e/(l[9].max-l[9].min)*100,o=d.bottom+-t/100*20,i=d.skew+-t/100*6;d.skew=0<e?(d.bottom=o<10?10:o,i<3?3:i):(d.bottom=30<o?30:o,9<i?9:i),$("#header_style").remove();var a="transform: skewY("+d.skew+"deg) !important;";$("body").append('<style id="header_style">[themeid="9"] header:after { bottom: '+d.bottom+"px !important; "+a+" -webkit-"+a+" -moz-"+a+" -o-"+a+" -ms-"+a+" }</style>")}};return{init:function(e,t){if($Support.Util.checkAndRemoveUnreadDIV(),a(e,t),-1==[4].indexOf($Support.getThemeID())&&!$("body").hasClass("ssview")&&!ZSIQWindowView.isOnlyCall()){if(!m.size){var o=l[$Support.getThemeID()];m.header=$Support.container.find("header"),m.size=getObjectSize(m),m.theme=$Support.getThemeID(),r=o.min,n=o.max}m.event=t,i(e,t),$TH.checkAboutmeClass(),$.fn.ztooltip.remove()}}}}();ZSIQConversationForm=function(){var s=$Support,d={},r={visitorname:{placeholder:"cw.form.name.placeholder",message:"cw.form.name.question",postmessage:"common.name"},visitoremail:{placeholder:"cw.form.email.placeholder",message:"cw.form.email.question",postmessage:"cw.form.email"},visitorphone:{placeholder:"cw.form.phone.placeholder",message:"cw.form.phone.question",postmessage:"ne.enterphone"},department:{postmessage:"common.department",message:"embed.choose_department"},campaign:{message:"embed.campaign.label"}},l={visitor_name:"isname",visitor_email:"isemail",visitor_phone:"isphoneno"},a=function(e,t,i,r){d=i||d;var a=o(e,t);$Support.requestRunning_fetchvisitorconfigurations=!0,$.ajax({url:a,type:"GET",success:function(e){var t=e&&e[0].objString?e[0].objString.form:{};delete $Support.requestRunning_fetchvisitorconfigurations,ZSIQWindowView.visitorFileds[ZSIQWindowView.getBrandStatus()]=t.msglist||[];parent.$ZSIQUtil.getJWTToken();if(Object.keys(t).length)return $Support.Util.resetFormFieldValue(),D(t.dname,t.title),u(t.msglist),Y(t.form_fields_auto_pick_enabled),$Support.chatstart&&($Support.showMessageWindowUI(),delete $Support.chatstart),"function"==typeof r?void r():ZSIQConversationForm.isOldFormView()||$Support.Util.isPreview()?(K(t),!0,void $Support.handleChatWindowUI()):(N()||$.isEmptyObject(d)||(d.contentdiv.find('[purpose="name"]').find(".sqico-edit").first().addClass("dN"),t.currwinobj=d,$Support.handleOnGoingchatActionsInConversation("formchat",t)),void n(e));var i=$Support.getParent().$ZSIQChat.getWidgetData().components;-1!==i.indexOf("chat")||-1===i.indexOf("call")?(!0,$Support.Util.resetFormFieldValue(),d.istrigmsg||d.proactive?x():((ZSIQConversationForm.isOldFormView()||$Support.Util.isPreview())&&$Support.handleChatWindowUI(),!ZSIQConversationForm.isOldFormView()&&!ZSIQConversationForm.maualedit&&x(),r&&r()),delete ZSIQConversationForm.maualedit,ZSIQConversationForm.clearSessionStorage()):r&&r()},error:function(e){delete $Support.requestRunning_fetchvisitorconfigurations,ZSIQConversationForm.clearSessionStorage(),$Support.handleChatWindowUI();var t=e&&e.status;LSDebugger.postDebugInfo("Fetchvisitorconfigurations Call - Errorstatus:"+t+"| AVUID:"+$Support.getParent().$ZSIQUtil.getAvuid(),null,"",!0)}})},o=function(e,t){ispreview=$Support.Util.isPreview();var i=s.getParent(),r=i.$ZSIQChat.getWidgetData().widgetobj.lsid||$Support.EmbedObj.appID,a=ispreview?"1":i.$ZSIQUtil.getAvuid();""!=a&&a||LSDebugger.postDebugInfo("AVUID empty for fetchvisitorconfig actual cookie val|"+s.LSDB.get("ZLD"+r+"avuid")+"| avuid taken from server immediate response |"+i.$ZSIQChat.server_avuid,null,"",!0),delete i.$ZSIQChat.server_avuid;var o=$Support.getAjaxURL("fetchvisitorconfigurations",dext),n=d&&d.question;return n=encodeURIComponent(n),o+="?avuid="+a+"&lsid="+r+(!N()&&n?"&visitor_question="+n:"")+(N()||ispreview||t?"&fetchallfields="+!0:"")+(e?"&clear_context="+!0:"")+("&app_status="+ZSIQWindowView.getBrandStatus())},n=function(e){var t=e&&e[0].objString?e[0].objString.form:{},i=($Support.EmbedObj,t.msglist||[]),r=i.length,a=t.visitor_question,o=t.form_type,n=d.isbottrigmsg&&a&&"conversation"==o;if(d.question||N()||!a||(d.question=a,!n&&p(r,t.form_type,a)),"classic"==o||N())m(e);else if(1<r||n&&r)f(t);else{var s=r?i[0]:{};_(s)}},p=function(e,t,i){var r=$Support.EmbedObj;1!=e&&"classic"!=t||($Support.Util.showMessageAreaUI("","","",d),d.showChatArea(),d.question=i,(d.istrigmsg||d.proactive)&&$BotImpl.formatAndDisplay({dname:r.visitorname,msg:getEscapedText(d.question),isques:d.question},d.winid))},m=function(e,t){$Support.Util.isPreview()&&t&&(d=t),h(e)},c=function(e,t,i){var r={msg:e,meta:t,isignore:i},a=s.LSDB.get("ZLD"+$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.lsid+"avuid")||s.getAvuid();t=t?"&meta="+encodeURIComponent(t):"",parent.$ZSIQUtil.getJWTToken();i=i||"",e=encodeURIComponent(e);var o=$Support.getAjaxURL("sendmessage",dext);o+="?avuid="+a+"&msg="+e+t+"&ignore="+i,$.ajax({url:o,type:"GET",beforeSend:function(e){CommonUtil.setJWTHeader(e)},success:function(e){var t=e&&e[0]?e[0].objString:{};if("context_completed"==t)return!0,void x();t.currwinobj=d,u([t]),$Support.handleOnGoingchatActionsInConversation("formchat",t),_(e)},error:function(e){CommonUtil.isJWTError(e)&&$Support.resendProps.push({msg:r.msg,meta:r.meta,isignore:r.isignore,callbackMethod:"sendformmessage"}),CommonUtil.jwtTokenFailCallback(e)}})},g=function(e,t){var i=e[0]&&e[0].objString?e[0].objString:e,r=i.form?i.form:i;r.msg=getEncodedText(r.msg);var a="classic"==t,o=$.extend({},r);return r.meta={},r.msglist&&!a||(r.msglist=[],r.msglist[0]=o,a&&(r.meta.input_card=o,r.meta.input_card.type=t)),r=a?r:j(r)},u=function(e){if(e)for(var t=e.length,i=$Support.EmbedObj.eprops,r=function(t){var i=ZSIQConversationManager.getcurrchatwinobj().department;$Support.EmbedObj.deptlist.forEach(function(e){e.DNAME===t.msg&&"-1"===i&&(ZSIQConversationManager.getcurrchatwinobj().department=e.ID)})},a=0;a<t;a++){var o=e[a];o.department&&r(o);var n=(o=o.meta||{}).skippable?"false":"true",s=(o=o.input_card||{}).type,p=i[s=l[s]];s&&p&&(p[0]="true",p[1].ismandatory=n,p[1].placeholder=o.placeholder)}},f=function(e){T(e);for(var t=e.msglist||[],i=0;i<t.length;i++)$BotImpl.iswidgetobj(t[i])&&(t[i].sender="-1");$Support.Util.showMessageAreaUI("","","",d),t.unshift({dname:$Support.EmbedObj.visitorname,chid:d.winid,msg:getEscapedText(d.question),isques:d.question});var r=t.length,a=t[r-1];if(!$BotImpl.iswidgetobj(a))return t=w(t),$Support.Util.populateChatUI(t),void x();var o=t.splice(0,r-1);o=w(o),o=v(o),$Support.Util.populateChatUI(o),!$Support.isNewHeader()&&$TH.populateSendBtn(LSResource.getRealValue("ne.send"),d.winid),_(t[0])},v=function(e){$Support.EmbedObj;if(d.istrigmsg){d.question&&(d.istriggeredchat=!0);var t=getEscapedText(d.pmsg),i="",r=-1;return d.isbottrigmsg&&(t={msg:d.pmsg},i="BOT_MESSAGE",r=d.pmsg.sender),[{sender:r,dname:d.triggername,msg:t,chid:d.winid,mode:i}].concat(e)}return d.proactive?($Support.getTranscriptFromSession(d.chatID)||[]).concat(e):e},S=function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();s.LSDB.storeInSession(e+"_formcontextinitiated",!0)},b=function(e){return e.meta&&(e.meta=$BotImpl.setTypingandSoundConfig(e.meta)),e},h=function(e){M();var t=e&&e[0].objString?e[0].objString.form:{};t.dname=t.dname?t.dname:U(),t.dname=d.attendername||t.dname;var i=t.msglist?t.msglist:[];if(!function(e){var t=e[0]&&e[0].meta&&e[0].meta.field_name?e[0].meta.field_name:"";if(1==e.length&&ZSIQConversationForm.maualedit&&"department"==t)return!0}(i))if(!$Support.isOnboarding()||1!=i.length||"department"!=i[0].meta.field_name||$Support.getEmbedDepartments().length){var r=i[0]?i[0].mtime:"",a=i.map(function(e){return e.meta&&e.meta.input_card?e.meta.input_card.type:""}).indexOf("campaign");-1!=a&&(i[a]=E(i[a],"classic"));var o=g(e,"classic");o.isdisablecache=!0,N()?(o=b(o),o=I(o)):($Support.Util.isPreview()&&(o=b(o)),o.callback=L,o.mtime=r),o.sender="-1",ZSIQTranscript.scroll(),$BotImpl.formatAndDisplay(o,d.winid)}else x()},I=function(e){return e.isuseredit=ZSIQConversationForm.maualedit,e.triggerclbk=ZSIQConversationForm.triggerclbk,e.time=(new Date).getTime(),delete ZSIQConversationForm.maualedit,delete ZSIQConversationForm.triggerclbk,e.callback=function(e,t,i){if("siqformskip"!=i.currentTarget.id){var r="keyup"==i.type?$(i.currentTarget).find("#siqformsave"):$(i.target);$Support.checkAndUpdateInfo(r),M()}else B(e)},e},_=function(e){var t=$Support.EmbedObj,i=$Support.getParent().$zohosq.values||{},r=e[0]&&e[0].objString&&e[0].objString.meta?e[0].objString.meta:e.meta||{},a=r.input_card&&r.input_card.type?r.input_card.type:"",o=i[a.replace("visitor_","")],n="department"==r.field_name,s=$Support.getParent().$zv.jwtExpiry;if(e=n?F(e):e,t.isJWT_enabled&&!n&&!o&&"campaign"!=a&&s&&(o=LSResource.getRealValue("cw.form.field.skip")),o||n&&-1!=d.department||n&&!e.length&&$Support.isOnboarding()){var p=o||t.department;c(p,"",!0)}else{e=y(e),r.input_card&&(r.input_card.fieldtype=a,r.input_card.type="conversationforminput"),"campaign"==a&&(e=E(e,"conversation")),r.ignoremeta=!0;var m,l=$Support.Util.isPreview();r=r.skippable?((m=r).skip_callback=function(){var e=$("#msgarea").parents(".usrinpt"),t={val:LSResource.getRealValue("cw.form.field.skip"),metaval:JSON.stringify({type:"skip",value:"-"})};e.find(".hint").remove(),$("#msgarea").removeClass("error_bar"),$("#msgbox_main").find(".flogo").show(),V("",t,"")},m):r;var u=g(e);/^(visitor_phone|visitor_name|visitor_email||department|campaign)$/.exec(a)||(u=C(u)),u.isdisablecache=!0,u.sender="-1",l&&u.meta&&(u.meta.typing_delay=0),$BotImpl.formatAndDisplay(u,d.winid),n&&(l?$BotImpl.disableComposer():_disableComposer())}},C=function(e){var t={checkbox:"multiple-select",radio:"select",selectbox:"suggestions"},i=e.msglist?e.msglist[0]:{},r=i.meta||{},a=i.meta.input_card?i.meta.input_card:{};return t[a.type]&&(r.callback=O,a.type=t[a.type]),"suggestions"==a.type&&(r.suggestions=a.options),i.iscustomfield=!0,e},y=function(e){var t=e[0]&&e[0].objString?e[0].objString:e,i=t.meta,r=i.input_card?i.input_card:{},a=r.type||i.field_name||"";return r.placeholder=r.placeholder?r.placeholder:ZSIQConversationForm.getDefaultPlaceholder(a.replace("_","")),t.dname=t.dname?t.dname:U(),t.msg=t.msg?getEncodedText(t.msg):ZSIQConversationForm.getDefaultMessage(a.replace("_","")),e},w=function(e,t){for(var i=0;i<e.length;i++){var r=e[i];$BotImpl.iswidgetobj(r)&&(e[i]=y(r),!r.sender&&(r.sender="-1")),0==i&&t&&(r.chid=t)}return e},F=function(e){for(var t=[],i=e&&e[0]&&e[0].objString?e[0].objString:{},r=i.meta?i.meta:e.meta||{},a=$Support.getEmbedDepartments(),o=a.length,n=0;n<o;n++){var s=a[n],p=Q(s),m="title = "+LSResource.getRealValue("common."+p)+" dept_status = "+p;t.push({text:s.DNAME,value:s.ID,custatrr:m})}return r.suggestions=t,r.callback=O,i.msg=i.msg||LSResource.getRealValue("embed.choose_department"),$Support.isOnboarding()?t.length?e:[]:e},j=function(e){var t=e.msglist?e.msglist[0]:e.objString,i=t?t.meta:{},r=i.input_card||{},a=r.maxlength||"100",o=i?i.format:"";o=o||r.type;var n=a?" charlimit "+a:"";return e.data_validate=i&&i.skippable?o+n:"required "+o+n,e.fieldtype="default",e},E=function(e,t){if("classic"==t||N())return e.msg=e.msg?e.msg:LSResource.getRealValue("embed.campaign.label"),e={meta:{field_name:"campaign",skippable:!0,format:"checkbox",key:"subscribe",hint:"",is_default_field:!0,options:[{text:e.msg,value:!0}]}};var i=e&&e[0]&&e[0].objString?e[0].objString:e,r=i.meta?i.meta:{};return i.msg=i.msg?i.msg:LSResource.getRealValue("embed.campaign.label"),r.input_card={type:"select",options:[{value:!0,text:LSResource.getRealValue("common.yes")},{value:!1,text:LSResource.getRealValue("common.no")}],data_key:"subscribe"},r.callback=O,r.skippable=!1,r.field_name="subscribe",e},k=function(e,t,i,r){if("subscribe"==e&&($Support.subscribe=JSON.parse(t)),"department"==e)ZSIQConversationManager.getChatWinObjById(r).department=t;else if(i&&null!=t){var a=$Support.EmbedObj.cinfo||{},o="object"==typeof t?t[0]?t[0].value:"":t;a[e]=o,$Support.EmbedObj.cinfo=a}else $Support.EmbedObj[e]=t},D=function(e,t){var i=$Support.EmbedObj.eprops,r=i.agentname,a=i.question;r&&(r[1].name=e),a&&(a[1].msg=t)},U=function(){return d.attendername||getEscapedText($Support.EmbedObj.eprops.agentname[1].name)||LSResource.getRealValue("ne.operator")},Z=function(e){var t=e.length,r=[];for(i=0;i<t;i++)r.push(e[i].value);return r},O=function(e){var t,i=e.data_value,r=e.config||{};"object"==typeof i&&(i=Z(i)),t={val:e.msg,metaval:JSON.stringify(meta={type:r.fieldtype,value:i})},t="subscribe"==r.fieldname?e.msg:t,$BotImpl.enableComposer(),k(r.fieldname,e.data_value,r.iscustomfield,e.chatid),V(e.element,e.data_value,t)},Q=function(e){return e.ENGAGED?"engaged":e.STATUS?"online":"offline"},A=function(e){var t=$Support.EmbedObj,i=$Support.getEmbedDepartments()||[],r=(i.length,e||t.department);for(var a in i){var o=i[a];if(o.ID===r)return o.STATUS}return t.status},R=function(e){$Support.EmbedObj;var t=$Support.getEmbedDepartments();t.length;for(var i in t){var r=t[i];if(r.NAME===e)return r.ID}},x=function(e){e?$Support.getComposer().val(d.question):ConversationFormInput.resetMessageArea(d.winid),t()},q=function(e,t,i){s.getParent().$zoho.salesiq.visitor[e](i)},T=function(e){for(var t,i,r,a=e.msglist||{},o=a.length,n=!1,s=0;s<o;s++){var p=a[s],m=p.meta?p.meta:"";if(!m||n)if("department"!=i)if(n){var l=p[t]||(m?Z(m.value).toString():"");k(r,l,!0),n=!1}else"campaign"==i&&p[t]?$Support.subscribe="Yes"==p[t]:$Support.EmbedObj[i]=p[t];else $Support.EmbedObj[i]=R(p[t]);else{if(m.card_data&&"skip"==m.card_data.type)continue;t=m.input_card?m.input_card.type:m.field_name,r=m.field_name,i=t?t.replace("_",""):"",/^(visitor_phone|visitor_name|visitor_email||department|campaign)$/.exec(t)||(n=!0,i=m.field_name)}}},V=function(e,t,i){var r=$Support.EmbedObj.visitorname,a=e?e.parents(".ziq_msg"):"",o=i||t,n="object"==typeof o?o.metaval:"";if(o="object"==typeof o?o.val:o,$Support.Util.removeSendClickAction(),i||t)if(J())_updateDeptValue(a,o);else{a&&a.find(".cmpnt-desc").length&&a.find(".msgbx").text(a.find(".cmpnt-desc").text()),$("#conversationoption").remove();var s={isvisitor:!0,sender:r,dname:r,msg:getEscapedText(o),time:MyDate.getHoursandMin((new Date).getTime(),!0,"bclient"),previoussender:!1,isdisablecache:!0};$BotImpl.formatAndDisplay(s,d.winid),Message.presender=r,ConversationFormInput.resetMessageArea(d.winid),c(o,n)}},L=function(e,t,i){if("siqformskip"==i.currentTarget.id&&(_storeClassicData(!0),B(e),!e.isuseredit&&!e.triggerclbk&&$BotImpl.formatAndDisplay(W(ZSIQConversationForm.classicformdata,e.dname),d.winid)),$Support.checkCustomFields(s.getFormContainer()),s.Util.validateFields(s.getFormContainer())){_storeClassicData(),!0;var r=d.contentdiv;s.Util.isCampaignEnabled()&&($Support.subscribe=r&&r.find('[purpose="subscribe"] input').is(":checked")),t?t(e):x(),M(),!e.isuseredit&&!e.triggerclbk&&$BotImpl.formatAndDisplay(W(ZSIQConversationForm.classicformdata,e.dname),d.winid)}};_storeClassicData=function(a){ZSIQConversationForm.classicformdata={},$("#siqform").find("[purpose]").each(function(){var e=$(this),t=e.attr("purpose");if("custom"==t)return!0;var i=e.attr("fieldkey"),r=e.val()||e.attr("val");return!!isUndefined(i)||(a?(ZSIQConversationForm.classicformdata[i]={msg:LSResource.getRealValue("cw.form.field.skip"),meta:{type:"skip",value:""}},!0):(r="department"==t?e.find("#dropheader").text():r,r="subscribe"==t?1==e.find("input").prop("checked"):r,(isUndefined(r)||""==r)&&(r=LSResource.getRealValue("cw.form.emptyfieldvalue","")),void(ZSIQConversationForm.classicformdata[i]=r)))}),a&&(ZSIQConversationForm.classicformdata.skip=!0)};var B=function(e){!0;var t=!(!e.isuseredit&&!e.triggerclbk);M(),t||x()},M=function(){var e=$("#siqform").parents(".ziq_msg");e.prev('[frstmsg="true"]').remove(),e.remove(),$BotImpl.disableComposer("pending")},t=function(){var t=$Support.EmbedObj.pprops,i=P();$Support.updateInputValues(d);var e=s.EmbedObj.status&&A(d.department)||$Support.isBotAvailOnEmbedNBH(d)?function(){d.initiateChat()}:function(){if(i&&!s.EmbedObj.status){var e=d.contentdiv;return e.find(".sqico-edit").remove(),e.find("div[purpose=name]").attr("documentclick",""),d.hideUserEditUI(),$UI.appendChatConsentDiv(null,!1,t.chatcookiepolicyurl,d),void ZSIQTranscript.scroll()}$Support.EmbedObj.offlinedeptid=d.department,s.handleLeaveMessage(d.question,d.winid)};d.proactive&&(e=function(){var e=ZSIQConversationForm.getFormType()==CLASSIC_VIEW?ZSIQConversationForm.getFormatedResponse():"";$Support.joinProactiveChat(d.question,d,e)}),s.Util.handleStartChat(e,"",d.winid)},P=function(){var e=1==$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.isgdprenabled,t=$Support.EmbedObj.pprops,i=$Support.LSDB.getFromSession(_SCREENNAME+"_gdpr_chatconsent");return!(!e||!JSON.parse(t.isgdprenabled)||1!=JSON.parse(t.chatprivacyconfig)||i)},W=function(e,t,i){var r="";i=i||MyDate.getHoursandMin((new Date).getTime(),!0,"bclient");for(var a in e)if(e[a]&&"subscribe"!=a&&a){var o=e[a].meta||{};if("skip"==((o.card_data||{}).type||o.type||a)){r=LSResource.getRealValue("cw.form.field.skip");break}r+="<b>"+getEscapedText(a)+"</b><br>"+getEscapedText(e[a])+"<br>"}return{sender:t,dname:t,msg:r,isvisitor:!0,time:i,isdisablecache:!0,restrict_msgsanitize:!0}};_disableComposer=function(){setTimeout(function(){$BotImpl.disableComposer()},2e3)};var N=function(e){return ZSIQConversationForm.maualedit},G=function(){var e,t=$Support.getParent().$ZSIQUtil.getAvuid(),i=J();i&&(d.question=i,$Support.Util.showMessageAreaUI("","","",d),d.showChatArea()),S(),!i&&s.LSDB.storeInSession(t+"_vist_ques",d.question),e=[{sender:"-1",dname:U(),meta:{field_name:"department",skippable:!1,isskiptopost:!1},msg:LSResource.getRealValue("embed.choose_department"),mtime:""+(new Date).getTime(),currwinobj:d}],$Support.handleOnGoingchatActionsInConversation("formchat",e[0]),e=F(e[0]),(e=g(e)).isdisablecache=!0,$BotImpl.formatAndDisplay(e,d.winid),_disableComposer()};_updateDeptValue=function(e,t){e.prev("#bottype_msg").remove(),e.remove(),!0,x()};var J=function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();return s.LSDB.getFromSession(e+"_vist_ques")},H=function(e){var t=$Support.fieldlist||[],i=t.map(function(e){return e.meta?e.meta.input_card?e.meta.input_card.type:e.meta.field_name:""}).indexOf(e);-1!=i&&t.splice(i,1)},z=function(){return!$Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid)||$Support.Util.IsMandatoryFieldsAvailable()||ZSIQConversationForm.getFormType()==CLASSIC_VIEW},K=function(e){if(e){for(var t=e.msglist||[],i=($Support.fieldlist=t).length,r=[],a=0;a<i;a++){var o=t[a],n=o.meta||{};if("department"!=n.field_name&&"subscribe"!=n.key){var s=n.input_card||{},p=s.type||n.field_name,m=$Support.EmbedObj.eprops;/^(visitor_phone|visitor_name|visitor_email||department|campaign)$/.exec(p)?m[l[p]]={0:"true",1:{ismandatory:!n.skippable,placeholder:s.placeholder,question:o.msg}}:r.push({hint:s.placeholder,index:a,name:n.field_name,options:s.options,required:!n.skippable,type:p,visibility:s.visibility,maxlength:s.maxlength,style:s.style,question:n.msg})}}$Support.customobj=r}},Y=function(e){(s.getParent().$ZSIQAutopick||{}).isenabled=e};return{fetchConfigurations:function(e){if(d=e,!1,z())return S(),void a(!0);"-1"!=$Support.EmbedObj.department?x(!0):a("",!0,"",G)},handleStartChat:function(e){$TH.showChatArea(),!$Support.isNewHeader()&&$TH.populateSendBtn(LSResource.getRealValue("ne.send"));var t=s.getParent().$ZSIQUtil.getAPIValues();s.handleApiData(t),t.floatwindowfields&&s.handleFieldVisibility(t.floatwindowfields),s.Util.setMessageClass()},validateConversation:function(e,t){var i=$("#msgarea");if(i.parents(".usrinpt").find(".hint").remove(),i.removeClass("error_bar"),$("#msgbox_main").find(".flogo").show(),$Support.toggleSendButton(e),!t||13==s.Util.getKeyCode(t)){var r,a,o=i.attr("purpose");if(!i.validateInput()){var n={visitorname:"ne.errorinfo.name",visitoremail:"ne.errorinfo.email",visitorphone:"ne.errorinfo.phone"}[o];return(n=n?LSResource.getRealValue(n):/^number|email|url|percentage|percent|decimal|name|email|phone$/.exec(o)?LSResource.getRealValue("ne.errorinfo."+o):"")&&(r=n,(a=$("#msgarea").parents(".usrinpt")).find(".hint").remove(),$("#msgbox_main").find(".flogo").show(),r&&(a.append('<div class="hint">( '+r+" )</div>"),$("#msgbox_main").find(".flogo").hide())),void i.addClass("error_bar")}!function(e){var t=e.val()||$("#msgarea").val();if("true"==e.attr("iscustomfield")){var i=e.attr("fieldtype");k(i,t,!0)}else{var r=e.attr("purpose");"visitorname"==r&&(q("name","visitorname",t),$Support.EmbedObj.visitorname=t),"visitoremail"==r&&(q("email","visitoremail",t),$Support.EmbedObj.visitoremail=t),"visitorphone"==r&&(q("contactnumber","visitorphone",t),$Support.EmbedObj.visitorphone=t)}V(e,t.trim())}(i)}},clearSessionStorage:function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();$Support.LSDB.removeSessionStore(e+"_formcontextinitiated"),$Support.LSDB.removeSessionStore(e+"_vist_ques"),delete ZSIQConversationForm.classicformdata},checkInputVal:function(e){e.attr("value",$.trim(e.val())),e.val()||e.parent().removeClass("sel")},getOperatorName:U,getFormQuestion:function(){return s.EmbedObj.eprops.question[1].msg||LSResource.getRealValue("ne.operator.question","")},fetchFieldsToEdit:function(e,t,i){if(i&&(d=i),ZSIQConversationForm.maualedit=e,ZSIQConversationForm.triggerclbk=t){var r=$Support.EmbedObj;return d.question=$.trim(d&&d.composer.val())||$Widget.getLastMessage(),$BotImpl.formatAndDisplay({sender:r.visitorname,dname:r.visitorname,msg:d.question,isques:d.question},d.winid),d&&d.composer.val(""),void this.fetchConfigurations(d)}a()},updateAndGetClassicFormData:function(e){var t=e.msg;_classicformdata={};var i=t.msglist||[];i=w(i);for(var r,a=t.title||LSResource.getRealValue("ne.operator.question",""),o=MyDate.getHoursandMin(e.time,!0,"bclient"),n=t.msglist.length,s=0;s<n;){if(i[s]&&i[s].meta){r=i[s].dname||U();var p=i[s].meta.input_card?i[s].meta.input_card.type:"",m=p?ZSIQConversationForm.getDefaultPostMessage(p.replace("_","")):ZSIQConversationForm.getDefaultPostMessage(i[s].meta.field_name)||i[s].msg;_classicformdata[m]=i[s+1].meta&&i[s+1].meta.card_data?i[s+1]:i[s+1].msg}s+=2}return(i=[]).push({sender:"-1",dname:r,msg:a,time:o}),i.push(W(_classicformdata,"",o)),i},updateformconfig:function(){for(var e=$Support.fieldlist||[],t=$Support.EmbedObj.eprops||{},i=$Support.Util.isCampaignEnabled(),r=(t.agentname&&t.agentname[1],t.question&&t.question[1],$Support.EmbedObj.integprops||{}),a=r.integinfo?r.integinfo[$Support.enabledCampaignID]:{},o=a?a.subscribelabel:"",n=[{isenabled:"true"==t.isname[0],data:t.isname[1]||{},format:"text",type:"visitor_name"},{isenabled:"true"==t.isemail[0],data:t.isemail[1]||{},format:"email",type:"visitor_email"},{isenabled:"true"==t.isphoneno[0],data:t.isphoneno[1]||{},format:"phone",type:"visitor_phone"},{isenabled:i,data:{question:o},type:"campaign"}],s=[],p=0;p<n.length;p++){var m=n[p],l=m.isenabled,u=m.type;l?(H(m.type),s.push({dname:"",meta:{format:m.format,input_card:{placeholder:m.data.placeholder,type:u},skippable:!CommonUtil.parseToJSON(m.data.ismandatory),msg:m.data.question}})):H(m.type)}s.length&&(e=s.concat(e)),$Support.fieldlist=e},reSetFormValues:function(){!1},getFormType:function(){var e=$Support.EmbedObj,t=e.eprops;return e.isformremoval?t.formtype&&t.formtype[1]?t.formtype[1].val:void 0:"2"},getFormatedResponse:function(){var e=[],t=!(!ZSIQConversationForm.classicformdata||!ZSIQConversationForm.classicformdata.skip);for(var i in ZSIQConversationForm.classicformdata)t?"skip"!=i&&e.push(ZSIQConversationForm.classicformdata[i]):e.push({msg:ZSIQConversationForm.classicformdata[i]});return JSON.stringify(e)},checkContextInitiated:function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();return!!$Support.LSDB.getFromSession(e+"_formcontextinitiated")},getDefaultPlaceholder:function(e){var t=r[e];return t?LSResource.getRealValue(t.placeholder):""},getDefaultMessage:function(e){var t=r[e];return t?LSResource.getRealValue(t.message):""},getDefaultPostMessage:function(e){var t=r[e];return t?LSResource.getRealValue(t.postmessage):""},isOldFormView:function(){return!!ZSIQWindowView.isCallFormSupported()||this.getFormType()==OLDFORM_VIEW&&!this.checkContextInitiated()},checkFormContext:function(){return!this.isOldFormView()&&!this.checkContextInitiated()&&(z()||"-1"==$Support.EmbedObj.department)},checkAndGetFormTranscript:function(e){var t=this.checkContextInitiated(),i=J();if(t||i){if(!e)return void ZSIQConversationManager.init({winid:(new Date).getTime()},"formview");var r=e;if(t&&!i)return S(),void a("","",r);i&&this.fetchConfigurations(r)}},formatAndPopulateTranscript:function(e,t,i,r){var a=e.chattrasncript,o=a&&a[0]&&a[0].chid,n=e.fieldtranscript,s=e.currindex+1;n=w(n,o);var p=a.slice(0,s-1).concat(n).concat(a.slice(s));$Support.Util.populateChatUI(p,t,i,r)},isCustomFieldExist:function(){var e=$Support.getParent().$ZSIQUtil.getAPIValues().customfield;return e&&e.length},isNewAppsUI:function(e){var t=parent.parent;if(e){if(t&&t.MESSANGER_SUBTAB)return!0}else if(t&&"siqforms"==t.MESSANGER_SUBTAB)return!0;return!1},fetchAllFields:function(e){if($Support.Util.isPreview()&&$Support.fieldlist)return this.isNewAppsUI()&&K({msglist:$Support.fieldlist}),void $Support.handleChatWindowUI();a("",!0,"",e)},handleClassicConfig:m,updateFieldsData:K,handleConversationForm:_,getSelectedDeptstatus:A,setFormFieldsInEobj:u,setVisitorInfo:q,sendFormMessage:c}}(),ZSIQConversationForm.reSetFormValues();ZSIQConversationForm=function(){var s=$Support,d={},r={visitorname:{placeholder:"cw.form.name.placeholder",message:"cw.form.name.question",postmessage:"common.name"},visitoremail:{placeholder:"cw.form.email.placeholder",message:"cw.form.email.question",postmessage:"cw.form.email"},visitorphone:{placeholder:"cw.form.phone.placeholder",message:"cw.form.phone.question",postmessage:"ne.enterphone"},department:{postmessage:"common.department",message:"embed.choose_department"},campaign:{message:"embed.campaign.label"}},l={visitor_name:"isname",visitor_email:"isemail",visitor_phone:"isphoneno"},a=function(e,t,i,r){d=i||d;var a=o(e,t);$Support.requestRunning_fetchvisitorconfigurations=!0,$.ajax({url:a,type:"GET",success:function(e){var t=e&&e[0].objString?e[0].objString.form:{};delete $Support.requestRunning_fetchvisitorconfigurations,ZSIQWindowView.visitorFileds[ZSIQWindowView.getBrandStatus()]=t.msglist||[];parent.$ZSIQUtil.getJWTToken();if(Object.keys(t).length)return $Support.Util.resetFormFieldValue(),D(t.dname,t.title),u(t.msglist),Y(t.form_fields_auto_pick_enabled),$Support.chatstart&&($Support.showMessageWindowUI(),delete $Support.chatstart),"function"==typeof r?void r():ZSIQConversationForm.isOldFormView()||$Support.Util.isPreview()?(K(t),!0,void $Support.handleChatWindowUI()):(N()||$.isEmptyObject(d)||(d.contentdiv.find('[purpose="name"]').find(".sqico-edit").first().addClass("dN"),t.currwinobj=d,$Support.handleOnGoingchatActionsInConversation("formchat",t)),void n(e));var i=$Support.getParent().$ZSIQChat.getWidgetData().components;-1!==i.indexOf("chat")||-1===i.indexOf("call")?(!0,$Support.Util.resetFormFieldValue(),d.istrigmsg||d.proactive?x():((ZSIQConversationForm.isOldFormView()||$Support.Util.isPreview())&&$Support.handleChatWindowUI(),!ZSIQConversationForm.isOldFormView()&&!ZSIQConversationForm.maualedit&&x(),r&&r()),delete ZSIQConversationForm.maualedit,ZSIQConversationForm.clearSessionStorage()):r&&r()},error:function(e){delete $Support.requestRunning_fetchvisitorconfigurations,ZSIQConversationForm.clearSessionStorage(),$Support.handleChatWindowUI();var t=e&&e.status;LSDebugger.postDebugInfo("Fetchvisitorconfigurations Call - Errorstatus:"+t+"| AVUID:"+$Support.getParent().$ZSIQUtil.getAvuid(),null,"",!0)}})},o=function(e,t){ispreview=$Support.Util.isPreview();var i=s.getParent(),r=i.$ZSIQChat.getWidgetData().widgetobj.lsid||$Support.EmbedObj.appID,a=ispreview?"1":i.$ZSIQUtil.getAvuid();""!=a&&a||LSDebugger.postDebugInfo("AVUID empty for fetchvisitorconfig actual cookie val|"+s.LSDB.get("ZLD"+r+"avuid")+"| avuid taken from server immediate response |"+i.$ZSIQChat.server_avuid,null,"",!0),delete i.$ZSIQChat.server_avuid;var o=$Support.getAjaxURL("fetchvisitorconfigurations",dext),n=d&&d.question;return n=encodeURIComponent(n),o+="?avuid="+a+"&lsid="+r+(!N()&&n?"&visitor_question="+n:"")+(N()||ispreview||t?"&fetchallfields="+!0:"")+(e?"&clear_context="+!0:"")+("&app_status="+ZSIQWindowView.getBrandStatus())},n=function(e){var t=e&&e[0].objString?e[0].objString.form:{},i=($Support.EmbedObj,t.msglist||[]),r=i.length,a=t.visitor_question,o=t.form_type,n=d.isbottrigmsg&&a&&"conversation"==o;if(d.question||N()||!a||(d.question=a,!n&&p(r,t.form_type,a)),"classic"==o||N())m(e);else if(1<r||n&&r)f(t);else{var s=r?i[0]:{};_(s)}},p=function(e,t,i){var r=$Support.EmbedObj;1!=e&&"classic"!=t||($Support.Util.showMessageAreaUI("","","",d),d.showChatArea(),d.question=i,(d.istrigmsg||d.proactive)&&$BotImpl.formatAndDisplay({dname:r.visitorname,msg:getEscapedText(d.question),isques:d.question},d.winid))},m=function(e,t){$Support.Util.isPreview()&&t&&(d=t),h(e)},c=function(e,t,i){var r={msg:e,meta:t,isignore:i},a=s.LSDB.get("ZLD"+$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.lsid+"avuid")||s.getAvuid();t=t?"&meta="+encodeURIComponent(t):"",parent.$ZSIQUtil.getJWTToken();i=i||"",e=encodeURIComponent(e);var o=$Support.getAjaxURL("sendmessage",dext);o+="?avuid="+a+"&msg="+e+t+"&ignore="+i,$.ajax({url:o,type:"GET",beforeSend:function(e){CommonUtil.setJWTHeader(e)},success:function(e){var t=e&&e[0]?e[0].objString:{};if("context_completed"==t)return!0,void x();t.currwinobj=d,u([t]),$Support.handleOnGoingchatActionsInConversation("formchat",t),_(e)},error:function(e){CommonUtil.isJWTError(e)&&$Support.resendProps.push({msg:r.msg,meta:r.meta,isignore:r.isignore,callbackMethod:"sendformmessage"}),CommonUtil.jwtTokenFailCallback(e)}})},g=function(e,t){var i=e[0]&&e[0].objString?e[0].objString:e,r=i.form?i.form:i;r.msg=getEncodedText(r.msg);var a="classic"==t,o=$.extend({},r);return r.meta={},r.msglist&&!a||(r.msglist=[],r.msglist[0]=o,a&&(r.meta.input_card=o,r.meta.input_card.type=t)),r=a?r:j(r)},u=function(e){if(e)for(var t=e.length,i=$Support.EmbedObj.eprops,r=function(t){var i=ZSIQConversationManager.getcurrchatwinobj().department;$Support.EmbedObj.deptlist.forEach(function(e){e.DNAME===t.msg&&"-1"===i&&(ZSIQConversationManager.getcurrchatwinobj().department=e.ID)})},a=0;a<t;a++){var o=e[a];o.department&&r(o);var n=(o=o.meta||{}).skippable?"false":"true",s=(o=o.input_card||{}).type,p=i[s=l[s]];s&&p&&(p[0]="true",p[1].ismandatory=n,p[1].placeholder=o.placeholder)}},f=function(e){T(e);for(var t=e.msglist||[],i=0;i<t.length;i++)$BotImpl.iswidgetobj(t[i])&&(t[i].sender="-1");$Support.Util.showMessageAreaUI("","","",d),t.unshift({dname:$Support.EmbedObj.visitorname,chid:d.winid,msg:getEscapedText(d.question),isques:d.question});var r=t.length,a=t[r-1];if(!$BotImpl.iswidgetobj(a))return t=w(t),$Support.Util.populateChatUI(t),void x();var o=t.splice(0,r-1);o=w(o),o=v(o),$Support.Util.populateChatUI(o),!$Support.isNewHeader()&&$TH.populateSendBtn(LSResource.getRealValue("ne.send"),d.winid),_(t[0])},v=function(e){$Support.EmbedObj;if(d.istrigmsg){d.question&&(d.istriggeredchat=!0);var t=getEscapedText(d.pmsg),i="",r=-1;return d.isbottrigmsg&&(t={msg:d.pmsg},i="BOT_MESSAGE",r=d.pmsg.sender),[{sender:r,dname:d.triggername,msg:t,chid:d.winid,mode:i}].concat(e)}return d.proactive?($Support.getTranscriptFromSession(d.chatID)||[]).concat(e):e},S=function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();s.LSDB.storeInSession(e+"_formcontextinitiated",!0)},b=function(e){return e.meta&&(e.meta=$BotImpl.setTypingandSoundConfig(e.meta)),e},h=function(e){M();var t=e&&e[0].objString?e[0].objString.form:{};t.dname=t.dname?t.dname:U(),t.dname=d.attendername||t.dname;var i=t.msglist?t.msglist:[];if(!function(e){var t=e[0]&&e[0].meta&&e[0].meta.field_name?e[0].meta.field_name:"";if(1==e.length&&ZSIQConversationForm.maualedit&&"department"==t)return!0}(i))if(!$Support.isOnboarding()||1!=i.length||"department"!=i[0].meta.field_name||$Support.getEmbedDepartments().length){var r=i[0]?i[0].mtime:"",a=i.map(function(e){return e.meta&&e.meta.input_card?e.meta.input_card.type:""}).indexOf("campaign");-1!=a&&(i[a]=E(i[a],"classic"));var o=g(e,"classic");o.isdisablecache=!0,N()?(o=b(o),o=I(o)):($Support.Util.isPreview()&&(o=b(o)),o.callback=L,o.mtime=r),o.sender="-1",ZSIQTranscript.scroll(),$BotImpl.formatAndDisplay(o,d.winid)}else x()},I=function(e){return e.isuseredit=ZSIQConversationForm.maualedit,e.triggerclbk=ZSIQConversationForm.triggerclbk,e.time=(new Date).getTime(),delete ZSIQConversationForm.maualedit,delete ZSIQConversationForm.triggerclbk,e.callback=function(e,t,i){if("siqformskip"!=i.currentTarget.id){var r="keyup"==i.type?$(i.currentTarget).find("#siqformsave"):$(i.target);$Support.checkAndUpdateInfo(r),M()}else B(e)},e},_=function(e){var t=$Support.EmbedObj,i=$Support.getParent().$zohosq.values||{},r=e[0]&&e[0].objString&&e[0].objString.meta?e[0].objString.meta:e.meta||{},a=r.input_card&&r.input_card.type?r.input_card.type:"",o=i[a.replace("visitor_","")],n="department"==r.field_name,s=$Support.getParent().$zv.jwtExpiry;if(e=n?F(e):e,t.isJWT_enabled&&!n&&!o&&"campaign"!=a&&s&&(o=LSResource.getRealValue("cw.form.field.skip")),o||n&&-1!=d.department||n&&!e.length&&$Support.isOnboarding()){var p=o||t.department;c(p,"",!0)}else{e=y(e),r.input_card&&(r.input_card.fieldtype=a,r.input_card.type="conversationforminput"),"campaign"==a&&(e=E(e,"conversation")),r.ignoremeta=!0;var m,l=$Support.Util.isPreview();r=r.skippable?((m=r).skip_callback=function(){var e=$("#msgarea").parents(".usrinpt"),t={val:LSResource.getRealValue("cw.form.field.skip"),metaval:JSON.stringify({type:"skip",value:"-"})};e.find(".hint").remove(),$("#msgarea").removeClass("error_bar"),$("#msgbox_main").find(".flogo").show(),V("",t,"")},m):r;var u=g(e);/^(visitor_phone|visitor_name|visitor_email||department|campaign)$/.exec(a)||(u=C(u)),u.isdisablecache=!0,u.sender="-1",l&&u.meta&&(u.meta.typing_delay=0),$BotImpl.formatAndDisplay(u,d.winid),n&&(l?$BotImpl.disableComposer():_disableComposer())}},C=function(e){var t={checkbox:"multiple-select",radio:"select",selectbox:"suggestions"},i=e.msglist?e.msglist[0]:{},r=i.meta||{},a=i.meta.input_card?i.meta.input_card:{};return t[a.type]&&(r.callback=O,a.type=t[a.type]),"suggestions"==a.type&&(r.suggestions=a.options),i.iscustomfield=!0,e},y=function(e){var t=e[0]&&e[0].objString?e[0].objString:e,i=t.meta,r=i.input_card?i.input_card:{},a=r.type||i.field_name||"";return r.placeholder=r.placeholder?r.placeholder:ZSIQConversationForm.getDefaultPlaceholder(a.replace("_","")),t.dname=t.dname?t.dname:U(),t.msg=t.msg?getEncodedText(t.msg):ZSIQConversationForm.getDefaultMessage(a.replace("_","")),e},w=function(e,t){for(var i=0;i<e.length;i++){var r=e[i];$BotImpl.iswidgetobj(r)&&(e[i]=y(r),!r.sender&&(r.sender="-1")),0==i&&t&&(r.chid=t)}return e},F=function(e){for(var t=[],i=e&&e[0]&&e[0].objString?e[0].objString:{},r=i.meta?i.meta:e.meta||{},a=$Support.getEmbedDepartments(),o=a.length,n=0;n<o;n++){var s=a[n],p=Q(s),m="title = "+LSResource.getRealValue("common."+p)+" dept_status = "+p;t.push({text:s.DNAME,value:s.ID,custatrr:m})}return r.suggestions=t,r.callback=O,i.msg=i.msg||LSResource.getRealValue("embed.choose_department"),$Support.isOnboarding()?t.length?e:[]:e},j=function(e){var t=e.msglist?e.msglist[0]:e.objString,i=t?t.meta:{},r=i.input_card||{},a=r.maxlength||"100",o=i?i.format:"";o=o||r.type;var n=a?" charlimit "+a:"";return e.data_validate=i&&i.skippable?o+n:"required "+o+n,e.fieldtype="default",e},E=function(e,t){if("classic"==t||N())return e.msg=e.msg?e.msg:LSResource.getRealValue("embed.campaign.label"),e={meta:{field_name:"campaign",skippable:!0,format:"checkbox",key:"subscribe",hint:"",is_default_field:!0,options:[{text:e.msg,value:!0}]}};var i=e&&e[0]&&e[0].objString?e[0].objString:e,r=i.meta?i.meta:{};return i.msg=i.msg?i.msg:LSResource.getRealValue("embed.campaign.label"),r.input_card={type:"select",options:[{value:!0,text:LSResource.getRealValue("common.yes")},{value:!1,text:LSResource.getRealValue("common.no")}],data_key:"subscribe"},r.callback=O,r.skippable=!1,r.field_name="subscribe",e},k=function(e,t,i,r){if("subscribe"==e&&($Support.subscribe=JSON.parse(t)),"department"==e)ZSIQConversationManager.getChatWinObjById(r).department=t;else if(i&&null!=t){var a=$Support.EmbedObj.cinfo||{},o="object"==typeof t?t[0]?t[0].value:"":t;a[e]=o,$Support.EmbedObj.cinfo=a}else $Support.EmbedObj[e]=t},D=function(e,t){var i=$Support.EmbedObj.eprops,r=i.agentname,a=i.question;r&&(r[1].name=e),a&&(a[1].msg=t)},U=function(){return d.attendername||getEscapedText($Support.EmbedObj.eprops.agentname[1].name)||LSResource.getRealValue("ne.operator")},Z=function(e){var t=e.length,r=[];for(i=0;i<t;i++)r.push(e[i].value);return r},O=function(e){var t,i=e.data_value,r=e.config||{};"object"==typeof i&&(i=Z(i)),t={val:e.msg,metaval:JSON.stringify(meta={type:r.fieldtype,value:i})},t="subscribe"==r.fieldname?e.msg:t,$BotImpl.enableComposer(),k(r.fieldname,e.data_value,r.iscustomfield,e.chatid),V(e.element,e.data_value,t)},Q=function(e){return e.ENGAGED?"engaged":e.STATUS?"online":"offline"},A=function(e){var t=$Support.EmbedObj,i=$Support.getEmbedDepartments()||[],r=(i.length,e||t.department);for(var a in i){var o=i[a];if(o.ID===r)return o.STATUS}return t.status},R=function(e){$Support.EmbedObj;var t=$Support.getEmbedDepartments();t.length;for(var i in t){var r=t[i];if(r.NAME===e)return r.ID}},x=function(e){e?$Support.getComposer().val(d.question):ConversationFormInput.resetMessageArea(d.winid),t()},q=function(e,t,i){s.getParent().$zoho.salesiq.visitor[e](i)},T=function(e){for(var t,i,r,a=e.msglist||{},o=a.length,n=!1,s=0;s<o;s++){var p=a[s],m=p.meta?p.meta:"";if(!m||n)if("department"!=i)if(n){var l=p[t]||(m?Z(m.value).toString():"");k(r,l,!0),n=!1}else"campaign"==i&&p[t]?$Support.subscribe="Yes"==p[t]:$Support.EmbedObj[i]=p[t];else $Support.EmbedObj[i]=R(p[t]);else{if(m.card_data&&"skip"==m.card_data.type)continue;t=m.input_card?m.input_card.type:m.field_name,r=m.field_name,i=t?t.replace("_",""):"",/^(visitor_phone|visitor_name|visitor_email||department|campaign)$/.exec(t)||(n=!0,i=m.field_name)}}},V=function(e,t,i){var r=$Support.EmbedObj.visitorname,a=e?e.parents(".ziq_msg"):"",o=i||t,n="object"==typeof o?o.metaval:"";if(o="object"==typeof o?o.val:o,$Support.Util.removeSendClickAction(),i||t)if(J())_updateDeptValue(a,o);else{a&&a.find(".cmpnt-desc").length&&a.find(".msgbx").text(a.find(".cmpnt-desc").text()),$("#conversationoption").remove();var s={isvisitor:!0,sender:r,dname:r,msg:getEscapedText(o),time:MyDate.getHoursandMin((new Date).getTime(),!0,"bclient"),previoussender:!1,isdisablecache:!0};$BotImpl.formatAndDisplay(s,d.winid),Message.presender=r,ConversationFormInput.resetMessageArea(d.winid),c(o,n)}},L=function(e,t,i){if("siqformskip"==i.currentTarget.id&&(_storeClassicData(!0),B(e),!e.isuseredit&&!e.triggerclbk&&$BotImpl.formatAndDisplay(W(ZSIQConversationForm.classicformdata,e.dname),d.winid)),$Support.checkCustomFields(s.getFormContainer()),s.Util.validateFields(s.getFormContainer())){_storeClassicData(),!0;var r=d.contentdiv;s.Util.isCampaignEnabled()&&($Support.subscribe=r&&r.find('[purpose="subscribe"] input').is(":checked")),t?t(e):x(),M(),!e.isuseredit&&!e.triggerclbk&&$BotImpl.formatAndDisplay(W(ZSIQConversationForm.classicformdata,e.dname),d.winid)}};_storeClassicData=function(a){ZSIQConversationForm.classicformdata={},$("#siqform").find("[purpose]").each(function(){var e=$(this),t=e.attr("purpose");if("custom"==t)return!0;var i=e.attr("fieldkey"),r=e.val()||e.attr("val");return!!isUndefined(i)||(a?(ZSIQConversationForm.classicformdata[i]={msg:LSResource.getRealValue("cw.form.field.skip"),meta:{type:"skip",value:""}},!0):(r="department"==t?e.find("#dropheader").text():r,r="subscribe"==t?1==e.find("input").prop("checked"):r,(isUndefined(r)||""==r)&&(r=LSResource.getRealValue("cw.form.emptyfieldvalue","")),void(ZSIQConversationForm.classicformdata[i]=r)))}),a&&(ZSIQConversationForm.classicformdata.skip=!0)};var B=function(e){!0;var t=!(!e.isuseredit&&!e.triggerclbk);M(),t||x()},M=function(){var e=$("#siqform").parents(".ziq_msg");e.prev('[frstmsg="true"]').remove(),e.remove(),$BotImpl.disableComposer("pending")},t=function(){var t=$Support.EmbedObj.pprops,i=P();$Support.updateInputValues(d);var e=s.EmbedObj.status&&A(d.department)||$Support.isBotAvailOnEmbedNBH(d)?function(){d.initiateChat()}:function(){if(i&&!s.EmbedObj.status){var e=d.contentdiv;return e.find(".sqico-edit").remove(),e.find("div[purpose=name]").attr("documentclick",""),d.hideUserEditUI(),$UI.appendChatConsentDiv(null,!1,t.chatcookiepolicyurl,d),void ZSIQTranscript.scroll()}$Support.EmbedObj.offlinedeptid=d.department,s.handleLeaveMessage(d.question,d.winid)};d.proactive&&(e=function(){var e=ZSIQConversationForm.getFormType()==CLASSIC_VIEW?ZSIQConversationForm.getFormatedResponse():"";$Support.joinProactiveChat(d.question,d,e)}),s.Util.handleStartChat(e,"",d.winid)},P=function(){var e=1==$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.isgdprenabled,t=$Support.EmbedObj.pprops,i=$Support.LSDB.getFromSession(_SCREENNAME+"_gdpr_chatconsent");return!(!e||!JSON.parse(t.isgdprenabled)||1!=JSON.parse(t.chatprivacyconfig)||i)},W=function(e,t,i){var r="";i=i||MyDate.getHoursandMin((new Date).getTime(),!0,"bclient");for(var a in e)if(e[a]&&"subscribe"!=a&&a){var o=e[a].meta||{};if("skip"==((o.card_data||{}).type||o.type||a)){r=LSResource.getRealValue("cw.form.field.skip");break}r+="<b>"+getEscapedText(a)+"</b><br>"+getEscapedText(e[a])+"<br>"}return{sender:t,dname:t,msg:r,isvisitor:!0,time:i,isdisablecache:!0,restrict_msgsanitize:!0}};_disableComposer=function(){setTimeout(function(){$BotImpl.disableComposer()},2e3)};var N=function(e){return ZSIQConversationForm.maualedit},G=function(){var e,t=$Support.getParent().$ZSIQUtil.getAvuid(),i=J();i&&(d.question=i,$Support.Util.showMessageAreaUI("","","",d),d.showChatArea()),S(),!i&&s.LSDB.storeInSession(t+"_vist_ques",d.question),e=[{sender:"-1",dname:U(),meta:{field_name:"department",skippable:!1,isskiptopost:!1},msg:LSResource.getRealValue("embed.choose_department"),mtime:""+(new Date).getTime(),currwinobj:d}],$Support.handleOnGoingchatActionsInConversation("formchat",e[0]),e=F(e[0]),(e=g(e)).isdisablecache=!0,$BotImpl.formatAndDisplay(e,d.winid),_disableComposer()};_updateDeptValue=function(e,t){e.prev("#bottype_msg").remove(),e.remove(),!0,x()};var J=function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();return s.LSDB.getFromSession(e+"_vist_ques")},H=function(e){var t=$Support.fieldlist||[],i=t.map(function(e){return e.meta?e.meta.input_card?e.meta.input_card.type:e.meta.field_name:""}).indexOf(e);-1!=i&&t.splice(i,1)},z=function(){return!$Support.getCookieValue("ZLD"+$Support.EmbedObj.livelsid)||$Support.Util.IsMandatoryFieldsAvailable()||ZSIQConversationForm.getFormType()==CLASSIC_VIEW},K=function(e){if(e){for(var t=e.msglist||[],i=($Support.fieldlist=t).length,r=[],a=0;a<i;a++){var o=t[a],n=o.meta||{};if("department"!=n.field_name&&"subscribe"!=n.key){var s=n.input_card||{},p=s.type||n.field_name,m=$Support.EmbedObj.eprops;/^(visitor_phone|visitor_name|visitor_email||department|campaign)$/.exec(p)?m[l[p]]={0:"true",1:{ismandatory:!n.skippable,placeholder:s.placeholder,question:o.msg}}:r.push({hint:s.placeholder,index:a,name:n.field_name,options:s.options,required:!n.skippable,type:p,visibility:s.visibility,maxlength:s.maxlength,style:s.style,question:n.msg})}}$Support.customobj=r}},Y=function(e){(s.getParent().$ZSIQAutopick||{}).isenabled=e};return{fetchConfigurations:function(e){if(d=e,!1,z())return S(),void a(!0);"-1"!=$Support.EmbedObj.department?x(!0):a("",!0,"",G)},handleStartChat:function(e){$TH.showChatArea(),!$Support.isNewHeader()&&$TH.populateSendBtn(LSResource.getRealValue("ne.send"));var t=s.getParent().$ZSIQUtil.getAPIValues();s.handleApiData(t),t.floatwindowfields&&s.handleFieldVisibility(t.floatwindowfields),s.Util.setMessageClass()},validateConversation:function(e,t){var i=$("#msgarea");if(i.parents(".usrinpt").find(".hint").remove(),i.removeClass("error_bar"),$("#msgbox_main").find(".flogo").show(),$Support.toggleSendButton(e),!t||13==s.Util.getKeyCode(t)){var r,a,o=i.attr("purpose");if(!i.validateInput()){var n={visitorname:"ne.errorinfo.name",visitoremail:"ne.errorinfo.email",visitorphone:"ne.errorinfo.phone"}[o];return(n=n?LSResource.getRealValue(n):/^number|email|url|percentage|percent|decimal|name|email|phone$/.exec(o)?LSResource.getRealValue("ne.errorinfo."+o):"")&&(r=n,(a=$("#msgarea").parents(".usrinpt")).find(".hint").remove(),$("#msgbox_main").find(".flogo").show(),r&&(a.append('<div class="hint">( '+r+" )</div>"),$("#msgbox_main").find(".flogo").hide())),void i.addClass("error_bar")}!function(e){var t=e.val()||$("#msgarea").val();if("true"==e.attr("iscustomfield")){var i=e.attr("fieldtype");k(i,t,!0)}else{var r=e.attr("purpose");"visitorname"==r&&(q("name","visitorname",t),$Support.EmbedObj.visitorname=t),"visitoremail"==r&&(q("email","visitoremail",t),$Support.EmbedObj.visitoremail=t),"visitorphone"==r&&(q("contactnumber","visitorphone",t),$Support.EmbedObj.visitorphone=t)}V(e,t.trim())}(i)}},clearSessionStorage:function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();$Support.LSDB.removeSessionStore(e+"_formcontextinitiated"),$Support.LSDB.removeSessionStore(e+"_vist_ques"),delete ZSIQConversationForm.classicformdata},checkInputVal:function(e){e.attr("value",$.trim(e.val())),e.val()||e.parent().removeClass("sel")},getOperatorName:U,getFormQuestion:function(){return s.EmbedObj.eprops.question[1].msg||LSResource.getRealValue("ne.operator.question","")},fetchFieldsToEdit:function(e,t,i){if(i&&(d=i),ZSIQConversationForm.maualedit=e,ZSIQConversationForm.triggerclbk=t){var r=$Support.EmbedObj;return d.question=$.trim(d&&d.composer.val())||$Widget.getLastMessage(),$BotImpl.formatAndDisplay({sender:r.visitorname,dname:r.visitorname,msg:d.question,isques:d.question},d.winid),d&&d.composer.val(""),void this.fetchConfigurations(d)}a()},updateAndGetClassicFormData:function(e){var t=e.msg;_classicformdata={};var i=t.msglist||[];i=w(i);for(var r,a=t.title||LSResource.getRealValue("ne.operator.question",""),o=MyDate.getHoursandMin(e.time,!0,"bclient"),n=t.msglist.length,s=0;s<n;){if(i[s]&&i[s].meta){r=i[s].dname||U();var p=i[s].meta.input_card?i[s].meta.input_card.type:"",m=p?ZSIQConversationForm.getDefaultPostMessage(p.replace("_","")):ZSIQConversationForm.getDefaultPostMessage(i[s].meta.field_name)||i[s].msg;_classicformdata[m]=i[s+1].meta&&i[s+1].meta.card_data?i[s+1]:i[s+1].msg}s+=2}return(i=[]).push({sender:"-1",dname:r,msg:a,time:o}),i.push(W(_classicformdata,"",o)),i},updateformconfig:function(){for(var e=$Support.fieldlist||[],t=$Support.EmbedObj.eprops||{},i=$Support.Util.isCampaignEnabled(),r=(t.agentname&&t.agentname[1],t.question&&t.question[1],$Support.EmbedObj.integprops||{}),a=r.integinfo?r.integinfo[$Support.enabledCampaignID]:{},o=a?a.subscribelabel:"",n=[{isenabled:"true"==t.isname[0],data:t.isname[1]||{},format:"text",type:"visitor_name"},{isenabled:"true"==t.isemail[0],data:t.isemail[1]||{},format:"email",type:"visitor_email"},{isenabled:"true"==t.isphoneno[0],data:t.isphoneno[1]||{},format:"phone",type:"visitor_phone"},{isenabled:i,data:{question:o},type:"campaign"}],s=[],p=0;p<n.length;p++){var m=n[p],l=m.isenabled,u=m.type;l?(H(m.type),s.push({dname:"",meta:{format:m.format,input_card:{placeholder:m.data.placeholder,type:u},skippable:!CommonUtil.parseToJSON(m.data.ismandatory),msg:m.data.question}})):H(m.type)}s.length&&(e=s.concat(e)),$Support.fieldlist=e},reSetFormValues:function(){!1},getFormType:function(){var e=$Support.EmbedObj,t=e.eprops;return e.isformremoval?t.formtype&&t.formtype[1]?t.formtype[1].val:void 0:"2"},getFormatedResponse:function(){var e=[],t=!(!ZSIQConversationForm.classicformdata||!ZSIQConversationForm.classicformdata.skip);for(var i in ZSIQConversationForm.classicformdata)t?"skip"!=i&&e.push(ZSIQConversationForm.classicformdata[i]):e.push({msg:ZSIQConversationForm.classicformdata[i]});return JSON.stringify(e)},checkContextInitiated:function(){var e=$Support.getParent().$ZSIQUtil.getAvuid();return!!$Support.LSDB.getFromSession(e+"_formcontextinitiated")},getDefaultPlaceholder:function(e){var t=r[e];return t?LSResource.getRealValue(t.placeholder):""},getDefaultMessage:function(e){var t=r[e];return t?LSResource.getRealValue(t.message):""},getDefaultPostMessage:function(e){var t=r[e];return t?LSResource.getRealValue(t.postmessage):""},isOldFormView:function(){return!!ZSIQWindowView.isCallFormSupported()||this.getFormType()==OLDFORM_VIEW&&!this.checkContextInitiated()},checkFormContext:function(){return!this.isOldFormView()&&!this.checkContextInitiated()&&(z()||"-1"==$Support.EmbedObj.department)},checkAndGetFormTranscript:function(e){var t=this.checkContextInitiated(),i=J();if(t||i){if(!e)return void ZSIQConversationManager.init({winid:(new Date).getTime()},"formview");var r=e;if(t&&!i)return S(),void a("","",r);i&&this.fetchConfigurations(r)}},formatAndPopulateTranscript:function(e,t,i,r){var a=e.chattrasncript,o=a&&a[0]&&a[0].chid,n=e.fieldtranscript,s=e.currindex+1;n=w(n,o);var p=a.slice(0,s-1).concat(n).concat(a.slice(s));$Support.Util.populateChatUI(p,t,i,r)},isCustomFieldExist:function(){var e=$Support.getParent().$ZSIQUtil.getAPIValues().customfield;return e&&e.length},isNewAppsUI:function(e){var t=parent.parent;if(e){if(t&&t.MESSANGER_SUBTAB)return!0}else if(t&&"siqforms"==t.MESSANGER_SUBTAB)return!0;return!1},fetchAllFields:function(e){if($Support.Util.isPreview()&&$Support.fieldlist)return this.isNewAppsUI()&&K({msglist:$Support.fieldlist}),void $Support.handleChatWindowUI();a("",!0,"",e)},handleClassicConfig:m,updateFieldsData:K,handleConversationForm:_,getSelectedDeptstatus:A,setFormFieldsInEobj:u,setVisitorInfo:q,sendFormMessage:c}}(),ZSIQConversationForm.reSetFormValues();function CallImpl(){}var AV_INCOMINGCALL=1,AV_OUTGOINGCALL=2,AV_CONNECTING=3,AV_ONGOING=4,AV_RECONNECTING=5,AV_USERBUSY=6,AV_BODY=7,AV_CALLAGAIN=8,AV_RATING=9,AV_FDBCK=10,AV_FDBCKSUCCESS=11,AV_RATINGSUCCESS=12,AV_FDBKRATINGSUCCESS=13,AV_STARTRECORD=14,AV_RECORDING=15,AV_PLAY=16,AV_RECORDSENTSUCCESS=17,AV_DEPT=18,AV_MINIMIZE=1,AV_MAXIMIZE=2,AV_FEDBCK=3;CallImpl.updateUI=function(e,l){switch(e){case AV_OUTGOINGCALL:CallUIHandler.getTemplate(AV_OUTGOINGCALL,AV_MINIMIZE);break;case AV_CONNECTING:CallUIHandler.getTemplate(AV_CONNECTING,AV_MINIMIZE);break;case AV_ONGOING:CallUIHandler.getTemplate(AV_ONGOING,AV_MINIMIZE);break;case AV_RECONNECTING:CallUIHandler.getTemplate(AV_RECONNECTING,AV_MINIMIZE);break;case AV_BODY:CallUIHandler.getTemplate(AV_BODY,AV_MAXIMIZE),$(".cal-bodycont").on("scroll",function(e){CallImpl.handlescroll()});break;case AV_USERBUSY:if(!avimpl.isAudioRecordingSupported()){avimpl.terminateAudioCall();break}CallUIHandler.getTemplate(AV_USERBUSY,AV_MINIMIZE),avimpl.audiorecorder&&avimpl.audiorecorder.destroy(),avimpl.audiorecorder=Recorder(),avimpl.audiorecorder.init();break;case AV_RATING:CallUIHandler.getTemplate(AV_RATING,AV_MINIMIZE);break;case AV_CALLAGAIN:CallUIHandler.getTemplate(AV_CALLAGAIN,AV_MAXIMIZE);break;case AV_RATINGSUCCESS:CallUIHandler.getTemplate(AV_RATINGSUCCESS,AV_MINIMIZE);break;case AV_FDBCK:CallUIHandler.getTemplate(AV_FDBCK,AV_FEDBCK),$(".cal-footer").on("keyup",function(){CallImpl.checkFeedbackMsgHgt()}).focus();break;case AV_FDBCKSUCCESS:CallUIHandler.getTemplate(AV_FDBCKSUCCESS,AV_MAXIMIZE);break;case AV_RECORDING:CallUIHandler.getTemplate(AV_RECORDING,AV_MINIMIZE,-1);break;case AV_PLAY:CallUIHandler.getTemplate(AV_PLAY,AV_MINIMIZE,-1);break;case AV_RECORDSENTSUCCESS:CallUIHandler.getTemplate(AV_RECORDSENTSUCCESS,AV_MINIMIZE,-1)}},CallImpl.handlescroll=function(){var e=$(".cal-bodycont").scrollTop();if($("#call_inptfields").height()+$(".dup_div").height()<e)return $(".cal-deflnk").addClass("scrl_fix"),void $(".adocal-cont").addClass("scrl_anim");$(".adocal-cont").css("padding-top",25-e/15+"px").removeClass("scrl_anim"),$(".cal-visimg ").css("height",60-e/7+"px").css("width",60-e/7+"px"),$(".cal-cmpname").css("font-size",20-e/35+"px"),$(".cal-deflnk").removeClass("scrl_fix"),"theme4"==CallImpl.getTheme()&&$(".thme-bgimg").css("height",60-e/5.8+"px")},CallImpl.handleDeptClick=function(e){$(".cal-bodycont").animate({scrollTop:$(".cal-bodycont").height()-$("#call_inptfields").height()+$(".cal-deflnk").height()+81},"500")},CallImpl.handleDeptSelect=function(e){if(!$(e).attr("status"))return!(e.title="Offline");$Support.EmbedObj.department=e.id,$("#call_deptlist").children().removeClass("dep-sel"),e.className+=" dep-sel",$(".cal-bodycont").animate({scrollTop:$("#call_deptlist").height()+70},200),$("#dept_strtcall").removeClass("bg-grn").removeClass("bg-ddd").addClass("bg-grn")},CallImpl.startCall=function(){this.isCallWithChat=!0,this.updateUI(AV_BODY)},CallImpl.getAttenderImgHtml=function(){var e=ZSIQConversationManager.getChatWinObjById(avimpl.chid).attenderimagefkey;return e&&0!=e.split("_")[0]?'<div class="cal-visimg "><img src='+(e=_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/userimg/"+e+"/photo.ls?nps=404")+"></div>":'<div class="cal-visimg sqico-user"></div>'},CallImpl.compImgHtml=function(){var e=$Support.EmbedObj.clogo;return e?'<div class="cal-visimg "><img src='+e+"></div>":'<div class="cal-visimg sqico-user"></div>'},CallImpl.getCompImgHtmlCALFAQ=function(){return'<div class="faqcal-img"><img src='+$Support.EmbedObj.clogo+"></div>"},CallImpl.getAttenderImgCALFAQHtml=function(){var e=ZSIQConversationManager.getChatWinObjById(avimpl.chid).attenderimagefkey;return e&&0!=e.split("_")[0]?'<div class="faqcal-img"><img src='+(e=_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/userimg/"+e+"/photo.ls?nps=404")+"></div>":'<div class="faqcal-img sqico-user"></div>'},CallImpl.checkAndStartCall=function(e){if(!$("#dept_strtcall").hasClass("bg-ddd")){var l=$("#call_inptfields");if(!$Support.Util.validateFields(l))return $(".cal-bodycont").animate({scrollTop:0},500),!1;""!=$("#visname").val().trim()&&($Support.EmbedObj.visitorname=$("#visname").val()),""!=$("#visemail").val().trim()&&($Support.EmbedObj.visitoremail=$("#visemail").val()),this.isCallWithChat=!0,CallImpl.updateUI(AV_OUTGOINGCALL),$Support.startChat()}},CallImpl.checkFeedbackMsgHgt=function(){var e=$Support.container;$("#faqcall").length&&(e=$("#faqcall"));var l=e.find(".cal-footer"),a=e.find("#fdbkarea");l.removeAttr("style");var t=a[0].scrollHeight+2,i=140<t?{height:"140px",overflow:"auto"}:t<70?{height:"70px",overflow:"auto"}:{height:t+"px",overflow:"hidden"};l.css(i)},CallImpl.getCompValueForKey=function(e){var l=window.parent.$ZSIQWidget.getEmbedObject().pinfo;return"name"==e?l.companyname:""},CallImpl.isCallAloneEmbed=function(){return CallImpl.isCallWithChat},CallImpl.getAttenderName=function(){var e=ZSIQConversationManager.getChatWinObjById(avimpl.chid).attendername;return e?getEncodedText(e):""},CallImpl.handleSettingUI=function(e){if(0<$("#audio_setting",parent.document).length)return"none"===$("#audio_setting",parent.document).css("display")?void $("#audio_setting",parent.document).show():void $("#audio_setting",parent.document).hide();avaction.displaySettingUI()},CallImpl.getTheme=function(){var e=window.parent.$ZSIQWidget.getWidgetObject().calltheme;return e||"theme1"},CallImpl.getBackGndImg=function(e){return"theme4"!=this.getTheme()?"":'<div class="thme-bgimg" style="background-image:url('+("Comp"==e?$Support.EmbedObj.clogo:_SCHEMA+"://"+_EMBEDSERVERURL+"/"+_SCREENNAME+"/userimg/"+$Support.EmbedObj.attenderimagefkey+"/photo.ls?nps=404")+')"></div>'},CallImpl.checkInputFields=function(){var e=$("#callfaq_inptfields");if(!$Support.Util.validateFields(e))return!1;""!=$("#visname").val().trim()&&($Support.EmbedObj.visitorname=$("#visname").val()),""!=$("#visemail").val().trim()&&($Support.EmbedObj.visitoremail=$("#visemail").val()),CallUIHandler.getTemplate(AV_DEPT,AV_MAXIMIZE)},CallImpl.checkDeptFields=function(){$("#dept_strtcall").parent().hasClass("fcal-enb")&&(this.isCallWithChat=!0,CallImpl.updateUI(AV_OUTGOINGCALL),$Support.startChat())},CallImpl.handleFAQClick=function(e){$("body").find("#faqcall").remove(),e&&$("body").append($Temp.getOnCallUI(avimpl.attenderimgurl)),$Support.container.find(".sqico-faqico").click(),document.getElementsByClassName("zsembd_audiocl")[0].sdrag()},CallImpl.updateRecorderHTML=function(e){var l=$Support.chidmappinglist[e];ZSIQConversationManager.getChatWinObjById(l).contentdiv.find(".usrinpt").append($Temp.getRecorderHTML().replace(/{SQICOVOICENOTE}/g,l))};function CallUIHandler(){}CallUIHandler.classmapp={},CallUIHandler.classmapp[AV_INCOMINGCALL]="",CallUIHandler.classmapp[AV_OUTGOINGCALL]="outcal",CallUIHandler.classmapp[AV_CONNECTING]="cal-recnct",CallUIHandler.classmapp[AV_ONGOING]="outcal",CallUIHandler.classmapp[AV_RECONNECTING]="cal-recnct",CallUIHandler.classmapp[AV_USERBUSY]="",CallUIHandler.classmapp[AV_RATING]="pL25",CallUIHandler.classmapp[AV_USERBUSY]="";var CALLALONE=1,CALLPLUSFAQ=2,CHATPLUSCALLPLUSFAQ=3;CallUIHandler.getTemplate=function(l,a,e){if("FAQPLUSCALL"!=CallImpl.getTheme()){switch((-1==e?$("#audiorec"):$("#audiocal")).replaceWith(this.mapTemp(l)),handleDrag(),setTimeout(function(){$(".zsembd_audiocl").hide()},1),a){case AV_MINIMIZE:$Support.getParent().$ZSIQWidgetUI.handleMinimizeCall();break;case AV_MAXIMIZE:$Support.getParent().$ZSIQWidgetUI.handleMinCall();break;case AV_FEDBCK:$Support.getParent().$ZSIQWidgetUI.handlefbCall()}}else 0<$("body").find("#faqcall").length?$("body").find("#faqcall").replaceWith(this.getTempForCALLPLUSFAQ(l,CALLPLUSFAQ)):$("body").prepend(this.getTempForCALLPLUSFAQ(l,CALLPLUSFAQ))},CallUIHandler.mapTemp=function(l){return"theme5"==CallImpl.getTheme()?this.getTempForSignChat(l):CallUIHandler.classmapp.hasOwnProperty(l)?this.getTempForThemes(l):this.getRequiredHtml(l)},CallUIHandler.getRequiredHtml=function(l,a){var e="";switch(l){case AV_INCOMINGCALL:e=a==CALLPLUSFAQ?this.getFQCALINCallhtml():this.getIncommingCallHtml();break;case AV_OUTGOINGCALL:e=a==CALLPLUSFAQ?this.getFQCALOUTCallhtml():this.getOutgoingCallHtml();break;case AV_CONNECTING:e=a==CALLPLUSFAQ?this.getFQCALConnectingCallhtml():this.getConnectingHtml();break;case AV_ONGOING:e=a==CALLPLUSFAQ?this.getFQCALOnCallhtml():this.getOnGoingCallHtml();break;case AV_RECONNECTING:e=this.getReConnectingHtml();break;case AV_USERBUSY:e=a==CALLPLUSFAQ?this.getFQCALUserBusyhtml():this.getUserBusyHtml();break;case AV_RATING:e=a==CALLPLUSFAQ?this.getFQCALRatinghtml():this.getRatingHtml();break;case AV_BODY:e=a==CALLPLUSFAQ?this.getFQCALBodyhtml():this.getBodyHtml();break;case AV_DEPT:e=this.getFQCALDepthtml();break;case AV_CALLAGAIN:e=a==CALLPLUSFAQ?this.getFQCALCallAgainhtml():this.getCallCancelledHtml();break;case AV_RATINGSUCCESS:e=this.getRatingSuccessHtml();break;case AV_FDBCK:e=a==CALLPLUSFAQ?this.getFQCALFDBKhtml():this.getFdbkratingHtml();break;case AV_FDBCKSUCCESS:e=a==CALLPLUSFAQ?this.getFQCALFDBKSucesshtml():this.getFdbkSuccessHtml();break;case AV_RECORDING:e=a==CALLPLUSFAQ?this.getFQCALRecordhtml():this.getRecordingHtml();break;case AV_PLAY:e=a==CALLPLUSFAQ?this.getFQCALAVPlayhtml():this.getRecordAVPlayHtml();break;case AV_RECORDSENTSUCCESS:e=a==CALLPLUSFAQ?this.getFQCALRecordSuccesshtml():this.getRecordSuccessHtml()}return e},CallUIHandler.getTempForThemes=function(l){return['<div class="cal-wrap" id="'+(l==AV_USERBUSY?"audiorec":"audiocal")+'"><div class="posrel dib-mid">','<div class="cal-widgt '+CallImpl.getTheme()+" "+CallUIHandler.classmapp[l]+'">','<div class="actbtn"><em class="sqico-min sqico-settings" id="call_stngicon" title="'+LSResource.getRealValue("common.settings")+'" onclick="CallImpl.handleSettingUI(this)"></em></div>',this.getRequiredHtml(l),"</div>","</div></div>"].join("")},CallUIHandler.getTempForSignChat=function(l){return['<div class="cal-wrap" id="audiocal"><div class="posrel dib-mid">','<div class="cal-widgt '+CallImpl.getTheme()+" "+CallUIHandler.classmapp[l]+'">','<div class="actbtn"><em class="sqico-min sqico-settings" id="call_stngicon" title="'+LSResource.getRealValue("common.settings")+'" onclick="CallImpl.handleSettingUI(this)"></em></div>',this.getRequiredHtml(l),"</div></div>"].join("")},CallUIHandler.getTempForCALLPLUSFAQ=function(l,a){return['<div class="faq-cal" id="faqcall"> <div class="fcal-actnbtn"> <em id="call_stngicon" class="sqico-settings dib-mid curP" title="'+LSResource.getRealValue("common.settings")+'" onclick="CallImpl.handleSettingUI()"></em> <em class="sqico-min siq-minimize-icon dib-mid curP" title="'+LSResource.getRealValue("common.minimize")+'" documentclick="min_iframe"></em> </div><div class="faqcal-wndw">',this.getRequiredHtml(l,a),"</div></div>"].join("")},CallUIHandler.getNameText=function(){var l=CallImpl.getAttenderName();return'<nav class="cal-actvevstr elips font18" title="'+l+'">'+l+"</nav>"},CallUIHandler.getOutgoingCallHtml=function(){return['<div class="posrel usr-imginfo"> '+CallImpl.compImgHtml()+" </div> ",'<div class="cal-vstrdetl"> <nav class="cal-actvevstr elips font18">'+CallImpl.getCompValueForKey("name")+'</nav> <p class="cal-usrdesc elips">'+LSResource.getRealValue("av.info.calling")+"</p> </div>",' <div class="cal-optns posrel textR"> <span id="audiocall_mute" class="sqico-microphone bg-aaa" onclick="avimpl.toggleMute(this)"></span> <span class="sqico-call cal-rjct cmn_disable" id="audiocall_outgoingend" onclick="avimpl.terminateAudioCall(true,true);"></span> </div>'].join("")},CallUIHandler.getIncommingCallHtml=function(){return['<div class="posrel usr-imginfo"> '+CallImpl.getAttenderImgHtml()+" </div>",'<div class="cal-vstrdetl"> '+CallUIHandler.getNameText()+' <p class="cal-usrdesc elips">'+LSResource.getRealValue("av.info.reconnecting")+"</p> </div> ",'<div class="cal-optns posrel textR"> <span id="audiocall_mute" class="sqico-microphone bg-aaa" onclick="avimpl.toggleMute(this)"></span> <span class="sqico-call cal-rjct" onclick="avimpl.stopOngoingCall()"></span> </div>'].join("")},CallUIHandler.getOnGoingCallHtml=function(){return[' <div class="posrel usr-imginfo"> '+CallImpl.getAttenderImgHtml()+" </div>",' <div class="cal-vstrdetl"> '+CallUIHandler.getNameText()+' <p class="cal-usrdesc elips" id="sqico-timer">00:00</p> </div>',' <div class="cal-optns posrel textR"> <span id="audiocall_mute" class="sqico-microphone bg-aaa" onclick="avimpl.toggleMute(this)"></span> <span class="sqico-call cal-rjct" onclick="avimpl.stopOngoingCall();"></span> </div>'].join("")},CallUIHandler.getConnectingHtml=function(){return['<div class="posrel usr-imginfo"> '+CallImpl.getAttenderImgHtml()+" </div>",'<div class="cal-vstrdetl"> '+CallUIHandler.getNameText()+' <p class="cal-usrdesc elips">'+LSResource.getRealValue("av.info.connecting")+"</p> </div> ",'<div class="cal-optns posrel textR"> <span id="audiocall_mute" class="sqico-microphone bg-aaa" onclick="avimpl.toggleMute(this)"></span> <span class="sqico-call cal-rjct" onclick="avimpl.terminateAudioCall(true,true)"></span> </div>'].join("")},CallUIHandler.getReConnectingHtml=function(){return['<div class="posrel usr-imginfo"> '+CallImpl.getAttenderImgHtml()+" </div>",'<div class="cal-vstrdetl"> '+CallUIHandler.getNameText()+' <p class="cal-usrdesc elips">'+LSResource.getRealValue("av.info.reconnecting")+"</p> </div> ",'<div class="cal-optns posrel textR"> <span id="audiocall_mute" class="sqico-microphone bg-aaa" onclick="avimpl.toggleMute(this)"></span> <span class="sqico-call cal-rjct" onclick="avimpl.stopOngoingCall()"></span> </div>'].join("")},CallUIHandler.getUserBusyHtml=function(){return['<div class="posrel usr-imginfo">'+CallImpl.compImgHtml()+"</div>",'<div class="cal-vstrdetl"><nav class="cal-actvevstr elips font18">'+LSResource.getRealValue("av.info.oprbusy")+'</nav><p class="cal-usrdesc elips">'+LSResource.getRealValue("av.info.voicemsg")+"</p></div>",'<div class="cal-optns posrel textR"><span cntrl="startRecord" class="sqico-record bg-aaa"></span></div>'].join("")},CallUIHandler.getRatingHtml=function(){var l=$Support.EmbedObj.ratingtitle?$Support.EmbedObj.ratingtitle:LSResource.getRealValue("ne.rating.byline");return['<div class="posrel usr-imginfo">'+CallImpl.getAttenderImgHtml()+"</div>",'<div class="cal-vstrdetl textC">','<nav class="cal-actvevstr elips font16">'+LSResource.getRealValue("av.info.rating")+"</nav>",'<div class="rating font18">','<span class="reaction_ico sad_icon" data-reaction="sad" documentclick="sendCallRating"></span>','<span class="reaction_ico neutral_icon" data-reaction="neutral" documentclick="sendCallRating"></span>','<span class="reaction_ico happy_icon" data-reaction="happy" documentclick="sendCallRating"></span>',"</div>",'<p class="c777 font14 dc_fd_byline">'+l+"</p>","</div></div>"].join("")},CallUIHandler.getStarHTML=function(l){for(var a="",e=null!=l?"":'documentclick="sendCallRating"',s=0;s<5;s++)a+='<span class="sqico-star'+(s===l?" sel":"")+'" '+e+"></span>";return a},CallUIHandler.getCallCancelledHtml=function(){return['<div class="cal-wrap" id="audiocal"> <div class="adocal-cont dtfix '+CallImpl.getTheme()+'"> '+CallImpl.getBackGndImg("Comp")+'<div class="header">',' <div class="actbtn"><em class="sqico-min siq-minimize-icon" title="'+LSResource.getRealValue("ne.title.minimize")+'" documentclick="min_iframe"></em></div> '+CallImpl.compImgHtml()+' <div> <div class="cal-cmpname font20 fontB">'+CallImpl.getCompValueForKey("name")+'</div> <div class="cal-cmpdesc lH22 font14"></div> </div> </div>',' <div class="cal-bodycont posrel"> <p class="cal-weldesc lH22 c333">'+CallImpl.getCompValueForKey("desc")+'</p> <div class="sqico-call bg-grn mA" onclick="parent.$zohosq.call.start()"></div> </div> </div> </div>'].join("")},CallUIHandler.getFdbkratingHtml=function(){var l=ZSIQConversationManager.getChatWinObjById(avimpl.chid).rating;return['<div class="cal-wrap" id="audiocal"> <div class="adocal-cont dtfix '+CallImpl.getTheme()+' cal-oflne" style="height:354px;"> '+CallImpl.getBackGndImg()+' <div class="header">',' <div class="actbtn"><em class="sqico-min siq-minimize-icon" title="'+LSResource.getRealValue("ne.title.minimize")+'" documentclick="min_iframe"></em></div> <div class="posrel dib-mid"> '+CallImpl.getAttenderImgHtml()+'<em class="reaction_ico '+$Support.rating+'_icon usr-rtng" title="'+l+'"></em></div> <div> <div class="cal-cmpname font20 fontB">'+CallImpl.getAttenderName()+"</div> </div> </div>",' <div class="cal-bodycont posrel"> <div class="ofln-msg mT5">'+$Support.getReactionIndex(l)+'</div> </div> <div class="cal-footer" style="height:70px;"> <textarea class="bg-f6 font13 c333 lH20" dockeyup="feedback" dockeydown="textarea" id="fdbkarea" data-validate="required" placeholder="'+LSResource.getRealValue("av.info.fdkbckmsg")+'" autofocus></textarea> <div class="sqico-calsend fdbak-send msg-send" documentclick="sendCallFb"></div> </div> </div> </div>'].join("")},CallUIHandler.getFdbkSuccessHtml=function(){return['<div class="cal-wrap" id="audiocal"> <div class="adocal-cont dtfix '+CallImpl.getTheme()+' cal-oflne"> '+CallImpl.getBackGndImg()+' <div class="header">',' <div class="actbtn"><em class="sqico-min siq-minimize-icon" title="'+LSResource.getRealValue("ne.title.minimize")+'" documentclick="min_iframe"></em></div> <div class="posrel dib-mid"> '+CallImpl.getAttenderImgHtml()+'<em class="reaction_ico '+$Support.rating+'_icon usr-rtng" title="'+$Support.rating+'"></em></div> <div> <div class="cal-cmpname font20 fontB">'+CallImpl.getAttenderName()+"</div> </div> </div>",' <div class="cal-bodycont posrel"> <div class="ofln-msg mT5">'+LSResource.getRealValue("av.info.ratingandfbk")+'</div> <div class="sqico-call bg-grn mT25 mA" title="'+LSResource.getRealValue("av.info.callagain")+'" onclick="$Support.startChat()"></div> </div> </div> </div>'].join("")},CallUIHandler.getRecordingHtml=function(){return['<div class="cal-wrap ado-rec" id="audiorec"><div class="cal-widgt '+CallImpl.getTheme()+'">','<div class="actbtn"><em class="sqico-min sqico-settings" title="'+LSResource.getRealValue("common.settings")+'" onclick="CallImpl.handleSettingUI(this)"></em></div><div class="posrel usr-imginfo"> '+CallImpl.compImgHtml()+'</div><div class="cal-vstrdetl"><p class="cal-vstmsg" id="sqico-timer">00:00:00</p><p class="cal-usrdesc elips">'+LSResource.getRealValue("av.info.recordingaudio")+"</p></div>",'<div class="vc-recrd pR10" id="sqico-canvas"></div><div class="cal-optns posrel textR"><div class="recd-optn" cntrl="stopRecord" ></div><em class="font14 rec-timer" id="sqico-remtimer">00:00</em></div></div></div>'].join("")},CallUIHandler.getRecordAVPlayHtml=function(){return['<div class="cal-wrap" id="audiorec"><div class="posrel dib-mid"><div class="cal-widgt '+CallImpl.getTheme()+'">','<div class="actbtn"><em class="sqico-min sqico-settings" title="'+LSResource.getRealValue("common.settings")+'" onclick="CallImpl.handleSettingUI(this)"></em></div><div class="posrel usr-imginfo"> '+CallImpl.compImgHtml()+"</div>",'<div class="cal-vstrdetl"><div id="slide" ><div id="fill" style="width: 2px;"></div><div id="thumb" style="left: 0px;"></div></div><div class="cal-usrdesc mT5"><div cntrl="playRecord" class="sqico-play font12 mR10 curP" title="'+LSResource.getRealValue("av.info.play")+'"></div><div id="sqico-timer" style="display:inline;">00:00 / 00:00</div></div></div><div class="cal-optns posrel textR"><span class="sqico-record  bg-aaa font19" cntrl="startRecord" title="'+LSResource.getRealValue("av.info.record")+'"></span><span class="sqico-videosend bg-blue mL20" cntrl="uploadRecord" title="'+LSResource.getRealValue("common.upload")+'"></span></div></div></div></div>'].join("")},CallUIHandler.getRecordSuccessHtml=function(){return['<div class="cal-wrap" id="audiocal"><div class="posrel dib-mid"><div class="cal-widgt '+CallImpl.getTheme()+' pL25">','<div class="actbtn"><em class="sqico-min sqico-settings" title="'+LSResource.getRealValue("common.settings")+'" onclick="CallImpl.handleSettingUI(this)"></em></div><div class="posrel usr-imginfo"> '+CallImpl.compImgHtml()+"</div>",'<div class="cal-vstrdetl"><p class="cal-vstmsg textC">'+LSResource.getRealValue("av.info.voicesent")+'</p></div><div class="cal-optns posrel textR"><span class="sqico-call cal-acpt" onclick="parent.$zohosq.call.start()"></span></div></div></div></div>'].join("")},CallUIHandler.getBodyHtml=function(){var l=$Support.EmbedObj,a=($Support.EmbedObj.status,l.eprops);return['<div class="cal-wrap" id="audiocal"> <div class="adocal-cont dtfix '+CallImpl.getTheme()+' ad-dep"> '+CallImpl.getBackGndImg("Comp")+' <div class="header"> <div class="actbtn"><em class="sqico-min siq-minimize-icon" title="'+LSResource.getRealValue("ne.title.minimize")+'" documentclick="min_iframe"></em></div> '+CallImpl.compImgHtml()+' <div> <div class="cal-cmpname font20 fontB">'+CallImpl.getCompValueForKey("name")+'</div> <div class="cal-cmpdesc font14">'+LSResource.getRealValue("av.info.welcomemsg")+"</div> </div> </div>",'<div class="cal-bodycont posrel"> <div class="vistr-dtlfld" id=call_inptfields>',JSON.parse(a.isname[0])?this.getNameHTML(a.isname[1].ismandatory):"",JSON.parse(a.isemail[0])?this.getEmailHTML(a.isemail[1].ismandatory):"",'</div> <div class="mT15">',1<$Support.EmbedObj.deptlist.length?' <div class="dup_div posrel mT20"><div class="cal-deflnk mT20 curP font16" onclick="CallImpl.handleDeptClick()">'+LSResource.getRealValue("av.info.deptchoose")+"</div></div>":'<div class="sqico-call bg-grn mA" onclick="CallImpl.checkAndStartCall()"></div>',1<$Support.EmbedObj.deptlist.length&&(l.department,1)?this.getDeptList():"","</div></div> </div>"].join("")},CallUIHandler.getNameHTML=function(l,a){a=a||"";var e="optional",s="";e="required",LSResource.getRealValue("ne.required"),s=' docblur="required"';var t=$Support.Util.isInValidVisitorName($Support.EmbedObj.visitorname)?"":$Support.EmbedObj.visitorname,i=t?"dN":"";return'<label class="posrel"><input onkeyup="CallUIHandler.handletextfiled(this)" type="text" value="'+getEncodedText(t)+'" id="visname" class="siq-input-text-box" '+s+a+' info="name" autofocus purpose="visitorname" data-validate="'+e+' charlimit 100"/><span class="ph-mntry '+i+'">'+LSResource.getRealValue("ne.entername")+this.getRequiredHTML()+'</span><em class="sqico-invalid" title="'+LSResource.getRealValue("ne.required")+'"></em></label>'},CallUIHandler.getEmailHTML=function(l){LSResource.getRealValue("ne.required");var a=$Support.EmbedObj.visitoremail||"";return['<label class="posrel"><input onkeyup="CallUIHandler.handletextfiled(this)" type="text" id="visemail" value="'+a+'" class="siq-input-text-box" info="email" purpose="visitoremail" data-validate="required email charlimit 100" docblur="email" /><span class="ph-mntry '+(a?"dN":"")+'">'+LSResource.getRealValue("ne.enteremail")+this.getRequiredHTML()+'</span><em class="sqico-invalid" title="'+LSResource.getRealValue("ne.required")+'"></em></label>',this.getFetchMailHTML()].join("")},CallUIHandler.handletextfiled=function(l){$(l).siblings("span").addClass("dN"),""==l.value&&$(l).siblings("span").removeClass("dN")},CallUIHandler.getPhoneHTML=function(l){var a="optional",e="",s="";return"true"===l&&(a="required",e=" ("+LSResource.getRealValue("ne.required")+")",s=' docblur="required"'),'<div custom="phone"><input type="text" value="'+($Support.EmbedObj.visitorphone||"")+'" class="siq-input-text-box" id="visphone" placeholder="'+LSResource.getRealValue("ne.enterphone")+e+'" class="" '+s+' info="phone" purpose="visitorphone"  data-validate="'+a+' phone"/>'+this.getRequiredHTML("*")+"</div>"},CallUIHandler.getRequiredHTML=function(l){return l=l||"",'<em class="req siq-required" title="'+LSResource.getRealValue("ne.required")+'">*</em>'},CallUIHandler.getFetchMailHTML=function(l){return $Support.EmbedObj.fetchid?'<div class="fetchmail" id="fetchmail"><span class="sqico-fb"></span><span class="sqico-gplus"></span></div>':""},CallUIHandler.getDeptList=function(){var l="",a=$Support.EmbedObj.deptlist;for(i in a){var e=a[i].DNAME;l+='<span class="depmnt-items font14 curP" onclick="CallImpl.handleDeptSelect(this)" status="'+a[i].STATUS+'" id="'+a[i].ID+'">'+e+"</span>"}return['<div class="pL15" id="call_deptlist">',l,'</div> <div class="sqico-call bg-ddd mA mT25" id=dept_strtcall onclick="CallImpl.checkAndStartCall(this)"></div> '].join("")},CallUIHandler.getFQCALINCallhtml=function(){},CallUIHandler.getFQCALBodyhtml=function(){var l=$Support.EmbedObj,a=($Support.EmbedObj.status,l.eprops);return['<div class="faqcal-head"><div class="posrel fcal-usrdetl"> '+CallImpl.getCompImgHtmlCALFAQ()+'</div> <div class="font22 cfff faqcal-usr">'+CallImpl.getCompValueForKey("name")+'</div> <p class="cfff lH22 font16 faqcal-desc">'+CallImpl.getCompValueForKey("desc")+"</p> </div>",'<div class="faq-cal-sec font14"> <div class="vistr-dtlfld" id="callfaq_inptfields">',JSON.parse(a.isname[0])?this.getNameHTML(a.isname[1].ismandatory):"",JSON.parse(a.isemail[0])?this.getEmailHTML(a.isemail[1].ismandatory):"",'</div> <div class="faqcal-btn cfff curP" onclick="CallImpl.checkInputFields(this)">'+LSResource.getRealValue("av.info.deptchoose")+"</div></div>"].join("")},CallUIHandler.getFQCALDepthtml=function(){var l="",a=$Support.EmbedObj.deptlist;for(i in a){var e=a[i].DNAME;l+='<span status="'+a[i].STATUS+'" call-dept="" id="'+a[i].ID+'">'+e+"</span>"}return setTimeout(function(){$("#FQCLdeptlist").on("click","[call-dept]",function(){$("#FQCLdeptlist").find("[call-dept]").removeClass("fcal-sel"),$(this).addClass("fcal-sel"),$Support.EmbedObj.department=this.id,$("#dept_strtcall").parent().removeClass("fcal-dis").addClass("fcal-enb")})},2),['<div class="faqcal-head"> <div class="posrel fcal-usrdetl">'+CallImpl.getCompImgHtmlCALFAQ()+'</div> <div class="font22 cfff faqcal-usr">'+CallImpl.getCompValueForKey("name")+'</div> <p class="cfff lH22 font16 faqcal-desc">'+CallImpl.getCompValueForKey("desc")+"</p> </div>",'<div class="faqcal-sec font14 textL"><div class="fcal-dephed dib-mid">'+LSResource.getRealValue("av.info.deptchoose")+'</div><div class="fcal-dept mT15" style="" id="FQCLdeptlist">',l,'</div></div> <div class="fcal-btnoptn dib-mid mT25 fcal-dis"><span class="fcal-btns sqico-call" onclick="CallImpl.checkDeptFields(this)" id="dept_strtcall"></span> <div class="cddd textC mT10">'+LSResource.getRealValue("av.info.call")+"</div> </div>"].join("")},CallUIHandler.getFQCALOUTCallhtml=function(){return['<div class="faqcal-head"> <div class="posrel fcal-usrdetl">'+CallImpl.getCompImgHtmlCALFAQ()+'</div> <div class="font22 cfff faqcal-usr">'+CallImpl.getCompValueForKey("name")+'</div> <p class="cfff lH22 font16 faqcal-desc">'+LSResource.getRealValue("av.info.calling")+"</p> </div>",'<div class="dtfix w100"> <div class="fcal-btnoptn"> <span id="audiocall_mute" onclick="avimpl.toggleMute(this)" class="fcal-btns sqico-microphone"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.mute")+'</div> </div> <div class="fcal-btnoptn dib-mid mT40"> <span class="fcal-btns sqico-call cal-rjct" onclick="avimpl.terminateAudioCall(true,true);"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.end")+"</div> </div> </div>"].join("")},CallUIHandler.getFQCALConnectingCallhtml=function(){return['<div class="faqcal-head"><div class="posrel fcal-usrdetl"> '+CallImpl.getAttenderImgCALFAQHtml()+' </div><div class="font22 cfff faqcal-usr">'+CallImpl.getAttenderName()+'</div> <p class="cfff lH22 font16 faqcal-desc">'+LSResource.getRealValue("av.info.connecting")+"</p> </div>",'<div class="dtfix w100"> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-microphone" id="audiocall_mute" onclick="avimpl.toggleMute(this)"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.mute")+'</div> </div> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-faqico" onclick="CallImpl.handleFAQClick()"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.faq")+'</div> </div> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-call cal-rjct" onclick="avimpl.terminateAudioCall(true,true)"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.end")+"</div> </div> </div>"].join("")},CallUIHandler.getFQCALOnCallhtml=function(){return['<div class="faqcal-head"> <div class="posrel fcal-usrdetl">'+CallImpl.getAttenderImgCALFAQHtml()+'</div> <div class="font22 cfff faqcal-usr">'+CallImpl.getAttenderName()+'</div> <p class="cfff lH22 font16 faqcal-desc" id="sqico-timer">00:00</p> </div>','<div class="dtfix w100"> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-microphone" id="audiocall_mute" onclick="avimpl.toggleMute(this)"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.mute")+'</div> </div> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-faqico" onclick="CallImpl.handleFAQClick(true)"></span> <div class="cfff textC mT10 fcal-txt" >'+LSResource.getRealValue("av.info.faq")+'</div> </div> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-call cal-rjct" onclick="avimpl.stopOngoingCall()"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.end")+"</div> </div> </div>"].join("")},CallUIHandler.getFQCALRatinghtml=function(){return['<div class="faqcal-head"><div class="posrel fcal-usrdetl"> '+CallImpl.getAttenderImgCALFAQHtml()+'</div> <div class="font22 cfff faqcal-usr">'+CallImpl.getAttenderName()+"</div></div>",'<div class="fcal-fdback textC"><div class="ofln-msg mT25">'+LSResource.getRealValue("av.info.rating")+'</div> <div class="rating mT30">'+this.getStarHTML()+'</div><p class="elips mT20 cfff font14">'+LSResource.getRealValue("av.info.ratingclick")+"</p>"].join("")},CallUIHandler.getFQCALFDBKhtml=function(){var l=ZSIQConversationManager.getChatWinObjById(avimpl.chid).rating;return['<div class="faqcal-head"><div class="posrel fcal-usrdetl">'+CallImpl.getAttenderImgCALFAQHtml()+'<em class="reaction_ico '+l+'_icon usr-rtng" title="'+l+'"></em></div><div class="font22 cfff faqcal-usr">'+CallImpl.getAttenderName()+"</div></div>",'<div class="ofln-msg mT25">'+LSResource.getRealValue("av.info.ratingsuccess")+'</div><div class="cal-footer bgfff" style="height:70px;"> <textarea class="bgfff font13 c333 lH20" dockeyup="feedback" dockeydown="textarea" id="fdbkarea" data-validate="required" placeholder="'+LSResource.getRealValue("av.info.fdkbckmsg")+'" autofocus></textarea> <div class="sqico-calsend fdbak-send msg-send" documentclick="sendCallFb"></div></div>'].join("")},CallUIHandler.getFQCALFDBKSucesshtml=function(){return['<div class="faqcal-head"><div class="posrel fcal-usrdetl"> '+CallImpl.getAttenderImgCALFAQHtml()+'</div><div class="font22 cfff faqcal-usr">'+CallImpl.getAttenderName()+"</div></div>",' <div class="ofln-msg mT25">'+LSResource.getRealValue("av.info.ratingandfbk")+' </div> <div class="fcal-btnoptn"><span class="fcal-btns sqico-call bg-grn mT25" onclick="$Support.startChat()"></span><div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.callback")+"</div></div>"].join("")},CallUIHandler.getFQCALCallAgainhtml=function(){return['<div class="faqcal-head"><div class="posrel fcal-usrdetl"> '+CallImpl.getCompImgHtmlCALFAQ()+' </div><div class="font22 cfff faqcal-usr">'+CallImpl.getCompValueForKey("name")+'</div> <p class="cfff lH22 font16 faqcal-desc">'+CallImpl.getCompValueForKey("desc")+"</p> </div>",'<div class="fcal-btns sqico-call bg-grn mT25" onclick="$Support.startChat()"></div>'].join("")},CallUIHandler.getFQCALUserBusyhtml=function(){return['<div class="faqcal-head"> <div class="posrel fcal-usrdetl">'+CallImpl.getCompImgHtmlCALFAQ()+'</div> <div class="font22 cfff faqcal-usr">'+LSResource.getRealValue("av.info.oprbusy")+' </div><p  class="cfff lH22 font16 faqcal-desc elips">'+LSResource.getRealValue("av.info.voicemsg")+"</p></div>",'<div class="dtfix w100"> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-record" cntrl="startRecord"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.voicemsgtxt")+'</div> </div> <div class="fcal-btnoptn"> <span class=" fcal-btns sqico-faqico" onclick="CallImpl.handleFAQClick()"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.faq")+'</div> </div> <div class="fcal-btnoptn"> <span class="fcal-btns sqico-call bg-grn" onclick="$Support.startChat()"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.callback")+"</div> </div> </div>"].join("")},CallUIHandler.getFQCALRecordhtml=function(){return['<div class="faqcal-head"><div class="posrel fcal-usrdetl"> '+CallImpl.getCompImgHtmlCALFAQ()+' </div><div class="font22 cfff faqcal-usr">'+CallImpl.getCompValueForKey("name")+'</div> <p class="cfff lH22 font16 faqcal-desc" id="sqico-timer">00:00:00</p> </div>','<div class="dtfix w100"><div class="vc-recrd" id="sqico-canvas" style="margin:-30px;"></div><div class="posrel" id="faqrcd_play" style="display:none;"> <div class="fcal-btnoptn"><span class="fcal-btns sqico-record  bg-aaa font22" cntrl="startRecord"></span><div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.voicemsgtxt")+'</div></div> <div class="fcal-btnoptn"><span cntrl="playRecord" class="fcal-btns sqico-play"></span><div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.play")+'</div></div> <div class="fcal-btnoptn"><span class="fcal-btns sqico-voicesend cal-send" cntrl="uploadRecord"></span><div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.send")+'</div></div></div><div id="faqrcd"> <div class="fcal-btnoptn"><div class="rec-tmr font18 mB10" id="sqico-remtimer">00:00</div><span class="fcal-btns str-recd" cntrl="stopRecord"></span> <div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.stop")+"</div></div> </div></div>"].join("")},CallUIHandler.getFQCALAVPlayhtml=function(){return['<div class="faqcal-head"> <div class="posrel fcal-usrdetl">'+CallImpl.getCompImgHtmlCALFAQ()+'</div> <div class="font22 cfff faqcal-usr">'+CallImpl.getCompValueForKey("name")+'</div><p id="sqico-timer" style="display:inline;">00:00</p></div>','<div class="cal-vstrdetl"><div class="vc-recrd" id="sqico-canvas" style="margin:-30px;"></div></div><div class="cal-optns posrel textR"> <div class="fcal-btnoptn"><span class="fcal-btns sqico-record  bg-aaa" cntrl="startRecord"></span><div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.voicemsgtxt")+'</div></div> <div class="fcal-btnoptn"><span cntrl="playRecord" class="fcal-btns sqico-play"></span><div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.play")+'</div></div> <div class="fcal-btnoptn"><span class="fcal-btns sqico-voicesend cal-send" cntrl="uploadRecord"></span><div class="cfff textC mT10 fcal-txt">'+LSResource.getRealValue("av.info.send")+"</div></div></div></div></div></div>"].join("")},CallUIHandler.getFQCALRecordSuccesshtml=function(){return['<div class="faqcal-head"><div class="posrel fcal-usrdetl"> '+CallImpl.getCompImgHtmlCALFAQ()+' </div><div class="font22 cfff faqcal-usr">'+CallImpl.getCompValueForKey("name")+'</div> <p class="cfff lH22 font16 faqcal-desc">'+LSResource.getRealValue("av.info.voicesent")+"</p> </div>",'<div class="fcal-btns sqico-call bg-grn mT25" onclick="$Support.startChat()"></div>'].join("")},CallUIHandler.getInitialHtml=function(){return['<div class="cal-wrap" id="audiocal"><div class="adocal-cont '+CallImpl.getTheme()+'">'+CallImpl.getBackGndImg("Comp")+' <div class="header">',' <div class="actbtn"><em class="sqico-min siq-minimize-icon" title="'+LSResource.getRealValue("common.minimize")+'" documentclick="min_iframe"></em></div> '+CallImpl.compImgHtml()+" <div> ",'<div class="cal-cmpname font20 fontB elips" 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c=JSON.parse(t.session);if(avaction.callObj.pc.setRemoteDescription(new RTCSessionDescription(c)),avaction.callObj.connection_estb=!0,avaction.callObj.newcandidate)for(var o in avaction.callObj.newcandidate)avaction.addIceCandidate(avaction.callObj.newcandidate[o]);avaction.callObj.pc.onaddstream=avaction.callObj.pc.ontrack=function(a){avaction.callObj.remoteStream&&avaction.callObj.remoteStream.active||avaction.callObj.addremotestream(a)}}"end"!==a.msg.status&&"call_end"!==n.operation||avaction.callObj.endCall(),"offer"!==a.msg.cbtype&&"call_offer"!==n.operation||this.requestStream(t,DOWNSTREAM),"cancel"!==a.msg.cbtype&&"call_cancel"!==n.operation&&"miss"!==a.msg.cbtype&&"call_miss"!==n.operation||avaction.callObj.clear(t.chatid),avaction.callObj.sendStats(a,e)},avaction.setNRSServers=function(a){this.NRSServers=a},avaction.setCredentials=function(a){!avimpl.active&&(avimpl.id=a.id);var 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navigator.mediaDevices.getUserMedia(avaction.constraints[avaction.TYPE]).then(function(a){n==UPSTREAM?avaction.initializeConnection(a,n):n==DOWNSTREAM&&(e.offer?avaction.callObj.offer=CommonUtil.parseToJSON(e.offer):avaction.callObj.offer=CommonUtil.parseToJSON(e.session),avaction.initializeConnection(a,n)),window.$Temp&&avaction.clearMediaPermissionPop()}).catch(function(a){mediafailureoffer(a,n)}),!1;avaction.callObj.getMediaApi.call(navigator,avaction.constraints[avaction.TYPE],function(a){n==UPSTREAM?avaction.initializeConnection(a,n):n==DOWNSTREAM&&(e.offer?avaction.callObj.offer=CommonUtil.parseToJSON(e.offer):avaction.callObj.offer=CommonUtil.parseToJSON(e.session),avaction.initializeConnection(a,n)),window.$Temp&&avaction.clearMediaPermissionPop()},function(a){mediafailureoffer(a,n)})}},avaction.initializeConnection=function(a,t){if(avaction.callObj.chid){var e={mandatory:{OfferToReceiveAudio:!0,OfferToReceiveVideo:!0}};if(avaction.callObj.pc=new 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RTCIceCandidate({sdpMid:e.id,sdpMLineIndex:e.label,candidate:e.candidate});avaction.callObj.pc.addIceCandidate(n)},avaction.checkMediaPermission=function(){if(avaction.callObj.getMediaApi=avaction.getUserMedia(),window.$Temp&&(avaction.mediaTimer=setTimeout(function(){$(window.parent.document).find("body").append($Temp.getMediaSetting(avimpl.getCurrentBrowerName())),clearTimeout(avaction.mediaTimer)},1500)),!avaction.callObj.getMediaApi)return navigator.mediaDevices.getUserMedia(avaction.constraints[avaction.TYPE]).then(function(a){mediafailureoffer(null),avaction.callObj.mediaStream=a}).catch(function(a){mediafailureoffer(a)}),!1;avaction.callObj.getMediaApi.call(navigator,avaction.constraints[avaction.TYPE],function(a){mediafailureoffer(null),avaction.callObj.mediaStream=a},function(a){mediafailureoffer(a)})},avaction.sendLog=function(){LSDebugger.postDebugInfo("Audio Call - Inside Filure offer | PeerConnection 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a=$(this).addClass("sel-bor").attr("mdevice-switch");$("#audio_setting",parent.document).find("[mdevice-cnt]").hide(),$("#audio_setting",parent.document).find('[mdevice-cnt="'+a+'"]').show()}),$("#audio_setting",parent.document).on("click","[deviceid]",function(){var a=$(this).parent().attr("mdevice-cnt");if($("#audio_setting",parent.document).find('[mdevice-cnt="'+a+'"]').children().removeClass("sqico-tick"),$(this).addClass("sqico-tick"),"mic"!=a){var e=$(this).attr("deviceid"),n=document.getElementById("remoteaudio");void 0!==n.sinkId&&n.setSinkId(e).then(function(){})}});var e=parent.document.getElementById("siqiframe").getBoundingClientRect(),i=document.getElementById("call_stngicon").getBoundingClientRect(),c=parent.document.getElementById("audio_setting").style,o=e.left+i.left,l=e.top+i.top;c.left=CallImpl.CALLFAQ?o-260+"px":o-284+"px",c.top=CallImpl.CALLFAQ?l+15+"px":l-31+"px",$(document).click(function(a){$(a.target).closest("#audio_setting",parent.document).length||$(a.target).closest("#call_stngicon",parent.document).length||$("#audio_setting",parent.document).is(":visible")&&$("#audio_setting",parent.document).hide()})})},avaction.checkConnectionAndCall=function(a,e,n){var t=getStaticURL("/salesiq/images/spacer_5Wgj_nuZq1_wS_S4I4YFafauD4gqbOBXrZwzKtiQFPXWh21kmvBkUfQl6-vN8h9z_.gif");$("body").append('<img id="ntwcheckimg" style="opacity:0" />'),$("#ntwcheckimg").on("load",function(){"function"==typeof a&&avaction.successCallBack(a,n),$("#ntwcheckimg").remove()}),$("#ntwcheckimg").on("error",function(){"function"==typeof e&&avaction.errorCallBack(a,e,n),$("#ntwcheckimg").remove()}),$("#ntwcheckimg").attr("src",t+"?nocache="+(new Date).getTime())},avaction.checkConnectionActivity=function(a,e,n){avaction.reconnectinterval||(avaction.reconnectinterval=setInterval(function(){avaction.checkConnectionAndCall(a,"",n)},5e3))},avaction.successCallBack=function(a,e){avaction.connectionStatus=!0,avaction.reconnectinterval&&(clearInterval(avaction.reconnectinterval),avaction.reconnectinterval=null),a(e)},avaction.errorCallBack=function(a,e,n){avaction.connectionStatus=!1,e!=avaction.checkConnectionActivity?e():e(a,e,n)},avaction.transferInitiateReq=function(a,e){if(!AgentDB.getRepresentative()[CurrentUser.getLSUID()].callstatus||"DEPARTMENT"!=a.type){var n=a.chid,t=e?a.creator:a.sender,i=a.visitorid,c=a.mediaid;a.transferReqTimeout=setTimeout(function(){PortalUI.rejectTransChat(n,t,i,c)},3e4),avaction.addCallTransferObj(a,e),avaction.showcallTransferInvitation(a,e),Sound.playTune("vchat-transfer",6)}},avaction.showcallTransferInvitation=function(a,e){if(1===$("body").find(".call_wh").length&&$(".call_wh").find(".call_pickup").length<2?($("#additionalcallcount").remove(),$(".call_wh").append(Template.getTransferReqUI(a,e))):0===$("body").find(".call_wh").length&&$("body").append('<div class="call_wh">'+Template.getTransferReqUI(a,e)+"</div>"),2==$(".call_wh").find(".call_pickup").length){var n=avaction.getCallTransferOBJ(),t=Object.keys(n).length-2;$("#additionalcallcount").remove(),0<t&&$(".call_wh").append('<div class="call_more sqico-call" id="additionalcallcount"><em>+'+t+"more Calls</em></div>")}},avaction.checkAndUpdateCallTransferInvitation=function(){for(var a=avaction.getCallTransferOBJ(),e=Object.keys(a),n=0;n<e.length;n++){var t=e[n],i=a[t],c=t,o=i.msg_obj,l=i.is_invt;1!=$("#transreq_"+c).length&&avaction.showcallTransferInvitation(o,l)}},avaction.removeTransreqWaiting=function(a){$("#transreq_"+a).remove()},avaction.addCallTransferObj=function(a,e){var n=e?a.creator:a.sender,t=a.chid,i=a.visitorid,c=a.mediaid,o=a.transferReqTimeout;avaction.setCallTransferOBJ(t,{exuser_id:n,visitor_id:i,media_id:c,transferreq_timeout:o,msg_obj:a,is_invt:e})},avaction.setCallTransferOBJ=function(a,e){var n=avaction.getCallTransferOBJ();n[a]=e,sessionStorage.setItem("calltransferObj",CommonUtil.toJSON(n))},avaction.getCallTransferOBJ=function(a){var e=sessionStorage.getItem("calltransferObj");if(!e)return{};var n=CommonUtil.parseToJSON(e);return a?n[a]:n},avaction.clearCallTransferObj=function(a){var e=avaction.getCallTransferOBJ();delete 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b='<p class="txtelips zfaq-title">'+getEncodedText(e.message)+"</p>"+q;m=m.replace(/{HEADER}/g,b).replace(/{ARTICLEID}/g,t.articleid).replace(/{VOTE}/g,h).replace(/{CHATNOW}/g,g).replace(/{CONTENT}/g,v),$(window.parent.document).find("body").append(m);var C=$(window.parent.document).find(".zfaq-title")[0];CommonUtil.hasElips(C)&&C.setAttribute("title",e.message),$Support.getParent().$ZSIQUtil.bindEventsForImgPreview()}};return{showFAQUI:function(e){if(!$Support.Util.isPreview()){$ZSIQResouces.resetResourceHolders(),ZSIQConversationManager.resetLastViewd();var i=$("#faqdiv");ZSIQWindowView.isChatWithCall()&&($("footer").show(),$("header").removeClass("siqdc-hdr")),i.length||($("#faqbox").remove(),$("footer").before(t("faq_oldview")),i=$("#faqdiv")),$("#faqdiv").addClass("faq_oldview"),$("#faqbox").removeClass("resource-vw"),$Support.Util.handleFooterDivisionSel($("#faqtab")),i.parents(".siqembed").children("section").hide();var 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t=$Support.container.find("header");e?t.removeClass("faq_srch"):t.addClass("faq_srch")},showFAQPreview:function(t,e){var a=t.attr("article-id"),i=$Support.getParent().$ZSIQUtil.getCookieValue("Article_"+a);!function(a,i,s,t){var e=$Support.LSDB.getFromSession("article_"+a)||{},o=e.article_info;if(e&&o&&o.content)i(e);else{var r=t.attr("lang"),c="articles/"+a+(r?"/translations/"+r:"");$Support.EmbedObj.article_revamp_enabled?CommonUtil.handleAjaxGetReq(c,function(e){$FAQ.renderFAQPreview({data:$ZSIQResouces.formatArticleContent(e.data),target:t,showvote:$Support.getParent().$ZSIQUtil.getCookieValue("Article_"+a),articleid:a})},function(e){var t=e&&JSON.parse(e.responseText);t&&t.error&&"function"==typeof s&&s()},{isresourceapi:!0}):$Support.getParent().$ZSIQUtil.ajax(d()+"/visitor/v2/"+_SCREENNAME+"/cannedmessages/"+a,function(e){var t=JSON.parse(e).data;$Support.LSDB.storeInSession("article_"+a,t),i(t)},function(e){var t=e&&JSON.parse(e);t&&t.error&&"function"==typeof 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t="2"===$Support.container.attr("themeid")?$("#cmpylogo"):$("header"),a=t.find("#attname"),i=t.find('[prop="clogo"]');e.logo&&(i.find("#complogo")[0].src=e.logo),i.find("span").removeClass("sqico-user sqico-clogo sqico-faqico sqico-faqdept resource-hdr ").addClass("sqico-catgeory"),t.find("#attabtme").hide(),a.html(e.category_name),a.attr("title",getUnescapedText(e.category_name)),t.find(".headercont").find("#showsiqcategory").length?t.find(".headercont").find("#showsiqcategory").show():t.find(".headercont").prepend($ZSIQResouces.ResourceBackArrowHTML())},noResultsHTML:S,getVoteConfig:E,toggleSearchIcon:function(e){if("faqview"==$Support.container.attr("cwview")){var t=$("header").find(".faq-srch");e?t.show():t.hide()}else $FAQ.toggleHeaderSearchClass(!0),t&&t.addClass("min-view").hide()},checkAndCloseSearch:function(){var e=$("header").find(".faq-srch");e.find(".sqico-close").length&&$("#faqdiv").find(".one-accordian").find("#nofaqs").length&&($FAQ.toggleHeaderSearchClass(!0),e.addClass("min-view"))}}}();$ZSIQResouces=function(){var g="",n="",s=-1,i={FAQdata:[],artcilesdata:[]},v={faqs:"embed.faq.label",articles:"faq.articles",departments:"embed.resoruce.dept"},e={faqs:"faq",articles:"article"},m={},h={responseText:JSON.stringify({error:{code:-1}})},y=!1,_=function(e){var t=e.logo_url||e.logo_uri;return t?_SCHEMA+"://"+_EMBEDSERVERURL+t+"&time="+Date.now():""},a=function(e){return'<div class="posrel" proptype='+e.type+' data-type="accordian"><div data-type="accordian-item"><div></div><div class="artcle-viewal" documentclick="extendview">'+LSResource.getRealValue("faq.article.viewall")+'</div></div><div data-type="accordian-header" class="dsp_table faq-cat"><div class="font14 txtelips" title="'+e.headerlabel+'">'+e.headerlabel+'</div><div class="sqico-darrow"></div> 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r=(a||{}).query,t=r||"articles"!=g?"":"&include_child_category_articles=false",i=k(a.defaultlang?{defaultlang:!0}:""),o="faqs"==g,c=$Support.EmbedObj,d=("faqs"==g?"faqs":"articles")+"?"+(m.id?"category_id="+m.id+t:"")+(-1!=s?"&department_id="+s:"")+(r?"&search_query="+r:"")+"&app_id="+c.livelsid+"&language_code="+i+"&limit=99";CommonUtil.handleAjaxGetReq(d,function(e){var t=function(e){for(var t=[],a=e.length,r=0;r<a;r++){var i=e[r].channels;if($Support.isHandHeldDevice()){var o=navigator.userAgent,c=/Android/i.test(o)?"android":/|iPhone|iPad|iPod/i.test(o)?"ios":"";("android"==c&&i.includes("android")||"ios"==c&&i.includes("ios"))&&t.push(e[r])}else i.includes("web")&&t.push(e[r])}return t}(e.data);e.data.length||y||a.query?($FAQ.toggleSearchIcon(r||t.length),a.srchelem&&a.srchelem.val().trim()!=a.query||(a.query?n=t:j(t,"resources"),b({srchreslt:a.query?t:"",query:a.query}))):E({},h)},function(e){E(a,e)},{isresourceapi:!0,isv3api:o})}else b("",e)},x=function(e){var t=e.modifier||{};return e.article_info={content:e.content,message:e.title,modifiedtime:e.modified_time,savedby:{dname:t.display_name,lsuid:t.id,modifier_image:t.image_url,modifier_name:t.display_name}},e.message=e.title,e.res_lang=(e.language||{}).code,e},E=function(e,t){var a=((t.responseText&&JSON.parse(t.responseText)||{}).error||{}).code;if(!e.defaultlang&&O().enabled&&-1!=[6102,17004,18013,-1,1015].indexOf(a))return y=!0,e.defaultlang=!0,void(e.hasOwnProperty("categoryid_val")?A(e.categoryid_val,e):L(e));K("resource")},V=function(e){var t=e.name_translations;return $Support.Util.sanitizeMessage(t&&t[Object.keys(t)[0]].name)},j=function(e,t){var a="faqs"==g?"FAQdata":"artcilesdata",r=c()&&-1!=s;if(t||(r?i[a][s]=e:i[a]=e),t){if("resources"==t&&r&&!o())return m[s]=m[s]||{},void(m[s][t]=e);m[t]=e}},O=function(){return $Support.EmbedObj.resource_config[d()].default_language},H=function(){return"faqs"==g?"faq_count":"articles_count"},I=function(){var e="faqs"==g?i.FAQdata:i.artcilesdata;return-1==s||1==l().length?e:e[s]||[]},D=function(e,t){for(var a,r,i,o,c,d,n,s=(e||{}).resourcedata||{},l=s.length,u="",p=0;p<l;p++){var f=s[p];f.resource_count=f[H()],(f.resource_count||f.children_count)&&(u+=(n=void 0,r=(a=f).parent_category_id?"parent-id="+a.parent_category_id:"",i="category-level="+a.level,o=V(a),c=a.resource_count?a.resource_count+" "+LSResource.getRealValue(v[g]):"",d=a.children_count?a.children_count+" "+LSResource.getRealValue("embed.resoruce.category"):"",n="",n=c&&d?$Support.EmbedObj.isRtlLang?d+" | "+c:c+" | "+d:c||d,'<div class="flexC siq-categ-list" '+r+" "+i+" category_id="+a.id+' documentclick="forwardcategory"><div class="cmplogo categ-cmplogo" prop="clogo" data-chttype="conv"><span class="sqico-catgeory"><img height="49" width="49" id="complogo" class="cmn_mdl siq-company-logo" onload="$Support.Util.handleBlurImage(this)" onerror="$Support.Util.handleImgError(this)" src="'+_(a)+'"></span></div><div class="flexG"><div class="font15 text-cap txtelips" title="'+o+'">'+o+'</div><p class="font13 article"><em>'+n+'</em></p></div><em class="sqico-rarrow siq-categ-arrow"></em></div>'))}u||y||m.id?($FAQ.toggleSearchIcon(!!u),U({data:e,category_layerHtml:u},t)):E({categoryid_val:""},h)},U=function(e,t){var a=e.data;if(Q(),e.category_layerHtml||(e.category_layerHtml=$FAQ.noResultsHTML("",g),!m[H()]&&$('[proptype="category"][data-type="accordian"]').find('[data-type="accordian-header"]').remove()),a.subcategory)return $("#faqdiv").find('[proptype="category"]').find('[data-type="accordian-item"]').append(e.category_layerHtml),void $FAQ.checkAndCloseSearch();a.parent_id=a.parent_id||"-1",$("#faqbox").html(e.category_layerHtml).attr("parent_id",a.parent_id),$FAQ.checkAndCloseSearch(),"-1"==a.parent_id&&t&&$FAQ.updateHearderVal({title:f(),disabledesc:!0,iconcls:M()}),J()},M=function(){return"faqs"==g?"sqico-faqico resource-hdr":""},T=function(e){var 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e=$Support.EmbedObj,t=(e.resource_config.faq||{}).custom_title||{},a=e.embedlang;return t[a]||t[a.toLowerCase()]||LSResource.getRealValue(v.faqs)},K=function(e){var t=$("#faqdiv").find('[proptype="'+e+'"]').find('[data-type="accordian-item"]');if(t.length)return $('[proptype="subload"]').remove(),void t.append($FAQ.noResultsHTML());$("#convloadingui").remove(),$("#faqbox").html($FAQ.noResultsHTML())},X=function(){return!o()&&c()&&-1!=s?(m[s]||{}).resources:m.resources};return{showResourcesView:function(e,t){if(!$Support.Util.isPreview()){if(ZSIQWindowView.isChatWithCall()){$("footer").show(),$("header").removeClass("siqdc-hdr"),$Support.Util.handleFooterDivisionSel($("#"+{faqs:"faqshow",articles:"faqtab"}[e.attr("proptype")]))}var a;t?z():Z(),y=!1,$("header").removeClass("faq_srch"),a=e,g=t?g:a.attr("proptype"),q(a),$FAQ.updateHearderVal({title:f(),disabledesc:!0,iconcls:M()}),$Support.Util.updateViewAttribute("faqview"),c()?u():p()}},getCurrentView:function(){return g},getFaqLabel:W,getArticleLabel:r,getCurrentResourceServerKey:d,forwardCategory:T,backwardCategory:function(e,t){$("header").find("#attname").removeAttr("title"),C();var a=I();if($.isEmptyObject(m)&&c()||!o())u();else if(m.parent_category_id)T($('<div category_id="'+m.parent_category_id+'"></div>'));else{D({resourcedata:a},t),$FAQ.toggleSearchIcon(a.length),m={};var r="articles"===g?"article":"faq";if(!$Support.EmbedObj.resource_config[r].merge_department){var i=$Support.getDeptName(s);i=getEncodedText(i),$("#attname").html(i).attr("title",i),("2"===$Support.container.attr("themeid")?$("#cmpylogo"):$("header")).find('[prop="clogo"]').find("span").addClass("sqico-faqdept resource-hdr").removeClass("sqico-user sqico-clogo")}}},showResourcePreview:function(e){var t,a,r,i,o=$("header").hasClass("faq_srch")&&n?n:X(),c=CommonUtil.deepSearchAndGetObj(o,"id",e.attr("resource-id"));if($Support.contentdiv="","articles"==g)return c=c[0],t={id:c.id,targetelem:e,defaultlang:O().enabled,langcode:c.language.code},a=k((t=t||{}).defaultlang?{defaultlang:!0}:""),r=t.langcode==a?a:t.langcode,i="articles/"+t.id+"/translations/"+r,void CommonUtil.handleAjaxGetReq(i,function(e){$FAQ.renderFAQPreview({data:x(e.data),target:t.targetelem,showvote:$Support.getParent().$ZSIQUtil.getCookieValue("Article_"+t.id),articleid:t.id})},function(e){},{isresourceapi:!0});P(c,e)},handleResourceDept:function(e){s=e.attr("res-deptid"),y=!1;var t=getEncodedText(e.attr("res-deptname"));$FAQ.updateHearderVal({title:t,disabledesc:!0,iconcls:"sqico-faqdept resource-hdr"}),p()},getstatsobj:function(e){return CommonUtil.deepSearchAndGetObj(X(),"id",e)[0].stats},fetchResource:L,resetResourceHolders:Z,resetSearchView:function(e){if(o())return $.isEmptyObject(m)?void p(e):void T($('<div category_id="'+m.id+'"></div>'));L("",e)},ResourceBackArrowHTML:t,getResourceLangCode:k,formatArticleContent:x}}();$BotImpl=function(){var n,c=18e4,S={},w=[],T=ZSIQTranscript,_=function(e){I();var t=P(e);$.isEmptyObject(t)||""==t.chatdiv.html()&&u("",e)},I=function(){S={},clearInterval($BotImpl.timer),T.removeTyping()},M=function(e,t,i){var a=e.chid||e.enc_chid;if($Widget.isPreview())T.removeTyping();else{var n,s=ZSIQConversationManager.getChatWinObjById(a);$Support.Util.checkAndResetComposerAttribute(s),s.isReopenMsg&&(n=s.chatdiv.children().last().text()!==s.attendername,s.isReopenMsg=!1),T.removeTyping(n)}if((!e.meta||!e.meta.disablesound)&&v(a),g(e)?e.meta.input_card&&e.meta.display_card?m(e):$Widget.showBotReply(e):(e.isbotmessage=y(e),e.time=MyDate.getHoursandMin(e.time,!0,"bclient"),e.html=T.getTranscript(e,!1,a),T.updateTranscript(e,a)),t){if(I(),e.meta&&(e.meta[$Widget.input_card]||"pending"==e.meta.action)||u("",a),$BotImpl.resetDisableComposerTimer(),e.meta)if("pending"==e.meta.action)C("pending",c,a);else if(e.meta.allow_typing){u("",a);var r=($Support.EmbedObj||{}).restrict_visitor_input;if("text"!=e.meta.type&&r)ZSIQConversationManager.getChatWinObjById(a).composer.attr("maxlength","255"),$Support.validateCharLimit=!0}else if("wait_for_user_input"==e.meta.behaviour){var o=e.meta.input_card&&e.meta.input_card.type||"",d=-1!==["name","email","tel","calendar","location"].indexOf(o)?"input_data":"";e.meta.input_card?C(d,"",a,o):u("",a)}}else{var l=((i||{}).meta||{}).info,p=P(a);l?$Widget.isPreview()?$Support.renderBotDelayinfo(i):p.renderBotDelayinfo(i):T.showTyping(e)}},m=function(e){var t=$.extend(!0,{},e),i=$.extend(!0,{},e);delete t.meta.input_card,delete i.meta.display_card,i.time+="1",i.msgid+="1",i.msg="",$Widget.showBotReply(t),$Widget.showBotReply(i)},g=function(e){var t=e.meta;return!!e.meta&&(t[$Widget.display_card]||t[$Widget.input_card]||t.suggestions||t.related_phrases)},r=function(e){var t={msgobj:e,winobj:ZSIQTranscript.getChatWindowOBJ()};$ZSIQBookinghandler.init(t),I()},D=function(e,t,i,a,n){if(0==getObjectSize(S)||i||"dispatchBotMessageToVisitor"===e.type)if("progress"!==e.type){var s=e.meta;if($Support.chidmappinglist&&(e.chid=$Support.chidmappinglist[e.chid]||t||e.chid),clearInterval($BotImpl.timer),!s)return e.msg&&!e.msg.msglist?(!e.restrict_msgsanitize&&(e.msg=$Support.Util.sanitizeMessage(e.msg)),void ZSIQTranscript.updateTranscript({html:ZSIQTranscript.getTranscript(e,"",t)},t)):void d(e);S=e,s.image&&(e.bot_image=e.meta.image),!a&&o(e,e.chid),$Widget.isPreview()&&"booking_input_card"==(e.meta||{}).type?e.msglist&&e.msglist.length?l(e,1,r):r(e):e.msglist?($Support.EmbedObj||{}).isbot_uxchange_enabled&&y(e)?p(e,1):l(e,1,"",n):M(e,!0)}else $BotImpl.showBotProcessing(e);else w.push(e)},o=function(e,t){if(!e.isdisablecache){var i=e.msglist;if(i)for(var a=0;a<i.length;a++)$Support.updateChatCache($.extend({},e,i[a]),"",t);else $Support.updateChatCache(e,"",t)}},d=function(e){Message.lastMessagePostTime=(new Date).getTime();var t=(e.msg||{}).msglist||[];P(e.chid).contentdiv.find("#msgbox_main").append('<div class="usractions clearfix"><div class="txtelips siq-typing-message" id="typgstatus"></div></div>');for(var i=0;i<t.length;i++){var a=t[i],n=$.extend({msg:a.msg,meta:a.meta},e.msg);n.replies="",D(n,e.chid,!0,!1,!0)}},l=function(i,e,a,t){i=i||S;var n=T.getMessageID(i),s=i.chid||i.enc_chid;if(n&&T.isMessageExist(n,s))I();else{var r=i.msglist;if(r){C("","",s);for(var o=(r[0]||{}).meta||{},d=o.info&&o.info_type,l=!1,p=r||[],c=0;c<p.length;c++){var m=(p[c]||{}).meta||{};if(m.info&&m.info_type){l=!0;break}}var g=$Widget.isPreview();if(!g||!t||!d&&!l){var u=P(s);if(!(t&&u.isDelayTriggered&&l)){if(t){var f=i.meta||{};d=f.info&&f.info_type,u.isDelayTriggered=!0}if(d?g?$Support.renderBotDelayinfo(r[0]):u.renderBotDelayinfo(r[0]):T.showTyping(i),l||d)return $BotImpl.isDelayConfigFlow=!0,B(i,0),void T.removeTyping();$BotImpl.isDelayConfigFlow=!1,e=e||0;var v=0,h=0,y=($Support.EmbedObj||{}).isDelayTimeConfEnabled;h=y?(T.setMessageDelay(r[v]),T.getMessageDelay(r[v])):T.getMessageDelay(i);var b=i.disablesound;$BotImpl.timer=setInterval(function(){if(y){var e=r[v];T.setMessageDelay(e),h=T.getMessageDelay(e)}if(P(s).chatdiv){if($Widget.isPreview()?$Support.clearDelayInfo():u.clearDelayInfo(),v<r.length){var t=$.extend({},i,r[v]);b&&t.meta&&(t.meta=W(t.meta)),M(t,v===r.length-1,r[v+1]),$Widget.isPreview()&&"function"==typeof window.afterMsgRendered&&window.afterMsgRendered(t)}v==r.length-1&&0!=w.length&&(Message.updateLastMessagePostTime(),D(w.shift())),v==r.length-1&&(1<r.length&&y&&Message.updateLastMessagePostTime(),"function"==typeof a&&a(i)),v++}else _(s)},e*h)}}}else I()}},p=function(i,e,a){ZSIQTranscript.scroll(),i=i||S;var t=T.getMessageID(i),n=i.chid||i.enc_chid;if($.isEmptyObject(r)&&(r=P($Support.chidmappinglist[n])),t&&T.isMessageExist(t,n))I();else{var s=i.msglist;if(s){var r=P(n);r&&r.chatdiv.addClass("hide_transfer");for(var o=s.length,d=0;d<o;d++){var l=$.extend({},i,s[d]);try{f(l,d===s.length-1,s[d+1])}catch(e){}}C("","",n);var p=(s[0]||{}).meta||{},c=p.info&&p.info_type;if(c?$Widget.isPreview()?$Support.renderBotDelayinfo(s[0]):r.renderBotDelayinfo(s[0]):T.showTyping(i),c)B(i,0);else{e=e||0;var m=T.getMessageDelay(i),g=0,u=i.disablesound;$BotImpl.timer=setInterval(function(){if(P(n).chatdiv){if($Widget.isPreview()?$Support.clearDelayInfo():r.clearDelayInfo(),g<s.length){var e=$.extend({},i,s[g]);u&&e.meta&&(e.meta=W(e.meta)),T.removeTyping(),r.chatdiv.removeClass("hide_transfer");var t=r.contentdiv.find('[msg-id="'+$Support.formatMsgUid(s[g].msguid)+'"]');!t.length&&(t=r.contentdiv.find("#"+s[g].msgid)),t.css("display",""),(!e.meta||!e.meta.disablesound)&&v(n),ZSIQTranscript.animate(t),ZSIQTranscript.updateHandoffText(i,r),T.showTyping($.extend({ignorebotcommand:!0},i)),r.chatdiv.addClass("hide_transfer"),ZSIQTranscript.scroll(),g===s.length-1&&I(),$Widget.isPreview()&&"function"==typeof window.afterMsgRendered&&window.afterMsgRendered(e)}g==s.length-1&&0!=w.length&&(Message.updateLastMessagePostTime(),D(w.shift())),g==s.length-1&&(r.chatdiv.removeClass("hide_transfer"),"function"==typeof a&&a(i)),g++}else _(n)},e*m)}}else I()}},f=function(e,t,i){var a=e.chid||e.enc_chid;if(g(e)?e.meta.input_card&&e.meta.display_card?m(e):$Widget.showBotReply(e):(e.isbotmessage=y(e),e.time=MyDate.getHoursandMin(e.time,!0,"bclient"),e.html=T.getTranscript(e,!1,a),T.updateTranscript(e,a)),t){if(e.meta&&(e.meta[$Widget.input_card]||"pending"==e.meta.action)||u("",a),e.meta)if("pending"==e.meta.action)C("pending",c,a);else if(e.meta.allow_typing)u("",a);else if("wait_for_user_input"==e.meta.behaviour){var n=e.meta.input_card&&e.meta.input_card.type||"",s=-1!==["name","email","tel","calendar","location"].indexOf(n)?"input_data":"";e.meta.input_card?C(s,"",a,n):u("",a)}}else;},B=function(e,t){var i=e.msglist||[];if(!(t>i.length)){var a=e.chid||e.enc_chid,n=T.getMessageDelay(i[t]),s=e.disablesound,r=function(){!function(e,t,i,a){var n=e.msglist,s=P(i);if(s.chatdiv){if($Widget.isPreview()?$Support.clearDelayInfo():s.clearDelayInfo(),t<n.length){var r=$.extend({},e,n[t]);a&&r.meta&&(r.meta=W(r.meta)),M(r,t===n.length-1,n[t+1]),$Widget.isPreview()&&"function"==typeof window.afterMsgRendered&&window.afterMsgRendered(r)}t==n.length-1&&0!=w.length&&(Message.updateLastMessagePostTime(),D(w.shift())),t==n.length-1&&"function"==typeof callbackfn&&callbackfn(e),B(e,++t)}else _(i)}(e,t,a,s)},o=$Widget.isPreview();if(!o)var d=ZSIQConversationManager.getcurrchatwinobj(),l=d.visitorID;$BotImpl.timeoutCleared||!o&&!d.chatstatus&&-1!=l?r():$BotImpl.timeout=setTimeout(r,n)}},v=function(e){KeyHandler.isWindowFocused()||($Support.getParent?$Support.getParent().$ZSIQWidgetUI.getWidgetState()==$Support.getParent().$ZSIQWidgetUI.F_WINDOW&&!P(e).isSoundOff()&&EmbedSound.play("smessage"):EmbedSound.play("smessage"))},C=function(e,t,i,a){var n=P(i),s=n.composer;if(s){s.attr("disabled","true");var r="";r="pending"==e?"common.pleasewait":"input_data"==e?{name:"ne.message.inputfield",email:"ne.message.inputfield",tel:"ne.message.inputfield",location:"ne.message.chooselocation",calendar:"ne.message.chooseslot"}[a]:"ne.message.choose",placeholdertxt=LSResource.getRealValue(r),s.attr("placeholder",placeholdertxt).attr("aria-label",placeholdertxt),n.contentdiv.find("#action_icons").hide(),h(t,i)}},a=function(e,t){var i=P(t);if(!$.isEmptyObject(i)){var a=i.contentdiv.find(".usrinpt");a.find(".txtarewrap")[e?"addClass":"removeClass"]("dn"),a.find(".usractions")[e?"addClass":"removeClass"]("posrel")}},u=function(e,t){clearTimeout(n);var i=P(t);if(!$.isEmptyObject(i)){(e=e||i.composer).removeAttr("disabled"),i.checkAndFocusMessageArea();var a="ne.message.hitenter";$Support.getJSAPIMessageHint&&(a=$Support.getJSAPIMessageHint()||a),"missed"==i.chatstatus&&(a=$Support.isFAQEnabled()?"ne.missed.placeholder.icon":"ne.missed.placeholder"),a=LSResource.getRealValue(a),e.attr("placeholder",a).attr("aria-label",a),i.contentdiv.find("#action_icons").show()}},h=function(e,t){if(e){n=setTimeout(function(){u("",t),ZSIQTranscript.removeTyping();var e=P(t).contentdiv.find("#typgstatus");e.text(""),e.attr("tooltip","")},e);var i={};if(t&&-1!=t)$Support.LSDB.set("ZLD"+$Support.EmbedObj.livelsid+"disablecomposer",{},e),i.dname=$Support.EmbedObj.attendername,i.sender=$Support.EmbedObj.attender;else{var a=Bot.getBotOBJ();i.dname=a.name,i.sender=a.id}ZSIQTranscript.showTyping(i)}},W=function(e){if(e)return e.typing_delay=0,e.disablesound=!0,e},y=function(e){try{return"b"==e.sender.split("_")[2][0]}catch(e){return!1}},P=function(e){return ZSIQTranscript.getChatWindowOBJ(e)},s=function(e){var t=e.find("[input-card]");0<t.length?t.remove():e.find("#conversationoption").remove()};return{formatAndDisplay:D,resetValues:_,disableComposer:C,enableComposer:u,handleComposerVisibility:a,iswidgetobj:g,isBotMessage:y,resetMessageSequence:function(){T.removeTyping(),clearInterval($BotImpl.timer),l()},resetDisableComposerTimer:function(){clearTimeout(n),$Support.EmbedObj&&$Support.LSDB.remove("ZLD"+$Support.EmbedObj.livelsid+"disablecomposer"),ZSIQTranscript.removeTyping()},callback_expiry:c,checkAndScheduleComposerDisable:function(e){var t=$Support.LSDB.get("ZLD"+$Support.EmbedObj.livelsid+"disablecomposer");if(t){var i=t.time+t.ttl-(new Date).getTime();$Support.LSDB.remove("ZLD"+$Support.EmbedObj.livelsid+"disablecomposer"),C("pending",i,e)}},removeWidgets:function(){var e=$("[input-card]");if(!(e.size<=0)){var t=e.parents(".ziq_msg"),i=t.find(".cmpnt-desc").html();i?_msgobj.meta&&_msgobj.meta.input_card&&t.find(".msgbx").html(i):("undefined"==typeof BotPreview?Message:BotPreview).animate(t,!0,function(e){e.remove()}),$("#conversationoption").remove()}},handleInputAndDisplayWidgetsObj:m,setTypingandSoundConfig:W,sanitizeUrlContent:function(t){try{return ZSEC.URLValidator.sanitize(t,{ACTION:"REMOVE",KEEP_ORIGINAL:"True"})}catch(e){return t}},handleBotflowCommand:function(e){var t=e.chatobj;a(!1,t.chatID),s(t.chatdiv.find('[data-field="message"]').last());var i={restart:LSResource.getRealValue("bot.restartflow"),rollback:LSResource.getRealValue("bot.rollbackflow")}[e.command];Message.displaySendMessage(t.chatID,i,"",(new Date).getTime()),Message.updateLastMessagePostTime(),LSMessanger.sendMessage(t.chatID,i,{botcommand:e.command},(new Date).getTime())},checkAndGetBotResetterHTML:function(e){var t=e.config||{};if(!e.chatobj.isBotChat||$Widget.isPreview())return ZSIQTranscript.removeBotResetter(e.chatobj),"";var i=t.hasOwnProperty("rollback");return i||t.hasOwnProperty("restart")?$Temp.getBotflowSetBackHTML({restart:t.restart,rollback:i,disabled:i&&!t.rollback,isSuggestionsWidget:e.msgobj.hasOwnProperty("suggestions")}):""},showBotProcessing:function(e){ZSIQTranscript.removeTyping();var t=e.text,i=$("#typgstatus");i.text(t),i.attr("title",t)}}}();$ZSIQBookinghandler=function(){var l="",d="",o={aboutfield:"Select Experts",fieldtitle:"",iconclass:"sqico-darrow ",isdropdownheader:!0,key:"staff",type:"datahold"},r={aboutfield:"Select Your Service",fieldtitle:"",iconclass:"sqico-darrow ",isdropdownheader:!0,key:"service",type:"datahold"},n={aboutfield:"Select Time & Date",fieldtitle:"booking.choose.timedate",iconclass:"sqico-calendar2 ",key:"calendar",type:"datahold"},t=function(a){CommonUtil.handleAjaxGetReq("integrations/zohobookings",function(e){var t=e.data.general_config||{};$ZSIQBookinghandler.carddetails={card_title:t.card_title,card_description:LSResource.getRealValue("booking.carddesc"),card_button_text:LSResource.getRealValue("booking.booknow")},$ZSIQBookinghandler.isbookingenabled=e.data.enabled;var i=(t.fields||{}).single_select||{};o.aboutfield=i.staff,r.aboutfield=i.service,n.aboutfield=i.datetime,"function"==typeof a&&a()},function(){},{isresourceapi:!0,ignoreheader:!0,path:"web"})},s=function(t){var e=t.visitorid,i="";t.visitorid&&-1!=t.visitorid||!$Widget.isPreview()||(e="1",i=$Support.getBotPreviewChatId&&$Support.getBotPreviewChatId());var a=e+"/integrations/zohobookings/availablity?";a+=(t.staff_id?"staff_id="+t.staff_id:"")+"&service_id="+t.service_id+"&time_zone="+t.timezone,a+="&dates="+t.dates,a+=i?"&preview_chat_id="+i:"",CommonUtil.handleAjaxGetReq(a,function(e){e.error&&7019==e.error.code&&"function"==typeof t.errorcallback?t.errorcallback(e.error):(m(e.data.availablity),t.dates=$ZSIQBookinghandler.curr_dates,u(t,!0))},function(e){1023==(e.responseText&&(JSON.parse(e.responseText).error||{}).code)&&($ZSIQWindowOverlay.handleAlertBanner($ZSIQBookinghandler.getBookingErrorMsg()),$("#zsiqdatepicker").removeClass("siq_showload posrel"),$('[proptype="title"]').text(LSResource.getRealValue("booking.timedate")).removeAttr("title"))})},i=function(i){var e,t,a;d&&l?i.callback():(e=i,t=function(){var t,e;t=i,e="integrations/zohobookings/staffs",e=$Widget.isPreview()?e+"?app_id="+f():t.visitorid+"/"+e,CommonUtil.handleAjaxGetReq(e,function(e){"function"==typeof t.callback&&(l=e.data,t.callback())},function(){},{path:"web"})},a="integrations/zohobookings/services",a=$Widget.isPreview()?a+"?app_id="+f():e.visitorid+"/"+a,CommonUtil.handleAjaxGetReq(a,function(e){"function"==typeof t&&(d=e.data,t())},function(){},{path:"web"}))},c=function(e){return!!e.service_ids},p=function(e){for(var t=d.length,i=0;i<t;i++)if(d[i].id==e&&d[i].let_customer_select_staff)return!0;return!1},f=function(){if("function"==typeof $Support.getBotAppid)return $Support.getBotAppid()},v=function(e,t){var i="staff"==e.key?l:d;ZSIQDropdown.init({options:a(i,e.sel_id,e.sel_key),element:$("#formsection").find("[proptype="+e.key+"]"),placeholder:"this.placeholder",callback:t[e.key],chatid:ZSIQTranscript.getChatWindowOBJ().chatID,placeholder:LSResource.getRealValue("smiley.search"),standalonedropdown:!0,default_select:e.sel_listval?{key:e.sel_listval}:"",addclass:"user_lipopup",search_allowlimit:5})},a=function(e,t,i){for(var a=e.length,o=[],r=0;r<a;r++){var n=e[r];n[i]&&CommonUtil.deepSearchObjByID({arr_val:n[i],searchkey:"id",searchval:t})&&o.push({key:n.id,val:n.name,desc:n.description||n.designation,src:n.image_url})}return o},u=function(e,t){var i=$("#overlaywrapper"),a=i.find('[data-target="prev-month"], [data-target="next-month"]');a.addClass("elem_disable");var o=e.dates;if($ZSIQBookinghandler.curr_dates=o=t?o:CommonUtil.splitArrayChunks(o,7),o&&!o[0])return a.removeClass("elem_disable"),!$ZSIQBookinghandler.availabledates.dates.length&&$ZSIQWindowOverlay.handleAlertBanner($ZSIQBookinghandler.getBookingErrorMsg("nodaterange")),0==(i.find("#formsection")||i.find("slotparent")).length&&$('[proptype="title"]').text(LSResource.getRealValue("booking.timedate")),void $("#zsiqdatepicker").removeClass("siq_showload posrel");var r=o[0].toString(",");o=o.splice(0,1),e.dates=r,s(e)},m=function(t){var i=$Support.container.find("#zsiqdatepicker"),a=!1;Object.keys(t).forEach(function(e){t[e]&&(i.find('[data="'+e+'"]').addClass("availslot"),$ZSIQBookinghandler.availabledates.dates.push(e),$ZSIQBookinghandler.availabledates.days.push(zDatepicker.getDayStrig(e,"dd")),a=!0)}),a&&$("#zsiqdatepicker").removeClass("siq_showload posrel")},g=function(e){return e.price?CommonUtil.getShortNumber(e.price)+" "+CommonUtil.getCurrencySymbol(e.currency):""};return{init:function(e){(!$ZSIQBookinghandler.carddetails||!$ZSIQBookinghandler.isbookingenabled)&&t(),i({visitorid:e.winobj.visitorID,callback:function(){!function(e){var t=e.winobj,i=(e.ispopulate,(e=e.msgobj).meta),a=!$ZSIQBookinghandler.isbookingenabled;if(i.service_ids&&1==i.service_ids.length){var o=CommonUtil.deepSearchObjByID({arr_val:d,searchval:i.service_ids[0],searchkey:"id"});!$.isEmptyObject(o)&&o||(i.disabled=!0,o={}),i.service_ids[0].val=o.name,$ZSIQBookinghandler.carddetails.card_title='<div class="sbold mT6 flexJB"><span class="elips w220" title="'+getEscapedText(o.name)+'">'+getEscapedText(o.name)+'</span><em class="clrG">'+g(o)+"</em></div>",i.inviteobj=o}else if(i.staff_ids&&1==i.staff_ids.length){var r=CommonUtil.deepSearchObjByID({arr_val:l,searchval:i.staff_ids[0],searchkey:"id"});!$.isEmptyObject(r)&&r||(i.disabled=!0,r={}),i.inviteobj=r,i.staff_ids[0].val=r.name,$ZSIQBookinghandler.carddetails.card_title=$ZSIQProfilePic.init({src:r.image_url,name:getEscapedText(r.name),desc:getEscapedText(r.designation),custom_cls:"small-prof"})}var n=i.handoff_config;i.booking_card=e.booking_card,i.preselectedfield=e.preselectedfield,i.formatted_time=e.formatted_time;var s={msg:(i.disabled||a?$Temp.getBookingErrorHTML(c(i)):"")||$ZSIQBookinghandler.carddetails.card_title+'<div class="c666 mT10">'+$ZSIQBookinghandler.carddetails.card_description+"</div>",msgid:e.msguid,msguid:e.msguid||e.time,chid:t.chatID,sender:e.sender,meta:{input_card:e.meta,hand_off:n,restart_command:i.restart_command,rollback_command:i.restart_command},time:e.time,dname:e.dname};ZSIQTranscript.removeTyping(),$Widget.showBotReply(s),$BotImpl.enableComposer()}(e)}})},getCalendardesc:function(){return n},getStaffList:function(){return l},getServiceList:function(){return d},getServiceAndStaffList:i,fetchAvailability:s,checkAvailableDates:u,fetchAvailableSlots:function(i){var e=i.visitorid;i.visitorid&&-1!=i.visitorid||!$Widget.isPreview()||(e="1",$Support.getBotPreviewChatId&&$Support.getBotPreviewChatId());var t=e+"/integrations/zohobookings/availableslots?";t+=(i.staff_id?"staff_id="+i.staff_id:"")+"&service_id="+i.service_id+"&time_zone="+i.timezone,t+="&selected_date="+i.date,CommonUtil.handleAjaxGetReq(t,function(e){if(e.error&&7019==e.error.code&&"function"==typeof i.errorcallback)i.errorcallback(e.error);else{var t=e.data.availableslots;"function"==typeof i.callback&&i.callback(t)}},function(){})},bookAppointment:function(t){var e=t.visitorid,i="";t.visitorid&&-1!=t.visitorid||!$Widget.isPreview()||(e="1",i=$Support.getBotPreviewChatId&&$Support.getBotPreviewChatId());var a=e+"/integrations/zohobookings/appointments",o={participants:[{name:t.name,phone_number:t.phn_no,email:t.email}],service_id:t.service_id,from_time:t.from_time,time_zone:t.time_zone,initiator_type:"visitor",msg_id:t.msg_id};t.staff_id&&(o.staff_id=t.staff_id),i&&(o.preview_chat_id=i),CommonUtil.handleAjaxReq(a,o,function(e){"function"==typeof t.callback&&t.callback(e.data)},t.errorcallback,{method:"PUT"})},getIntegrationDetails:t,getFormFieldIntegInfo:function(e,t){var i=[];return e.serviceIDs||e.staffIDs?(e.serviceIDs.length?(o.sel_id=e.serviceIDs[0],o.sel_key="associated_services",o.sel_listval=t,i.push(o)):(r.sel_id=e.staffIDs[0],r.sel_key="associated_staffs",r.sel_listval=t,i.push(r)),i[0]&&(i[0].addclass="posrel")):i.push(o,r),i.push(n),i},renderFormFields:function(e,t){for(var i=e.length,a=0;a<i;a++)if("associated_services"!=e[a].sel_key||p(e[a].sel_id))$ZSIQFormField.init($.extend({targetelem:$("#formsection")},e[a])),e[a].isdropdownheader&&v(e[a],t);else{if(!$Widget.isPreview())continue;t.staff({key:l[0].id,val:l[0].name,desc:""})}},renderVisitorInfoForm:function(e){for(var t=LSResource.getRealValue("common.eg"),i=[{aboutfield:"common.name",attr:"required charlimit 100",f_type:"vis_name",placeholder:t+" Tony stark"},{aboutfield:"common.email",attr:"required email charlimit 100",f_type:"vis_mail",placeholder:t+" tony@ymail.com"},{aboutfield:"ne.enterphone",attr:"required phone",f_type:"vis_phone",placeholder:t+" 9600XXXXXX"}],a=i.length,o=0;o<a;o++){var r=i[o];r.aboutfield=LSResource.getRealValue(r.aboutfield),r.placeholder=r.placeholder,$ZSIQFormField.init($.extend({targetelem:e.targetelem,type:"txtinput",prefill:e[r.f_type],placeholder:r.placeholder,custom_att:'data-validate="'+r.attr+'"'},r))}},cancelAppointment:function(t){var e="";t.visitorid&&-1!=t.visitorid||!$Widget.isPreview()||(t.visitorid="1",e=$Support.getBotPreviewChatId&&$Support.getBotPreviewChatId());var i=t.visitorid+"/integrations/zohobookings/appointments/cancel",a={booking_id:t.booking_id,msg_id:t.msg_id};e&&(a.preview_chat_id=e),CommonUtil.handleAjaxReq(i,a,function(e){"function"==typeof t.callback&&t.callback(e.data)},"",{method:"PUT"})},rescheduleAppointment:function(t){var e="";t.visitorid&&-1!=t.visitorid||!$Widget.isPreview()||(t.visitorid="1",e=$Support.getBotPreviewChatId&&$Support.getBotPreviewChatId());var i=t.visitorid+"/integrations/zohobookings/appointments/reschedule",a={booking_id:t.booking_id,msg_id:t.msg_id,from_time:t.from_time,time_zone:t.timezone};e&&(a.preview_chat_id=e),CommonUtil.handleAjaxReq(i,a,function(e){"function"==typeof t.callback&&t.callback(e.data)},t.errorcallback,{method:"PUT"})},getBookingDetails:function(t){var e="integrations/zohobookings/appointments/"+t.booking_id;CommonUtil.handleAjaxGetReq(e,function(e){"function"==typeof t.callback&&t.callback(e.data)},function(){},{isresourceapi:!0})},getBookingLoaderCard:function(e){return'<div class="siq_showload posrel card-loader" msg-id="'+e.msguid+'"></div>'},updateCache:function(e){Message.getMessageBlock(e.msgobj,"",e.winobj.chatID,e.winobj)},updateBookingStatusInStorage:function(e){var t=$Support.chidmappinglist[e.chid]||e.chid,i=$Support.formatMsgUid(e.msguid),a=$Support.getTranscriptFromSession(t)||[],o=a.length;if(o){for(var r=0;r<o;r++){var n=a[r];if(n.msguid==i){n.booking_card=JSON.parse(e.addldata).booking_card;break}}$EmbedManger.updateChatCache(a,!0,t)}},getFormattedPrice:g,clearDataHolder:function(){n.fieldtitle=LSResource.getRealValue("booking.choose.timedate")},getBookingErrorMsg:function(e){return LSResource.getRealValue({1704:"booking.error.noslotavail",nodaterange:"booking.error.nodateavail"}[e]||"booking.error.appointment")},integDisabledCard:function(e){var t=e.chatdiv.find('[data-msgid="'+e.msgid+'"]');t.find(".cmpnt-desc").html($Temp.getBookingErrorHTML(c(e))),t.find("#bookingcard").remove(),$("#cwoverlay").remove()}}}(),$ZSIQBookinghandler.availabledates={dates:[],days:[]},$ZSIQBookinghandler.isbookingenabled=!0,$ZSIQWindowOverlay=function(){var i="",t=function(){return'<div class="siq-intrnl-ovrly" id="cwoverlay"><div class="siq-ovrly-cont" id="siqoverlay"><em class="sqico-close siq-ovrly-close" id="closeoverlay"></em><div class="siq-ovrly-hdr flexC font15" proptype="overlayitle"><em class="clr8 '+(i.titleicon||"")+'" proptype="titleclass"></em><span class="mL10 elips" proptype="title" title="'+getEncodedText(i.tooltip||"")+'">'+i.title+'</span></div><section class="w100 h100 ovrflw-auto posrel" id="overlaywrapper"></section></div></div>'},a=function(){$Support.container.find("#closeoverlay").off("click.close").on("click.close",function(){$Support.container.find("#cwoverlay").remove(),"function"==typeof i.closecallback&&i.closecallback()}),$("#siqoverlay").on("click","[evetype]",function(e){if("function"==typeof i.callback){var t=$(this);i.callback(t,t.attr("evetype"))}})},o=function(){$Support.container.find("#alertbanner").remove()},r=function(e){return'<div class="alert-banner " id="alertbanner" ><span class="sqico-fillerror"></span><p class="flexG info-ban-desc mL10 font14" >'+e+'</p><span class="sqico-close font10 curP" documentclick="removealert"></span></div>'};return{init:function(e){(i=e||{}).targetelem.after(t()),a()},changeOverlayTitle:function(e){var t,i;t=e,(i=$("#cwoverlay").find('[proptype="overlayitle"]')).find('[proptype="titleclass"]').removeClass().addClass("clr8 "+t.iconcalss).attr("evetype",t.callbackattr||""),i.find('[proptype="title"]').html(t.text)},handleAlertBanner:function(e){var t;t=e,$Support.container.find("#overlaywrapper").prepend(r(t)).animate({scrollTop:0},1e3),$Widget.isPreview()&&$Support.container.find("#overlaywrapper").find('[documentclick="removealert"]').click(o),function(){clearTimeout(this.alertTimer),this.alertTimer=setTimeout(o,5e3)}()}}}(),$ZSIQFormField=function(){var t="",e=function(){var e="";return t.isdropdownheader&&(e="drop_hdr"),t.fieldtitle=LSResource.getRealValue(t.fieldtitle),{txtinput:'<input type="text" proptype="txtinput" class="recttxtarea" '+t.custom_att+' fieldtype="'+t.f_type+'" value="'+(t.prefill||"")+'" placeholder="'+(t.placeholder||"")+'"><span class="fielderr dn"></span>',datahold:'<div class="siq-form-field zsiq-flex curP '+e+'"><span class="flexG elips mR10 c333" proptype="valueholder" title="'+getEscapedText(t.fieldtitle)+'">'+getEscapedText(t.fieldtitle)+'</span><em class="'+t.iconclass+' curp"></em></div>'}[t.type]},i=function(){t.targetelem.append('<div class="mT25 '+(t.addclass||"")+'" proptype='+t.key+" evetype="+t.key+'><div class="c888">'+t.aboutfield+"</div>"+e()+"</div>"),a()},a=function(){t.targetelem.find('[proptype="txtinput"]').off("input").on("input",function(e){var t=$(e.target);t.removeClass("errfield"),t.next("span").addClass("dn")})};return{init:function(e){t=e||{},i()},getFormLayout:function(){return'<div class="form-fld-cont" id="formsection"></div><div class="form-fld-ftr"><div class="save w100 elem_disable mL0" id="proceedbtn">'+LSResource.getRealValue("booking.proceed")+"</div></div>"}}}();var $ZSIQButtons=function(){var t=function(e){this._dataobj=e};return t.prototype={getButtonTemplate:function(){for(var e=this._dataobj.iscurvedtype?"tag-btn-div":"tag-div",t=this._dataobj.options.length,i="",a=0;a<t;a++){var o=this._dataobj.options[a];i+='<span class="choose '+e+(this._dataobj.preselindex==a?" sel ":"")+'" proptypes="siqbtns" data-val="'+o+'">'+o+"</span>"}return i},renderButton:function(){this._dataobj.targetelem.append(this.getButtonTemplate()),this.setEvents()},setEvents:function(){this._dataobj.targetelem.find('[proptypes="siqbtns"]').off("click.siqbtn").on("click.siqbtn",function(e){var t=$(e.target);t.addClass("sel"),this._dataobj.callback(t,t.attr("data-val"))}.bind(this)),this.setBtnSlider()},setBtnSlider:function(){if(this._dataobj.slider){this._dataobj.targetelem.addClass("btnslider"),this._dataobj.targetelem.css("width",this._dataobj.targetelem[0].scrollWidth);var e=this._dataobj.targetelem.find(".sel")[0],t=$Widget.getRtlPos(),i=0;if($Widget.isRtl()){var a=e.parentElement.offsetWidth-e.offsetLeft-e.offsetWidth;i=a<300?0:-a}else{var o=e.offsetLeft;i=300<o?-o:0}this._dataobj.targetelem.css(t,i+"px"),this.setArrowEvents()}},setArrowEvents:function(){var a=$Widget.getRtlPos();this._dataobj.leftarrow.off("click").on("click",function(){var e=this._dataobj.targetelem,t=parseInt(e[0].style[a]),i=t<0&&Math.abs(t)<300?0:parseInt(e[0].style[a])+300;0<i||e.css(a,i+"px")}.bind(this)),this._dataobj.rightarrow.off("click").on("click",function(){var e=this._dataobj.targetelem,t=parseInt(e[0].style[a]),i=0==t?-(t+300):t-300;Math.abs(i)>=e[0].scrollWidth?e.css(a,"0px"):e[0].scrollWidth-Math.abs(i)<300?e.css(a,t-(e[0].scrollWidth-Math.abs(i))+"px"):e.css(a,i+"px")}.bind(this))}},{init:function(e){new t(e).renderButton()}}}(),$ZSIQProfilePic=function(){var t=function(e){this._dataobj=e};return t.prototype={getProfileTemplate:function(){var e='<div class="font13 zsiq-flex mT10">{PROFIMG}<div>{PROFNAME}{PROFDESC}</div></div>',t=this._dataobj.custom_cls||"";if(this._dataobj.src&&(e=e.replace(/{PROFIMG}/g,'<span class="book-prof-div '+t+'"><img src='+this._dataobj.src+' class="book-prof-div '+t+'"/></span>')),this._dataobj.name){var i=this._dataobj.ignorebold?"":"sbold ";e=e.replace(/{PROFNAME}/g,'<div class="mL5 prof-name 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t=$(getSource(l)).parents();for(i=0;i<t.length;i++){var s=$(t[i]).attr("id");if(s==this.src||s==this.dest||n.includes(s))return}this.callbackfn(),this.callbackfn=null,this.dest=null,this.src=null}},handleEscape:function(l){if(!this.ignoreesckey&&null!=this.callbackfn)return this.callbackfn(),this.callbackfn=null,this.dest=null,!(this.src=null)}},$(document).on("click",function(l){$Clickoutside.handledclick(l)});$Widget=function(){var t,d,l,b={},o="",r="",y="",s=function(){d.callback=d.callback||u,a()},k=function(){return"undefined"==typeof BotPreview?Message:BotPreview},a=function(){var a={skip:function(){v()},select:function(){Singleselect.init(d,t)},"multiple-select":function(){Multiselect.init(d,t)},slider:function(){Slider.init(d,t)},"range-slider":function(){Slider.init(d,t)},links:function(){Button.init(d,t)},calendar:function(){i(d,t)},"range-calendar":function(){d.range=!0,i(d,t)},"happiness-rating":function(){d.callback=c,Rating.smiley_init(d,t)},"star-rating":function(){d.callback=c,Rating.star_init(d,t)},like:function(){d.callback=c,Rating.like_init(d,t)},suggestions:function(){Suggestions.init(d,t)},location:function(){ZMaps.init(d,t)},articles:function(){BotArticle.init(d,t)},timeslots:function(){BotTimeSlot.init(d,t)},"date-timeslots":function(){BotTimeSlot.init(d,t)},input:function(){ZSIQInput.init(d,t)},classic:function(){ZSIQForm.init(d,t)},conversationforminput:function(){ConversationFormInput.init(d,t)},video:function(){ZSIQLinkInfo.init(d,t)},contact:function(){ZSIQContactCard.init(d,t)},relatedphrases:function(){ZSIQRelPhrases.init(d,t)},"single-product":function(){ZSIQCarousal.init(d,t)},"multiple-product":function(){ZSIQCarousal.init(d,t)},"drop-down":function(){d.allow_default_select=!1,Dropdowncreator.init(d,t)},file:function(){ZSIQFileUpload.init(d,t)},booking_input_card:function(){$ZSIQBookings.init(d,t)},payment_card:function(){$ZSIQPayment.init(d,t)}},e=d.type;if(/^(visitor_phone|visitor_name|visitor_email||phone|number|text|email|url|percent|decimal|double|website|textarea|tel|name|password)$/.exec(e)&&(e="input"),($Support.EmbedObj||{}).company_input_enhancment&&"company"===e&&(e="input"),"function"==typeof a[e])return a[e](),void(d.skippable&&a.skip());d.actions&&$ClickToAction.init(d),d.image&&(b.bot_image=d.image,n(""))},i=function(a,e){var l='<a><div class="cmpnt-btnurl elips sqico-calendar" id="bot_calender"><em class="dib-mid clr-azurblu cmpnt-cusclr">'+(getEncodedText(a.label)||LSResource.getRealValue("common.schedule"))+"</em></div></a>",s=$Widget.getLayout();s=(s=(s=s.replace(/{BOT_WIDGET}/g,l)).replace(/{CLASSNAME}/g,"botbtn")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(s),a.hint="calendar"===a.type?LSResource.getRealValue("widget.calendar.hint"):LSResource.getRealValue("widget.rangecalendar.hint"),a.contentdiv=ZSIQTranscript.getChatWindowOBJ(a.chatid).contentdiv,a.contentdiv.find("#bot_calender").on("click",function(){zDatepicker.init(a,e),($Widget.isPreview()?window.parent.IS_RTL_SUPPORTED:($Support.EmbedObj||{}).isRtlLang)&&window.parent.document.querySelector(".salesiq-overlay").classList.add("zsiq-rtl")})},v=function(){var a=ZSIQTranscript.getChatWindowOBJ(d.chatid).contentdiv,e='<div class="cmpnt-skip dib-mid" id="skipquestion">'+LSResource.getRealValue("common.skip")+'<em class="mL5 sqico-skip font8"></em></div>',l=a&&a.find('[proptype="msgdiv"] .msgbx').last().parent();l.find("#skipquestion").length||(l.append(e),$("#skipquestion").click(function(){($Support.EmbedObj||{}).company_input_enhancment&&$(this).parents(".ziq_msg").removeAttr("data-widget data-wtype").removeClass("siq_widget"),$(this).remove(),u({type:"skip",chatid:d.chatid,msg:"-",id:t,skipped:!0}),d.skip_callback&&d.skip_callback()}),ZSIQTranscript.scroll())},n=function(a,e,l){y="";var s=$Widget.getMessageOBJ(),i=s.meta||{},v=i.display_card&&i.display_card.type;if(v=!v&&i.related_phrases?"relatedphrases":v,s.isgetwidgethtml)return y=a,void(s.widget_cname=l);var n=$.extend({},s),t=s.time||s.mtime,u=l;-1!=["suggestions","relatedphrases"].indexOf(v)?$.extend(n,{msg:s.msg,time:MyDate.getHoursandMin(t,!0,"bclient"),isbotmessage:!0,iswidget:!0,widget_cname:u,suggestionhtml:a||""}):$.extend(n,{msg:a||s.msg,time:MyDate.getHoursandMin(t,!0,"bclient"),isbotmessage:!0,iswidget:!0,widget_cname:u}),e&&(n.is_ignoreformat=!0),n.html=ZSIQTranscript.getTranscript(n,"",d.chatid),ZSIQTranscript.updateTranscript(n,d.chatid)},u=function(a){var e=a.chatid;$BotImpl.enableComposer("",e);var l=ZSIQTranscript.getChatWindowOBJ(e);l.contentdiv.find("#skipquestion").remove();var s=a.msg,i=a.value||s,v=b.meta;if(s){var n=a.id,t=("true"===$("#bot_widget"+n).attr("hasquestion")?$("#bot_widget"+n):$("#cmpnt"+n)).parents(".ziq_msg"),u=t.find(".cmpnt-desc").html();if(u&&$.trim(u)){if(v&&v.input_card){var d=v.input_card.type;"multiple-product"===d?t.removeAttr("widget_cname"):"select"===d&&"object"==typeof i&&LSDebugger.postDebugInfo("Single select payload mismatch, config:"+JSON.stringify(a),null,"",!0),t.find(".msgbx").html(u).parent().removeAttr("data-widget").removeClass("siq_widget")}}else k().animate(t,!0,function(a){a.remove()});(!v||!v.ignoremeta)&&(o={type:a.type,value:i}),a.data_id&&(o.id=a.data_id),l.contentdiv.find("#conversationoption").remove(),r=s,$Support.sendMessage(r,l.composer),b.active=!1,$BotImpl.handleComposerVisibility(!1,e)}else k().formatAndDisplay(b)},c=function(l){var a=$("#cmpnt"+l.id).parents(".ziq_msg"),s=l.chatid,i=ZSIQTranscript.getChatWindowOBJ(s);i.contentdiv.find("#skipquestion").remove(),$BotImpl.enableComposer("",l.chatid);k().animate(a,!0,function(a){if(b.active=!1,l.ratinghtml){l.star&&(l.ratinghtml=l.ratinghtml.replace(/<\/div>$/,"<em>"+l.msg+"</em></div>")),b.mode="botrating",b.ratinghtml=l.ratinghtml,b.chid=s,b.msg=getEncodedText(a.find(".cmpnt-desc").text());var e=l.value;b.value=e,a.remove(),o={type:l.type,value:e},k().formatAndDisplay(b),r=l.msg,$Support.sendMessage(r,i.composer)}})};return{input_card:"input_card",display_card:"display_card",suggestions:"suggestions",showBotReply:function(a){var e=a.meta;function l(){d.callback=a.callback||e.callback||"",d.validate=a.data_validate,d.isuseredit=a.isuseredit,d.iscustomfield=a.iscustomfield,d.triggerclbk=a.triggerclbk,d.fieldname=e&&e.field_name||"",d.hide_label=e.hide_label,d.subtype=e.subtype,e.skippable&&(d.skippable=e.skippable,d.skip_callback=e.skip_callback||""),d.chatid=a.enc_chid||a.chid}t=a.time||a.mtime||(new 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l=a.val.toUpperCase(),s=e.val.toUpperCase();return l<s?-1:s<l?1:0})}}}();Slider=function(){var s=function(t,e){this.RIGHT_ARROW=39,this.LEFT_ARROW=37,this.dotoffset=[],this.config_obj={values:t.values||["1","2","3","4"],default_value:t.default_value||void 0,initialheadposition:t.initialheadposition||"1",showcurrentposition:t.showcurrentposition||!0,enablearrowkeyopertion:t.enablearrowkeyopertion||!0,range:"range-slider"===t.type,callback:t.callback||function(){},from_hint:t.from_hint||"",to_hint:t.to_hint||""},this.msgid=e,this.chatid=t.chatid,this.selected_value="",this.contentdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).contentdiv};return s.prototype.setInitialHeadPosition=function(){var t=this.config_obj.default_value,e="1";if(t&&!this.config_obj.range)for(var i=this.config_obj.values.length,s=0;s<i;s++)if(t==this.config_obj.values[s]){e=s;break}this.config_obj.initialheadposition=0<e?e:this.config_obj.initialheadposition},s.prototype.renderSlider=function(){this.renderComponentHtml(),this.setDivOBJ(),this._sliderwidth=this.contentdiv.find("#range-wrap").outerWidth();for(var t=this.config_obj.values,e="",i=0;i<t.length;i++)this.config_obj.values[i]=""+t[i],e+='<span class="range-point" data-type="slider-point"><em class="range-dot" title="'+t[i]+'" data-type="sliderdot" dot='+i+'></em><em class="range-value elips"></em></span>';this.$rangepoint.html(e),this.$rangeelem=this.$rangepoint.children();for(var s=0;s<this.$rangeelem.length;s++)this.dotoffset[s]=this.$rangeelem[s].offsetLeft;this.updateSliderPosition(this.dotoffset[this.config_obj.initialheadposition],this.$sliderrighthead),this.config_obj.range&&this.updateSliderPosition(this.dotoffset[0],this.$sliderlefthead),this.negwidth=this.contentdiv.find("#cmpnt"+this.msgid).parents(".msgbx")[0].clientWidth-this._sliderwidth-this.$sliderrighthead.outerWidth()/2,this.negwidth+="undefined"==typeof BotPreview?0:$("#botpreviewwindow").offset().left},s.prototype.getSliderHintHtml=function(){var t=this.config_obj.values.length,e=this.config_obj.values[0],i=this.config_obj.values[t-1],s=this.config_obj.range;return this.isSliderWithHint()?s?"":'<div class="sld-hint dtfix textL"><div class="dcell dib-mid">'+(e&&this.config_obj.from_hint?getEncodedText(this.config_obj.from_hint):"")+'</div><div class="dcell dib-mid textR">'+(i&&this.config_obj.to_hint?getEncodedText(this.config_obj.to_hint):"")+"</div></div>":""},s.prototype.renderComponentHtml=function(){var t=this.config_obj.values.length,e=this.isSliderWithHint(),i='<div class="sld-cont" id = "slidercont"><div class="dtfix mB10 w100 c999" id = "slider"><div class="dcell">'+this.config_obj.values[0]+'</div><div class="dcell textR">'+this.config_obj.values[t-1]+'</div></div><div class="range posrel textC" id="range-wrap"><span class="range-path" id="range-body"><span id="slider-val" class="range-val" style="position: absolute;height: 5px;border-radius: 4px;left: 0;"></span>'+(this.config_obj.range?'<span class="range-handle" id="sliderlefthead" style="left:0px" tabindex="2"></span>':"")+'<span class="range-handle" id="sliderrighthead"  style="left:65px" tabindex="1" ></span></span><div id="range-point-wrap" class="range-point-wrp '+(e?" range-point-wrp-hint ":"")+'"></div>'+this.getSliderHintHtml()+'<div class="dtfix textL cmpnt-ftr"><div class="dcell clr-azurblu dib-mid" id="range-display"></div><div class="textR dcell"><div class="sqico-tick" id="range-selected"></div></div></div></div></div>',s=$Widget.getLayout();s=(s=(s=s.replace(/{BOT_WIDGET}/g,i)).replace(/{CLASSNAME}/g,"botslider")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(s)},s.prototype.setDivOBJ=function(){var t=this.contentdiv.find("#cmpnt"+this.msgid);this.$displayelem=t.find("#range-display"),this.$rangepoint=t.find("#range-point-wrap"),this.$sliderrighthead=t.find("#sliderrighthead"),this.$sliderlefthead=t.find("#sliderlefthead"),this.$rangeval=t.find("#slider-val")},s.prototype.handleEvents=function(){var i=this,t=this.contentdiv.find("#cmpnt"+this.msgid);function e(t){var e=this;$(document).bind("mouseup touchend",function(t){$(document).off("mouseup touchend mousemove touchmove"),i.handleHeaderMovement(t)}),$(document).on("mousemove touchmove",function(t){i.handleHeaderMovement(t,e)})}this.ismousedown=!1,this.$sliderrighthead.bind("mousedown touchstart",e),this.config_obj.range&&this.$sliderlefthead.bind("mousedown touchstart",e),t.find("#range-body").click(function(t){i.handleNearestClick(t)}),this.$rangeelem.click(function(t){i.handleDotClicked(t)}),t.find("#range-selected").click(function(){i.handleCallBack()}),this.config_obj.enablearrowkeyopertion&&(this.$sliderrighthead.keyup(function(t){i.handleKeyOperation(t,this)}),this.config_obj.range&&this.$sliderlefthead.keyup(function(t){i.handleKeyOperation(t,this)}))},s.prototype.handleHeaderMovement=function(t,e){if(t.stopPropagation(),"mousemove"==t.type||"touchmove"==t.type){var i=("touchmove"==t.type?t.originalEvent.touches[0].pageX:t.pageX)-this.negwidth,s=$(e);this.updateSliderPosition(i,s)}else{var o=this.$sliderrighthead;if(this.handlePointMove(o[0].offsetLeft,o),this.config_obj.range){var n=this.$sliderlefthead;this.handlePointMove(n[0].offsetLeft,n)}}},s.prototype.handlePointMove=function(t,e){this.updateSliderPosition(this.getNearestPointPosition(t),e)},s.prototype.handleNearestClick=function(t){var e=t.target.id||"";if("sliderrighthead"!==e&&"sliderlefthead"!==e){var i=this.getNearestPointPosition(t.pageX-this.negwidth);this.moveNearestHeader(i)}},s.prototype.handleDotClicked=function(t){var e=t.target.getAttribute("dot");null!=this.dotoffset[e]&&this.moveNearestHeader(this.dotoffset[e])},s.prototype.moveNearestHeader=function(t){var e=this.$sliderrighthead,i=e[0].offsetLeft;if(this.config_obj.range){var s=this.$sliderlefthead[0].offsetLeft;e=s<t&&t<i?t-s<i-t?this.$sliderlefthead:this.$sliderrighthead:t<i?this.$sliderlefthead:this.$sliderrighthead}this.updateSliderPosition(t,e)},s.prototype.handleKeyOperation=function(t,e){t.currentTarget.id;var i=e.offsetLeft,s=t.keyCode,o=this.dotoffset.indexOf(i);if(s==this.RIGHT_ARROW&&o<this.dotoffset.length-1)var n=this.dotoffset[o+1];else{if(!(s==this.LEFT_ARROW&&0<o))return;n=this.dotoffset[o-1]}this.handlePointMove(n,$(e))},s.prototype.updateSliderPosition=function(t,e){if(!this.config_obj.range||this.checkHeaderMove(t,e)){t=t>this._sliderwidth?this._sliderwidth:t<0?0:t,this.contentdiv.find(".range-value").empty(),e.css("left",t),this.$rangeval.css("width",t);var i=this.$sliderrighthead[0].offsetLeft;if(this.config_obj.range){var s=this.$sliderlefthead[0].offsetLeft;s<i?this.highlightSelectedPoint(s,i):this.highlightSelectedPoint(i,s)}else this.highlightSelectedPoint(this.dotoffset[0],i);this.config_obj.showcurrentposition&&this.handleDisplayValue()}},s.prototype.checkHeaderMove=function(t,e){if("sliderrighthead"===e[0].id){var i=this.dotoffset.indexOf(this.$sliderlefthead[0].offsetLeft);return this.dotoffset[i+1]<=t}i=this.dotoffset.indexOf(this.$sliderrighthead[0].offsetLeft);return t<=this.dotoffset[i-1]},s.prototype.highlightSelectedPoint=function(t,e){this.$rangeelem.removeClass("sel");for(var i=0;i<this.config_obj.values.length;i++)t<=this.dotoffset[i]&&e>=this.dotoffset[i]&&this.$rangeelem[i].classList.add("sel");this.$rangeval.css("left",t+"px").css("width",e-t+"px")},s.prototype.handleDisplayValue=function(){var t=this.$sliderrighthead[0].offsetLeft;this.showPointValues(t);var e=this.getTextForPoint(this.getNearestPointPosition(t));if(this.config_obj.range){var i=this.$sliderlefthead[0].offsetLeft;this.showPointValues(i),e=this.getTextForPoint(this.getNearestPointPosition(i))+" - "+e}this.isSliderWithHint()?this.selected_value=e:this.$displayelem.text(e)},s.prototype.showPointValues=function(t){var e=this.dotoffset.indexOf(t);if(0<e&&e<this.dotoffset.length-1){var i=this.contentdiv.find(".range-value")[e],s=this.config_obj.values[e];i&&(i.innerText=s,i.setAttribute("title",s))}},s.prototype.getTextForPoint=function(t){var e=this.dotoffset.indexOf(t);return-1<e?this.config_obj.values[e]:""},s.prototype.getNearestPointPosition=function(t){for(var e=this.dotoffset.length,i=0;i<e-1;i++){var s=this.dotoffset[i],o=this.dotoffset[i+1];if(s<=t&&t<=o)return t-s<=(o-s)/2?s:o}},s.prototype.handleCallBack=function(){var t=this.isSliderWithHint()?this.selected_value:this.$displayelem.text(),e=this.config_obj.range?"range-slider":"slider",i="range-slider"==e?t.split(" - "):t;this.config_obj.callback({type:e,msg:t,id:this.msgid,value:i,chatid:this.chatid})},s.prototype.isSliderWithHint=function(){return!this.config_obj.range&&(!(!this.config_obj.from_hint&&!this.config_obj.to_hint)&&($Widget.isPreview()?window._TEXT_FOR_RANGE_SLIDER:($Support.EmbedObj||{}).slider_hint_enabled))},s.prototype.checkAndSetSliderDefaultValue=function(){($Widget.isPreview()?window._SLIDER_DEFAULT_VALUE:($Support.EmbedObj||{}).slider_default_value_enabled)&&this.setInitialHeadPosition()},{init:function(t,e){if(t.values&&1<t.values.length){var i=new s(t,e);return i.checkAndSetSliderDefaultValue(),i.renderSlider(),void i.handleEvents()}t.callback("",e)}}}();var Multiselect=function(){var e=function(t,i){this.dataval=t.options,this.callback=t.callback,this.max_selection=t.max_selection||this.dataval.length,this.min_selection=t.min_selection||0,this.componentid=i,this.select_label=t.select_label,this.userconfig=t,this.chatid=t.chatid,this.contentdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).contentdiv};return e.prototype={sel_count:0,populateButtons:function(){var t=$Widget.getLayout();t=(t=(t=t.replace(/{BOT_WIDGET}/g,this.getButtonHtml())).replace(/{CLASSNAME}/g,"botrating")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(t),this.bindEvent()},getButtonHtml:function(){for(var t='<div id = "mselect"><div class="cmpnt-optn-list" id="multiselect">',i=0;i<this.dataval.length;i++){var e=this.dataval[i],n="";if(e&&"object"==typeof e)t+="<div "+(e.custatrr||"")+'" op_id="'+(e.id||"")+'" data-value = "'+(n=getEncodedText(e.text))+'"><span class="cmpnt-mul-optn"></span>'+n+"</div>";else t+='<div data-value = "'+(n=getEncodedText(e))+'"><span class="cmpnt-mul-optn"></span>'+n+"</div>"}return t+='</div><div class="compnt-btn" id = "cnfmsel">'+(this.select_label?this.select_label:LSResource.getRealValue("common.confirm"))+"</div></div>"},bindEvent:function(){var t=this;this.contentdiv.find("#multiselect [data-value]").off("click.multiple").on("click.multiple",function(){t.handleMultiselection(this)}),this.contentdiv.find("#cnfmsel").click(function(){t.handleConfirm(this)})},handleMultiselection:function(t){(t=$(t)).hasClass("sel")?(t.find("span").removeClass("sqico-tick"),t.removeClass("sel"),this.sel_count--,this.sel_count<this.min_selection&&this.contentdiv.find(".compnt-btn").removeClass("btn-enbl")):this.sel_count<this.max_selection&&(t.find("span").addClass("sqico-tick"),t.addClass("sel"),this.sel_count++,this.sel_count>=this.min_selection&&this.contentdiv.find(".compnt-btn").addClass("btn-enbl"))},handleConfirm:function(t){if($(t).hasClass("btn-enbl")){var i="",e=$(t).parent().find("[data-value]"),n=e.length,s=[],l=0;if(0!=this.sel_count){for(var a=0;a<n;a++)$($(e)[a]).hasClass("sel")&&(i&&(i+=", "),s[l]=this.dataval[a],l++,i+=$($(e)[a]).attr("data-value"));this.callback({type:"multiple-select",msg:i,id:this.componentid,value:s,element:$(t),config:this.userconfig,data_value:s,chatid:this.chatid})}}}},{init:function(t,i){t.options?new e(t,i).populateButtons():t.callback("",i)}}}();var Button=function(){var i=function(t){this.buttonurl=t.links,this.callback=t.callback,this.chatid=t.chatid,this.contentdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).contentdiv};return i.prototype={populateButtons:function(t){var n=$Widget.getLayout();n=(n=(n=(n=ZSIQTranscript.getFormatedHTML(n,!0)).replace(/{BOT_WIDGET}/g,this.getButtonHtml())).replace(/{CLASSNAME}/g,"botbtn")).replace(/{WIDGET_TYPE}/g,"display-card"),$Widget.attachHTML(n,!0),this.contentdiv.find("#bot_widget"+t).attr("isbutton",!0)},getButtonHtml:function(){for(var t='<div class="font14 posrel" id = "buttonurl">',n=0;n<this.buttonurl.length;n++){var i=this.buttonurl[n],e=i.url;if(e){var a=i.hideicon?"":"sqico-reply",r="";i.icon&&" "!=i.icon&&(a="",r='<span class="cmpnt-btnimg"><img src="'+i.icon+'"></span>');var l=i.target?i.target:"_blank";l="_self"===l?"_parent":l;var o=e.split("://")[0],c="http"==o||"https"==o?e:"https://"+e,s=getEncodedText(i.text)||e;t+='<a href = "'+c+'" rel="noopener noreferrer" title="'+s+'" target="'+l+'" data-value = "'+e+'"><div class="cmpnt-btnurl elips '+a+'">'+r+'<em class="dib-mid clr-azurblu elips">'+s+"</em></div></a>"}}return t+="</div>"}},{init:function(t,n){t.links?new i(t).populateButtons(n):t.callback("",n)}}}();Rating=(BotRating=function(t,e){this.type=t.type||"smiley",this.image=t.data||this.getRatingobj(t)||"",this.level=t.level||5,this.callback=t.callback||function(){},this.msgid=e,this.chatid=t.chatid,this.contentdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).contentdiv},BotRating.prototype.smileyobj={3:{text:["common.neutral","common.good","common.great"],classname:["cmpnt-rtng","cmpnt-rtng good","cmpnt-rtng great"]},5:{text:["smiley.angry","smiley.sad","common.neutral","common.good","common.great"],classname:["cmpnt-rtng angry","cmpnt-rtng sad","cmpnt-rtng","cmpnt-rtng good","cmpnt-rtng great"]}},BotRating.prototype.getRatingobj=function(t){return"smiley"===t.type?this.smileyobj[t.level]:"gesture"===t.type?{text:["common.like","common.dislike"]}:void 0},BotRating.prototype.renderRating=function(){var t=this.type;"smiley"!=t?"star"!=t?"gesture"==t&&this.renderGestureHtml():this.renderStarHtml():this.renderSmileyHtml()},BotRating.prototype.renderSmileyHtml=function(){var t=this.image,e=' <div class="textC cmpnt-rtng-cont" id="rating-wrap">',i=["&#x1f610;","&#x1f604;","&#x1f60d;"];5===this.level&&i.unshift("&#x1f620;","&#x1f61e;");for(var a=0;a<this.level;a++){var n=t.classname[a]||this.smileyobj[this.level].classname[a],r=i[a];e+='<div class="'+n+'" id="rating'+(a+1)+'" data-type="smile-rating-'+t.text[a]+'" index='+(a+1)+'><span class="smiley">'+r+'</span><span class="c666 dib-mid mT5 db" purpose="text">'+LSResource.getRealValue(t.text[a])+"</span></div> "}e+="</div>";var s=$Widget.getLayout();for(s=(s=(s=s.replace(/{BOT_WIDGET}/g,e)).replace(/{CLASSNAME}/g,"botrating")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(s),a=0;a<t.length;a++)""!==t.imageurl[a]&&$("#rating"+(a+1)).find("div")[0].setAttribute("style","background:url('"+t.imageurl[a]+"')no-repeat 0px 0px/95%")},BotRating.prototype.renderStarHtml=function(){for(var t=5<this.level?"cmpnt-rtng-cont":"",e="",i=this.level;1<=i;i--)e+='<div class="sqico-star" star-count="'+i+'"></div>';var a='<div class="textC rating mT10 rtl" id="rating-wrap"><em class = "'+t+'">'+e+"</em></div>",n=$Widget.getLayout();n=(n=(n=n.replace(/{BOT_WIDGET}/g,a)).replace(/{CLASSNAME}/g,"botrating")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(n)},BotRating.prototype.renderGestureHtml=function(){var t=this.image,e='<div class="textC cmpnt-rtng-cont" id="rating-wrap"><div class="cmpnt-rtng" id="like-rating" data-type="gesture-rating-like"><div class="sqico-smiley smiley">&#x1f44d;</div><span class="c666" purpose="text">'+LSResource.getRealValue(t.text[0])+'</span></div> <div class="cmpnt-rtng" id="dislike-rating" data-type="gesture-rating-dislike"><div class="sqico-smiley smiley">&#x1f44e;</div><span class="c666" purpose="text">'+LSResource.getRealValue(t.text[1])+"</span></div> </div>",i=$Widget.getLayout();i=(i=(i=i.replace(/{BOT_WIDGET}/g,e)).replace(/{CLASSNAME}/g,"botrating")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(i)},BotRating.prototype.handleEvents=function(){var t=this.contentdiv.find("#cmpnt"+this.msgid),e=this;t.find("#rating-wrap").click(function(t){e.handleClicked(t)})},BotRating.prototype.handleClicked=function(t){"star"!=this.type?"smiley"==this.type?this.handleSmileyRating(t):this.handleGestureRating(t):t.target.hasAttribute("star-count")&&this.handleStarRating(t)},BotRating.prototype.handleSmileyRating=function(t){var e=t.target.parentElement;if(e.hasAttribute("data-type")){var i=$(e).find("[purpose=text]").text(),a=$(e).attr("index"),n=e.lastChild.remove();$(n).remove(),this.callback({type:"happiness-rating",value:a,msg:i,ratinghtml:e.outerHTML,id:this.msgid,chatid:this.chatid})}},BotRating.prototype.handleGestureRating=function(t){var e=t.target.parentElement;if(e.hasAttribute("data-type")){var i=$(e).find("[purpose=text]").text(),a=i==$("#like-rating").find("[purpose=text]").text(),n=e.lastChild.remove();$(n).remove(),this.callback({type:"like",value:a,msg:i,ratinghtml:e.outerHTML,id:this.msgid,chatid:this.chatid})}},BotRating.prototype.handleStarRating=function(t){var e=t.target,i=e.getAttribute("star-count");this.callback({type:"star-rating",value:i,msg:i,ratinghtml:e.outerHTML,id:this.msgid,star:!0,chatid:this.chatid})},{init:function(t,e){if(t.type&&""!=t.type){var i=new BotRating(t,e);i.renderRating(),i.handleEvents()}else t.callback("",e)},smiley_init:function(t,e){t.type="smiley",Rating.init(t,e)},star_init:function(t,e){t.type="star",Rating.init(t,e)},like_init:function(t,e){t.type="gesture",Rating.init(t,e)}});"use strict";var zDatepicker=function(){var k={months:["date.january","date.february","date.march","date.april","date.may","date.june","date.july","date.august","date.september","date.october","date.november","date.december"],abbrmonths:["date.jan","date.feb","date.mar","date.apr","date.may","date.jun","date.jul","date.aug","date.sep","date.oct","date.nov","date.dec"],abbrdays:["date.sun","date.mon","date.tue","date.wed","date.thu","date.fri","date.sat"],pad:function(e,t){return e<10&&(e="0"+e),e},toString:function(e){var t=1<arguments.length&&void 0!==arguments[1]?arguments[1]:"yyyy-mm-dd",a=(e="string"==typeof e?new Date(e):e).getFullYear(),i=this.pad(e.getMonth()+1),n=this.pad(e.getDate()),s="";switch(t){case"yyyy-mm-dd":s=a+"-"+i+"-"+n;break;case"yyyy/mm/dd":s=a+"/"+i+"/"+n;break;case"dd-mm-yyyy":s=n+"-"+i+"-"+a;break;case"dd/mm/yyyy":s=n+"/"+i+"/"+a;break;case"mm-dd-yyyy":s=i+"-"+n+"-"+a;break;case"mm/dd/yyyy":s=i+"/"+n+"/"+a;break;case"dd":s=LSResource.getRealValue(this.abbrdays[e.getDay()])+" "+n;break;case"readable":s=n+"-"+LSResource.getRealValue(this.abbrmonths[e.getMonth()])+"-"+a}return s},toMonthAndYearString:function(e){return LSResource.getRealValue(this.months[e.getMonth()])+" "+e.getFullYear()},toMonthAndDateString:function(e){var t=new Date(e);return LSResource.getRealValue(this.abbrdays[t.getDay()])+", "+LSResource.getRealValue(this.abbrmonths[t.getMonth()])+" "+t.getDate()},convertTimeIntoMeridiem:function(e){var t=e.split(":"),a=t[0],i=12<=a?"PM":"AM";return(a=(a%=12)||12)+":"+t[1]+" "+i},convert24To12HrString:function(e){return/^(0?[1-9]|1[0-2]):[0-5][0-9] (AM|PM)$/i.test(e)?e:k.convertTimeIntoMeridiem(e)},convert12To24HrString:function(e){var t=e.split(" "),a=(t[1]||"").toLowerCase(),i=t[0].split(":"),n=parseInt(i[0]);return"am"==a&&"12"==n?n="00":"pm"==a&&(n=n%12+12),(n=n<10?"0"+n:n)+":"+i[1]},isSameDay:function(e,t){return e.getFullYear()===t.getFullYear()&&e.getMonth()===t.getMonth()&&e.getDate()===t.getDate()},convertSupportedDays:function(e){if(e){var a={Sun:0,Mon:1,Tue:2,Wed:3,Thur:4,Fri:5,Sat:6},i=[];return $.each(e,function(e,t){i.push(a[t])}),i}},isSameMonth:function(e,t){return e.getFullYear()===t.getFullYear()&&e.getMonth()===t.getMonth()},compareDay:function(e,t,a){e=new Date(e.getFullYear(),e.getMonth(),e.getDate(),1),t=new Date(t.getFullYear(),t.getMonth(),t.getDate(),1);var i=!1;switch(a){case"le":i=e<=t;break;case"ge":i=t<=e;break;case"g":i=t<e;break;case"l":i=e<t}return i},moveMonth:function(e,t){return new Date(e.getFullYear(),e.getMonth()+t)},listDates:function(e){for(var t=[],a=new Date(e.getFullYear(),e.getMonth(),1).getDay(),i=0==a?-6:1-a,n=1;n<=42;n++)t.push(new Date(e.getFullYear(),e.getMonth(),i++));return t},toDate:function(e,t){var a,i=e.indexOf("/")?e.split("/"):e.split("-");return i=i.map(Number),"yyyy-mm-dd"==t||"yyyy/mm/dd"==t?a=new Date(i[0],i[1]-1,i[2]):"dd-mm-yyyy"==t||"dd/mm/yyyy"==t?a=new Date(i[2],i[1]-1,i[0]):"mm-dd-yyyy"!=t&&"mm/dd/yyyy"!=t||(a=new Date(i[2],i[0]-1,i[1])),a},toTimezone:function(e,t){var a=e.getTime()+6e4*e.getTimezoneOffset();return new Date(a+36e5*parseFloat(t.replace(":",".")))},convertToDate:function(e){var t=new Date;if(e.match(/^\+/g)){var a=t.getDate()+parseInt(e.match(/([0-9]+)/)[0]);return n=new Date(t.getFullYear(),t.getMonth(),a,1)}if(e.match(/^-/g)){a=t.getDate()-parseInt(e.match(/([0-9]+)/)[0]);return new Date(t.getFullYear(),t.getMonth(),a,1)}if(e.match(/^[0-9]+$/))return new Date(parseInt(e));if(e.match(/^\s*([0-9]{13,14})\s*-\s*([0-9]{13,14})\s*$/i)){var i=e.match(/([0-9]{13,14})/gi);return[new Date(parseInt(i[0])),new Date(parseInt(i[1]))]}if(e.match(/^\s*last\s*([0-9]+)\s*days\s*$/gi)){a=t.getDate()-parseInt(e.match(/([0-9]+)/)[0]);return[new Date(t.getFullYear(),t.getMonth(),a,1),t]}if(e.match(/^\s*next\s*([0-9]+)\s*days\s*$/gi)){a=t.getDate()+parseInt(e.match(/([0-9]+)/)[0]);var n=new Date(t.getFullYear(),t.getMonth(),a,1);return[t,n]}return e.match(/^\s*future\s*$/gi)?[t,void 0]:e.match(/^\s*past\s*$/gi)?[void 0,t]:void 0}},q={overlay:'<div class="salesiq-overlay zsiq-datepicker-overlay" id="datepicker_body"><div class="cmpnt-cal-wrap" ><div class="cmpnt-calndr"><em class="siqico-close" data-target="close"></em><em class="siqico-larrow siqmob_back" id="siqdateback"></em><header class="calndr-head"><span class="siqico-calendar zsiq-lH22 zsiq-flex_GS0">!{label}</span><span id="selectedDateInfo" class="zsiq-elips zsiq-mR10 zsiq-mL10 zsiq-lH22"></span><div class="calndr-sedulbtn zsiq-flex_GS0" data-target="schedule">!{schedule}</div></header><div id="zsiqdatepicker"></div></div></div></div>',main:'<div class="zdatepicker"><div class="calndr-mnthname"><em class = "calndr-nxtprev siqico-larrow" data-target="prev-month"></em>!{date_info}<em class = "calndr-nxtprev siqico-rarrow" data-target="next-month"></em></div><div class = "calndr-detlvw"><em class = "calndr-nxtprev {LARROW}" data-target="prev-month"></em><div class = "cmpnt-calvw">!{body}</div><em class = "calndr-nxtprev {RARROW}" data-target="next-month"></em></div>!{showTime}</div>',daysSpan:"<div>!{shortDay}</div>",dropDown:'<div class="calndr-drpdwn cal-time "><div class = "calndr-drp "><span class="calndr-setval">!{currentValue}</span><em class="siqico-darrow"></em></div><div class = "calndr-drp-dwnvw "> !{value} </div></div>',weekWrapperStart:'<div class="cmpnt-days">',meridiemAM:'<div class="cal-timtype"><span data-target="meridiem" data="AM" class="active">!{AM}</span><span data-target="meridiem" data="PM">!{PM}</span></div>',meridiemPM:'<div class="cal-timtype"><span data-target="meridiem" data="AM">!{AM}</span><span data-target="meridiem" data="PM" class="active">!{PM}</span></div>',timeTemplate:'<div class="calndr-settime"><div class="zsiq-flex time_body justifyC">!{timeBody}</div>!{timezoneBody}</div>',weekWrapperEnd:"</div>",currentDay:"<div><div data='!{data}' data-target='date' class='currentday'>!{day}</div></div>",normalDay:"<div><div data='!{data}' data-target='date' class='normalday'>!{day}</div></div>",disabledDay:"<div><div data='!{data}' data-target='disabledday' class='disabledday {unsupportedday}'>!{day}</div></div>",selectedDay:"<div><div data='!{data}' data-target='date' class='selectedday'>!{day}</div></div>",RangeselectedDay:"<div class='zrangeHolder!{extra}'><div data='!{data}' data-target='date' class='selectedrange'>!{day}</div></div>",monthsView:'<div class="zdatepicker"><div class = "zdatepicker_header"><span class="zdatepicker_info zdatepicker_offset" data-target="yr-info"> !{year} </span></div><div class="zdatepicker_body">!{body}</div></div>',normalMonth:"<span data-target='month' data='!{month}' class='zdatepicker_normalmonth'>!{month}</span>",yearsView:"<div class=\"zdatepicker\"><div class = 'zdatepicker_header'><span class = 'zdatepicker_prev_month' data-target='prev-year'>&lsaquo;</span><span class = 'zdatepicker_info'>!{year_info}</span><span class = 'zdatepicker_next_month' data-target='next-year'>&rsaquo;</span></div><div class = \"zdatepicker_body\">!{body}</div></div>",normalYear:"<span data-target='year' data='!{year}' class='zdatepicker_normalyear' data-target='yr-info'>!{year}</span>",timezone:'<div class="zsiq-lH22 zsiq-clr-azurblu zsiq-mT30" id="datepicker_timezone" style="position: relative;"><span class="zsiq-elips" style="cursor:pointer;display:block;text-align:center;" data-target="showtzlist">!{currentTimezone}</span></div>'},i=function(e,t){this.options={format:"yyyy/mm/dd",range:e.range,view:e.view||0,onselect:e.callback,selected:"",showTime:e.time,tz:e.tz,label:e.label,from:e.from&&k.convertToDate(e.from),to:e.to&&k.convertToDate(e.to),limit:e.limit&&k.convertToDate(e.limit),select_label:e.select_label,time_format:e.time_format,dateonly:e.dateonly,availability_checker:e.availability_checker,ondateclick:e.ondateclick,ontzsel:e.ontzsel,supported_days:e.days},this.msgid=t,this.type=e.type,this.parentdiv=e.parentdiv,this.chatid=e.chatid,this.options.limit=this.options.limit||[this.options.from,this.options.to]};return i.prototype={init:function(){var y,e,g=new Date,f=this.options.dateonly?"":k.toString(g,this.options.format),s=g.getFullYear(),t="24"==this.options.time_format,a=g.getHours();a=t?a:12<a?a-12:a,this.hours=k.pad(d(a,1)),this.minutes=k.pad(d(g.getMinutes(),5)),this.meridiem=t?"":g.toLocaleTimeString("en-US").slice(-2);var i,D="",b="",n=TimeZone.getCurrentTimeZone(),r=n.name;this.timezone=n.gmt,this.tz_name=r,this.timezoneid=r.substring(r.lastIndexOf("(")+1,r.lastIndexOf(")")),"function"==typeof this.options.ontzsel&&this.options.ontzsel(this.timezoneid);var w=function(e){y.innerHTML="",y.insertAdjacentHTML("beforeend",e)},z=function(e,t,a,i,n){for(var s=q.dropDown.replace("!{currentValue}",k.pad(d(e,i))),r="",o=t;o<=a;o+=i)r+="<div data='"+k.pad(o)+"' data-target='"+n+"'>"+k.pad(o)+"</div>";return s.replace("!{value}",r)};function d(e,t){return e-e%t}var S=function(){return q.timezone.replace("!{currentTimezone}",this.tz_name)}.bind(this),o=function(){var e=this.options.dateonly?"sqico":"siqico",t=q.main.replace("!{date_info}",k.toMonthAndYearString(g)).replace(/{LARROW}/g,e+"-larrow").replace(/{RARROW}/g,e+"-rarrow"),s="",r="",a=q.weekWrapperStart,o=[],d=!1,c=k.convertSupportedDays(this.options.supported_days),l="",m=null,i=window.parent.document.body.querySelector("#datepicker_body");if(i&&(m=i.querySelector('[data-target="schedule"]')).classList.remove("ptr-none"),k.listDates(g).forEach(function(e){var t="";0===e.getDay()&&(s+=q.weekWrapperStart);var a=c&&-1==c.indexOf(e.getDay()),i=f&&k.isSameDay(k.toDate(f,this.options.format),e);k.isSameMonth(g,e)?(d=!0,a?(r=q.disabledDay,l="ptr-none ",i&&m&&m.classList.add("ptr-none")):r=this.options.range&&e>=k.toDate(D,this.options.format)&&e<=k.toDate(b,this.options.format)?q.RangeselectedDay:i?q.selectedDay:this.options.limit&&(this.options.limit[0]&&!k.compareDay(e,this.options.limit[0],"ge")||this.options.limit[1]&&!k.compareDay(e,this.options.limit[1],"le"))?q.disabledDay:q.normalDay):(a&&(l="ptr-none"),r=q.disabledDay);var n=k.toString(e,this.options.format);d&&o.push(n),d=!1,s+=r.replace("!{day}",e.getDate()).replace("{unsupportedday}",l).replace("!{data}",n),6===e.getDay()&&(s+=q.weekWrapperEnd),this.options.range&&k.isSameDay(e,k.toDate(D,this.options.format))&&(t="Start"),this.options.range&&k.isSameDay(e,k.toDate(b,this.options.format))&&(t="End"),s=s.replace("!{extra}",t)}.bind(this)),"function"==typeof this.options.availability_checker&&this.options.availability_checker(o),["date.su","date.mo","date.tu","date.we","date.th","date.fr","date.sa"].forEach(function(e){a+=q.daysSpan.replace("!{shortDay}",LSResource.getRealValue(e))}),a+=q.weekWrapperEnd,t=t.replace("!{body}",a+s),this.options.showTime){var n="24"==this.options.time_format,p=q.timeTemplate,h=n?z(this.hours,0,23,1,"hours"):z(this.hours,1,12,1,"hours"),u=z(this.minutes,0,55,5,"minutes"),v=n?"":("PM"==this.meridiem?q.meridiemPM:q.meridiemAM).replace("!{AM}",LSResource.getRealValue("time.AM")).replace("!{PM}",LSResource.getRealValue("time.PM"));p=p.replace("!{timeBody}",h+u+v),t=(t=t.replace("!{showTime}",p)).replace("!{timezoneBody}",this.options.tz?S():'<div class="zsiq-lH22 zsiq-clr-azurblu zsiq-mT30 zsiq_dis_tz">'+this.tz_name+"</div>")}else t=t.replace("!{showTime}","");(w(t),this.options.showTime)&&y.querySelectorAll(".calndr-drp").forEach(function(e){e.onclick=function(e){var t=y.querySelector(".show");t&&t!=this.nextSibling&&t.classList.remove("show"),this.nextElementSibling.classList.toggle("show"),e.stopImmediatePropagation()}});this.isDateWithinRange(f)||$('[data="'+f+'"]').addClass("disabledday")}.bind(this),c=function(){var e=q.monthsView.replace("!{year}",g.getFullYear()),t="";k.months.forEach(function(e){t+=q.normalMonth.replace("!{month}",LSResource.getRealValue(e)).replace("!{month}",LSResource.getRealValue(e))}),w(e.replace("!{body}",t))},l=function(){for(var e=s,t=q.yearsView.replace("!{year_info}",e-7+"-"+(e+7)),a="",i=[],n=e-7;n<=e+7;n++)i.push(n);i.forEach(function(e){a+=q.normalYear.replace("!{year}",e).replace("!{year}",e)}),w(t.replace("!{body}",a))},m={date:function(e){if(this.options.range)if(D)if(D&&!b){if(b=e,k.toDate(D,this.options.format)>k.toDate(b,this.options.format)){var t=D;D=b,b=t}this.options.selected=[D,b],this.updateHeader()}else D&&b&&(D=e,b="");else D=e;f=e,"function"!=typeof this.options.ondateclick?(this.options.range||(this.options.selected=e,this.updateHeader()),o()):this.options.ondateclick(f)}.bind(this),"prev-month":function(){g=k.moveMonth(g,-1),o()},"next-month":function(){g=k.moveMonth(g,1),o()},disabledday:function(e){var t=k.toDate(e,this.options.format);this.isDateWithinRange(t)&&(g=t,o(),m.date(e))}.bind(this),"mo-yr-info":c,month:function(e){var t=k.months.indexOf(e);g=new Date(g.setMonth(t)),o()},"yr-info":l,year:function(e){g=new Date(g.setFullYear(parseInt(e))),c()},"prev-year":function(){s-=15,l()},"next-year":function(){s+=15,l()},hours:function(e){this.hours=e,o()}.bind(this),minutes:function(e){this.minutes=e,o()}.bind(this),schedule:function(){this.options.range&&!b||!this.isDateWithinRange()||(this.options.onselect({type:this.type,msg:this.getReadableSelection(),id:this.msgid,value:this.getValues(),chatid:this.chatid}),e.parentNode.removeChild(e),removeEventListener("click",i))}.bind(this),close:function(){e.parentNode.removeChild(e),removeEventListener("click",i)},meridiem:function(e){this.meridiem=e,o()}.bind(this),showtzlist:function(){y.querySelector("#datepicker_timezone").insertAdjacentHTML("beforeend",TimeZone.getTimeZoneHTML(!1)),y.querySelector("#tz-list input").addEventListener("input",function(e){TimeZone.handleSearch(e,this,!1)}),!this.parentdiv&&u()},timezone:function(e,t,a){this.timezone=e,this.timezoneid=a,this.tz_name=t.innerHTML,y.querySelector("#tz-list").remove(),!this.parentdiv&&u(!0),"function"==typeof this.options.ontzsel&&this.options.ontzsel(a),o()}.bind(this)},p=this,h=function(e,t,a,i){var n=y.querySelector(".calndr-settime");if(!n)return!0;var s=n.querySelector("#tz-list"),r=n.querySelector(".show");if(t=t?t.value:"",s){if("timezone"===t)return m.timezone(a,e,i),p.updateHeader(),!1;if(e===s||"showtzlist"===t||s.contains(e))return!1;s.remove(),u(!0)}else r&&e!==r&&r.classList.remove("show");return!0},u=function(e){var t=window.parent.document.querySelector("#siqdateback");e?t.classList.remove("siqshowbckico"):t.classList.toggle("siqshowbckico")};if(this.parentdiv){var v=this.parentdiv[0];v.insertAdjacentHTML("beforeend",'<div id="zsiqdatepicker"></div></div></div></div>'),e=v.querySelector("#datepicker_body"),y=v.querySelector("#zsiqdatepicker")}else{var M;M=q.overlay.replace("!{label}",getEncodedText(this.options.label)||LSResource.getRealValue("common.scheduleameeting")).replace("!{schedule}",getEncodedText(this.options.select_label)||LSResource.getRealValue("common.schedule")),window.parent.document.body.insertAdjacentHTML("beforeend",M),e=window.parent.document.querySelector("#datepicker_body"),y=window.parent.document.querySelector("#zsiqdatepicker")}o(),this.options.selected=f,this.updateHeader();var T=e||this.parentdiv[0];i=T.addEventListener("click",function(e){var t,a,i,n,s;e.stopPropagation(),a=(t=e).target.attributes,i=a&&a["data-target"],n=a.data&&a.data.value,s=a&&a["data-id"]&&a["data-id"].value,h(t.target,i,n,s)&&i&&(m[i.value](n),p.updateHeader())})},updateHeader:function(){var e=window.parent.document.querySelector("#selectedDateInfo");e&&(e.innerHTML=this.getReadableSelection())},getReadableSelection:function(){var e=this.options.tz?" "+this.timezone:"",t=this.options.showTime?" "+this.hours+":"+this.minutes+" "+this.meridiem:"";if("object"==typeof this.options.selected){var a=this.getRangeString();return a.from+" to "+a.to+t+e}var i=k.toDate(this.options.selected,this.options.format);return this.options.dateonly?k.toString(i,"readable"):k.toString(i,"readable")+t+e},getRangeString:function(){var e=k.toDate(this.options.selected[0],this.options.format),t=k.toDate(this.options.selected[1],this.options.format);return{from:k.toString(e,"readable"),to:k.toString(t,"readable")}},getValues:function(){var e={tz:this.timezone,time_zone_id:this.timezoneid},t=this.options.showTime?" "+this.hours+":"+this.minutes+" "+this.meridiem:"",a=this.options.selected;return this.options.range?(e.from_time=new Date(a[0]+t).getTime(),e.to_time=new Date(a[1]+t).getTime()):e.time=new Date(a+t).getTime(),e},handleTimeFormat:function(){var e=this.getReadableSelection();if(!this.options.showTime)return e;var t=(-1==e.indexOf("GMT")?e:e.substring(e.indexOf(" GMT"),0)).split(/\s(.+)/)[1],a=t.split(":"),i=a[0],n=a[1].split(" ");if(-1==t.indexOf("AM")&&12!=i)i=parseInt(a[0])+12;return e.replace(t,i+":"+n[0]+":00")},getTimestamp:function(){if(this.options.range){var e=new Date(this.options.selected[0]),t=new Date(this.options.selected[1]);return this.options.tz&&(e=k.toTimezone(e,this.timezone.replace("GMT","")),t=k.toTimezone(t,this.timezone.replace("GMT",""))),e.getTime()+"-"+t.getTime()}var a=this.options.selected+(this.options.showTime?" "+this.hours+":"+this.minutes+" "+this.meridiem:"");return a=new Date(a),this.options.tz&&(a=k.toTimezone(a,this.timezone.replace("GMT",""))),a.getTime()},isDateWithinRange:function(e){if(this.options.from||this.options.to){var t=this.options.from?new Date(this.options.from):"",a=this.options.to?new Date(this.options.to):"",i="",n="";if(e||(e=this.options.selected),this.options.range){if(!e||"string"==typeof e)return!0;if(!e[0])return!1;i=new Date(e[0]),n=new Date(e[1])}else n=i=new Date(e);if(t&&k.compareDay(i,t,"l"))return!1;if(a&&k.compareDay(n,a,"g"))return!1}return!0}},{init:function(e,t){var a=new i(e,t);return a.init(),a},getDayStrig:function(e,t){return k.toString(e,t)},getMonthAndDateString:function(e){return k.toMonthAndDateString(e)},convertTimeIntoMeridiem:function(e){return k.convertTimeIntoMeridiem(e)},convert24To12HrString:function(e){return k.convert24To12HrString(e)},convert12To24HrString:function(e){return k.convert12To24HrString(e)}}}();var Suggestions=function(){var a=function(t,i){this.dataval=t.list,this.callback=t.callback,this.id=i,this.componentid=i,this.type=t.type,this.userconfig=t,this.chatid=t.chatid,this.isdisplaycard=t.isdisplaycard,this.chatobj=ZSIQTranscript.getChatWindowOBJ(this.chatid),this.chatdiv=this.chatobj.chatdiv};return a.prototype={populateButtons:function(){var t=this.getButtonHtml(),i=this.chatdiv,a=$Support&&($Support.EmbedObj||{}).isbot_uxchange_enabled,s=a?i.children('[data-field="message"]').last():i.children().last(),e=s.attr("proptype");i.find("#conversationoption").remove(),this.isdisplaycard?$Widget.attachHTML(t,!0):0!==i.find(".zsiq_transferdiv").length&&!a||"feedbackcontainer"===e?s.prev().append(t):s.append(t),ZSIQTranscript.scroll("",this.chatobj.chatmaindiv),this.bindEvent()},getButtonHtml:function(){var t="",i="conversationoption";if(i=this.isdisplaycard?i+this.id:i,"suggestions"!==this.type)return'<div class="zsiq_transferdiv fnt13" style="" id="skipquestion"><span class="bot_opt">Skip</span>';for(var a=0;a<this.dataval.length;a++){var s=this.dataval[a];if(s&&"object"==typeof s){var e=s.custatrr||"",n=getEscapedText(s.id)||"",o=getEncodedText(s.text);t+='<span class="choose mB10" '+e+' val="'+o+'" prop="'+this.type+'" sug_id="'+n+'" data-value = "'+s.value+'">'+Smiley.replace(o)+"</span>"}else{var c=getEncodedText(this.dataval[a]);t+='<span class="choose mB10" val="'+c+'" prop="'+this.type+'">'+Smiley.replace(c)+"</span>"}}return'<div class="options textR mT30" id="'+i+'" data-type="'+this.type+'">'+t+"</div>"},bindEvent:function(){var i=this;$(this.chatdiv).off("click.suggest","span[prop=suggestions]").on("click.suggest","span[prop=suggestions]",function(t){i.chooseField(this)})},chooseField:function(t){t=$(t),this.callback({msg:t.attr("val"),id:this.componentid,element:t,config:this.userconfig,data_value:t.attr("data-value"),config:this.userconfig,data_id:t.attr("sug_id"),type:t.attr("prop"),chatid:this.chatid})}},{init:function(t,i){($BotImpl.enableComposer("",t.chatid),t.hide_composer&&$BotImpl.handleComposerVisibility(!0,t.chatid),t.list)?new a(t,i).populateButtons():t.callback("",i)}}}();var Singleselect=function(){var i=function(t,e){this.dataval=this.getFormattedOptions(t.options),this.callback=t.callback,this.select_label=t.select_label,this.componentid=e,this.userconfig=t,this.chatid=t.chatid,this.contentdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).contentdiv};return i.prototype={getFormattedOptions:function(t){var e=[],i=t.length;if(t[0].id)return t;for(var a=0;a<i;a++){var n=t[a];"object"!=typeof n||n.id?n={id:a,value:n,text:n}:$.extend(n,{id:a}),e.push(n)}return e},populateButtons:function(){var t=$Widget.getLayout();t=(t=(t=t.replace(/{BOT_WIDGET}/g,this.getButtonHtml())).replace(/{CLASSNAME}/g,"botsselect")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(t),this.bindEvent()},getButtonHtml:function(){for(var t='<div class="cmpnt-optn-list" id="singleselect">',e=0;e<this.dataval.length;e++){var i=this.dataval[e];t+="<div "+(i.custatrr||"")+'" op_id="'+(i.id||"")+'" data-value = "'+i.value+'">'+getEncodedText(i.text)+"</div>"}return t+="</div>"},bindEvent:function(){var t=this;this.contentdiv.find("#singleselect [data-value]").off("click.select").on("click.select",function(){t.handleSingleselection(this)})},handleSingleselection:function(t){(t=$(t)).parent().find("[data-value]").removeClass("sel"),t.addClass("sel");var e=t.attr("op_id"),i="";this.dataval.forEach(function(t){t.id==e&&(i=t.text)}),this.callback({msg:i,id:this.componentid,type:"select",element:t,config:this.userconfig,data_value:t.attr("data-value"),data_id:t.attr("op_id"),chatid:this.chatid})}},{init:function(t,e){t.options?new i(t,e).populateButtons():t.callback("",e)}}}();var BotArticle=function(){var a=function(t,i){this.data=t,this.data.id=i,this.chatid=t.chatid,this.chatobj=ZSIQTranscript.getChatWindowOBJ(this.chatid),this.contentdiv=this.chatobj.contentdiv,this.isresourcesharing="resource-share"==this.data.subtype};return a.prototype={renderArticle:function(){var t=this.isresourcesharing?"artcle-vw article-share":"artcle-vw",i=$Widget.getLayout();i=(i=(i=i.replace(/{BOT_WIDGET}/g,ZSIQTranscript.getCustomArticleCard(this.data))).replace(/{CLASSNAME}/g,"")).replace(/{WIDGET_TYPE}/g,"display-card"),i=this.isresourcesharing?i.replace(/{ARTCLID}/g,"article-id="+this.data.articleid):i.replace(/{ARTCLID}/g,""),$Widget.attachHTML(i),this.contentdiv.find("#cmpnt"+this.data.id).parents(".msgbx").addClass(t)},setEvents:function(){var i=this;this.data.articles&&this.data.articles.length&&this.contentdiv.off("click.article","#rel-articles-"+this.data.id).on("click.article","#rel-articles-"+this.data.id,function(t){i.handleClicked(t)})},handleClicked:function(t){var i=$(t.target),e=i.attr("article-id");if(this.isresourcesharing){var a=i.closest("div #cmpnt"+this.data.id);e=a.attr("article-id"),i=a}e&&$FAQ.showFAQPreview(i,function(){this.chatobj.showBanner(LSResource.getRealValue("faq.notavail",LSResource.getRealValue("faq.article")),!0)}.bind(this))}},{init:function(t,i){var e=new a(t,i);e.renderArticle(),e.setEvents()},handleClicked:function(t){var i=t.target,e=$(i).attr("article-id");e&&Educate.faqPreview(e,$(i),void 0,void 0,function(){this.contentdiv.find("#faqpreview_footer").remove()},!0)}}}();var BotTimeSlot=function(){var e=["date.january","date.february","date.march","date.april","date.may","date.june","date.july","date.august","date.september","date.october","date.november","date.december"],i=["date.sunday","date.monday","date.tuesday","date.wednesday","date.thursday","date.friday","date.saturday"],s=function(t,e){this.data=t,this.label=getEncodedText(t.label)||LSResource.getRealValue("widget.timeslot.shedulemeeting"),this.select_label=t.select_label,this.time=e||Date.now(),this.minutes=0,this.shedule={time:"",time_str:"",date:"",date_str:"",tz:"",gmt:""},this.chatid=t.chatid,this.contentdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).contentdiv,this.timezone_id=t.time_zone_id},o=function(t){return LSResource.getRealValue(e[t])},m=function(t){return LSResource.getRealValue(i[t])},a=function(t,e){if(Array.isArray(e))for(var i=0;i<e.length;i++){var s=e[i];if(s.date==t)return s.time}return e[t]};s.prototype={init:function(){var t=this.data.slots;if(t)if("timeslots"==this.data.type){var e=new Date;this.shedule.date=this.data.date||e.getDate()+"/"+(e.getMonth()+1)+"/"+e.getFullYear(),this.shedule.date_str=this.data.date?this.getReadableDate(this.data.date):m(e.getDay())+", "+o(e.getMonth())+" "+e.getDate()+", "+e.getFullYear(),this.datelist=[this.shedule.date],this.data.slots={},this.data.slots[this.shedule.date]=t,this.limit=1}else this.datelist=function(t){var e=[];if(Array.isArray(t))for(var i=0;i<t.length;i++){var s=t[i];e.push(s.date)}else e=Object.keys(t).sort(function(t,e){var i=t.split("/").reverse().join(),s=e.split("/").reverse().join();return i<s?-1:s<i?1:0});return e}(t),this.limit=2<this.datelist.length?3:this.datelist.length,this.index=0;var i=TimeZone.getCurrentTimeZone(this.timezone_id),s=i.name;this.shedule.gmt=i.gmt,this.shedule.tz=i.gmt+" "+s,this.shedule.timezoneid=s.substring(s.lastIndexOf("(")+1,s.lastIndexOf(")")),this.setButtonUI()},setButtonUI:function(){var t='<div class="cmpnt-btnurl elips sqico-calendar" id="bot_timeslot"><em class="dib-mid clr-azurblu cmpnt-cusclr">'+this.label+"</em></div>",e=$Widget.getLayout();e=(e=(e=e.replace(/{BOT_WIDGET}/g,t)).replace(/{CLASSNAME}/g,"botbtn")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(e),this.contentdiv.find("#bot_timeslot").on("click",function(t){this.contentdiv.find(".cmpnt-wrap").removeClass("botbtn"),this.contentdiv.find("#bot_timeslot").replaceWith(this.getTimeSlotHTML()),this.renderTimeSlot(this.data)}.bind(this))},getTimeSlotHTML:function(){return'<div class="cmpnt-wrap" id="timeslot-'+this.time+'"><div class="cmpnt-body-cont" id="title-zone"></div><div class="posrel textC" id="timeslot-select"></div>'+this.getNextPrevHTML()+"</div>"},getNextPrevHTML:function(){return'<a><div class="cmpnt-nxtprev" id="timeslot-move" slot="date"><div class="c333"><div class="dib-mid" move="prev"><em class="sqico-larrow"></em><em class="dib-mid clr-azurblu">'+LSResource.getRealValue("common.prev")+'</em></div></div><div class="c333 cmpnt-prev"><div  class="dib-mid"  move="next"><em class="sqico-larrow"></em><em class="dib-mid clr-azurblu">'+LSResource.getRealValue("common.next")+"</em></div></div></div></a>"},renderTimeSlot:function(t){this.elem=this.contentdiv.find("#timeslot-"+this.time);var e="timeslots"==this.data.type?"time":"date";this.setDateTimeSlots(e),this.elem.find("#timeslot-move").attr("slot",e),this.setTitleAndZone();var i=this;this.elem.find("#timeslot-move [move]").on("click",function(t){i.handleMoveClick(this,t)})},setTitleAndZone:function(){var t="timeslots"==this.data.type?"widget.timeslot.selecttime":"widget.timeslot.selectday",e='<div class="font15"><div class="font16 c555 mB10 lH22"><em class="sqico-larrow" move=""></em>'+this.label+'</div><div class="mB10 clr-azurblu lH22 curP elips" tz="" id="tz_drpdown"></div><div class="c888 lH22" slot-title >'+LSResource.getRealValue(t)+"</div></div>";this.elem.find("#title-zone").html(e);var i=this;this.elem.find("#title-zone .sqico-larrow").hide().on("click",function(t){i.handleBackArrow()}),this.elem.find("#tz_drpdown").on("click",function(t){"date"!=i.elem.find("#timeslot-move").attr("slot")&&"timeslots"!=i.data.type||i.elem.has("#tz-list").length||i.showTimeZoneList(t)}),this.setTimeZone(),ZSIQTranscript.scroll()},showTimeZoneList:function(t){if(this.data.tz){var e=TimeZone.getTimeZoneHTML(!0);this.elem.find("#timeslot-select").after(e);var i=this;this.elem.find("#tz-list").on("click",function(t){i.handleTimeZoneClick(t)}),this.elem.find("#tz-list input").on("input",function(t){TimeZone.handleSearch(t,this,!0)}),l(i,t)}},setDateTimeSlots:function(t){var e=this,i="";this.data.slots&&(i="date"==t?this.getDateSlots():this.getTimeSlots()),this.elem.find("#timeslot-select").html(i),this.elem.find("#timeslot-select ["+t+"]").on("click",function(t){e.handleDateTimeClick(this,t)}),ZSIQTranscript.scroll()},handleTimeZoneClick:function(t){var e=t.target;if(e.hasAttribute("data")){var i=$(e).html();this.elem.find("#tz-list").remove(),this.shedule.gmt=$(e).attr("data"),this.shedule.tz=i,this.shedule.timezoneid=i.substring(i.lastIndexOf("(")+1,i.lastIndexOf(")")),this.setTimeZone()}},setTimeZone:function(){var t=this.data.tz?this.shedule.tz:"timeslots"==this.data.type?this.shedule.date_str:"";this.elem.find("#tz_drpdown").html(t)},handleDateTimeClick:function(t,e){if("date"==this.elem.find("#timeslot-move").attr("slot")){var i=$(t).attr("date");if(i){this.shedule.date=i,this.shedule.date_str=$(t).text(),this.minutes=0,this.elem.find("#timeslot-move").attr("slot","time"),this.setDateTimeSlots("time");var s=this.elem.find("#title-zone");s.find(".sqico-larrow").show(),s.find("#tz_drpdown").html(this.shedule.date_str),s.find("[slot-title]").html(LSResource.getRealValue("widget.timeslot.selecttime"))}}else{var l=$(e.target).attr("time");l&&(this.shedule.time=l,this.shedule.time_str=$(e.target).text(),this.setSelectedResult(),this.elem.find("#timeslot-select").hide(),this.elem.find("#timeslot-move").hide().attr("slot","confirm"))}},setSelectedResult:function(){var l=this.shedule.date_str+" at "+this.shedule.time_str,t=this.select_label?this.select_label:LSResource.getRealValue("common.confirm"),e='<div class="font15"><div class="font16 c555 mB10 lH22"><em class="sqico-larrow" move="prev"></em>'+this.label+'</div><div class="mB10 lH22 c000">'+l+'</div><div class="lH22 c000">'+this.shedule.tz+'</div><div class="compnt-btn cal-scdule" id="confirm">'+t+"</div></div></div>";this.elem.find("#title-zone").html(e);var a=this;this.elem.find("#title-zone .sqico-larrow").on("click",function(t){a.handleBackArrow()}),l+=" "+this.shedule.tz,this.elem.find("#confirm").on("click",function(t){var e={id:a.time,msg:l,type:a.data.type,chatid:a.chatid},i=a.shedule.date.split("/"),s=(i=i[1]+"/"+i[0]+"/"+i[2])+" "+a.shedule.time;e.value={tz:a.shedule.gmt,slot:"timeslots"==a.data.type?a.shedule.time:a.shedule.date+" "+a.shedule.time,time:new Date(s).getTime().toString(),time_zone_id:a.shedule.timezoneid},a.data.callback(e)})},enableBackArrow:function(){this.elem.find("#title-zone .sqico-larrow").show()},handleBackArrow:function(){var t=this.elem.find("#timeslot-move").attr("slot");"time"==t?(this.elem.find("#title-zone .sqico-larrow").hide(),this.elem.find("#timeslot-move").attr("slot","date"),this.setDateTimeSlots("date"),this.elem.find("#title-zone [slot-title]").html(LSResource.getRealValue("widget.timeslot.selectday")),this.setTimeZone()):"confirm"==t&&(this.elem.find("#timeslot-move").show().attr("slot","time"),this.elem.find("#timeslot-select").show(),this.setTitleAndZone(),"timeslots"!=this.data.type&&(this.elem.find("#title-zone .sqico-larrow").show(),this.elem.find("#tz_drpdown").html(this.shedule.date_str)),this.setDateTimeSlots("time"))},handleMoveClick:function(t){var e=$(t).attr("move"),i=this.elem.find("#timeslot-move").attr("slot");if("date"==i){if("prev"==e){var s=this.index-this.limit;this.index=s<0?0:s}else if("next"==e){s=this.index+this.limit;this.index=s>=this.datelist.length?this.index:s}this.setDateTimeSlots("date")}else if("time"==i){if("prev"==e){s=this.minutes-6;this.minutes=s<0?0:s}else if("next"==e){s=this.minutes+6;this.minutes=s>=a(this.shedule.date,this.data.slots).length?this.minutes:s}this.setDateTimeSlots("time")}},getReadableDate:function(t){var e=-1!=t.indexOf("/")?t.split("/"):t.split("-"),i=e[1];i=isNaN(parseInt(i))?new Date(i+" 01 0001").getMonth():i-1;var s=new Date(e[2],i,e[0]);return e=t,o(s.getMonth())+" "+s.getDate()+", "+s.getFullYear()},getDateSlots:function(){var t,e="",i=this.elem.find("#timeslot-move");3<this.datelist.length?$(i).show():$(i).hide();for(var s=this.index;s-this.index<this.limit;s++){var l=this.datelist[s];if(!l)break;var a=-1!=l.indexOf("/")?l.split("/"):l.split("-"),n=a[1];n=isNaN(parseInt(n))?new Date(n+" 01 0001").getMonth():n-1,t=new Date(a[2],n,a[0]),a=l;var d=o(t.getMonth())+" "+t.getDate()+", "+t.getFullYear();e+=' <div class="cmpnt-btnurl cmpnt-cal-date" date="'+a+'" ><em class="c333">'+m(t.getDay())+'</em><em class="c777"> '+d+"</em></div>"}return e},getTimeSlots:function(){var t="",e=a(this.shedule.date,this.data.slots),i=this.elem.find("#timeslot-move");if(!e)return"";function s(t){if(!t)return"";var e=t.split(":"),i=e[0]%=24;i=(i=12==i?12:i%12)<10?"0"+i:i;var s=11<e[0]?LSResource.getRealValue("time.PM"):LSResource.getRealValue("time.AM");return 2<e[1].length&&(e[1]=e[1].substring(0,2)),"00"==i&&"00"==e[1]&&(i=12),'<em time="'+t+'">'+i+":"+e[1]+" "+s+"</em>"}6<e.length?$(i).show():$(i).hide();for(var l=this.minutes;l-this.minutes<6;l++)t+=e[l]?'<div class="cmpnt-btnurl cmpnt-cal-time" id="">'+s(e[l++])+s(e[l])+"</div>":"";return t}};var l=function(t,e){$Clickoutside&&$Clickoutside.bindclick(function(){t.elem.find("#tz-list").remove()},"tz-list","tz_drpdown",!0,e)};return{init:function(t,e){new s(t,e).init()}}}();var ZMaps=function(){var c,n,o,i,l,r,s,d,u,g,p,v=!1,y="846325856-2a81c23553466f915ea4fe888922e009",m="api/v3/search?",f={},_=function(){try{return $Support.getZMapKeys()}catch(e){return{zmapapicss:_ZMAPCSSURL,zmapstaticurl:_ZMAPSTATICURL,zmapapiurl:_ZMAPAPIURL,zmapapikey:_ZMAPAPIKEY,mapboxgl:window.mapboxgl}}},L=function(){p=$Widget.isPreview()?window:window.parent},a=function(){var e=$Widget.getLocationWidgetHtml(c.label),t=$Widget.getLayout();t=(t=(t=t.replace(/{BOT_WIDGET}/g,e)).replace(/{CLASSNAME}/g,"bot-locatn")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(t),(d=document.querySelector("#bot_location")).addEventListener("click",h)},h=function(){R(c.lat,c.lng)},b=function(e,t){var a=p.document;a.body.insertAdjacentHTML("beforeend",A("overlay")),o=a.querySelector("#glocation_body");var n=a.querySelector("#widget_holder"),i=a.createElement("div");i.style.height="700px",n.insertAdjacentElement("beforeend",i),_event=o.addEventListener("click",function(e){e.stopPropagation(),I(e)});var l=U(k,500);(s=a.querySelector("#searchplace")).addEventListener("input",function(e){var t=e.target.value.length;s.parentElement.querySelector("[data-target = 'suggclose']").style.display=t?"block":"none",1<t?l(e.target.value):E()}),s.addEventListener("keyup",function(e){T(e.keyCode)}),q(e,t,i)},q=function(e,t,a){var 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Time (Pacific/Kiritimati)",gmt:"GMT+14:00",offset:-840}]},getCurrentTimeZone:function(e){return a(e)}}}();var ZSIQInput=function(){var r={tel:"phone",name:"text"},a=function(t,e){this.dataval=t,this.callback=t.callback,this.componentid=e,this.chatid=t.chatid};return a.prototype={init:function(){var t=ZSIQTranscript.getFormatedHTML($Widget.getLayout());t=(t=(t=t.replace(/{BOT_WIDGET}/g,this.getInputHtml())).replace(/{CLASSNAME}/g,"botinput")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(t,!0),this.element=$("#bot_widget"+this.componentid),this.element.parents(".ziq_msg").attr("data-widget","input"),this.bindEvent()},getInputHtml:function(){var t=this.dataval,e="",a="";"tel"==t.type&&(e='<div class="tel_li"><div class="teldrop sbold"></div></div>',a="tel_wget ");var i="text",n="",s="";return"password"==t.type&&(i="password",n='<span class="sqico-enable tgl-ico" property="pwdtoggle"></span>',s="posrel"),t.error=t.error||LSResource.getRealValue("cw.common.error"),t.error=getEscapedText(t.error),'<div class="input_widget"><div class="'+a+"input_div "+s+'">'+e+'<input type="'+i+'" data-validate="required '+(r[t.type]||t.type)+'" placeholder="'+(t.placeholder||"")+'" value="'+(t.value||"")+'" data-type="input" data-validate="'+(t.type||"")+'" class="sbold">'+n+'</div><div class="inpt_wd_fdr"><div class="inptwget_error sbold w100" title="'+t.error+'">'+t.error+'</div><div class="inptwget_sumbt flexC sbold">'+LSResource.getRealValue("embed.submit")+'<em class="sqico-larrow flexC"></em></div></div></div>'},bindEvent:function(){var e=this,i=this.element,t=i.find(".inptwget_sumbt");t.off("click").on("click",function(){e.handleConfirm()}),"password"==this.dataval.type&&i.find('[property="pwdtoggle"]').off("click").on("click",function(){var t=i.find("input"),e="password"===t.attr("type")?"text":"password",a="text"==e?"sqico-disable":"sqico-enable";t.prop("type",e),$(this).removeClass("sqico-disable sqico-enable").addClass(a)});var a=i.find("input");a.off("keyup").on("keyup",function(t){i.find(".inptwget_error").css("display","none"),a.css("border-color",""),13==t.keyCode&&e.handleConfirm()}).off("focus").on("focus",function(){t.removeClass("sel").addClass("sel")}).off("blur").on("blur",function(){t.removeClass("sel")}),"tel"==this.dataval.type&&this.handleDropdown(),i.find("input").focus()},validate:function(){var t=this.element.find('[data-type="input"]'),e=t.val().trim(),a=this.dataval.max_length;if("name"===this.dataval.type){var i=e.length;return i&&i<=80}if("tel"!=this.dataval.type)return"password"==this.dataval.type&&this.dataval.min_length&&a?e.length>=this.dataval.min_length&&e.length<=a:a?t.validateInput()&&e.length<=a:t.validateInput();var n=e.replace(/[()., -]/gi,"").length;return/^[\d\s-]{5,14}$/.test(e)&&5<=n&&n<=(a||14)},handleDropdown:function(){ZSIQDropdown.init({options:$Widget.getPhoneObj(),selected:this.dataval.country_code||"+1",element:this.element.find(".teldrop"),widget:this.element,currentlist_header:"cw.current.country",list_header:"cw.other.country",placeholder:"cw.search.country",callback:function(){this.data.widget.find('[data-type="input"]').focus()},chatid:this.chatid})},handleConfirm:function(){var t=this.element;if(!this.validate()){t.find(".inptwget_error").css("display","block");var e=t.find("input");return e.focus(),void e.css("border-color","#f65b5b")}var a=t.find("#dropdownheader").text()+" "+t.find('[data-type="input"]').val(),i=a=a.trim();"password"==this.dataval.type&&(i=Array(a.length+1).join("*")),t.parents(".ziq_msg").removeAttr("data-widget").removeAttr("data-wtype").removeClass("siq_widget"),this.callback({type:this.dataval.type,msg:i,id:this.componentid,value:a,config:this.dataval,chatid:this.chatid})}},{init:function(t,e){new a(t,e).init()}}}();var ConversationFormInput=function(){var a=function(t,e){this.dataval=t,this.chatid=t.chatid,this.contentdiv=ZSIQConversationManager.getChatWinObjById(this.chatid).contentdiv};return a.prototype={init:function(){this.populateUI()},populateUI:function(){$Widget.attachHTML(""),ZSIQTranscript.scroll(),this.handleTextarea()},handleTextarea:function(){var t=this.dataval,e=t.fieldtype?t.fieldtype.replace("_",""):"";this.contentdiv&&this.contentdiv.find("#msgarea").attr("data-validate","required "+t.validate).attr("purpose",e).attr("data-type",e).attr("placeholder",t.placeholder).attr("dockeyup","validateConversation").attr("fieldtype",t.fieldname).attr("iscustomfield",t.iscustomfield).removeAttr("readonly").attr("aria-label",t.placeholder).removeAttr("disabled").focus(),this.contentdiv&&this.contentdiv.find("#action_icons").show()}},{init:function(t,e){new a(t,e).init()},resetMessageArea:function(t){var e=$Support.EmbedObj.status,a=ZSIQConversationManager.getChatWinObjById(t),i=ZSIQConversationForm.getSelectedDeptstatus(a.department),n=(e=null!=i?e&&i:e)||a.proactive?"sendmessage":"leavemessage",r=ZSIQConversationManager.getChatWinObjById(t).contentdiv||$Support.contentdiv,o=LSResource.getRealValue("ne.message.hitenter");$Support.getJSAPIMessageHint&&(o=$Support.getJSAPIMessageHint()||o),r.find("#msgarea").attr("data-validate","required").attr("purpose","").attr("placeholder",o).attr("dockeyup",n).attr("custom","question").removeAttr("data-type").removeAttr("fieldtype").val("").attr("aria-label",o),r.find("#skipquestion").remove()}}}();var ZSIQContactCard=function(){var i={tel:"phone",name:"text"},a=function(t,e){this.dataval=t,this.callback=t.callback,this.componentid=e,this.chatid=t.chatid};return a.prototype={init:function(){var t=ZSIQTranscript.getFormatedHTML($Widget.getLayout());t=(t=(t=t.replace(/{BOT_WIDGET}/g,this.getInputHtml())).replace(/{CLASSNAME}/g,"botinput")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(t,!0),this.element=$("#bot_widget"+this.componentid),this.bindEvent()},getInputHtml:function(){var t="";for(var e in this.dataval.fields){var a=this.dataval.fields[e];a.error=a.error&&a.error[0]?a.error[0]:LSResource.getRealValue("cw.common.error"),t+='<div class="'+("tel"==a.type?"tel_wget ":"")+'input_div">'+("tel"==a.type?'<div class="tel_li"><div class="teldrop"></div></div>':"")+'<input type="text" data-validate="'+(a.required?"required ":"")+(i[a.type]||a.type)+'" placeholder="'+(a.placeholder||"")+'" value="'+(a.value||"")+'" data-type="input" data-fieldtype="'+a.type+'" data-validate="'+(a.type||"")+'">'+(a.label?'<span class="cfld_pholder txtelips'+(a.required?" reg_fld":"")+'">'+a.label+"</span>":"")+'<span class="error_msg">'+a.error+"</span></div>"}return'<div class="input_widget mT15">'+t+'<div class="inpt_wd_fdr mT25"><div class="inptwget_sumbt flexC">'+LSResource.getRealValue("embed.submit")+"</div></div></div>"},bindEvent:function(){var t=this,e=this.element;e.find(".inptwget_sumbt").on("click",function(){t.handleConfirm()}),e.on("keydown","input",function(t){9!=t.keyCode&&$(this).parent().addClass("hide_plhld")}),e.on("keyup","input",function(){var t=$(this),e=t.parent();e.removeClass("hide_plhld").removeClass("error_fld"),t.val()&&e.addClass("hide_plhld")}),this.handleDropdown()},handleDropdown:function(){var t=this.element.find(".teldrop");0==t.length||t.find(".drop_hdr").length||ZSIQDropdown.init({options:$Widget.getPhoneObj(),selected:this.dataval.country_code||"+1",element:t,currentlist_header:"cw.current.country",list_header:"cw.other.country",placeholder:"cw.search.country",callback:function(){this.element.find('[data-type="input"]').focus()}})},handleConfirm:function(){var t=this.element,n={},d="",r=!0;t.find("input[data-validate]").each(function(){var t=$(this),e=t.parent();if(!t.validateInput())return e.addClass("error_fld"),t.focus(),r=!1;var a=(-1!=t.attr("data-validate").indexOf("phone")?e.find("#dropdownheader").text()+" ":"")+t.val(),i=t.attr("data-fieldtype");n[i]=a,d+=(d?", ":"")+i+" : "+a}),r&&(t.parents(".ziq_msg").removeAttr("data-widget").removeAttr("data-wtype").removeClass("siq_widget"),this.callback({type:this.dataval.type,msg:d,id:this.componentid,value:n,config:this.dataval,chatid:this.chatid}))}},{init:function(t,e){new a(t,e).init()}}}();var ZSIQForm=function(){var i=function(e,t){this.chatid=e.chatid,this.chatobj=ZSIQTranscript.getChatWindowOBJ(this.chatid),this.fields=e.msglist,this.callback=e.callback,this.componentid=t,this.userconfig=e||{},this.dname=this.chatobj.attendername||e.dname||ZSIQConversationForm.getOperatorName(),this.title=e.title||ZSIQConversationForm.getFormQuestion(),this.contentdiv=this.chatobj.contentdiv},c=function(e){return e?'<em class="mL5 req">*</em>':""},l=function(e){var t=e.input_card||{},i=e.skippable?"optional":"required",s=e.type||e.format||"text",a=t.maxlength||"url"==e.format||"textarea"==e.type?100:30,n=i+" "+s,o=!!e.iscustomfield,r=t.visibility||"both",d=o?"custom":!o&&t.type?t.type.replace("_",""):e.field_name,c=((e.input_card?e.input_card.placeholder:e.field_name)||ZSIQConversationForm.getDefaultPlaceholder(d),getEscapedText(e.field_name)||d);return'index="'+e.index+'" custom="'+c+'" purpose="'+d+'" customid="'+c+'" visibility="'+r+'" id="'+c+'" fieldkey="'+ZSIQConversationForm.getDefaultPostMessage(d)+'"name="'+c+'" data-validate="'+n+'" autocomplete="off" maxlength="'+a+'" info="'+s+'"'},p=function(e){getEscapedText(e.name||e.field_name);return'<div class="field_main posrel" field-type="dropdown"><div id="sqico-cdrpdwn" class="dropdown mT15 sqico-drpdwn siq-dropdown" type="selectbox" '+l(e)+"></div></div>"},u=function(e){var t=e.input_card||{},i=(e.options,getEscapedText(e.field_name)),s=c(!e.skippable),a=e.msg,n=a?'<span class="field_lable font14">'+getEscapedText(a)+s+"</span>":"",o=CommonUtil.parseToJSON(e.required)?'iserrorfield="true"':"",r=e.iscustomfield?"custom":e.key;return n+='<div class="custombtn" purpose="'+r+'" fieldkey="'+r+'" type="'+t.type+'" visibility="'+t.visibility+'" custom="'+i+'" '+l(e)+' data-validate="" '+o+">"};return i.prototype={init:function(){this.populateUI()},populateUI:function(){this.populateFormTitle();var e=!!this.userconfig.isuseredit||"",t=this.userconfig.triggerclbk?'callback = "'+this.userconfig.triggerclbk+'"':"",i='<div class="form_content siq_inline_form pLR16" id="siqform" isuseredit = '+e+">",s=this.chatobj,a=$Support.getEmbedDepartments(),n=parent.$ZSIQUtil.getJWTToken();for(var o in this.fields){var r=this.fields[o].meta?this.fields[o].meta:{},d=r.input_card||{};if(this.fields[o].meta&&(this.fields[o].meta.index=o),"subscribe"!=r.key||!e)if(r.msg=this.fields[o].msg,d.type&&!/^(visitor_phone|visitor_name|visitor_email||campaign)$/.exec(d.type)&&(r.iscustomfield=!0),"department"!=r.field_name)(!n||"campaign"===r.field_name)&&(i+=this.getHTML(this.fields[o].meta));else if("-1"==$Support.EmbedObj.department&&!e&&-1==s.department){var c=a.length;1==c?($Support.EmbedObj.department=a[0].ID,s.department=a[0].ID):(this.fields[o].meta.suggestions=a,i+=1<c?p(this.fields[o].meta):"")}}i+='<div id="customfields"></div><div class="save" data-val = '+LSResource.getRealValue("common.done")+' id="siqformsave"'+t+">"+LSResource.getRealValue("common.done")+"</div>"+this.checkAndGetSkipHTML()+"</div>";var l=$Widget.getLayout();l=(l=(l=l.replace(/{BOT_WIDGET}/g,i)).replace(/{CLASSNAME}/g,"botform")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(l),this.handleDropdown(),this.reStoreValues(),this.bindEvents()},populateFormTitle:function(){var e=!(!this.userconfig.isuseredit&&!this.userconfig.triggerclbk),t=this.componentid?MyDate.getHoursandMin(this.componentid,!0,"bclient"):"";this.title&&!e&&$BotImpl.formatAndDisplay({sender:"-1",dname:this.dname,msg:getEncodedText(this.title),time:t},"",!0)},checkAndGetSkipHTML:function(){for(var e=this.userconfig.msglist,t=!1,i=!!this.userconfig.isuseredit,s=0;s<e.length;s++)if(e[s].meta&&0==e[s].meta.skippable){t=!0;break}return!t||i?'<div class="save siq-skip" data-val = '+LSResource.getRealValue("common.skip")+' id="siqformskip">'+LSResource.getRealValue("common.skip")+"</div>":""},getHTML:function(s){var e,t,i,a,n,o,r,d=s.format?s.format:s.input_card?s.input_card.type:"text";return/^(number|text|email|phone|url|percentage|decimal|percent|website)$/.exec(d)?(e=s,t=$Support.EmbedObj.errorinfo||{},i=e&&e.input_card&&e.input_card.type?e.input_card.type:"",a=e.iscustomfield?i:"vis"+i.replace("visitor_",""),n=e.iscustomfield?"custom":i.replace("_","")||e.field_name,o=e.input_card?getEscapedText(e.input_card.placeholder)||ZSIQConversationForm.getDefaultPlaceholder(n):"",r=t[a]?t[a]:/^number|email|url|percentage|percent|decimal|name|email|phone$/.exec(a)?LSResource.getRealValue("ne.errorinfo."+a):"",'<div class="field_main posrel" type="'+e.format+'"><input type="text" class="input_field font15" value="" '+l(e)+' docfocus="inputFocus" dockeydown="removeError" docblur="custominput"/><span class="field_title font15 txtelips w100">'+o+c(!e.skippable)+'</span><em class="sqico-invalid txt-invalid dN" purpose="invalid" title="'+r+'"></em></div>'):{checkbox:function(){return function(e){for(var t=e.input_card?e.input_card.options:e.options,i=getEscapedText(e.field_name),s="",a=0;a<t.length;a++){var n=t[a],o=getEscapedText(n.text),r=getEscapedText(n.value);s+='<span class="posrel dIB mT10"><input type="checkbox" class="hide_fld" id="'+r+'" name="'+i+'" value="'+r+'"><span class="checkbox sqico-checkbox siq-check"><label for="'+r+'" class="curP dib-mid">'+o+"</label></span></span>"}return'<div class="field_main posrel pL15" field-type="checkbox" custombx="true" customid="'+i+'">'+u(e)+'<div class="w100">'+s+"</div></div></div>"}(s)},radio:function(){return function(e){for(var t=e.input_card?e.input_card.options:e.options,i=getEscapedText(e.field_name)||"",s="",a=0;a<t.length;a++){var n=t[a],o=getEscapedText(n.text),r=getEscapedText(n.value);s+='<span class="posrel dIB"><input type="radio" class="hide_fld" id="'+r+'" name="'+i+'" value="'+r+'"><span class="checkbox sqico-radio siq-radio"><label for="'+r+'" class="curP dib-mid">'+o+"</label></span></span>"}return'<div class="field_main posrel pL15" field-type="radio" custombx="true" customid="'+i+'">'+u(e)+"<div>"+s+"</div></div></div>"}(s)},selectbox:function(){return p(s)},textarea:function(){return e=s,t=getEscapedText(e.field_name)||"",i=getEscapedText(e.msg)||t,'<div custom="'+t+'" type="'+e.key+'" customid="'+t+'" custombx="true" purpose = "custom" class="field_main posrel" field-type="textarea"><textarea type="text" class="input_field font15" value="" visibility="'+e.visibility+'" '+l(e)+' docfocus="inputFocus" dockeydown="removeError" docblur="custominput"></textarea><span class="field_title font15">'+i+c(e.required)+"</span></div>";var e,t,i},label:function(){return(e=s).msg?'<div class="subtitle mT20 lH20 pL15 c333" purpose = "custom" customid="'+(getEscapedText(e.field_name)||"")+'" custombx="true">'+getEscapedText(e.msg)+"</div>":"";var e}}[d]()||""},handleDropdown:function(){var e=this.contentdiv.find("#siqform"),o=this;e.find(".sqico-drpdwn").each(function(){var e=$(this),t=e.attr("index"),i=o.fields[t],s=!i.meta||!i.meta.iscustomfield,a=i.meta?i.meta.suggestions||(i.meta.input_card?i.meta.input_card.options:""):i.options,n=s?LSResource.getRealValue("ne.chosedepartment"):i.msg||(i.meta?i.meta.field_name:"");e.dropdown({options:a,purpose:s?"department":"customdrpdwn",defaultval:n+c("true")})})},reStoreValues:function(){var e=this.contentdiv.find("#siqform"),t=$Support.EmbedObj,i=e.find('[purpose = "visitorname"]'),s=e.find('[purpose = "visitoremail"]'),a=e.find('[purpose = "visitorphone"]');t.visitorname&&!$Support.Util.isInValidVisitorName(t.visitorname)&&0<i.length&&this.setValue(i,t.visitorname),t.visitoremail&&0<s.length&&this.setValue(s,t.visitoremail),t.visitorphone&&0<a.length&&this.setValue(a,t.visitorphone)},setValue:function(e,t){$(e).trigger("focus"),$(e).val(t)},bindEvents:function(){var t=this;this.contentdiv.find("#siqformsave, #siqformskip").on("click",function(e){t.callback(t.userconfig,"",e)}),this.contentdiv.find("#siqform").on("keyup",function(e){"13"==(e.keyCode?e.keyCode:e.which)&&t.callback(t.userconfig,"",e)})}},{init:function(e,t){new i(e,t).init()}}}();var ZSIQLinkInfo=function(){var n=function(i,t){this.data=$.extend(i.link_info||{},i),this.data.id=t,this.data.url=$BotImpl.sanitizeUrlContent(this.data.url)},l=function(t){try{return t.provider_name||t.url.split("://")[1].split(/[/?#]/)[0]}catch(i){return t.url||""}},s=function(i){if(i.html){if(!i.autoplay)return i.html;var t=$(i.html),a=t.attr("src");return t.attr("src",a+(-1==a.indexOf("?")?"?":"&")+"autoplay=1")[0].outerHTML}var n=i.url.split(".").pop().split("?")[0];return"<video controls "+(i.autoplay?"autoplay":"")+'><source src="'+i.url+'" type="video/'+n+'">'+(i.subtitles?'<track label="English" kind="subtitles" srclang="en" src="'+i.subtitles+'" default=""/>':"")+"</video>"};return n.prototype={render:function(){var i,t,a;$Widget.attachHTML((i=this.data,t=this.data.id,a=$Widget.getMessageOBJ().msg,'<div class="linfo_widget" id="linkinfo_'+t+'"><div class="linfo_main"><div class="linfo_submain"><div class="flexC">'+(i.favicon_link?'<img src="'+i.favicon_link+'" class="linfo_fav">':"")+'<span class="linfo_proname">'+l(i)+"</span></div>"+(i.title?'<div class="font16 sbold mT5 mB5 c222">'+i.title+"</div>":"")+(i.description?'<div class="c555 mB10">'+i.description+"</div>":"")+"</div>"+(i.thumbnail_url?'<div class="linfo_thum"><img src="'+i.thumbnail_url+'" onload="$Support.handleUploadImageLoad( this )" />'+("video"==i.type?'<span class="sqico-play" id="linfoplay"></span>':"")+"</div>":"")+(i.thumbnail_url?"":s(i))+'</div></div><div class="linfo_url"></div>'+(a?'<div class="linfo_msg">'+Markdown.apply(a,!0)+"</div>":"")))},setEvents:function(){var t=this.data,i=$("#linkinfo_"+this.data.id),a=i.find("#linfoplay");a.click(function(i){$(this).parent().replaceWith(s(t)),i.stopPropagation()}),i.click(function(){t.url&&window.open(t.url)}),t.autoplay&&t.thumbnail_url&&a.trigger("click")}},{init:function(i,t){var a=new n(i,t);a.render(),a.setEvents()}}}();var ZSIQRelPhrases=function(){var a=function(t,i){this.data=t.msglist,this.id=i,this.callback=t.callback,this.chatid=t.chatid,this.chatdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).chatdiv};return a.prototype={renderMessages:function(){var t=this.getMessageHtml(this.data);$Widget.attachHTML(t,!0),this.bindEvent(),ZSIQTranscript.scroll()},getMessageHtml:function(){for(var t=this.data.list,i='<div class="rel-phr-wrap mT5">'+(this.data.title?'<div class="font15 c333">'+getEscapedText(this.data.title)+"</div>":"")+"<div>",a=0;a<t.length;a++){var s=t[a],e=s.text||"";i+='<div class="phrase-list " prop = "relphrase" data-value ="'+e+'" '+("article"==s.type?'article-id = "'+s.id+'"':"")+'><em class="circle-dot"></em><div class="dib-mid"><span class="lH20">'+e+"</span></div></div>"}return i+="</div></div>"},bindEvent:function(){var t=this;this.chatdiv.find("div[prop=relphrase]").off("click.relphrase").on("click.relphrase",function(){$(this).attr("article-id")?$FAQ.showFAQPreview($(this)):t.chooseField(this)})},chooseField:function(t){var i=(t=$(t)).attr("data-value");this.callback({msg:i,id:this.id,element:t,config:this.userconfig,data_value:i,config:this.userconfig,type:"related_phrases",chatid:this.chatid})}},{init:function(t,i){($BotImpl.enableComposer(),t.msglist)?new a(t,i).renderMessages():t.callback("",i)}}}();var ZSIQCarousal=function(){var e=function(t,i){this.data=t.elements,this.title=t.title,this.sliderlength=this.data.length,this.subtitle=t.subtitle,this.actions=t.actions||{},this.id=i,this.curindex=0,this.chatid=t.chatid,this.chatdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).chatdiv,this.type=t.type,this.faddingtime=0};e.prototype={populateLayout:function(){var t=$Widget.getLayout();t=(t=(t=t.replace(/{BOT_WIDGET}/g,this.getCarouselHtml(this.curindex))).replace(/{CLASSNAME}/g,"single-product")).replace(/{WIDGET_TYPE}/g,"display-card"),this.componentcontainer=$(t),this.componentcontainer.find(".cmpnt-desc").addClass("sugg_titl"),this.componentcontainer.find('[prop ="slidercont"]').css("width",310*this.sliderlength+"px"),"multiple-product"==this.type?this.updateDotsHtml():this.dotscontainer=this.componentcontainer.find('[prop="dotsparent"]'),this.updateSliderIndex(0),this.bindEvent(),t=this.componentcontainer.prop("outerHTML"),$Widget.attachHTML(t,!0,"carousel"),delete this.componentcontainer},getCarouselHtml:function(){var t=this.getTitleObj(this.curindex),i=(this.getLabelAndActionHtml(this.curindex),'<div prop = "carouselcontainer" class="parentwin mT20 '+("multiple-product"==this.type?" multi-carosuel":"")+'">');return"multiple-product"==this.type&&(i+='<div class="inner-par"><div prop ="slidercont" class="slidercont">'+this.getSliderHtml()+"</div></div>"+this.getArrowHtml()+'<div class="p20"><p class="c333 font18 sbold" prop = "title">'+t.title+'</p><div class="c888 mT10" prop = "subtitle">'+t.subtitle+'</div></div><div prop="actiondiv">'+this.getLabelAndActionHtml(this.curindex)+"</div>"),"single-product"==this.type&&(i+='<div class="sinl-prw"><div class="inner-par"><div prop="slidercont" class="slidercont">'+this.getSliderHtml()+"</div>"+this.getArrowHtml()+this.getDotsHtml()+'</div><div class="p20"><p class="c333 font18 sbold" prop = "title">'+t.title+'</p><div class="c333" prop="subtitle">'+t.subtitle+'</div></div></div><div class="sinl-prw-link mT10">'+this.getLabelAndActionHtml(this.curindex)),i+="</div>"},getArrowHtml:function(){return 1==this.sliderlength?"":'<em class="nav-arw sqico-larrow" prop="sqicolarrow"></em><em class="nav-arw sqico-rarrow" prop="sqicorarrow"></em>'},getDotsHtml:function(){if(1==this.sliderlength)return"";for(var t='<div class="hide-buble" prop="activedots"><div class="more-buble mT15" prop="dotsparent">',i=0;i<this.sliderlength;i++)t+='<em prop="activedots" index="'+i+'"></em>';return t+="</div></div>"},updateDotsHtml:function(){var t=this.getDotsHtml(),i=this.getComponentContainer();i.closest(".msgbx");i.append(t),this.dotscontainer=i.find('[prop="dotsparent"]')},getTitleObj:function(t){var i,e;if("single-product"==this.type&&(i=this.title,e=this.subtitle),"multiple-product"==this.type){var s=this.data[t]||{};i=s.title,e=s.subtitle}return{title:Message.trim(i)||"",subtitle:Message.trim(e)||""}},getLabelAndActionHtml:function(t){var i=this.type,e=!0,s="single-product"==i?this.actions:{};"multiple-product"==i&&(s=(this.data[t]||{}).actions||{},e=!1);return this.getCtaHtml(s,e).replace(/{BINDEVENT}/g,"")},getCtaHtml:function(t,i){for(var e=Object.keys(t).length,s=i&&1==e?'class="single-btn "':"",n="",r=0;r<e;r++){var d=t[r],a=d.type;"url"==a&&(n+='<a rel="noopener noreferrer" href="'+d.link+'" target="_blank" prop="labelcontainer "'+s+'><div class="cmpnt-btnurl elips" prop="url"><em class="dib-mid clr-azurblu cmpnt-cusclr">'+d.label+"</em></div></a>"),"client_action"==a&&(n+='<a rel="noopener noreferrer" prop="ctacontainer" '+s+' name="'+d.name+'" data-val = "'+d.clientaction_name+'"  {BINDEVENT}><div class="cmpnt-btnurl elips" prop="callback" ><em class="dib-mid clr-azurblu cmpnt-cusclr" prop="callback">'+d.label+"</em></div></a>")}return n},getSliderHtml:function(){for(var t=this.data,i=t.length,e='<div prop="imgslider" class="img-slider cloneend"><img src="'+t[i-1].image+'" class="siqcrd-img"></div>',s=0;s<i;s++)e+='<div prop="imgslider" class="img-slider"><img src="'+(t[s].image||"")+'" class="siqcrd-img"></div>';return e+='<div prop="imgslider" class="img-slider clonestart"><img src="'+t[0].image+'" class="siqcrd-img"></div>'},getNextElemIndex:function(){return this.curindex+1>=this.sliderlength?0:this.curindex+1},getPrevElemIndex:function(){return this.curindex-1<0?this.sliderlength-1:this.curindex-1},updateLabelAndTitle:function(){var e=this.getLabelAndActionHtml(this.curindex),s=this.getTitleObj(this.curindex);this.getComponentContainer().find('[prop="title"],[prop="subtitle"],[prop="actiondiv"]').fadeOut(this.faddingtime,function(){var t=this.getComponentContainer(),i=t.find('[prop="actiondiv"]');t.find('[prop="title"]').html(s.title),t.find('[prop="subtitle"]').html(s.subtitle),i.html(e),t.find('[prop="title"],[prop="subtitle"],[prop="actiondiv"]').fadeIn(this.faddingtime)}.bind(this))},updateSliderIndex:function(t,i){this.curindex=t;var e=this.getComponentContainer();return"multiple-product"==this.type&&this.updateLabelAndTitle(),0!=t||i||e.find('[prop = "slidercont"]').css("left","-310px"),"left"==i&&t==this.sliderlength-1?(e.find('[prop = "slidercont"]').css("left","0px"),this.resetSlider(310*this.sliderlength)):"right"==i&&0==t?(e.find('[prop = "slidercont"]').css("left","-"+310*(this.sliderlength+1)+"px"),this.resetSlider(310)):e.find('[prop = "slidercont"]').css("left","-"+310*(t+1)+"px"),void this.updateDotsIndex(i)},resetSlider:function(t){this.cloningprocess=!0,setTimeout(function(){this.getComponentContainer().find('[prop = "slidercont"]').addClass("notransition").css("left","-"+t+"px"),setTimeout(function(){this.cloningprocess=!1,this.getComponentContainer().find('[prop = "slidercont"]').removeClass("notransition")}.bind(this),50)}.bind(this),600)},updateDotsIndex:function(){this.sliderlength<=5||this.curindex<=3?this.setDotsFronView():4<this.sliderlength-this.curindex?this.setDotsMiddleView():this.setDotsEndView()},setDotsFronView:function(t){var i=this.dotscontainer;5<=this.sliderlength&&(i.css("left","0px"),i.parent().addClass("hidebuble-small"),this.setselectedDot(!0),i.find('[index="5"]').addClass("size2").siblings('[index="6"]').addClass("size1")),this.setselectedDot()},setDotsMiddleView:function(t){var i=this.dotscontainer;this.setselectedDot(!0),i.find('[index="'+(this.curindex-2)+'"]').addClass("size2").siblings('[index="'+(this.curindex-3)+'"]').addClass("size1").siblings('[index="'+(this.curindex+2)+'"]').addClass("size2").siblings('[index="'+(this.curindex+3)+'"]').addClass("size1"),this.setAndUpdateDotsPosition()},setDotsEndView:function(t){this.dotscontainer;this.setAndUpdateDotsPosition(),this.setselectedDot(!0),this.dotscontainer.find('[index="'+(this.sliderlength-6)+'"]').addClass("size2").siblings('[index="'+(this.sliderlength-7)+'"]').addClass("size1")},setAndUpdateDotsPosition:function(){var t=this.sliderlength-this.curindex<4?12*(this.sliderlength-7):12*(this.curindex+1-4);t&&this.dotscontainer.css("left","-"+t+"px")},setselectedDot:function(t){var i=this.dotscontainer;if(t)return i.find("em").removeClass("sel").removeClass("size2").removeClass("size1"),void i.find('[index="'+this.curindex+'"]').addClass("sel");i.find("em").removeClass("sel").siblings('[index="'+this.curindex+'"]').addClass("sel")},updateContainer:function(t){var i=t.attr("prop");"sqicorarrow"==i&&this.updateSliderIndex(this.getNextElemIndex(),"right"),"sqicolarrow"==i&&this.updateSliderIndex(this.getPrevElemIndex(),"left")},bindCtaEvent:function(){this.getComponentContainer().find('[prop="callback"]').off("click.carousel").on("click.carousel",function(){this.handleCustomAction($(event.target))}.bind(this))},bindEvent:function(){this.getComponentContainer();this.cloningprocess||$(this.chatdiv).off("click.carousel","#bot_widget"+this.id).on("click.carousel","#bot_widget"+this.id,function(t){this.handleEvents(t)}.bind(this))},handleDotsEvent:function(t){if(!this.cloningprocess){var i=t.attr("index"),e=this.curindex!=i&&this.curindex>i?"left":"right";i&&this.updateSliderIndex(JSON.parse(i),e)}},handleEvents:function(t){var i=$(t.target),e=i.attr("prop");this.checkAndUpdateWidgetContainer(),"sqicorarrow"==e||"sqicolarrow"==e?this.updateContainer(i):"activedots"==e?this.handleDotsEvent(i):"ctacontainer"!=e&&"callback"!=e||(i="callback"==e?i.closest('[prop="ctacontainer"]'):i,this.handleCustomAction(i))},checkAndUpdateWidgetContainer:function(){this.componentcontainer||(this.componentcontainer=this.chatdiv.find($("#cmpnt"+this.id)),this.dotscontainer=this.componentcontainer.closest(".msgbx").find('[prop="dotsparent"]'),this.faddingtime=350)},getComponentContainer:function(){return this.componentcontainer||this.checkAndUpdateWidgetContainer(),this.componentcontainer},handleCustomAction:function(t){var i=t.attr("data-val"),e=t.attr("name"),s=this.data[this.curindex].id;$Support.handleWidgetCustomAction(i,{name:e,element_id:s})}};var s=function(t,i){this.callback=t.callback,this.data=t.elements,this.title=t.title,this.sliderlength=this.data.length,this.subtitle=t.subtitle,this.actions=t.actions||{},this.id=i,this.curindex=0,this.chatid=t.chatid,this.chatdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).chatdiv,this.type=t.type,this.faddingtime=0};return s.prototype={populateLayout:function(){var t=$Widget.getLayout();t=(t=(t=t.replace(/{BOT_WIDGET}/g,this.getCarouselHtml(this.curindex))).replace(/{CLASSNAME}/g,"multiple-product")).replace(/{WIDGET_TYPE}/g,"display-card"),this.componenthtml=t,this.componentcontainer=$(t),this.componentcontainer.find(".cmpnt-desc").addClass("sugg_titl"),this.updateDotsHtml(),this.updateSliderIndex(0),this.bindEvent(),$Widget.attachHTML(this.componenthtml,!0,"carousel")},getCarouselHtml:function(){return'<div prop="carouselcontainer" class="parentwin multi-carosuel"><div class="inner-par" prop="slidercont">'+this.getSliderHtml()+"</div></div>"+this.getArrowHtml()},getSliderHtml:function(){for(var t=this.data,i=t.length,e="",s=1===i?"single_image":"",n=0;n<i;n++){var r=t[n];if("object"==typeof r){var d=getEscapedText(r.title),a=getEscapedText(r.subtitle),o=r.image||"";e+='<div prop="imgslider" data-name="'+d+'" data-index="'+n+'" class="img-slider '+(0===n?"firstimg currimg":"")+" "+s+" "+(n===i-1?"lastimg":"")+'"><div class="crsl-img-div"><img src="'+o+'" class="blured-img" draggable="false"><img src="'+o+'" class="siqcrd-img" draggable="false\t"></div>',e+='<div class="p20 title_desc"><p class="c333 font13 sbold line-clamp line-clamp-2" prop="title" title="'+d+'">'+d+'</p><div class="c666 mT5 font13" prop = "subTitle" title="'+a+'">'+a+"</div></div>",e+='<div prop="actiondiv">'+this.getLabelAndActionHtml(n)+"</div></div>"}}return e},getLabelAndActionHtml:function(t){var i=this.data[t]||{};return this.getCtaHtml(i.actions).replace(/{BINDEVENT}/g,"")},getCtaHtml:function(t){for(var i=Object.keys(t).length,e="",s=0;s<i;s++){var n=t[s],r=n.type,d="",a="sqico-reply",o=getEscapedText(n.label),l=getEscapedText(n.name);if(n.icon&&(d='<div class="icon-wrap"><img src="'+n.icon+'" class="icon-img"></div>',a=""),"url"===r){var c="_self"===n.target?"_parent":"_blank",h=n.link,p=h.split("://")[0];e+='<a href="'+(h="http"===p||"https"===p?h:"https://"+h)+'" rel="noopener noreferrer" target="'+c+'" prop="labelcontainer"><div class="cmpnt-btnurl elips" prop="url">'+d+'<em class="dib-mid clr-azurblu cmpnt-cusclr txtelips '+a+'" title="'+o+'">'+o+"</em></div></a>"}else e+='<a prop="ctacontainer" index="'+s+'" name="'+l+'" data-val = "'+n.clientaction_name+'"  {BINDEVENT}><div class="cmpnt-btnurl elips" prop="callback" >'+d+'<em class="dib-mid clr-azurblu cmpnt-cusclr txtelips" prop="callback" title="'+o+'">'+o+"</em></div></a>"}return e},getArrowHtml:function(){return 1===this.sliderlength?"":'<div class="arrow-wrapper"><em class="nav-arw sqico-larrow" id="larrow'+this.id+'" prop="sqicolarrow" style="display: none;"></em><em class="nav-arw sqico-rarrow" id="rarrow'+this.id+'" prop="sqicorarrow"></em></div>'},updateDotsHtml:function(){var t=this.getDotsHtml();this.componenthtml+=t,this.componentcontainer=$(this.componenthtml),this.dotscontainer=this.componentcontainer.find('[prop="dotsparent"]')},getDotsHtml:function(){if(1===this.sliderlength)return"";for(var t='<div class="hide-buble" id="dot'+this.id+'" prop="activedots"><div class="more-buble mT15 mB10" prop="dotsparent">',i=0;i<this.sliderlength;i++){t+='<em prop="activedots" class="'+(0===i?"sel":"")+'" index="'+i+'"></em>'}return t+="</div></div>"},getComponentContainer:function(){return this.componentcontainer||this.checkAndUpdateWidgetContainer(),this.componentcontainer},checkAndUpdateWidgetContainer:function(){this.componentcontainer=this.chatdiv.find($("#cmpnt"+this.id)),this.dotscontainer=this.componentcontainer.closest(".msgbx").find('[prop="dotsparent"]'),this.faddingtime=350},updateSliderIndex:function(t,i){this.curindex=t;var e=this.getComponentContainer(),s=e.find('[prop="carouselcontainer"]')[0].offsetWidth,n=e.find('[prop="imgslider"]')[0],r=n&&n.offsetWidth,d=parseInt(n&&getComputedStyle(n).marginRight),a=$Widget.isRtl(),o=0;if(o=-(r*t+t*d),o=a?-o:o,this.curindex===this.data.length-1){var l=s-r;o+=a?-l:l}e.find('[prop="slidercont"]').css("transform","translateX("+o+"px)"),this.updateDotsIndex()},updateDotsIndex:function(){this.sliderlength<=5||this.curindex<=3?this.setDotsFrontView():4<this.sliderlength-this.curindex?this.setDotsMiddleView():this.setDotsEndView()},setDotsFrontView:function(){var t=this.dotscontainer;5<=this.sliderlength&&(t.css("left","0px"),t.parent().addClass("hidebuble-small"),this.setselectedDot(!0),t.find('[index="5"]').addClass("size2").siblings('[index="6"]').addClass("size1")),this.setselectedDot()},setDotsMiddleView:function(){var t=this.dotscontainer;this.setselectedDot(!0);var i=this.curindex;t.find('[index="'+(i-2)+'"]').addClass("size2").siblings('[index="'+(i-3)+'"]').addClass("size1").siblings('[index="'+(i+2)+'"]').addClass("size2").siblings('[index="'+(i+3)+'"]').addClass("size1"),this.setAndUpdateDotsPosition()},setDotsEndView:function(){this.setAndUpdateDotsPosition(),this.setselectedDot(!0),this.dotscontainer.find('[index="'+(this.sliderlength-6)+'"]').addClass("size2").siblings('[index="'+(this.sliderlength-7)+'"]').addClass("size1")},setAndUpdateDotsPosition:function(){var t=this.sliderlength-this.curindex<4?12*(this.sliderlength-7):12*(this.curindex+1-4);t&&this.dotscontainer.css("left","-"+t+"px")},setselectedDot:function(t){var i=this.dotscontainer;if(t)return i.find("em").removeClass("sel size2 size1"),void i.find('[index="'+this.curindex+'"]').addClass("sel");i.find("em").removeClass("sel").siblings('[index="'+this.curindex+'"]').addClass("sel")},bindEvent:function(){$(this.chatdiv).off("click.carousel","#bot_widget"+this.id).on("click.carousel","#bot_widget"+this.id,function(t){this.handleEvents(t)}.bind(this)),$(this.chatdiv).off("click.carousel","#dot"+this.id).on("click.carousel","#dot"+this.id,function(t){this.handleDotsEvent(t.target)}.bind(this))},getElemFromIndex:function(t){return this.getComponentContainer().find('[data-index="'+t+'"]')},handleDotsEvent:function(t){var i=parseInt($(t).attr("index"));if(!isNaN(i)){this.checkAndUpdateWidgetContainer();var e=this.chatdiv.find("#rarrow"+this.id),s=this.chatdiv.find("#larrow"+this.id);this.getElemFromIndex(this.curindex).removeClass("currimg"),this.getElemFromIndex(i).addClass("currimg"),s.show(),e.show(),0===i?s.hide():i===this.sliderlength-1&&e.hide(),this.updateSliderIndex(i)}},handleEvents:function(t){var i=$(t.target),e=i.attr("prop");this.checkAndUpdateWidgetContainer(),"sqicorarrow"===e||"sqicolarrow"===e?this.updateContainer(i):"ctacontainer"!==e&&"callback"!==e||(i="callback"===e?i.closest('[prop="ctacontainer"]'):i,this.handleAction(i))},updateContainer:function(t){var i=t.attr("prop");this.updateArrow(t);var e=0;"sqicorarrow"===i?(e=this.getNextElemIndex(),this.updateSliderIndex(e,"right"),this.getElemFromIndex(e-1).removeClass("currimg")):(e=this.getPrevElemIndex(),this.updateSliderIndex(e,"left"),this.getElemFromIndex(e+1).removeClass("currimg")),this.getElemFromIndex(e).addClass("currimg")},updateArrow:function(t){(this.getNextElemIndex()===this.sliderlength-1&&t.hasClass("sqico-rarrow")||0===this.getPrevElemIndex()&&t.hasClass("sqico-larrow"))&&t.hide(),t.prev().show(),t.next().show()},getNextElemIndex:function(){return this.curindex+1>=this.sliderlength?0:this.curindex+1},getPrevElemIndex:function(){return this.curindex-1<0?this.sliderlength-1:this.curindex-1},handleAction:function(t){var i=t.attr("data-val"),e=this.data[this.curindex],s=e.actions[parseInt(t.attr("index"))],n=s.label,r=s.name,d=this.data[this.curindex].id;if("undefined"!=i)$Support.handleWidgetCustomAction(dataval,{name:r,element_id:d});else if("undefined"!=n){var a=e.title;this.callback({msg:a+" - "+n,id:this.id,type:"multiple-product",element:t,config:this.userconfig,value:{action:{label:n,name:r},element:{title:a,id:e.id}}})}}},{init:function(t,i){t.elements?new("single-product"===t.type?e:s)(t,i).populateLayout():t.callback("",i)}}}();var ZSIQDropdown=function(){var t=function(e){this.data=e,this.standalonedropdown=e.standalonedropdown,this.ismultiselect=e.ismultiselect,this.deSelectCallback=e.deSelectCallback,this.maxlimit=e.maxlimit,this.numberofselection=0,this.selectcallback=e.callback||function(){},this.deselectcallback=e.deselectcallback||function(){},this.default_select=e.default_select,this.allowdefaultselect=null==e.allowdefaultselect||e.allowdefaultselect};return t.prototype={render:function(){this.populateList(),!this.standalonedropdown&&this.populateHeader(),this.populateOptionContainer(),this.header=this.data.element.find(".drop_hdr"),this.listdiv=this.data.element.find(".popup_list"),this.searchinput=this.data.element.find("#popupsearch"),this.setEvents(),this.standalonedropdown&&this.default_select&&this.listdiv.find('[data-key="'+this.default_select.key+'"]').trigger("click")},populateHeader:function(e){var t=this.default_select.key;this.data.element.append('<div class="drop_hdr" id="dropdownheader"><span class="txtelips sbold" data-key="'+t+'" title="'+t+'">'+t+'</span><em class="sqico-darrow"></em></div>')},populateList:function(){var e="";for(var t in this.data.options){var i=this.data.options[t],a=i.key,s=i.desc?"":"dn",l=i.src?'<span class="book-prof-div prof-titl" proptype="info"><img src='+i.src+' class="book-prof-div prof-titl"></span>':"";e+='<div class="popup_li" evetype="listdiv" data-key="'+a+'" data-val="'+getEncodedText(i.val)+'" data-desc="'+getEncodedText(i.desc||"")+'">'+l+'<div class="flexG mL5" proptype="info"><div class="sbold dd-list" proptype="info">'+getEscapedText(i.val)+"</div><p class="+s+">"+getEscapedText(i.desc)+"</p></div><em>"+(i.subval||"")+"</em></div>",a!=this.data.selected&&"true"!=i.selected||(this.default_select=i)}this.default_select=this.default_select?this.default_select:this.allowdefaultselect?this.data.options[0]:"";var d=this.default_select,o=!this.standalonedropdown&&d?'<div class="popup_li" id="selectedval" data-key="'+d.key+'">'+d.val+"<em>"+(d.subval||"")+"</em></div>":"",n='<div class="ppup_srcmain"><em class="sqico-search"></em><input type="text" id="popupsearch" placeholder="'+LSResource.getRealValue(this.data.placeholder)+'"><em class="sqico-close" puprose="closedropdown"></em></div>';this.data.search_allowlimit&&this.data.options.length<this.data.search_allowlimit&&(n="");var c='<div class="popup_list '+(this.data.addclass||"")+'" id="dropdownlist">'+n+'<div class="mT10 popup_src_ul"><div class="curnt_val"><div class="c999 mL5">'+(LSResource.getRealValue(this.data.currentlist_header)||"")+"</div>"+o+'</div><div class="select_val"><div class="mB5 c999 mL5">'+(LSResource.getRealValue(this.data.list_header)||"")+"</div>"+e+"</div></div></div>";this.data.element.append(c)},populateOptionContainer:function(){this.data.optioncontainer&&this.data.optioncontainer.append(this.optionholder=$('<div prop="selvalues" class="cmpnt-optn-list"></div>'))},setEvents:function(){var s=this;this.header.on("click",function(e){s.clearSearch(),$(this).parent().find(".popup_list").toggle();var t=s.default_select;s.listdiv.find("#selectedval").attr("data-key",t.key).html(t.val+"<em>"+(t.subval||"")+"</em>"),$Clickoutside.bindclick(function(){s.listdiv.hide()},"dropdownlist","dropdownheader",!0,e),$("#popupsearch").focus()}),this.listdiv.on("click","[evetype]",function(e){var t=$(this);if(t.hasClass("popup_li")){var i=t.attr("data-key");if(s.ismultiselect)return void s.handleMultiSelect(t);s.standalonedropdown&&s.addTickForSelection(s.listdiv.find("[data-key="+i+"]")),s.setSelectedObj(t.attr("data-key"),t.attr("data-val"));var a=s.default_select.key;s.header.find(".txtelips").attr("data-key",a).text(a).attr("title",a),s.listdiv.hide(),s.triggerCallBack({key:i,val:t.attr("data-val"),desc:t.attr("data-desc")},"select")}}),this.searchinput.on("keyup",function(){s.handleSearch()}),this.optionholder&&this.optionholder.on("click",function(e){var t=$(e.target);"deselect"==t.attr("prop")&&s.handleMultiSelect(t,!0)}),this.listdiv.find('[puprose="closedropdown"]').on("click",function(){s.listdiv.hide()})},handleMultiSelect:function(e,t){var i=e.hasClass("sel")||t?"deselect":"select";if(!(("deselect"!=i&&this.numberofselection+1)>this.maxlimit)){var a=e.attr("data-key"),s={key:a,val:e.attr("data-val")};this.updateSelectionInOptionHolder(s),this.toggleListClass(this.listdiv.find("[data-key="+a+"]")),this.triggerCallBack(s,i)}},toggleListClass:function(e){e.toggleClass("sel"),e.find("em").toggleClass("cmpnt-mul-optn sqico-tick")},triggerCallBack:function(e,t){({select:function(){this.numberofselection++,this.selectcallback(e)}.bind(this),deselect:function(){this.numberofselection--,this.deselectcallback(e)}.bind(this)})[t]()},addTickForSelection:function(e){var t=this.listdiv.find("[data-key="+this.default_select.key+"]");t.removeClass("sel"),t.find("em").removeClass("cmpnt-mul-optn sqico-tick"),e.addClass("sel"),e.find("em").addClass("cmpnt-mul-optn sqico-tick")},updateSelectionInOptionHolder:function(e){if(this.optionholder){var t=this.optionholder.find("[data-key="+e.key+"]");if(0<t.length)t.remove();else{var i=getEncodedText(e.key),a=getEncodedText(e.val);this.optionholder.append('<div class="dropdownbtn" data-key="'+i+'">'+a+'<em class="sqico-close drpdownclose" title="Close" prop="deselect" data-key="'+i+'" data-val="'+a+'"></em></div>')}}},setSelectedObj:function(e,t){for(var i in this.data.options){var a=this.data.options[i];if(a.key==e&&a.val==t){this.default_select=this.data.options[i];break}}},handleSearch:function(){var i=this.searchinput.val().toLowerCase().replace(/ /g,""),e=this.listdiv;if(e.find(".popup_src_emty").remove(),i){e.find(".curnt_val").hide(),e.find(".select_val div").hide();var a=!1;e.find(".select_val").find(".popup_li").each(function(){var e=$(this),t=e.find('[proptype="info"]');-1!=t.find('[proptype="info"]').text().toLowerCase().replace(/ /g,"").indexOf(i)?(e.show(),t.show(),a=!0):(e.hide(),t.hide())}),a?e.find(".select_val").show():this.handleEmpty()}else this.clearSearch()},clearSearch:function(){var e=this.listdiv;e.find(".curnt_val").show(),e.find(".select_val").show(),e.find(".select_val div").show(),e.find(".popup_src_emty").remove(),this.searchinput.val("")},handleEmpty:function(){var e=this.listdiv;e.find(".curnt_val").hide(),e.find(".select_val").hide(),e.find(".popup_src_ul").append('<div class="popup_src_emty"><div class="c666 lH20">'+LSResource.getRealValue("common.searchnotfound")+'</div><div class="lH20">“'+getEncodedText(this.searchinput.val()||"")+"”</div></div>")}},{init:function(e){new t(e).render()}}}();var Dropdowncreator=function(){var i=function(e,t){this.options=e.options,this.callback=e.callback,this.select_label=e.select_label,this.componentid=t,this.userconfig=e,this.chatid=e.chatid,this.contentdiv=ZSIQTranscript.getChatWindowOBJ(this.chatid).contentdiv,this.placeholder=e.placeholder,this.minselection=e.min_selection,this.maxselection=e.max_selection,this.allowmultiselect=e.multiple,this.allowdefaultselect=null==e.allow_default_select||e.allow_default_select,this.selitemarr=[]};return i.prototype={populateDropDown:function(){var e=$Widget.getLayout();e=(e=(e=e.replace(/{BOT_WIDGET}/g,this.getInputHtml())).replace(/{CLASSNAME}/g,"botsselect")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(e),this.dropdowncontainer=$("#bot_widget"+this.componentid),this.optioncontainer=this.dropdowncontainer.find('[prop="selvalues"]'),this.bindEvent(),this.handleDropDown()},getInputHtml:function(){return'<div class="field_main posrel teldrop sbold" field-type="dropdown" id="dropdownheader"><div id="sqico-cdrpdwn" class="dropdown mT15 sqico-drpdwn siq-dropdown zindrp drop_hdr" type="selectbox" ><a href="javascript:;" id="dropheader">'+(this.select_label||"")+'</a></div></div><div prop="optionholder"></div><div class="compnt-btn cur-non" id="cnfmsel" prop="saveval">'+LSResource.getRealValue("common.confirm")+"</div>"},handleDropDown:function(){var e=$("#bot_widget"+this.componentid);ZSIQDropdown.init({options:function(e){for(var t=e.length,i=[],l=0;l<t;l++){var n=e[l],o=n.selected?"true":"false";i.push({key:n.value,val:n.label,selected:o})}return i}(this.options),element:e.find('[field-type="dropdown"]'),placeholder:this.placeholder,callback:this.handleSelectItem.bind(this),chatid:this.chatid,placeholder:this.placeholder||LSResource.getRealValue("ne.message.choose"),standalonedropdown:!0,ismultiselect:this.allowmultiselect,deselectcallback:this.deSelectItem.bind(this),optioncontainer:e.find('[prop="optionholder"]'),maxlimit:this.maxselection,allowdefaultselect:this.allowdefaultselect})},bindEvent:function(){var e=this;this.dropdowncontainer.find('[prop="saveval"]').off("click.drpdwn").on("click.drpdwn",function(){e.handleConfirm(this)})},deSelectItem:function(t){this.selitemarr=this.selitemarr.filter(function(e){if(e.value!=t.key)return e}),this.selitemarr.length<this.minselection&&this.dropdowncontainer.find('[prop="saveval"]').removeClass("btn-enbl").addClass("cur-non")},handleConfirm:function(e){for(var t=[],i=this.selitemarr.length,l=0;l<i;l++)t.push(this.selitemarr[l].label);t=t.join(", "),this.callback({type:"drop-down",msg:t,id:this.componentid,value:this.selitemarr,element:this.dropdowncontainer,config:this.userconfig,chatid:this.chatid})},handleSelectItem:function(e){this.allowmultiselect?this.handleMultiSelectItem(e):(this.selitemarr=[{value:e.key,label:e.val}],this.enableSubmitButton(),this.dropdowncontainer.find("#dropheader").html(e.val))},handleMultiSelectItem:function(e){this.selitemarr.push({value:e.key,label:e.val}),this.selitemarr.length==this.minselection&&this.enableSubmitButton()},enableSubmitButton:function(){this.dropdowncontainer.find('[prop="saveval"]').addClass("btn-enbl").removeClass("cur-non")}},{init:function(e,t){e.options?new i(e,t).populateDropDown():e.callback("",t)}}}();var ZSIQFileUpload=function(){var v,g,h=[],_=function(){parent_window=$Widget.isPreview()?window:window.parent,g=parent_window.document.body},t=function(){var e=$Widget.getFileUploadHtml(v.label),i=$Widget.getLayout();i=(i=(i=i.replace(/{BOT_WIDGET}/g,e)).replace(/{CLASSNAME}/g,"bot-locatn")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(i),$("#zsiqfileinput").on("change",function(e){ZSIQFileUpload.handleFileUpload(this,e),this.value=""})},w=function(){var e=v?'(<span class="zsiqfcount">0</span>/'+v.max+")":"",i=v&&v.allowed_formats?v.allowed_formats:[],t=i.length?'<span class="zsiq-sfiles siqico-help zsiq-flex">'+LSResource.getRealValue("common.supportedfiles")+"<span>"+i.join(", ")+"</span></span>":"",a='<div class="salesiq-overlay zsiq-overlay '+(($Widget.isPreview()?window.parent.IS_RTL_SUPPORTED:($Support.EmbedObj||{}).isRtlLang)?"zsiq-rtl":"")+'" id="zsiqfileupload_body"><div class="cmpnt-cal-wrap"><div class="cmpnt-calndr"><em class="siqico-close" data-target="close"></em><header class="calndr-head"><span class="siqico-share zsiq-lH22 zsiq-flex_GS0 zsiq-sharewith">'+LSResource.getRealValue("file.sharewith",getEscapedText(window.ZSIQConversationManager?ZSIQConversationManager.getcurrchatwinobj().attendername:""))+e+'</span><div class="zsiq-fup">'+t+'<div class="calndr-sedulbtn zsiq-flex_GS0" data-target="zsiqsendfiles">'+LSResource.getRealValue("common.send")+'</div></div></header><div class="zsiq-overlaymain" id="zsiq-overlaymain"></div><em class="siqico-plus zsiq_flexM"><input name="file1" type="file" data-target="zsiqattachment" multiple="" size="1" documentclick="clearFileInput"></em></div></div></div>';$(g).append(a),n()},n=function(){$(g).find('[data-target="zsiqsendfiles"]').on("click",l),$(g).find('[data-target="zsiqattachment"]').on("change",function(e){ZSIQFileUpload.handleFileUpload(this,e)}),$(g).find('[data-target="close"]').on("click",e)},e=function(){$(g).find("#zsiqfileupload_body").remove(),$("#zsiqfileinput").attr("value",""),h=[]},z=function(){var e=$(g),i=e.find("#zsiq-overlaymain"),t=e.find(".zsiq-filemain").length;i.removeClass("zsiq_flexM").removeClass("zsiq_hideclose"),t<=2&&i.addClass("zsiq_flexM"),1==t&&i.addClass("zsiq_hideclose")},q=function(e){if(!v)return!0;var i=e.name,t=(-1!=i.indexOf(".")?i.split(".").pop():"").toLowerCase();return-1!=v.allowed_formats.indexOf(t)},x=function(e,i){$(g).find("#zsiq-overlaymain").append('<div class="zsiqerrorpopup"><div class="zsiqerrorpopup_sub"><em></em><span>'+e+"</span></div></div>"),i=i||4e3,setTimeout(function(){$(g).find(".zsiqerrorpopup").remove()},i)},y=function(){$(g).find(".zsiqfcount").text(h.length)},S=function(){$(g).find("#zsiqfileupload_body").remove(),h=[]},d=function(e){var a=new FormData;return $.each(e,function(e,i){if(Array.isArray(i))for(var t=0;t<i.length;t++)a.append(e,i[t]);else a.append(e,i)}),a},b=function(e){if(($Support.EmbedObj||{}).whitelisted_attachements){var i=e.name,t=(-1!=i.indexOf(".")?i.split(".").pop():"").toLowerCase();if(-1==["avi","mp4","png","gif","jpeg","pdf","wmv","mov","jpg","jpe","jfif"].indexOf(t))return!1}return!0},s=function(){for(var e=[],i={},t=0;t<h.length;t++){var a=h[t];e.push(a.file),i[a.file.name]={comment:a.comment||""}}return{files_array:e,comment_obj:i}},o=function(e){var i=[];for(var t in e)i.push(e[t].id),ZSIQTranscript.updateTranscript({html:ZSIQTranscript.getTranscript(a(e[t]),!1,(new Date).getTime())});$Widget.setMetaData({type:"file",value:i.join(",")}),$("body").find("[input-card]").remove(),$Support.sendMessage()},a=function(e){return{dname:"You",isvisitor:!0,msg:{extn:e.contenttype,type:e.contenttype,url:e.url,content:e.contenttype,att_type:"chat_attachment",fName:e.name,attachment_id:e.id,comment:e.contenttype.comment,fileId:e.id},previoussender:!0,file:{url:"https://"+window._SERVERURL+e.url,fName:e.name,comment:e.comment,ispreview:!0},mode:"att",att_type:"chat_attachment"}},l=function(){if(!(0!=$(g).find(".zsiq-errorcmt").length||v&&v.min&&v.max&&(h.length<v.min?(x(LSResource.getRealValue("file.minimum.error",""+v.min)),1):h.length>v.max&&(x(LSResource.getRealValue("file.maximum.error",""+v.max)),1)))){var e,i;if($Widget.isPreview()){var t=s();return window.store.dispatch("botmodulestore/invokeBotFileUpload",{params:d({files:t.files_array,comments:JSON.stringify(t.comment_obj)}),callback:o,id:window.store.state.botstore.botDetail.id}),void S()}if(v)return e=$Support.getprefixURL()+"/visitor/v2/"+_SCREENNAME+"/conversations/"+ZSIQConversationManager.getcurrchatwinobj().visitorID+"/messages",i={file:(t=s()).files_array,comments:JSON.stringify(t.comment_obj),session_id:LSMessanger.getSid(),att_type:"chat_attachment"},r(i,i,e),void S();for(var a=0;a<h.length;a++){var n=h[a];i={file:n.file,client_message_id:(new Date).getTime()+a,timezone_offset:-1*(new Date).getTimezoneOffset()*6e4,session_id:LSMessanger.getSid(),uts_session_id:$Support.getParent().$UTSHandler.getUTSSID(),media_id:n.media_id,att_type:n.att_type||"chat_attachment"},n.comment&&(i.comment=n.comment),r(n,i,e)}S()}},r=function(e,t,i){var a=window.ZSIQConversationManager?ZSIQConversationManager.getcurrchatwinobj():{},n=e.file||e.files,s=t.client_message_id||(new Date).getTime(),o={progress:function(e,i){$UI.showUploadProgress({fileobj:n,prgval:e,msgid:i,comment:t.comment,att_type:t.att_type,reply_to:a.msgreply_to},a.chatID)},complete:function(e){r()},success:function(){v&&$Support.removeInputWidget(a.contentdiv),r()}},l=a.msgreply_to?{replyurl:"/"+a.msgreply_to.msguid+"/reply"}:"";function r(){$("#zsiqfileinput").remove(),$UI.hideUploadProgress(s),$Support.Util.handleCallbacks("chat.file",{}),$Support.checkAndCloseEmbed(a,t.att_type)}CommonUtil.v2handleFileUpload({callbacks:o,formdata:d(t),type:n.type,msgid:s,url:i},l),delete a.msgreply_to},R=function(e,i){this.file=e,this.index=i,this.config=v,this.init()};return R.prototype={init:function(){this.populatePreview()},populatePreview:function(){var e=getEscapedText(this.file.name),i='<div class="zsiq-filemain" data-index="'+this.index+'"><div class="zsiq-filename zsiq-elips" title="'+e+'">'+e+'</div><div class="zsiq-file-thub"> <em class="siqico-close"></em> </div><div class="zsiq-filecmtmain"><textarea placeholder="'+LSResource.getRealValue("common.comment.placeholder")+'"></textarea><span class="zsiq-filecmt-cunt"></span></div></div>';$(g).find(".zsiq-overlaymain").append(i),this.parent=$(g).find('[data-index="'+this.index+'"]'),this.handleEvents(),this.setPreview()},updateIndex:function(e){this.index=e,this.parent.attr("data-index",e)},handleEvents:function(){var n=this,e=function(e){var i=$(e),t=i.val(),a=i.parent();a.removeClass("zsiq-errorcmt").find(".zsiq-filecmt-cunt").text(t.length+"/150"),150<t.length?a.addClass("zsiq-errorcmt"):h[n.index].comment=t};$(g).find('[data-index="'+this.index+'"]').find("textarea").on("keyup",function(){e(this)}).on("blur",function(){$(this).val().length&&e(this)}).focus()},setPreview:function(){var e=this.file.type.toLowerCase(),i=this.parent.find(".zsiq-file-thub");if(-1!=e.indexOf("image/"))if(-1!=["image/svg+xml","image/heic","image/heif","image/vnd.adobe.photoshop"].indexOf(e))i.append('<em class="zfile-ico siqico-img"></em>');else{var t=new FileReader;t.onload=function(e){i.append('<img src="'+e.target.result+'"/>')},t.readAsDataURL(this.file)}else{i.append('<em class="zfile-ico siqico-'+function(e){e=e.toLowerCase();var i={doc:["doc","docx","odt","msword"],excel:["xls","xlsx","csv","ods"],powerpoint:["ppt","pptx","odp"],txt:["txt"],pdf:["pdf"],zip:["zip","rar"],exe:["ext","exe","bat"],img:["svg","tiff","raw","webp","ico","fav"],code:["html","js","java","css","less","xml","py","vim","json","jsp"],audiofile:["wav","mp3","aac","ogg"],videofile:["mp4","mov","avi","webm","mpg","3gp"]};for(var t in i)if(-1!=i[t].indexOf(e))return t;return"unfile"}(this.file.name.split(".").pop())+'"></em>')}i.find(".siqico-close").on("click",function(){var e=$(this).parents(".zsiq-filemain"),i=parseInt(e.attr("data-index"));h.splice(i,1);for(var t=i;t<h.length;t++)h[t].instance.updateIndex(t);e.remove(),z(),y()})}},{init:function(e,i){v=e,_(),t()},handleFileUpload:function(e,i){_();var t=$(e)[0],a=t.files,n=a.length;if(0!=n)if(52428800<function(e){for(var i=0,t=0;t<h.length;t++)i+=h[t].file.size;if(e)if(null!=$(e).attr("multiple")){var a=e.files.length;for(t=0;t<a;t++)i+=e.files[t].size}else i=e.files[0].size;return i}(t)){var s=LSResource.getRealValue("filetransfer.file_size_greater","50MB");0==$(g).find("#zsiqfileupload_body").length?$UI.showBanner(s,!0):x(s)}else{!$(g).find("#zsiqfileupload_body").length&&w();var o=!1,l=h.length;if(!(v&&n+l>v.max)){for(var r=0;r<n;r++){var d=a[r];if(d.type=d.type.toLowerCase(),"image/svg+xml"!=d.type&&b(d))if(q(d)){var c=new R(d,h.length);h.push({file:d,instance:c}),y()}else o=!0;else{if(n+l==1){var p=LSResource.getRealValue("fileupload.invalid");if($Widget.isPreview())return void x(p);ZSIQConversationManager.getcurrchatwinobj().showBanner(p,!0);continue}x(LSResource.getRealValue("filesupload.invalid.ignore"))}}if(o){var f,m=v.allowed_formats.concat([]);if(1==m.length)f=LSResource.getRealValue("singlefile.unsupport.error",m[0]);else{var u=m.pop();f=LSResource.getRealValue("file.unsupport.error","$UNSUPFILE,"+u).replace("$UNSUPFILE",m.join(", "))}x(f)}return!o&&!h.length&&S(),i.preventDefault(),z(),!1}x(LSResource.getRealValue("file.maximum.error",""+v.max))}},getFiles:function(){return h},handleVoicenoteUpload:function(e,i,t,a){h.push({file:i[0],att_type:t,media_id:a}),l()},closeFilePreview:e,isWhitelistedFileType:b,destroyBotConfig:function(){v=void 0}}}();var $ZSIQBookings=function(){var i=function(e,t){this.chid=e.chatid,this.chatobj=ZSIQTranscript.getChatWindowOBJ(this.chid),this.visitorid=this.chatobj.visitorID,this.serviceIDs=e.service_ids||[],this.staffIDs=e.staff_ids||[],this.msguid=e.msguid,this.inviteobj=e.inviteobj,this.card_iconcls="sqico-calendar1",this.status=e.booking_card&&e.booking_card.status,this.booking_id=e.booking_card&&e.booking_card.booking_id,this.preselectedfield=e.preselectedfield,this.formatted_bookingtime=e.formatted_time,this.disabled=e.disabled,this.compid=t};return i.prototype={getIntegInfo:function(){1==this.serviceIDs.length?(this.selected_service={key:this.inviteobj.id,val:this.inviteobj.name},this.sel_serviceobj=CommonUtil.deepSearchObjByID({arr_val:$ZSIQBookinghandler.getServiceList(),searchval:this.selected_service.key,searchkey:"id"}),this.card_title=this.inviteobj.name,this.preselectedfield&&(this.selected_staff=this.preselectedfield,this.sel_staffobj=CommonUtil.deepSearchObjByID({arr_val:$ZSIQBookinghandler.getStaffList(),searchval:this.selected_staff.key,searchkey:"id"}))):1==this.staffIDs.length&&(this.selected_staff={key:this.inviteobj.id,val:this.inviteobj.name},this.sel_staffobj=this.inviteobj,this.card_title=$ZSIQProfilePic.init({src:this.inviteobj.image_url,name:this.inviteobj.name,custom_cls:"prof-titl"}),this.card_iconcls="",this.preselectedfield&&(this.selected_service=this.preselectedfield,this.sel_serviceobj=CommonUtil.deepSearchObjByID({arr_val:$ZSIQBookinghandler.getServiceList(),searchval:this.selected_service.key,searchkey:"id"}))),this.getStaffServiceList(),this.checkAndRenderBookingCard()},checkAndRenderBookingCard:function(){var e={canceled:function(){this.handleAppointementPostCard({id:this.booking_id}),this.handlePostCancelAppointment()}.bind(this),booked:function(){this.handleAppointementPostCard({id:this.booking_id})}.bind(this),rescheduled:function(){this.handleAppointementPostCard({id:this.booking_id}),this.handlePostRecheduleAppointment()}.bind(this),completed:function(){this.handleAppointementPostCard({id:this.booking_id}),this.handleCompleteAppointment()}.bind(this)};this.renderBookingCard(),"function"==typeof e[this.status]&&$ZSIQBookinghandler.isbookingenabled&&!this.disabled&&e[this.status]()},renderBookingCard:function(){var e=$Widget.getLayout();e=(e=(e=e.replace(/{BOT_WIDGET}/g,this.getBookingcardHTML())).replace(/{CLASSNAME}/g,"botbtn")).replace(/{WIDGET_TYPE}/g,"input-card"),$Widget.attachHTML(e,!0),this.bindEvent()},getBookingcardHTML:function(){return!$ZSIQBookinghandler.isbookingenabled||this.disabled?"":'<div class="font14 posrel" id="bookingcard"><a><div class="cmpnt-btnurl elips sqico-calendar1" evetype="book"><em class="dib-mid btndesc elips clr-azurblu">'+$ZSIQBookinghandler.carddetails.card_button_text+"</em></div></a></div>"},bindEvent:function(){var e=this.chatobj.contentdiv.find('[data-msgid="'+this.msguid+'"]').find('[proptype="msgbx"]');$Widget.isPreview()&&(e=this.chatobj.contentdiv.find("#cmpnt"+this.compid)),$Widget.isPreview()?e.closest(".msgbx").addClass("widget-msgbx"):e.addClass("widget-msgbx"),e.find("#bookingcard").off("click.booking","[evetype]").on("click.booking","[evetype]",function(e){this.handleBookingCardEvents($(e.currentTarget))}.bind(this))},handleBookingCardEvents:function(e){var t={book:this.proceedBookingFlow.bind(this),cancel:this.cancelBooking.bind(this),reschedule:this.redcheduleBooking.bind(this)};"function"==typeof t[e.attr("evetype")]&&t[e.attr("evetype")]()},proceedBookingFlow:function(e){e||($ZSIQBookinghandler.clearDataHolder(),$ZSIQWindowOverlay.init({title:1==this.serviceIDs.length?getEscapedText(this.card_title):this.card_title,titleicon:this.card_iconcls,tooltip:(this.inviteobj||{}).name,targetelem:$Support.container.find("header"),callback:this.handleOverlayEvents.bind(this),closecallback:$ZSIQBookinghandler.clearDataHolder})),$("#overlaywrapper").append($ZSIQFormField.getFormLayout()),e&&this.formatted_bookingtime&&$("#overlaywrapper").find("#proceedbtn").removeClass("elem_disable").attr("evetype","visitorinfo");var t={service:this.serviceSelectionComplete.bind(this),staff:this.StaffSelectioComplete.bind(this)};$ZSIQBookinghandler.renderFormFields($ZSIQBookinghandler.getFormFieldIntegInfo({serviceIDs:this.serviceIDs,staffIDs:this.staffIDs},this.sel_listval),t)},cancelBooking:function(){(this.chatobj.contentdiv.find('[data-msgid="'+this.msguid+'"]').find('[proptype="msgbx"]')||this.chatobj.contentdiv.find('[msg-id="'+this.msguid+'"]').find('[proptype="msgbx"]')).find("#bookingcard").addClass("elem_disable").find('[evetype="cancel"]').text(LSResource.getRealValue("booking.loading.cancel")),$ZSIQBookinghandler.cancelAppointment({visitorid:this.visitorid,booking_id:this.booking_id&&this.booking_id.replace("#",""),msg_id:this.msguid,callback:this.handlePostCancelAppointment.bind(this)})},proceedReschedule:function(){this.formatted_bookingtime=zDatepicker.getMonthAndDateString(this.selected_date)+", "+zDatepicker.convert24To12HrString(this.selected_slot);var e=$("#overlaywrapper");e.find("#proceedbtn").text(LSResource.getRealValue("booking.loading.book")).addClass("elem_disable"),e.find('[proptype="availdays"]','[proptype="availslots"]').addClass("cur-non"),$ZSIQBookinghandler.rescheduleAppointment({visitorid:this.visitorid,booking_id:this.booking_id&&this.booking_id.replace("#",""),msg_id:this.msguid,from_time:this.selected_date+" "+zDatepicker.convert12To24HrString(this.selected_slot),callback:this.handlePostRecheduleAppointment.bind(this),errorcallback:this.handleBookError.bind(this),timezone:this.timezone})},handlePostRecheduleAppointment:function(){$Support.container.find("#cwoverlay").remove();var e=this.chatobj.contentdiv.find('[data-msgid="'+this.msguid+'"]').find('[proptype="msgbx"]');$Widget.isPreview()&&(e=this.chatobj.contentdiv.find('[msg-id="'+this.msguid+'"]').find('[proptype="msgbx"]')),e.find('[proptype="cardstatus"]').text(LSResource.getRealValue("booking.postrescheule")),e.find('[proptype="booktime"]').text(this.formatted_bookingtime)},handlePostCancelAppointment:function(){var e=this.chatobj.contentdiv.find('[data-msgid="'+this.msguid+'"]').find('[proptype="msgbx"]');$Widget.isPreview()&&(e=this.chatobj.contentdiv.find('[msg-id="'+this.msguid+'"]').find('[proptype="msgbx"]')),e.find("#bookingcard").remove(),e.find('[proptype="cardstatus"]').text(LSResource.getRealValue("av.info.cancelled")).addClass("bg-red"),e.find('[proptype="booktime"]').addClass("c729")},handleCompleteAppointment:function(){var e=this.chatobj.contentdiv.find('[data-msgid="'+this.msguid+'"]').find('[proptype="msgbx"]');e.find("#bookingcard").remove(),e.find('[proptype="cardstatus"]').text(LSResource.getRealValue("booking.complete")),e.find('[proptype="booktime"]')},redcheduleBooking:function(){$ZSIQWindowOverlay.init({title:1==this.serviceIDs.length?getEscapedText(this.card_title):this.card_title,titleicon:this.card_iconcls,tooltip:(this.inviteobj||{}).name,targetelem:$Support.container.find("header"),callback:this.handleOverlayEvents.bind(this),closecallback:$ZSIQBookinghandler.clearDataHolder}),this.renderCalender(),$("#siqoverlay").find('[evetype="preformview"]').remove()},fetchAvailability:function(e){$("#zsiqdatepicker").addClass("siq_showload posrel"),$('[proptype="title"]').text(LSResource.getRealValue("booking.loading.dates")).removeAttr("title"),$ZSIQBookinghandler.availabledates={dates:[],days:[]};var t={dates:e,service_id:this.selected_service.key,visitorid:this.visitorid,timezone:this.timezone,errorcallback:this.handleIntegDisable.bind(this)};this.selected_staff&&(t.staff_id=this.selected_staff.key),$ZSIQBookinghandler.checkAvailableDates(t)},handleIntegDisable:function(e){$ZSIQBookinghandler.integDisabledCard({msgid:this.msguid,chatdiv:this.chatobj.chatdiv}),this.chatobj.showBanner(e.message,!0)},renderCalender:function(){$ZSIQWindowOverlay.changeOverlayTitle({iconcalss:"sqico-bckarrw curp ",text:$ZSIQBookinghandler.getCalendardesc().aboutfield,callbackattr:"preformview"}),$ZSIQBookinghandler.availabledates={dates:[],days:[]},$("#overlaywrapper").html(""),$("#overlaywrapper").append('<div id="cal-parent"></div>');var e={tz:!0,type:"calendar",parentdiv:$("#overlaywrapper").find("#cal-parent"),time:!0,custom_schdulebtn:!0,dateonly:!0,availability_checker:this.fetchAvailability.bind(this),ondateclick:this.dateSelComplete.bind(this),ontzsel:function(e){this.timezone=e}.bind(this)};zDatepicker.init(e,"")},dateSelComplete:function(e){var t={date:this.selected_date=e,service_id:this.selected_service.key,visitorid:this.visitorid,timezone:this.timezone,callback:this.slotFetchComplete.bind(this),errorcallback:this.handleIntegDisable.bind(this)};this.selected_staff&&(t.staff_id=this.selected_staff.key),$ZSIQBookinghandler.fetchAvailableSlots(t)},checkEmptySlot:function(e){if(!e.length||"Slots Not Available"==e[0]){$('[data="'+this.selected_date+'"]').removeClass("availslot").addClass("busyslot");var t=$(".zb-slot-section"),i=$("#slotparent");return i.removeClass("siq_showload posrel"),t.length&&t.remove(),i.find('[proptype="availdays"]').find(".sel").addClass("busyslot"),$ZSIQWindowOverlay.handleAlertBanner(LSResource.getRealValue("booking.alreadybooked")),!0}},slotFetchComplete:function(e){this.checkEmptySlot(e)||(this.renderSlotHTML(e),$ZSIQWindowOverlay.changeOverlayTitle({iconcalss:"sqico-bckarrw curp ",text:LSResource.getRealValue("booking.chooseslot"),callbackattr:"rerendercalview"}),$("#slotparent").removeClass("siq_showload posrel"))},sortByNumbers:function(e,t){function i(e){var t=e.match(/\d+/g);return t?parseInt(t[0]):0}return i(e)-i(t)},getNumberFromStr:function(e){var t=e.match(/\d+/g);return t?parseInt(t[0]):0},renderSlotHTML:function(e){var t=$Support.container.find("#overlaywrapper"),i=this.booking_id?"proceedreschedule":"slotsave",s=$ZSIQBookinghandler.availabledates.dates.length<=4?" dn":"";t.html('<div class="h100 siq-ovrly-div" id="slotparent"><div class="textC"><em></em><em class="fw600 font15">'+zDatepicker.getMonthAndDateString(this.selected_date)+'</em></div><div class="mT15"><div class="flexC"><span class="slot-sub-hdr flexG">'+LSResource.getRealValue("booking.availdays")+'</span><span class="flexC"><em class="sqico-rarrow slot-move-btn curp left'+s+'" proptype="larrow"></em><em class="sqico-rarrow slot-move-btn curp'+s+'" proptype="rarrow"></em></span></div><div class="flexC" proptype="availdays"></div></div><div class="mT20 zb-slot-section"><div class="flexC"><span class="slot-sub-hdr flexG">'+LSResource.getRealValue("booking.availslots")+'</span></div><div class="mT5" proptype="availslots"></div><div class="save w100 dn mL0" id="proceedbtn" evetype='+i+' id="siqformsave">'+LSResource.getRealValue("booking.proceed")+"</div></div></div>");var o=[].concat($ZSIQBookinghandler.availabledates.days).sort(this.sortByNumbers),a=o.indexOf(zDatepicker.getDayStrig(this.selected_date,"dd"));$ZSIQButtons.init({options:o,targetelem:t.find('[proptype="availdays"]'),slider:!0,leftarrow:t.find('[proptype="larrow"]'),rightarrow:t.find('[proptype="rarrow"]'),preselindex:a,callback:function(e,t){$("#slotparent").addClass("siq_showload posrel");var i=$ZSIQBookinghandler.availabledates;this.dateSelComplete(i.dates[i.days.indexOf(t)]),e.parent().find(".sel").removeClass("sel"),e.addClass("sel")}.bind(this)}),$ZSIQButtons.init({options:e,targetelem:t.find('[proptype="availslots"]'),iscurvedtype:!0,callback:function(e,t){this.selected_slot=t,$("#slotparent").animate({scrollTop:$("#slotparent").prop("scrollHeight")},1e3),e.parent().find(".sel").removeClass("sel"),e.addClass("sel"),$('[proptype="availslots"]').parent().find("#proceedbtn").removeClass("dn")}.bind(this)})},getCardPreviewHTML:function(){var e=this.sel_staffobj?$ZSIQProfilePic.init({src:this.sel_staffobj.image_url,name:this.sel_staffobj.name,custom_cls:"pre-prof c888",ignorebold:!0}):"",t=$ZSIQBookinghandler.getFormattedPrice(this.sel_serviceobj);return t=t?LSResource.getRealValue("bookings.fee",t):"",'<div class="book-card-cont" proptype="previewcard"><div class="font15 elips">'+getEscapedText(this.selected_service.val)+'</div><div class="font14 zsiq-flex c666 mT10"><span class="c888">'+t+'</span></div><div class="font13 zsiq-flex mT10"><span class="sqico-calendar c888"></span><span class="book-card-time mL5">'+this.formatted_bookingtime+'</span><span class="sqico-edit_1 mL10 curP" evetype="calendar"></span></div>'+(e?'<div class="font13 zsiq-flex mT5">'+e+"</div>":"")+"</div>"},getBookingStatusCardHTML:function(e){var t=$ZSIQBookinghandler.getFormattedPrice(this.sel_serviceobj);t=t?LSResource.getRealValue("bookings.fee",t):"";var i="scheduled"!=e&&e?"booking.postrescheule":"booking.postschedule";return'<div class="wid-tag-div txtup" proptype="cardstatus">'+LSResource.getRealValue(i)+'</div><div class="mT5 font14 fw600 theme4 c000">'+getEscapedText(this.selected_service.val)+'</div><div class="mT5 font14 c888">'+t+'</div><div class="font13 zsiq-flex mT10"><span class="sqico-calendar1 c888"></span><div class="book-card-time mL5" proptype="booktime">'+this.formatted_bookingtime+"</div></div>"+(this.sel_staffobj?$ZSIQProfilePic.init({src:this.sel_staffobj.image_url,name:this.sel_staffobj.name,custom_cls:"pre-prof c888",ignorebold:!0}):"")},getBookingStatusCardbtn:function(e){return'<div class=" multi-btnurl mL0"><span class="w50 textC curP" evetype="cancel">'+LSResource.getRealValue("common.cancel")+'</span><em class="v-divider"></em><span class="w50 textC curP" evetype="reschedule">'+LSResource.getRealValue("common.reschedule")+"</span></div>"},handleAppointementPostCard:function(e){this.booking_id=e.id,this.sel_staffobj=this.sel_staffobj||CommonUtil.deepSearchObjByID({arr_val:$ZSIQBookinghandler.getStaffList(),searchval:e.staff.id,searchkey:"id"}),$Support.container.find("#cwoverlay").remove();var t=this.chatobj.chatmaindiv.find("[msg-id="+this.msguid+"]");t.find(".cmpnt-desc").html(this.getBookingStatusCardHTML()),t.find("#bookingcard").html(this.getBookingStatusCardbtn()),ZSIQTranscript.scroll()},handleOverlayEvents:function(e,t){var i={calendar:this.renderCalender.bind(this),slotsave:this.slotSelComplete.bind(this),visitorinfo:this.renderVisitorInfoForm.bind(this),proceedappointment:this.bookAppointment.bind(this),proceedreschedule:this.proceedReschedule.bind(this),preformview:this.reRenderPreFormView.bind(this),rerendercalview:this.renderCalender.bind(this)};"function"==typeof i[t]&&i[t](e)},reRenderPreFormView:function(){$("#overlaywrapper").html("");var e=this.serviceIDs.length?getEscapedText(this.card_title):this.card_title;$ZSIQWindowOverlay.changeOverlayTitle({iconcalss:this.card_iconcls,text:e}),$('[proptype="title"]').attr("title",e),this.proceedBookingFlow(!0)},slotSelComplete:function(e){$ZSIQWindowOverlay.changeOverlayTitle({iconcalss:this.card_iconcls,text:LSResource.getRealValue("booking.bookappointment")});var t=$("#overlaywrapper");this.formatted_bookingtime=zDatepicker.getMonthAndDateString(this.selected_date)+", "+zDatepicker.convert24To12HrString(this.selected_slot),$ZSIQBookinghandler.getCalendardesc().fieldtitle=this.formatted_bookingtime,t.html(""),this.proceedBookingFlow(!0),t.find("#proceedbtn").attr("evetype","visitorinfo").removeClass("elem_disable")},renderVisitorInfoForm:function(){$ZSIQWindowOverlay.changeOverlayTitle({iconcalss:"sqico-bckarrw curp ",text:LSResource.getRealValue("booking.confirmation"),callbackattr:"preformview"});var e=$Support.EmbedObj;if(e){var t=e.visitorname;ZSIQTranscript.isInValidVisitorName(t)||(this.vis_name=getEncodedText(this.vis_name||t)),this.vis_mail=this.vis_mail||e.visitoremail,this.vis_phone=this.vis_phone||e.visitorphone}var i=$("#overlaywrapper");i.prepend(this.getCardPreviewHTML()),$("#formsection").html(""),$ZSIQBookinghandler.renderVisitorInfoForm({targetelem:$("#formsection"),vis_name:this.vis_name,vis_mail:this.vis_mail,vis_phone:this.vis_phone}),i.find("#proceedbtn").attr("evetype","proceedappointment")},bookAppointment:function(){if(this.updateVisitorInfo($("#formsection")))return!1;this.updateVisitorInfo($("#formsection")),$("#overlaywrapper").find("#proceedbtn").text(LSResource.getRealValue("booking.loading.book")).addClass("elem_disable");var e={visitorid:this.visitorid,name:this.vis_name,phn_no:this.vis_phone,email:this.vis_mail,service_id:this.selected_service.key,from_time:this.selected_date+" "+zDatepicker.convert12To24HrString(this.selected_slot),time_zone:this.timezone,initiator_type:"visitor",msg_id:this.msguid,callback:this.handleAppointementPostCard.bind(this),errorcallback:this.handleBookError.bind(this)};this.selected_staff&&(e.staff_id=this.selected_staff.key),$ZSIQBookinghandler.bookAppointment(e)},handleBookError:function(e){var t=(JSON.parse(e.responseText)||{}).error;"7019"!=t.code?$ZSIQWindowOverlay.handleAlertBanner($ZSIQBookinghandler.getBookingErrorMsg(t.code)):this.handleIntegDisable(t)},updateVisitorInfo:function(e){var s=0,o=this,a={vis_mail:"ne.errorinfo.email",vis_phone:"ne.errorinfo.phone",emptyfield:"field.empty"};if(e.find("[fieldtype]").each(function(){var e=$(this),t="errfield";if(e.validateInput())o[e.attr("fieldtype")]=e.val().trim(),e.removeClass(t);else{s++;var i=e.val()?e.attr("fieldtype"):"emptyfield";e.next("span").text(LSResource.getRealValue(a[i])).removeClass("dn"),e.addClass(t)}}),0<s)return!0},integInfoFetchComplete:function(){},serviceSelectionComplete:function(e){this.selected_service=e,this.sel_serviceobj=CommonUtil.deepSearchObjByID({arr_val:$ZSIQBookinghandler.getServiceList(),searchval:this.selected_service.key,searchkey:"id"}),this.sel_listval=e.key,$("#formsection").find('[proptype="service"]').find('[proptype="valueholder"]').text(e.val).attr("title",e.val)},StaffSelectioComplete:function(e){this.selected_staff=e,this.sel_staffobj=CommonUtil.deepSearchObjByID({arr_val:$ZSIQBookinghandler.getStaffList(),searchval:this.selected_staff.key,searchkey:"id"}),this.sel_listval=e.key;var t=e.desc?getEscapedText(e.val)+', <em class="c888">'+getEscapedText(e.desc)+"</em>":getEscapedText(e.val),i=e.desc?e.val+", "+e.desc:e.val;$("#formsection").find('[proptype="staff"]').find('[proptype="valueholder"]').html(t).attr("title",i)},getStaffServiceList:function(){$ZSIQBookinghandler.getServiceAndStaffList({visitorid:this.visitorid,callback:this.integInfoFetchComplete})}},{init:function(e,t){new i(e,t).getIntegInfo()}}}(),$ZSIQBookingsDisplay=function(){var t=function(e){this.bookingdata=e,this.booking_id=e.msgobj&&e.msgobj.booking_card&&e.msgobj.booking_card.booking_id,this.bookingdetails=e.msgobj.booking_card||{},this.status=this.bookingdetails.status};return t.prototype={getBookingDetails:function(){this.booking_id?$ZSIQBookinghandler.getBookingDetails({booking_id:this.booking_id.replace("#",""),callback:this.handleBookingDetails.bind(this)}):$ZSIQBookinghandler.init(this.bookingdata)},getStatus:function(e){var t=e.status;return"cancel"==t?"canceled":"upcoming"==t?e.start_time==this.bookingdetails.from_time?"booked":"rescheduled":"completed"==t?"completed":"booked"},handleBookingDetails:function(e){var t=e.start_time.split(" "),i=this.bookingdata.msgobj.meta.service_ids?"staff":"service";this.bookingdata.msgobj.preselectedfield={key:e[i].id,val:e[i].name},this.bookingdata.msgobj.status=this.bookingdetails.status=this.getStatus(e),this.bookingdata.msgobj.formatted_time=zDatepicker.getMonthAndDateString(t[0])+" ,"+zDatepicker.convert24To12HrString(t[1]),$ZSIQBookinghandler.init(this.bookingdata)}},{init:function(e){new t(e).getBookingDetails()}}}();var $ZSIQPayment=function(){var a=function(e,t){this.chid=e.chatid,this.chatobj=ZSIQTranscript.getChatWindowOBJ(this.chid),this.visitorid=this.chatobj.visitorID,this.msguid=e.msguid,this.paymenturl=e.url,this.hostedpage_id=e.hostedpage_id,this.status=e.status,this.created_time=e.created_time,this.componenttime=t};a.prototype={renderPaymentCard:function(){var e=$Widget.getLayout();e=(e=(e=e.replace(/{BOT_WIDGET}/g,this.getPaymentcardHTML())).replace(/{CLASSNAME}/g,"botbtn")).replace(/{WIDGET_TYPE}/g,"display-card"),$Widget.attachHTML(e,!0),this.chatobj.contentdiv.find('[msg-id="'+this.msguid+'"]').find('[proptype="msgbx"]').addClass("widget-msgbx"),this.bindEvent()},getPaymentcardHTML:function(){var e=(this.chatobj.intime||this.chatobj.chatintime)>this.componenttime||"pastconv"==this.chatobj.chatstatus?"elem_disable":"";return this.status&&"fresh"!=this.status?i(this.status,this.created_time):'<div class="font14 posrel widget_fbtn '+e+'" proptype="paybtnarea"><span class="cancel" eveid="decinepay'+this.msguid+'" proptype="cancelpayreq">'+LSResource.getRealValue("common.cancel")+'</span><span class="save"><a href='+this.paymenturl+' target="_blank"> <div><em class="dib-mid elips cfff">'+LSResource.getRealValue("zc.paynow")+"</em></div> </a></span></div>"},bindEvent:function(){$(this.chatobj.chatdiv).off("click.checkout",'[eveid="decinepay'+this.msguid+'"]').on("click.checkout",'[eveid="decinepay'+this.msguid+'"]',function(e){$(e.target).text(LSResource.getRealValue("booking.loading.cancel")).addClass("elem-disable"),t({hostedpage_id:this.hostedpage_id,msguid:this.msguid,succ_callback:function(){var e={chatobj:this.chatobj,msguid:this.msguid,chid:this.chatobj.chatID,status:"customer_cancelled",time:(new Date).getTime()};$ZSIQPayment.handlePaymentStatusChange(e),$ZSIQPayment.updatePaymentStatusInStorage(e,{status:"customer_cancelled",created_time:(new Date).getTime()})}.bind(this),fail_callback:this.handleDeclinefailed.bind(this),visitorid:this.visitorid})}.bind(this))},handleDeclinefailed:function(e){if(e&&e.responseText){var t=JSON.parse(e.responseText),a=t.error&&t.error.code;if(1745==a)$ZSIQPayment.handlePaymentStatusChange({chatobj:this.chatobj,msguid:this.msguid,status:"customer_cancelled"});else{var i=1749==a?"zc.cancelerr":"bookings.service.disabled";this.chatobj.showBanner(LSResource.getRealValue(i),!0,null,2500),this.chatobj.contentdiv.find('[msg-id="'+this.msguid+'"]').find('[proptype="cancelpayreq"]').addClass("elem_disable").text(LSResource.getRealValue("common.cancel"))}}}};var t=function(e){var t=e.visitorid+"/integrations/zohocheckout/disablehostedpage",a={initiator_type:"visitor",cancelled_by:"customer",hostedpage_id:e.hostedpage_id,msg_id:e.msguid};CommonUtil.handleAjaxReq(t,a,e.succ_callback,e.fail_callback,{method:"PUT"})},i=function(e,t){var a=t?zDatepicker.getMonthAndDateString(MyDate.getConvertedObject(t,"bclient")).split(",")[1]+", "+MyDate.getHoursandMin(t,!0,"bclient"):"",i="sqico-success";return-1!=["agent_cancelled","customer_cancelled","failure"].indexOf(e)&&(i="sqico-error"),'<div class="font14 posrel card_sts"><em class="'+i+'"></em>'+LSResource.getRealValue({agent_cancelled:"zc.reqcancel",success:"zc.paid",customer_cancelled:"zc.declined",failure:"zc.failed",pending:"zc.processing"}[e]||"")+'<em class="dot"></em>'+a+"</div>"},s=function(e){e.chatobj.contentdiv.find('[msg-id="'+e.msguid+'"]').find('[proptype="paybtnarea"]').replaceWith(i(e.status,e.time))},n=function(e,t){var a=e.chid,i=$Support.formatMsgUid(e.msguid),s=$Support.getTranscriptFromSession(a)||[],n=s.length;if(n){for(var c=0;c<n;c++){var d=s[c];if(d.msguid==i){d.payment_card={status:t.status,created_time:t.created_time};break}}$EmbedManger.updateChatCache(s,!0,a)}};return{init:function(e,t){new a(e,t).renderPaymentCard()},formatAndProceedPayements:function(e,t){!t&&$Support.updateChatCache(e,"",e.chid);var a=$.extend(!0,{},e),i=a.meta,s=a.meta;a.payment_card&&(i.created_time=a.payment_card.created_time),a.meta={display_card:i,hand_off:s.hand_off,handoff_config:s.handoff_config,restart_command:s.restart_command,rollback_command:s.rollback_command};var n="",c=i.paymentpage_title;i.formatted_amount&&(i.paymentpage_title='<span class="elips flexG mR10">'+c+'</span><em class="clrG fshrink">'+i.formatted_amount+"</em>",n="flexJB flex");var d=i.paymentpage_description;if(a.msg='<div class="c333 fontB font14 '+n+'" title="'+c+'">'+i.paymentpage_title+'</div><div class="c666 mT10 font14 line-clamp line-clamp-3" title="'+d+'">'+d+"</div>",t)return a;$BotImpl.formatAndDisplay(a,"","",!0)},getPaymentStatusbtnHTML:i,handlePaymentStatusChange:s,handleLivePaymentStatus:function(e){var t=ZSIQTranscript.getChatWindowOBJ(e.chid),a=(JSON.parse(e.addldata)||{}).payment_card,i={chatobj:t,msguid:e.msguid,status:a.status,time:a.created_time};s(i),n(e,{status:a.status,created_time:a.created_time})},updatePaymentStatusInStorage:n}}();$ClickToAction=function(){var r={},m={call:{href:"tel:",key:"number"},email:{href:"mailto:",key:"email_id"},message:{href:"sms:",key:"number"}},t=function(e,a){for(var r=Object.keys(e).length,t=a&&1==r?' class="single-btn "':"",n="",l=0;l<r;l++){var c=e[l],i='<div class="cmpnt-btnurl elips" {PROPTYPE}><em class="dib-mid clr-azurblu cmpnt-cusclr">'+c.label+"</em></div>",o=m[c.type]||{},p={url:'<a rel="noopener noreferrer" href="'+c.link+'" target="_blank" prop="labelcontainer "'+t+">"+i.replace(/{PROPTYPE}/g,'prop="url"')+"</a>",client_action:'<a rel="noopener noreferrer" prop="ctacontainer" '+t+' name="'+c.name+'" data-val = "'+c.clientaction_name+'"  {BINDEVENT}>'+i.replace(/{PROPTYPE}/g,'prop="callback"')+"</a>",media_action:'<a rel="noopener noreferrer" href="'+o.href+(c.data||{})[o.key]+'"'+t+">"+i.replace(/{PROPTYPE}/g,"")+"</a>"};n+=p[c.type]||p[$.isEmptyObject(o)?"":"media_action"]}return n};return{init:function(e){r=e,function(){var e=$Widget.isPreview()?{}:$Support.getParent().$ZSIQUtil.getAPIValues()||{};e=e.clientaction||{};var a=$Widget.getLayout();a=(a=(a=(a=ZSIQTranscript.getFormatedHTML(a)).replace(/{BOT_WIDGET}/g,t(r.actions).replace(/{BINDEVENT}/g,'documentclick = "handleCta"'))).replace(/{CLASSNAME}/g,"botbtn")).replace(/{WIDGET_TYPE}/g,"display-card"),$Widget.attachHTML(a,!0)}()},getCtaHtml:t}}();PeerConnection=function(){var i,a=null,o=null,c=null,r=0,s={getScreenShareConstrains:function(){return window.webkitRTCPeerConnection&&navigator.mediaDevices&&void 0===navigator.mediaDevices.getDisplayMedia?{audio:!1,video:{mandatory:{chromeMediaSource:"desktop"}}}:window.webkitRTCPeerConnection?{audio:!1,video:!0}:{audio:!1,video:{mediaSource:"screen"}}},setcredential:function(e,n){return s.initConnection(e,n).connectionId},initConnection:function(e,n){return e=t(e,n)},getUserMedia:function(){return navigator.getUserMedia||navigator.webkitGetUserMedia||navigator.mozGetUserMedia||navigator.msGetUserMedia||null},checkScreenExtensionNeeded:function(e){if("SCREEN_SHARE"===e&&window.webkitRTCPeerConnection&&void 0===navigator.mediaDevices.getDisplayMedia)return window.addEventListener("message",function(e){s._screenShareExtnSuccsess(e)}),void MediaConnection.sendPostMessageToExtn("zoho_cliq_extn_check")},_screenShareExtnSuccsess:function(e){if(e.data.message&&"ZOHOCLIQ-EXTN-CHECK"===e.data.message.type)!0,s.getExtensionScreenId();else if(e.data.message&&"ZOHOCLIQ-SCEEN-SOURCE-ID"===e.data.message.type){var n=e.data.message.data;d.constraints.SCREEN_SHARE.video.mandatory.chromeMediaSourceId=n,mediaApi=s.getUserMedia(),navigator.mediaDevices.getUserMedia(d.constraints.SCREEN_SHARE).then(function(e){s.addLocalStream(e,"SCREEN_SHARE",i)}).catch(function(e){s.mediafailure(e)})}},getExtensionScreenId:function(){MediaConnection.sendPostMessageToExtn("zoho_cliq_get_screen_sourceId")},checkMediaPermission:function(e,n){var t=e;if(i=n,mediaApi=s.getUserMedia(),window.webkitRTCPeerConnection?window.RTCPeerConnection=webkitRTCPeerConnection:window.mozRTCPeerConnection&&(window.RTCPeerConnection=mozRTCPeerConnection),window.$Temp&&"AUDIO"==e&&(r=setTimeout(function(){$(window.parent.document).find("body").append($Temp.getMediaSetting(avimpl.getCurrentBrowerName())),clearTimeout(r)},1500)),e!=d.screenshare.toUpperCase()||void 0!==navigator.mediaDevices.getDisplayMedia)return mediaApi||e==d.screenshare.toUpperCase()?e==d.screenshare.toUpperCase()&&void 0!==navigator.mediaDevices.getDisplayMedia?(null!=typeof navigator.mediaDevices.getDisplayMedia?navigator.mediaDevices.getDisplayMedia(d.constraints[e]).then(function(e){s.addLocalStream(e,t,n)}).catch(function(e){s.mediafailure(e,!0,t)}):navigator.mediaDevices.getUserMedia(d.constraints[e]).then(function(e){s.addLocalStream(e,t,n)}).catch(function(e){s.mediafailure(e,!0,t)}),!0):void mediaApi.call(navigator,d.constraints[e],function(e){s.addLocalStream(e,t,n)},function(e){s.mediafailure(e,!0,t)}):(navigator.mediaDevices.getUserMedia(d.constraints[e]).then(function(e){s.addLocalStream(e,t,n)}).catch(function(e){mediafailure(e,!0,t)}),!1);s.checkScreenExtensionNeeded(e)},addLocalStream:function(e,n,t){clearTimeout(r),"AUDIO"==n?a=e:"SCREEN_SHARE"==n?(o=e).getVideoTracks()[0].onended=function(){MediaConnection.endConnection("screen_share")}:"VIDEO"==n&&(c=e),window.$Temp&&avimpl.closeViewMediaPermission(),"SCREEN_SHARE"==n&&ZSIQMedia.isAlreadyShared()?s.closeLocalStream("screen_share"):MediaConnection.initiateConnection(n,t)},mediafailure:function(e,n,t){switch(window.$Temp&&"AUDIO"==t&&(clearTimeout(r),avimpl.closeViewMediaPermission()),e.name){case"NotFoundError":case"DevicesNotFoundError":message=LSResource.getRealValue("av.info.microphone.notavailable");break;case"SourceUnavailableError":case"PermissionDeniedError":case"SecurityError":case"NotAllowedError":default:message=LSResource.getRealValue("av.info.microphone.blocked")}"NotAllowedError"==e.name&&window.$Temp&&"AUDIO"==t&&$(window.parent.document).find("body").append($Temp.getAskMediaPermission(avimpl.getCurrentBrowerName())),0==n&&"AUDIO"==t&&(LSDebugger.postDebugInfo("Audio Call reject by - peerconnection chatid "+i,null,null,!0),avimpl.rejectCallInvite(i,null)),window.$Temp&&n&&"AUDIO"==t&&avimpl.clear(),"AUDIO"==t&&avimpl.checkMediaPermission(message,i),"SCREEN_SHARE"==t&&ZSIQMedia.isInvite()&&ZSIQMedia.screenShareReject(),LSDebugger.postDebugInfo("Audio Call - Inside Filure media permission | PeerConnection ",null,null,!0)},closeLocalStream:function(e){"audio"==e?(a&&s.closeTracksInStream(a),o&&s.closeTracksInStream(o)):"screen_share"==e&&o&&s.closeTracksInStream(o)},closeTracksInStream:function(e){var n=e.getTracks();for(var t in n)n[t].stop()}},d={incoming:1,outgoing:2,connected:3,reconnect:4,onhold:5,accepted:6,agent:"agent",visitor:"visitor",screenshare:"screen_share",sdpConstraints:{mandatory:{OfferToReceiveAudio:!0,OfferToReceiveVideo:!1}},constraints:{AUDIO:{audio:!0,video:!1},VIDEO:{audio:!0,video:!0},SCREEN_SHARE:s.getScreenShareConstrains(),SCREEN_VIEW:{audio:!0,video:!1}}},t=function(e,n){this.chatid=e.chatid;var t=JSON.parse(e.credentials),i=new l(e.chatid,e.id,e.type,n,t.user_name,t.servers,t.token);return"AUDIO"==i._type&&(i._localStream=a),MediaConnection.addNewPeerConnection(i.referenceId,i),i},l=function(e,n,t,i,a,o,c){this.referenceId=e,this._connectionId=Math.floor(1e9*Math.random()),this._mediaId=n,this._type=t.toUpperCase(),this._localSdp=null,this._remoteSdp=null,this._isUpStream=i,this._localStream=null,this._isReconnecting=!1,this._callstatus=null,this._localIceCandidates=null,this._remoteIceCandidates=null,this._credential=c,this._userName=a,this._turnServer=o,this._mediaApi=null,this._browser=null,this._remoteCandidatePushed=!1,this._connection=null,this._reconnectInterval=null};return l.prototype={_getConfiguration:function(){var e=this._turnServer.split(","),n=this._userName,t=this._credential,i=[];return e.forEach(function(e){i.push({urls:e,username:n,credential:t})}),{iceServers:i}},_requestStream:function(e){if(this._isReconnecting)this._setRemoteDescription(e);else{this._mediaApi=s.getUserMedia();var n=this;if(n.mediaObj=e,window.webkitRTCPeerConnection?(this._browser="Chrome",window.RTCPeerConnection=webkitRTCPeerConnection):window.mozRTCPeerConnection&&(avaction.callObj.hostbrowser="Firefox",window.RTCPeerConnection=mozRTCPeerConnection),window.$Temp&&"AUDIO"==this._type&&(r=setTimeout(function(){$(window.parent.document).find("body").append($Temp.getMediaSetting(avimpl.getCurrentBrowerName())),clearTimeout(r)},1500)),!this._mediaApi&&this._type!=d.screenshare.toUpperCase())return navigator.mediaDevices.getUserMedia(d.constraints[this._type]).then(function(e){n._localStream=e,MediaConnection.replacePeerConnection(n.referenceId,n),n._isUpStream||(n.initRTCConn(!1),n._setRemoteDescription(n.mediaObj))}).catch(function(e){s.mediafailure(e,n._isUpStream,n._type)}),!1;this._type!=d.screenshare.toUpperCase()?this._mediaApi.call(navigator,d.constraints[this._type],function(e){n._localStream=e,MediaConnection.replacePeerConnection(n.referenceId,n),n._isUpStream||(n.initRTCConn(!1),n._setRemoteDescription(n.mediaObj))},function(e){s.mediafailure(e,n._isUpStream,n._type)}):n._isUpStream?null!=typeof navigator.mediaDevices.getDisplayMedia?navigator.mediaDevices.getDisplayMedia(d.constraints[this._type]).then(function(e){n._localStream=e,MediaConnection.replacePeerConnection(n.referenceId,n)}).catch(function(e){s.mediafailure(e,n._isUpStream,n._type)}):navigator.mediaDevices.getUserMedia(d.constraints[this._type]).then(function(e){n._localStream=e,MediaConnection.replacePeerConnection(n.referenceId,n)}).catch(function(e){s.mediafailure(e,n._isUpStream,n._type)}):(MediaConnection.addNewPeerConnection(n.referenceId,n),n.initRTCConn(!1),n._setRemoteDescription(n.mediaObj))}},initRTCConn:function(e){window.$Temp&&"AUDIO"==this._type&&(clearTimeout(r),avimpl.closeViewMediaPermission()),this._isUpStream?e||("AUDIO"==this._type?this._localStream=a:"SCREEN_SHARE"==this._type?this._localStream=o:"VIDEO"==this._type&&(this._localStream=c),this._connection=new RTCPeerConnection(this._getConfiguration()),MediaConnection.replacePeerConnection(this.referenceId,this),this._createOffer(!1)):this._connection=new RTCPeerConnection(this._getConfiguration()),"AUDIO"==this._type&&avimpl.addAudioElemts(this._localStream,this._type),this._getRemoteStream(this)},_createOffer:function(e){e&&(d.sdpConstraints.iceRestart=!0);var n=this._connection,t=this;e||(t._streamData=t._localStream.getTracks().forEach(function(e){"function"==typeof t._connection.addTrack?t._connection.addTrack(e,t._localStream):t._connection.addStream(t._localStream)})),n.createOffer(d.sdpConstraints).then(function(e){t._localSdp=e,t._connection.setLocalDescription(e),MediaConnection.replacePeerConnection(t.referenceId,t),MediaConnection.sendOffer(e,t._type),t._createIceCandidate(),t._connection.onicecandidate=function(e){t._localIceCandidates.push(e),MediaConnection.sendCandidate(e,t._type)},t._chekConnectionStatus(t)})},_createIceCandidate:function(){var n=this;n._localIceCandidates=[],n._connection.onicecandidate=function(e){n._localIceCandidates.push(e),MediaConnection.sendCandidate(e,n._type)}},_setRemoteDescription:function(e){var n=e.session;this._remoteSdp=n;var t=this;t._isUpStream||"AUDIO"!=t._type||(t._streamData?t._localStream.getTracks().forEach(function(e){t._streamData.replaceTrack(e)}):t._localStream.getTracks().forEach(function(e){"function"==typeof t._connection.addTrack?t._streamData=t._connection.addTrack(e,t._localStream):t._connection.addStream(t._localStream)})),t._connection.setRemoteDescription(new RTCSessionDescription(JSON.parse(n))),t._reconnectInterval&&(clearTimeout(t._reconnectInterval),t._reconnectInterval=null),t._isUpStream||t._connection.createAnswer(d.sdpConstraints).then(function(e){t._localSdp=e,t._connection.setLocalDescription(new RTCSessionDescription(e)),MediaConnection.replacePeerConnection(t.referenceId,t),MediaConnection.sendAnswer(e,t._type),t._createIceCandidate(),t._chekConnectionStatus(t),t._remoteCandidatePushed||t._pushIceCandidate()}),t._remoteCandidatePushed||t._pushIceCandidate()},_pushIceCandidate:function(){if(this._remoteIceCandidates&&0<this._remoteIceCandidates.length){for(var e in this._remoteIceCandidates){var n=this._remoteIceCandidates[e],t=new RTCIceCandidate({sdpMid:n.id,sdpMLineIndex:n.label,candidate:n.candidate});this._connection.addIceCandidate(t)}this._remoteCandidatePushed=!0}},_setIceCandidate:function(e){var n;if(n=e.candidates?JSON.parse(e.candidates):JSON.parse(e.msg.candidate),this._remoteSdp&&this._localSdp){this._remoteIceCandidates&&0<this._remoteIceCandidates.length&&!this._remoteCandidatePushed&&this._pushIceCandidate();var t=new RTCIceCandidate({sdpMid:n.id,sdpMLineIndex:n.label,candidate:n.candidate});this._connection.addIceCandidate(t)}else this._remoteIceCandidates&&0<this._remoteIceCandidates.length||(this._remoteIceCandidates=[]),this._remoteIceCandidates.push(n)},_chekConnectionStatus:function(t){t._connection.oniceconnectionstatechange=function(e){var n=t._connection.iceConnectionState;"connected"==n?((0==avimpl.reconcount||t._isReconnecting)&&avaction.callObj.sendConnectionStatus("callconnected"),avaction.callObj.sendStats(null,"call connected"),t._callstatus="connected",t._isReconnecting=!1,"AUDIO"==t._type&&avimpl.callConnected(e,t.referenceId),ZSIQMedia.clearNetworkTimer(),avaction.callObj.webrtcStatus=1):"disconnected"==n?(t._callstatus="disconnected","AUDIO"==t._type&&avimpl.showReconnect()):"failed"==n&&(t._callstatus="failed",t._remoteIceCandidates=[],t._remoteCandidatePushed=!1,t._remoteSdp=null,t._isReconnecting=!0,ZSIQMedia.checkNetwork(t.referenceId,t._mediaId))},t._connection.onconnectionstatechange=function(e){"failed"==t._connection.connectionState&&(t._callstatus="failed",t._remoteIceCandidates=[],t._remoteCandidatePushed=!1,t._remoteSdp=null,t._isReconnecting=!0,ZSIQMedia.checkNetwork(t.referenceId,t._mediaId))}},_initReconnect:function(){if(this._isReconnecting=!0,this._isUpStream){var e=this;this._reconnectInterval=setInterval(function(){e._createOffer(!0)},1e4)}},_getRemoteStream:function(e){var n=e;n._connection.onaddstream=n._connection.ontrack=function(e){avimpl.addremotestream(e,n)}}},{setcredential:s.setcredential,setRemoteDescription:s.setRemoteDescription,checkMediaPermission:s.checkMediaPermission,screenShareExtnSuccsess:s._screenShareExtnSuccsess,closeLocalStream:s.closeLocalStream}}();MediaAction=function(){var a={getObject:function(e){return"undefined"==typeof AgentCall||"agent"!==e.msg.media.mode||e.msg.media.visitoraccess?avimpl:AgentCall},init:function(e){ZSIQMedia.handleMediaUI(e),avaction.callObj=a.getObject(e);var n,t=e.msg,i=t.media;("credential"!==e.msg.cbtype&&"call_credential"!==t.operation||MediaConnection.setcredential(i,!0),"invite"!==e.msg.cbtype&&"call_initiate"!==t.operation||("audio"==i.type&&avimpl.showInvitation(i),(i.credentials||e.msg.credential)&&MediaConnection.setcredential(i,!1),n="added credential data and invitation successfully"),"accept"===e.msg.status||"call_accept"===t.operation)&&("function"==typeof MediaConnection.setActiveMediaId&&MediaConnection.setActiveMediaId(i.id),MediaConnection.getPeerConnectionObj(i.chatid,i.id).initRTCConn(!1),avaction.callObj.acceptedTime=Date.now());("reject"!==e.msg.cbtype&&"call_reject"!==t.operation||("audio"==t.type&&("function"==typeof avaction.callObj.showRejectedBanner&&avaction.callObj.showRejectedBanner(i),"function"==typeof avaction.callObj.handleUserBusy&&avaction.callObj.handleUserBusy(),MediaConnection.closePeerConnection(i.chatid,i.id),MediaConnection.clearPeerConnectionObj(i.chatid,i.id)),avaction.callObj.sendStats(e)),"candidate"===e.msg.cbtype||"call_candidates"===t.operation)&&MediaConnection.getPeerConnectionObj(i.chatid,i.id)._setIceCandidate(i);"answer"!==e.msg.cbtype&&"call_answer"!==t.operation||MediaConnection.getPeerConnectionObj(i.chatid,i.id)._setRemoteDescription(i);("end"===e.msg.status||t.operation,"offer"===e.msg.cbtype||"call_offer"===t.operation)&&MediaConnection.getPeerConnectionObj(i.chatid,i.id)._requestStream(i);"cancel"!==e.msg.cbtype&&"call_cancel"!==t.operation&&"miss"!==e.msg.cbtype&&"call_miss"!==t.operation||(MediaConnection.closePeerConnection(i.chatid,i.id),MediaConnection.clearPeerConnectionObj(i.chatid,i.id)),"invite"===e.msg.cbtype||t.operation,avaction.callObj.sendStats(e,n)}};return{init:a.init}}();MediaConnection=function(){var c,i="",r={setActiveMediaId:function(e){e},addAvObj:function(e){var n=e.chatid,t=e.id,a=e.mode;r.setAvObj(n,{media_id:t,mode:a,peerconnections:[]})},setAvObj:function(e,n){c||(c={}),c[e]=n},getAvObj:function(e){if(!c)return{};if(!e)return c;var n=c[e];return n||{}},replacePeerConnection:function(e,n){if(c){var t=[],a=c[e].peerconnections;for(var o in a){var i=a[o];i._mediaId==n._mediaId&&(i=n),t.push(i)}r.updateAvObj(e,t)}},addNewPeerConnection:function(e,n){if(c){var t=c[e],a=t.peerconnections;a||(a=t.peerconnections=[]),a.push(n),r.updateAvObj(e,a)}},updateAvObj:function(e,n){var t=c[e],a=t.media_id,o=t.mode;r.setAvObj(e,{media_id:a,mode:o,peerconnections:n})},getPeerConnectionObj:function(e,n){if(c){var t=c[e].peerconnections;for(var a in t){var o=t[a];if(o._mediaId==n)return o}}},clearAvMediaObj:function(e){var n=c;n&&(delete n[e],c=n)},clearPeerConnectionObj:function(e,n){if(c){var t=c[e].peerconnections;for(var a in t){t[a]._mediaId==n&&t.splice(a,1)}r.updateAvObj(e,t)}},setCredential:function(e,n){var t=r.getAvObj(e.chatid);0==Object.keys(t).length&&r.addAvObj(e),PeerConnection.setcredential(e,n)},sendOffer:function(e,n){var t={};t.session=CommonUtil.toJSON(e),t.type=n.toLowerCase();var a=ZSIQMedia.getCurrentMedia(t.type);i=a.connectionid,d._handleAjax("offer",t)},sendAnswer:function(e,n){var t={};t.session=CommonUtil.toJSON(e),t.type=n.toLowerCase();var a=ZSIQMedia.getCurrentMedia(t.type);i=a.connectionid,d._handleAjax("answer",t)},sendCandidate:function(e,n){var t={};if(e.candidate){t.label=e.candidate.sdpMLineIndex,t.type="candidate",t.id=e.candidate.sdpMid,t.candidate=e.candidate.candidate,candstring=CommonUtil.toJSON(t);var a={};a.candidates=candstring,a.type=n.toLowerCase();var o=ZSIQMedia.getCurrentMedia(a.type);i=o.connectionid,d._handleAjax("candidates",a)}},acceptCallInvite:function(e){var n=ZSIQMedia.getCurrentMedia(e);i=n.connectionid;var t={};t.type=e,d._handleAjax("accept",t)},endConnection:function(e,n){var t={},a=ZSIQMedia.getCurrentMedia(e);t.type=e,i=a.connectionid,r.closePeerConnection(a.chatid,i),r.clearPeerConnectionObj(a.chatid,i),d._handleAjax("end",t,function(){ZSIQMedia.handleEndConnection(e)}),"audio"==t.type&&r.clearAvMediaObj(a.chatid)},terminateConnection:function(e,n){var t={},a=ZSIQMedia.getCurrentMedia(e);t.type=e,i=a.connectionid,"reject"!=n&&"cancel"!=n||"audio"!=e||(r.closePeerConnection(a.chatid,i),r.clearPeerConnectionObj(a.chatid,i)),d._handleAjax(n,t),"audio"==t.type&&r.clearAvMediaObj(a.chatid)},initiateConnection:function(e,n){var t=ZSIQConversationManager.getChatWinObjById(n),a={};a.type=e.toLowerCase(),a.chatid=n,a.mode="visitor",a.wmsid=$Support.EmbedObj.vwmsid,a.lsuid=t.attender,a.lsid=$Support.getParent().$ZSIQWidget.getWidgetObject().lsid,avimpl.active=!0,"AUDIO"==e?d._handleAjax(null,a,avimpl.startCallSuccessCallBack):d._handleAjax(null,a)},showObj:function(){return c},toggleMute:function(e,n){if(c){var t=c[e].peerconnections;for(var a in t){var o=t[a];o._mediaId==n&&o._localStream&&(o._localStream.getAudioTracks()[0].enabled=!o._localStream.getAudioTracks()[0].enabled)}}},closePeerConnection:function(e,n){if(c){var t=c[e].peerconnections;for(var a in t){var o=t[a];o._mediaId==n&&(o._reconnectInterval&&clearTimeout(o._reconnectInterval),o._connection&&o._connection.close(),o._localStream&&r.closeTracksInStream(o._localStream),o._remoteStream&&r.closeTracksInStream(peeConn._remoteStream),PeerConnection.closeLocalStream(o._type.toLowerCase()))}r.checkAndClearScreenShareConnection(e)}},closeTracksInStream:function(e){var n=e.getTracks();for(var t in n)n[t].stop()},callReqInvite:function(e){var n={};n.type=e;var t=ZSIQMedia.getCurrentMedia("audio");i=t.connectionid,actiontype="invite",d._handleAjax(actiontype,n)},getPeerConnection:function(e,n){if(c){var t=c[e].peerconnections;for(var a in t){var o=t[a];if(o._mediaId==n)return o._connection}}},checkScreenExtensionNeeded:function(e){if("SCREEN_SHARE"===e&&window.webkitRTCPeerConnection&&void 0===navigator.mediaDevices.getDisplayMedia)return window.addEventListener("message",function(e){e.data.message&&"ZOHOCLIQ-GET-SCREEN-SOURCEID"===e.data.message.type&&(avimpl.screen_id=e.data.message.data,avaction.constraints.SCREEN_SHARE.video.mandatory.chromeMediaSourceId=avimpl.screen_id)}),void window.postMessage({requestId:"zoho_cliq_get_screen_sourceId",message:"ZOHOCLIQ-GET-SCREEN-SOURCEID"},"*")},sendPostMessageToExtn:function(e){"zoho_cliq_extn_check"==e?parent.postMessage({requestId:"zoho_cliq_extn_check",message:"ZOHOCLIQ-EXTN-CHECK"},"*"):"zoho_cliq_get_screen_sourceId"==e&&parent.postMessage({requestId:"zoho_cliq_get_screen_sourceId",message:"ZOHOCLIQ-GET-SCREEN-SOURCEID"},"*")},initReconnect:function(e,n){if(c){var t=c[e].peerconnections;for(var a in avimpl.reconnecttime=avimpl.starttime,t){var o=t[a];o._mediaId==n&&o._initReconnect()}}},checkAndClearScreenShareConnection:function(e){if(c){var n=c[e].peerconnections;for(var t in n){var a=n[t];a&&"SCREEN_SHARE"==a._type&&(a._connection&&a._connection.close(),a._localStream&&r.closeTracksInStream(a._localStream),a._remoteStream&&r.closeTracksInStream(peeConn._remoteStream),a._reconnectInterval&&clearInterval(a._reconnectInterval),PeerConnection.closeLocalStream(a._type.toLowerCase()),a._reconnectInterval&&clearTimeout(a._reconnectInterval))}}}},d={_handleAjax:function(e,n,t){var a=_SCHEMA+"://"+_EMBEDSERVERURL+"/visitor/v2/"+_SCREENNAME+"/media";e&&(a+="/"+i+"/"+e),$.ajax({url:a,type:"POST",data:n,dataType:"json",success:function(e){t&&t(e)}})}};return{addAvObj:r.addAvObj,replacePeerConnection:r.replacePeerConnection,addNewPeerConnection:r.addNewPeerConnection,getPeerConnectionObj:r.getPeerConnectionObj,setcredential:r.setCredential,avMediaObj:r.avMediaObj,sendOffer:r.sendOffer,sendAnswer:r.sendAnswer,sendCandidate:r.sendCandidate,setActiveMediaId:r.setActiveMediaId,acceptCallInvite:r.acceptCallInvite,handleAjax:d._handleAjax,initiateConnection:r.initiateConnection,showObj:r.showObj,clearPeerConnectionObj:r.clearPeerConnectionObj,toggleMute:r.toggleMute,checkScreenExtensionNeeded:r.checkScreenExtensionNeeded,sendPostMessageToExtn:r.sendPostMessageToExtn,callReqInvite:r.callReqInvite,terminateConnection:r.terminateConnection,endConnection:r.endConnection,initReconnect:r.initReconnect,closePeerConnection:r.closePeerConnection,clearAvMediaObj:r.clearAvMediaObj}}();var ZSIQMedia=function(){var t={},e=0,n=0,i="audio",c="screen_share",o=!1,a=!1,r=function(e,n){return n=n||"",LSResource.getRealValue(e,n)},s=function(){try{if($Support.getChatID())return!0}catch(e){return!1}},d=function(){return s()?$(parent.document.body):$("body")},l=function(e,n,i){t[e]={chatid:n,connectionid:i}},u=function(e){e.type==i&&("function"==typeof avimpl.showRejectedBanner&&avimpl.showRejectedBanner(e),"function"==typeof avimpl.handleUserBusy&&avimpl.handleUserBusy()),o=!1},p=function(e){e.type==c&&avimpl.toggleScreenShareLogo(),s()&&e.type==c&&avimpl.setAvScreenShareId(e.id)},f=function(e){avimpl.clear(e.chatid)},m=function(e){l(e.type,e.chatid,e.id),e.type==c&&avimpl.toggleScreenShareLogo(),a=o=!1,s()&&e.type==c&&avimpl.setAvScreenShareId(e.id)},h=function(e){MediaConnection.closePeerConnection(e.chatid,e.id),MediaConnection.clearPeerConnectionObj(e.chatid,e.id),e.type==c?_():e.type==i&&(avimpl.endCall(),MediaConnection.clearAvMediaObj(),_(),v("screen_share")),v(e.type)},v=function(e){t[e]="",o=!1,y()},_=function(){d().find(".zsiq_video_main").remove(),avimpl.showCallDiv()},C=function(e){avimpl.clear(e.chatid)},S=function(e){e.type==c&&(avimpl.active=!0,e.mediaInvitation?g(e):(l(e.type,e.chatid,e.id),MediaConnection.acceptCallInvite(c))),e.type==i&&(avimpl.active=!0,l(e.type,e.chatid,e.id)),s()&&l(e.type,e.chatid,e.id)},g=function(e){e.type==c&&(l(e.type,e.chatid,e.id),q(e),a=!0)},q=function(e){if(!d().find(".zsiq_popup").length){var n='<div class="zsiq_popup" id="zsiqssconfirmbox"><div class="zsiq_popupsub"><em class="siqico-close zsiq_center"></em><em class="siqico-screenshare zsiq_popuplogo"></em><div class="zsiq_popup_hdr">'+r("common.screenshare")+'</div><div class="zsiq_popup_desc">'+r("screenshare.request.desc",s()?$Support.EmbedObj.attendername:avimpl.getVisitorName())+'</div><div class="zsiq_popup_btn zsiq_center"><span class="zsiq_center" id="zsiqconfirmss">'+r("common.share")+'</span><span class="zsiq_center zsiq_cancelbtn" id="zsiqdecliness">'+r("common.decline")+"</span></div></div></div>",i=d();i.append(n),i.find("#zsiqconfirmss").on("click",function(){I(),y()}),i.find("#zsiqdecliness").on("click",M),i.find(".zsiq_popup").find(".siqico-close").on("click",M)}},y=function(){d().find(".zsiq_popup").remove()},M=function(){MediaConnection.terminateConnection(c,"reject"),v("screen_share"),a=!1},z=function(){MediaConnection.endConnection(c),d().find(".zsiq_video_main").remove(),avimpl.showCallDiv()},I=function(e){if(o)$UI.updateStatus(r("screenshare.requested.errormsg"),5e3,!0);else{var n=s()?$EmbedManger.getChatID():t.audio.chatid;PeerConnection.checkMediaPermission(c.toUpperCase(),n),e&&e.parent().hide()}},w=function(n,i){setTimeout(function(){var e=document.createElement("IMG");e.src=getStaticURL("/salesiq/images/spacer_5Wgj_nuZq1_wS_S4I4YFafauD4gqbOBXrZwzKtiQFPXWh21kmvBkUfQl6-vN8h9z_.gif")+"?nocache="+(new Date).getTime(),e.onload=function(){MediaConnection.initReconnect(n,i)},e.onerror=function(){w(n,i)}},2e3),e||(e=setTimeout(function(){avimpl.stopOngoingCall()},3e4)),avimpl.showReconnect()};return{init:function(e,n){PeerConnection.checkMediaPermission(e.toUpperCase(),n)},handleMediaUI:function(e){var n={credential:function(e){},call_credential:function(e){l(e.type,e.chatid,e.id)},answer:function(e){},call_answer:function(e){},reject:u,call_reject:u,offer:p,call_offer:p,invite:g,call_initiate:S,accept:m,call_accept:m,end:h,call_end:h,cancel:f,call_cancel:f,miss:C,call_miss:C,call_invite:g},i=e.msg.cbtype||e.msg.operation;n[i]&&n[i](e.msg.media)},handleMediaErrorCallBack:function(e){},endCall:function(){t.screen_share&&z()},endScreenShare:z,acceptScreenShare:function(){MediaConnection.acceptCallInvite(c),ZSIQVideo.init()},getCurrentMedia:function(e){return t[e]},requestScreenShare:function(e){e&&e.parent().hide(),o?$UI.updateStatus(r("screenshare.requested.errormsg"),5e3,!0):(MediaConnection.callReqInvite(c),o=!0)},shareMyScreen:I,setCurrentMedia:l,isEmbed:s,getBody:d,checkNetwork:w,clearNetworkTimer:function(){clearTimeout(e),e=0},isScreenShareAllowed:function(){var e=window.navigator.userAgent;if(-1!=e.indexOf("MSIE ")||-1!=e.indexOf("Safari")&&-1==e.indexOf("Chrome"))return!1;if(/Android|webOS|iPhone|iPad|iPod|BlackBerry|BB10|IEMobile|Opera Mini/i.test(e))return!1;try{if(!s()&&/Apple Safari|Microsoft Edge|Microsoft Internet Explorer/i.test(avimpl.details[Visitors.getCUIDFromCHID(ZSIQMedia.getCurrentMedia("audio").chatid)].BROWSER))return!1}catch(e){}return CommonUtil.isScreenSharingAllowed()},handleEndConnection:function(e){v(e),e==c&&avimpl.changeScreenShareIcon()},showVideoIcons:function(){clearTimeout(n);var e=d().find(".zsiq_video_main");e.length&&(e.removeClass("zsiq_showcntl").addClass("zsiq_showcntl"),n=setTimeout(function(){e.removeClass("zsiq_showcntl")},1500))},toggleMute:function(){var e=t[i];MediaConnection.toggleMute(e.chatid,e.connectionid)},clearUI:y,isScreenShareRequested:function(){return o},screenShareReject:M,isAlreadyShared:function(){return t.screen_share&&!a},isInvite:function(){return a},isOnbeforeUnload:function(){return!!t[c]}}}();var ZSIQMedia=function(){var t={},e=0,n=0,i="audio",c="screen_share",o=!1,a=!1,r=function(e,n){return n=n||"",LSResource.getRealValue(e,n)},s=function(){try{if($Support.getChatID())return!0}catch(e){return!1}},d=function(){return s()?$(parent.document.body):$("body")},l=function(e,n,i){t[e]={chatid:n,connectionid:i}},u=function(e){e.type==i&&("function"==typeof avimpl.showRejectedBanner&&avimpl.showRejectedBanner(e),"function"==typeof avimpl.handleUserBusy&&avimpl.handleUserBusy()),o=!1},p=function(e){e.type==c&&avimpl.toggleScreenShareLogo(),s()&&e.type==c&&avimpl.setAvScreenShareId(e.id)},f=function(e){avimpl.clear(e.chatid)},m=function(e){l(e.type,e.chatid,e.id),e.type==c&&avimpl.toggleScreenShareLogo(),a=o=!1,s()&&e.type==c&&avimpl.setAvScreenShareId(e.id)},h=function(e){MediaConnection.closePeerConnection(e.chatid,e.id),MediaConnection.clearPeerConnectionObj(e.chatid,e.id),e.type==c?_():e.type==i&&(avimpl.endCall(),MediaConnection.clearAvMediaObj(),_(),v("screen_share")),v(e.type)},v=function(e){t[e]="",o=!1,y()},_=function(){d().find(".zsiq_video_main").remove(),avimpl.showCallDiv()},C=function(e){avimpl.clear(e.chatid)},S=function(e){e.type==c&&(avimpl.active=!0,e.mediaInvitation?g(e):(l(e.type,e.chatid,e.id),MediaConnection.acceptCallInvite(c))),e.type==i&&(avimpl.active=!0,l(e.type,e.chatid,e.id)),s()&&l(e.type,e.chatid,e.id)},g=function(e){e.type==c&&(l(e.type,e.chatid,e.id),q(e),a=!0)},q=function(e){if(!d().find(".zsiq_popup").length){var n='<div class="zsiq_popup" id="zsiqssconfirmbox"><div class="zsiq_popupsub"><em class="siqico-close zsiq_center"></em><em class="siqico-screenshare zsiq_popuplogo"></em><div class="zsiq_popup_hdr">'+r("common.screenshare")+'</div><div class="zsiq_popup_desc">'+r("screenshare.request.desc",s()?$Support.EmbedObj.attendername:avimpl.getVisitorName())+'</div><div class="zsiq_popup_btn zsiq_center"><span class="zsiq_center" id="zsiqconfirmss">'+r("common.share")+'</span><span class="zsiq_center zsiq_cancelbtn" id="zsiqdecliness">'+r("common.decline")+"</span></div></div></div>",i=d();i.append(n),i.find("#zsiqconfirmss").on("click",function(){I(),y()}),i.find("#zsiqdecliness").on("click",M),i.find(".zsiq_popup").find(".siqico-close").on("click",M)}},y=function(){d().find(".zsiq_popup").remove()},M=function(){MediaConnection.terminateConnection(c,"reject"),v("screen_share"),a=!1},z=function(){MediaConnection.endConnection(c),d().find(".zsiq_video_main").remove(),avimpl.showCallDiv()},I=function(e){if(o)$UI.updateStatus(r("screenshare.requested.errormsg"),5e3,!0);else{var n=s()?$EmbedManger.getChatID():t.audio.chatid;PeerConnection.checkMediaPermission(c.toUpperCase(),n),e&&e.parent().hide()}},w=function(n,i){setTimeout(function(){var e=document.createElement("IMG");e.src=getStaticURL("/salesiq/images/spacer_5Wgj_nuZq1_wS_S4I4YFafauD4gqbOBXrZwzKtiQFPXWh21kmvBkUfQl6-vN8h9z_.gif")+"?nocache="+(new Date).getTime(),e.onload=function(){MediaConnection.initReconnect(n,i)},e.onerror=function(){w(n,i)}},2e3),e||(e=setTimeout(function(){avimpl.stopOngoingCall()},3e4)),avimpl.showReconnect()};return{init:function(e,n){PeerConnection.checkMediaPermission(e.toUpperCase(),n)},handleMediaUI:function(e){var n={credential:function(e){},call_credential:function(e){l(e.type,e.chatid,e.id)},answer:function(e){},call_answer:function(e){},reject:u,call_reject:u,offer:p,call_offer:p,invite:g,call_initiate:S,accept:m,call_accept:m,end:h,call_end:h,cancel:f,call_cancel:f,miss:C,call_miss:C,call_invite:g},i=e.msg.cbtype||e.msg.operation;n[i]&&n[i](e.msg.media)},handleMediaErrorCallBack:function(e){},endCall:function(){t.screen_share&&z()},endScreenShare:z,acceptScreenShare:function(){MediaConnection.acceptCallInvite(c),ZSIQVideo.init()},getCurrentMedia:function(e){return t[e]},requestScreenShare:function(e){e&&e.parent().hide(),o?$UI.updateStatus(r("screenshare.requested.errormsg"),5e3,!0):(MediaConnection.callReqInvite(c),o=!0)},shareMyScreen:I,setCurrentMedia:l,isEmbed:s,getBody:d,checkNetwork:w,clearNetworkTimer:function(){clearTimeout(e),e=0},isScreenShareAllowed:function(){var e=window.navigator.userAgent;if(-1!=e.indexOf("MSIE ")||-1!=e.indexOf("Safari")&&-1==e.indexOf("Chrome"))return!1;if(/Android|webOS|iPhone|iPad|iPod|BlackBerry|BB10|IEMobile|Opera Mini/i.test(e))return!1;try{if(!s()&&/Apple Safari|Microsoft Edge|Microsoft Internet Explorer/i.test(avimpl.details[Visitors.getCUIDFromCHID(ZSIQMedia.getCurrentMedia("audio").chatid)].BROWSER))return!1}catch(e){}return CommonUtil.isScreenSharingAllowed()},handleEndConnection:function(e){v(e),e==c&&avimpl.changeScreenShareIcon()},showVideoIcons:function(){clearTimeout(n);var e=d().find(".zsiq_video_main");e.length&&(e.removeClass("zsiq_showcntl").addClass("zsiq_showcntl"),n=setTimeout(function(){e.removeClass("zsiq_showcntl")},1500))},toggleMute:function(){var e=t[i];MediaConnection.toggleMute(e.chatid,e.connectionid)},clearUI:y,isScreenShareRequested:function(){return o},screenShareReject:M,isAlreadyShared:function(){return t.screen_share&&!a},isInvite:function(){return a},isOnbeforeUnload:function(){return!!t[c]}}}();var ZSIQAudio=function(){var t=function(e,i){this.data=e,this.fileObj=e.file,this.playerDiv="",this.fileName=getEscapedText(e.file.fName||e.file.name),this.fileType=e.msg.content,this.fileSize=getMemSize(e.file.size),this.embedObj=$Support.EmbedObj,this.msgId=e.file.msgid||"",this.fileId=e.msgId||e.file.fileId||Date.now(),this.udDownloadParam=a(e,i),this.fileURL=s(e,i,this.udDownloadParam),this.fileComment=$.trim(e.file.comment)?'<code proptype="filecomment">'+getEscapedText(e.file.comment)+(e.is_edited?' <span proptype="edited">('+LSResource.getRealValue("common.edited")+")</span>":"")+"</code>":"",this.isFileComment=this.fileComment?" imgcmt":"",this.downLoadURL=n(e,i,this.udDownloadParam)},s=function(e,i,t){if(e.file.purl)return e.file.purl;var s=$Support.getParent().$ZSIQWidget.getEmbedObject().pinfo.soid,a=ZSIQConversationManager.getcurrchatwinobj(i).visitorID,n=$Support.EmbedObj.vwmsid;if($Support.getParent().$ZSIQChat.getWidgetData().commondata.UDServerRevamp&&t)return $Support.getParent().UDHandler.getUDDownLoadLink(t);var o={"x-siq-filetype":e.msg.content,"x-siq-cuid":a,"x-siq-pfname":e.file.fName||e.file.name,"x-siq-url":e.file.url,mode:"view",file_size:e.file.size,"x-siq-soid":s,"x-siq-downloadtype":"conversation","x-siq-userid":n};return $Support.getParent().$ZSIQChat.getWidgetData().commondata.udEventBasedURL?$Support.getParent().UDHandler.getDownLoadLink(Date.now(),"conversation",o):$Support.getParent().$ZSIQChat.getWidgetData().commondata.downloadserver+"/public?x-service=LiveDesk&event-id="+Date.now()+"&x-cli-msg="+encodeURIComponent(JSON.stringify(o))},a=function(e,i){var t=$Support.getParent();return t&&t.$ZSIQChat.getWidgetData().commondata.UDServerRevamp?{"x-siq-soid":$Support.EmbedObj.soid,"x-siq-module":"conversation","x-siq-type":"visitor_chat","x-siq-parentid":ZSIQConversationManager.getcurrchatwinobj(i).visitorID,"x-siq-resourceid":e.file.url,"x-siq-filetype":e.msg.content,"x-siq-filename":e.file.fName||e.file.name,"x-siq-lsid":$Support.EmbedObj.livelsid,"x-siq-wmschatid":i||e.file.chid}:null},n=function(e,i,t){var s=e.convvisitorid,a=e.file,n=getEscapedText(e.file.fName||e.file.name),o=$Support.EmbedObj,r=$Support.getParent().$ZSIQChat.getWidgetData(),d=i||a.chatid;if(r.usedownloadserver&&r.commondata.UDServerRevamp&&t)return t["x-siq-mode"]="download",$Support.getParent().UDHandler.getUDDownLoadLink(t);var l=$Support.getAjaxURL("download",".ls");return l+="?fsize="+a.size+"&url="+escape(a.url)+"&fName="+encodeURIComponent(n),l+=s?"&visitorid="+s+"&chid="+e.convchid+"&isconversation=true":o?"&chid="+d+"&wmsid="+o.vwmsid:"&chid="+d,a.purl?a.purl:l};return t.prototype={getHTML:function(){return function(){return['<div class="siq-voice-audio'+this.isFileComment+'" data-ftype="'+this.fileType+'" msgid="'+this.msgId+'" data-audioid="'+this.fileId+'" data-filesize="'+this.fileSize+'" id="'+this.fileId+'" proptype="voiceplayer">','<span class="siq-vcname elips" title="'+this.fileName+'">'+this.fileName+"</span>",'<div class="flexC mT18">','<span class="siq-voice-control sqico-play mR15" title="'+LSResource.getRealValue("av.info.play")+'"></span>','<div class="range posrel">','<span class="range-path" id="range-body posrel">','<span id="slider-val" class="range-val"></span>','<span class="range-handle" id="player_thumb" ></span>',"</span>",'<div class="range-point-wrp">','<span id="sqico-played-duration">00:00</span>','<span id="sqico-total-duration">00:00</span>',"</div>","</div>",'<a target="_blank"  href="'+this.downLoadURL+'" ><span class="sqico-dwnld" title="'+LSResource.getRealValue("common.download")+'"></span></a>','<audio src="'+this.fileURL+'"/>',"</div>","</div>"+Smiley.replace(this.fileComment)].join("")}.call(this)},init:function(){this.assignDOMVariables(),this.setEvents(),this.isPaused=!0},assignDOMVariables:function(){var e=$('[id="'+this.fileId+'"]');this.$elem=e,this.slider=this.$elem.find(".range-path"),this.player=e.find("audio")[0],this.seekCircle=e.find("#player_thumb")},setEvents:function(){this.$elem.find(".siq-voice-control").on("click",this.togglePlayBack.bind(this)),this.slider.on("mousedown",this.seekMouseDown.bind(this));var e=$(this.player);e.on("timeupdate",this.timerUpdate.bind(this)),e.on("durationchange",this.handleDurationChange.bind(this)),e.on("ended",this.pausePlayer.bind(this))},togglePlayBack:function(){window.currentAudioElement&&this.isPaused&&window.currentAudioElement.pause(),window.currentRecorder&&window.currentRecorder.isRecording()&&window.currentRecorder.stopRecorder(),this.player[this.isPaused?"play":"pause"](),this.isPaused=!this.isPaused,!this.isPaused&&(window.currentAudioElement=this),this.toggleClasses()},pausePlayer:function(){this.isPaused=!0,this.toggleClasses()},pause:function(){this.isPaused||(this.isPaused=!0,this.player.pause(),this.toggleClasses())},toggleClasses:function(){var e=this.$elem.find(".siq-voice-control");e.toggleClass("sqico-play").toggleClass("sqico-pause"),e.hasClass("sqico-play")?e.attr("title",LSResource.getRealValue("av.info.play")):e.attr("title",LSResource.getRealValue("av.info.pause"))},getOffsetX:function(e){var i=e.target,t=e.offsetX,s=this.seekCircle[0];if(s&&s.contains(i)&&(t+=i.offsetLeft),$Widget.isRtl()){var a=this.slider[0].clientWidth;t=a<(t=a-(t+=i.offsetLeft))?a:t<0?0:t}return t},seekMouseDown:function(e){e.preventDefault();var i=this.getOffsetX(e);this.setSeekPercentage(i),this.seekMouseMove=this.seekMouseMove.bind(this),this.mouseUp=this.mouseUp.bind(this),this.slider.on("mousemove",this.seekMouseMove),this.$elem&&this.$elem.on("mouseup",this.mouseUp)},mouseUp:function(e){e.preventDefault(),this.slider.off("mousemove",this.seekMouseMove),this.$elem&&this.$elem.off("mouseup",this.mouseUp)},seekMouseMove:function(e){e.preventDefault();var i=this.getOffsetX(e);this.setSeekPercentage(i)},setSeekPercentage:function(e){var i=this.getSliderWidth(e,this.slider[0]);this.paintSeekBarWidth(i);var t=this.player.duration;t&&(this.player.currentTime=t*(i/100),this.timerUpdate())},getSliderWidth:function(e,i){var t=e/i.clientWidth*100;return 100<t?100:t<0?0:t},paintSeekBarWidth:function(e){this.$elem.find("#slider-val").css("width",e+"%"),this.$elem.find("#player_thumb").css($Widget.getRtlPos(),e+"%")},timerUpdate:function(){if($Support.isConversationUIFocussed())return this.pause();this.paintSeekBarWidth(this.getSeekPercentage()),this.$elem.find("#sqico-played-duration").text(this.secondsToMinutes(this.player.currentTime))},handleDurationChange:function(){var e=this.player.duration;this.$elem.find("#sqico-total-duration").text(this.secondsToMinutes(e))},getSeekPercentage:function(){var e=this.player.currentTime,i=this.player.duration;return(100*parseFloat(e/i)).toFixed(2)},secondsToMinutes:function(e){if("Infinity"!=e)return new Date(1e3*e).toISOString().substr(14,5)}},{init:function(e,i){try{return new t(e,i)}catch(e){}}}}();$EmbedRest={getAnnonID:function(e){CommonUtil.handleAjaxReq("annonid",e,function(e){var t=(e&&e.data||{}).id;$Support.EmbedObj.vwmsid=t;var i=$Support.getParent().$ZSIQChat.getWidgetData();i.embedobj.annonid=t,$Support.getParent().$ZSIQUtil.storeDetails(i),LSMessanger.register($Support.Util.productCode,t)},"",{method:"PUT"})},sendStatus:function(e,t,i){var a=ZSIQConversationManager&&ZSIQConversationManager.getChatWinObjById(e)||{};if(!$EmbedManger.getChatStatus()){var n=a.visitorID;if(n&&"-1"!=n){this.prevstatus=t;var o={};o.status=i,o.session_id=LSMessanger.getSid();var r=n+"/messagetypingstatus";CommonUtil.handleAjaxReq(r,o,function(e){},"",{method:"POST"})}}},quitChat:function(i){i.contentdiv&&($Support.removeInputWidget(i.contentdiv),i.contentdiv.find("#skipquestion").remove(),i.contentdiv.find("#conversationoption").remove());var e=i.visitorID;if(-1!==e){$BotImpl.resetMessageSequence(),$BotImpl.resetDisableComposerTimer();var t=encodeURIComponent(e)+"/close";CommonUtil.handleAjaxReq(t,"",function(e){var t=e&&e.data||{};$Support.isipblocked||($Support.handleChatEnded(t,i),i.convongoingchatobj&&(i.convongoingchatobj.find(".siqc_eletype")[0].className="siqc_eletype",i.convongoingchatobj.attr("status","end")))}.bind(i),"",{method:"PUT"})}},sendMailConfirm:function(e){var t=e.parents(".siq_content").attr("data-id"),i=ZSIQConversationManager.getChatWinObjById(t),a=i.contentdiv,n=a.find("#consentbannerdiv"),o=!1;if(a.find(".infomsg.chtend").length&&(o=!0),e.hasClass("gltr-no"))$UI.hideUtilityDiv(n,!0,o,i);else{var r=e.attr("cattr");$UI.hideUtilityDiv(n,!0,o,i);var s=i.visitorID+"/mail",d={to_address:[$.trim(r)],data:"messages"};$UI.showBanner(LSResource.getRealValue("ne.mail.progress")),CommonUtil.handleAjaxReq(s,d,function(e){i.showBanner(LSResource.getRealValue("infomsg.mailsended"),!0),$Support.Util.handleCallbacks("chat.mail",{})},function(e){CommonUtil.isJWTError(e)||$UI.showBanner(LSResource.getRealValue("ne.sendmail.failed"),!0)},{method:"POST"})}},updateVisitorInfo:function(o,e,t,r){if(o||e||t){var i=$Support.EmbedObj,a={},n=ZSIQConversationManager.getChatWinObjById(i.curreditwinid).visitorID+"/visitor";o&&(a.last_name=o),e&&(a.email=e),t&&(a.phone=t),CommonUtil.handleAjaxReq(n,a,function(e){var t=e&&e.data||{},i=$Support.EmbedObj,a=t.visitor,n=ZSIQConversationManager.getChatWinObjById(i.curreditwinid);delete i.curreditwinid,$Support.Util.handleUpdateBTN(),i.visitoremail=a.email,i.visitorname=a.name,i.visitorphone=a.phone,$UI.updateVisitorName({name:o}),"function"==typeof r&&r(),n.composer.removeAttr("disabled"),n.hideUserEditUI(),$Support.setCookie(n)},"",{method:"PUT"})}},getMissedUserConsent:function(e,t,i){var a=ZSIQConversationManager.getChatWinObjById(t),n=1==e,o=a,r=a.composer||$("#msgarea"),s=$.trim(r.val());if((s=i?"":s)||!o.isdirectcall){var d=$Support.EmbedObj,l=a.lchid;a.lchid=-1,n&&(s=Message.checkMaskOccurance(s,!1)),s&&Message.send(l,s,{userid:d.vwmsid}),$UI.removeConsentDiv(),$Support.Util.calculateTextareaHeight(a),o.hideUserEditUI();var m={},p=a.visitorID+"/missedleavemessage",c=parent.$ZSIQUtil.getJWTToken();c||(m.name=d.visitorname,m.email=d.visitoremail),s&&(m.message=s),d.visitorphone&&!c&&(m.phone=d.visitorphone),$Support.updateDynamicKeys(m),a.disableTextarea(r),CommonUtil.handleAjaxReq(p,m,function(e){var t=e&&e.data||{};o.isBotChat&&ZSIQTranscript.removeTyping(!0),o.disableTextarea(r),r.val(""),delete $Support.ismissed,DynamicMsg.updateValue("visit_id",t.reference_id),o.isdirectcall?$Support.Util.closeEmbed(o):$Support.bannertimeout=setTimeout(function(){o.showBanner(DynamicMsg.fillValues($Support.EmbedObj.missedrespmsg,"",!0),!0,function(){$Support.Util.closeEmbed(o)}),$("#info_banr").removeClass("relate"),$Support.Util.setTextareaHeight(a)},1e3);var i={};i.msg=s,i.currwinobj=o,$Support.handleOnGoingchatActionsInConversation("missedleave",i)},"",{method:"PUT"})}},broadcastVisitor:function(n){$Support.EmbedObj;var e={},t=n.visitorID+"/notification";$Support.LSDB.get("ZLD_ApiAVCall")&&(e.isaudiocall=$Support.LSDB.get("ZLD_ApiAVCall")),CommonUtil.handleAjaxReq(t,e||"",function(e){if((e&&e.data||{}).agents_available){var t=n.attendername;t||(t=$Support.getParent().$ZSIQChat.getWidgetData().widgetobj.userdetails.find(function(e){return e.lsuid==n.attender}).name);var i=LSResource.getRealValue("chatwindow.personalchat.transfer",t),a=i||getUnescapedText(Support.waitmsg);a=DynamicMsg.fillValues(a),n.contentdiv.find("#info_banr span").first().text(a).show()}}.bind(n),"",{method:"POST"})}};